Conversion Rate Specialist Jobs in Usa

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

What We Offer:

• Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
• Incentive Opportunities
• Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
• Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
• Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.

What We Value \"WE CARE\":

• Win as a team and are dedicated to ensuring and applauding each other's success.
• Encourage creativity, innovation and smart risk-taking.
• Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
• Act with integrity, transparency, candor, and respect.
• Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
• Embrace community by bringing positive change to those we live and work in.

Who You Are:

• Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
• Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
• Able to work cooperatively in a diverse work environment
• Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
• Possess excellent written and verbal communication skills and a high level of integrity.
• Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
• Professional, assertive, and friendly with the ability to make decisions independently.
• Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
• Available at least (20) hours per week.
• Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

What You'll Do:

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
• Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
• Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Actively participate in community/store activities and events that promote the Talbots Brand.
• Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
• Professionally represent the brand image.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Location: Store 00324 Holden, MA-Holden,MA 01520

Position Type: Regular/Part time

Pay Range: $16.00 - $20.00 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact . The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Pay: $45,000.00 per year

Why This Is a Great Opportunity

• Join a respected plaintiff-side law firm where your work directly impacts the growth of the practice and the experience of prospective clients.
• Be the first voice people hear when they need help, and play a key role in turning qualified inquiries into strong new cases.
• Work closely with an established legal team in a position that blends client service, organization, and case screening.
• Step into a role with real visibility and importance inside a smaller firm environment where your contribution matters.
• Great opportunity for someone who enjoys helping people, staying organized, and being at the center of a fast-moving legal team.

Location: This is a full-time, on-site position in Charlotte, North Carolina.

Note: Must have strong client-facing communication skills, excellent organization and attention to detail, and the ability to handle intake, lead screening, and data entry in a professional office environment. Prior law firm experience is highly desirable.

About Us

We are a client-focused law firm committed to delivering high-quality representation and exceptional service from the very first interaction. Our team values professionalism, empathy, responsiveness, and strong internal collaboration. Confidential Employer.

Job Description

• Serve as the first point of contact for prospective clients by phone, email, and online inquiries
• Speak with potential clients in a friendly, professional, and empathetic manner
• Gather key information and evaluate whether inquiries align with the firm's practice areas
• Help assess case viability and route qualified opportunities appropriately
• Enter and maintain accurate client and lead information in the case management system
• Answer questions, provide updates, and help create a smooth, positive client experience
• Communicate and collaborate effectively with attorneys and staff
• Support intake workflows, paperwork, follow-up, and other duties as assigned
• Stay highly organized while managing multiple inquiries and priorities

Qualifications

• Prior experience in a client-facing, intake, customer service, receptionist, call center, or law firm support role
• Law firm experience highly desirable
• Strong communication, listening, and interpersonal skills
• Strong organization and attention to detail
• Comfortable handling multiple inquiries and entering information accurately
• Professional, reliable, and team-oriented
• Familiarity with legal terminology is a plus
• Experience with case management systems or CRMs is a plus

Why You Will Love Working Here

You will be part of a close-knit legal team where your work has a direct impact on client experience and firm growth. This is a great opportunity for someone who enjoys meaningful conversations, fast-paced work, and being part of a firm that values responsiveness, professionalism, and care.

JPC-762

Job Type: Full-time

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Responsibilities

• Accurately create and modify documents through various methods, such as audio transcription, direct typing, PDF-to-Word conversions, document reformatting, comparison, and interpreting handwritten notes or unclear instructions.
• Draft legal documents across a range of legal practices served by the firm.
• Consistently produce high-quality documents, even when working on large volumes.
• Juggle multiple tasks efficiently in a fast-paced setting while maintaining accuracy.
• Take on additional duties and projects as needed.

This role supports and drives growth across the Anatomic Pathology

service lines. The Territory Sales Specialist is responsible for developing

and executing integrated commercial strategies that expand market

presence, generate qualified leads, and convert opportunities into long-term

partnerships with healthcare organizations.

The position serves as a key connector between clinical services,

operations, and business development, acting as a primary ambassador for

SBMF’s pathology offerings and solutions.

