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Lead Customer Service Representative - Walk In Center
✦ New
🏢 TTEC
Salary not disclosed
Your potential has a place here with TTEC’s award-winning employment experience.

As a Lead Customer Service Representative working onsite, you’ll be a part of bringing humanity to business.

#experienceTTEC Our employees have spoken.

Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! This position requires that you reside within 75 miles of Portsmouth, VA.

If chosen for the position, you'll be assigned to work onsite on either 4010 Victory Blvd.

Suite 150, Portsmouth, VA 23701, or at 1701-C Church St.

Norfolk, VA 23504.

What You’ll be Doing Do you have a passion for leading a team and ensuring operations run smoothly? You’ll have ownership over delegating tasks to CSRs, verifying nightly deposits, and maintaining accurate records.

Whether it’s investigating patron accounts, resolving escalations with care, or ensuring KPI targets are met, you’ll be the difference between a team that’s simply functioning and one that’s thriving under strong leadership.

During a Typical Day, You’ll Delegate tasks to Customer Service Representatives, ensuring they handle scanning, communications, Quality Assurance, and cleaning tags effectively.

Investigate patron accounts and handle complaints or escalations to provide accurate information and resolutions.

Verify nightly deposits and update the Daily Reconciliation Spreadsheet, ensuring accuracy and understanding of inventory processes.

Ensure Key Performance Indicator targets are met for the Walk-In Center and maintain complete knowledge of all Customer Service Representative responsibilities.

Display leadership qualities, set a good example for the team, and fully support the Supervisor.

What You Bring to the Role High school diploma or equivalent 6 months prior inventory & data entry experience or related experience preferred Skilled in MS Office, spreadsheet, and processing programs Data Entry skills (35 wpm) Dependable, accurate and detail oriented What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $17.50 plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information.A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career.

From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to the Team Leader.

You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC Our business is about making customers happy.

That's all we do.

Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Not Specified
Bilingual Customer Service Representative - Mandarin-English - Part Time
✦ New
🏢 TTEC
$43,017
Your potential has a place here with TTEC’s award-winning employment experience.

As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business.

#experienceTTEC Our employees have spoken.

Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You’ll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.

Issue Clipper cards and add transit value to cards using a custom Point-of-Sale system Respond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.

Account for cash, commuter checks and credit/debit card payments completed during a shift.

What You Bring to the Role Bilingual in English and Mandarin Candidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.

Basic excel and computer knowledge Cash handling experience Handle and deescalate customer service situations What You Can Expect Part time
- 20-25 hours per week, 5 hours per shift Monday – Saturday (Saturdays are required) within the hours of 7am – 7pm, Saturdays are 9am-2pm Supportive of your career and professional development An inclusive culture and community-minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information.A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career.

From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead.

You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC Our business is about making customers happy.

That's all we do.

Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
temporary
Bilingual Customer Service Representative – Cantonese-English - Part Time
✦ New
🏢 TTEC
$43,017
San Francisco, California 1 day ago
Your potential has a place here with TTEC’s award-winning employment experience.

As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business.

#experienceTTEC Our employees have spoken.

Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You’ll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.

Issue Clipper cards and add transit value to cards using a custom Point-of-Sale system Respond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.

Account for cash, commuter checks and credit/debit card payments completed during a shift.

What You Bring to the Role Bilingual in English and Cantonese Candidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.

Basic excel and computer knowledge Cash handling experience Handle and deescalate customer service situations What You Can Expect Part time
- 20-25 hours per week, 5 hours per shift Monday – Saturday (Saturdays are required) within the hours of 7am – 7pm, Saturdays are 9am-2pm Supportive of your career and professional development An inclusive culture and community-minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information.A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career.

From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead.

You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC Our business is about making customers happy.

That's all we do.

Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
temporary
Marketing Account Manager
✦ New
Salary not disclosed
Cornelius, NC 1 day ago

THE OPPORTUNITY

At Hirschfeld —We’re Built Different. We focus on creating authentic connections that transform ideas into lasting partnerships. It’s not just about delivering experiences; it’s about building relationships that truly matter. We’re not just looking for employees; we’re seeking individuals who want to grow with us, contribute to meaningful work, and craft something extraordinary together.


As an Account Manager, you'll execute client initiatives within agency standards, budgets, and timelines. You'll collaborate with the Client Services Leadership Team on tactical account aspects and contribute to strategic development. Acting as the liaison between the Agency and the Client, you'll represent their needs to ensure exceptional results and exceed expectations.


