Constellis Security Jobs in Usa

CoreCivicCorrectional OfficerEloy, AZ

CoreCivic is hosting a hiring event for Correctional Officers on March 25, 2026 at thelocation below.

CoreCivic Recruitment Center540 N. Camino Mercado Suite 2 & 3Casa Grande, AZ 85122Click apply to register for the event:

**Updated Sign-on Bonus up to $5,000 between January 1, 2026, through June 30, 2026.***Must be willing to work at Red Rock or La Palma*$24.39 per hour.

Employees are paid on a bi-weekly basis and have the option to access up to 70% of their earned wages on demand, any day of the week.At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. We are hiring immediately for a Correctional Officer who has a passion for providing the highest quality care in an institutional, secure setting. As a CoreCivic employee, you can expect:

• Company matched 401K
• Paid time off and federal holidays
• Healthcare and wellness programs
• Paid Training and where applicable certifications

The Correctional Officer provides for the security, care and direct supervision of inmates/residents in housing units, at meals, during recreation, on work assignments and during all other phases of activity in a correctional facility. You may have to employ weapons or force to maintain discipline and order. Veterans are encouraged to apply.

• You are responsible for maintaining order and security of inmates in a correctional facility.
• You must be able to work any shift, as you may be assigned to a variety of posts including, but not limited to, armory/key control, housing units, kitchen, medical, visitation, etc.
• CoreCivic recognizes your military service to qualify you for positions requiring criminal justice experience.

You may be a fit for this role if you:

• Have a high school diploma, GED certification or equivalent.
• We train you to be successful: Paid training, and where applicable, be a non-commissioned security officer licensed by the state of employment (we pay the cost for you).
• Have a valid driver's license.
• Can demonstrate the ability to complete any required training.
• Are available to work any hours, any shift.
• Are at least 18 years of age.

CoreCivic is a Drug-Free Workplace & EOE including Disability/Veteran.

Test Security Specialist (3 Openings)

Location: Remote (closest to EST)

Mode: this is a true, temporary assignment covering peak time (test administration and a leave)

Profile: Experience service/analytics person who has proven experience in investigations, compliance, test security, fraud prevention, risk management, or casework in a regulated environment. Ideal to have call center exposure and investigations experience. Will manage 1500-2000 cases - initially via phone that translates to email and outbound communications as cases mature.

Rate: $45/HR ON W2 Benefits

About the Opportunity

As a Test Security Specialist focused on AP Investigations, you will lead investigations into AP test

security incidents and score validity concerns. You will manage cases end to end by reviewing and

synthesizing evidence such as statistical indicators, test day reports, plagiarism findings, AI-related

reports, and any available supporting documentation or physical evidence. You will apply Client

policies and legal requirements to reach clear, well-supported determinations, including whether

evidence supports score cancellation.

You will also communicate professionally with students, parents, and student representatives, including attorneys, counselors, and educators, to ensure timely case resolution and consistent, accurate policy explanation. This role requires strong judgment, attention to detail, and the ability to manage sensitive situations with fairness and discretion.

In this role, you will:

Case Management (65%)

• Own AP investigation cases end to end from intake through final determination and closure,

ensuring each case is handled thoroughly, consistently, and within required timelines.

• Triage and scope cases by identifying allegation type, applicable policy, key evidence needs, and

any immediate risks or deadlines.

• Collect, review, and synthesize evidence including statistical indicators, test day

documentation, proctor and coordinator reports, seating and timing details (when available),

plagiarism findings, AI-related reports, and any supporting materials submitted by stakeholders.

• Analyze patterns and irregularities using investigative reasoning and data review techniques to

determine whether observed signals are consistent with policy-defined misconduct or score

validity concerns.

• Document investigative work clearly and completely in the case management system, including

evidence summaries, rationale, decision points, and recommended outcomes, to ensure audit?ready and defensible case files.

• Develop case recommendations that align to policy and evidentiary standards, and collaborate

with team leads and peers as needed on complex or high-risk determinations.

• Coordinate cross-functional work with internal partners and external vendors to obtain

evidence, validate reports, and resolve open questions, while protecting confidentiality and

sensitive data.

• Track and report case metrics such as status, aging, throughput, and outcomes, and surface

trends, recurring issues, or process gaps to leadership.

