Consign Example Sentence Jobs in Usa
177 positions found — Page 13
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder reports to the Store Manager.
Responsibilities:
Performance:
- Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
- Be a support to execute business plans to accelerate the business forward
- Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Client Centric:
- Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
- Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
- Follow through on customer journey as required to ensure a content client
- Support the needs of the client through styling advice and suggestion with every engagement
- Solution oriented approach to finding resolutions to customer service issues as necessary
Marketing & Community:
- In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Player:
- Support a positive work environment
- Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners
- Support performance initiatives set out by Store Management
- Attend and participate at store meetings as required by the business
Visuals:
- Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
- Support inventory functions as set out by Store Management
- Protect all company assets including cash handling, inventory etc.
- Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
- Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management
- Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures
- Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
- Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
- At least 1+ years of experience in a retail apparel environment preferred
- Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
- Ability to effectively create, manage and adhere to deadlines
- Familiar with key retail performance indicators
- Adaptable, a sense of openness, active listener, and compassionate
- Strong organizational skills, writing and communication skills
- Comfortable and savvy with computer technology and software within PC and iOS platforms
- Ability to climb ladders
- Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
WHY WORK FOR VERSACE
Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.
Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.
WHO YOU ARE
Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.
WHAT YOU WILL DO
The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.
Duties and Responsibilities
• Meet & exceed sales goal targets (daily, monthly, yearly)
• Meet & exceed targets for client data capture
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV
• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
• Support the team in generating new client relationships while maintaining those that are existing
• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
• Support the business by maintaining seamless inventory operations throughout the day
• Open and close consignments
• Process returns and exchanges
• Ability to communicate effectively & build strong partnerships with clients, peers, and management
• Develop business driving initiatives, contests and events
• Support the sales team through various coaching & training techniques
YOU’LL NEED TO HAVE
• Previous experience of at least 3 years in the Retail environment
• Organizational skills, accuracy and reliability
• Computer skills to include operation of retail point of sale system, Word, Excel and email
WE’D LOVE TO SEE
• Full understanding of specialty retail and a proven track record in clientelling
• Ability to thrive in a high paced retail environment.
• Ability to multi-task with ease while maintaining a balance of daily responsibilities
• A powerful personality that is entrepreneurial and sales focused
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder reports to the Store Manager.
Responsibilities:
Performance:
- Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
- Be a support to execute business plans to accelerate the business forward
- Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Client Centric:
- Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
- Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
- Follow through on customer journey as required to ensure a content client
- Support the needs of the client through styling advice and suggestion with every engagement
- Solution oriented approach to finding resolutions to customer service issues as necessary
Marketing & Community:
- In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Player:
- Support a positive work environment
- Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners
- Support performance initiatives set out by Store Management
- Attend and participate at store meetings as required by the business
Visuals:
- Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
- Support inventory functions as set out by Store Management
- Protect all company assets including cash handling, inventory etc.
- Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
- Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management
- Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures
- Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
- Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
- At least 1+ years of experience in a retail apparel environment preferred
- Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
- Ability to effectively create, manage and adhere to deadlines
- Familiar with key retail performance indicators
- Adaptable, a sense of openness, active listener, and compassionate
- Strong organizational skills, writing and communication skills
- Comfortable and savvy with computer technology and software within PC and iOS platforms
- Ability to climb ladders
- Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
About Linda's Stuff
Linda's Stuff is one of the leading luxury consignment companies in the country, and we're growing fast in the live e-commerce space. We run high-energy, high-volume live selling events on eBay Live, and we're looking for sharp, sales-minded operators to help us scale.
The Role
We're hiring a Console Coordinator to run backend operations during our live eBay Live selling events. This isn't a passive support role — you're actively driving revenue in real time. You'll manage the live console, pin products strategically, monitor audience behavior, and work hand-in-hand with our hosts to keep the energy high and the sales moving.
If you thrive under pressure, love a fast-paced environment, and have a strong instinct for sales, this role was built for you.
What You'll Do
- Operate the live selling console during eBay Live broadcasts — pinning products, adjusting pricing, and managing inventory availability in real time
- Monitor live metrics (views, comments, sales velocity) and make smart in-the-moment decisions to drive conversions
- Communicate continuously with the live host to maintain pacing, urgency, and flow
- Track audience chat to identify high-intent buyers and surface key questions or feedback
- Coordinate with inventory and fulfillment teams as needed
Schedule & Compensation
- Part-time, on-site in Philadelphia, PA
- Availability required for daytime, evening, and weekend shifts
- $25.00/hour
What We're Looking For
- Experience in live selling, live streaming, or e-commerce operations (preferred)
- Strong sales instincts and comfort with urgency-driven selling
- Ability to multitask in a live, high-stakes environment
- Tech-savvy and quick to learn new platforms
- Excellent communication skills and high attention to detail
WHY WORK FOR VERSACE
Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.
Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.
WHO YOU ARE
Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.
WHAT YOU WILL DO
The Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.
Duties and Responsibilities
• Meet & exceed sales goal targets (daily, monthly, yearly)
• Meet & exceed targets for client data capture
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV
• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
• Support the team in generating new client relationships while maintaining those that are existing
• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
• Support the business by maintaining seamless inventory operations throughout the day
• Open and close consignments
• Process returns and exchanges
• Ability to communicate effectively & build strong partnerships with clients, peers, and management
• Develop business driving initiatives, contests and events
• Support the sales team through various coaching & training techniques
YOU’LL NEED TO HAVE
• Previous experience of at least 3 years in the Retail environment
• Organizational skills, accuracy and reliability
• Computer skills to include operation of retail point of sale system, Word, Excel and email
WE’D LOVE TO SEE
• Full understanding of specialty retail and a proven track record in clientelling
• Ability to thrive in a high paced retail environment.
• Ability to multi-task with ease while maintaining a balance of daily responsibilities
• A powerful personality that is entrepreneurial and sales focused
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store, and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Sales and Stock Associate reports to the Store Manager.
Responsibilities:
Performance:
- Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house
- Be a support to execute business plans to accelerate the business forward and remedy opportunities
Culture:
- Be an ambassador to the brand and promote the culture of Rails internally and externally
- Ensure store atmosphere upholds the image of the brand
Client Centric:
- Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
- Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
- Follow through on customer journey as required to ensure a content client
- Support the needs of the client through styling advice and suggestion with every engagement
- Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
- In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Leadership:
- In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
- Support a positive work environment with teams and throughout store network including cross functional partners
- Support performance management initiatives with store teams
- Attend and participate at store meetings as required by the business
- Ability to manage and resolve conflict in the workplace
Visuals:
- Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
- Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
- Protect all company assets including cash handling, inventory, expenses etc.
- Support Client Consignment business, ensuring a quick turnaround, strong take rate, and effective and efficient logistics for merchandise movement
- Ensure omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
- Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
- Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
- Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
- At least 1+ years of experience in a retail apparel environment preferred
- Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
- Ability to effectively create, manage and adhere to deadlines
- Familiar with key retail performance indicators
- Adaptable, a sense of openness, active listener, and compassionate
- Advanced organizational skills, writing and communication skills
- Expertise in Microsoft Office 365 Suite
- Comfortable and savvy with computer technology, including PC and iOS devices
- Travel approximately 10% of the time
- Ability to climb ladders
- Ability to lift 40+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder reports to the Store Manager
Responsibilities:
Performance:
- Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
- Be a support to execute business plans to accelerate the business forward and remedy opportunities
- Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
- Ensure store atmosphere upholds the image of the brand
Client Centric:
- Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
- Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
- Follow through on customer journey as required to ensure a content client
- Support the needs of the client through styling advice and suggestion with every engagement
- Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
- In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Leadership:
- In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
- Support a positive work environment with teams and throughout store network including cross functional partners
- Support performance management initiatives with store teams
- Attend and participate at store meetings as required by the business
- Ability to manage and resolve conflict in the workplace
Visuals:
- Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
- Support inventory functions as set out by Store Management including receipts, reconciliations and transfers
- Protect all company assets including cash handling, inventory, expenses etc.
- Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
- Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
- Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
- Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
- Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
- At least 1+ years of experience in a keyholder position preferred
- Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
- Ability to effectively create, manage and adhere to deadlines
- Familiar with key retail performance indicators
- Adaptable, a sense of openness, active listener, and compassionate
- Advanced organizational skills, writing and communication skills
- Expertise in Microsoft Office 365 Suite
- Comfortable and savvy with computer technology, including PC and iOS devices
- Travel approximately 10% of the time
- Ability to climb ladders
- Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Harvard Resource Solutions is seeking Customer Service Representatives for a manufacturing client in Clarkston on a direct hire basis.
In office ( Client offers 15 Work From Home days on a prorated basis).
Hours: 8:00am to 5:00pm
Pay Range: 24.00hr to 27.00hr ( Pay based upon experience and education)
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintain predictable and dependable attendance.
- Serve as a customer advocate to ensure total customer satisfaction.
- Adhere to the 2-hour callback policy for internal and external inquiries via phone, email, and fax.
- Deliver quality customer service aligned with Company Core Values and Core Ideology.
- Process sales orders accurately and timely for assigned account managers while following detailed work instructions.
- Perform duties in accordance with the Proactive Customer Service Model.