KEY FOCUS AREAS 

The role emphasizes growth in Anatomic Pathology, engagement with

hospital systems, specialty physician practices, and ambulatory clinics,

expansion of digital pathology initiatives, and development of outreach

services across multiple specialties.

ESSENTIAL FUNCTIONS

Sales & Business Development

The Territory Sales Specialist drives new business acquisition within

assigned territories, identifies and pursues prospective healthcare clients

such as hospitals, health systems, and specialty practices, and leads both

in-person and virtual sales meetings, presentations, and demonstrations.

This role requires building and managing a structured sales pipeline with

defined activity metrics and revenue goals. The Sales Specialist

collaborates closely with operations and clinical leadership to ensure

proposed solutions align with client needs and supports contract

discussions and onboarding activities in partnership with internal teams.

Marketing Strategy & Execution

The Sales Specialist implements regional marketing initiatives that

support SBMF’s growth strategy, assists with planning and coordinating

conference activities including booth engagement and lead follow-up, and

works with marketing leadership to develop messaging, collateral, and

digital content. The position also contributes to specialty specific

positioning for Anatomic Pathology services and provides field-based

insights to refine marketing strategies and value propositions.

Relationship Management 

The role requires building and sustaining long-term relationships with healthcare administrators, practice managers, HIM leaders, and physicians. The Sales Specialist serves as a trusted resource and primary contact for prospective clients and partners with Client Services to ensure seamless transitions after the sale.

Reporting & Performance

The Territory Sales Specialist tracks and reports sales activities, evaluates pipeline progress, and communicates outcomes to leadership. The role is expected to meet or exceed established KPIs related to activity, growth, and retention while providing competitive intelligence and broader market insights.

Requirements:

• Candidates must hold a bachelor’s degree in business, Marketing, Healthcare Administration, or a related field, along with three to five years of experience in healthcare sales, marketing, or business development.
• Experience selling services or solutions to healthcare providers is required, as is a solid understanding of healthcare operations, compliance, or clinical services.
• The position requires proven relationship building and consultative sales skills, as well as the willingness to travel regionally and attend conferences
• Experience in Anatomic Pathology, laboratory services, or diagnostic environments is preferred with Medical Records or healthcare technology solutions a plus. Familiarity with hospital systems, specialty practices, and ambulatory clinics is desirable, and comfort working collaboratively with clinical, operational, and executive teams is beneficial.
• The role requires strategic thinking paired with practical execution skills. Strong communication and presentation abilities, self-motivation, organizational strength, and a performance-driven approach are essential.
• Must possess the ability to clearly articulate complex service offerings and maintain a professional presence consistent with SBMF’s mission.

Katten is a full-service law firm with nearly 650 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm’s core areas of practice include corporate, financial markets and funds, insolvency and restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.

Pitch and Proposal Specialist

The Pitch and Proposal Specialist (Specialist) supports the firm’s business development and growth initiatives by contributing to the development of timely, high-quality and competitive pitches and proposals. This role works closely with attorneys and members of the Business Development and Practice Support teams to develop customized client-facing materials, including pitch books and presentations, responses to requests for proposals (RFPs), highly targeted pitch documents, and representative matter lists.

The Specialist also supports experience management and client intelligence efforts by maintaining accurate matter data, drafting compelling experience descriptions, and assisting in the preparation of research and reporting related to prospective and existing clients. The position requires strong writing and organizational skills, attention to detail, sound judgment, and the ability to manage multiple deadlines in a fast-paced environment while maintaining strict confidentiality.

Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pitch and Proposal Support

• Support the development of pitches and proposals from intake through submission.
• Assist in preparing responses to RFPs, RFQs, RFIs, and client compliance surveys.
• Draft and edit proposal content, including executive summaries, cover letters, tailored capability descriptions, standardized responses and attorney biographies.
• Prepare customized pitch books and qualification statements in Word, PowerPoint and digital formats.
• Serve as project manager for assigned pitches and proposals, developing timelines, tracking deliverables, proactively following up with contributors, and ensuring on-time, complete submissions.
• Ensure adherence to brand standards and document quality across client-facing materials.
• Track active proposals and update status information in the firm’s project management system.
• Coordinate production and formatting of materials, including electronic and print deliverables.
• Coordinate the design and production of specialty pitch materials with the Creative Services team.
• Maintain and update proposal content libraries, including standardized RFP responses and archived pitch materials.
• Track and update pitch and proposal outcomes within internal systems to support reporting and performance analysis.
• Prepare and lead the monthly reporting process summarizing pitch and proposal activity, outcomes, and related metrics.
• Contribute to ad hoc proposal and content initiatives as needed.
• Ensure that all proposal materials are handled securely and in compliance with firm policies and confidentiality standards.
• Communicate proposal progress and potential issues to the Senior Pitch and Proposal Manager.

Experience Management

• Collaborate with the Senior Marketing Technology & Experience Specialist to support the capture, maintenance, and accuracy of the firm’s experience data.
• Draft and revise clear, compelling matter descriptions for use in proposals and other client-facing materials.
• Work with attorneys and Practice Support team members to gather and verify matter information.
• Support maintenance of client permissions lists and outside general counsel requirements.
• Enter and update proposal content within firm systems, coordinating with the Senior Marketing Technology & Experience Specialist to ensure accuracy and consistency.

Client Intelligence

• Conduct research on prospective clients and contacts to support pitches, proposals, and business development initiatives.
• Prepare client intelligence summaries and background materials for attorneys and Marketing & Business Development team members in advance of meetings and pursuits.
• Generate and distribute ERM/CRM reports, including client relationship data and contact information, to support business development efforts.
• Support additional marketing and business development initiatives as assigned by the Director of Client Intelligence.
• Serve as project manager for the bi-monthly internal business development newsletter, coordinating content collection, managing production timelines, and overseeing distribution to support internal education.

Knowledge, Skills and Abilities

• Bachelor’s degree in Marketing, Communications, Business, or a related field required; three to five years of marketing and/or business development experience, ideally within a legal or professional services firm.
• Demonstrated experience supporting and drafting responses to RFPs and other competitive proposals.
• Strong writing, editing, and proofreading skills, with the ability to synthesize complex information into clear, client-focused messaging.
• Strong project management skills and ability to drive multiple concurrent workstreams to meet firm deadlines.
• Ability to analyze proposal requirements and identify required content and contributors.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint); experience working with ERM/CRM and content management systems preferred.
• High level of attention to detail and commitment to accuracy.
• Ability to communicate effectively and diplomatically with attorneys and other business professionals.
• Demonstrated analytical skills and ability to gather, organize, and synthesize information from multiple sources.
• Ability to work independently while collaborating effectively within a team environment.
• Sound judgment and discretion in handling confidential and sensitive information.
• Flexibility to work additional hours as needed to meet proposal deadlines.

In our New York office, the annualized salary range for this position is $90,000 to $110,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.

We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy and long-term and short-term disability policies.

Katten Muchin Rosenman LLP in an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

SAFETY SPECIALIST - HEAVY CIVIL CONSTRUCTION

ABOUT RUMMEL CONSTRUCTION, INC.

Rummel Construction, Inc. is a Heavy Civil General Contractor specializing in mass excavation and grading. We are 100% employee-owned, when you work at Rummel Construction, you're not just hiring on at a company, you're an owner of the company! We have been providing earth-moving services to the Southwest, United States since 1996. Unlike other heavy civil contractors, we diversify in a broad range of markets including mining, landfills, golf courses, residential, CMAR/JOC, wind and energy, recreation, flood control, and transportation. With over 350 pieces of equipment and upwards of 75+ jobs on our construction schedule, we aren't like the rest. We are dedicated to delivering safe, innovative solutions to our clients by means of our experienced and committed management team. Rummel goes above and beyond expectations to cultivate a loyal, reliable partnership with its clients.

Our key values include quality, teamwork, service, safety, and attitude. Our foundations for success are not an afterthought; they are simply the summation of the values of the people we have on our team that have contributed to our success. We strongly believe in promoting within and growing our employees. We take pride in our in-house training and apprenticeship programs.

