Consortia Manager Jobs in Usa

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Front Line Manager - Overnight Shift
🏢 CarMax
Salary not disclosed

Front Line Manager in Training




Position Overview


At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.


Training includes learning the following:


· Roles and responsibilities of functional areas within Service Operations


· End-to-end production process including inventory management, cosmetic and mechanical repair


· Fundamental management skills of leaders at CarMax through our Management Development Program


Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.




Why CarMax?


At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.




Team Overview


Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence and leadership readiness across the store.




Role Responsibilities


· Ability to demonstrate learnings throughout the training program


· Support the execution of store procedures and processes


· Successfully complete the Management Development Program




Required Qualifications


· Work through and manage a team to achieve goals


· Read, interpret and transcribe data in order to maintain accurate records


· Demonstrate the ability to multi-task


· Speak and listen effectively in working with customers/associates, both in person and over the phone


· Demonstrate computer skills with a variety of common and proprietary software


· Possess a valid Driver’s License


· Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions


· Requires walking or standing for extended periods of time


· Variety of work schedules with shifts that may include nights, weekends, and holidays


· Occasional travel to other work locations


· Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance


· Wears CarMax clothing (acquired through the company store) at all times while working in the store




Preferred Qualifications


· 3+ Years of experience as a Manager preferred




About CarMax


At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.


As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.


CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Not Specified
Onsite Technical AV Project Manager
🏢 DMS
Salary not disclosed
Houston, TX 2 days ago

The Onsite Technical AV Project Manager will lead and direct projects in accordance with customers' established criteria and standards. The individual will be based at the customer site in downtown Houston and should have at least 5 years of project management experience, with strong AV technical knowledge.

The primary responsibility of the Onsite Technical AV Project Manager will be to interface with all project stakeholders to take projects from original concept through to final implementation.

Provide pre-sales support. There is an expectation for the Onsite Technical AV Project Manager to engage with the customer teams to adequately scope and agree on the schedule.

Manage project delivery. The Onsite Technical AV Project Manager shall ensure that the project delivers the agreed solution, remains within baseline budget, and is delivered on time, while achieving quality criteria and maintaining client satisfaction. This individual shall manage project delivery, ensure that in-line customer standards are met, and define the program methodology. This includes rigorous project scope control and management of change variations. They will also communicate with key stakeholders regarding the status of their projects. Project set-up, resources, and operations are efficiently managed within the wider program team.

Ensure client satisfaction. The Onsite Technical AV Project Manager will ensure client satisfaction and expectations are met, and that escalations are handled effectively. They shall act as the single point of contact between DMS and the client, whilst being accountable for all project-related escalations.

Project team management. The Onsite Technical AV Project Manager needs to be able to lead teams effectively in both on-site and remote environments. The individual shall act as a people manager and provide feedback to the relevant line managers. The Onsite Technical AV Project Manager ensures that the project team has access to the project management tools and have the general means to perform their role. They shall also coach and mentor project team members and colleagues.

Behavioral skills. As corporate citizens, they shall act as role models to the teams. They shall display assertiveness and serve as an example in client satisfaction. The Onsite Technical AV Project Manager shall possess advanced communication, influencing, and negotiating ability. They shall demonstrate confidence and the ability to manage large teams. They should be detail-oriented and have powerful problem-solving abilities.

Strong business acumen and proficiency in AV technology are required. The individual shall be an expert in project change management and have a clear understanding of project life cycles.


Key Responsibilities:

In this position, you will be required to:

  • Leads and directs concurrent standard or complex projects
  • Engage with stakeholders to take projects from original concept through final implementation
  • Provide customer support by working with customer teams to scope and deliver the specified solution
  • Ensure that the project delivers the as-sold solution, remains within the baseline budget, and is delivered on time whilst maintaining quality criteria and client satisfaction
  • Manage delivery of the project, including rigorous scope control and change management
  • Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
  • Act as a people manager and enable project teams to deliver against performance objectives

Requirements: Education, Training, and Experience:


Education

  • Advanced Degree or relevant project management qualification
  • Preferred PMP certification
  • Prince 2 advantageous
  • Audio Visual Credentials

