Consign Definition Jobs in Usa

Minimum qualifications

• Bachelor’s degree in a technical field, or equivalent practical experience
• 7 years of experience in manufacturing automation development, including equipment design and validation, process development, and influence of product design teams.

Preferred qualifications

• Experience with high-volume and high-precision consumer electronics
• Experience with robotic manipulators, vision systems, and material handling systems
• Manufacturing process and/or fixture development and validation experience
• Experience generating functional requirements specifications
• Tolerance analysis experience
• Fluency with NX or other CAD tools, DOE, GRR, tolerance analysis, and statistical analysis
• Experience working cross-functionally with global teams and manufacturing partners
• Master’s degree in mechanical or industrial engineering

Responsibilities

• Product definition and architecture selection, in collaboration with design and ID teams, via early design for automation engagement
• Generation of functional requirements specifications for automated adhesive, sealing, screw driving, cleaning, conveyance, and other precision electronic assembly operations
• Automation solution design and development, in conjunction with manufacturing and automation partners
• Development of automation implementation schedules and oversight of factory and site acceptance testing activities

SUMMARY

We are seeking a Senior Project Lead to join a global packaging manufacturing leader. This is a high-impact leadership role responsible for driving major capital projects that directly influence plant performance, reliability, and long-term growth. You will partner closely with operations and engineering leadership to execute strategic initiatives across a complex manufacturing environment.

DESCRIPTION

• Lead end-to-end execution of capital projects (CAPEX), ensuring delivery on scope, schedule, and budget
• Develop detailed project plans, including scope definition, cost estimates, timelines, resource allocation, and risk mitigation strategies
• Partner cross-functionally with Operations, Maintenance, Engineering, Safety, and Procurement teams to ensure alignment and seamless execution
• Manage contractors, vendors, and internal teams to drive efficient project delivery with minimal disruption to plant operations
• Oversee field execution to ensure adherence to safety, quality, and operational standards
• Prepare project justifications, financial models, and executive-level updates
• Identify cost-saving opportunities and continuous improvement initiatives throughout the project lifecycle
• Ensure all projects meet EHS standards, regulatory requirements, and company safety protocols
• Provide consistent updates to leadership on project progress, risks, and mitigation plans

REQUIREMENTS

• Bachelor’s degree in Engineering, Project Management, Industrial Technology, or related field (or equivalent experience)
• 6+ years of experience managing capital projects in a manufacturing or heavy industrial environment
• Experience within packaging, pulp & paper, or similar process-driven industries strongly preferred
• Strong understanding of project management methodologies, cost control, and scheduling practices
• Ability to read and interpret engineering drawings, specifications, and industrial standards
• Proficiency with project management tools and Microsoft Office Suite

This is a Direct Hire Opportunity with the Client!

Must Haves:

• Bachelor’s degree in Aerospace Engineering or related field.
• 8+ years of Aerospace Quality experience (MRO/Production).
• Deep knowledge of AS9100 and Part 145 regulations.
• Expertise in root cause analysis and data-driven problem solving.

Quality Assurance Manager to join a leading Company located in the Menomonee Falls, WI OR College Park, GA surrounding area.

As an Aerospace Quality Assurance Manager, you will play a vital role in ensuring product integrity, regulatory compliance, and continuous quality improvement within a high-stakes aerospace environment. This position involves cross-functional collaboration, technical problem-solving, and leadership in quality assurance practices. The individual shall be responsible for amending the site Repair Station Manual/Quality Manual to address industry, corporate, process improvement and regulatory requirements. The Quality Assurance Manager will be a key contributor and leader in conducting internal audits of varying complexity and scope at the Repair Station. They will represent the organization during regulatory, certification and customer audits. The Quality Assurance Manager will contribute to the definition, and monitoring, as applicable, employee training programs to ensure compliance with regulatory requirements including but not limited to, the FAA, EASA UK CAA Part 145's and the DOT. Utilizing appropriate KPI's, the individual will provide support to address internal, external and supply chain quality issues and improvement plans.