- Plan, organize, and execute external reports to ensure orders are entered, shipped, and invoiced within expected timeframes.
- Develop and maintain positive relationships with customer accounts, CPS Sales, and internal stakeholders.
- Analyze Key Customer Inventory, Blue Folder, and Sales Reports to ensure accurate inventory levels, on-time shipments, and continuous improvement opportunities.
- Proactively manage custom stock, blanket purchase orders, and consignment inventory programs to reduce stock-outs and aged inventory.
- Manage freight consolidation efforts and collaborate with sales to reduce freight costs.
- Issue return authorizations and credit/debit memos accurately and in a timely manner.
- Request required documentation from appropriate departments to ensure orders are processed within 48 hours.
- Provide backup support to Customer Service team members as needed, including Customer Fulfillment Manager, Service Support Manager, Service Specialist, and Operations Support.
- Complete miscellaneous projects as assigned by Staff Managers.
- Support continuous improvement initiatives related to the Customer Service training matrix and cross-training.
- Contribute to team performance improvements based on customer needs and metric results.
- Participate in Best Practice and Training meetings as scheduled by Customer Service Management.
- Document customer complaints regarding products or services (QPA) and forward to the Quality Department.
- Develop familiarity with all products, including product lines and account-specific requirements.
- Share process improvement ideas through the Customer Service Lean Ideas tab in Microsoft Teams.
QUALIFICATIONS
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the minimum knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
KNOWLEDGE, TRAINING, SKILLS, AND ABILITIES
- Minimum of two (2) years of customer service experience required; industry-related (distribution, manufacturing, automotive experience preferred.
- Demonstrates a high level of integrity and maintains a professional, positive demeanor.
- Proficient in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and Publisher.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- Ability to work independently, exercise initiative and sound judgment, and implement actions without direct supervision.
- Ability to read, interpret, and apply written, oral, and diagram-based instructions, including procedure manuals and work instructions.
- Effective verbal and written communication skills with the ability to communicate across diverse audiences.
- Strong mathematical skills, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
PHYSICAL REQUIREMENTS
- Ability to sit or stand for extended periods as needed.
- May require periodic walking throughout the day.
If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to
We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.
At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.
Growing company with multiple locations has an outstanding opportunity available for a National Account Manager.
This is an onsite that requires minimal travel.
Main functions: The National Sales Account Manager is responsible for managing, supporting, and growing strategic national retail accounts, with primary responsibility for Menards, Lowes, and other assigned retail partners.
This role ensures customer satisfaction, drives sales growth, maintains retailer compliance, and coordinates cross-functionally with internal teams to deliver on operational, quality, and service commitments.
The position requires strong relationship management, analytical skills, attention to detail, and the ability to navigate complex retail systems and requirements.
Duties and Responsibilities: • Serve as the primary point of contact for retail accounts.
• Build, maintain, and strengthen relationships with key retail stakeholders, including merchant, inventory, sourcing, and compliance teams.
• Manage and support all aspects of the retail business relationship, ensuring alignment with customer expectations and company capabilities.
• Analyze retailer reports and portals to develop forecasts and support supply chain planning.
• Review, analyze, and interpret sales, inventory, and performance data to identify opportunities, risks, and corrective actions.
• Drive sales growth through various order types, including consignment, direct-to-store (DTS), bulk distribution, special orders, and new projects.
• Coordinate pricing strategies, annual rebate programs, and marketing initiatives with retail partners in the U.S.
and Canada, as applicable.
• Manage product setup, planogram updates, merchandising changes, and promotional activity in collaboration with the customer and internal teams.
• Oversee EDI transactions, including purchase orders (POs), advanced shipment notices (ASNs), invoices, and return-to-vendor (RTV) requests, ensuring accuracy and timeliness.
Some travel may be required for periodic visits to retail partners’ headquarters and regional locations.
• All other duties as assigned by manager.
Requirements • Minimum 5 years of account management, project or program management, or sales experience, preferably in building products or related manufacturing industries.
• Demonstrated experience managing large national or big-box retail accounts.
• Strong analytical skills with the ability to interpret sales and inventory data.
• Strong analytical skills with the ability to interpret sales, inventory, and operational data.
• Proven ability to manage complex retailer systems, portals, and compliance requirements.
• Experience with EDI processes, transaction types, and retailer compliance standards.
• Ability to coordinate with IT and supply chain teams to ensure EDI accuracy and efficiency.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal, written, and presentation communication skills.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook) and capable of learning retailer-specific systems.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Self-motivated, detail-oriented, and customer-focused.
Education • Bachelor’s degree in Business, Marketing, or related field.
• Foreign language proficiency is a plus.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
