Crane Authentication Nxt Jobs in Usa

Austin Proper features both inspired interiors by acclaimed designer Kelly Wearstler and is guided by the culinary creativity of Austin tastemaker MML Hospitality. Essentials include 238 rooms and suites, 99 branded residences, four unique settings for dining and drink, a focus on wellness with a dedicated spa and fitness center, and a variety of atmospheric event spaces. And it wouldn’t be Proper without a 5th floor pool deck offering small-batch tequilas and sunset views.

Position Overview

The Overnight Hotel Manager is the most senior leader on property during overnight hours, serving as the hotel’s primary decision maker and point of accountability. This role carries full operational oversight of the hotel while also ensuring the accurate completion of all nightly audit and financial reconciliation processes.

This leader safeguards the guest experience, addresses and resolves escalated concerns, supports overnight colleagues, and ensures seamless communication into the morning leadership team. The role requires sound judgment, strong operational awareness, and the confidence to act independently in a fast paced environment. Precision, composure, and a service driven mindset are essential, as this position sets the tone for the hotel during its most autonomous hours.

Key Responsibilities

Hotel Wide Operational Leadership

• Serve as Manager on Duty overnight with full authority across all departments including Front Office, Housekeeping, Engineering, Security, and Valet
• Oversee operational flow, staffing alignment, and service delivery to ensure standards are upheld property wide
• Act as the primary escalation point for complex guest situations, operational disruptions, or colleague concerns
• Make real time decisions that protect guest satisfaction, financial performance, and brand integrity

Guest Experience & Service Excellence

• Lead all overnight guest interactions and service recovery efforts
• Ensure high profile arrivals, special accommodations, and high touch service standards are executed seamlessly
• Monitor guest feedback and operational trends, escalating patterns to senior leadership as needed
• Represent the hotel with professionalism and composure in all interactions

Financial Oversight & Risk Management

• Oversee completion of nightly audit and financial reconciliation processes
• Ensure accuracy of daily revenue reporting, adjustments, and departmental postings
• Review operational reports and identify irregularities or risk exposure
• Maintain compliance with cash handling, key control, and internal audit standards

Safety, Security & Asset Protection

• Serve as the senior authority during overnight emergencies
• Direct emergency response efforts in coordination with Security and Engineering
• Ensure adherence to safety protocols and regulatory requirements
• Proactively monitor building activity to mitigate risk and protect guests, colleagues, and physical assets

Leadership & Team Oversight

• Provide guidance, coaching, and accountability for overnight colleagues across departments
• Reinforce service culture, professionalism, and operational discipline
• Address performance or conduct concerns in alignment with company policy
• Ensure clear and thorough communication to morning leadership through detailed pass on reporting

Qualifications

• Minimum 4 to 6 years of progressive hotel operations experience
• At least 2 years in a senior supervisory or managerial capacity
• Strong understanding of full service or luxury hotel operations
• Proficiency in property management systems and financial reporting processes
• Demonstrated ability to lead independently and manage high pressure situations

Core Competencies

• Executive presence and decision making confidence
• Strong operational and financial acumen
• Calm, solution-oriented leadership style
• Exceptional communication and documentation skills
• Ability to manage multiple departments simultaneously

Physical Demands

• Ability to sit or stand for extended periods of time
• Ability to occasionally lift or move up to 25 pounds
• Frequent use of hands, fingers, and wrists for typing, handling check-in materials, and operating the phone or computer systems

Why Join Proper Hospitality

At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer, we’re committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession - it’s an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).

We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.

Our Commitment: Building the Best Place to Work

Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.

At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

Company – Our client is a leading cybersecurity services provider, trusted by some of the most recognized brands in the U.S. They partner closely with Fortune 500 enterprises to deliver cutting-edge identity, cloud, and security solutions. Known for their technical excellence and white-glove client service, they are consistently recognized as one of the top MSSPs in North America.

