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Lead Dispatcher

 WE’RE HIRING: LEAD DISPATCHER

 Capitol Heights, MD

Crane Service Company | Family-Owned for 100 Years

Crane Service Company, a trusted name in the industry for over a century, is seeking an experienced Lead Dispatcher to join our team. We have 4 locations in the DMV . As a family-owned and operated company celebrating 100 years of service, we take pride in our commitment to safety, customer service, operational excellence, and integrity.

This is a leadership-level dispatch role requiring extensive crane and heavy equipment dispatch experience and proficiency in NexGen Fleet Cost & Care dispatching software.

This is not an entry-level role. We need a proven professional who can confidently schedule cranes, trucks, operators, permits, and logistics in a fast-paced construction environment.

• 5+ years crane/heavy equipment and 2+ years dispatch experience

• NEXGEN Fleet Cost & Care software experience

• Strong decision-maker under pressure

• Safety-focused & customer-driven

• Construction industry knowledge

You’ll work directly with Sales, Safety, Shop, Yard, and field operators to keep projects moving safely and efficiently.

For 100 years, Crane Service Company has built a reputation for reliability, integrity, and excellence. If you’re ready to lead dispatch operations at a respected, stable, family-owned company — we want to hear from you.

Send your resume to:

Introduction

Bigge Crane and Rigging has been elevating America since 1916. With over 1,800 cranes and a coast-to-coast presence, we buy, sell, rent, operate, and maintain one of the largest, most advanced crane fleets in the country. We’ve played a role in building some of America’s most iconic landmarks and earned a reputation for doing it right—with performance, precision, and accountability.

Position Summary

The Facilities Manager is responsible for the day-to-day operation, maintenance, and improvement of Bigge Crane and Rigging Co.’s office buildings and administrative facilities. This role ensures Bigge’s buildings are safe, functional, and well-maintained to support employees and business operations across multiple locations.

This position is hands-on and operational, managing building systems, contractors, and an internal facilities team while planning and executing building upgrades, repairs, and capital projects.

Responsibilities

Building Operations & Maintenance

• Oversee the daily operation and condition of all Bigge office and administrative buildings.
• Ensure building systems (electrical, HVAC, plumbing, fire/life safety, access control, and utilities) are maintained and operating reliably.
• Conduct regular site visits and inspections to identify maintenance issues, safety concerns, and improvement opportunities.
• Coordinate and respond to building-related issues quickly to minimize disruption to employees and operations.
• Ensure buildings are prepared for emergencies, including power outages and severe weather.

Team Leadership

• Directly manage a facilities team consisting of two Facilities Specialists responsible for day-to-day building maintenance and repairs, one Electrician, and one Carpenter.
• Assign work, set priorities, and ensure maintenance activities are completed safely, efficiently, and to company standards.
• Hire, train, develop, and evaluate facilities staff.
• Ensure proper use of tools, materials, and safe work practices.

Capital Projects & Building Improvements

• Identify building repair, renovation, and improvement needs.
• Develop scopes of work, budgets, and schedules for building projects.
• Manage office build-outs, remodels, and infrastructure upgrades from planning through completion.
• Coordinate with contractors, architects, engineers, and vendors while maintaining business continuity.
• Identify project risks early and address issues before they impact timelines or costs.

Leasing, Moves & Space Management

• Support leadership with building and office space planning.
• Assist with lease reviews and negotiations.
• Manage office moves, expansions, and reconfigurations.

Budget & Cost Management

• Develop and manage building-related budgets.
• Track spending and manage costs while maintaining building quality and safety.
• Make recommendations on repair versus replacement of building assets.

Safety, Compliance & Standards

• Ensure all buildings meet health, safety, and environmental requirements.
• Maintain schedules for permits, inspections, testing, and certifications.
• Conduct regular safety inspections and ensure corrective actions are completed.

Vendors & Contractors

• Select, coordinate, and manage outside contractors and service providers.
• Monitor vendor performance and ensure work meets quality and safety standards.