• Support continuous improvement by identifying opportunities to refine workflows, templates,

documentation standards, and investigation playbooks to improve speed, consistency, and

quality.

Customer Service (35%)

• Communicate professionally and empathetically with students, parents, educators, and

student representatives about cases under review, including what is being reviewed, what

evidence is considered, and what steps occur next.

• Draft clear written correspondence that accurately reflects policy, process, and case status,

using a tone appropriate for sensitive situations and escalated concerns.

• Conduct phone calls and written follow-ups to gather additional context, clarify

documentation, and resolve stakeholder questions while maintaining confidentiality and

neutrality.

• Maintain detailed communication records so all stakeholder interactions, requests, and

responses are captured consistently and are easy to reference during review or escalation.

• De-escalate sensitive situations by explaining policies and outcomes diplomatically, setting

expectations, and escalating to leadership or legal partners when needed.

• Help ensure timely resolution by meeting response standards, managing follow-ups, and

keeping cases moving forward without sacrificing quality or policy alignment.

About You

Success Measures

Success in this role will be evaluated by:

• Case throughput and timeliness: Managing an assigned caseload and moving cases from intake

to closure within established timelines, including increased volume during peak periods. Where

applicable, meeting productivity expectations aligned to case complexity and seasonality.

• Quality and audit readiness: Producing complete, accurate, and well-organized case files with

clear evidence summaries and documented rationale that meet audit and documentation

standards.

• SLA adherence: Meeting response and follow-up expectations for stakeholder communications

and internal milestones, including timely documentation of interactions and next steps.

• Decision consistency: Applying policies and evidentiary standards consistently across cases and

escalating complex, high-risk, or ambiguous matters appropriately.

• Stakeholder experience: Communicating clearly and professionally, setting expectations, and

resolving cases with fairness and respect, including effective de-escalation when needed.

• Operational contribution: Identifying recurring issues, trends, and process improvements that

strengthen investigation quality, consistency, and efficiency.

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Armed Medical Center Security Officer in Deerfield Beach, FL, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as an armed patrol officer at a government location, monitoring assigned areas through routine patrols and a visible presence that helps reduce security-related incidents. You will respond to concerns, document activity, and communicate clearly with staff and visitors while delivering customer-focused service. Our agile, reliable, and innovative team leads with integrity and teamwork, supported by a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $21.40 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to staff, visitors, and/or contractors while carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a government location.
• Conduct regular and random armed patrols of buildings, parking areas, and perimeter areas to help to deter unwanted activity and identify potential hazards and/or policy violations.
• Control access by checking identification, verifying authorization, managing vehicle and pedestrian entry points, and directing visitors according to post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with local law enforcement and/or on-site personnel as needed.
• Complete detailed reports on patrol activity, incidents, and observations, and communicate relevant information to Allied Universal supervision and/or the client representative.

Minimum Requirements:

• Have 5+ years of security-related experience.
• Customer service experience is preferred.
• An armed guard card/license is preferred.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

About the job

Position Overview: Embedded Senior Security Officer - Houston, TX (Onsite)

Insite Risk Management delivers bespoke, ongoing physical security programs to both enterprise and private clients. The Senior Security Officer is a fully embedded security resource to be based out of Insite’s client Houston HQ Office. This individual will be backed by Insite’s team of multidisciplinary security experts and help oversee the tactical day-to-day efforts of the Insite security program, as well as office-related security efforts. This individual will support the client’s day-to-day needs as security matters arise that require dedicated security advisement and support.

This position is based in the Houston, TX.

Key Responsibilities:

• The Senior Security Officer reports directly to the client’s Manager of Corporate Facilities and Security and the Insite Security Program Lead.
• Supervising Houston office physical security and serve as a security liaison for Corporate Security, develop relationships with base building management, and local responders and law enforcement during incidents
• Oversee local application administration of access control system in line with standards developed by the firm (under Insite’s consulting findings and recommendations)
• Coordinate with building management to ensure fire life safety drills are performed according to local code requirements and routinely inspect site security posture and take immediate corrective actions, where possible; manage vendor service calls where third-party maintenance is required
• Carry out on premise passive monitoring and passive surveillance of Houston HQ
• Serve as a first responder for security incidents in accordance with the client’s Use of Force policy (developed by Insite’s consulting team) and applicable laws.
• Serve as a first responder to medical emergencies, providing immediate assistance and rendering first aid, CPR, or AED assistance in accordance with training, certification, and applicable regulations.
• Assist with onsite or local special events and provide executive protection liaison for high profile visitors
• Effectively communicate with users in a timely manner regarding all requests to ensure appropriate expectations are established
• Assist in the coordination of day-to-day vendor entry/access to the office buildings through the designated building management request and service ticket tools/software
• Develop a working knowledge of client work processes, workplace culture and policies essential for effective service delivery to users
• Participate in special projects and initiatives, as needed
• Assist Insite’s Security lead with annual reviews and refreshes of office assessments
• Serve as the primary liaison and point of contact for Insite’s broader security team for the client
• Assist Insite’s security lead on 24/7 protocol-driven emergency response in conjunction with Insite’s GSOC for the client

Required Experience and Skills:

• Armed and current license
• Bachelor’s Degree required
• 4-6 years of law enforcement or security or Military
• Solid knowledge base across physical security domains including: physical security assessments; threat assessment and management; and critical event planning and response; and security training
• Experience in one or several physical security domains. Hands-on familiarity with security technologies for access control, video management, intrusion detection, etc.
• Strong written and verbal communications skills
• Demonstrated experience collaborating with cross-functional teams and coordinating with law enforcement
• Successful management of highly confidential information
• Track record of remaining organized and motivated while balancing and prioritizing multiple projects and objectives and meeting tight deadlines
• Highly proficient in MS Office software; Smartsheet proficiency a plus
• This position requires the ability to perform essential job functions that may include, but are not limited to:

o Standing and/or walking for extended periods.

o Bending, reaching, kneeling, or stooping as needed to complete assigned tasks.

o Maintaining the physical stamina necessary to meet the demands of a fast-paced work environment.

o Must be able to pass a drug test at hire and on demand.

o Required: CPR, First Aid, AED; TCC, de-escalation (e.g. NDTC), arrest procedures, defensive tactics preferred.

o Experience in customer or concierge service and/or proven track-record of effective communications with employees and visitors in a corporate environment.

Salary Range:

$110,000 - $115,000 (based on experience)

Company Description

Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity® and they’re woven throughout our culture.

PenAir is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $2.5 billion in assets, our purpose is to enhance the lives of those we serve in the Florida Panhandle, Southern Alabama, and Virginia.

Careers

Do you have a passion for helping others?

Currently, PenAir provides access to 14 convenient locations in Baldwin County, AL and Escambia, Santa Rosa, and Okaloosa Counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.

Join the team. You’ll fit right in.

Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air! Success looks different for everyone. Where will your journey take you?

The PenAir difference.

Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.

Holistic Amenities:

1. Up to $15K available for continuing education
2. Student Loan Paydown
3. Adoption Assistance Reimbursement
4. Wellness Programs
5. Gym membership reimbursement
6. Formal Career Development Resources
7. Financial Wellness Resources
8. Purchase assistance with computers and fitness equipment.

Benefits Package Highlights:

1. Generous PTO Plan—20 days for new hires
2. Paid Maternal & Parental Leave
3. Competitive Retirement Plan
4. Competitive medical, dental & vision plans
5. Company paid Telehealth services.
6. Company paid Short Term Disability
7. And more……….!

The starting salary for this role is $86,000 to $102,000 per year, depending on experience.

About the role:

Oversees PenAir Credit Union’s fraud mitigation strategies and physical security program, ensuring effective risk reduction practices and timely deployment of loss prevention initiatives. Reviews industry and regulatory developments to identify gaps, recommends improvements, and establishes metrics to monitor fraud trends. Collaborates across departments to strengthen overall program effectiveness.