Job Title – Senior Identity (Ping) Engineer

Location – Tysons, Virginia (Hybrid – onsite 3 days per week)

Role Type – 6-Month Contract (1,040 hours)

Must Have Skills:

• 7+ years of Identity & Access Management (IAM) engineering and architecture experience
• 5+ years of hands-on experience with the full Ping Identity suite across enterprise and/or CIAM use cases
• Deep expertise with PingFederate, PingID, Ping Directory, and PingOne (Enterprise + Customer)
• Proven experience designing and implementing modern passwordless authentication (FIDO2/WebAuthn/Passkeys) at enterprise scale
• Expert-level understanding of IAM protocols (SAML, OAuth 2.0, OIDC, SCIM, LDAP) and demonstrated ability to lead large-scale Ping deployments

Responsibilities and Job Details:

• Serve as the Ping Identity SME and platform owner across a large financial services enterprise
• Architect, design, deploy, and scale Ping Identity solutions for both workforce SSO and CIAM use cases
• Perform hands-on configuration across the Ping suite supporting on-prem, private cloud, and SaaS (PingOne) architectures
• Design and implement identity workflows using PingOne DaVinci or similar orchestration tools
• Lead enterprise-wide rollout of passwordless authentication (FIDO2/WebAuthn/Passkeys)
• Provide advanced troubleshooting and root cause analysis across Ping environments
• Drive integration with Azure Identity (Entra ID) and other IdP/IdM technologies
• Manage multiple concurrent IAM projects, meeting key milestones and delivering required documentation
• Communicate effectively with technical and executive stakeholders
• Scripting skills in Python, PowerShell, or Groovy are highly desired for automation
• Candidate must commit exclusively to this contract for its duration

About Casa Cipriani:

Casa Cipriani New York is a private members’ club and luxury hotel located within the historic Battery Maritime Building. The property features over 20,000 square feet of elegant event space, a 47-room hotel, multiple dining and lounge venues, and a world-class fitness and wellness center.

Since opening in 2021, Casa Cipriani New York has become one of Manhattan’s most distinguished clubs, offering an exclusive environment for members to connect, relax, and engage through curated cultural, culinary, and wellness experiences. As Casa Cipriani expands nationally and internationally, our vision is to create a consistent, elevated standard of hospitality and programming that reflects our Four Pillars: Culture, Authenticity, Simplicity, and Elegance.

POSITION PURPOSE:

Casa Cipriani New York is seeking a highly organized and hospitality-driven Learning & Development Manager to oversee all training and development initiatives across the property. This role is responsible for ensuring employees across the hotel, private members’ club, restaurants, lounges, and event operations are equipped with the skills, knowledge, and behaviors necessary to deliver a consistent, refined luxury guest experience.

The Learning & Development Manager partners closely with Human Resources, senior leadership, and department heads to support operational excellence, service consistency, and brand standards aligned with Casa Cipriani’s Four Pillars: Culture, Authenticity, Simplicity, and Elegance.

ESSENTIAL FUNCTIONS AND DUTIES:

• Design, implement, and manage a comprehensive, property-wide training strategy aligned with operational goals and service standards
• Develop and maintain structured onboarding programs, including role-specific and phased training plans for new hires
• Create, update, and oversee department- and position-specific training curricula across all operational areas
• Deliver and facilitate service standards training, leadership development programs, and operational skill-building initiatives
• Ensure training programs consistently reinforce luxury hospitality service expectations and guest experience standards
• Partner with department leaders to identify performance gaps and implement targeted training solutions
• Manage and administer the Learning Management System (LMS), including course assignments, completion tracking, and reporting
• Develop and maintain an organized digital library of SOPs, training materials and job aids, including presentations, facilitator guides, and micro-learning tools
• Collaborate with department heads to assess training needs and align programs with operational priorities
• Coach managers and supervisors on effective training, onboarding, and team development practices
• Ensure all required compliance, policy, and operational training is delivered, documented, and tracked accurately
• Maintain training records to support audits, regulatory requirements, and internal reporting
• Monitor training participation and effectiveness through feedback, completion data, and operational performance indicators
• Provide regular updates and recommendations to HR and leadership regarding training outcomes and improvement opportunities
• Continuously refine training programs based on business needs, guest feedback, and operational insights

KNOWLEDGE, EXPERIENCE AND SKILLS:

• 3–5 years of experience in training, learning & development, or hospitality leadership, preferably within a luxury or high-end hospitality environment
• Proven experience designing, facilitating, and managing training programs across multiple departments
• Strong understanding of luxury service standards and hospitality operations
• Experience managing an LMS and digital learning platforms preferred
• Excellent facilitation, presentation, and communication skills
• Strong organizational and time-management skills with the ability to manage multiple initiatives simultaneously
• Ability to collaborate effectively across departments and leadership levels
• Professional discretion within a private members’ club environment

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

• Ability to stand, walk, and move throughout the property for extended periods
• Capacity to facilitate in-person training sessions and conduct on-floor observations
• Ability to lift and carry training materials or equipment weighing up to 25 pounds
• Flexibility to bend, reach, and perform light physical tasks as needed
• Ability to work a flexible schedule based on operational and training needs

INTENT AND FUNCTION OF JOB DESCRIPTIONS

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.