THE COMPANY

Powered by 70 dedicated professionals, Hirschfeld is committed to the mission of creating Awe Inspiring Moments. Hirschfeld orchestrates over 3,000 events annually for clients like Anheuser-Busch, Monster, Unilever, and NASCAR. Since 2004, the company has built comprehensive capabilities spanning strategy, creative design, fabrication, logistics, sponsorship consulting, hospitality, and event management. We are a powerhouse in transforming challenges into innovative solutions for businesses and brands.


RESPONSIBILITIES

  • Serve as the primary point of contact for clients and vendors, managing relationships and expectations
  • Develop and maintain strong client relationships, ensuring clear communication and smooth execution across all stakeholders (clients, vendors, properties, etc.)
  • Oversee and support client event activations, including on-site presence, product sampling, talent coordination, and hospitality management
  • Develop and execute event marketing initiatives, including customized programs, promotions, and activations
  • Manage and track program and event budgets, ensuring financial accountability, forecasting costs, and reconciling post-event expenses
  • Prepare post-event reports, budget reconciliations, and client status updates
  • Develop a strong understanding of the client’s business, brand, and competitive landscape.
  • Assist with vendor contract negotiations, budget planning, and ensure deliverables meet contractual obligations
  • Provide strategic input to optimize client programs, resolve challenges, and support new business development or client renewal efforts
  • Project manage custom asset design, fabrication, and delivery, working closely with the creative and fabrication teams to ensure quality and budget alignment


QUALIFICATIONS

  • Four or more years of relevant professional experience, preferably in an experiential or event agency setting, with a background in client management
  • Strong verbal and written communication skills, with a professional demeanor and confidence in client interactions
  • Ability to think strategically and creatively, effectively communicating insights and recommendations
  • Strong problem-solving skills, with the ability to work independently and collaboratively
  • Excellent time management, project management, organizational, and budget management skills
  • Demonstrated ability to foster strong relationships with clients, internal teams, vendors, and event partners to ensure seamless collaboration
  • Ability to travel up to 30% of the year and work flexible hours, including weekends and holidays as needed
  • Experience with event production and mobile tours
  • Demonstrated ability to foster strong relationships with clients, internal teams, vendors, and event partners to ensure seamless collaboration
  • Proficiency in Microsoft Office and/or Google Suite
Not Specified
Sports Cards Live Break Host
✦ New
Salary not disclosed
Hayward, CA 1 day ago

Company Description

Mojobreak, founded over a decade ago by two passionate sports card enthusiasts, revolutionized the trading card industry by introducing live streaming "breaks." Based on their love for sports cards, Dan and Doug built a business that brought excitement and energy to opening new packs and cases of cards on camera, creating connections and memorable experiences for collectors. Today, continues to thrive with the same enthusiasm, delivering the thrill of discovering rare, one-of-a-kind cards to collectors around the world.


Role Description

We are seeking a dynamic and enthusiastic Live Sports Card Breaker to host live-streamed sports card breaks during night and weekend shifts. This role involves opening boxes and packs of sports cards (NFL, NBA, MLB, and more) on camera, showcasing the cards to an online audience, and driving sales through engaging presentation and interaction. With a strong performance, this position offers the potential to earn a six-figure income through a combination of base pay and bonuses tied to break sales.


Qualifications

  • Passion for Sports Cards: Deep knowledge of sports or TCG (NFL, NBA, MLB, etc.) and the sports card hobby, with a willingness to continuously learn about new products and market trends.
  • On-Camera Comfort: Confidence and charisma in front of a live audience of 50–150 viewers, with strong presentation and improvisational skills.
  • Availability: Ability to work consistently on-site nights and weekends (e.g., 6:00 PM – 2:00 AM PDT), with flexibility for additional hours during high-demand periods.
  • Entertainment Skills: High energy, authenticity, and the ability to adapt to a fast-paced, ever-changing environment.
  • Technical Proficiency: Familiarity with live-streaming platforms and basic equipment (camera, lighting, microphone); personal streaming setup required if working remotely.
  • Organizational Skills: Attention to detail in handling cards, tracking inventory, and fulfilling customer orders.
  • Team Player: Collaborative attitude with a focus on enhancing the Mojobreak community and customer experience.


Responsibilities

  • Host Live Breaks: Conduct live sports card breaks on platforms like , YouTube, or other streaming services, typically during night hours (6:00 PM – 2:00 AM PDT) and weekends, delivering an entertaining and professional experience.
  • Engage the Audience: Interact with viewers in real-time via chat, answering questions, bantering, and building excitement around each reveal.
  • Showcase Products: Present sports cards with enthusiasm and knowledge, highlighting key players, rare hits, and collectible value to drive interest and sales.
  • Drive Sales: Promote available break spots and products, contributing to revenue goals with the potential to earn commissions on successful sales.
  • Stay Informed: Keep up-to-date with sports trends, player performances, card values, and industry releases to provide informed commentary and enhance the viewer experience.
  • Card Handling: Sort, sleeve, and organize cards during and after breaks to ensure accurate distribution to customers.
  • Team Collaboration: Work closely with the Mojobreak team to coordinate break schedules, manage inventory, and maintain a seamless operation.