Experience

  • At least 10 -14 years' working experience
  • Minimum 10 years’ experience within a project delivery environment
  • Minimum of 5 Years project management experience, as a Project Manager or Snr Project Manager, preferably in a multi-national technology services environment (AV, VC, IPT preferred)
  • Minimum 3 years’ experience in working within global or multi-national projects
  • Must have a demonstrated ability to work with international clients, and have international experience of working with European, North American, and Asian teams, or a combination thereof, in the delivery of projects
  • Proven client engagement experience
  • Experience managing expectations when balancing alternatives against business and financial constraints
  • Experience in commercial project management, i.e., managing project Revenue, Invoicing, Cash Flow, Costs, Profitability, and Margin. Not only internal budget and cost management.
  • Willingness to travel to client location

Personal Attributes and skills required:


Skills and knowledge


  • Knowledge and understanding of the Audio Visual and Video Collaboration industry
  • Knowledge and understanding of the IT industry environment and business needs
  • Assertive with client satisfaction orientation
  • Motivational and inspirational leader with superior decision-making skills and assertiveness
  • Demonstrate adequate team leadership, motivation ability, and business acumen
  • Good understanding of, responsibility for, and ability in all aspects of the full project life cycle
  • Proactive approach and a service-oriented aptitude
  • Advanced verbal and written communication, negotiation, and influencing skills
  • Strong business acumen and good understanding of general technology concepts
  • Competence in project management
  • Proven ability to remotely manage direct reports and remain in full control of teams

Attributes


  • Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately and with judgement
  • Ability to engage with a variety of stakeholders and colleagues at all levels
  • Ability to work in high-pressure situations
  • Ability to establish and manage processes and practices through collaboration and the understanding of business
  • Ability to manage urgent and complex tasks simultaneously
  • Willingness to travel to client locations


Supervisory Responsibility: Yes.


Position Type/Expected Hours of Work: Full-time, 40 hours per week.


Additional Eligibility Qualifications:


  • Full clean driving license
  • US Passport/Valid Work Authorization/Clean background check
  • This position requires participation in the E-Verify program for employment eligibility verification
Not Specified
Structural Department Manager
✦ New
Salary not disclosed
Honolulu, HI 1 day ago

Position Title: Structural Department Manager

Reports To: Production Manager

Position Summary:

The Structural Department Manager is responsible for leading and managing the daily operations of the Structural, Pipe, and Labor Departments in support of ship repair, maintenance, and modernization projects. This role ensures all work is performed safely, efficiently, within budget, and to the highest quality standards in accordance with applicable specifications and regulatory requirements.


The Structural Department Manager is responsible for setting the tone and culture of the department, ensuring full alignment with company expectations and strategic objectives. This role requires proactive leadership, accountability, and a strong commitment to organizational priorities. Department Managers are expected to champion company initiatives and directives from senior leadership, clearly communicating and reinforcing them within their teams as unified, department-level guidance.


The manager oversees a broad scope of production activities, including structural steel fabrication and repairs, hull modifications, deck and bulkhead work, piping system installation and testing, and general labor support services. Responsibilities include coordinating structural welders, fitters, pipefitters, laborers, and support crews to meet production goals and project schedules.


This position requires strong knowledge of shipboard structures, welding and pipefitting techniques, material handling, and staging. The Structural Department Manager works closely with project teams, planning, and other production departments to integrate efforts across trades, resolve technical and logistical challenges, and ensure customer satisfaction. The manager is also responsible for workforce development, resource planning, and ensuring compliance with all safety, environmental, and quality management protocols.


Pacific Shipyards Expectations of Employee:

  • Support safety as a core value.
  • Support “schedule” as the organization’s keystone habit.
  • Committed to the company values and adheres to all Pacific Shipyards’ policies and procedures.
  • Maintain a positive and respectful attitude and conduct her/himself with integrity and in a polite, professional manner treating customers and co-workers courteously and respectfully.
  • Foster a department culture of accountability and organization by setting clear expectations to maintain clean, orderly work areas in alignment with 5S standards.
  • Maintain and ensure the safety of all assigned equipment.
  • Perform all duties in conformance to appropriate safety and security standards.
  • Develop and measure department productivity goals and quality standards daily, weekly, and on a project basis.
  • Ability to read and understand drawings and specifications.
  • Ability to handle multiple tasks and balance priorities.
  • Computer proficiency in Microsoft Office.
  • Provide clear & consistent communication about project schedules, execution strategies, department budgets, and process improvement initiatives.
  • Leads by example and demands a positive and respectful attitude and requiring all Production Department employees to conduct themselves with integrity and in a polite, professional manner treating customers and co-workers courteously and respectfully.
  • Develop & meet productivity goals and quality standards to ensure PSI maintains a competitive edge in the Hawaii Ship Repair Industry.

