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Sales Representative (NuSil)
🏢 Avantor
Salary not disclosed
Minneapolis, MN 4 days ago
The Opportunity:

NuSil (a part of Avantor) is seeking a dedicated and goal oriented Sales Representative (Remote, MN) to join our team.

The Sales Representative is a growth-focused role responsible for driving new business acquisition and expanding NuSil's presence in the medical device industry within an assigned territory.

This role emphasizes hunting, consultative selling, and business development, while also growing strategic relationships with existing customers.

You will have the opportunity to manage the full sales cycle-from prospecting through close-by identifying customer needs, positioning NuSil's value proposition, and delivering solution-based offerings that drive revenue growth.

** Location: This position operates remotely, from a home office. (Must reside in MN, preferably Minneapolis area).

** Travel: 30-50% travel to customer sites, trade shows, and industry events. Customer sites will be located in the Midwest, New England and Canada areas. Must be able to travel by car and air as required.

How you will thrive and create an impact:

  • Own revenue performance for an assigned territory, consistently achieving or exceeding sales and growth targets.
  • Drive new customer acquisition through active prospecting, lead generation, inbound lead responsiveness, and pipeline management across assigned markets and territory.
  • Own and execute the full sales cycle, including discovery, proposal development, presentations, negotiations, and closing.
  • Develop and maintain a robust sales pipeline using CRM and digital prospecting tools (e.g., Salesforce, LinkedIn Sales Navigator).
  • Sell consultatively by identifying customer needs, technical requirements, and application challenges; recommend NuSil solutions aligned to customer R&D, production, and quality requirements.
  • Develop and execute territory and account growth plans focused on revenue expansion, new opportunities, and sales metrics attainment.
  • Establish accurate forecasts and deliver annual revenue targets, including targeted growth from new business.
  • Position and promote NuSil's broad product portfolio and solutions across multiple applications and market segments.
  • Expand NuSil's footprint within existing accounts by identifying cross-sell and upsell opportunities aligned with evolving customer needs.
  • Build and sustain strong relationships with key decision-makers and influencers.
  • Collaborate cross-functionally with Sales Management, Marketing, Research & Development, Product Management, Planning and Operations to support opportunity development and execution.
  • Represent NuSil at customer sites, industry events, and trade shows to build brand awareness and generate new leads.
  • Continuously monitor market trends, competitive activity, and customer feedback to refine sales strategies.
  • Serve as a voice of the customer by communicating application requirements, market trends, and competitive insights to internal teams.
  • Maintain high standards of professionalism, responsiveness, and customer satisfaction while prioritizing growth-oriented activities.
  • Perform other duties as assigned.

What we're looking for:

  • Education:
  • Bachelor's degree preferred in science, engineering, business, and/or equivalent applicable experience.
  • Experience:
  • 5+ years of B2B sales experience in a consultative, solution-based selling environment.
  • Proven track record of new business development and growth achievement.
  • Demonstrated success prospecting, closing, and growing revenue in technical or complex selling environments.
  • Experience selling into technical, scientific, manufacturing, medical device, aerospace, or advanced materials markets strongly preferred.
  • Additional Qualifications:
  • Strong commercial mindset, growth oriented, with the ability to prospect, open doors, and close new business.

  • Ability to engage and influence business owners, engineers, technical leaders, and executive decision-makers.

  • Excellent communication, presentation, and negotiation skills.

  • Strong analytical and strategic selling capabilities within complex customer organizations.

  • Ability to work independently, manage time effectively, and prioritize high-impact activities within a territory.

  • Proficiency with CRM systems ( ) and digital/social selling tools.

  • Comfort translating technical information into clear business value propositions.

  • Ability to manage multiple opportunities simultaneously in a fast-paced, results-driven environment.


ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT:

Typically works in a home office environment with extensive regional travel to customer locations.

Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.
A frequent volume of work and deadlines impose strain on routine basis.
Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

$86,250.00 - $146,912.50

This reflects base salary.

This position is subject to incentive compensation, where the expected pre-tax Target Cash Opportunity ("TCO") for this position is based on the achieved sales and in the amount/range of,

$123,250.00 - $209,875.00

Actual Pay may differ depending on relevant factors such as prior experience and eligible geographic location.

