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Product Manager
Salary not disclosed
San Francisco, CA 2 days ago

Job title: Product Manager

Location: San Francisco, CA

Duration: Full-time


Key Responsibilities

  • Product Roadmap Support: Assist in defining and prioritizing the Salesforce product backlog, ensuring alignment with the client’s broader business goals.
  • PMM & Adoption Strategy: Develop internal "marketing" materials (one-pagers, release notes, and demo decks) to drive user adoption and communicate the why behind new Salesforce features.
  • Data-Driven Decision Making: Analyze platform usage metrics and business KPIs to identify friction points and opportunities for automation or optimization.
  • Stakeholder Orchestration: Partner with sales, marketing, and customer success leaders to translate "pain points" into crisp functional requirements.
  • Agile Execution: Work closely with our engineering and Salesforce architect teams to ensure sprints are on track and UAT (User Acceptance Testing) meets the "Definition of Ready."


Required Qualifications

  • Experience: 5+ years of experience in Product Management, ideally within a B2B or SaaS environment.
  • The PMM Edge: Proven ability to synthesize complex technical features into simple, value-based narratives. You should be as comfortable in a slide deck as you are in a Jira ticket.
  • Data Fluency: Strong analytical skills with experience using tools (e.g., Excel, Tableau, or Salesforce Reports) to tell a story with data.
  • Communication: Exceptional written and verbal communication skills—this role requires "managing up" to client leadership.
  • Strong understanding of data analytics, leveraging insights to drive decision-making, and creating interactive dashboards for data visualization.
  • Strong experience beyond the Salesforce ecosystem, with broader expertise across multiple platforms and technologies.
Not Specified
Head of Marketing
Salary not disclosed
New york city, NY 2 days ago
Head Of Marketing

Maslansky + Partners is a Language Strategy and research consultancy that helps the world's most influential and innovative organizations harness the power of language and craft communication strategies to drive behavior change. Our work is guided by a simple, powerful idea: it's not what you SAY that matters, it's what your audience HEARS.

Clients look to us as experts in the art and science of persuasion. To help products stand out in a crowded space. To shape company reputations. To win on issues that matter. To respond effectively to crisis. To engage employees. Every word you use is a choice. We help companies choose wisely.

Do you have a passion for persuasion, puzzles, and what makes people tick? Do you love helping clients solve high-stakes challenges? We're looking for people with exemplary critical thinking skills, deep empathy, a natural curiosity, and a gift for effectively articulating ideas to join our growing team.

As part of that growth, we are seeking a strategic and results-driven Head of Marketing to lead our revenue generation and marketing efforts. This role will be instrumental in executing the company's growth strategy, driving new business development, and enhancing maslansky's visibility. This role requires a unique blend of marketing expertise, sales acumen, and leadership skills to help our firm get to the next level.

Responsibilities

What You'll Do:

  • Growth Strategy
    • Work with the leadership team to develop and implement a comprehensive revenue growth strategy aligned with our growth goals.
    • Lead the creation and execution of marketing plans to enhance awareness of language strategy and attract new clients.
    • Manage marketing and business development teams, fostering a collaborative environment that encourages creativity and innovation. Current team includes:
      • Account Services Director: Responsible for new business activities including outreach, proposals, and ensuring all offerings get in the hands of our clients, prospects, and agency partners
      • Marketing and Content Manager: Responsible for execution of marketing tactics
      • Additional support is provided by a coordinator
  • Business Development
    • Work with Global Client Leads and Account Services Director to identify and pursue new business opportunities, building relationships with potential clients and partners.
    • Oversee the sales pipeline, from prospecting to closing, ensuring the agency meets its revenue targets.
  • Marketing Oversight
    • Work with Marketing and Content Manager to manage and optimize all marketing channels, including digital, social media, content marketing, and public relations.
  • Measurement
    • Set performance metrics and analyze results to drive continuous improvement.
    • Use data-driven insights to inform marketing strategies and improve client engagement.
  • Budget Management
    • Develop and manage the marketing budget, ensuring resources are allocated effectively to maximize ROI.
Qualifications

What We're Looking For:

  • Bachelor's degree in Marketing, Business Administration, Communications, or a related field; MBA preferred.
  • 10 + years of experience in marketing and sales (at an agency or professional services firm preferred), with a proven track record of driving revenue growth.
  • Strong leadership skills with experience managing teams in a fast-paced environment.
  • Creative thinker with strong problem-solving abilities, a strategic mindset, and an entrepreneurial spirit.
  • Excellent communication and interpersonal skills, with the ability to build relationships with clients and stakeholders.
  • Strong writer with ability to capture attention and drive engagement.
  • Experience using thought leadership, industry conferences, and media relations to build awareness.
  • Proficiency in using digital marketing, social media, and analytics tools to drive awareness and conversion.

Four Reasons To Join The Maslansky + Partners Team:

  • You Won't Be Bored . You will work with diverse clients and industries on diverse challenges that allow you to learn every step of the way.
  • You Will Be Challenged And Grow. We'll make you a stronger strategic thinker, a better writer, and a more confident presenter, as part of a culture focused on feedback and committed to personal growth. If you are good, you will not get lostyour contribution will be recognized and rewarded.
  • You Can Make A Big Impact . Our team is encouraged to use our passion and expertise to support causes that matter. Through work with PENCIL, Head Start, SBP, and our Project Good Words program, we've improved access to education, career opportunities, disaster relief, and clean waterto name a few.
  • You'll Definitely Have A Good Time . We do serious work but never take ourselves too seriously. Lots of work and lots of fun to help you stay energized and engaged.