SAFETY SPECIALIST

Rummel Construction, Inc. is seeking a Safety Specialist with a commitment to safety leadership and excellence. Safety Specialists are responsible for day-to-day implementation and management of the Safety, Health, and Environmental Compliance programs on construction and mining sites. You will work with Rummel’s project teams and subcontractors to increase safety awareness and improve safety practices. The Safety Specialist is in a safety sensitive position and may require substantial walking, sitting, and standing. While performing the duties of this job, the employee is also exposed to outside weather conditions.

MINIMUM QUALIFICATIONS, KNOWLEDGE, AND EXPERIENCE

• Experience in the mining and/or construction industry
• Ability to work independently and as a team leader, exercising professional judgment and behavior
• A valid driver's license is a must
• Coordinate and participate in daily/weekly safety meetings and formal worksite inspections
• Conduct risk assessment and encourage preventative measures
• Monitor worksites frequently throughout the day to ensure compliance with Safety, Health, and Environmental Compliance programs
• Assist in jobsite incident/accident/injury investigations
• Assist in gathering statistical data
• Willing to travel as needed, including possible extended or long-term project assignments

PREFERRED QUALIFICATIONS (BUT NOT REQUIRED)

• OSHA Construction 30 Hour Trainer Certification
• Part 48 trained miner
• MSHA Trainer Certification
• Bilingual in Spanish with ability to read, write and speak fluently

WHY WORK FOR RUMMEL?

We are strong believers in opportunity and promotion from within our organization. We want you to be successful in your career and we want you to grow with us. We'll give you the opportunities to put in the work and provide you with the tools to be successful. All that and an excellent benefits package. As a Safety Specialist, you will also have use of applicable job tools including a company vehicle, credit card, computer, and cell phone.

We offer an excellent work environment including a competitive salary, subsidized health insurance, paid time off, paid holidays, 401k plan, Employee Stock Ownership Plan (ESOP) and voluntary dental and supplemental benefits. Rummel Construction is 100 % employee owned.

Rummel Construction, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, sex, age, pregnancy, genetic information, gender identity, sexual orientation, status as a protected veterans and/or individuals with disability to any position for which the applicant or employee is qualified. This position is contingent on passing a pre-employment drug test. ROC114845 ROC114846

About Us

At Casago Smoky Mountains, we create exceptional guest experiences across premium short-term rental properties in East Tennessee. We’re professional, proactive, and proudly personal. As one of the fastest-growing vacation rental management companies in East Tennessee, we combine the energy of growth with a strong commitment to structure, service quality, and team support. As part of the national Casago network, we blend cutting-edge technology with deep local knowledge to deliver exceptional guest experiences and strong returns for property owners.

Position Overview

We're seeking a creative, energetic, and results-oriented marketer passionate about short-form video content to join our local team. You'll ideate, shoot, edit, and publish engaging TikToks, Instagram Reels, and YouTube Shorts on a near-daily basis to highlight our stunning Smoky Mountain properties, seasonal adventures, guest stories, and owner benefits. Your content will directly drive traffic and conversions to our websites: boosting direct guest bookings (to reduce reliance on OTAs) and generating leads from potential property owners interested in our management services. This on-site role allows you to film authentically in the mountains, collaborate closely with our team, and respond quickly to trends or opportunities.

Key Responsibilities

• Develop and execute a high-volume short-form video calendar (5–7+ posts/week across TikTok, Instagram Reels, YouTube Shorts)
• Shoot vertical video content on-location at our cabins (interiors, hot tubs, mountain views, fireplaces), local attractions (hiking trails, fall colors, Dollywood, wildlife), guest experiences, and owner testimonials
• Edit videos with trending audio, captions, text overlays, effects, and strong CTAs linking to our booking site and owner inquiry forms
• Optimize posts with Smokies-specific hashtags (#SmokyMountainsCabins #GatlinburgGetaway #PigeonForgeVacation #CasagoSmokies), geotags, and SEO-friendly captions to maximize reach and traffic
• Analyze performance metrics (views, engagement, link clicks, website referrals via Google Analytics) and refine strategies for better ROI
• Support integrated digital efforts: assist with paid social ads (Meta, TikTok), website content updates, email campaigns, and listing optimizations
• Engage with our community: monitor comments/DMs, encourage user-generated content from guests, and run local promotions/contests
• Report weekly on KPIs: follower growth, social engagement, website traffic from social channels, direct booking increases, and owner leads generated

