Conspicuous Consumption Definition Jobs in Usa

Water Utility Financial Analyst/Consultant

NewGen Strategies & Solutions is a management consulting firm with offices nationwide. We specialize in three core practices, Energy, Water, and Solid Waste, providing strategic insight and practical solutions to help our clients achieve their goals.

Our vision is to be the consulting company that makes a difference for our clients, our employees, and our communities. Guided by our core values, make an impact, foster innovation, expect quality, cultivate community, and be a trusted advisor, we are committed to excellence in everything we do.

At NewGen, our employees are our greatest asset, and every team member—at every level—has a voice.

The Financial Analyst/Consultant role in the Water Practice is an entry-level position with opportunity for advancement. We’re looking for SOLVERS—people who approach challenges with curiosity and enjoy solving complex problems, much like tackling puzzles. In this role, you’ll work directly with industry experts to build your skills while supporting water utility clients across the country.

Key Roles

• Develop financial models in Microsoft Excel to help utilities forecast their costs, revenues, and performance indicators
• Analyze large data sets (including financial, demographic, and billing/consumption data) to inform the development of financial models
• Create understandable data visualizations using charts and user-friendly dashboards
• Clearly communicate results to clients in written reports and PowerPoint presentations
• Carry out quantitative and qualitative research (e.g., benchmarking utility bills) to inform decision making
• Develop subject matter expertise in water infrastructure while also providing analytical support to colleagues in our energy and solid waste practices

Required Qualifications

• Undergraduate degree or higher in Finance, Economics, Accounting, Business Administration, Data Analytics, or another quantitative field
• 1 to 3 years of experience in a finance- or data-related role
• Strong working knowledge of Microsoft Excel
• Familiarity with fundamental financial concepts (such as inflation, depreciation, discount rates, operating costs, capital planning, debt service coverage, etc.)
• Basic knowledge of Microsoft Word and PowerPoint

Preferred Qualifications

• Experience with advanced Excel features such as VBA, Power Query, Power Pivot, and Power BI
• Experience in the utilities industry
• Knowledge of programming languages for data analysis, such as Python, R, or SQL

Qualities

At NewGen, we’re looking for SOLVERS, people who approach challenges with curiosity and thrive on solving complex problems. A SOLVER is:

• Structured — organized, methodical, and grounded in sound reasoning
• Ownership-driven — takes initiative and accountability for outcomes
• Logical— approaches problems with clear, evidence-based thinking
• Versatile— adapts quickly to changing needs, roles, and client priorities
• Elevating— lifts others through collaboration and positive influence
• Resourceful — finds creative, effective solutions even with limited information

Additional qualities include:

• Passion for and proficiency in Microsoft Excel (you will spend most of your day in spreadsheets!)
• Exceptional attention to detail
• Excellent written and verbal communication skills
• Highly organized, with the ability to self-manage multiple priorities and deadlines
• Ability to transform, combine, analyze, and summarize large (and often messy) data sets

What We Offer

Join our team of experts dedicated to making a positive impact on our clients' water consumption and costs. We offer a competitive compensation package, benefits, and opportunities for professional growth in a supportive and collaborative work environment.

• Base compensation of $68,000 - $75,000. The range provided is NewGen's reasonable estimate of the base compensation for these roles. The actual amount may be higher or lower, based on non-discriminatory factors such as location, experience, knowledge, skills, and abilities.
• Annual bonuses of 8%, contingent on personal and company performance
• 401K plan with matching contributions
• Medical and dental insurance
• Paid vacations and holidays
• Paid maternity and paternity leave
• Meaningful opportunity for career progression within the organization
• Flexible work schedules (while being mindful of client deadlines)
• Ongoing training
• Office snacks and occasional group lunches and team-building activities

Additional Information

Location: Richardson, TX. In-person with the option to work from home two days per week.

Employee Type: Full-time. Exempt. Some overtime and travel will be required.

Legally Authorized to Work in United States: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. NewGen is an equal opportunity employer and complies with all federal, state, and local fair employment practices laws. NewGen strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, gender identity, sexual orientation, marital status, sex (including pregnancy), age, disability, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

At Airgas, we RESPECT, HONOR and VALUE diversity.