Compensation & Benefits

  • Base Pay: $20–$25 per hour, depending on experience.
  • Performance Bonuses: Additional earnings based on break popularity and customer engagement.
  • Perks: Health insurance, access to exclusive sports card products, a fun and passionate team environment, and the chance to turn your hobby into a career. Meet athletes and go to sporting/card events.


Job Type: Full-time


Work Location: In person in Santa Clara, CA

Not Specified
Conversation Designer
✦ New
Salary not disclosed
Westwood, MA 1 day ago

Our financial services client is looking for a Conversation Designer to join their team! This is a 40 hr/week, hybrid role. Candidates can be located in Westwood, MA, Charlotte, NC, Johnston, RI, Iselin NJ, or Plano, TX!


The Conversation Designer will be responsible for creating, refining, and optimizing natural, human like voice interactions within our AWS Connect IVR system. This role will focus on designing intuitive conversational flows that enhance the customer experience and improve the effectiveness of our Voice Bot.


Key Responsibilities:

- Design conversational workflows and dialogue scripts for AWS Connect based IVR experiences.

- Develop voice interaction models that align with business goals, customer needs, and best in class conversational design principles.

- Collaborate closely with product, engineering, and operations teams to ensure smooth implementation of designed experiences.

- Analyze call data and customer feedback to identify opportunities for improving system understanding, response accuracy, and conversational fluidity.

- Create guidelines, prompts, and tone of voice standards to ensure consistency across all customer interactions.

- Conduct usability testing, tune bot responses, and iterate designs based on real world performance.

- Ensure all conversation designs adhere to compliance, privacy, and accessibility standards.


Required Skills & Qualifications:

- Experience designing conversational experiences for IVR, voice bots, or virtual assistants.

- Hands on experience with AWS Connect, Contact Flow design, and related AWS services.

- Strong understanding of natural language patterns, conversational UX, and voice interaction best practices.

- Ability to translate complex business processes into clear, simple, intuitive customer dialogues.

- Excellent written communication, analytical thinking, and problem solving skills.

- Experience collaborating with cross functional teams in a fast paced environment.


Preferred Qualifications:

- Experience with Amazon Lex, Bedrock, Nova Sonic, or other conversational AI frameworks

- Experience implementing voice biometrics, fraud detection, or advanced authentication

- Knowledge of call analytics, voice transcription, and conversation intelligence platforms

- Experience in financial services or regulated environments

  • - Strong background in customer journey design and service design


Not Specified
Assistant Front of House Manager
✦ New
Salary not disclosed
Valparaiso, IN 1 day ago

Do you excel at keeping business running smoothly? Can you lead a team with accountability, attention to detail, and a commitment to results? Are you driven to maintain high standards while providing exceptional and exciting guest service?


Union Hall restaurant at Journeyman Distillery is seeking an Assistant FOH Manager who thrives on structure, teamwork, and operational excellence. In this role, you’ll support the FOH team, ensure seamless service, and help uphold the standards that make our restaurant a unique destination. If you’re motivated by hard work, clear expectations, and measurable success, this is the role for you.


At Journeyman Distillery, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.


Here’s a peek at what you will receive as a Journeyman employee:

  • Outstanding Growth Opportunity!
  • Paid Time Off
  • 401(k) with Employer Match
  • Medical, Dental, Vision, Life, and Supplemental Insurance Options
  • Free Quarterly Bottle of Spirit (21+)
  • Loyalty Incentives (ask about our 5-Year Bottle Reward!)
  • Employee Discounts
  • Monthly Founder's Day event with Founder/CEO, Bill Welter
  • Annual Employee Putting Competition
  • Annual Employee Party


All team members must uphold and embody Journeyman’s Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success.