Qualifications & Skills Required:

• Proven track record creating and producing short-form videos (TikTok/Reels/Shorts) with strong engagement or viral potential
• Hands-on video shooting and editing experience (CapCut, InShot, Premiere Rush/Pro, or similar tools); comfortable filming outdoors/in natural settings
• Deep familiarity with social media trends, algorithms, and best practices for travel/hospitality content
• Working knowledge of digital analytics tools (Google Analytics, Meta Business Suite, TikTok Analytics) and link tracking
• Passion for the Smoky Mountains – local knowledge of the area (attractions, seasons, hidden gems) is essential for authentic content
• Experience or understanding of the vacation rental industry (Airbnb, Vrbo, direct bookings, property management) preferred
• Self-motivated with strong organization to meet regular posting deadlines
• Bonus: Experience with paid ads, SEO, email tools (e.g., Klaviyo), graphic design (Canva), or photography
• Must live in or be willing to relocate to the Sevierville/Gatlinburg/Pigeon Forge area (reliable transportation required for on-location shoots)

What Success Looks Like:

• Steady growth in social followers, engagement, and virality
• Measurable increases in website traffic, direct bookings, and owner inquiries from social channels
• Content that strengthens Casago Smoky Mountains' local brand as the go-to for authentic, high-quality Smokies vacations

Why Join Casago Smoky Mountains?

• Be part of a growing, locally-owned team in one of America's top vacation destinations
• Daily inspiration from the mountains – film in real cabins and explore the Smokies for content
• Direct impact on business growth in a competitive, high-demand market
• Competitive salary + performance bonuses tied to traffic/bookings/leads
• Perks like access to properties for inspiration, local experiences, and collaborative team environment

To apply: Send your resume, links to your TikTok/Instagram/YouTube portfolio (short-form video examples), and a brief note on why you're excited to market Smoky Mountains rentals with Casago – on-site in Sevierville! Email to

Schedule & Work Location

• Status: Full-Time (40 hours per week).
• Work Model: Hybrid / Remote.
• Location Requirement: Must live locally within the East Tennessee area.
• Some weekday flexibility may be available based on operational needs and coverage planning; however, core schedule coverage is required.

Benefits

• $45,000 salary
• Paid Time Off (vacation, sick days, holidays).
• Health insurance and retirement savings options.
• Opportunities for career growth and professional development.

How to Apply

If you’re passionate about delivering excellent guest experiences while understanding the importance of operational performance and business results, we’d love to hear from you. Submit your application and resume to 

Equal Opportunity & Employment Disclosures

Casago Smoky Mountains is an Equal Opportunity Employer. Employment is at-will in accordance with Tennessee law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Pay: From $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work Location: Hybrid remote in Sevierville, TN 37862

The Program Specialist is an experienced professional in the field of developmental disabilities who holds a bachelor's degree, preferably in a social services discipline. The Program Specialist coordinates services, communicates service needs, and documents services provided to a caseload of adults with disabilities who live in one of our residential care homes or who receive services in their own homes throughout Montgomery and Bucks Counties. This professional is responsible for ensuring that each individual is served in accordance with their Individual Service Plan and that all services are delivered according to agency and regulatory guidelines. As the lead in an interdisciplinary team, the Program Specialist will have excellent verbal and written communication skills and maintain a working knowledge of regulatory guidelines.

Education/Training

Bachelor's Degree. Degree in a social services discipline preferred.

Experience

Minimum of 2 years of experience working in the field of developmental disabilities.