Cipriani is an equal opportunity employer.

Company Overview

Assembly is an executive search firm focused exclusively on private equity and venture capital-backed software and technology companies. The firm was founded in 2019 with the belief that the industry deserved better. We partner with some of the most disruptive private equity-backed software and technology companies in the world to build out their leadership teams.

We are a group of authentic, transparent, and ambitious individuals focused on challenging the status quo of the search industry. Our specialized functional focus, extensive network of software and technology executives, and adherence to a rigorous evaluation method drive a highly effective and efficient approach to executive search. We believe in diversity at the C-level and in our own organization.

Founded in Austin with a presence in Dallas, Boston, and New York, we are growing rapidly and looking to expand our team with exceptional executive recruiting talent.

Senior Associate Position Summary

This Senior Associate will be responsible for executing on executive level searches. This person will play a key role across project management and candidate development, serving as a key member of the team in driving exceptional candidates to the table and supporting them throughout the lifecycle of the search.

Assembly is looking for an Senior Associate who is Authentic, Ambitious, Accomplished, Altruistic, and Accountable to join our growing team. The ideal candidate will be a self-motivated, proactive, and organized individual with experience in sourcing and recruiting at a top-tier executive search firm. This position requires the ability to work in a fast-paced and ever-changing environment in addition to managing a wide variety of search projects across multiple clients and working styles.

Senior Associate Responsibilities

• Conduct candidate outreach, pitch calls, and full assessment against search scorecards
• Manage multiple client engagements at once; able to manage priorities effectively
• Assist with search strategy, identifying and attracting prospects, and creating client deliverables
• Identify creative solutions to search assignments
• Able to direct an Analyst serving as research support for searches
• Consistently and proactively communicate and collaborate with Client Partners and Partners on a search
• Hit annual search targets (KPIs
• Assist with prospective client meetings by prepping any materials needed
• Maintain accurate data entry and integrity of the data in our database

Senior Associate Qualifications

• 2-3+ years of professional recruiting experience in fast paced environments, ideally in executive search
• Written and oral communication skills that are clear, organized, and effective at driving client decision-making
• Ability to work with a team and independently, adapting to different communication and work styles
• Strong attention to detail, time management, and organizational skills; able to meet all service-level agreements with error-free deliverables
• Professional demeanor; exhibits a positive attitude in work and communication
• Track record of exceeding expectations and returning strong results both personally and academically/professionally
• A strong desire to take on an increasing amount of responsibility
• Self-discipline and skilled at multitasking with ability to manage a variety of projects in a fast-paced environment
• Bachelor’s degree

Benefits

• Unlimited vacation policy
• Company 401(k) match
• Health and dental insurance
• $100/month phone and Wi-Fi stipend
• Paid professional development opportunities
• Team social and volunteering events

This person is ideally based in Texas, but open to anyone who is in CST or EST.

The Chef de Cuisine at Almacén del Gallo is responsible for leading all culinary operations and delivering an

elevated, memorable dining experience that exceeds guest expectations. This role combines creative leadership

with operational discipline, ensuring exceptional food quality, financial performance, team development, and

strict adherence to safety and sanitation standards.

The Chef de Cuisine works under the strategic direction and creative leadership of the Executive Chef and

Culinary Director, Rodrigo Rivera Rio, ensuring alignment with the restaurant’s culinary vision, authenticity

standards, and long-term brand development objectives.

The Chef de Cuisine upholds the restaurant’s culinary identity, establishes execution standards, manages costs,

and fosters a culture of excellence aligned with our vision and values.

Essential Duties and Responsibilities

The responsibilities listed below are representative, but not all-inclusive:

Culinary Leadership & Execution

• Lead and oversee all culinary operations, including supervision of sous chefs and kitchen team

members.

• Develop, cost, test, document, and execute menus in alignment with brand standards and guest

expectations.

• Establish and maintain presentation, plating, and quality control standards.

• Monitor daily kitchen operations to ensure consistency, efficiency, and excellence.

• Actively participate in service and event execution when required.

• Execute menus and culinary initiatives in alignment with the vision and direction of the Executive

Chef and Culinary Director.

• Preserve and elevate authentic and traditional Mexican culinary techniques, ingredients, and regional

influences in all menu development and execution.Financial & Operational Performance

• Manage and achieve food cost, labor cost, and menu mix targets.