Essential Duties & Responsibilities:

  • Ensure Structural Department Staff are constantly working to streamline production processes, reduce rework, improve department reliability, and deliver early on key schedule milestones.
  • Provide systems for accountability for the management of department resources, including labor, materials, and equipment, to ensure efficient financial performance.
  • Maintain open communication with VP Programs, Production Manager, Production Engineering & Planning Manager, and PMO staff to address operational bottlenecks and correct them quickly.
  • Ensure that every member of the Structural Department has clear & measurable tasks daily and provide a system for Department Management to provide daily feedback to all employees.
  • Establish, enhance and maintain standard processes for the measuring and monitoring of department production rates, and providing standard rate information and feedback to Estimating.
  • Ensure that all materials are ordered to support department schedules.
  • Grows and develops Structural Department capabilities to increase business opportunities, eliminate dependence on subcontractors, and ensure PSI maintains a competitive advantage in the dynamic ship repair landscape.
  • Create systems for collecting and reporting Structural Department Performance metrics across the organization.
  • Strive for continuous improvement and encourage feedback from employees to drive improvements based on past projects to enhance performance.
  • Embrace new technologies by introducing modern, efficient tools and technologies to improve productivity. Encourage employees to suggest and implement innovative solutions that can enhance efficiency and quality
  • Works closely with the Project Manager(s) to ensure timely and cost-efficient completion of projects and/or jobs.
  • Generates job assignments and communicates to subordinate employees, makes recommendations to the Production Manager on matters related to hiring, termination, suspension, advancement, promotion, demotion, discipline, and addresses or adjust employee grievances and other supervisory duties as required.
  • Determines workforce staffing to maximize efficiency and meet project/department budget goals.
  • Leads, trains, and develops Assistant Superintendents, Foremen, Lead men, and production team members.
  • Advises PM on the status of all assigned projects, potential obstacles and delays and plans to minimize impact and beat project goals.
  • Handle various administrative duties such as report writing, performance reviews, responding to email, interviews candidates, and form completion.
  • Estimates time, manpower, and materials required for assigned jobs.
  • Complies with requirements of the CBA.
  • Assesses team member skills and provide necessary training opportunities as required to enhance or address deficiencies.
  • Plan, coordinate, and supervise the execution of structural, pipefitting, and labor-related work in support of ship repair and maintenance projects, ensuring alignment with project schedules, budgets, and technical specifications.
  • Ensure all work is performed in compliance with applicable NAVSEA Standard Items, U.S. Navy technical requirements, and other regulatory and contract specifications.
  • Oversee hot work operations, ensuring proper permitting, fire watch assignments, and strict adherence to safety procedures related to welding, burning, and grinding activities aboard vessels and in yard facilities.
  • Lead coordination efforts between departments, subcontractors, and project management teams to resolve production and technical issues that may impact critical path work.
  • Monitor and enforce compliance with company policies, OSHA regulations, and customer-specific safety and environmental requirements, including confined space entry, fall protection, and hazard communication standards.



Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Education/Training and Experience:

  • High School Diploma or equivalent work experience is required.
  • Ability to read and interpret blueprints and sketches.
  • Experience with US Navy Ship repair/NAVSEA regulation is preferred.
  • Associates degree in Industrial Trades/Applied Science is preferred.
  • Proficient with Word and Excel.
  • Minimum of 10 years of experience in shipyard heavy industry is required.
  • Extensive knowledge of ship repair processes.
  • Knowledge of managing Federal Contracts.
  • Ability to organize and prioritize to meet deadlines.
  • Excellent communication skills, both verbal and written.
  • Interpersonal skills, good attitude, and exceptional work ethic.
  • Work requires establishing priorities and meeting deadlines.

Qualifications/Requirements:

  • Strong technical background.
  • Ability to write effectively and the ability to accurately communicate with all PSI employees.
  • Ability to access, interpret, and apply government and industry standards, law, and corporate policy and procedures to aid in the management of the Mechanical Department.
  • Ability to organize and prioritize to meet deadlines.
  • Proficiency with spreadsheet and word processing software
  • Ability to effectively operate standard office equipment
  • Good attitude; must be a team player.
  • Candidates must have access to reliable transportation to get to work and other job sites on time for the start of shift
  • Must be flexible in work hours
  • Valid State of Hawaii REAL ID-Compliant Drivers’ License in good standing, Class 3 or higher or a valid U.S. Passport in addition to a valid Hawaii Driver’s License, if you do not have a REAL ID-Compliant Driver’s License.