TCO is defined as Base Salary + Target Sales Incentive (Sales Incentive eligible role only).

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.

Not Specified
Quality Assurance Engineer/ Food Safety
🏢 Avantor
Salary not disclosed
Aurora, OH 4 days ago
The Opportunity:

Avantor, a Global Fortune 500 company is looking for a dedicated Quality Assurance Engineer/ Food Safety to optimize our BPS manufacturing/ QARA organization. This Aurora, OH role is full-time, on-site.

Minimum Education Requirement:

  • Bachelor's degree

Required Experience (4+ yrs):

  • Leading, coordinating and maintaining a site food safety program FSSC Certification
  • Applying quality engineering principles, tools and techniques to develop and optimize systems and processes so that they are aligned with company strategy and regulatory requirements.
  • Using root cause analysis and risk assessment tools and techniques to perform investigations and determine appropriate corrective action.
  • FSSC (Food Safety System Certifications) certification or comparable
  • Reviewing and approving quality assurance procedures and reports.
  • Leading, conducting and managing internal audits.
  • Maintaining SOP's and Quality Management Systems
  • Monitoring compliance with ISO and FDA Quality System Regulation standards.

Preferred Experience:

  • Providing support for customer and regulatory audits.
  • Updating approved supplier index.
  • Maintaining supplier qualification documents and qualifications of service providers that assure compliance with procedures and programs.
  • Deviation and complaint investigations, including root cause analysis tools and technical writing.
  • Collecting, reviewing, and interpreting data for trend reports, metrics, quality system reviews and complaints.
  • Participating in, coordinating and maintaining validations
  • CQE/CQA certification.
  • Leading, coordinating and maintaining environmental monitoring programs.

How you will thrive and create an impact:

Avantor is a leading life sciences company and global provider of mission-critical products and services to the life sciences and advanced technology industries. A GMP manufacturing facility, the Aurora, OH location specializes in manufacturing biochemicals.

Collaborating/ interfacing effectively with team members the Quality Assurance Engineer is responsible for quality assurance activities with oversight of the food safety program. While performing other duties as assigned, this role will be accountable for:

  • Leading the food safety committee
  • Investigations
  • Quality Management System SOP's
  • Validations
  • Performing Incoming Audits
  • Maintaining Halal, Kosher, and FSSC 22000 certifications and all associated documentation.
  • Quality continuous improvements.
ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level.Full time onsite position (no remote working options) that frequently will be present and visible in the production areas, laboratories, and warehouse facilities.Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.A frequent volume of work and deadlines impose strain on routine basis. Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that typically weigh less than 10 lbs.Some rare travel may be required.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Not Specified
Sales Associate - Chapel Hill
🏢 Avantor
Salary not disclosed
Morrisville, NC 4 days ago
The Opportunity:The Opportunity:

Avantor is seeking a collaborative Sales Associate to directly support our strategic partnership with the University of North Carolina. This individual will play a key role in driving engagement and delivering results across UNC's research and academic community, contributing to complex business and technology initiatives.

This is a full-time, field-based position. Candidates should reside within one hour of the Chapel Hill, NC area.

What we're looking for

  • Education: Bachelor's Degree, or equivalent work experience, required; Concentration in a Life Science or Science degree preferred

  • Experience: 1+ year professional experience, preferred

  • Collaboration Tool: Microsoft Office Suite (Excel, Word, PowerPoint) experience required

  • Preferred Qualifications:

    • Inside or Outside Sales Experience

    • Experience working in a Lab

    • Business to Business (B2B) or Distribution Sales Experience

    • C4C experience

    • Salesforce or Qlikview experience

How you will thrive and create an impact

The Sales Associate will work independently and is responsible for selling products and/or services to a dedicated primary education account. They are instrumental in identifying new and potential customers to reach the project profitability and billing levels within an assigned sales territory and/or account. Activities include negotiation, closing the sale, and post-sale services. Responsible for securing and maintaining distribution of products and/or services and maintaining effective agreements.