• Develop and maintain production forecasts and labor budgets.

• Oversee purchasing, approve requisitions, and ensure product quality and vendor compliance.

• Enforce inventory control procedures and conduct inventory counts as required.

• Implement and monitor cost-control systems while maintaining product integrity.

• Submit Weekly Purchasing projections

• Do not change suppliers without previous authorization from Executive chef.

Position KPI’S

Financial

• Food cost within the target established per unit.

• Maximum weekly deviation ≤ 1%.

• Physical inventory vs. system accuracy ≥ 98%.

• 0 unauthorized purchases.

Operational

• 100% compliance with recipe manuals.

• Waste within target.

• Compliance with FIFO, organization, cleanliness, and labeling.

Quality

• Monthly presentation audit ≥ 92 points.

• Reduction in returns.

• Improvement in reviews and customer perception.

Special KPI — Monthly Operations Audit

Key Indicators

1. Dish Execution (20 pts)

Includes presentation, plating, temperature, texture, and fidelity to standard.

2. Technical and Recipe Compliance (20 pts)

Adherence to technical sheets, processes, and gram measurements.

3. Operational Control of Ingredients (25 pts)

FIFO rotation, storage, waste, and proper usage.

4. Kitchen Financial Management (25 pts)

Authorized purchases, cost control, and budget adherence.

5. Team Standardization and Training (10 pts)

Process mastery, replicability, and consistency across shifts/units.

Scoring Scale:

95–100: Operational Excellence

90–94: Solid Operation

85–89: Improvement Required

Bet-David Consulting (BDC) serves over 10,000+ entrepreneurs across 60+ countries through business consulting, media, and technology. Our clients do not just purchase services — they invest in growth, transformation, and belief.

Reporting to the General Manager of BDC, the Customer Experience (CX) Manager will architect and operationalize a world-class “surprise and delight” function that turns customers into raving fans. This is not a support role. This is a brand-defining role.

You will monitor feedback in real time, respond authentically to criticism, celebrate wins publicly, proactively reach out to customers, and design unexpected experiences that deepen loyalty and advocacy. The successful candidate will have the opportunity to work across our integrated lines of business including BDC (with over 10,000 clients globally), Valuetainment Media (hosting renowned celebrities and achieving 1.6 B views per quarter), and Minnect (with over 160k users).

Job Responsibilities

Voice of the Customer (VoC)

• Design and manage a centralized customer feedback loop across BDC, Valuetainment, and Minnect
• Monitor NPS, reviews, testimonials, surveys, social media, event feedback, and direct client communications
• Identify themes and translate feedback into executive insights and action plans
• Build dashboards and reporting cadences for leadership

Surprise & Delight Strategy

• Create and execute proactive moments for clients (e.g. unexpected gifts, personalized messages, milestone celebrations, handwritten notes, surprise upgrades, etc.)
• Develop scalable playbooks for high-impact, low-cost loyalty moments
• Partner with the Events, Marketing, and Product teams to embed experiential excellence across the customer journey

Authentic Response & Reputation Management

• Personally respond to customer praise and criticism with empathy and brand voice alignment
• Turn detractors into advocates through thoughtful resolution
• Protect and elevate brand reputation across platforms

Proactive Outreach & Relationship Building

• Conduct surprise check-ins with clients and prospects
• Identify at-risk accounts before churn occurs
• Create structured touchpoint rhythms for high-value clients
• Gether qualitative insights directly from customers

Build the Function

• Establish CX SOPs, systems, and tools
• Define KPIs (e.g. NPS, CSAT, retention, referral rate, lifetime value)
• Hire and build a high-performance CX team as scale demands
• Partner cross-functionally with Sales, Marketing, Product, and Operations

What Success Looks Like (Year 1)

The Customer Experience (CX) Manager will be evaluated on outcomes, not activity, including:

• Measurable increase in NPS and client retention
• Decrease in response time to customer feedback
• Documented “surprise & delight” stories shared across the organization
• Clear VoC reporting embedded into executive decision-making
• A scalable CX playbook ready for team expansion

Required Experience & Capabilities

Required

• 5+ years in Customer Experience, Customer Success, Hospitality, Brand Experience, or similar roles
• Demonstrated ability to design customer journeys and improve retention
• Exceptional written and verbal communication skills
• High emotional intelligence and conflict-resolution ability
• Highly proactive. You don’t wait for complaints
• Systems-oriented thinker who can operationalize creativity
• Entrepreneurial mindset aligned with a high-growth environment