Work Authorization/Security Clearance:

  • Must show proof of your legal right to work in the United States
  • This position requires US Citizenship due to security clearance required for base access
  • Must be able to successfully obtain a Transportation Worker Identification Credential (TWIC)
  • Must be able to successfully obtain a Defense Biometric Identification System (DBIDS) Credential to gain access to federally controlled work sites
Not Specified
District Manager (Retail)
✦ New
Salary not disclosed
Pittsburgh, PA 2 hours ago

About the Role


As a District Manager at Red White & Blue Thrift, you are responsible for leading the operational and financial success of a designated group of stores within your district. You will coach and develop General Managers and store leadership teams, fostering a culture of accountability, continuous improvement, and exceptional customer and employee experiences.


Responsibilities


  • Oversee Profit & Loss (P&L) statements for all stores in your district, ensuring accuracy and alignment with business goals.
  • Drive sales and profitability by implementing district-level initiatives, analyzing business performance, and supporting financial targets.
  • Assist General Managers in managing budgets and identifying cost-saving and revenue-generating opportunities.
  • Regularly review monthly P&L reports with General Managers and create actionable improvement plans.
  • Leverage key business levers (pricing, cost control, inventory management) to positively impact revenue and expenses.
  • Maintain awareness of market trends and local competition to inform decisions.
  • Closely monitor payroll expenses to ensure alignment with budgeted labor goals and operational needs.
  • Ensure stores meet or exceed production quotas with effective workflows and processes.
  • Support backroom productivity and timely product flow to the sales floor.
  • Conduct store visits to assess operational performance and adherence to company standards.
  • Coach and develop General Managers and store leaders through regular feedback, performance discussions, and growth plans.
  • Lead talent reviews and work closely with your Regional Director, General Managers, and HR to ensure appropriate staffing levels, recruitment efforts, and employee development.
  • Support hiring processes, from reviewing candidates to extending offers and facilitating onboarding for key leadership roles, including General Managers, Retail Managers, and Production Managers.
  • Partner on performance improvement plans (PIPs) and development strategies as needed.
  • Ensure compliance with company policies, local, state, and federal laws, including wage and hour regulations and health & safety standards.
  • Support safety and loss prevention initiatives across stores.
  • Ensure high standards of customer service in all stores.
  • Conduct visits to assess customer experience and drive improvements.
  • Regular travel to store locations is required, with visits typically including store operations reviews, leadership coaching, and support for company initiatives.
  • Daily: Review sales yields, labor metrics, and align with the Regional Director and General Managers on daily priorities.
  • Weekly: Conduct business reviews with General Managers. Perform 3-day visits to individual stores for comprehensive business, process, customer experience & leadership development.
  • Monthly: Review P&L with Regional Director and General Managers. Support the Regional Director in meetings with key stakeholders. Participate in Talent Planner reviews to track performance and development as needed.


Qualifications


  • 3+ years of retail management experience, preferably in thrift or high-volume retail.
  • Multi-unit experience
  • Strong record of driving sales and profitability.
  • Proven ability to coach and develop large teams.
  • Strong analytical and problem-solving skills.
  • Excellent communication and leadership skills.
  • Proficiency in MS Office (Teams, Excel, Outlook).
  • Ability to travel as needed. Up to 50%


Required Skills


  • Ability to Safely Perform Job Functions: Capable of safely and effectively performing essential job functions in accordance with ADA, FMLA, and other federal, state, and local standards, including meeting both qualitative and quantitative productivity requirements.
  • Physical Strength: Must have the ability to occasionally lift and carry up to 25 lbs, frequently exert up to 25 lbs. of force, and constantly apply negligible force when handling objects.
  • Endurance: Able to stand for extended periods of time.
  • Manual Dexterity: Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction and working primarily with fingers rather than the whole hand or arm.
  • Fine Motor Skills: Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand or hands.
  • Balance and Agility: Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks.
  • Visual Acuity: Possesses clarity of vision at 20 inches or less and 20 feet or more.
  • Footwear: Required to wear closed-toe shoes for safety purposes.
  • Repetitive Tasks: The job involves regular repetitive motions.