The range below represents the low and high end of the base salary someone in this role may earn as an employee of maslansky + partners in New York City. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

The anticipated base salary range for this position is $180,000 - $220,000. In addition, this position is also eligible for an annual sales incentive.

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and other benefits also are available.

Not Specified
Senior Sales Program Manager
Salary not disclosed
Circle pines, MN 2 days ago
Senior Sales Program Manager

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Years award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.

Our mission is simple: End Cyber Risk. We're looking for a Senior Sales Program Manager to be part of making this happen.

We're seeking a strategic and execution-focused Senior Sales Program Manager to drive scalable, high-impact initiatives across our global sales organization and channel partner ecosystem. This hybrid role will own the planning, coordination, and execution of sales programs that accelerate readiness, increase partner engagement, and improve revenue performance.

Position Overview and Objective:

The Senior Sales Program Manager is responsible for:

  • Designing and executing global go-to-market programs aligned to sales priorities, product launches, and growth initiatives.
  • Developing, delivering, and optimizing enablement content and experiences for internal sales teams and external channel partners.
  • Collaborating cross-functionally with product, marketing, operations, alliances and regional sales leaders to ensure GTM readiness.
  • Owning program timelines, communication plans, and performance metrics to ensure adoption and measurable impact.
  • Building scalable frameworks, enablement content, and tools that accelerate ramp times, rep efficiency and partner activation and engagement.
  • Analyzing program and partner performance to identify opportunities for continuous improvement.

Our program managers must have exceptional soft skills in-order to bind cross-functional product and service teams together to ensure they are effective, while minimizing waste and risk. The role requires very strong business acumen, broad understanding of sales processes, leadership, and excellent organizational skills.

Success in this role is predicated on an ability to drive outcomes by emphasizing team strengths to accelerate success while navigating friction and ambiguity.

The ability to build trust with and influence senior leadership is essential. The ideal Program Manager will embody a unique blend of skills in strategic thinking, an eye for detail, artful communication, ability to quickly pivot based business requirements, and to lead varying disciplines of cross-functional teams.

Primary Responsibilities and Duties:

  • Strategic Execution Realize sales and channel strategy by proactively helping teams pave the way from concept through launch while ensuring the highest quality of outcomes. Make recommendations on how best to achieve strategy by making sure the team and organization understand desired goals, what success looks like and by ensuring there are clearly established priorities.
  • Program Orchestration, Alignment and Communication - Simultaneously facilitate 5-7 major programs at any given time while understanding how the program delivery complexities fit into the bigger product & service delivery vision. This will include planning and managing the timely delivery and operationalization of key sales motions. This position centralizes coordination between the business, sales, channel, customer success, demand and sales development by orchestrating progress from inception to delivery while ensuring alignment. Program managers act as the primary communication liaison for each program by facilitating critical conversations, taking responsibility for shared understanding of status and radiating that information in a consistent and consumable way to stakeholders. Program managers escalate and manage dependencies, issues and risks and ensure action plans are in place and collaborate with other departments to meet target milestones.
  • Content Development Responsible for process mapping and content creation for internal and external channel team members. The content can include job aids, training materials, courses and external assets.
  • Organizing for Success For each program, ensure that a charter is established with clear objectives, resources, deliverables, and definitions of success; and that all stakeholders are aware of, and aligned with, scope and target milestones. Ensure that the team understands the plan and target milestones. Ensure program level activities are well understood through a regular cadence of team and executive communications, documentation, metrics and processes.
  • Meeting Facilitation Demonstrate excellent facilitation skills in moderating meetings. Examples include engaging all participants to facilitate their best contribution, sending agendas ahead of time, establishing clear objectives, managing the process to realize these objectives, capturing key content, and following up promptly on all action items.
  • Analytics and Tools Using an understanding of business outcomes and the principles of effective delivery, leverage analytics to radiate actionable information throughout the organization from the team to executive level. Leverage tool capabilities to automate and simplify program activities. Partners with Sales Analytics team to align on core KPIs and metrics that act as the source of truth for the organization. The core data sets must be validated, accurate, complete, and consistent so that best next actions and decisions can be taken.
  • Team Participation & Continuous Improvement - Actively contribute to the cohesion and effectiveness of the program management team by adding new ideas, sharing successes and failures, and showing up with a continuous improvement mindset.

Required Skills and Experience:

  • 5+ years of sales enablement, channel programs, and/or sales planning experience.
  • Experience communicating and representing work to senior leadership, framing discussions to gain valuable feedback, and experience working with technical management teams to develop systems, solutions, and products.
  • Analytical and problem-solving experience with large-scale systems.
  • Proficient in building trust and establishing relationships across multi-disciplinary teams.
  • Aptitude towards establishing and leading teams through multi-disciplinary relationships including sales, customer success, deployment, channel, sales development, product marketing, demand and product organizations.
  • Understanding of project and program management skills and methodologies.
  • Hands on experience with sales tech stack (Salesforce, LMS platforms, enablement technology).
  • Ability to assess risk and, with guidance, drive change management at the program, project, and cross-functional levels.