  • Manage a sales territory on a focused account base. Work as part of a sales team dedicated to this account.

  • Prospect and establish new customers within this account by managing and developing a sales pipeline and delivering proposals to customers by illustrating VWR's value proposition.

  • Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions VWR can offer their business.

  • Work to develop strategic account business plans for achievement of sales growth and quota attainment.

  • Build and sustain relationships with customers and ensure customer satisfaction and loyalty.

  • Manage VWR's vast product portfolio and execute and implement sales and marketing strategies that you design.

  • Confident in providing and generating Quotations and handling customer returns or complaints.

  • Confident in pulling sales reports to have detailed conversations of sales activities, account performance and performance to forecast.

  • Work directly with local manufacturer representatives to develop and continually improve product knowledge, arrive at most favored pricing, and improve account profitability.

  • Perform other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)

  • Excellent communication and team interaction skills, routinely interacting with customers, manufacturers, and VWR staff

  • Ability to carry on a business conversation with business owners and decision makers

  • Ability to handle difficult situations and interactions

  • Ability to work independently and successfully manage time and territory

  • Willingness to travel to customer locations

ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)

Typically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level.

Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.

A frequent volume of work and deadlines impose strain on routine basis.

Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Not Specified
Major Account Manager
🏢 Avantor
Salary not disclosed
Wayne, PA 4 days ago
The Opportunity:The Major Account Manager (Rensselaer/Albany, NY) is responsible for driving B2B sales, revenue growth, and longterm customer retention across a portfolio of strategic accounts in the Rensselaer/Albany Area. This role owns the full account lifecycle-serving as a trusted advisor, developing territory management strategies, and applying a consultative selling approach to expand share of wallet and uncover new business development opportunities.

You will engage with key stakeholders through onsite visits and virtual channels (phone, email, video conferencing) to deliver solution selling insights, strengthen client relationship management, and ensure a seamless postsale experience. Collaboration across internal teams is essential to support customer success, resolve issues, and maintain high service levels.

Core responsibilities include developing territory and account plans, managing pipelines, providing accurate forecasting, preparing sales reports, and executing sales strategies that contribute to overall enterprise sales performance. Success in this role is measured by revenue growth, customer satisfaction, account expansion, and achievement of assigned sales targets.

Relationship Development: Increase competitive advantage and drive customer satisfaction by building trust and developing strong relationships. Add value in every interaction by working together with customers and internal teams to develop beneficial solutions for their business. Provide higher and differentiating value not by what you sell - but by 'How' you sell.

Targets: Meet/exceed IOP for sales and margin. Develop awareness / sales in the VWR Private Label range to increase margin.

Strategy Implementation: Demonstrate strategic agility in approach to customers and projects (solutions must be tailored to meet individual customer needs). Implement agreed strategies across defined accounts while maintaining and developing existing business.

Business Development: Drive new and existing opportunities by managing territory appropriately to maximise number of customer visits. Call customers frequently to create opportunities for selling the VWR portfolio of products. Understand customer profile, be able to identify trends and opportunities that will generate sales.

Utilize VWR Resources: Utilize local and global internal (cross-functional) and external contacts to help achieve targets. Utilise VWR CRM database to manage customer relationships, interactions and information that will increase effectiveness and aid sales.
Planning/Forecasting: Plan, forecast and achieve objectives and Key Performance Indicators in territory/ accounts, using pre-call planning for increased effectiveness.
Performs other duties as assigned

Who you are:
BA/BSc or equivalent essential
3+ years of experience in a complex sales environment, where multiple clients are involved in the purchasing decision and there is a solution based selling approach plus 1 year leadership experience
A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach Experienced in working in a fast paced and targeted environment, with high team interaction, routinely interacting with customers, manufacturers and colleagues
Business-to-business sales experience, preference may be given to those with distribution experience and a scientific background and/or having worked in a laboratory or research environment
Demonstrated capability to effectively utilize best in class selling processes (e.g. SPIN, Consultative Selling) and technology platforms including CRM Tools
Mandatory attendance of appropriate VWR Sales Trainings

What we are looking for:

Knowledge
A good understanding of company' products, promotions, services- and solution offerings for customers
Must have an in-depth understanding of relationship types and buyer behaviors
Broad understanding of VWR Product & Service portfolio
In-depth understanding of the different VWR functions and their role
Fluent in oral and written English, preferably 1 or 2 more languages

Skills
Ability to take content and structure it in a way that is most appropriate for the audience and objective
Ability to develop mutually beneficial relationships and drive strategic conversations with Customers
A clear ability to manage customer interactions professionally by demonstrating excellent listening and organisational skills, and by using probing questions and reflective language to engage customers and build trust
Outstanding interpersonal skills with the ability to manage various buyer types and personalities (e.g. technical-, user-, and economic buyers)
Strong organisational skills that drive projects forward
Is able to synthesise and integrate sales data to support management decisions
Ability to work independently and successfully manage time and territory
Strong ability to negotiate large account pricing strategies / contracts
Ability to handle difficult situations effectively

How you will thrive and make an impact:
Builds and maintains clients trust through continuous and transparent engagements throughout projects
Engages in conversations regarding long term strategies and aligns effectively with buyers at every stage of their purchase decision process Is responsible for understanding the strategy of every customer
Innately customer focused and motivated to deliver value in every interaction
Proactive, Inspirational and Team Focused
A natural desire to share knowledge and work with the wider VWR Network and seeks to consistently develop internal and external relationships
Keeps up to date with relevant market trends
Uses specialists to offer valuable insights into addressing problems
Collaborates (with) and orchestrates the broader internal network
Commits to agreed actions on agreed timelines with customers
Focuses on outcomes that they can support and taps into the power of the broader VWR network to support customer projects
Helps to quantify the benefits of the solution to the customer
Develops credibility by challenging the client's thinking to co-create valuable solutions
Drives meaningful conversations with the customer that help to develop a vision including solutions to problems

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

$69,000.00 - $117,530.00

This reflects base salary.

This position is subject to incentive compensation, where the expected pre-tax Target Cash Opportunity ("TCO") for this position is based on the achieved sales and in the amount/range of,

$98,600.00 - $167,900.00

Actual Pay may differ depending on relevant factors such as prior experience and eligible geographic location.

TCO is defined as Base Salary + Target Sales Incentive (Sales Incentive eligible role only).

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.

Not Specified
Sales Representative - Los Angeles
🏢 Avantor
Salary not disclosed
Claremont, CA 3 days ago
The Opportunity:

Avantor is looking for a dedicated and high energy Sales Representative to maintain and advance our Pharma, Biotech and Industrial Sales Efforts.

This is a full-time, field-based position located in Northern Los Angeles. You will have the opportunity to consultatively sell Avantor's large portfolio of products and services to researchers and staff. If you have a passion for science and enjoy interacting with professionals both as clients and peers - let's talk!

What we are looking for

  • Education: College degree or equivalent/applicable experience required

  • Experience: 2-5 years of success in complex sales environments, ideally involving long sales cycles and multiple decision-makers

    • Solid background in B2B sales, with the ability to build and maintain strong client relationships

    • Proficiency with CRM systems, using data to manage pipelines and optimize performance

    • Experience applying best-in-class sales methodologies, such as SPIN Selling, Challenger, or Miller Heiman

    • A valid driver's license is required, as travel may be necessary to fulfill key responsibilities of the role

    • Willingness to travel to customer locations minimum 3 days a week

  • Collaboration Tool: Microsoft Office, specifically Teams with preference for experience in C4C or Qlikview

  • Preferred Qualifications:

    • Preference given to those who have worked in a laboratory or research environment and/or with distribution experience and a scientific background

    • Bachelor's degree within the sciences

How you will thrive and create an impact

The Sales Representative is accountable for all sales activities, from lead generation through close, in an assigned territory, using a formal selling approach. This role develops and implements an agreed upon Operating Plan which will meet both personal and business goals of expanding customer sales in the assigned geography.

  • Sell consultatively by identifying customer needs, presenting tailored solutions, and recommending Avantor's products and services

  • Leverage available resources to effectively implement company marketing plan, strategies and sales processes.