Continuous Improvement

• Evaluate building operations and maintenance practices and recommend improvements.
• Standardize building maintenance processes where possible.

Other Duties

• Perform other duties and special projects as assigned.

Requirements

• Bachelor’s degree in Facilities Management, Construction Management, Engineering, Business, or a related field.
• Five or more years of facilities management experience focused on building operations.
• Experience managing maintenance staff and skilled trades.
• Strong working knowledge of building systems and preventative maintenance.
• Ability to manage multiple buildings and projects simultaneously.
• Strong communication and organizational skills.
• Proficient in Microsoft Excel, Word, and Project.
• Willingness to travel as needed.
• Valid driver’s license required.

Benefits

• Competitive pay and a matching 401(k) plan
• Vacation, Company Holidays, and Sick Days
• Flexible spending accounts/Health Savings Account
• Reimbursement plan for the company Bring Your Own Device (BYOD) Policy

Bigge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, military or veteran status.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Dawes Rigging & Crane Rental

Parts & Service Department Administrator

Madison, WI - 53718

Position Summary

Dawes Rigging & Crane Rental, located in Madison, WI is seeking a Parts & Service Department Administrator with solid general office skills. This is a full-time, non-exempt position with comprehensive Benefits package. This opportunity is eligible for an Candidate Sign-On Bonus of $100 payable after 100 days of continuous, successful employment.

Essential Functions

* Maintain neatness and organization of parts area

* Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued

* Issue or distribute materials, parts, and supplies to customers or coworkers, based on information from work orders, purchase orders or requisitions.

* Placing orders via phone, email or web portals with multiple vendors

* Receive and count stock items, and record data manually or using computer

* Pack and unpack items to be stocked on shelves in stockrooms, or storage yards

* Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors

* Store items in an orderly and accessible manner in stockrooms, or other areas.

* Various administrative tasks such as processing work orders and other documents.

* Positive interface with fellow employees, supervisors, and customers.

* Maintain conformity to safety requirements and other regulations.

* Other tasks as assigned.

Skills and Experience Requirements

* Experience with heavy construction equipment is a plus.

* Able to work in a fast paced environment and meet deadlines.

* Must be able to work 40 hours a week and overtime as needed.

* Able to use phone, computer and other office equipment.

* Able to lift up to 40lbs.

* Must have a working knowledge of Microsoft Office products. Experience with NexGen maintenance software is a plus.

Benefits

* Competitive wages.

* Paid Time Off and Holidays.

* Comprehensive Benefits Plans (Medical, Dental, Life and Disability Insurance).

* 401(k) retirement plan with company match.

ALL Crane Family of Companies

The ALL Family of Companies and its affiliated branches are Equal Opportunity Employers with competitive wage and benefits packages in a drug-free environment. The ALL Family of Companies is the largest privately-owned crane rental and sales enterprise in North America, with 29 strategically located branches operating under the ALL, Central, Dawes, and Jeffers names - including specialized divisions for aerial lifts, boom trucks (ALT Sales), and parts. Since 1964, the ALL Family has been a leader in the lift industry - with market strengths that include commercial construction, roads & bridges, power generation, plants & processing, facility maintenance, and more. We're ALL you need

The ALL Family of Companies is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Join our team in Memphis, TN as a Service Manager, where you’ll take ownership of a high-performing service branch. In this role, you’ll lead maintenance operations, oversee dispatch and workflow, and ensure a best-in-class customer experience.