Preferred

• Experience in consulting, media, SaaS, or high-end hospitality
• Built of scaled a CX team
• Familiarity with NPS frameworks and CRM systems

Leadership & Cultural Fit

• Thinks and acts like an owner
• Bias for action and speed
• Comfortable with transparency, debate, and direct feedback
• Obsessed with results and continuous improvement
• High standards for themselves and their team

Compensation & Growth

• Competitive base salary
• Performance-based incentives tied to retention, NPS, and referral growth
• Equity program
• Comprehensive Benefits Package including 401(k) with company match

Bet-David Consulting is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Project Description:

10am-7pm EST hours

This is a unique opportunity to get in on the ground floor of a greenfield development project to design and develop a low-latency, electronic trading platform for interest rate swaps, US treasuries and futures. In this role, you will interact directly with trading, quantitative, compliance and risk, and IT functions to deliver new trading capabilities and services leveraging modern technologies and data & software architectures.

For Hybrid Remote work salaries from 13 USD per year dependent on knowledge and skill

For other locations as dependent on location and market standards.

Responsibilities:

- Hands on Senior Java Developer with over 5 years of enterprise development experience

- Work with multiple business teams including trading and quantitative analysts

- Provide work estimates as needed

- Develop system architectures, designs and concepts

- Maintain and improve code quality using static & dynamic code analyses, security vulnerability scans, code coverage and CI/CD pipeline gating

- Provide technical guidance and be a technical mentor to the development team

- Design, build and configure applications to meet business process and application requirements

- Participate in all phases of software delivery lifecycle from analysis through support.

Mandatory Skills Description:

- 5+ years of core Java server development experience with a focus on electronic trading systems.

- Experienced Java Developer (JDK 11 or 17)

- Experience designing and supporting low latency, high throughput trading applications

- Spring (including Spring Boot and Spring Boot Actuator)

- Apache Camel (Version 3)

- REST API (including Enterprise Authentication and Authentication)

- Enterprise services (including monitoring, state management)

- JMS (Active MQ or similar)

- MS SQL Server and/or Sybase experience

- Extensive experience with asynchronous, event-driven programming & concurrency

- Working knowledge of Agile, CI/CD tools (Jenkins, Git, SonarQube)

- Proven track record of leading small-to-medium teams, mentoring developers, and managing deliverables

- Excellent communication and stakeholder management.

- Strong problem-solving and analytical skills.

- Ability to handle multiple priorities in a fast-paced environment.

- Proactive, self-motivated, and team oriented.

Bachelor degree in Mathematics, Engineering or Computer Science.

Nice-to-Have Skills Description:

- Experience designing, developing and maintaining low-latency electronic trading solutions for US treasuries, futures or swaps.

- Experience integrating proprietary components with ION, TradeWeb or Bloomberg

- Experience with Capital Markets, understanding how Derivatives instruments are priced and valued, RFQ workflow

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Job Description:

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job Description:

BroadPath, a Sagility Company, is hiring UM RN Appeals Coordinator to join our remote team! Claims Processors are responsible for the accurate and timely entry, review, and resolution of medical claims ranging from simple to moderately complex. This includes reviewing front-end claims and validating information submitted by patients or providers seeking reimbursement from the insurance company. All claim processing must align with CMS guidelines and client-specific policies and procedures.

Schedules, pay rates, and program details may vary based on business needs and client assignment.

Compensation Highlights

• Base Pay: up to $50 per hour
• Pay frequency: Weekly pay

Schedule Highlights

• Training Schedule: 2 weeks, Monday – Friday; 8:00 AM - 5:00 PM CST

• Production Schedule: Monday – Friday; 8:00 AM - 5:00 PM CST (Flexible)

Responsibilities

A. Performs necessary review to ensure compliance with HHSC and other regulatory entities

• Collaborate: Partners with the physician team to identify strategies for action and determine appropriate guideline citations or responses based on the category of denial
• Develop: Creates training materials and examples for nursing staff to enhance understanding of criteria application, benefit use, and the appeal, External Medical Review (EMR), and Fair Hearing processes
• Coordinate: Ensures continuity of care needs are met and advocates on behalf of Members and families for out-of-network authorization approvals
  Implement: Identifies problems, barriers, and opportunities within processes and develops resolutions or revisions as needed
• Evaluate: Conducts quarterly assessments of appeal status and program activities, preparing reports for both the State of Texas and internal review
• Analyze: Reviews requests against regulatory and decision-making guidelines and benefit allowances, implements actions in collaboration with the physician reviewer panel, and monitors timeliness, decision-making, and processing of appeals, EMRs, and State Fair Hearings in accordance with regulatory and accrediting standards