Basic Skills

• Strong written and verbal communication skills
• Ability to read and write in English
• Ability to effectively communicate qualitative and quantitative data to various stakeholders
• Moderate mathematics skills
• Proficient interpersonal relationship skills
• Auditory and visual skills
• Valid driver's license with a clear three-year driving record

Physical Requirements

• Ability to perform the physical duties required of a Direct Care Worker
• Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs, and torso in providing various care
• Must be able to regularly lift and/or move up to 40 pounds
• Occasionally must lift and/or move up to 50 pounds, including transferring of client
• Satisfactory completion of post-offer pre-employment physical exam and drug test as required

Equipment/Machine Operations

• Must maintain skills necessary to safely and efficiently operate the following equipment and machines used in the performance of this job:
• Computer (must be proficient in email and Microsoft Word and Excel)
• Office equipment including printer, scanner, fax machine, copier, etc.
• Time Clock System
• CareTracker
• Vehicles
• Mechanical lifts
• Adjustable chairs/beds, wheelchairs
• Various other equipment and supplies

• Is responsible for being well versed in the functions of a Program Specialist as defined by regulation and for completing these functions for their assigned caseload.
• Responsible for the coordination of services to individuals in their caseload, including but not limited to:
  • Developing and implementing services for each individual according to their ISP and that are age appropriate, focused on acquiring or maintaining functional skills, and which provide opportunities for community participation.
  • Reviewing outcomes or goals and making recommendations for changes.
  • Training Residential Instructors on the implementation of outcomes and goals, as well as the health and safety needs of individuals.
• Responsible for the coordination and completion of Annual Functional Assessments for each individual in their caseload.
• Adheres to regulatory requirements for communicating the results of the initial assessment and any revisions to the individual and the team.
• Attends meetings for and participates in the development of the ISP/IPP, Annual updates, and revisions for individuals in their caseload.
• Responsible for the review, implementation, monitoring, and evaluation of the ISP/IPP for individuals in their caseload and for communicating discrepancies to the Supports Coordinator and team.
• Responsible for reviewing participation and authoring monthly progress and quarterly reviews for individuals in their caseload and for reporting changes in need to the Supports Coordinator.
• Responsible for reviewing the ISP, Quarterly Reviews, and any revisions with the individual and for providing documentation of the review to the Supports Coordinator and the team.
• Coordinates and attends regular monitoring visits with the Supports Coordinator.
• Monitors the completion of all required agency and regulatory documentation and communicates issues and problems in a timely manner.

Other Duties

• Attends county, regional, and state meetings as assigned.
• Functions as a Certified Investigator of unusual incidents when required.
• Coordinates support services to the family (Life Sharing Program only).
• Provides training to the family on relevant health and safety needs of individuals served in the home (Life Sharing Program Only).

• Completion and clearance of a criminal background check and a child abuse clearance.
• Supports the Mission and values of Indian Creek Foundation and the program.
• Is knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity, and well-being of all individuals served in a safe, secure environment.
• Supports, cooperates with, and implements specific procedures and programs for:
  • Safety, including universal precautions and safe work practices, established fire/safety plans, report and/or correct unsafe working conditions, equipment repair, and maintenance needs.
  • Confidentiality of all data, including individuals served, employee, and operations data.
  • Compliance with all regulatory requirements and agency policies as required by Human Resources, licensing, and funding agencies.
  • Demonstrate knowledge and compliance with HIPAA standards.
  • Conducts oneself in a professional manner when representing Indian Creek Foundation.
• Functions as a member of the Team:
  • Cooperates and works together with all co-workers, plans and complete job duties with minimal direct supervision and appropriate judgment.
  • Uses tactful and appropriate communications in all situations.
  • Reports and follows up regarding reported complaints, problems, and concerns with appropriate personnel.
  • Promotes positive public relations with individuals served, family members, other team members, and community.
  • Completes requirements for training, acceptable attendance, dress codes including personal hygiene and other work duties as assigned.
• Complete all documentation to ensure compliance with all regulations and agency policies.
• Exhibits behavior as set forth by the Code of Conduct in performance of their duties.
• Completes annual compliance HIPAA training and exhibits behavior as set forth by the Code of Compliance in performance of duties.

Job Location

Cowpath Road Main campus