Major Duties and Responsibilities:

• Maintains and demonstrates knowledge of new & pending laws that will affect the Credit Union’s operations. Maintain a working knowledge of Credit Union services including debit and credit cards, ATM, ACH, draft, and wire processing, BillPay, account to account, person to person, etc..
• Manage the development, testing, and implementation of new fraud rules and strategies to improve program performance and mitigate loss, while monitoring, analyzing, and communicating fraud trends and losses to staff and management. Recommend procedural enhancements across departments based on dispute and case analysis to strengthen overall fraud mitigation efforts.
• Oversee all aspects of the Physical Security program & building projects. Respond to all security violations as required by regulation or credit union security policy. Coordinates with appropriate law enforcement agencies, financial institutions, vendors, & auditors.
• Assist in supporting daily operations related to fraud management. Coordinates and communicates with appropriate departments to ensure they are adequately informed and trained in fraud detection and prevention best practices.
• Hires, reviews, schedules, trains, and monitors the work of direct reports, conducts performance reviews; allocates resources to meet operational needs within the department; implements change based on departmental performance and/or internal recommendation; manages escalations and complaints.
• Perform other job-related duties as assigned.

Minimum Qualifications:

Experience

• Eight years to 10 years of similar or related experience, including preparatory experience.

Education/Certifications/Licenses

• Equivalent to a college degree (BS or BA in a relevant field). Completion of an industry certification

Interpersonal Skills

• The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position.

Other Skills:

• Strong communication skills, both orally and in writing
• Ability to work independently and as part of a team, problem solve and make decisions.
• Must be numbers and detail oriented.
• Public speaking
• Knowledge of the features and benefits of financial institution products and services (to include mortgage products).
• Trustworthy with confidential information
• Strong knowledge of fraud management/investigative processes, knowledge of fraud tools and models; knowledge of bank payment systems.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

We’re looking for a Senior Physical Security Design Consultant to join our team in Raleigh, NC.

This is not an IT, Information Security, or Cybersecurity position.

This is not a remote position. You will be expected to be physically present in our Raleigh office most days.

What experience should you have?

• Direct experience in designing, specifying, installing, repairing, and/or programming security systems old and new, such as AMAG, American Dynamics, Assa Abloy, Avigilon, Exacq, Genetec, Gunnebo, Hanwha, Honeywell, Lenel/S2, LifeSafety Power, Software House, Tyco, Zenitel and others.
• A Bachelor's degree and a minimum of 3 years of experience in security system engineering; or an equivalent combination of experience, skills, and education.
• Certification such as Certified Protection Professional (CPP) or Physical Security Professional (PSP), or the commitment to obtaining one within a year.

What do we need you to do?

• Primary responsibility: Review building architecture design documents and create security system designs, including security management systems, access control systems, intrusion detection systems, video surveillance systems, and related systems as needed.
• Assess the client’s physical security needs.
• Review architectural drawings and site plans.
• Create specifications for security systems and products.
• Provide technical assistance to the client during the bid and procurement process.
• Oversee construction and installation of security systems.
• Conduct system commissioning when systems are installed.
• Conduct in-depth physical security assessments for clients. This may include perimeter security, CPTED, lighting, vegetation, fencing, policies and procedures, security operations, security personnel and staffing, security culture and program, security technology, and other topics.
• Develop strategic security programs tailored to match our clients' business cultures.
• Develop security policies, strategies, and procedures for clients in line with security requirements.
• Manage and coordinate multiple integrated security projects simultaneously.
• Cultivate and sustain positive client relationships.
• Prepare and manage project budgets and schedules.
• Develop and cultivate new business leads and opportunities through your network of contacts and relationships.

What skills are needed for this job?

• Ability to read and interpret architectural drawings.
• Proficiency in project management principles, practices, techniques, and tools.
• Familiarity with building construction and building codes.
• Strong skills in examining and re-engineering security operations and procedures.
• Expertise in group facilitation, mediation, and conflict resolution.

Summary

Our client, a top-tier professional services firm with a large global footprint, seeks a Physical Security Manager (Security Manager // NOT a cybersecurity role) responsible for overseeing and strengthening physical security operations across the United States and key locations in Latin America, to safeguard its people, offices, and assets. The incumbent will assist in the development of consistent security practices that tie into the Firm’s global security program. The Security Manager will play a key role in supporting daily operations, as well as managing security platforms and third party security vendors. Additional areas of responsibility include crisis management and incident response, risk awareness, compliance with global standards, and business continuity planning.

This is a hands-on role that requires excellent coordination, communication, and problem-solving skills to support an effective and responsive security posture. Flexibility and the ability to travel with little notice is required.

The role is based at the Firm’s New York City office and requires on-site presence.