Airgas is Hiring for a Project Engineer in Plumsteadville, PA!

We are looking for you !

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment

Recruiter: Natasha Smith | | Call/Text (445-232-7759)

Guides and stewards assigned projects in accordance with the Airgas Specialty Gases Project Management process. The function includes project planning and scheduling, scope definition, engineering design and review, functional and parts specification, budgeting, budget stewardship, quality assurance, coordination of risk assessment and mitigation, planning maintenance and procedures, communications and project documentation. Obtains technical guidance and consultation from Airgas Engineering and other experts/Design Authorities as needed.

• Committed to a zero accident safety record.
• Keep safety as the top priority in every project.
• Follow all applicable HSE procedures and foster a culture of safety by working safely in all situations.
• Contributes to Good Catches and participation in monthly safety meetings.
• Participate in the investigation and follow-up of HSE-related incidents.
• Cultivate a clear project scope, utilizing input from stakeholders including management, HSE, plant operations, engineering, maintenance, automation and others as appropriate.
• Assists with viability and impact studies of proposed projects and develops creative solutions.
• Assists with development of proposals, including technical proposals and supporting documentation.
• Develop P&ID and system mechanical lay-out.
• Collaborates on the configuration of system PLCs.
• Supports the preparation of electrical & instrumentation diagrams.
• Identifies equipment ideally suited for the project functionality.
• Prepares equipment cost estimates and engineering estimates in support of proposals.
• Fosters alignment and cooperation from relevant stakeholders.
• Dedicated to personal and project safety performance.
• Brings projects to fruition in compliance with all applicable company, federal, state and local regulations.
• Guides projects in accordance with project management procedure including design review, hazards analysis, MOC, PSSR and SOP development and operator training.
• Committed to completing projects successfully while meeting timeline and budget goals.
• Collaborates to ensure that project and design are compliant with medical/Drug manufacturing requirements and CGMP.
• Develops engineering packages for bid (RFQs) that result in fair and accurate pricing from vendors and prevents, as much as possible, field change notices.
• Procures equipment.
• Facilitates construction and project installation.
• Coordinates system testing/check-out.
• Member of the installation/start-up support team.
• Reports on safety, budget, schedule and quality.
• Keep all stakeholders informed of plans, progress and opportunities, fostering clear stakeholder expectations.
• Required Qualifications And Competencies
• Required Qualifications And Competencies
• Bachelor's degree required
• Minimum of 7 years of engineering and project management experience in a gas or chemical manufacturing business.
• Experience managing project budgets of $5MM+
• Experience managing projects with medical applications
• Technical project experience preferred.
• Familiarity with mechanical, electrical, instrumentation, operation and controls of process equipment utilized in Airgas technologies
• Ability to interpret and apply Airgas Industrial Management System, and relevant codes and oversight organizations such as ANSI, ASME, NFPA, CGMP and CGA.
• Ability to understand and interpret applicable specifications and standards.
• Must be a self starter and capable of moving projects along with minimal direction from his or her manager.
• Demonstrated ability to handle multiple tasks, prioritize work, and effectively works within a project execution team.
• Excellent Google Suite product skills, including Google Docs, Google Sheets, Google Slides and MS Project.
• Excellent written and verbal communications skills.

• Preferred Qualifications:
• BS Chemical or Mechanical Engineering preferred.
• Familiarity with vendors and suppliers of process equipment and services preferred.
• Familiarity with project management tools and techniques such as scope definition and changes, project scheduling, critical path, estimating, budgeting, reporting and cost control preferred.

• Other Requirements:
• Knowledge of instrumentation, electrical and PLCs desirable
• Ability to coordinate with other groups within ASG, Airgas, external customers, and suppliers
• Some travel is required, up to 20% of the time
• Light to moderate physical activity is required eg. Bending, walking, climbing ladders, occasional lifting to to 30 lbs.

Collaborate in all activities for a product throughout its life cycle (Product Life Cycle, PLC): from the launch on the market to the exit from production. He support the definition of the commercial objectives for a product (sales, market share, turnover) and the most effective marketing strategies to achieve them.