About Arctic Wolf:

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work USA (2021-2024), Great Place to Work Canada (2021-2024), Great Place to Work UK (2024), and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values:

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting people's and organizations' sensitive data and seeking to end cyber riskwe get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

  • Equity for all employees
  • Flexible time off and paid volunteer days
  • RRSP and 401k match
  • Training and career development programs
  • Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
  • Robust Employee Assistance Program (EAP) with mental health services
  • Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf

Not Specified
IT Support Coordinator
Salary not disclosed
Summerville, SC 2 days ago

ATI has been named "Best Places to Work in SC" from 2


This is a full-time opportunity with benefits

ATI provides Medical, Dental and Vision Plan options

Flexible Spending Accounts, including health and dependent care accounts

403B Retirement Savings plan with a very competitive company contribution

Personal time-off (pre-loaded & accrued) plus 12 paid holiday-days

Life Insurance paid by ATI

Paid Parental Leave

Short-Term & Long-Term Disability Coverage paid by ATI

Employee Assistance Program

Tuition Reimbursement Program

Flexible work schedules


ATI's standard business hours are Monday-Friday, between 8 AM - 5 PM.


ATI builds and manages collaborations that conducts research and development of new technologies to solve our nation’s most pressing challenges. Our collaborations are custom-built teams of organizations from industry and academia that develop novel technologies for the federal government. Traditionally, these processes are complicated and burdensome. That’s where ATI comes in. We simplify and streamline processes to make it all work. When you work at ATI, you become a part of something larger than yourself. Our collective work – no matter what department or division you work in – ultimately enables the warfighter, saves lives, and diversifies the industrial base. At our core, ATI is a service organization. We are in service to others; it’s what we do, and it’s who we are.


Position Description:


The IT Support Coordinator plays a central role in supporting daily technology operations, coordinating IT support activities, and ensuring smooth communication between technical teams, end users, and external vendors. This position helps maintain the organization’s IT assets, systems, and processes while supporting ongoing technology initiatives. Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system. We offer a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.


Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.


**This position offers a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.**



Essential Functions:


  • Coordinates and helps organize IT support requests to ensure timely resolution and appropriate escalation.
  • Serves as a liaison between technical staff and non-technical departments to gather requirements and communicate updates.
  • Maintains accurate inventories of hardware, software, and licensing records
  • Assists with vendor coordination and third-party service activities as directed
  • Supports planning and scheduling of IT projects, system upgrades, and deployments
  • Tracks and maintains records for hardware and software assets throughout their lifecycle.
  • Provides basic user training and guidance on software tools and security best practices.
  • With guidance helps develop, update and maintain IT documentation, including configurations, processes, and troubleshooting guides
  • Supports implementation of software updates and security patches.
  • Assists with audit and compliance documentation preparation.
  • Supports onboarding and offboarding by provisioning and deactivating user accounts and equipment.



Additional Responsibilities:


  • Assures consistency in work and resolves or elevates issues as appropriate.
  • Ensure proper documentation of IT processes.
  • Continuously seeks opportunities to streamline processes and improve efficiencies.
  • Other duties as assigned.



Qualifications:


  • A Bachelor’s Degree and 2 years of relevant working experience or an Associate’s degree in Information Technology, Computer Science, or related field is and 4 years of relevant experience, is required.
  • One to two years of experience in IT support, help desk, or a related technical role; internships or equivalent hands‑on experience are acceptable.
  • Working understanding of project coordination activities, such as tracking tasks, documenting updates, and communicating status.
  • Working knowledge of Microsoft Windows operating systems, Microsoft 365, and common business applications.
  • Understanding simple networking tasks such as connecting devices to a network, identifying basic connectivity issues, and following troubleshooting steps.
  • Ability to follow documented processes, use ticketing systems, and track work effectively.
  • Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
  • Strong verbal and written communication skills with the ability to convey technical information clearly.
  • Awareness of basic cybersecurity best practices, such as password hygiene and software update importance.
  • Ability to work independently and collaboratively with cross‑functional departments.
  • Employee must be a U.S. citizen by birth or naturalization, or a green card lawful U.S. permanent resident, or a political asylum in the U.S. Individual must meet the definition of “a U.S. person” upon hire due to the risk assessment of this position.
  • This position is subject to a background check that includes a review of criminal records. In reviewing an applicant’s criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.



Physical Requirements:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.


Ability to use phone and computer systems, copier, fax, and other office equipment.


Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.


Work Environment:


This position is located in an air-conditioned, environmentally controlled atmosphere, and occasionally attend meetings in technology company environments.


Noise level in the work environment is usually moderate.


ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and all other protected classes.


Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.


If you require accommodations to complete this application, please contact Human Resources at (843) 760-4350 or email


Anticipated starting salary is in range commensurate with education and experience:

$58,000 - $62,000

Not Specified
Registered Nurse IV Therapist
Salary not disclosed
Cypress, TX 5 days ago

Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical education to improve your skills. As a Registered Nurse at HCA Houston Healthcare North Cypress, you’ll have all the staffing support, technology and resources you need to deliver safe, high-quality care—so you can focus on what you do best.

Job Summary and Qualifications

The Staff RN in the Day Surgery/Infusion Center – IV/PICC Team provides care for adolescent, adult, and geriatric patients. This role focuses on PICC line insertion, maintenance, and related IV therapy procedures.