  • Build and maintain strong customer relationships to drive satisfaction, loyalty, and long-term growth

  • Collaborate with sales leadership to develop and implement strategic territory plans to achieve sales goals

  • Manage a diverse product portfolio and align sales efforts with company-defined strategies

  • Prospect and acquire new customers by managing a sales pipeline and delivering compelling proposals that highlight Avantor's value

  • Grow existing accounts by aligning solutions with evolving customer needs and retention strategies

  • Represent Avantor in the field and build strong partnerships with key manufacturers

  • Work closely with manufacturer reps to enhance product knowledge, secure competitive pricing, and improve account profitabily


  • ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)

    Typically works in a home office environment with extensive regional travel to customer locations.

    Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.

    A frequent volume of work and deadlines impose strain on routine basis.

    Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

$59,150.00 - $100,740.00

This reflects base salary.

This position is subject to incentive compensation, where the expected pre-tax Target Cash Opportunity ("TCO") for this position is based on the achieved sales and in the amount/range of,

$98,600.00 - $167,900.00

Actual Pay may differ depending on relevant factors such as prior experience and eligible geographic location.

TCO is defined as Base Salary + Target Sales Incentive (Sales Incentive eligible role only).

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.

Not Specified
Sr. Human Resources Generalist
🏢 Avantor
Salary not disclosed
Devens, MA 3 days ago
The Opportunity:

Avantor is looking for an experienced Sr. Human Resources Generalist to support our Devens, MA manufacturing site. The Human Resources Generalist will provide support to HR Business Partners and partner with their functional business leaders and associates within Avantor to implement key HR processes and programs.

This role is responsible for assisting in providing strategic HR support in the areas of employee relations, compliance, diversity, performance management, HR analysis, process redesign, succession planning, organizational development, and career development.

This is an onsite role and in a manufacturing based environment.

What we're looking for

  • Education: Bachelors degree required

  • Experience: Requires minimum of 5 years of experience in Human Resources (working for a medium to large size corporate highly preferred)

  • Experience in manufacturing industry

  • Professional in Human Resources (PHR) certification preferred

  • Employee Relations and Project Management experience is a plus

  • Demonstrated interest and aptitude for personal learning and HR career development

  • Shown ability to build relationships with both internal and external customers

  • Strong analytical and problem-solving skills

  • Excellent oral, written and interpersonal communication skills

  • Ability to handle associate conflicts and differences by interpreting verbal/ non-verbal behavior, detecting perceptions and needs of associates, understanding and valuing associate differences

  • Requires working knowledge of MS Office and HRIS systems

  • Ability to work independently and with a team

How you will thrive an create an impact

  • Function as a strategic HR Generalist providing HR counsel to on-site management teams; responsible for managing the day to day operations of the HR department.

  • Conducts employee relations investigations and facilitates effective communications and collaborative problem-solving strategies to prevent or resolve employee relations issues under the direction of the HRBP.

  • Coaches and counsels front line leaders on talent management practices, employee relations issues, implementing corrective actions, recruitment strategies and increasing opportunities for employee engagement.

  • Gathers, analyzes, and interprets HR data to identify trends and opportunities; assists HRBP to develop strategies and tactics based on those trends.

  • Participates in functional staff meetings and provides HR insights on business issues when necessary.

  • Assists in projects and/or participates as a project team member on company-wide HR initiatives.

  • Assists in implementing Avantor HR policies and procedures as well as monitoring the effectiveness of these programs. Assists assigned functional teams with the understanding of these programs.

  • Performs other duties as assigned.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

$78,000.00 - $125,350.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Not Specified
Quality Assurance Analyst
🏢 Avantor
Salary not disclosed
Carpinteria, CA 3 days ago
The Opportunity:

At Avantor, people are the most important part of our success because they drive our global performance. That's why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent acquisition initiatives to attract, engage and hire the right talent. Avantor's Quality Assurance & Quality Systems vertical is a crucial part of this mix, enabling all our internal teams worldwide to grow beyond their limits.