Responsibilities

•Product/Project/Category Management for the defined product category

•Collaborate in all aspects of in-life products, including customer feedback, requirements, and issues

•Support the Product Marketing Specialist in defining of Multi-Year Product Plan for the defined product category

•Responsible for the Market research (including customer visits and events) generating product requirements;

•Design the product trainings

•Creates the programs and collateral to market to sell a product effectively

•Definition of product specificationand go to market plans (included phase-in/phase-out plan);

•Support to Product Strategy Manager in Market intelligence and competitor analysis (benchmarking);

Qualifications

Currently in Junior or Senior year in a Marketing Program at a college or university.

• $20–$24/hr

Job Title: Technical Program Manager

Location: US - CA - Sunnyvale (940890) or Redmond - WA - preferred

Contract: 12 Months

Pay Rate: $115.74/hr, W2

Benefits: Medical, Dental, Vision and Weekly Pay

Job Summary:

The main function of a Technical Program Manager, Audio is to provide successful hardware module definition, implementation and delivery of complex programs that require cross-functional collaboration and interdependencies across a group of projects and/or related activities.

Job Responsibilities:

• Deliver audio hardware programs within the constraints of scope, quality, time, budget and risk factors.
• Program-level strategic planning, interaction with engineering team and management, complex issue resolution, excellent communications and team building skills.
• Oversight of project scope definition and management, requirements gathering and documentation, project schedule development and tracking, project budget management, project status reporting, hardware build management, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels.
• Plan and drive engineering deliverables, such as audio subsystem specifications, DOEs, ECNs and validation results.

Skills:

• Project estimating, project scheduling & tracking, customer interaction and management, implementation planning in large organizations
• Proven people management and team building skills
• Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities
• Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization
• Strong ability to assess risk and apply management principles to technology applications/products and business functions
• Experience with hardware product development lifecycle
• Experience with working with vendors, including flexing hours when needed for and travel if needed for on-site support

Education/Experience:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
• 5-8 years of audio TPM or Engineering experience with consumer products- phones, tablets, watches, glasses, or similar.
• PMP or PMI certification preferred.

Must Have:

• Experience in effective project management working with audio vendors.
• Ability to support technical solutions
• Ability to support from prototype to build
• Mechanical and manufacturing background

Nice to Have:

• Mandarin speaking candidates - strongly preferred
• Speaker and microphone manufacturing
• previous Google, Amazon and big tech experience i.e. Apple

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

#TMN

Who We Are

At Feetures, movement is our business. And we believe that a meaningful business begins with authentic values—and our values were forged by the bonds of family.

What started as a bold idea around a kitchen table has grown into a fast-moving, purpose-driven brand redefining performance. As a family-owned company in North Carolina, we’re fueled by the belief that better is always possible—and that energy drives both our products and our culture.

Movement is at the heart of everything we do. From our socks to our team and to our communities, we are always pushing forward. If you are ready to grow, challenge the status quo, and help shape the next chapter of a brand that is always in stride, come move with us. Feetures is Meant to Move. Are you?

Role Summary:

The Data Analytics Manager is responsible for owning and optimizing the organization’s end-to-end data ecosystem, ensuring that data infrastructure, governance, and analytics processes effectively support business operations. This role leads the design and management of the data stack—from source system integrations and NetSuite Analytics Warehouse to reporting and business intelligence tools—while establishing strong data governance standards, quality monitoring, and documentation practices. The manager also oversees and mentors analytics team members, prioritizes analytics requests, and coordinates cross-functional data workflows. Acting as the central authority for data reliability and insights, the role ensures consistent metric definitions, scalable data models, and accurate reporting while translating complex data into clear, actionable insights for business stakeholders.

