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Description
What We're Looking For:We're looking for driven Spring graduates who are excited to kick-start their careers in SaaS sales with Meltwater starting June 1.
As a Sales Consultant, your pivotal role lies in securing new business within our small to medium market segment. You will develop a deep understanding of Meltwater's value proposition and navigate through all phases of the sales cycle.
At Meltwater, it's not just about your position-it's an invitation to explore personal and professional growth opportunities. Immerse yourself in an environment that fosters skill development, encourages mentorship, and champions inclusive leadership. Collaborate closely with experienced professionals and inspirational leaders who are dedicated to supporting you every step of the way.
Join our community, and you'll find a culture that celebrates your uniqueness and empowers you to unlock your full potential. Let's embark on this collective journey and redefine how we approach driving new business at Meltwater!
What You'll Do:
Embrace the role of a 360 seller within the dynamic SMB landscape, proactively identifying and targeting potential new Meltwater customers
Meet or exceed quarterly sales quotas by effectively identifying and targeting potential new Meltwater customers.
Utilize thorough discovery processes to qualify leads and prioritize efforts towards high-value opportunities.
Consistently deliver engaging demonstrations and persuasive sales presentations, to captivate audiences and convert leads into customers.
Proactively manage contract negotiations to secure agreements that meet both customer requirements and company objectives.
Collaborate closely with internal teams such as Customer Success and Sales Operations to guarantee a seamless process for our clients.
Regularly assess progress towards quarterly goals and adjust strategies as needed to maintain momentum and achieve targets.
A Bachelor's degree or upcoming graduation is preferred, enabling you to apply your academic foundation in a professional setting
Interest in building a career in B2B and SaaS sales; prior sales, internship, or customer-facing experience is a plus but not required
Strong communication skills with the ability to clearly articulate value propositions and engage prospective customers
Results-driven mindset with motivation to meet and exceed performance goals
Proactive approach to outreach, prospecting, and lead generation
Strong organizational skills, with the ability to manage multiple priorities and navigate the customer buying process
Coachable attitude with a willingness to learn, receive feedback, and continuously improve
Collaborative mindset and ability to work effectively with cross-functional teams
Excellent written and verbal communication skills in English
Willingness to embrace our hybrid work schedule, requiring in-office presence 3 days per week
Ability to legally work in the country of hire is required for this position
What We Offer:
Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Base Salary of $41,000 -$54,000 USD per year + monthly commissions subject to the terms of the applicable commission plan.
Total compensation range for this position: $67,500 - $90,000 USD per year. Earnings are dependent on individual sales performance.
Start Date : June 1st, 2026
Our Story:
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Location: New York 10166 (100% Onsite) - 8am -5pm (CST)
Duration: 4 months - possible extension & Potential to convert to FTE
Overview of Work Environment/Client Nuances:
Fast paced environment, communication is very important as there will be C-Suite execs on-site
Team Overview:
Will be working as part of team, some in-person, some virtually
Resource's typical working day:
General desk top support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Licenses/Certifications:
Any applicable licenses or certifications are preferred
Must Have Skills:
o Good technical skills
o Excellent customer service
Nice to have skills:
* Banking or law firm support work,
* Experience with Apple iOS
* Adobe Acrobat
Years of Experience: 5+ years
Education
* Bachelor's degree preferred, if no degree, they will need 5 years extra experience
Software skills:
* MS Intune, Ticketing Systems, MS Office Suite
Interview Process:
* 1st round technical interview - phone
* 2nd round culture interview with HM - MS Teams
* 3rd round with office leadership - onsite
About the Role:
As a Field Support Analyst, you will provide research and analysis support to the Digital & Technology department.
This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.
What You'll Do:
*Edit content for the documentation of software applications and hardware environments.
*Create photographs, drawings, sketches, diagrams, and charts to illustrate the material.
*Conduct research and interviews with technical and business personnel.
*Provide ad-hoc technical assistance to managers and other members of the application development team.
*Support changes or enhancements to templates and other documentation standards.
*Have some knowledge of standard principles with limited practical experience in applying them.
*Lead by example and model behaviors that are consistent with client's values.
*Impact the quality of own work.
*Work within standardized procedures and practices to achieve objectives and meet deadlines.
*Exchange straightforward information, asks questions, and check for understanding.
What You'll Need:
*Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
*Ability to use existing procedures to solve standard problems.
*Experience with analyzing information and standard practices to make judgments.
*In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
*Organizational skills with a strong inquisitive mindset.
*Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
Location: Columbia, SC (Hybrid, Onsite Tuesday, Wednesday, Thursday. Remote Monday and Friday)
Duration: 6 Months
Standard work hours - 8am-5pm
Interviews: In person, if local.
About the role:
- The candidate will be working with project teams to enhance or build UI interface applications for client's business.
- The expectation is that they seek to understand the business needs along with IS development goals for the future.
- The candidate will be heavily involved in customer interaction for feedback on the applications being built as well as collaborating with the development teams.
- The ability to ask clarifying questions, provide recommended approaches and leverage experience is expected.
- The candidate will also need to demonstrate the ability to integrate the look and feel between two applications that are tightly coupled but separate
Team Name: Commercial Systems Claims and Membershp
Commercial Systems has an initiative to create a modern UI experience for our business users. This hire will be critical to designing and potentially developing the front end experience and workflow for the users
About the Team/Projects/Candidates:
- The candidate will be a critical part of the Usability Design of two major UI applications for Commercial Systems. One is constructed and is being enhanced, the other is being initially built.
- The goal is to design a seamless and consistent user experience between the two applications.
- The teams working on these apps are highly collaborative and are striving to achieve a common goal of creating a power user experience for our business partners.
- Note that if the candidate has development experience, these skills may be utilized as well.
Required Technologies: Solid experience of Figma UI design tool, understanding of JavaScript-based applications
Nice to Have: JavaScript development experience, Nodes.js and Vue.js development. This is a bonus if the candidate has these capabilities
Required Education: Bachelor's Degree in Human-Computer Interaction, Human Factors, Behavioral Research, Computer Science, Information Technology or other job related degree or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Human-Computer Interaction, Human Factors, Behavioral Research, Computer Science, Information Technology or other job related degree.
Required Work Experience: 2 years user interface design experience.
Duration: 6 months with potential for extension/conversion
Location: 100% Remote
ServiceNow ITSM Pro and ITOM Technical Solution Architect
We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.
Credentials: Required
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM
Nice to have:
* ITIL Foundation Certificate in IT Service Management
* ITIL Intermediate Certificate in Service Design
* ITIL Intermediate Certificate in Service Transition
Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5+ years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Key Responsibilities:
1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform
2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions
3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills
4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro
5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM
6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills
7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration
8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions
Hands-on Experience:
* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform
* Experience with ServiceNow configuration and customization
* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)
* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* Experience with IT architecture and design principles
* Experience with scripting languages (JavaScript, etc.)
* Experience with data modeling and database design
Technical Expertise:
* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)
* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)
* ITSM and ITOM processes and best practices (ITIL, etc.)
* ServiceNow configuration and customization
* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* IT architecture and design principles
* Scripting languages (JavaScript, etc.)
* Data modeling and database design
Leadership and Collaboration:
* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions
* Collaborate with cross-functional teams to resolve technical issues and implement solutions
* Provide technical guidance and mentorship to junior architects and implementation team members
* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
Duration: 1 year Assignment
Location: Open to candidates in cities (Chicago, IL, All Client CA location and Branchburg, NJ). Onsite preferred.
What are the top 3-5 skills, experience or education required for this position:
* Background in robotics/sales/applications engineering with hands-on experience across leading platforms (e.g., KUKA, FANUC, ABB, UR, MiR, Otto).
* Proven track record deploying robotics in manufacturing, logistics, or laboratory processes-translating operational needs into automated solutions.
* Experience in regulated industries (Pharma/biotech/medical devices) with familiarity with GMP, ISO, FDA requirements and validation (IQ/OQ/PQ).
* Competence in project documentation, risk assessments, and compliance documentation.
* Strong communication and stakeholder management across technical and non-technical teams; adaptable in multicultural, multidisciplinary environments.
Roles and Responsibilities
Primary Responsibilities:
* Support the execution of robotics projects at multiple US sites including Puerto Rico, contributing to planning, implementation, and delivery.
* Collaborate with cross-functional site teams to clearly define project scope, objectives, and deliverables that align with both business and technical needs.
* Build and maintain strong relationships with site teams, stakeholders, and vendors to anticipate challenges, resolve roadblocks, and ensure successful project outcomes across a range of environments-including highly regulated sectors like Pharma, biotech, or similar.
* Articulate the value proposition and expected benefits of robotics projects, incorporating productivity, efficiency, safety, and (where relevant) compliance considerations.
* Manage vendor and third-party relationships covering selection, procurement, and ongoing evaluation of products and services, while ensuring vendors can meet specific requirements of regulated industries if applicable.