The Quality Assurance (QA) Analyst is responsible for contributing to the performance of our Quality Management System (QMS), ensuring compliance to ISO standards/corporate policies and creating a culture of quality across the business. The QA Analyst is responsible for support functions related to the quality systems team, clerical and administrative support, data entry and other supporting functions to ensure maintenance of policies and procedures according to applicable regulatory requirements. The individual will be required to interpret customer purchase orders for quality obligations and will need to negotiate terms of those requirements. This position may also support or participate in the preparation and implementation of QA policies and procedures, perform and manage internal audits, assist or lead customer audits and regulatory inspections, resolve process flow issues, and ensure standards and safety regulations are observed. The QA Analyst must have excellent communication skills to document and perform QA activities, such as writing clarification letters, creating internal audit reports, managing root cause investigations of audit findings, preparing Corrective and Preventive Action reports (CAPA), communicating directly with customers, creating and administering internal training materials and collaborating among cross functional departments. The QA Analyst is an integral member of the site-based leadership team and will actively represent Quality at different facilities. The focus of the position is to develop, perform, manage and continuously improve quality assurance related activities in compliance with ISO and other related standards/guidance.

This position reports into the Sr. Supervisor, Quality Systems and will be onsite at our Carpinteria, CA location.

What we're looking for:

  • Education: High School diploma required. Bachelor's degree in science (Biology, Chemistry, Environmental, etc.) preferred or demonstrable evidence of job-related professional experience and/or strong internal knowledge of Avantor.
  • Experience: 1-3 years of quality and/or contract management
  • Experienced or certified internal auditor for ISO9001 and AS 9100 or related standards/guidance/regulations (ex. GxP, IPEC, etc.) preferred.
  • Project management experience preferred.
  • Experience in using quality management/problem solving principles, tools and methodologies (ex. Lean principals, Six Sigma, PDCA, Kaizen, etc.) preferred.
  • Knowledge of SAP preferred.
  • Proficient computer/Microsoft Office skills.
  • Experience with Agile or similar QMS software preferred.

Who you are:

  • Strong knowledge of distribution, manufacturing, or production operations.
  • Excellent communication skills (verbal and written); ability to effectively communicate with customers, registrars and Avantor associates of different levels.
  • Strong organizational and time management skills, ability to prioritize work.
  • Ability to document processes and lead consensus for standardization across Avantor network.

How you will create an impact:

  • Ensure purchase order contractual obligations are met for quality related aspects through review, interpretation, and negotiation.
  • Root cause investigations related to customers' complaints against quality process failures/nonconformances, issue CAPAs and ensure they are closed on time, create and issue formal customer responses, and verify CAPAs are properly implemented and effective.
  • Prepare, participate and host Quality Assurance (QA) related activities (e.g., internal audits, continuous improvement activities, internal training, external audits from customers, registrars, regulatory agencies (e.g., FDA, DEA, etc.) and site tours.
  • Create, review, and update controlled documents (Standard Operating Procedures (SOPs), Work Instructions, Forms, Training Materials).
  • Identify and implement corrections or process improvements that will ensure the health and compliance of our QMS. Including participating in ABS events related to reduction of errors, process improvements, and improved customer experience.
  • Support Lead Auditors with various problem-solving principles, tools and methodologies (e.g., Lean principals, Six Sigma, PDCA, Kaizen, etc.).
  • Collect, manage and maintain quality data/records, prepare routine/special reports and interpret such information to assess the health of our QMS and make recommendation to management.
  • Participate in the ongoing surveillance and recertification activities required to remain ISO Certified.
  • This position is customer facing and often supports our commercial team. It includes, but is not limited to, preparing for and participating in routine customer calls/events (e.g., Quarterly Business Reviews, Quality Summits, Gemba Walks, etc.)
  • Attend and participates in departmental and/or corporate events (e.g., Town Halls, Management Review Meetings, etc.) and may serves as the Subject Matter Expert for Quality to support various continuous improvement initiatives, projects, Kaizens, etc.
Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

$69,000.00 - $110,975.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Not Specified
Control Technician
Salary not disclosed
Findlay, OH 2 days ago