Responsibilities:

Data Architecture & Tooling

• Own the end-to-end data stack — from source system integrations and the NetSuite Analytics Warehouse to downstream reporting layers
• Evaluate, select, and implement tools that improve data accessibility, reliability, and performance
• Ensure alignment between data infrastructure and evolving business needs across distribution operations
• Design and maintain scalable data models, SuiteQL queries, and saved searches within NetSuite

Data Governance & Quality

• Define and enforce data standards, metric definitions, and naming conventions across all business domains
• Establish data ownership, lineage documentation, and access governance policies
• Implement monitoring and alerting for data quality issues across source systems and the warehouse
• Build and maintain a data dictionary that serves as the single source of truth for the organization

Orchestration of Analysts & Systems

• Manage and mentor the Data Analyst and Business Analyst — prioritizing requests, unblocking work, and validating outputs
• Triage and prioritize the analytics request queue in alignment with business stakeholders and IT leadership
• Coordinate cross-functional data workflows and ensure handoffs between systems and analysts are clean and documented
• Serve as the escalation point for data discrepancies, report failures, and analytical questions from the business

Qualifications:

Required

• 3-5 years of experience in data analytics, business intelligence, or data engineering
• 2+ years in a lead or management role overseeing analysts or data team members
• Strong proficiency in SQL; experience with SuiteQL or similar ERP query languages
• Hands-on experience with NetSuite, including Analytics Warehouse, saved searches, and reporting
• Proven track record establishing data governance standards and documentation practices
• Experience integrating and managing multiple data sources across SaaS and ERP platforms
• Demonstrated ability to translate complex data into clear, actionable insights for non-technical stakeholders

Preferred

• Experience in distribution, wholesale, or supply chain environments
• Familiarity with SaaS BI platforms (e.g., Tableau, Power BI, Looker, or embedded analytics)
• Exposure to scripting or automation (JavaScript, Python, or similar) for data workflows
• Background working within IT-led or hybrid IT/Analytics teams

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life & Disability insurance
• 401(K) with company match

Company Paid holidays and PTO:

• Feetures offers 20 PTO Days which are available to you on day one of employment and are available to all employees, no matter your role. After working at Feetures for 5 years, your PTO days will increase to 25 days. Days can be used for vacations, appointments and sick days.
• We offer 10 company paid holidays and 1 floating holiday per year.

Perks:

• Parking provided (Charlotte office and onsite at Hickory office)
• Employee Engagement team
• Monthly stipend to pursue an active lifestyle

Feetures is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reasons protected by law.

• Own measurement for Supply Chain root causes (charter metrics); analyze forecast bias/error vs sales, store orders vs replenishment plan, on-hand adherence to minimum stock, and inventory sufficiency to plan
• Collaborate on Supply Chain dashboards and recurring reports to deliver daily/weekly sufficiency reports by DC, planned vs actual inventory variance, and consumption/forecast consumption accuracy reporting
• Identify and quantify insufficiency drivers; analyze recurring failures across warehouses, vendors, and commodities; isolate systemic vs event-based causes (capacity constraints, vendor cuts/late deliveries, short buys/late PO release, promo lift/baseline misalignment, item setup/parameters)
• Support recovery execution forums; provide inputs for "insufficient POV & commodities" reviews, quantify OvS impacts by division, and track recovery actions (including coordination needs such as "hot loads")
• Prepare vendor/merch escalation analytics; develop evidence packages to trigger escalation mechanisms for vendor-related issues (service failures, MAP/allocation constraints, substitution/deactivation impacts)
• Support ORAD, OTIF transition; ensure new OTIF reporting logic is clean and can be ingested into the Executive Scorecard
• Support assortment/DC slotting analytics; analyze impacts of minimum store count thresholds on DC efficiency and shelf holding power
• Monitor data quality and parameter governance; identify item setup/system parameter issues and recommend controls to reduce manual overrides and improve new item forecast calibration

• Advanced Excel and Power BI skills; strong SQL proficiency; R or Python preferred
• Experience analyzing forecasting, inventory planning, replenishment, and warehouse performance metrics
• Ability to translate complex supply chain drivers into clear, actionable recommendations
• Strong data quality mindset and experience establishing measurement logic and governance controls
• Demonstrated ability to work independently and with cross-functional teams
• High level of interpersonal skills to work effectively with Supply Chain, Merchandising, and Retail Operations stakeholders

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

 

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9

At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)

Position: Technical Program Manager III
Location: Remote
Duration: 12 months Contract - possible extension
Job ID: 175212

Job Overview:

The Technical Program Manager III will oversee the successful definition, implementation, and delivery of complex audio hardware programs. This role requires cross-functional collaboration and management of interdependencies across multiple projects and activities. The ideal candidate will have a strong background in hardware product development, excellent communication skills, and the ability to manage competing priorities effectively.

