Core Maintenance Jobs in Usa
5,763 positions found — Page 7
Vendor Manager (Recruiting Residential Property Maintenance Contractors - HVAC, Plumbing, Handyman, Electrical, Appliance Repair, etc.)
Are you looking to join one of Kansas City's fastest growing companies?
Lula’s mission is to make maintenance easy for residents and property managers nationwide. In just four years, we’ve expanded to 50+ markets, built a high-impact team of 100+, and earned recognition as a Proptech award winner and one of America’s fastest-growing companies. We’re a high-energy, customer-obsessed group ready to welcome new talent.
Accolades:
Ingram Business Magazine’s 2025 Fastest Growing Company in Kansas City
Ranked 373 Inc. 5000 Fastest Growing Private Companies in the United States
Proptech Breakthrough’s Work Order Management Solution of the Year
Lula Core Values:
- We are customer obsessed.
- We think differently.
- We hustle.
- We finish what we start.
- We care for one another.
Position
The Vendor Manager will be responsible for maintaining Lula's community of skilled trade vendors throughout the U.S. In this position candidates will be responsible for:
- Recruiting new vendors to join Lula's network
- Guide prospective vendors through Lula's onboarding and compliance process
- Manage ongoing relationships with vendors
- This role will require excellent client relationship and communication skills
What a typical day looks like:
- Contact maintenance contractors via phone (nationwide) to discuss Lula’s unique value proposition
- Use data on service provider accounts to distribute work to the most qualified pros and to identify opportunity areas within the markets you manage
- Educate service providers on how to engage with the consumers who are putting in service requests
- Effectively guide service providers through the vetting and onboarding process to become a Lula approved provider
- Maintain open lines of communication with providers including in-person, phone and e-mail correspondence
Lula has a positive collaborative environment. A few of our supportive benefits:
- A positive and inspiring team environment that offers support and camaraderie throughout your career.
- Professional growth and internal promotion opportunities due to continuous organizational growth.
- Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development.
- Lula provides equal employment opportunities (EEO) to all employees and applicants for employment.
To join our team, you’ll need:
- A positive, solutions focused attitude
- Excellent verbal and written communication skills
- Effective prioritization and time management skills
- Strong initiative to strive for continuous accuracy, quality, and timeliness of information
- Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
- Ability to work in a fast-paced, high-energy startup environment without being distracted
- Balance working independently while being part of a team
- Perform all essential job functions with or without reasonable accommodation
- 2 - 4 years of experience in sales, client relations, customer service or a related field
Job Type: Full-time
Pay: $62,000 - $67,000 per year + Commission
Supplemental pay:
- Bonus opportunity
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Base Salary + Variable Comp
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: Preferred in our Overland Park Kansas office, but open to remote
Check us out!
Location: Calvary Homes (Lancaster, PA) Pay range: $79,000–$84,000 annually
Current Opening:
- Full-time (EXEMPT)
- Participates in on-call
The Director of Facilities provides leadership and direction for all facilities operations at Calvary Homes, including maintenance, grounds, housekeeping, vehicle fleet, building systems, safety, capital improvements and unit turnovers. This position will be performed in accordance with TANDEM LIVING Core Values, Mission Statement, and regulations.
QUALIFICATIONS:
- High school diploma or equivalent required; Bachelor’s degree preferred.
- Must have a valid PA Driver’s License for the past two (2) consecutive years.
- Additional training in the maintenance field preferred.
- Five years of experience in Facilities Management, with three to five years of supervisory experience—preferably in a healthcare setting.
- Proficient computer skills required, including Microsoft Word, Office, and Excel.
RESPONSIBILITIES INCLUDE:
- Oversees all facility operations to ensure a safe, efficient, and well‑maintained building, including mechanical systems and overall infrastructure.
- Plans, budgets, and coordinates renovations, upgrades, and capital improvement projects.
- Manages key building systems such as door access controls, emergency call and personal call systems (pull stations, pendants), building automation systems, fire alarms, and related technologies.
- Ensures all resident rooms, common areas, and support spaces are clean, sanitary, and compliant with infection‑prevention standards.
- Oversees staff scheduling and 24/7 on‑call support, developing and managing schedules to ensure appropriate daily coverage.
BENEFITS:
At TANDEM LIVING we value the wellbeing of all of our team members and offer competitive wages and a comprehensive benefit package! Benefits may include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan with company match
- Tuition Reimbursement, Scholarship, and Advancement Programs
- Paid Time Off (PTO)
- Company-paid Life Insurance
- Access to our Wellness Center and Pool at no charge
EOE/M/F/D/V Employer
EdgeCore Digital Infrastructure serves the world’s largest cloud and internet companies with both ready-for-occupancy and build-to-suit data center campuses that are designed for density. Privately held and backed by committed equity to fund an aggregate amount of over USD $16.5 billion in development, EdgeCore enables hyperscale customer requirements by proactively investing in regions that provide the land and power necessary to support and scale AI and cloud technology. While working thoughtfully with the communities in which we do business, our data center campuses are built at scale to meet key performance specifications, safety metrics and sustainability objectives. EdgeCore has data center campuses in six North American markets with plans to expand into new regions in 2026 and beyond. For more information, please visit .