We are committed to diversity and inclusivity in our hiring practices and encourage all qualified candidates to apply.

Not Specified
ASST STORE MANAGER - DGPP in GILMAN, IL S09498
Salary not disclosed
Gilman, IL 2 days ago
Dollar General Store Manager Position

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

General Summary

Under supervision of the Store Manager, manages the Non-Perishable Food and Merchandise Operations. Assists the Store Manager with efficient and effective inventory management, appealing and profitable merchandise presentation and quality customer service. Assists the Store Manager in ensuring a safe working environment and provides protection for company assets according to required procedures. Assists the Store Manager in ensuring staff and store compliance with all applicable food handling rules and regulations.

Duties and Responsibilities
  • Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise.
  • Stock merchandise, rotate and face merchandise on shelves, and build merchandise displays.
  • Restock returned and recovered merchandise.
  • Open the store a minimum of one day per week; close the store a minimum of one day per week.
  • Authorize and sign for refunds and overrides; count register; drive to bank and deposit money in bank.
  • Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
  • Assist with management of the store in the Store Manager's absence.
  • Assist the Store Manager, as directed, with scheduling employees; enter payroll information into computer.
  • As directed by the Store Manager, order drop-shipments.
  • Assist the Store Manager with ordering; follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction, and inventory management issues on a weekly basis.
  • Assist with the efficient staging, stocking and storage of merchandise.
  • Ensure that merchandise is presented according to established practices and Store Manager direction; utilize merchandise fixtures properly including presentation, product pricing and signage.
  • Assist in plan-o-gram implementation and maintenance.
  • Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Conduct safety meetings in absence of the Store Manager; help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
  • Provide superior customer service leadership.
  • Comply with company policies and procedures; assist the Store Manager in ensuring employee compliance.
  • Assist Store Manager, as directed, in completing all paperwork and documentation according to guidelines and deadlines.
  • Operate cash register and scanner to itemize and total customer's purchase; bag merchandise.
  • Assist the Store Manager to ensure the execution of the stores 7 Day Workflow Plan as it relates to stocking standards and (Find Fill Fix) procedures.
Working Conditions and Physical Requirements
  • Frequent walking and standing.
  • Frequent bending, stooping, kneeling and reaching to run check out station and stock merchandise.
  • Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, rolltainers (four-wheel rolling merchandise carts) and U-boats (six-wheel carts).
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing using ladder.
  • Regularly driving/providing own transportation to make bank deposits, attend meetings and travel to other Dollar General stores.
  • Fast-paced environment; moderate noise level.
  • Occasionally exposed to outside weather conditions.
  • May be exposed to extreme cold in freezers.
Knowledge, Skills and Abilities
  • Ability to read and interpret operating statements and identify corrective actions to negative trends, if needed.
  • Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
  • Ability to read and interpret documents such as diagrams, health regulations, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of recruiting, interviewing, hiring, counseling and termination practices in compliance with applicable law and company requirements.
  • Knowledge of all local and state food handling certifications and requirements.
  • Basic knowledge of personal and network computer systems to communicate with corporate office, to create merchandise signage, to obtain and email data and information, etc.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Knowledge of inventory management and merchandising practices.
  • Knowledge of food handling, safety and sanitation regulations.
  • Ability to effectively communicate information and standards verbally and in writing to staff, suppliers and customers.
  • Ability to interface with staff, suppliers and customers in a respectful and effective manner.
  • Good organizational skills with attention to detail.
  • Ability to solve problems and deal with a variety of situations relating to store operations and business relationships.
  • Ability to obtain the required local and state food handling management certifications.
Work Experience &/or Education
  • High school diploma or equivalent strongly preferred.
  • Three years of retail store experience preferred. Experience to include at least one to two years as a Department Head/Assistant Manager, or similar position in a retail grocery store or equivalent type operation or a current DG key carrier position with similar experience.

Dollar General Corporation is an equal opportunity employer. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details. New Hire Starting Pay Range: 17.

Not Specified
Full Time Assistant Store Manager (Store 7828)
Salary not disclosed
Philadelphia, PA 2 days ago
Assistant Store Manager

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

  • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
  • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
  • Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
  • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
  • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
  • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
  • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
  • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
  • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
  • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
  • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
  • Ensure Omni-Channel orders are fulfilled and shipped daily.
  • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
  • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
  • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
  • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
  • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
  • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
  • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Adhere to all opening and closing procedures.