Responsibilities

Security Operations Support:

• Assist in implementing and maintaining standardized security policies and procedures across regional offices
• Support Office Managers with security best practices, and help identify and implement practical remediation measures
• Support the planning and execution of annual security assessments
• Ensure consistent service delivery and performance from 3rd party security vendors
• Assist in the operation and management of security technology systems (e.g., access control, emergency alerting, threat monitoring)
• Report local security incidents/issues into the Firm’s incident management reporting system
• Plan and implement security measures for major company events held throughout the year and provide on-site support during events

Incident Management and Intelligence:

• Act as a point of escalation in managing global security incidents
• Provide operational support during incident response, ensuring timely communication with relevant stakeholders and proper reporting
• Support the day-to-day use of security intelligence platforms, including reviewing automated alerts and escalating where needed
• Help maintain local office awareness of emerging risks and coordinate with third-party providers for periodic security reviews

Business Continuity:

• Support the development, implementation, and maintenance of business continuity plans across regional offices
• Assist with the coordination and delivery of tabletop exercises and continuity drills, ensuring lessons learned are captured and applied
• Work with Office Managers to embed resilience practices into daily operations and ensure preparedness for potential disruptions

Qualifications & Skills

• Bachelor’s Degree strongly preferred
• 5+ years of corporate private-sector experience required; professional services and global experience strongly preferred
• Significant hands-on experience in supplier negotiations and vendor management
• Strong understanding of corporate security policies and compliance
• Understanding of global risk management frameworks and relevant standards; for example - ISO 27001 (information security) and ISO 31030 (travel risk management)
• Knowledgeable about workplace violence and insider threat security protocols and training
• Strong organizational and project management skills, with the ability to support cross-regional initiatives and balance multiple priorities
• Exceptional communication skills to engage with regional teams, suppliers, and senior management
• Active listening skills for conflict resolution and problem solving
• Analytical thinker with the ability to assess risks, interpret incident data, and contribute to process improvements
• Ability to work non-standard hours (evenings/weekends) as needed in support of major company events
• Proficient in Microsoft Office and the usage of security-related platforms (e.g. intelligence platforms, reporting dashboards)

POSITION SUMMARY

We are seeking a highly qualified Residential Security Agent to join our team of dedicated professionals. The ideal candidate will demonstrate exceptional judgment, integrity, and situational awareness while ensuring the safety and security of personnel, property, and visitors. This position requires extensive experience in armed security operations, superior communication skills, and the ability to respond effectively to high-pressure situations.

PAY TRANSPARENCY:

$44.50 per hour + $5.05 health and welfare

RESPONSIBILITIES

• Provide armed protection for personnel, facilities, and assets in accordance with company policies and client requirements.
• Conduct roving patrols, access control, and perimeter security to prevent unauthorized entry, theft, vandalism, or safety hazards.
• Monitor and respond to security systems, alarms, and surveillance equipment.
• Screen and process all visitors, ensuring compliance with security procedures.
• Identify, investigate, and report suspicious activity or safety concerns.
• Maintain detailed and accurate incident and daily activity reports.
• Coordinate and communicate effectively with law enforcement, emergency responders, and site leadership during incidents.
• Apply de-escalation techniques and exercise sound judgment when responding to disturbances or threats.
• Adhere to all use-of-force policies and maintain weapons in a safe and responsible manner.
• Support a culture of safety, professionalism, and customer service at all times.

QUALIFICATIONS

• Be a citizen of the United States of America.
• Be at least 21 years of age. While there is no maximum age limit for RSA positions, all applicants shall be able to withstand the physical demands of the job and be capable of responding to emergency situations.
• Be a high school graduate or have a General Educational Development (GED), or equivalency.
• Be able to read, write, and speak the English language fluently.
• Possess a valid, unrestricted (except eyeglass wear) state driver's license.
• Possess one of the following qualifications:
• a minimum of three years of military experience, or;
• a minimum of one year of sworn law enforcement or armed contract security guard experience providing services similar to this contract requirement
• Undergo a criminal background check processed by the Government.
• Be free from conviction of any felony.
• Be free from conviction of any misdemeanor crime of domestic violence in accordance with United States Code, Title 18 S.C. § 922(g)(9) (Lautenberg).
• Be free from any convictions for Driving under the Influence in the past three years prior to application.
• In the case of military service, any separation must have been under honorable conditions.
• Successfully pass all physical fitness requirements.
• Possess a solid work history without any significant infractions or discipline.
• Meet or exceed all position requirements listed in the Statement of Work

BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace.