What you will do in this role:

  • Responsible for PICC line and mid insertion, monitoring, declotting, and discontinuation.
  • Administers intravenous infusions and injections.
  • Provides patient and family education regarding PICC lines and central lines.
  • Participates in quality improvement activities and supports the hospital's mission.
  • Responsible for PICC line insertion; assists staff with monitoring PICC lines, declotting, and discontinuing catheters with or without catheter tip cultures.
  • Assists with difficult IV insertions.
  • Responsible for routine dressing changes on Central Lines.
  • Responsible for patient/family education regarding PICC line insertion and dressing changes for Central Lines.
  • Assists Clinical Educator(s) in providing education to staff as necessary.
  • Keeps current on advances in IV therapy and line insertion.
  • Administers intravenous infusions and injections, based on doctor orders, on selected patients including but not limited to: antibiotics, iron infusions, steroids, Remicaide, blood and blood products, Rhogam, Procrit, and Neupogen.
  • Carries out or assists ancillary services with diagnostic procedures such as Cortisone Stimulation Testing, ACTH, R-Gene 10 test, Tensilon testing, and/or Therapeutic Phlebotomy.
  • Responsible for meeting the Standards of Practice and managing all assigned personnel, supplies, and equipment of assigned unit.
  • Participates in activities to plan, measure, assess, and improve the quality of patient care.
  • Supports the mission, goals, and objectives of the hospital.
  • Responsible for orientation of new personnel as delegated by the Assistant Nurse Manager, Nurse Manager, or Director.
  • Maintains clinical knowledge of Core Measure requirements inherent to position. Documents patient assessment, patient education, and patient care activities in the medical record by using terminology that complies with the current Core Measure data definition version. Communicates in a timely manner with other clinicians to achieve Core Measure compliance.
  • Collaborates with physicians, nurses, and other clinical disciplines in making decisions regarding each patient's nursing care needs.
What qualifications you will need:
  • Advanced Cardiac Life Spt must be obtained within 6 months of employment start date
  • Basic Cardiac Life Support
  • (RN) Registered Nurse
  • Associate Degree Required, Bachelors Degree Preferred 
  • PICC Line Experience strongly preferred 

Benefits

HCA Houston Healthcare North Cypress, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location

HCA Houston Healthcare North Cypress, a campus of HCA Houston Healthcare Kingwood, is a 165+ bed, general acute care hospital, founded in 2006 by local physicians who wanted to create a sophisticated, patient-friendly healthcare environment for their community. We strive to provide world-class healthcare to patients throughout Cypress, TX and Northwest Houston. HCA Houston North Cypress provides comprehensive services utilizing the latest in medical technology and equipment. We employ well-respected area physicians and aim to provide an upscale five-star hotel-like ambiance with the comfort of those we care for in mind. Our services include a 20+ bed unit ICU, robotic-assisted surgery, orthopedic care, joint replacement surgery, cancer care, advanced wound care services using hyperbaric medicine, advanced breast cancer screening and imaging, and much more. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing."

Sammie Mosier, DHA, MA, BSN, NE-BC

Senior Vice President and Chief Nursing Executive, HCA Healthcare

If growth and continued learning is important to you, we encourage you to apply for our Registered Nurse IV Therapist opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Not Specified
Registered Nurse IV Therapist PRN
🏢 HCA Houston Healthcare North Cypress
Salary not disclosed
Cypress, TX 5 days ago

Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical education to improve your skills. As a Registered Nurse at HCA Houston Healthcare North Cypress, you’ll have all the staffing support, technology and resources you need to deliver safe, high-quality care—so you can focus on what you do best.

Job Summary and Qualifications

The Staff RN in the Day Surgery/Infusion Center – IV/PICC Team provides care for adolescent, adult, and geriatric patients. This role focuses on PICC line insertion, maintenance, and related IV therapy procedures.

What you will do in this role:

  • Responsible for PICC line and mid insertion, monitoring, declotting, and discontinuation.
  • Administers intravenous infusions and injections.
  • Provides patient and family education regarding PICC lines and central lines.
  • Participates in quality improvement activities and supports the hospital's mission.
  • Responsible for PICC line insertion; assists staff with monitoring PICC lines, declotting, and discontinuing catheters with or without catheter tip cultures.
  • Assists with difficult IV insertions.
  • Responsible for routine dressing changes on Central Lines.
  • Responsible for patient/family education regarding PICC line insertion and dressing changes for Central Lines.
  • Assists Clinical Educator(s) in providing education to staff as necessary.
  • Keeps current on advances in IV therapy and line insertion.
  • Administers intravenous infusions and injections, based on doctor orders, on selected patients including but not limited to: antibiotics, iron infusions, steroids, Remicaide, blood and blood products, Rhogam, Procrit, and Neupogen.
  • Carries out or assists ancillary services with diagnostic procedures such as Cortisone Stimulation Testing, ACTH, R-Gene 10 test, Tensilon testing, and/or Therapeutic Phlebotomy.
  • Responsible for meeting the Standards of Practice and managing all assigned personnel, supplies, and equipment of assigned unit.
  • Participates in activities to plan, measure, assess, and improve the quality of patient care.
  • Supports the mission, goals, and objectives of the hospital.
  • Responsible for orientation of new personnel as delegated by the Assistant Nurse Manager, Nurse Manager, or Director.
  • Maintains clinical knowledge of Core Measure requirements inherent to position. Documents patient assessment, patient education, and patient care activities in the medical record by using terminology that complies with the current Core Measure data definition version. Communicates in a timely manner with other clinicians to achieve Core Measure compliance.
  • Collaborates with physicians, nurses, and other clinical disciplines in making decisions regarding each patient's nursing care needs.
What qualifications you will need:
  • Advanced Cardiac Life Spt must be obtained within 6 months of employment start date
  • Basic Cardiac Life Support
  • (RN) Registered Nurse
  • Associate Degree Required, Bachelors Degree Preferred 
  • PICC Line Experience Required 

Benefits

HCA Houston Healthcare North Cypress, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location

HCA Houston Healthcare North Cypress, a campus of HCA Houston Healthcare Kingwood, is a 165+ bed, general acute care hospital, founded in 2006 by local physicians who wanted to create a sophisticated, patient-friendly healthcare environment for their community. We strive to provide world-class healthcare to patients throughout Cypress, TX and Northwest Houston. HCA Houston North Cypress provides comprehensive services utilizing the latest in medical technology and equipment. We employ well-respected area physicians and aim to provide an upscale five-star hotel-like ambiance with the comfort of those we care for in mind. Our services include a 20+ bed unit ICU, robotic-assisted surgery, orthopedic care, joint replacement surgery, cancer care, advanced wound care services using hyperbaric medicine, advanced breast cancer screening and imaging, and much more. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing."