B. Performs all necessary communication and documentation functions

• Communicates with internal staff, Members/LARs, physicians, hospital representatives, and other
• Providers regarding case status, due process, rationale, and regulatory requirements
• Coordinates Fair Hearing requests through TIERS when a Member/LAR or Provider requests an EMR or Fair Hearing
• Utilizes an Independent Review Organization as needed for specialty or external reviews
• Oversees documentation and recordkeeping of all case communications in compliance with accrediting requirements
• Documents all activities and interactions in electronic and event tracking systems
  Generates appeal determination letters as appropriate

C. Collaborates with clinical reviewers, medical directors, external physician reviewers, and network Providers

• Communicates with physicians on each case to establish the most appropriate course of action
• Provides education to nurse and therapist reviewers regarding appeal updates and process changes
• Maintains flexibility in scheduling, including evenings and weekends, to address pharmacy-related denials
• Educates physician reviewers and clinical review staff on managed care and Medicaid policies and procedures

D. Conducts staff and medical director audits on appeal activities

• Assists with appeal file preparation for NCQA file reviews
• Supports the development of corrective action plans based on trended audit findings

E. Provides data for internal and external reporting

• Analyzes quarterly trends in appeal types and sources
• Reports appeal activity, type, and resolution, ensuring timely communication standards are met
• Assists with state reporting in the required format and ensures timely submission to HHSC to avoid financial penalties

Knowledge and Skills

• Demonstrates proficiency in applying advanced principles, concepts, and techniques central to nursing and ancillary therapy services within managed care, with emphasis on complex pediatrics and obstetrics
• Ability to comprehensively assess Member and family medical needs, develop and implement plans of care, provide ongoing evaluation and monitoring, and deliver education to Members, families, Providers, and staff
• Exemplary verbal and written communication skills, with proficiency in computer operation, word processing programs, fax machines, photocopiers, and multi-line telephones
• Strong customer service orientation and advanced interpersonal communication skills with all levels of internal and external stakeholders, including medical staff, patients and families, clinical personnel, support staff, outside agencies, and community partners

Qualifications

• RN license in an eNLC (Enhanced Nurse Licensure Compact) state with multistate privileges
• 3+ years Nursing experience
• 1+ years’ Utilization Management experience
• Familiarity with medical terminology, utilization management guidelines, and clinical documentation standards
• Proficiency in Microsoft Office and experience working with healthcare systems or electronic medical records
• Strong organizational and time management skills with the ability to work independently
• Excellent written and verbal communication skills

At BroadPath, a Sagility Company, we believe that transparency, authenticity, and collaboration are the keys to building strong, connected remote teams. If you are someone who values open communication, connection, and teamwork, you will thrive in our environment where showing up authentically matters.

Benefits:

• Medical, Dental, and Vision coverage.
• Life Insurance.
• Short-Term and Long-Term Disability options.
• Flexible Spending Account (FSA).
• Employee Assistance Program.
• 401(k) with employer contribution.
• Paid Time Off (PTO).
• Tuition Reimbursement.

BroadPath, a Sagility Company, may conduct background checks, previous employment verifications, and education verifications, based on position requirements

Diversity Statement

At BroadPath, a Sagility Company, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!

Equal Employment Opportunity/Disability/Veterans

If you need accommodation due to a disability, please email us at . This information will be held in confidence and used only to determine an appropriate accommodation for the application process

BroadPath, a Sagility Company is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Compensation: BroadPath a Sagility Company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Location:

Position Summary: As the Luxury Clientele Specialist of MOSS Designer Consignment, you possess strong selling skills and set high standards for yourself. Working closely with your Store Manager, you are responsible for helping drive profitable business - focusing on creating genuine connections with clients to build loyalty. You are accountable for creating and maintaining a positive and highly productive work environment. You are an exceptional stylist with a natural talent and ability to build wardrobes for clients. You thrive on achieving your personal sales goals, and make it your mission to be successful in your role.