• Medical, Vision & Dental Insurance
• Paid Time-Off Program & Company Paid Holidays
• 401(k) Retirement Plan
• Insurance: Basic Life & Supplemental Life
• Health & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Personal Development & Learning Opportunities
• On-the-job Training, Skills Development & Certifications
• Corporate Sponsored Events & Community Outreach

WORKING CONDITIONS

• Business work hours are 24/7 and weekend availability is required.
• Work is typically based in a busy environment and subject to frequent interruptions.
• May be subject to outdoor conditions including extreme temperatures and weather.
• Subject to high noise levels

PHYSICAL REQUIREMENTS

The position may require extensive sitting, watching monitors, walking around the facility outside in rain, wind or other poor weather conditions and kneeling and stooping to look under or inside vehicles or containers.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is frequently required to sit, talk or hear, stand, walk, use hands to handle, or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, and taste or smell. The employee occasionally lifts and/or moves anything from 10 to 165 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision, depth perception and the ability to focus. Work in austere and uncomfortable conditions for prolonged periods, including periods of inclement weather, while performing walking, standing, searching, and surveillance or sitting duties essential to the performance of the security functions.

• Basic Life Support (BLS) within 30 days - American Heart Association (AHA)
• Crisis Prevention Institute (CPI) Training within 3 months.

• Ensures patient, visitor and staff safety by following policies/procedures and adhering to the National Patient Safety Goals
• Sets behavioral limits on patients according to hospital and ED policies
• De-escalates patients utilizing CPI techniques
• Takes initiative in making decisions and taking immediate action to ensure safety
• Participates in application of seclusion/restraints when appropriate; provides monitoring of patients in such situations; completes appropriate documentation, including restriction of rights forms
• Participates in patient and staff debriefing
• Interfaces effectively with Behavioral Health, ED and Security staff to promote a safe environment; calls for additional assistance if needed
• Provides supportive care to patients and families when appropriate
• Continuously monitors video/audio equipment to ensure patient, visitor and staff safety, and/or makes “rounds” in the immediate patient care area
• Completes electronic event reports as indicated

• Serves as a point of entry for the Behavioral Health Service Line
• Answers all calls in a timely manner
• Ensures patients are treated with respect and dignity
• Obtains pertinent information from referral sources seeking patient admission to effectively and efficiently triage requests for services
• Assists in facilitating admissions or making referrals to appropriate resources
• Utilizes collected data to triage Behavioral Health patients and ensure appropriate level of care is recommended
• Ensures compliance with legal components of admissions/treatment recommendations (mental health code, confidentiality act, voluntary/involuntary admissions, patients’ rights, obtaining releases of information)
• Assists in administering/scoring assessment scales per protocol as needed
• Documents assessment thoroughly using assessment forms; completes information about disposition and steps taken to reach decision
• Documents interventions in a succinct and goal directed manner using DAIR format
• Incorporates Recovery principles in all therapeutic interventions
• Provides support, sets limits, and/or facilitates learning from the situation if/when providing direct patient care

• Actively promotes and achieves customer satisfaction (patient, family, departments and physicians)
• Assists in completing chart audits and compiling other data to evaluate performance
• Compiles and assists in analyzing intake, utilization and patient flow data
• Generates ideas for improving processes, treatment, and patient care
• Participates in Root Cause Analyses and assists in development of action plans and implementation of action plans

• Educates Behavioral Health patients/families/significant others about the Behavioral Health Service Line
• Possesses a working knowledge of community services
• Assists in referring patients to the most clinically appropriate setting
• Assists in making arrangements for recommended services (for example, makes appointments with follow up providers, etc.)
• Documents patients' requests for services, suggested referrals and disposition of such
• Incorporates Recovery principles in disposition planning
• Assists in conducting follow up “surveys” to ensure patient’s' needs were met (patient satisfaction, follow up appointments, etc.)
• Assists with removing any barriers patients/families encounter with recommendations
• Acts as a patient advocate to gain access to community services
• Maintains solid working relationships with other community providers
• Recognizes and reports abuse/neglect situations as required by law