Sammie Mosier, DHA, MA, BSN, NE-BC

Senior Vice President and Chief Nursing Executive, HCA Healthcare

If growth and continued learning is important to you, we encourage you to apply for our Registered Nurse IV Therapist PRN opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Not Specified
Quality & Compliance Manager
Salary not disclosed
Evans, Colorado 5 days ago
Job Description

Job Description

Pay Range: $65,000-85,000 annually (DOE)
Benefits Eligible: Yes
Status: Salaried/Exempt
Hours: Full Time/40 hours per week
Schedule: Monday - Friday 8:00 am to 5:00 pm (with occasional evenings or weekends)
Location: Evans Office - In Person
Travel: Northern Colorado locations

Position Summary
The Quality & Compliance Manager provides organization-wide leadership for quality assurance, performance improvement, and compliance across Care Management, Addiction Response, and related programs. The Quality & Compliance Manager plays a critical role in supporting North Colorado Health Alliance's mission by ensuring programs operate with integrity, accountability, and continuous improvement—strengthening organizational readiness, reducing risk, and improving outcomes across northeastern Colorado. Reporting directly to the Deputy Executive Officer, this role ensures that programs operate in alignment with regulatory requirements, funder expectations, internal policies, and
best practices while driving continuous improvement in quality, outcomes, and accountability.

This position serves as a core governance and risk-management function, translating requirements into operational practice, monitoring performance and compliance, and supporting leadership with data-informed insights and corrective action strategies. This role serves as the organization's central point of accountability for program quality, performance measurement, reporting compliance, and contractual adherence, ensuring expectations are clearly understood and consistently operationalized across departments. This position partners closely with program and executive leadership to sustain high-quality, compliant, and person-centered services. The Quality & Compliance Manager directly supervises the Performance Improvement Coordinator and may supervise others as assigned.

Knowledge, Skills & Abilities
- Strong knowledge of quality assurance, compliance, and performance improvement in healthcare or human
services
- Ability to interpret regulatory, contractual, and funder requirements and operationalize them across
programs
- Excellent analytical, organizational, and problem-solving skills
- Strong written and verbal communication skills
- Cultural competence and commitment to equity and person-centered practice
- Ability to manage competing priorities and lead through complexity and adaptation
- Experience with electronic medical record systems (e.g., Athena One, EPIC, Banner, Essette)

Core Competencies
- Systems thinking and population health strategy knowledge
- Facilitation, convening, and collaborative leadership
- Policy analysis and systems improvement
- Data-informed decision-making
- Strategic communication and narrative development
- Adaptive leadership and change management

Education, Qualifications & Experience
Required:

* Bachelor's degree in public health, healthcare administration, social work, or a related field (or equivalent experience)
* 5+ years of experience in quality improvement, compliance, care management, behavioral health, or related settings
* Experience supervising managers and leading multidisciplinary teams
* Demonstrated experience with audits, policy development, and performance monitoring
* 7+ years of progressive experience in population health, health systems, public health, or cross-sector initiatives
* Demonstrated experience leveraging health assessments and data to inform strategy and systems change
* Proven ability to convene and lead cross-sector working groups or collaboratives
* Strong understanding of health equity, social determinants of health, and community-based system

Preferred:
- Master's degree in public health, public administration, social work, health policy, or a related field (or
equivalent experience)
- Experience working in Medicaid-funded, care coordination, or grant-funded programs
- Familiarity with continuous quality improvement methodologies (PDSA, Lean, etc.)
- Experience working within or alongside Medicaid, public health agencies, or regional health alliances
- Familiarity with policy development, advocacy, or regulatory environments affecting population health
- Experience integrating communications, development, or public-facing strategies into programmatic work
- Background in rural, frontier, or safety-net health systems
- Experience serving as a backbone or neutral convener for regional initiatives

Working Environment Physical Activities
- Annual Influenza vaccination is required
- Frequent contact with the public by phone and in person.
- Occasionally lift and/or move up to 25lbs with or without accommodation.
- May require engagement via zoom or other digital technology.
- May include hours beyond the normal 40-hour work week
- Occasional evenings or weekend hours may be required.
- Must be able to travel between agency and partner organization locations.
- Noise level at work environment is usually moderate.
- Reasonable accommodations will be made to ensure individuals with disabilities are able to perform the
essential functions.