* Provide hands-on technical leadership to fill capability gaps within project teams, from requirement gathering to solution delivery and troubleshooting.
* Identify and assess opportunities for future robotics projects, leveraging best practices from both industrial and regulated environments to build a long-term project pipeline (e.g., 2027 and beyond).
* Regularly gather input and feedback from each site to guide the organization's robotics and automation strategy, addressing both operational value and compliance readiness where necessary.
* Lead and oversee small-scale proof-of-concept (PoC) projects, including piloting new technologies and approaches in various settings such as manufacturing, logistics, or laboratory environments.
* Travel as needed within the US with an ability to adapt to diverse regulatory requirements and operational cultures.
Preferred Experience and Skills:
* Background in robotics engineering, sales engineering, applications engineering, or similar functions, ideally with experience across leading robotics platforms (e.g., Kuka, FANUC, ABB, UR, MiR, Otto, etc.).
* Proven track record of deploying robotics in manufacturing, logistics, or laboratory processes-converting operational needs into effective automated solutions.
* Experience working in regulated industries (such as Pharma, biotechnology, or medical devices) is an advantage, particularly familiarity with Good Manufacturing Practice (GMP), ISO, or FDA requirements, and validation processes (IQ/OQ/PQ).
* Competence in handling project documentation, risk assessments, and compliance documentation when required.
* Strong communication and stakeholder management skills, with the ability to work across technical and non-technical teams worldwide.
* Adaptive and open mindset, comfortable working in multicultural and multidisciplinary teams, and in both regulated and unregulated environments. .
Location: Remote
Duration: 4-month, possible extension
Hours: M-F 8am - 5pm EST or CST preferred
Why is this role open? (Coverage, looking for perm, etc.) - To complete an ongoing project
Potential to convert to FTE, If so, what rate:
Possible if headcount is available
Overview of Work Environment/Client Nuances:
Potentially some interaction with the client so they will need to have excellent communication skills
Team Overview:
will work closely with H.M and team of data analysts
Resource's typical working day:
- Data management
- May do some vendor management
- Some data presentation
- Some process improvement
- Data mining to assist operations around lab equipment maintenance
- Some vendor management
About the Role:
- As a Client Data Analyst, you will perform basic analysis to ensure that recommendations and business conclusions are backed by thorough data research and findings.
- This job is part of the Data Science & Analytics job function. They are responsible for reviewing data that supports improving effectiveness and predicting outcomes to develop business intelligence.
What You'll Do:
- Coordinate data aggregation and curate reports using existing business intelligence and reporting applications.
- Perform ad-hoc, strategic review of structured and unstructured data, reflecting global real estate markets and the operations of real estate assets.
- Assist with developing data structures and pipelines to organize, collect, cleanse, and standardize information to generate insights.
- Define basic data requirements and gather information using judgment and statistical tests.
- Use programming and evaluation tools, including open-source programs to plan models and extract insights.
- Apply modeling and optimization methods to improve business performance.
- Develop ad-hoc reporting based on the review of existing data sources.
- Exhibit rigor, judgment, and ability to present a detailed 'data story' to a business line.
- Confirm the quality and integrity of existing data sources.
- Collaborate with the agile development team to provide recommendations and communications on enhancing existing or new processes and programs.
- Have some knowledge of standard principles with limited practical experience in applying them.
- Lead by example and model behaviors that are consistent with Client RISE values.
- Impact the quality of own work.
- Work within standardized procedures and practices to achieve objectives and meet deadlines.
- Exchange straightforward information, ask questions, and check for understanding.
What You'll Need:
- Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. MCSE and CNE Certification preferred.
- Ability to use existing procedures to solve standard problems.
- Experience with analyzing information and standard practices to make judgments.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with a strong inquisitive mindset.
Licenses/Certifications: n/a
Must Have Skills:
- Extreme attention to detail
- Great with time management and has a sense of urgency to complete tasks
- Excellent communication skills
- Will need to be able to "tell the story of the data"
Nice to have skills:
- Experience with pharmaceutical equipment management is a huge plus
- Vantage experience
Years of Experience:
- 4-7 years
Education
Bachelor's degree highly preferred, will accept experience in lieu of.
Software skills:
- Excel
- Microsoft Office suit
- Vantage
- Smart sheets
Interview Process:
1 round, virtual (Teams) with H.M.