Duties and Responsibilities:

• Deliver and uphold a superior standard for overall MOSS customer experience, demonstrating professionalism at all times.
• Meet and/or exceed monthly store and personal sales goals, proactive sales benchmarks, and any additional targets set forth by the Store Manager.
• Build and cultivate strong relationships with MOSS clientele by genuinely greeting and engaging every client, offering guidance in navigating the store layout and locating specific items, providing personalized styling assistance, and anticipating client needs, ensuring a seamless shopping experience.
• Develop and nurture a client book by consistently fostering strong client relationships through authentic engagement.
• Continuously communicate with clients through various channels, such as phone calls, emails, social media, text, or in-person, to keep them informed about new arrivals, newly marked down merchandise, and store events/sales/initiatives.
• Maintain regular communication with top clients via email or text, with handwritten thank-you notes sent to top clients monthly.
• Attend monthly staff meetings to discuss sales performance, inventory status, and client requests.
• Collaborate with other staff members on creative ideas, client outreach initiatives, and social media efforts.
• Perform various social media tasks such as adding new arrivals to the Instagram stories daily
• Provide feedback and insights to management regarding client preferences, product demand, and market trends to inform purchasing and merchandising decisions.
• Stay up-to-date on current runway and designer trends and continuously pursue self-education regarding brands, designers, price points, and fashion history to enhance the selling experience.
• Contribute to the overall success of the store by maintaining a positive attitude, fostering a culture of excellence in customer service, and representing the brand professionally at all times.
• Perform opening and closing duties for assigned shifts, including but not limited to sweeping, mopping, cleaning mirrors and windows, deep straightening racks, and taking out the trash.
• Assist in inventory management tasks, including steaming and tagging new merchandise, conducting merchandise counts, and merchandising product displays to ensure a visually appealing and well-maintained store environment.
• Adhere to all company policies and procedures related to cash handling, returns, exchanges, and store security measures.
• Adhere to all store policies outlined in the MOSS Employee Handbook.
• Maintain a neat and organized work area, including personal workspace and storage areas, to facilitate efficient workflow and ensure compliance with safety regulations.
• Other duties as assigned or required by the business.

Qualifications

• Minimum of 2 years of experience in luxury retail sales and clienteling, preferably in high-end environments such as Neiman Marcus, Nordstrom, or upscale boutiques
• Proven ability to build, maintain, and grow a loyal client base through exceptional service and proactive outreach
• Strong understanding of luxury and contemporary designer brands, current fashion trends, and resale market value
• Demonstrated success in meeting or exceeding personal sales goals in a fast-paced retail environment
• Exceptional interpersonal and communication skills with the ability to engage and build trust with a sophisticated clientele
• Professional, polished, and fashion-forward presentation aligned with the MOSS brand
• Highly organized and detail-oriented with strong follow-through and time management skills
• Positive, team-oriented mindset with the ability to maintain professionalism under pressure
• Honest, dependable, and accountable with a strong work ethic
• Flexible schedule with availability to work weekends and adapt to business needs
• Existing luxury client list is a plus

Physical Requirements

• Ability to stand and walk for extended periods of time on the sales floor
• Ability to lift and move merchandise up to 40 pounds
• Ability to bend, stoop, kneel, and reach overhead to access merchandise and stock
• Ability to climb a step stool or small ladder to retrieve and display inventory
• Ability to push and pull rolling racks and move inventory between sales floor and back-of-house
• Ability to carry garment bags, handbags, and boxed merchandise
• Ability to use a computer, POS system, iPad, and handheld devices for extended periods
• Manual dexterity to tag merchandise, steam garments, and package online orders
• Ability to visually inspect merchandise for authenticity, condition, and quality standards
• Ability to work in a fast-paced environment with frequent movement throughout the shift

Benefits and Perks

• Competitive salary based on experience
• Commission on proactive sales
• Bonus incentives
• 401k
• Paid Time Off
• Paid company holidays
• 50% employer-paid health insurance
• Generous employee discounts and incentives

If you are passionate about fashion, sales, leadership, and creating memorable shopping experiences in the secondhand retail space, we invite you to apply for the Luxury Store Manager position. All applicants are required to submit a resume and a cover letter to be considered.

MOSS Designer Consignment is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees and applicants are treated fairly and with respect. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, or any other legally protected status. We encourage individuals from all backgrounds to apply and join our team.

Job Type: Full-time

Pay: Salary

Expected hours: 40 per week

The Opportunity

A distinguished, multi-generational Northeast specialty apparel retailer is seeking a Chief Merchandising Officer to lead merchandising strategy and drive the next chapter of growth. This is an exceptional opportunity to join a company with over a century of heritage—one that has built its reputation on the belief that lasting relationships matter more than transactions.

This role offers the rare chance to shape the future of a beloved institution while honoring the traditions that have made it iconic. You will join a leadership team that values integrity, authenticity, and a genuine commitment to both customers and team members.