Job Responsibilities
Quality Management & Continuous Improvement
- Establish and maintain quality frameworks, dashboards, and key performance indicators
- Ensure programs have clearly defined performance measures, outcome targets, and reporting
requirements, and that these are consistently monitored across departments
- Track progress toward programmatic outcomes and deliverables, identifying risks to performance or
compliance early and escalating concerns as needed
- Engage directly and indirectly in existing workflows to assess quality, fidelity, and effectiveness, and
recommend revisions to improve outcomes and consistency
- Lead organization-wide quality assurance and performance improvement efforts across programs
- Lead or support the development, implementation, and monitoring of Performance Improvement Plans
(PIPs) for programs, teams, or workflows that are not meeting performance, quality, or compliance
expectations.
- Analyze performance data to identify trends, gaps, risks, and improvement opportunities
- Partner with program leadership to design, implement, and monitor corrective and preventive action plans

Compliance Oversight & Audit Readiness
- Oversee internal compliance monitoring, including chart audits, case reviews, and workflow adherence
- Ensure readiness for external audits, site reviews, and funder monitoring activities
- Track, document, and follow up on compliance findings and corrective actions
- Monitor grant deliverables, contractual obligations, and reporting requirements to ensure compliance

Contract & Grant Oversight
- Maintain centralized oversight of current contracts, grants, and funding agreements, ensuring proper filing,
version control, and accessibility in partnership with the Finance Team.
- Ensure organizational understanding of contractual requirements across departments, including:
o Scope of work and deliverables
o Performance measures and reporting expectations
o Invoicing requirements and timelines
o Contract terms, renewal dates, and close-out requirements
o Partner with finance, program, and leadership teams to monitor compliance with contractual
obligations and identify risks to funding or performance
o Support corrective action planning when contractual or performance requirements are at risk of not being met

Policy, Procedure & Governance Alignment
- Lead the review, development, and maintenance of policies and procedures
- Ensure policies align with regulatory requirements, funder expectations, and operational practice
- Maintain documentation standards, version control, and approval workflows
- Support leadership and staff understanding and consistent implementation of policies

Program Workflow & Risk Management
- Provide oversight of program workflows to ensure alignment with quality, compliance, & operational
standards through direct engagement with program teams and indirect review of workflows,
documentation, and outputs.
- Identify workflow-related risks and inefficiencies and recommend system-level improvements
- Partner with program leadership to standardize workflows and reduce variation
- Support integration of quality and compliance expectations into daily operations
Data, Reporting & Performance Accountability
- Collaborate with data and evaluation partners to translate quality and compliance data into actionable
insights
- Maintain oversight of internal and external reporting calendars, ensuring reporting deadlines, submission
requirements, and performance measures are clearly tracked and met
- Support program teams with report preparation and submission, including data validation, quality checks,
interpretation of findings, and alignment with funder or regulatory expectations
- Review reports prior to submission to ensure accuracy, completeness, and consistency with performance
data and contractual requirements
- Partner with leadership to assess reported outcomes and translate findings into quality improvement
actions
- Prepare regular summaries and briefings for the Deputy Executive Officer and Executive Leadership
- Support internal and external reporting related to quality, compliance, and performance

Leadership & Staff Supervision
- Provide direct supervision, coaching, and performance management for the Performance Improvement
Coordinator
- Set clear priorities, expectations, and development goals for quality staff
- Foster a culture of accountability, learning, and continuous improvement

Other Duties as Assigned
- Support of the mission and vision of NCHA
- Provide input into development of policies and procedures
- Compliance with NCHA programs
- Meeting and training attendance
- Participation in ongoing performance improvement activities

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado's Weld County, with additional office locations in Loveland, CO & Sterling, CO, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.
At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.

Company Description

The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Not Specified
Community Health Care Manager - Evans
🏢 North Colorado Health Alliance
Salary not disclosed
Evans, Colorado 5 days ago
Job Description

Job Description

Community Health Care Manager - Evans
Community Health Care Managers (CHCM's) work with members enrolled in Medicaid to coordinate care and to connect them with essential community resources through partnerships with local physical and behavioral health providers. CHCM's aim to enhance individual health outcomes and the overall healthcare experience by identifying each person's health and wellness goals and improving their ability to navigate the healthcare system while also working to reduce high healthcare utilization costs. The CHCM reports to the CHCM Supervisor.
Knowledge / Skills / Abilities

* Skills to communicate and interact appropriately and respectfully across multi-cultural differences.
* Strong critical thinking and problem solving abilities.
* Strong verbal communication skills (both over the phone and in-person).
* Basic Business writing skills.
* Strong customer service skills.
* Ability to multi-task, prioritize, and ability to handle multiple priorities while meeting deadlines.
* Computer skills including Microsoft Office (Outlook/Excel/Word), state administered data collection. systems, and other programs, as needed or requested.
* Experience working with EMRs preferred.
* Experience partnering with local and regional health and human service resources preferred (not required).
* Experience working with Medicaid and Medicare preferred (not required).
* Ability to effectively engage and build rapport in a variety of medical, behavioral health, justice involved, substance use, and homeless situations.
* Strict Confidentiality required.
* Bilingual preferred (not required).
* Reliable transportation and a valid driver license and insurance

Education or Formal Training

* HS Graduate or GED required

Licensure/Certifications

* Valid Colorado Driver License and Insurance required.