Location: Falmouth, Maine/Mount Laurel, NJ, NYC
Duration: 6 months (with possibility to extend/convert)
Job Description-Content Designer
* As a Content Designer, you are a key member of the Human-Centered Design Practice. You're a great storyteller who is at ease presenting and discussing your work with clients and stakeholders. You challenge old ways of thinking and put the customer at the center of everything you do. Design thinking and User-Centered Design methodologies are second nature to you. You are fluent in today's digital trends, particularly mobile. If this sounds like you, we want to hear from you.
Job requirements (skills / technical experience):
* Collaborate closely with designers to craft seamless digital customer experiences
* Write clear, accurate and compelling user interface copy
* Collaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategy
* Make recommendations on user requirements for projects and contributes to project scoping and planning
* Obtain competitive experience evaluations and customer data and establishes benchmarks for content
* Contribute to content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
* Present content concepts in collaboration with designers
* Write and design in accordance with design system
* Contribute to the development of the team's culture and quality standards
* Manage and administer design projects
* Coordinate copy translation
Required:
* Degree in a writing or design related discipline
* 5-7 years of experience, with a minimum of 2 years in product design or creation of digital experiences
* Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing
* Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus
* Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience
* A passion for great experience design
* Proficiency in adapting processes to meet project needs
* Willingness to collaborate
* Self-motivated, flexible, organized, and accountable
* Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)
* Strong portfolio demonstrating a range of UX writing abilities
* Seasoned writer
* Familiarity with Figma/Figjam and Confluence/Jira
Must-have hard skills:
1. UX Experience
2. Content strategy
3. Jira/ confluence
4.SharePoint
5. Figma
7. Some Familiarity with current leading AI tools (e.g. Copilot)
8. experience conducting legal, control amber stance governance
9. Strong communication skills
NICE-TO-HAVE
1.) Banking Experience is a plus
2.) Knowledge of online marketing, advertising and other interactive experiences
Preferred/Ideal Candidate Background: UX writing in an agile framework, has worked in a cooperate environment, user experience orientated.
About The Company
Named for the figures and landmarks that have helped make Milwaukee what it is today, our boots are a handcrafted no to our city's wealth of industry and work ethic. Milwaukee Boot Company produces handcrafted, genuine leather footwear and accessories in our family owned and operated factories. We are vertically integrated and own the entire production process from tanning our own leather to handcrafting the upper to making the outsole. This allows us to ensure only the highest quality employment practices and production standards. We're so confident in the quality that we back our products with a Quality Guarantee.
About the Role
Milwaukee Boot Company is seeking a few part-time Retail Sales Associates to work in our retail store located in downtown Milwaukee, Wisconsin. In this role, the retail sales associates will navigate customers through the shopping process, from initial greeting to final purchase. Providing insights and support, the sales associates will help strengthen our relationships and convert new visitors into loyal customers. The ideal candidate for this role will have a knack for connecting with customers and resolving their concerns. The retail sales associate should be passionate about people and eager to develop new customer-service skills.
Objectives
- Deliver exceptional service to customers that results in repeat visits and long-term brand loyalty
- Collaborate with coworkers to achieve store sales goals through suggestive selling and special promotions
- Inform patrons about product features and benefits, offering opinions and recommendations when appropriate
- Maintain an inviting shopping environment and welcoming atmosphere
- Represent the company with professionalism and enthusiasm
- Treat all customers with respect and kindness
Responsibilities
- Greet customers as they enter the store
- Answer customer questions and assist with fitting and other requests
- Execute purchases and returns through the POS system while checking for accuracy
- Restock and organize merchandise on the sales floor
- Resolve customer complaints and issues in a timely and professional manner
- Answer customer phone calls or emails regarding product questions, order inquiries, etc.
- Update POS or ERP and other software platforms with needed order changes, returns, etc.
- Adhoc/Other tasks as needed
Required Skills and Qualifications
- Excellent verbal communication skills
- Exceptional written communication skills
- Friendly, professional demeanor
- Ability to work effectively in a fast-paced environment
Preferred Skills and Qualifications
- Experience in retail sales or customer service
- Familiarity with point-of-sale (POS) systems
- Experience working in a team-oriented environment
- Ability to lift up to 50 pounds and stand for extended periods
Additional Information
- Flexible schedule based on your availability, but will average 16-20 hours per week
- Generous Employee Discount
- Downtown Parking Provided
- Opportunity for advancement to full-time and/or to a corporate role
Employment Type
- Part-time
- Retail
ABOUT THE COMPANY:
True Religion is an urban casual lifestyle brand focused on high-quality denim, activewear, accessories, and more—for men, women, and kids. Founded in 2002, we shook up the Los Angeles denim scene by re-engineering the classic five-pocket jean with our signature Super T Stitch and iconic horseshoe detailing—now synonymous with bold, unapologetic style and the True Religion legacy. Driven by a relentless commitment to craftsmanship, we design with one goal in mind: to stand out from the crowd. We don’t just create denim—we give it attitude, authenticity, and individuality.