As CMO, you will have full strategic ownership of multi-store merchandising and a growing e-commerce platform. You'll curate an exceptional product assortment, build and nurture vendor partnerships, and ensure every customer touchpoint reflects the company's commitment to quality and service excellence.

This is a confidential search. Company details will be shared with qualified candidates who meet the basic criteria.

Why This Role Matters

This isn't just another CMO position. You'll be joining a company where relationships are the foundation of everything—relationships with customers who have shopped with us for generations, with vendor partners who share our commitment to quality, and with team members who take pride in delivering exceptional experiences.

The ideal candidate understands that luxury retail is about more than product—it's about creating moments, building trust, and earning loyalty through consistent excellence. You appreciate the nuances of high-end customer service and recognize that every interaction is an opportunity to strengthen a relationship.

What You'll Do

Strategic Leadership

• Develop and execute a comprehensive merchandising strategy that balances heritage with innovation
• Own responsibility for merchandising operations across all channels
• Partner with ownership and senior leadership to shape company vision and long-term growth plans
• Identify market opportunities and emerging trends while staying true to brand identity

Product & Vendor Management

• Curate an exceptional assortment of premium brands that resonates with discerning customers
• Build and maintain strategic vendor partnerships, negotiating favorable terms while preserving relationships
• Optimize pricing strategies to maximize profitability while maintaining value perception
• Oversee inventory management with a focus on sales, turnover, GMROI, and sell-through optimization

Omnichannel Excellence

• Ensure seamless integration between physical stores and e-commerce platform
• Drive digital growth while maintaining the personalized experience that defines the brand
• Create compelling visual merchandising and presentation standards across all channels

Team Development

• Lead, mentor, and develop high-performing merchandising and buying teams
• Champion a culture of customer obsession and service excellence throughout the organization
• Establish training programs that reinforce premium service standards

What You'll Bring

Required Experience

• 10+ years of progressive retail experience with demonstrated success in buying, merchandising leadership, preferably in high-end or luxury markets
• Proven track record of driving profitable growth
• Assortment planning expertise with the ability to develop strategies that balance brand integrity with commercial success
• Vendor relationship management experience, building and maintaining strategic partnerships with premium brands
• Inventory management mastery, including turnover optimization, GMROI analysis, and comparable store sales growth
• Omnichannel experience successfully integrating brick-and-mortar and e-commerce strategies
• Bachelor's degree or equivalent experience
• Outstanding aesthetic sensibility and understanding of luxury market positioning

Preferred Qualifications

• High-end specialty retail or luxury brand experience with similar customer demographics
• Experience with family-owned or founder-led organizations
• Change leadership skills with proven ability to inspire followership and drive transformation
• Innovation mindset with experience implementing retail technologies and digital initiatives

Leadership Competencies

The ideal candidate will demonstrate:

• Strategic Intelligence: Combines analytical rigor with an intuitive understanding of customer needs and market dynamics
• Integrity & Values: Leads with authenticity and builds trust through consistent actions and transparent communication
• Customer Obsession: Deep understanding of luxury service standards and genuine passion for exceeding expectations
• Visionary Thinking: Sees possibilities others miss while maintaining practical focus on execution and results
• Communication Mastery: Articulates vision with clarity and conviction; listens actively and builds consensus
• Entrepreneurial Mindset: Hands-on leader who thrives in dynamic environments and embraces an ownership mentality
• Relationship Builder: Values long-term partnerships over short-term gains; earns trust through consistent follow-through

What We Offer

• Competitive Executive Compensation: Salary commensurate with experience plus a comprehensive benefits package
• Equity Opportunity: Ownership stake for the right individual who shares our vision for the future
• Legacy Leadership: The chance to shape the future of a beloved, iconic institution
• Values-Driven Culture: A collaborative, family-oriented environment where relationships and integrity matter
• Impact & Autonomy: Direct partnership with ownership and the opportunity to make meaningful strategic decisions

Ready to Join Our Legacy?

If you're a passionate retail leader who believes that exceptional service creates lasting relationships, and you want to help write the next chapter for a storied institution, we'd love to hear from you.

This role is ideal for someone who appreciates the value of heritage, understands the nuances of luxury retail, and possesses the vision and drive to lead a beloved brand into its next era of growth.

Apply now by submitting your resume as a Word or PDF file.

#RetailJobs #CMO #ChiefMerchandisingOfficer #LuxuryRetail #RetailLeadership #ExecutiveJobs #Merchandising #FashionRetail