Work Environment Physical Requirements

* Annual Influenza vaccination required for all employees
* Frequent contact with the public by phone and in person
* Sitting for periods of time while utilizing a PC or laptop
* Standing for periods of time on uneven ground at times
* Walking for periods of time on uneven ground at times
* Climbing up and down stairs
* Bending and reaching
* Lifting up to 30 pounds
* May be exposed to weather elements such as heat, rain, snow, etc. during member engagements.
* Work in confined spaces within proximity to other staff, noise, and discussions

Job Responsibilities/ Essential Functions:

* Case Management and Care Coordination of assigned members
* Monitor members according to guidelines set by NCHA Policy and Procedure under the Care Management guidelines.
* Participate in home visits, telephone contacts, office/hospital visits, and other means of connecting with members to reach identified goals.
* Perform needs assessments and identify risk factors to develop person centered care plans.
* Assist members in scheduling appointments, follow-up care, referrals, medication refills, etc..
* Attend member appointments with providers and community resources as needed.
* Participate in health promotion and health education activities for members as identified in their health care plan.
* Facilitate collaboration, communication, and coordination among all members of an individual's multidisciplinary healthcare team, while ensuring consistent and ongoing correspondence.
* Optimize member and family self-management through education, community resources, and support.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Enter all documentation, contacts, and assessments into multiple databases with a high level of accuracy.
* Timely responsiveness to emails, calls, and requests.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Understand, communicate, and facilitate member's complaints, grievances, and appeal processes.
* Regular case reviews with supervisor.
* Strict confidentiality of member records and communications following HIPAA Law.
* Expected to develop competencies through ongoing education and professional development.
* Focus on meeting individuals "where they are at".
* Support individuals in improving their understanding of how to access and use local resources for self-managing their health and wellness.
* Educate members on how to navigate the healthcare system.
* Able to work independently and in a busy office environment that may contain interruptions to work due to walk-ins, member needs, supervisor requests, phone conversations, etc.
* Able to manage stressful situations while remaining calm and non-reactive (i.e. working with members who may have severe and persistent mental health issues or substance use disorders)
* Able to utilize positive problem solving in difficult situations.

Other Duties as Assigned:

* Provide assistance as designated by Care Management leadership to support the overall goals and operational needs of NCHA, (such as on-the-job shadowing, staff relief, or other needs).
* Provide input into development of procedures and be accountable for adhering to them.
* Adhere to all programs designed to ensure due diligence in preventing, identifying, and reporting any unlawful or unethical behavior by colleagues, professional partners, or agents.
* Participation in ongoing performance improvement activities
* Provide oversight to students or guests wanting to learn about care management.
* Other duties as needed to meet demands of the organization (may include flexing or changing job location).

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado's Weld County, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.
At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state.

Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.

Company Description

The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Not Specified
Community Health Care Manager - Loveland
🏢 North Colorado Health Alliance
Salary not disclosed
Loveland, Colorado 4 days ago
Job Description

Job Description

Community Health Care Manager - Loveland, CO
Community Health Care Managers (CHCM's) work with members enrolled in Medicaid to coordinate care and to connect them with essential community resources through partnerships with local physical and behavioral health providers. CHCM's aim to enhance individual health outcomes and the overall healthcare experience by identifying each person's health and wellness goals and improving their ability to navigate the healthcare system while also working to reduce high healthcare utilization costs. The CHCM reports to the CHCM Supervisor.

Knowledge / Skills / Abilities

* Skills to communicate and interact appropriately and respectfully across multi-cultural differences.
* Strong critical thinking and problem solving abilities.
* Strong verbal communication skills (both over the phone and in-person).
* Basic Business writing skills.
* Strong customer service skills.
* Ability to multi-task, prioritize, and ability to handle multiple priorities while meeting deadlines.
* Computer skills including Microsoft Office (Outlook/Excel/Word), state administered data collec
* Experience working with EMRs preferred.
* Experience partnering with local and regional health and human service resources preferred (not required).
* Experience working with Medicaid and Medicare preferred (not required).
* Ability to effectively engage and build rapport in a variety of medical, behavioral health, justice involved, substance use, and homeless situations.
* Strict Confidentiality required.
* Bilingual preferred (not required).
* Reliable transportation and a valid driver license and insurance

Education or Formal Training

* HS Graduate or GED required

Licensure/Certifications

* Valid Colorado Driver License and Insurance required.

Work Environment Physical Requirements

* Annual Influenza vaccination required for all employees
* Frequent contact with the public by phone and in person
* Sitting for periods of time while utilizing a PC or laptop
* Standing for periods of time on uneven ground at times
* Walking for periods of time on uneven ground at times
* Climbing up and down stairs
* Bending and reaching
* Lifting up to 30 pounds
* May be exposed to weather elements such as heat, rain, snow, etc. during member engagements.
* Work in confined spaces within proximity to other staff, noise, and discussions

Job Responsibilities/ Essential Functions:

* Case Management and Care Coordination of assigned members
* Monitor members according to guidelines set by NCHA Policy and Procedure under the Care Management guidelines.
* Participate in home visits, telephone contacts, office/hospital visits, and other means of connecting with members to reach identified goals.
* Perform needs assessments and identify risk factors to develop person centered care plans.
* Assist members in scheduling appointments, follow-up care, referrals, medication refills, etc..
* Attend member appointments with providers and community resources as needed.
* Participate in health promotion and health education activities for members as identified in their health care plan.
* Facilitate collaboration, communication, and coordination among all members of an individual's multidisciplinary healthcare team, while ensuring consistent and ongoing correspondence.
* Optimize member and family self-management through education, community resources, and support.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Enter all documentation, contacts, and assessments into multiple databases with a high level of accuracy.
* Timely responsiveness to emails, calls, and requests.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Understand, communicate, and facilitate member's complaints, grievances, and appeal processes.
* Regular case reviews with supervisor.
* Strict confidentiality of member records and communications following HIPAA Law.
* Expected to develop competencies through ongoing education and professional development.
* Focus on meeting individuals "where they are at".
* Support individuals in improving their understanding of how to access and use local resources for self-managing their health and wellness.
* Educate members on how to navigate the healthcare system.
* Able to work independently and in a busy office environment that may contain interruptions to work due to walk-ins, member needs, supervisor requests, phone conversations, etc.
* Able to manage stressful situations while remaining calm and non-reactive (i.e. working with members who may have severe and persistent mental health issues or substance use disorders)
* Able to utilize positive problem solving in difficult situations.