Job Responsibilities:

• Cross-Functional Collaboration:Work closely with operations, engineering, logistics/supply and regulatory teams to align quality processes.
• Facilitate issue resolution using 8D methodology and support cross-departmental initiatives.
• Champion a culture of continuous improvement across the organization.
• Problem-Solving & Corrective Action: Identify root causes of quality or production issues using data-driven analysis.
• Implement corrective and preventive actions to maintain product compliance and performance.
• Ensure timely resolution of non-conformances to meet customer and regulatory requirements.
• Technical & Customer Engagement: Serve as a technical point of contact for internal teams and external stakeholders.
• Address customer quality concerns, provide data-supported insights, and ensure satisfaction.
• Support 3rd party audits, inspections, and customer visits as required.
• Regulatory Policy Provision: Ensures the Repair Station, and associated regulatory Manuals, are current, confirms operational compliance via audit/reporting, as appropriate, and initiates, where required, corrective and preventive actions.
• Administers the Certifying Staff with respect to setting standards, reviews and granting or rescinding Authority to Release.
• Project Management: Plan, schedule, and execute quality-related projects to ensure on-time delivery and compliance.
• Track progress, manage risk, and communicate project status to stakeholders.
• Leadership & Mentorship: Lead quality improvement initiatives and support the development of junior quality control members.
• Promote a strong quality and Flight Safety culture throughout the organization.
• Process Improvement & Innovation: Develops and executes internal audit plans to schedule and provides information and metrics to focus operations on appropriate corrective and preventive action plans.
• Continuously assess and improve site quality management processes.
• Introduce best practices and innovative methodologies to enhance overall quality performance.
• Additional Duties: Perform other responsibilities as assigned by the Director of Quality and Compliance.

Basic Hiring Criteria:

• Bachelor's degree in Aerospace Engineering, Quality Management, or a related discipline.
• Certifications such as Six Sigma, ASQ CQE/CQA are highly preferred.
• Minimum 8 years of experience in aerospace quality management.
• Background in production or MRO environments is required.
• Familiarity with life-saving equipment such as aircraft emergency slides and rafts is advantageous.
• Strong knowledge of quality management systems and tools (e.g., 8D, QRQC, FMEA, SPC).
• Proficiency in interpreting and applying aerospace quality standards (AS9100, FAA, EASA, UK CAA Part 145's).
• Experience with quality auditing and root cause analysis.
• Familiarity with 49 CFR and IATA Hazardous Materials Regulations a plus.

LOGISTICS FOR THE INDUSTRIOUS

At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we’d like to meet you.

POSITION SUMMARY

As a Brokerage Carrier Sales Representative at Venture Connect, you will be responsible for overseeing all in-transit shipments while working directly with carriers to move our customer’s freight in the most economic and efficient way possible. Our best coordinators are aggressive, energetic problem solvers who thrive in our fast-paced work environment.

ESSENTIAL JOB FUNCTIONS FOR THIS POSITION

• Tender shipments in a manner that optimizes and consolidates loads to meet customer demands and maximize efficiency and profit.
• Track and Trace Shipment Progress and update customers on the status of loads.
• Develop and maintain relationships with new and existing carriers.
• Negotiate rates with carriers and assign drivers to loads, to make sure shipments pick up as scheduled.
• Follow-up and communicate status of shipments to ensure on-time customer delivery requirements are met.
• Proactive communication with account representatives and sales representatives regarding issues and updates.
• Regular and predictable attendance.

OTHER SIGNIFICANT JOB FUNCTIONS INCLUDE

• Exercise decision-making abilities.
• Post freight on websites when needed, to ensure visibility to carriers.
• Reliability to be able to fill in on other boards and assist in operations duties, if needed, for coverage and/or volume needs.
• Load maintenance- work with other departments to resolve pending issues, close loads that have delivered, call applicable parties to collect load-related paperwork. (Including assisting Billing, CSR & Sales Reps with carrier related calls.)
• Additional duties as assigned.
• Comply with company policies and procedures and all applicable laws and regulations.

REQUIRED EDUCATION / EXPERIENCE

• Bachelor’s Degree or relevant experience

REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)

• General Computer Skills - typing, emailing, faxing.
• Answering phones.
• Ability to stay focused in a busy loud environment.
• Ability to prioritize and multitask.

PHYSICAL DEMANDS

• Sitting at a desk for extended periods of time.

WORK ENVIRONMENT

• Office

OTHER INFORMATION

• The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform.
• Position Descriptions may be changed or revised by the Company from time to time at its sole discretion.

BENEFITS:

• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays
• 401K with company match from day 1
• Medical, Dental, Vision Insurance
• Basic and Supplemental Life Insurance

This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee’s employment relationship with the Company is at-will.

Manager, Quality Plant Operations

Summary

The Quality Plant Operations Manager is responsible for all quality activities related to in-house fabrication of pipe spools and vessels in alignment with the Quality Management System. This individual will also be responsible for the quality of painting, assembly, and Shipping of the final product to the Customer. This individual will be accountable for ensuring compliance with quality standards and providing complete, accurate, and timely project deliverables.