Qualifications*

  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
  • At least 6 months of retail management experience preferred.
  • At least 2 years of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.

Key Job Skills and Abilities

  • Possess an outgoing and welcoming personality with strong people skills.
  • Provide genuine and individualized assistance to every guest during every visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Achieve objectives in a fast-paced, rapidly changing environment.
  • Work independently and within a team to perform all tasks as assigned and in a timely manner.
  • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
  • Operate Point-of-Sale (POS) computer system.
  • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
  • Complete required paperwork properly.
  • Carry out instructions furnished in written, oral or diagram form.
  • Execute financial tasks in strict accordance with company policy.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
  • Be reliable and trustworthy; always use good judgment.
  • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
  • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
  • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
permanent
Full Time Assistant Store Manager (Store 2515)
🏢 Gamestop
Salary not disclosed
California 2 days ago
Assistant Store Manager

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties And Responsibilities
  • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
  • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
  • Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
  • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
  • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
  • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
  • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
  • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
  • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
  • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
  • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
  • Ensure Omni-Channel orders are fulfilled and shipped daily.
  • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
  • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
  • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
  • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
  • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
  • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
  • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Adhere to all opening and closing procedures.
Qualifications*
  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
  • At least 6 months of retail management experience preferred.
  • At least 2 years of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.
Key Job Skills And Abilities
  • Possess an outgoing and welcoming personality with strong people skills.
  • Provide genuine and individualized assistance to every guest during every visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Achieve objectives in a fast-paced, rapidly changing environment.
  • Work independently and within a team to perform all tasks as assigned and in a timely manner.
  • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
  • Operate Point-of-Sale (POS) computer system.
  • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
  • Complete required paperwork properly.
  • Carry out instructions furnished in written, oral or diagram form.
  • Execute financial tasks in strict accordance with company policy.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
  • Be reliable and trustworthy; always use good judgment.
  • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
  • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
  • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
permanent
STORE NON FOOD MGR - DG MKT - 21 and older only - in CLARKSVILLE, VA S12013
🏢 Dollar General
Salary not disclosed
Clarksville, VA 2 days ago
Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Job Details

General Summary:

Under general supervision, manage the Non-Food Department and the total store when designated as the Manager on duty. Ensure efficient and effective inventory management, appealing and profitable merchandise presentation and quality customer service. Ensure a safe working environment and provide protection for company assets according to required procedures. Provides support to other managers as requested.

Duties and Responsibilities:

  • When manager on duty authorize and sign for refunds and overrides; count register; ensure money is deposited in bank.
  • Assist in ensuring the financial integrity of the store through strict cash accountability, key control, and adherence to company security practices and cash control procedures.
  • Manage store in Store Manager's and Assistant Manager's absence.
  • Assist Store Manager, and Assistant Manager as directed, in providing training for employees.
  • While responsible for the Non- Food Department and processes, the Non-Food Managers specialized areas include:
  • Assist in training assigned associates in the proper stocking of Non-Food products.
  • Assist in training assigned associates in the proper presentation standards.
  • Assist in training assigned associates in the proper execution of hourly recovery standards to model store standards.
  • Assist Store Manager and Assistant Store Manager in ensuring adequate scheduling coverage. Assess work completion and follow up with associates regarding performance.
  • Record Non- Food Markdowns, while analyzing causes and taking corrective action to prevent recurrences.
  • Assist in sanitation standards and training of all associates assigned in the Non-Food area using the Cleaning Schedule.
  • Assist in ensuring the execution of the stores 7 Day Workflow Plan as it relates to stocking standards and (Find-Fill-Fix) procedures.
  • Assist in ensuring the stores HHT is used as an investigative device to prevent out of stocks as well as overstocks.
  • Assist with the organization of the receiving area.
  • Assist with ensuring all merchandise is presented according to established practices and plans. Utilize merchandise fixtures properly including presentation, product pricing and signage.
  • Assist with POG execution, pricing integrity to include price changes, Was/Now, TRP, and Ad signs, as well as all Super Tuesday pricing and signing execution.
  • Assist with Tote Inventory Management processes.
  • Minimize damages and markdowns, ensure accurate scanning and paperwork, and follow inventory control procedures to maintain accurate inventory levels.
  • Assist with ensuring adherence to stated company security practices and cash control procedures when supervising operations in Store Manager's absence.
  • Assist with ensuring that customers' needs and requests are routinely addressed in an efficient and timely manner. Maintain daily contact with customers to understand merchandise expectations and desires.
  • Take a lead role in receipt and handling of new merchandise. Ensure sales shelf preparation and organization of staging areas for new deliveries. Direct and assist associates with unloading trucks. Direct new merchandise according to plan. Efficiently utilize storeroom square footage to stock reserve inventory. Ensure proper rotation of perishable food items.
  • Follow all prescribed and outlined cash handling procedures. Authorize and sign for refunds and overrides. Count register. Deposit money in bank. Assist with financial integrity of the store through strict cash accountability, key control compliance, and adherence to company security practices and cash control procedures.
  • Assist with conducting safety meetings; help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment. Assist in ensuring that all equipment is functional and maintained to a required level of safety and sanitation.
  • Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications. Assist Store Manager in ensuring employee compliance. Complete all paperwork and documentation according to guidelines and deadlines.
  • As requested by Store Manager, assist with entering payroll information into computer and providing specific training for employees. Backup Store Manager and/ or Assistant Store Manager in absence.
Qualifications