Career Opportunity
We are seeking a highly experienced and strategic Data Center Site Manager to oversee the operations of our mission-critical data center infrastructure. This role is ideal for a seasoned professional with deep expertise in facility management, electrical and mechanical systems, and operational excellence in high-availability environments.
You will be the onsite EdgeCore leader for everyone, everything and responsible for all outcomes in the data center. You are eager to be entrusted with a team as a people-first leader, and you gladly take on the charge of helping guide people in their careers.
- Lead and oversee all data center operations, ensuring 24/7 uptime and optimal performance.
- Serve as the senior authority on-site, providing leadership, escalation management, and decision-making support.
- Manage and mentor a team of technicians and engineers across multiple shifts.
- Manage all site financials, serving as a responsible corporate steward through effective Opex and Capex budgeting forecasting, and financial control.
- Oversee preventive and corrective maintenance of critical systems including HVAC, UPS, generators, fire suppression, and electrical distribution.
- Develop and enforce operational procedures, safety protocols, and compliance standards (e.g., ISO, Uptime Institute, OSHA).
- Monitor and report on facility performance metrics, energy usage, and risk assessments.
- Manage vendor relationships, contracts, and service level agreements to drive safe, high-quality execution of contracted scopes of work.
- Lead incident response and root cause analysis for facility-related events.
- Embrace ownership of EdgeCore’s operations playbook, evangelizing the strategy and encouraging others to adhere to it while providing input and feedback to improve standards. We seek creative trailblazers to help shape and optimize the program as it continues to evolve.
- Collaborate with IT, Security, and Construction teams to support infrastructure upgrades and capacity planning.
- Lead utilization of the CMMS (Computerized Maintenance Management System) to track, document and report work as prescribed and ensure the accuracy of the data in the system.
- Ensure thorough management of assets, spare parts, and critical tools through provided systems such as CMMS.
- Coordinate with the Client and the Technical Account Management team to support Client IT deployments and decommissioning with power and cooling tasks.
- Oversee and approve the use of formal procedures in all data center operations, ensuring rigorous adherence in critical activities. Serve as the lead advocate, promoting procedural excellence across the team.
- Guide, train, and supervise operators in managing contractor relationships, ensuring effective supervision and communication.
- Lead your team in executing a condition-based maintenance program.
- Frequently be on call outside of normal working hours.
- Perform additional duties as assigned; job responsibilities and roles may evolve over time.
- Taking on other duties assigned by EdgeCore. Job duties, roles, and responsibilities are subject to change over time.
- Security is a shared responsibility. All employees are required to comply with company security policies and procedures and to help protect company information, systems, and assets in the course of their daily work.
Your Experience and Qualifications
- 8+ years of experience in data center facility management or critical infrastructure operations.
- Strong knowledge of electrical, mechanical, and HVAC systems in a high-availability environment.
- Proven leadership experience managing cross-functional teams.
- Familiarity with building management systems (BMS), CMMS platforms, and DCIM tools.
- Certifications such as PMP, BOMA, Uptime Institute, or similar are a plus.
- Knowledge of NFPA70E, forklift, OSHA10, and/or First Aid/CPR certifications are preferred.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work under pressure and respond to emergencies with calm and precision.
- Experience working with and operating hand tools and machinery.
- Thrive in a fast-paced, ever-changing work environment where adapting to unexpected situations is rewarding.
What We Offer
- Full-time salaried, exempt role, including a performance-based annual bonus and equity compensation.
- Base salary pay range is $190,000 - $220,000, depending on experience.
- Medical, dental, and vision insurance: Includes a $0-premium medical plan option (employee-only enrollment level).
- Flexible Spending Accounts & Health Spending Account: Health & Dependent Care FSA, Limited-Purpose FSA, and an HSA with a company contribution.
- Paid time off: 120 hours of annual paid time off, 11 paid holidays, 56 hours of sick time, and 8 hours of volunteer time annually.
- Retirement savings: 401(k) retirement savings plan with a company contribution
- Life and disability insurance: Company-paid life and disability insurance
- Parental leave: Paid parental leave for eligible new parents, available after meeting service requirements.
- Employee assistance program (EAP): Confidential support services for employees and their families, including counseling, financial guidance, and legal resources.
- Educational assistance: Company-sponsored educational reimbursement for approved courses and certifications.
- Employee support & discounts: Access to company-sponsored discount programs and employee well-being resources.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Chesapeake, VA. Relocation assistance is not available for this position.
What you'll do:
Inspect and review quality of claim files and provide feedback to employees as appropriate.
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively find opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
Create conditions for success removes obstacles, lead and champion change.
Achieve optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handle issues and make appropriate decisions based on the policy.
Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.
Hire, develop, and coach claims employees for results delivery.
Consistently coach employees on claims handling and find opportunities to improve overall process and engagement
Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and/or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months-time in role.