Principal Responsibilities and Duties

• Responsible for the supervision, direction, and career development of in-house Plant Operations quality personnel.
• Influence the development and implementation of standards, policies, procedures, and internal systems that support Quality and Product Excellence.
• Oversee Plant quality documentation and document control processes.
• Develop clear quality objectives within Fabrication and Assembly and related processes.
• Coach and train quality and production team members.
• Define and maintain inspection standards for piping and vessel components that comply with code requirements, support successful assembly operations, and ensure longevity of components in operation.
• Oversee testing and managing Welder/Welding Operator Performance Qualification (WPQ).
• Responsible for selection and management of 3rd party testing services.
• Initiate & follow-up on corrective/preventive actions and the implementation of continual improvement efforts related to Pipe and Vessel Fabrication and Assembly.
• Development, qualification, and management of Welding Procedure Qualifications (WPQR) and Welding Procedure Specifications (WPS) to specify the use of proper WPS in production applications.
• Develop and analyze statistical data to improve department performance.
• Direct team members to ensure control over the quality of materials and fabricated components.
• Support the Quality Assurance and Compliance Manager with Customer and 3rd Party audits/inspections related to in-house Fabrication and Assembly quality and compliance, as well as external audits and licensing coordination.
• Review customer/client specifications, as needed, against Company and Industry codes and standards in support of applications engineering and sales to assure proper costing and compliance, and/or recommend exceptions to specifications.
• Participate in Internal, Customer, and Fabrication kickoff meetings to assure definition of project scope and responsibilities affecting the quality of fabricated components and the adherence to project specifications.
• Influence the development of new departments and welding processes and procedures and coordinate with production on the selection of the most efficient processes and parameters.
• Management of numerous industry and Customer/Client/End User specifications and requirements.

Qualifications

• BS/BA degree desired.
• Minimum of 15 years related QA/QC experience in a manufacturing environment, including a minimum of 5 years of management experience.
• Familiarity with Codes and Specifications, including AWS, API, SSPC, NACE, ASME, ANSI, and PED.
• Strong Customer relations/external conflict resolution skills, including the investigation and rectification of customer-reported issues and complaints.
• Experience with/participation in production control and planning processes.
• Lean Manufacturing experience a major plus.
• AWS CWI strongly desired.
• ASME Section VIII, IX, and B31.3 knowledge is a must

• Strategic Leadership:
  • Able to define a vision for a site of approximately 200 staff members, including the development of a 3 to 5 year operating plan
  • Prior experience managing responsibility of the P&L and balance sheet for a manufacturing site.
  • Deliver annual revenue, profit, EBITDA, and cash targets through effective P&L management.
  • Execute capital projects on average of +$10M to ensure facilities, equipment, and systems meet production demand and compliance requirements.
  • Develop and execute site master plan which includes building talent capabilities that results in the site meeting branded large pharma industry standards to facilitate new business.
• Regulatory & Compliance:
  • Ensure strict adherence to cGMP, FDA, and DEA regulations for controlled substances.
  • Maintain FDA audit readiness and compliance with OSHA, EPA, DEA and other regulatory agencies.
• Process Excellence & Operational Performance:
  • Drive process improvement initiatives, lean manufacturing, and digital transformation to optimize throughput and reduce costs.
  • Assess site operations and drive execution of cost reduction initiatives to improve productivity and profitability of products
  • Implement best practices for manufacturing
  • Deep understanding in Process Safety Management, Environmental understanding, including wastewater treatment plant operations and security programs.
  • Oversee ERP and compliance systems (including D365) for operational efficiency.
• Commercial & Customer Focus:
  • Partner with Commercial teams to define and execute strategies for revenue growth and customer satisfaction.
  • Ensure timely delivery of products in compliance with regulatory requirements.
• People Leadership:
  • Recruit, develop, and retain high-caliber talent through succession planning and performance management.
  • Demonstrates deep understanding on cultural transformation
  • Foster a culture of engagement, accountability, and continuous improvement.
• Business Development:
  • Enable the site to deliver late -phase/commercial CDMO programs that include the acquisition of new customers, tech transfer and scale up production.
  • Participate in strategic initiatives including market expansion, technology alliances, and evaluation of new products.
  • Support acquisition and rationalization activities as needed.
    
    

• Bachelor’s degree in Chemical Engineering, Chemistry, Pharmaceutical Sciences, or related field (advanced degree preferred).
  