Knowledge, Skills and Abilities:

  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility and safety control policies and practices.
  • Effective interpersonal and oral & written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow plan-o-gram and merchandise presentation guidance.
  • Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required certifications in food handling.

Work Experience &/or Education:

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Previous lead experience and/or grocery store experience preferred.
  • Attainment of required local and state food handling certifications, if applicable.

Relocation assistance is not available for this position.

Dollar General Corporation is an equal opportunity employer.

Not Specified
Assistant Store Manager/Key Carrier
Salary not disclosed
Douglas, GA 2 days ago
Assistant Store Manager/Key Carrier

Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.

Duties and Responsibilities:

  • Assist with the hiring, training and development of store team members as delegated by the Store Manager
  • Assist with all store functions and day-to-day store activities as directed by the Store Manager
  • Able to perform all opening and closing procedures in the absence of the Store Manager
  • Assist the Store Manager in protecting and securing all company assets, including store cash.
  • Adhere to all policies and procedures including safety guidelines.
  • Maintain a professional and friendly environment with customers, subordinates, and supervisors.
  • Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
  • When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members.
  • Process all SSC Corporate directives.
  • Assist the Store Manager on the receipt and return of DSD merchandise.
  • Assist Store Manager in the management of freight flow.
  • Meet or exceed productivity standards.
  • Assist the Store Manager in ordering and stocking all merchandise needs.
  • Assist the Store Manager in maintaining stockroom organization.
  • Assist the Store Manager in ensuring that the sales floor is sales effective daily.
  • Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin.

Qualifications:

  • Prefer prior retail and management experience.
  • Effective communication, interpersonal, and written skills
  • Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
  • Ability to work in a high energy, team environment.
  • Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays.

Benefits:

  • We offer generous benefits, flexible work schedules.
  • Health and welfare programs including medical, pharmacy, dental, vision and more.
  • Paid Time Off
  • Retirement Plans

Variety Wholesalers, Inc. is an Equal Opportunity employer.

Not Specified
Full Time Assistant Store Manager (Store 1942)
🏢 Gamestop
Salary not disclosed
Eugene, OR 2 days ago
GameStop Assistant Store Manager

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

  • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
  • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
  • Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
  • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
  • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
  • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
  • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
  • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
  • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
  • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
  • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
  • Ensure Omni-Channel orders are fulfilled and shipped daily.
  • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
  • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
  • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
  • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
  • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
  • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
  • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Adhere to all opening and closing procedures.

Qualifications*

  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
  • At least 6 months of retail management experience preferred.
  • At least 2 years of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.

Key Job Skills and Abilities

  • Possess an outgoing and welcoming personality with strong people skills.
  • Provide genuine and individualized assistance to every guest during every visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Achieve objectives in a fast-paced, rapidly changing environment.
  • Work independently and within a team to perform all tasks as assigned and in a timely manner.
  • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
  • Operate Point-of-Sale (POS) computer system.
  • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
  • Complete required paperwork properly.
  • Carry out instructions furnished in written, oral or diagram form.
  • Execute financial tasks in strict accordance with company policy.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
  • Be reliable and trustworthy; always use good judgment.
  • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
  • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
  • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and

permanent
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