You’ll be responsible for safety, team development, inventory management, and P&L performance—while ensuring all equipment and vehicle service is properly documented. This is a hands-on leadership role with a direct impact on operational success

Duties and Responsibilities

• Forecasts workload based on job schedules and assigns work to mechanics, technicians, and shop support personnel accordingly through the development of accurate estimates.
• Assists with preventative maintenance and repairs in the shop as needed.
• Assumes primary P&L responsibility for branch service operations.
• Creates quotes for approval, open work orders, assigns appropriate mechanics to complete repairs, orders parts from vendors, and ensures readiness prior to the crane leaving for the job.
• Opens and maintains the purchase order system.
• Confers with vendors regarding the availability of goods, prices, deliveries, discounts, and changes in supplies, materials, and equipment offered for sale.
• Implements current and improved systems and procedures in accordance with company policies for Safety, Operations, Sales, and Administrative functions.
• Conducts weekly inventory counts and an annual audit in shops to maintain accuracy in ordering, receiving, usage, and adjustments to inventory.
• Actively oversee training and safety practices of employees and correct as needed; actively support and encourage safety training and compliance with all safety procedures.
• Maintains records and prepares reports for the department
• Performs other duties as assigned or required.

Requirements

Education:

• High School diploma or GED
• Certified Crane Inspector preferred

Experience:

• 7+ years' experience working with heavy equipment; cranes preferred

Skills/Knowledge:

• Advanced knowledge in Mobile Cranes and their transport equipment including designs, uses, repair, and maintenance
• Advanced computer skills and knowledge of CMMS systems
• Advanced ability to build strategic working relationships
• Expert problem-solving skills and attention to details
• Expert time management and communication skills
• Must be able to pass a drug test, background check, and fit for duty test.

Language Skills:

Must be able to read and comprehend complex instructions, short correspondence and memos and the ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization

Physical Demands:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and talk; or hear; push and/or pull; reach; climb; bend and/or stoop. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts.

Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.

Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

Under general supervision, the Seal Repair Technician is responsible for all processes related to disassembly and assembly of rotating equipment. The Seal Repair Technician follows instruction from a Repair job packet and router to perform DCI (Dismantle Clean and Inspect) and gives a written description of the wear and condition of critical components seal.

This position completes all inspection forms taking pictures of all critical components and uses inspection equipment for proper documentation of the assembly. With assistance identifies, inspects and evaluates material returned, determines repair operations, performs simple shop operations, verify specifications, initiate work and purchase orders.

Receives John Crane parts and materials returned by customers and branch offices. Evaluates from a condition of material, checks current drawing revisions and general product knowledge whether material is repairable or non-repairable.

• Identifies and inspects material returned.
• Ensures all components are properly cleaned and free from foreign material per departmental procedures
• Performs the assembly of the seal once the repair has been released to the shop and all components have been replaced or reconditioned and marked ready for assembly.
• Under close supervision, repairs returned seals and seal parts.
• May perform parts structuring, checks cost structure, and determines price of repair, ensures assembly is structured correctly, and price repair.
• Determines necessary repair operations, ensures BOM (bill of materials) / drawings / repair parts match.
• Performs simple operations on drill press (single spindle), tool post grinder, bead blast polisher and lapping machine.
• Verifies part specifications with measuring instruments such as micrometer, vernier caliper, dial indicator and optical flats.
• May initiates purchase orders for new jobs if vendors are involved.
• Consults with Engineering or Sales departments as necessary.
• Maintains necessary records and small inventory of seal parts used for repair orders.
• Works from factory work orders, prints, rework orders and verbal instructions.
• Assists newer repair personnel as necessary.
• Sets up and troubleshoots lapping machines for repair maintenance.
• May perform direct contact with customers on service and/or phone, checks computer system for credit and address information, price repairs

Qualifications

• High School Diploma or equivalent.
• Experience in mechanical assembly positions
• Experience with mechanical seals is a plus

#Smiths

Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Network, and Neurodiversity.

Looking to build a career in operations and logistics? Join us in Columbus, Ohio as an Assistant Dispatcher, where you’ll receive hands-on training in all aspects of dispatch operations.

From coordinating equipment and scheduling crews to supporting day-to-day logistics, you’ll play an important role in keeping our operations running smoothly—while gaining the experience needed to grow into a Dispatcher role.