Responsibilities:

• Deliver audio hardware programs within the constraints of scope, quality, time, budget, and risk factors.
• Engage in program-level strategic planning, interaction with engineering teams and management, and complex issue resolution.
• Oversee project scope definition, requirements gathering, schedule development, budget management, and status reporting.
• Manage hardware builds, issue and risk management, contingency planning, and customer interactions.
• Plan and drive engineering deliverables, including audio subsystem specifications, DOEs, ECNs, and validation results.
  

• Experience in project estimating, scheduling, tracking, and customer interaction in large organizations.
• Proven people management and team-building skills.
• Ability to adapt and exercise judgment in a changing environment while managing competing priorities.
• Strong risk assessment and management skills for technology applications/products and business functions.
• Experience with hardware product development lifecycle and working with vendors, including flexibility for travel and on-site support.
• Bachelor's degree in a technical field such as computer science, computer engineering, or related field required. MBA or other advanced degree preferred.
• 5+ years of experience as an audio Technical Program Manager or Engineer with consumer products such as phones, tablets, watches, or glasses.
• PMP or PMI certification preferred.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $90- $100

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at To report any concerns, please email us at

Job Title: Program Manager

Location: Columbus, OH 43215

Duration: 3 months

Description:

Diversified Systems is searching for a Program Manager who will have the responsibilities listed below.

Responsibilities:

• Manages and coordinates multiple IT and business solution projects whose primary stakeholders are agency executives and organizations responsible for service and product delivery (40%).
• Applies project management methodologies and enforces project standards.
• Directs the development and implementation of project planning documents (e.g., cost management plan, schedule management plan, scope management plan, quality management plan, risk management plan, communication plan, change management plan, implementation plan, procurement management plan, staffing plan).
• Creates and executes project work plans and revises them as needed to meet changing requirements.
• Reviews deliverables and ensures that project documents are complete, current, and archived appropriately.
• Sets and manages client expectations while continually seeking to increase customer satisfaction.
• Facilitates client meetings effectively and communicates relevant project information to leadership.
• Focuses on strategic planning of federal and state mandated projects.
• Develops and implements policies relating to project management.
• Manages enterprise projects for the Office of Information Technology (Client) (45%).
• Develops project scope (e.g., scope planning, definition, verification, and change control).
• Develops plans and executes projects.
• Defines project timelines from beginning to end.
• Outlines project phases and the staff assigned to complete work tasks.
• Manages activity definition, sequencing, duration estimating, schedule development, and schedule control.
• Develops resource plans and estimates costs.
• Develops budgets and controls costs.
• Ensures quality control.
• Oversees staff acquisition and team development.
• Prepares regular reports for senior management and stakeholders.
• Identifies risks and manages risk response control.
• Prepares all closeout activities when a project is completed.
• Promotes project management best practices across the state through project management training, certification, and project mentoring, and by developing guidelines (10%).
• Develops, maintains, and promotes the state's project management methodology.
• Works with Statewide IT Policy to write, implement, and monitor project management policies.
• Performs other related duties as required.
• Attends senior staff meetings and provides presentations to public and private groups.

Requirements:

• 7 years of demonstrated leadership in managing infrastructure-centric initiatives, including server migrations, end-of-life remediation, and data center consolidations.
• 5 years of infrastructure domain knowledge.
• 2 years of proficiency overseeing Azure or AWS deployments, facilitating cloud migrations, and directing Microsoft 365 service projects, including Exchange.
• 2 years of established capability managing disaster recovery efforts and related projects within hybrid and cloud environments.
• 2 years of specialized project management experience in IT/cybersecurity with an emphasis on information security, risk management, and regulatory compliance.
• 2 years of proven success working within large-scale, complex, matrixed, and highly regulated organizations governed by IT policies and standards.
• 5 years of advanced proficiency in Waterfall, Agile, and Hybrid project management methodologies.
• 5 years of extensive experience utilizing the MS Office suite; familiarity with the Broadcom Clarity EPPM tool is considered an asset.
• PMP certification is preferred.