THE PURPOSE:
Under the direction of the Director of Digital Applications, the Sr. Business Analyst is responsible for gathering requirements, identifying problems and opportunities, and building robust business and technical documentation. This role serves as a key liaison between business and technology teams, ensuring seamless communication and alignment on project objectives. The ideal candidate will play a key role in translating business needs into actionable technical solutions and contribute to True Religion's continued growth by driving efficiency and innovation in our digital ecosystem.
THE ROLE (what you are accountable for):
- Engage with key stakeholders to perform requirements gathering, convert critical business requirements into actionable items, and document the details within Confluence and JIRA
- Communicate effectively with the project and development teams to outline stakeholder expectations in a clear and timely manner
- Own business requirements and design sign-off processes, partnering with stakeholders to ensure details captured align with expectations prior to sign-off
- Proactively manage changes in project scope, recognize potential risks, and establish contingency plans to mitigate impacts
- Identify opportunities to introduce improvements to existing processes that would support overall business growth and operational efficiency
- Define and create epics, spikes, stories, and other artifacts to support development goals in partnership with project managers, product owners, and other stakeholders
- Create robust and clear business and technical documentation for future reference and knowledge management
- Apply configuration changes within the SFCC environment to support development tasks and proof of concept discussions
- Partner with QA analysts to run testing cycles and ensure high-quality deliverables
- Coordinate with the tech team to set up environments to facilitate major project deliveries and iterative testing efforts
YOU ARE:
You bring a strong combination of e-commerce expertise and technical acumen with exceptional communication skills. You have strong ecommerce and mobile app knowledge and are able to work independently or collaborate with cross-functional partners at various levels throughout the organization. You possess excellent communication skills (written and verbal) and can effectively communicate across all levels---users, management, vendors, and both business and technical stakeholders. You have the ability to investigate and analyze information to draw conclusions and demonstrate a good understanding of SDLC and Agile ceremonies. You are comfortable operating in a fast-paced environment, take ownership of your work, and approach challenges with both rigor and creativity.
REQUIRED MINIMUM EXPERIENCE:
- Bachelor's degree in information systems (or equivalent) required
- 5+ years of experience in various ecommerce platforms such as Demandware/Salesforce Commerce Cloud, Hybris, Magento, Shopify, or similar
- 5+ years of experience in prioritizing, planning, delivering, and supporting ecommerce applications, interfaces, vendor-based applications, and systems upgrades
- 5+ years of documentation experience with business requirements, functional specifications, and related technical documentation
- 3+ years of experience with JIRA or similar ticketing systems
- Strong communication and collaboration skills
- Ability to manage priorities in a deadline-driven environment
PREFERRED EXPERIENCE:
- Prior experience working within or supporting ecommerce websites using Demandware/Salesforce Commerce Cloud
- Prior experience delivering mobile apps
- Prior experience with Agile methodologies
- Prior experience with managing marketplaces such as eBay and Amazon
- Knowledge or prior experience with the Atlassian suite and Figma
- Working knowledge of Microsoft Project or any other project management tools
- Prior experience driving and leading SIT and UAT
ADDITIONAL ROLE INFORMATION:
- Compensation: The anticipated base salary range for this role is $90,000 – $120,000. This is a full-time, exempt position. This range represents the low and high end of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity.
- Perks: We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, a 401(k) with employer match, merchandise discounts, commuter benefits, wellness & employee assistance programs, and more.
- Work Model: This role is based in El Segundo, CA and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs.
- Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.
True Religion is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Employment decisions are based on qualifications, merit, and business needs.
Applicable law requires employers to provide reasonable accommodation during the recruitment process. Please let us know if you require accommodation, and we will make appropriate arrangements.
In connection with your application and candidacy, True Religion may collect personal information such as your name, contact information, education history, and professional or employment background, as permitted by applicable law. Certain additional information (such as identification or payroll-related information) may be collected after an offer of employment is made or as required for onboarding, employment eligibility verification, or benefits administration. For more information about how we collect, use, and protect personal information, please review our Privacy Policy at California residents may review additional disclosures at
Company Overview:
Fire-Dex is a family-owned, global manufacturer of head-to-toe personal protective equipment (PPE) for first responders and an Independent Service Provider (ISP) of PPE care and maintenance. Our mission is simple: to serve those who serve. We live by our values—Fun, Integrity, Respect, and Excellence (FIRE)—and take pride in being recognized as a multi award-winning organization, including Top Workplace by NorthCoast 99 and Weatherhead 100.