Duties and Responsibilities

• Draw bars assigning cranes, trucks, and employees to all jobs the day before to provide an accurate daily activity spreadsheet.
• Process all new hires and assist in maintaining the training database, and assist in badging.
• Evaluates, processes, and transmits information, instructions, and permits.
• Monitors weather activity and evaluates how to proceed based on weather-related regulations and policies
• Prepares daily dispatch reports and determines schedules.
• Coordinate with billing to ensure rates and job tickets are submitted accurately and timely.
• Works with the Compliance Specialist to ensure Maxim operates in accordance with DOT and other regulations.
• Assists in the creation of appropriate maps and direction charts to ensure compliance with applicable permit laws
• Assists in the dispatch of labor and equipment, and maintains communication with operators and drivers.
• Communicates with local unions in a timely manner to ensure customer orders are filled and satisfied.
• Checks that inspections have been completed and are correctly filed; refers any discrepancies and service issues to service.
• Performs weekly spot checks on rigging stock for cranes and warehouse stock.
• Checks to ensure all items needed in the JDS are ready for the operator to perform the job.
• Reviews ELD compliance for cranes assigned to that branch
• Performs other duties as assigned or required.

What are the perks?

We are proud to offer day one eligibility for medical, dental and vision plans. We also offer paid vacation, paid holidays, paid sick time, paid parental leave, and 401(k) plans with company match made every pay period. Maxim has other great offerings, including life insurance, AD&D, flex and health savings accounts, wellness programs, critical illness and accident plans, and short-term and long-term disability, plus employee discounts. Additionally, we provide opportunities to expand your skillset and knowledge base.

Why Maxim?

Our work impacts our local communities, helping transform where people live, work, and play. You'll be a part of some of the biggest, most high-profile construction sites across the country and have the opportunity to support our coast-to-coast team across 60 branches in the United States.

Minimum Requirements

Education:

• High School diploma or GED
• Associate or Technical degree preferred

Experience:

• 3+ years' prior experience as an equipment operator, driver, or in an administrative support role.
• Prior transportation and/or heavy equipment experience is preferred

Skills and Knowledge:

• Moderate level communication skills, must be able to read and comprehend simple instructions, short correspondence and memos and the ability to write simple correspondence. Also must be able to effectively present information in one-on-one and in small group situations to other employees
• Advanced level attention to detail
• Moderate level PC skills, including proficiency in MS applications, especially Word, Excel, and Powerpoint.
• Advanced ability to problem resolve and make sound decisions during high pressure situations
• Expert multitasker with ability to meet deadlines

Additional Requirements

• Will be required to step in for Lead Dispatcher as requested, directed or assigned

Language Skills:

Must be able to read and comprehend complex instructions, short correspondence and memos, and the ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization.

Physical Demands:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee may occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is in a typical office setting.

Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.

Job Category: Warehouse Management

Requisition Number: WAREH007548

Location: Irving, TX 75038, USA

Essential Job Functions

• Plans layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored
• Advises employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems
• Determines work procedures, prepares work schedules, and expedites workflow
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Maintains harmony among workers and resolves issues
• Advises and enforces safety regulations
• Other duties as assigned.

Other Skills & Abilities

• Quality Management, looks for ways to improve quality
• Leadership, exhibits confidence in self and others
• Planning/Organizing, uses time efficiently
• Dependability, follows instructions, responds to management direction
• Meets challenges with resourcefulness; generates suggestions for improving work

Physical Requirements

• Standing/Walking 75% of the time.
• Stand or sit for long periods of time.
• Reach with hands and arms and stoop, kneel, crouch and frequently required to climb or balance.
• Regularly lift and/or move 50 pounds with hand truck/pallet jack and occasionally lift and/or move 50 pounds by hand.

Education & Experience

• High school diploma or general education degree (GED) required.
• Three to four years relevant, job-related experience, education or combination thereof.
• Two to three years supervisory experience preferred.

Certifications and Licenses

• Professional certification may be required in some areas
• Forklift Certified

Why Should You Work for Crane?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
• Potential to earn a strong commission based on your sales ability

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.