What sets you apart:
3+ years of recent Claims Manager or Supervisor experience
Experience handling physical damage claims
Strong experience coaching and developing claims adjusters to meet organizational and development goals
Master’s Degree and/or CPCU designation
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $103,450-$197,730.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position.
What you'll do:
Inspect and review quality of claim files and provide feedback to employees as appropriate.
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
Build conditions for success removes obstacles, leads and champions change.
Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handle escalations and make appropriate decisions based on the policy.
Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.
Hire, develop, and coach claims employees for results delivery.
Consistently coach employees on claims handling and find opportunities to improve overall process and engagement
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and/or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
What sets you apart:
- Current experience as a Claims Manager or Supervisor.
- 2+ years handling complex non-Injury auto coverage and liability decisioning.
- 2+ years physical damage and/or auto injury claims experience.
- 2+ years of experience handling total loss claims.
- Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals.
- US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $103,450- $197,730.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary: Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS.
Responsibilities: 1.
Investigates problems with equipment, test results, specimens, and/or workflow.
2.
May participate on teams or perform special projects/assignments.
3.
May perform teaching of Clinical Laboratory Science students and Pathology residents and training of new employees.
May serve as a technical resource.
4.
Performs quality control and equipment maintenance in the appropriate laboratory.
5.
Performs routine and less standardized test procedures which includes special chemical, microscopic and bacteriologic laboratory tests.
Observes tests and reactions and provides data.
6.
Prepares specimens and reagents, solutions, heat, or filters as required.
7.
Reports results to healthcare providers.
Consults/confers with health care providers regarding test results.
8.
Reviews test results to ensure accuracy of report and timely correction of errors.
Other Information Other information: Education Requirements: ● Requires Bachelor's of Science degree.
Must meet eligibility requirements upon hire to sit for MT exam within 12 months of hire.
Licensure/Certification Requirements: ● Must obtain certification within one year of becoming exam eligible.
Professional Experience Requirements: ● No prior experience required.
Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: Johnston Health Organization Unit: Core Lab
- CL Work Type: Per Diem Standard Hours Per Week: 4.00 Salary Range: $26.59
- $38.23 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Variable Location of Job: US:NC:Clayton Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System.
This is not a State employed position.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.
All interested applicants are invited to apply for career opportunities.
Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position.
What you'll do:
Inspect and review quality of claim files and provide feedback to employees as appropriate.
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
Build conditions for success removes obstacles, leads and champions change.
Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handle escalations and make appropriate decisions based on the policy.
Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.
Hire, develop, and coach claims employees for results delivery.
Consistently coach employees on claims handling and find opportunities to improve overall process and engagement
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and/or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
What sets you apart:
- Current experience as a Claims Manager or Supervisor.
- 2+ years handling complex non-Injury auto coverage and liability decisioning.
- 2+ years physical damage and/or auto injury claims experience.
- 2+ years of experience handling total loss claims.
- Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals.
- US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $103,450- $197,730.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Chesapeake, VA. Relocation assistance is not available for this position.
What you'll do:
Inspect and review quality of claim files and provide feedback to employees as appropriate.
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively find opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
Create conditions for success removes obstacles, lead and champion change.
Achieve optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handle issues and make appropriate decisions based on the policy.
Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.
Hire, develop, and coach claims employees for results delivery.
Consistently coach employees on claims handling and find opportunities to improve overall process and engagement
Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and/or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months-time in role.
What sets you apart:
3+ years of recent Claims Manager or Supervisor experience
Experience handling physical damage claims
Strong experience coaching and developing claims adjusters to meet organizational and development goals
Master’s Degree and/or CPCU designation
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $103,450-$197,730.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Chesapeake, VA. Relocation assistance is not available for this position.
What you'll do:
Inspect and review quality of claim files and provide feedback to employees as appropriate.
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively find opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
Create conditions for success removes obstacles, lead and champion change.
Achieve optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handle issues and make appropriate decisions based on the policy.
Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.
Hire, develop, and coach claims employees for results delivery.
Consistently coach employees on claims handling and find opportunities to improve overall process and engagement
Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and/or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months-time in role.
What sets you apart:
3+ years of recent Claims Manager or Supervisor experience
Experience handling physical damage claims
Strong experience coaching and developing claims adjusters to meet organizational and development goals
Master’s Degree and/or CPCU designation
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $103,450-$197,730.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position.
What you'll do:
Inspect and review quality of claim files and provide feedback to employees as appropriate.
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
Build conditions for success removes obstacles, leads and champions change.
Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handle escalations and make appropriate decisions based on the policy.
Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.
Hire, develop, and coach claims employees for results delivery.
Consistently coach employees on claims handling and find opportunities to improve overall process and engagement
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and/or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
What sets you apart:
- Current experience as a Claims Manager or Supervisor.
- 2+ years handling complex non-Injury auto coverage and liability decisioning.
- 2+ years physical damage and/or auto injury claims experience.
- 2+ years of experience handling total loss claims.
- Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals.
- US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $103,450- $197,730.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.