Role Summary
We are seeking an IT Web Developer to help support and enhance our custom web applications. This role is ideal for a developer who has a solid foundation in modern web development and is looking to grow their skills while working on real-world business systems.
The developer will work with tools such as React & JavaScript for frontend development. PHP backend using an MVC framework, and a MySQL database, all hosted in a Linux-based VPS environment. This role will collaborate closely with experienced IT team members, business stakeholders, and third-party developers contributing to new features, improvements, and ongoing application support. This will be a hybrid role located at our headquarters in Medina, OH.
Key Responsibilities
Application Development & Support
- Assist in maintaining and enhancing custom web applications
- Implement new features, UI improvements, and administrative tools under guidance from senior IT staff
- Troubleshoot and resolve application issues across frontend, backend, and database layers
- Learn and follow established coding standards and best practices
Backend & Database Contributions
- Write and maintain database queries and assist with schema updates
- Support backend development, including APIs and admin functionality
- Help ensure data accuracy, performance, and reliability
Required Skills & Experience
Experience and Education
- 1–3 years of experience supporting or building web applications
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or IT is preferred
- Equivalent experience accepted (Associate’s degree, bootcamp, or self-taught) with demonstrable project work and ability to work in an existing codebase
Technical Foundation
- Working knowledge of JavaScript and React (components, hooks, API integration)
- Experience with PHP in a web application context
- Intermediate experience with relational database management systems, such as MySQL, Microsoft SQL Server, etc.
- Familiarity with Git and collaborative development workflows
General Competencies
- Ability to debug issues across frontend, backend, and database layer
- Willingness to learn existing systems and improve them incrementally
- Comfort working with established codebases
- Ability to cooperate effectively across teams while demonstrating strong self-accountability and leadership
- Ability to understand and interpret technical specifications to business stakeholders
- Strong attention to detail and eagerness to grow technical skills
Preferred / Nice-to-Have Skills
- Exposure to PHP frameworks (e.g. Laravel, Symfony, or similar)
- Experience with Microsoft Power Platform
- Basic familiarity with Linux environments
- Familiarity with NoSQL Databases, such as MongoDB
- Hands-on experience developing and deploying solutions in Azure and/or AWS cloud environments
- Production experience with large codes bases
- History of maintenance with business-critical systems
- Performance optimization skills (application and database-level) with large data applications
More Benefits Include:
- Competitive salary
- Employee Assistance Program
- Health, dental, and vision insurance
- Paid time off and parental leave
- 401(k) with matching, life insurance, EAP, discount programs and other perks
- Fulfillment about your work and this industry because it is impactful
More About Us:
- Our values include fun, integrity, respect, and excellence = FIRE!
- Our dedicated team of associates have helped pave the path of innovation for new products and services that are focused on the health and safety of first responders
- Temperature-controlled production floor with nice break rooms, fresh food market, and outdoor patios
- 40+ years in business
- Multi award-winning organization – including multiple repeat recognition as a Top Workplace by NorthCoast 99 eight times over, Family Business Achievement Awards, Smart Culture Awards, Cascade Business Growth Awards and Weatherhead 100!
Be part of making the highest quality personal protective equipment in the USA and keeping first responders safe!
Learn more about our culture and team!
- Find purposeful work making firefighter PPE: your work passion with the Fire-Dex family: It's Made: Turnout Gear: Opportunity Employer (EOE)
Fire- Dex is an equal opportunity employer to all, regardless of age (40 and over), ancestry, color, disability (physical and mental, including HIV and AIDS), genetic information, gender identity and expression, marital status, medical condition, military or veteran status, national origin, race (includes traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (includes religious dress and grooming practices), sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, or any other basis protected by law. We are committed to a diverse and inclusive workforce and actively seek to ensure that our hiring and employment practices reflect this commitment.
Interview Process & Consent
Fire‑Dex may use AI‑assisted tools to record and transcribe interviews for evaluation purposes, with candidate notice and consent. These tools support, but do not replace, human decision‑making. Interview data is handled in accordance with applicable privacy laws, including CCPA and GDPR.
Please note: We are only considering direct applicants for this position. Third‑party agencies will not be considered.