The Customer Concierge plays a key role in assisting new customers by providing a seamless transition to Vero Fiber's services. In this role, you will visit customers at their homes, helping them cancel service with their previous provider, set up home WiFi, and provide training on streaming services. Acting as a trusted guide, the Customer Concierge ensures that every interaction is handled with empathy, professionalism, and efficiencyremoving barriers and providing a smooth, stress-free onboarding experience.

This is a part-time position ideal for someone who enjoys customer interaction, problem-solving, and delivering white-glove service.

Responsibilities

• Visit customers at their homes to assist with transitioning to our fiber internet service.
• Guide customers through canceling their existing provider, ensuring a smooth process.
• Set up home WiFi networks and troubleshoot basic connectivity issues.
• Provide hands-on training on streaming services, helping customers cut the cord from traditional cable.
• Clearly explain next steps in the onboarding process and answer customer questions with patience and professionalism.
• Deliver an outstanding customer experience, ensuring customers feel confident and supported.
• Answer questions and address concerns with empathy and professionalism.
• Report customer feedback and common issues to the team for continuous improvement.
• Proactively identify and resolve potential obstacles that could delay service activation.
• Represent Vero Fiber with a customer-first attitude, reinforcing the company's commitment to service excellence.

Core Competencies There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of Work, and Results-Orientation.

Required Qualifications

• Customer service experience (retail, hospitality, call center, or similar preferred).
• Strong interpersonal skillsfriendly, approachable, and patient.
• Excellent communication skills.
• Ability to explain technical concepts in a simple and clear manner.
• Basic understanding of WiFi setup and streaming services (training provided).
• Problem-solving skills and ability to think on your feet.
• Ability to build trust quickly and demonstrate empathy.
• Reliable transportation and ability to travel to customer homes.
• Comfortable working part-time with a flexible schedule.

Preferred Qualifications

• Experience in telecom, utilities, or subscription-based services.
• Prior concierge, customer success, or high-touch support experience.
• Bilingual (English/Spanish) is a plus.

Job Details and Physical Requirements

• Spends time in an outside environment for extended periods in any season, with potential exposure to inclement weather. Therefore, this position requires the ability to work outdoors in various extreme weather conditions, such as extreme heat or cold, rain or snow.
• This position requires the ability to stand and walk for extended periods of time.
• This position requires extensive travel to fulfill the core duties of the role.
• The schedule for this position is Tuesday through Saturday during normal business hours.
• This position is based in our Texas markets.
• This is a Nonexempt position.
• This is a staff position.

About Vero Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well.

Notices Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required.

At Vero Networks, our commitment to a safe, healthy, and productive work environment is paramount. All offers of employment are contingent upon candidates successfully completing a pre-employment drug screen in compliance with our company policy.

As a part of the hiring process for this position, you will be required to:

• Accept a Conditional Offer of Employment.
• Successfully Pass a Post-Offer, Pre-Employment Drug Test before your official start date.

This requirement is strictly administered under the guidelines of the Vero Drug & Alcohol Testing Policy and Procedure to ensure a safe workplace, free from the effects of substance abuse, as outlined in our commitment to safety.

• Substances Tested: The screening will test for a range of substances and their metabolites, including (but not limited to) Amphetamines, Cocaine, Opiates, and PCP. Marijuana (THC) is not tested in pre-employment screens.
• Safety-Sensitive Roles: This requirement applies to all applicants seeking employment. If this role is defined as Safety-Sensitive (involving risk of injury or harm to the general public), be aware that subsequent Random Testing and Post-Accident Testing will be conditions of continued employment. Marijuana (THC) is tested in Post-Accident and Random Testing.

Failure to pass the required drug screen or refusal to comply with testing procedures will result in the offer of employment being rescinded. We encourage all applicants to review the full policy upon request for a complete understanding of our standards.

Core Competency Definitions

Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization.

Quality of Work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality.

Results-Oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.