GRIT

  • Having a positive attitude that no challenge is too great
  • Understanding that goals worth pursuing are never easy; that perseverance, grit, and determination are essential to success
  • There is no substitute for grit and putting in the time and effort. Good things will come from those efforts
  • 10,000-hour rule. Malcom Gladwell: it takes 10,000 hours of intensive practice to be great


ALWAYS A JOURNEYMAN

  • Excellence is a lifelong pursuit and mastery is an illusion
  • The joy is in the daily work and pursuit of excellence, not in the final destination
  • A focus on continual improvement and doing our best


1st CUSTOMER

  • Treating every customer with the mindset that they are the business’s 1st ever customer
  • Treating customers with authenticity, kindness, warmth, care, friendliness; engaging, helpful and willing to offer a magical experience
  • Clean facilities
  • Being available to the customer and timely responses in any capacity
  • This mindset extends to our vendors, suppliers, partners, and especially our fellow employees
  • Never take the customer or employee for granted
  • 362 and 59:59+ We are open to our customers 362 days a year and we set an unwavering standard of serving our customers up till the last closing second 59:59+ and beyond if needed.


AMBASSADOR

  • Taking pride and ownership in your work
  • Engagement and active participation in your work and company activities
  • Being a positive force in the workplace; creating a culture of positivity
  • Extending common courtesy to self, employees, vendors, and guests
  • Being an evangelist and promoter of the company and brand


PRINCIPAL DUTIES:


Driving Sales

• Cultivating guest relations through regular table visits

• Develop relationships with customer and build regular clientele base


Bar Program

• The Assistant FOH Manager runs the bar program in association with General Manager

• Schedules & manages prep for all areas involving bar

• Works with General Manager to create new cocktails & menus, analyze sales and costs, and constantly improve guest experience

• Proactively plan drinks for special events

• Inspire bar staff to create new cocktails

• Schedule tastings with General Manager

• Create plan for running beverage specials

• Work with Events Operations Manager to procure & prepare all ingredients for Events


Training & Development

• Become “Subject Matter Expert” in areas of training

• Develop tasting calendar with Chef & General Manager

• Conduct New Hire Orientation in association with Training Manager & Human Resources

• Schedule new employees training shifts as well as the first week of shifts in their job

• Perform Employee Reviews annually for each FOH employee


Opening Procedures

• Work with opening Chef to properly prepare the restaurant for service

• Daily walk-through of prepped items

• Create prep lists for each day

• Review daily sales log from previous day and popular item trends and make necessary adjustments prep quantities.

• Discuss pre-shift tasting food items

• Review labor log from day before

• Identify employees that did not clock out; adjust and train on proper procedures

• Follow up on employees that were scheduled and were not clocked in

• Prepare communication for daily shift

• Make adjustments to following days schedules based on needs

• Put a copy of Daily Roster Report at Host stand and a copy on Manager clipboard

• Print Floor Chart Maps and input daily roster

• Proper Cash Handling Procedures

• Confirm Bar Bank daily

• Confirm bar/retail drawers

• Assign drawers to staff for day

• Perform a shift “walk through” in order to assess staffing, maintenance, cleanliness, zoning and any special needs.


Knowledge & Versatility

• Become proficient in all job functions of both front and back of house employees.

• Have and demonstrate a thorough understanding and practice of Journeyman Employee Handbook, employee benefits, and company values.

• Perform varied duties to ensure proper restaurant operation according to standard operating procedure.


Lead By Example

• Interact with, direct, and supervise employees on a daily basis in a fair and dignified manner

• Complete projects as assigned in a timely manner

• Use tact and good judgement when dealing with difficult guests. Respond to their needs with patience and courtesy

• Become proficient in all job functions of both front and back of house employees

• Uphold applicable policies and requirements of employment laws

• Follow all uniform and appearance guidelines as befitting the image of the restaurant for the duration of the shift

• Arrive to work on time and in ready to work condition

• Follow all rules, policies, procedures, and conditions of employment outlined in the Employee Handbook

• Conduct daily business with a high level of positivity and teamwork mentality


SECONDARY DUTIES:

• Share knowledge and information of Journeyman products and company history including the Featherbone Factory building, and E.K. Warren.

• Assist with departmental operations across Journeyman properties as required.

• Stay customer focused and nurture an excellent customer experience.

• Assist other staff on floor as you are available.

• Handle any problems that might arise both courteously and professionally.

• Consistently adhere to grooming and appearance standards set by the company – and ensure that staff adhere to the same standards.

• Understand and can communicate to guests our available food and beverage products, as well as Journeyman accommodations and services.


REQUIREMENTS:

  • Must be at least 18 years of age or older.
  • Good organizational skills and verbal communication skills.
  • Ability to use logical or rational thinking to solve problems.
  • Ability to perform job functions with attention to detail, speed, and accuracy.
  • Ability to carry out detailed written or verbal instructions independently.
  • Ability to perform basic mathematical calculations, including calculations involving fractions, decimals, and percentages.
  • Ability to stand for 8+ hours.
  • Ability to perform moderate physical work; may be required to lift up to 50 pounds occasionally, up to 30 pounds frequently and up to 25 pounds of food trays carrying over their head constantly and performing such activities as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting, and grasping for up to five hours without sitting.
Not Specified
Co Host
✦ New
Salary not disclosed
Brooklyn, NY 1 day ago

Company Description

Newspeak is a brand new, internet-native news network headquartered in New York City. We'll soon be launching a live, daily show that will cover everything from geopolitics to fashion to sports, weather, and everything in-between.