Other Duties as Assigned:

* Provide assistance as designated by Care Management leadership to support the overall goals and operational needs of NCHA, (such as on-the-job shadowing, staff relief, or other needs).
* Provide input into development of procedures and be accountable for adhering to them.
* Adhere to all programs designed to ensure due diligence in preventing, identifying, and reporting any unlawful or unethical behavior by colleagues, professional partners, or agents.
* Participation in ongoing performance improvement activities
* Provide oversight to students or guests wanting to learn about care management.
* Other duties as needed to meet demands of the organization (may include flexing or changing job location).

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado's Weld County, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.
At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state. Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.

Company Description

The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Not Specified
Community Health Care Manager
🏢 North Colorado Health Alliance
Salary not disclosed
Sterling, Colorado 4 days ago
Job Description

Job Description

Community Health Care Manager
Community Health Care Managers (CHCM's) work with members enrolled in Medicaid to coordinate care and to connect them with essential community resources through partnerships with local physical and behavioral health providers. CHCM's aim to enhance individual health outcomes and the overall healthcare experience by identifying each person's health and wellness goals and improving their ability to navigate the healthcare system while also working to reduce high healthcare utilization costs. The CHCM reports to the CHCM Supervisor.
nowledge / Skills / Abilities

* Skills to communicate and interact appropriately and respectfully across multi-cultural differences.
* Strong critical thinking and problem solving abilities.
* Strong verbal communication skills (both over the phone and in-person).
* Basic Business writing skills.
* Strong customer service skills.
* Ability to multi-task, prioritize, and ability to handle multiple priorities while meeting deadlines.
* Computer skills including Microsoft Office (Outlook/Excel/Word), state administered data collection. systems, and other programs as needed or requested.
* Experience working with EMRs preferred.
* Experience partnering with local and regional health and human service resources preferred (not required).
* Experience working with Medicaid and Medicare preferred (not required).
* Ability to effectively engage and build rapport in a variety of medical, behavioral health, justice involved, substance use, and homeless situations.
* Strict Confidentiality required.
* Bilingual preferred (not required).
* Reliable transportation and a valid driver license and insurance

Education or Formal Training

* HS Graduate or GED required

Licensure/Certifications

* Valid Colorado Driver License and Insurance required.

Work Environment Physical Requirements

* Annual Influenza vaccination required for all employees
* Frequent contact with the public by phone and in person
* Sitting for periods of time while utilizing a PC or laptop
* Standing for periods of time on uneven ground at times
* Walking for periods of time on uneven ground at times
* Climbing up and down stairs
* Bending and reaching
* Lifting up to 30 pounds
* May be exposed to weather elements such as heat, rain, snow, etc. during member engagements.
* Work in spaces within proximity to other staff, noise, and discussions

Job Responsibilities/ Essential Functions:

* Case Management and Care Coordination of assigned members
* Monitor members according to guidelines set by NCHA Policy and Procedure under the Care Management guidelines.
* Participate in home visits, telephone contacts, office/hospital visits, and other means of connecting with members to reach identified goals.
* Perform needs assessments and identify risk factors to develop person centered care plans.
* Assist members in scheduling appointments, follow-up care, referrals, medication refills, etc..
* Attend member appointments with providers and community resources as needed.
* Participate in health promotion and health education activities for members as identified in their health care plan.
* Facilitate collaboration, communication, and coordination among all members of an individual's multidisciplinary healthcare team, while ensuring consistent and ongoing correspondence.
* Optimize member and family self-management through education, community resources, and support.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Enter all documentation, contacts, and assessments into multiple databases with a high level of accuracy.
* Timely responsiveness to emails, calls, and requests.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Understand, communicate, and facilitate member's complaints, grievances, and appeal processes.
* Regular case reviews with supervisor.
* Strict confidentiality of member records and communications following HIPAA Law.
* Expected to develop competencies through ongoing education and professional development.
* Focus on meeting individuals "where they are at".
* Support individuals in improving their understanding of how to access and use local resources for self-managing their health and wellness.
* Educate members on how to navigate the healthcare system.
* Able to work independently and in a busy office environment that may contain interruptions to work due to walk-ins, member needs, supervisor requests, phone conversations, etc.
* Able to manage stressful situations while remaining calm and non-reactive (i.e. working with members who may have severe and persistent mental health issues or substance use disorders)
* Able to utilize positive problem solving in difficult situations.

Other Duties as Assigned:

* P rovide assistance as designated by Care Management leadership to support the overall goals and operational needs of NCHA, (such as on-the-job shadowing, staff relief, or other needs).
* Provide input into development of procedures and be accountable for adhering to them.
* Adhere to all programs designed to ensure due diligence in preventing, identifying, and reporting any unlawful or unethical behavior by colleagues, professional partners, or agents.
* Participation in ongoing performance improvement activities
* Provide oversight to students or guests wanting to learn about care management.
* Other duties as needed to meet demands of the organization (may include flexing or changing job location).

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado's Weld County, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.

At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.

Company Description

The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Not Specified
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