  

• 15+ years in API small molecules pharmaceutical manufacturing leadership roles, with proven expertise in cGMP, FDA, and DEA compliance for APIs and controlled substances.
• Proven experience in generics manufacturing with knowledge and capabilities to meet big pharma branded business.
• Demonstrated success in operational turnarounds, quality remediations, or start-up of manufacturing facilities.
• Strong background in process optimization and continuous improvement methodologies.
  
  

• Exceptional leadership, communication, and change management skills.
• Detail oriented, advance analytical capabilities and high learning agility
• Ability to manage complex operations and deliver results in a dynamic environment.
• Understanding transactional process improvements
• Understand how to develop and implement operating mechanism and meeting structure to manage operations at the site, including the definition and implementation of KPIs and tier meetings.
  
  

• Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
• Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
• Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
• Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you do not meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
  
  

We are seeking an RN Infection Preventionist/Professional Development Coordinator to join our team!

Responsibilities

This individual works closely with medical staff, hospital leadership and all hospital department heads to develop, implement and evaluate the infection prevention and employee health program. This position will monitor infection prevention practices, employee health screening, and conduct surveillance for hospital acquired infections in accordance with Centers for Disease Control and Prevention definitions.

Responsible for timely reporting of infections and events to all proper health authorities. Responsible for developing, implementing and evaluating the education and development needs of the facility with an emphasis on clinical/staff competency. Ensures programs are in accordance with current federal, state and local standards, guidelines.

Required Skills:

• Registered Nurse (RN) required
• RNs must have a current, valid, and active license to practice as a Registered Nurse in the state of employment
• Knowledge of epidemiology, microbiology, infectious disease, and aseptic technique to include standard/universal precautions required.
• Minimum one (1) year acute care experience required.
• Current BLS and ACLS certifications from a Vibra-approved vendor required.

Additional Qualifications/Skills:

• One (1) year of professional development experience preferred
• Minimum three (3) years of experience as a registered nurse preferred.
• Ability to project a professional image.
• Knowledge of regulatory standards and compliance requirements.
• Strong organizational, prioritizing and analytical skills.
• Ability to make independent decisions when circumstances warrant.
• Working knowledge of computer and software applications used in job functions.
• Freedom from illegal use of and effects of use of drugs and alcohol in the workplace.

Qualifications

At Vibra Healthcare, employees are our priority. We are passionate about patient care and consider it a privilege to be able to provide services to patients and their family members. Below is a brief summary of our benefits.

• Medical PPO high and low deductible plans / HSA options as well as HMO options in some markets

• FREE prescription plans

• Dental and Vision coverage

• Life insurance

• Disability Benefits

• Employee Assistance Plan

• Flex Spending plans, 401K matching

• Additional Critical Illness, Accident, and Hospital plans

• Company discounts for mobile phone service, electronics, cell phones, clothing, etc

• Pet Insurance

• Group legal – provides legal assistance with personal legal matters

• Tuition and continuing education reimbursement

• Work life balance

At Vibra Healthcare, our patients are family. Healthcare is constantly evolving, our growing organization is devoted to ensuring that each person in our care feels safe. Our world-class team of driven, passionate healthcare professionals are always focused on service excellence and providing top quality care at the bedside. Our culture fosters engagement, diversity and advocacy. Our goal is to empower our employees and support them in their professional growth while leading them on a path to success within our organization.

Posted Salary Range

USD $36.00 - USD $40.00 /Hr.

This role plays a key part in ensuring maternity care bills are processed accurately and members receive timely support during an important season of life. The specialist serves as a detail-oriented professional who upholds CHM’s commitment to excellence, compassion, and integrity.

WHAT WE OFFER

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

ESSENTIAL JOB FUNCTIONS

• Compile, verify, and organize information according to priorities to prepare data for entry
• Check for duplicate records before processing
• Accurately enter medical billing information into the company’s software system
• Research and correct documents submitted with incomplete or inaccurate details
• Verify member information such as enrollment date, participation level, coverage status, and date of service before processing medical bills
• Review data for accuracy and completeness
• Uphold the values and culture of the organization
• Follow company policies, procedures, and guidelines
• Verify eligibility in accordance with established policies and definitions
• Identify and escalate concerns to leadership as appropriate
• Maintain daily productivity standards
• Demonstrate eagerness and initiative to learn and take on a variety of tasks
• Support the overall mission and culture of the organization
• Perform other duties as assigned by management

SKILLS & COMPETENCIES

• Core strengths like problem-solving, attention to detail, adaptability, collaboration, and time management.
• Soft skills such as empathy (especially important in maternity care), professionalism, and being able to handle sensitive information with care.