Role Description

This can be structured as a full-time or part-time role, located on-site in NYC. The Co Host will be one of 3-4 personalities tasked with hosting the live show every day. Responsibilities include researching show topics, presenting segments, interacting with guests, and contributing ideas to content development. The Co Host will also engage with the audience to ensure a dynamic and interactive viewer experience.


Qualifications

There are no concrete qualifications that we're looking for, beyond a desire and ability to think fast, adapt to live conversations, be energetic and enthusiastic, and an authentic desire to learn more about the world.


Other experiences / skills that could be beneficial:


  • Experience creating content
  • Background in journalism experience
  • Training or experience in media, broadcasting, or other public-facing roles
  • A desire to closely follow news and monitor global situations
Not Specified
Project Manager (AI Engineering Projects)
✦ New
Salary not disclosed
Raleigh, NC 1 day ago

Project Manager

6 mo. contract to perm hire

Raleigh, NC



Required Skills & Experience

• 5–10 years Project Management experience (ideal)

• Strong technical understanding, ideally with AI / ML / GenAI exposure

• Ability to understand technical details and track progress with engineers & data scientists

• Strong stakeholder communication

• Self-driven, minimal hand-holding

• Experience running multi-team, cross-functional initiatives

Experience managing multiple projects concurrently


Nice to Have Skills & Experience

• Former developer or data scientist background before PM

• Hands-on experience with AI products, AI content pipelines, embeddings

• Experience in B2B environment

Experience in multi-year, large-scale data or ML programs


Job Description

• Manage multiple AI-related projects under the hiring manager's org

• Track progress across engineering + data science teams (~10 people)

• Manage long-term initiatives (multi-year)

• Coordinate embedding strategy project with 20–30+ cross-functional contributors

• Provide weekly updates and progress tracking

• No customer-facing work — only internal stakeholders

• Move projects forward proactively, ensure clarity, keep leadership informed



We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to


To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Not Specified
Sr. Fragrance Development Manager
✦ New
Salary not disclosed
Princeton, NJ 1 day ago

Senior Fragrance Development Manager

Location: Princeton, NJ, US


As a Senior Fragrance Development Manager, you’ll play a key role in creating standout fragrances that inspire our clients. Bringing a growth mindset, strong leadership, and expertise in Air/Home Care evaluation, you’ll collaborate closely with our perfumers to shape compelling olfactive visions and forward‑thinking development strategies. In this dynamic role, you’ll anticipate business needs, spark innovation, and help drive shared success across every project.

Your Key Responsibilities

  • Win/Defend business profitably by leading pro-active and reactive fragrance development projects of major size & strategic importance and by developing olfactive vision for the brand at regional & global levels.
  • Partner, guide and support perfumers by bringing them consumer trends and data, cross-category information, client white space opportunities, creative idea inspirations, and collection starting points.
  • Collaborate with Perfumers, Technical Development Teams, Marketing, Consumer Insights and Commercial teams to deliver beneficial solutions for our clients.
  • Incorporate and leverage maximum use of internal tools to practice informed creation, such as Consumer Insights and Technical Innovation tools.
  • Lead & coordinate global fragrance development network for your account by bringing vision, strategy and focus and communicating efficiently internally and externally.
  • Define, drive, and implement relevant action plans mobilizing regional FDMs, perfumers and any other relevant functions.
  • Work with Consumer Insights to ensure a testing plan is in place and executed to identify winning candidates, integrating learnings into development process.
  • Support sales effort, interacting with clients on weekly basis, at any level of management, building strategic working relationships, delivering impactful presentations to clients and acting as an olfactive advisor when required. Poss

We offer

  • Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen
  • A chance to impact millions of consumers every day – sustainability embedded in all we do
  • A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next
  • Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership
  • A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
  • A community where your voice matters – it is essential to serve our customers well.

You bring

  • Bachelor's degree
  • Minimum of 8+ years of experience in fragrance development
  • Track record in Air/Home Care
  • Winning team spirit and strategic thinking
  • Consumer Insight experience
  • Fluent in English

The salary scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant’s job-related skills, experience, relevant education, or training, and primary work location. Salary $128,700 - $150,000.


In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.


About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

DEI and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.

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