Costrategix Jobs in Usa

Summary

The Senior Project Manager will act as a Senior Delivery Lead, and be responsible for owning end-to-end delivery outcomes for digital and data software solutions, ensuring delivery meets quality, timeline, budget, and client confidence objectives while acting as the delivery authority for assigned client accounts.

This role is for a delivery owner — someone who can lead complex digital and data software delivery, anticipate risk before it materializes, escalates with options, and manage client engagements.

This role blends project leadership with customer success management and internal process optimization.

The right candidate demonstrates the capacity to perform as a Delivery Lead, operating with ownership, sound judgment, and proactive decision-making, and is positioned to grow into broader delivery leadership responsibilities over time.

Key Responsibilities

Delivery Ownership

• Own end-to-end delivery outcomes for digital and data software engagements, with full accountability for budget, scope, schedule, quality, and client confidence.
• Apply disciplined project and delivery management practices to plan, execute, and control digital and data software engagements through successful release and adoption.
• Establish and maintain delivery planning artifacts aligned to PMI best practices—including project charters, integrated schedules, communication plans, resource plans, and risk/issue logs—using them as decision-making tools, not documentation exercises, to drive predictability and continuous improvement.
• Anticipate and actively manage delivery risk, including system dependencies, integrations, capacity and staffing constraints, and scope changes, making informed tradeoffs to protect delivery outcomes.
• Escalate proactively with clear recommendations and options, enabling timely decisions and minimizing downstream impact.
• Lead and coordinate multiple concurrent initiatives, accurately estimating effort, honoring commitments, negotiating priorities, and operating effectively in a fast-paced, dynamic environment.
• Ensure all delivery decisions reinforce long-term client trust, delivery integrity, and sustainable execution.
• Provide advisory guidance and practical solutions to clients that strengthen partnerships and position CoStrategix as a trusted delivery leader.

Client Partnership & Leadership

• Partner closely with Sales, Business Development, client-facing teams, and engineering to align delivery execution with customer objectives and long-term business outcomes.
• Build and maintain trusted relationships with client stakeholders, serving as a delivery partner who understands and advances their strategic goals.
• Drive client satisfaction and retention through proactive engagement, anticipatory issue management, and solution-oriented leadership.
• Collaborate with Sales and Business Development to identify and support account expansion opportunities, leveraging delivery excellence to grow CoStrategix’s services footprint.

Process & Delivery Excellence

• Continuously optimize delivery workflows across customers, client-facing teams, and backend engineering, to improve flow, predictability, and outcomes.
• Define and evolve delivery processes that balance exceptional customer experience with strong engineering and technology foundations.
• Build and sustain strong cross-functional relationships at all levels of the organization, fostering a collaborative, high-trust team environment.
• Proactively identify, implement, and institutionalize process and policy improvements as the organization scales, developing new capabilities and skills required to support continued growth and increasing complexity.

Qualifications

Required Qualifications

• 5+ years of experience owning end-to-end software delivery in a consulting or professional services environment.
• Demonstrated ownership of both digital and data software solutions, from planning through release and adoption.
• Proven ability to anticipate, assess, and manage delivery risk, making informed tradeoffs to protect outcomes.
• Strong, collaborative partnership with engineering and product teams, grounded in delivery execution.
• Experience managing schedule, scope, budget, and quality, with clear accountability for results.
• Track record of improving delivery outcomes, including predictability, quality, and client confidence.
• Strong client-facing presence, with experience engaging and influencing senior and executive stakeholders.
• History of successful delivery using Agile, Scrum, or hybrid methodologies in real-world consulting environments.
• Familiarity with modern software development lifecycles, including DevOps practices and cloud platforms.
• Proficiency with delivery and project management tools such as Jira, Confluence, and MS Project.
• Excellent communication, facilitation, and negotiation skills, with the ability to drive alignment and decisions.
• Strategic thinker able to operate effectively at both the macro level (account and delivery vision) and the micro level (execution details).

Preferred Qualifications

• Experience acting as a delivery owner across multiple projects or accounts
• Strong business and commercial awareness
• Experience influencing delivery beyond direct project ownership
• Experience working with cross-functional teams across multiple time zones
• Certifications (PMP, CSM, SAFe) valued but secondary to demonstrated ownership