Client Notes: 3rd shift

Job Description

Primary Purpose: The Maintenance Technician plays a critical, hands-on role in supporting plant uptime and performance. This position is 100% floor-based, directly responding to equipment breakdowns, performing preventive maintenance, and assisting with project-related tasks. A core responsibility of this role is to troubleshoot Mechanical, Electrical and PLC based control system issues in real time to minimize downtime and support efficient operations. The ideal candidate is a strong problem solver, highly responsive, and thrives in a fast-paced manufacturing environment

Primary Duties & Responsibilities

Real-Time Equipment Support & Troubleshooting

  • Immediately respond to breakdowns and perform on-the-spot repairs to restore production.
  • Troubleshoot electrical, mechanical, pneumatic, and hydraulic systems, including PLC I/O and instrumentation.
  • Collaborate with operators to identify and resolve root causes of equipment malfunctions.
  • Support line changeovers and production start-ups.

PLC and Electrical Control Support

  • Diagnose and repair PLCs, HMIs, VFDs, and control-related issues.
  • Troubleshoot systems using tools such as Allen-Bradley RSLogix 5000.
  • Assist with equipment upgrades, installations, and control panel builds.
  • Run conduit, pull wire, and terminate Ethernet and communication cabling.

Preventive Maintenance and Continuous Improvement

  • Perform scheduled preventive maintenance with focus on reliability and efficiency.
  • Take ownership of specific PM areas and proactively improve them.
  • Accurately document all maintenance activities in the CMMS.
  • Identify recurring issues and propose long-term corrective actions.

Project and Fabrication Work

  • Assist in machinery installation and facility improvement projects.
  • Perform light fabrication and welding for safety and efficiency-related improvements.

Safety & Communication

  • Always follow safety protocols and use proper PPE.
  • Keep work areas clean, organized, and free from hazards.
  • Attend and contribute to daily shift meetings and status updates.

Key Attributes & Abilities

  • Strong problem-solving and troubleshooting skills.
  • Ability to work under pressure and make fast, informed decisions.
  • Good communication and team collaboration abilities.
  • High personal accountability, attention to detail, and reliability.
  • Open-minded and eager to learn new systems and technologies.
  • Willing to work 8- or 12-hour shifts depending on business demands, with overtime as needed.

Qualifications & Experience

  • High school diploma or equivalent required; technical certifications or trade school training preferred.
  • Minimum 4 years of industrial maintenance experience, preferably in a manufacturing environment.
  • Demonstrated experience with PLC troubleshooting and industrial electrical systems.
  • Working knowledge of RS Logix 5000 or similar programming environments preferred.
  • Ability to interpret electrical, hydraulic, pneumatic, and mechanical schematics.
  • Basic welding and fabrication skills.
  • Understanding of Lean principles, 5S, and Root Cause Analysis is a plus.
  • Familiarity with CMMS platforms for logging repairs, PMs, and work orders; ability to navigate and input data accurately.


Physical Requirements

  • Must be able to remain on the factory floor for long periods of time, potentially a full shift
  • Ability to lift, push, pull, or carry up to 50 lbs.
  • Ability to crouch, bend, kneel, squat, twist, reach, and stand for extended periods
  • Ability to perform equipment maintenance tasks requiring full-body movement and sustained physical effort
  • Requires full range of motion in arms, hands, and fingers to reach, grasp, hold, push, pull, twist, and use tools
  • Must be able to climb and work on ladders
  • Ability to stay alert and react quickly to plant conditions
  • Schedule may require 40+ hours per week to support manufacturing production.
  • Compensation
Not Specified
General Manager
Salary not disclosed
Harrisburg, PA 2 days ago

About eShipping Distribution Services

eShipping Distribution Services is the warehousing and distribution arm of eShipping LLC, supporting customers across the country with modern, efficient 3PL solutions. Our teams work hands-on in fast-paced warehouse environments that play a critical role in moving products from production to store shelves and directly to customers’ doors. We partner with manufacturers, importers, exporters, wholesalers, and transportation providers, offering customized warehousing, fulfillment, and distribution services designed around each customer’s needs. Our nationwide footprint, advanced technology, and dedicated account teams allow us to operate at scale while maintaining a strong focus on safety, compliance, and operational excellence.


Position Summary

The General Manager of the eShipping Distribution Services team is responsible for the overall success and profitability of a multi-client, Omni-Channel, 3PL Distribution Center. This strategic leader will oversee all facility operations, including warehousing, transportation, and inventory management, to ensure operational excellence, safety, and productivity. The ideal candidate will have a proven track record of optimizing processes, managing profit and loss (P&L), and developing strong teams to exceed customer expectations and key performance indicators (KPIs) in a fast-paced environment.


Essential Duties and Responsibilities

Duties include but are not limited to the following:

  • Motivate, organize, and encourage teamwork within the workforce to ensure that set productivity targets are met
  • Ensure that quality, delivery, and budget objectives are met
  • Operate mechanical and IT systems
  • Liaise with customers and other departments
  • Train, supervise, and appraise staff, including arrangement of forklift certification
  • Maintain statistical and financial records
  • Ensure FIFO compliance and inventory control
  • Confirm that quality objectives and delivery deadlines are met
  • Administer stock control
  • Ensure compliance with health and safety legislation
  • Coordinate with sales team to create pricing proposals
  • Act as warehouse account manager
  • Other duties as assigned


Required Skills & Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

  • Able to stand for extended periods of time
  • Must be able to lift 50 pounds and move pieces using a pallet jack and dolly
  • Possess excellent customer service, time management, and prioritization skills
  • Must have strong communication skills
  • Must be able to work in warehouse environment with varying temperatures


Minimum Education and Experience

  • High school diploma or equivalent
  • Appropriate industry experience


Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

  • Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. and inside the warehouse to greet drivers and interact with other employees. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings.
  • Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem-solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.
  • Work Environment: This position is primarily performed in a warehouse and office with varying degrees of temperatures.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.


eShipping LLC is an equal opportunity employer.

Not Specified
FT Assistant Manager Customer Service
Salary not disclosed
Mocksville, NC 4 days ago

Category/Area of Expertise: Retail Operations

Address: 1388 Highway 601 S; Mocksville NC 27028

Store Code: Store 0932 Front End

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties And Responsibilities

  • Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go , if applicable
  • Hire, train, and develop associates to meet department needs
  • Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports
  • Provide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and Culture
  • Support the achievement of budgeted financials, operating results and Food Lion To-Go KPIs
  • Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
  • Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or

exceed customers' expectations

  • Control store expenses through proper ordering, care for supplies and equipment
  • Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications
  • Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
  • Ensure Front End schedules, including Food Lion To-Go, are written per standards, to provide extraordinary customer service at all times
  • Maintain all Front End registers and equipment, including Food Lion To-Go equipment, and place service calls in an efficient manner which doesn't stall the execution of delivering expected outcomes
  • Ensure all Front End cashiers review the weekly sales flyer and understands where to find key items and communicates unanticipated out of stock conditions
  • Monitor shrink, ensure inventory, including money and monetary assets, are accounted for; provide coaching for associates to recognize and prevent losses
  • Ensure proper control of all store funds and company assets
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Record and report all associate and customer accidents in accordance with established Food Lion procedures
  • Ensures compliance with local, state and federal regulations
  • Adheres to all company guidelines, policies and standard practices
  • Maintains security standards
  • Successfully complete Computer Based Training (CBT) and Training guide
  • Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales
  • Performs all other duties as assigned

Qualifications

  • A high school graduate or equivalent preferred
  • Ability to lead and manage a team
  • Strong understanding of store operations and merchandising techniques preferred
  • Excellent interpersonal, organizational, communication and customer service skills
  • Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation

Physical Requirements

  • Ability to use computers, smart devices, and other communication systems required to perform job functions
  • Ability to use hand held computers for orders, mark downs, scan outs, and inventory
  • Stand 100% of the time, frequently walking short distances
  • Ability to push or pull up to 2000 pounds using a pallet jack or float
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
  • Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
  • Have sufficient visual ability to check invoices, dates, and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Not Specified
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