EXPERIENCE REQUIREMENTS

• Required: High school diploma or passage of a high school equivalency exam
• Medical background preferred but not required.
• Capacity to maintain confidentiality.
• Ability to recognize, research and maintain accuracy.
• Excellent communication skills both written and verbal.
• Able to operate a PC, including working with information systems/applications.
• Previous experience with Microsoft Office programs (I.e., Outlook, Word, Excel & Access)
• Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.)

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting over 23,000 healthcare professionals and team members at more than 1,150 locations across 48 states. Our five supported healthcare practices operate under the brands Aspen Dental, ClearChoice, WellNow, Chapter Aesthetic Studio, and Lovet. We’re committed to enabling healthcare professionals to focus on patient care while we handle the business operations that support them.

Position Summary

The Director of People Analytics & Artificial Intelligence will build and lead TAG’s next generation people insights and AI strategy. Reporting directly to the CHRO, this role will transform how we use workforce data, predictive analytics, and artificial intelligence to drive business performance across our multi-brand healthcare organization.

This leader will own the vision, strategy, governance, and execution of people analytics and AI initiatives delivering actionable insights, enabling data-driven decision-making, and deploying intelligent automation that improves workforce productivity, engagement, and outcomes. This is a high-impact, enterprise-level role at the intersection of HR, technology, and business strategy.

Key Responsibilities

People Analytics Strategy & Execution

• Develop and execute TAG’s enterprise people analytics roadmap aligned to business strategy.
• Build predictive and prescriptive models to support workforce planning, attrition risk, labor optimization, recruiting effectiveness, productivity, and engagement.
• Create executive dashboards, brand dashboards, and board ready analytics tied to business KPIs (talent acquisition metrics, retention, predictive analytics, labor efficiency, etc.)
• Partner with Finance, Operations, IT, and Brand HR leaders to embed analytics into decision-making.

Artificial Intelligence in HR

• Lead the development and governance of AI-enabled HR solutions (e.g., intelligent recruiting tools, workforce planning models, employee self-service agents, automated case management, talent insights).
• Identify and pilot emerging AI use cases across the employee lifecycle.
• Ensure responsible AI practices, compliance, and ethical guardrails.
• Partner with IT and Legal on data security, governance, and regulatory alignment.

Workforce Intelligence & Predictive Modeling

• Build predictive models for turnover, provider productivity, staffing demand, and succession risk.
• Develop scenario planning capabilities for multi-brand workforce strategies.
• Deliver labor optimization insights across clinical and support functions.
• Support M&A integration analytics and due diligence workforce modeling.

Data Infrastructure & Governance

• Oversee HR data architecture in partnership with HRIS and IT.
• Establish enterprise data definitions, integrity standards, and governance processes.
• Ensure seamless integration between Workday and other enterprise systems.
• Improve reporting automation and reduce manual reporting processes.

Team Leadership

• Build and lead a high-performing People Analytics and AI team.
• Lead center of excellence model supporting all brands across TAG.
• Develop internal capabilities in data literacy across HR leadership.

Executive Partnership

• Serve as a strategic advisor to the CHRO and the People Leadership Team
• Present insights to senior leadership and private equity stakeholders as needed
• Translate complex data into compelling business narratives.

Qualifications

Required

• 8–12+ years of experience in people analytics, workforce strategy, data science, or HR technology.
• Experience leading analytics strategy in a complex, multi-unit or healthcare environment preferred.
• Strong expertise in predictive modeling, workforce analytics, and AI applications.
• Experience with Workday and enterprise HR systems.
• Demonstrated ability to influence executive stakeholders.
• Proven team leadership experience.

Preferred

• Background in healthcare, retail healthcare, dental, medical, or multi-site services.
• Experience in a private equity-backed organization.
• Advanced degree in Data Science, Statistics, Economics, Industrial-Organizational Psychology, HR, or related field.
• Familiarity with Python, R, SQL, Power BI, Tableau, or similar tools.

Leadership Competencies

• Strategic thinker with strong business acumen
• Highly analytical and intellectually curious
• Builder mentality — comfortable creating from the ground up
• Technologically fluent with strong AI awareness
• Strong communicator who simplifies complexity
• High ethical standards regarding AI and data use

Success in this role will result in:

• Measurable improvement in retention and workforce productivity
• Predictive visibility into staffing and labor risks
• AI-enabled efficiency across the HR function
• Executive-level workforce intelligence embedded into enterprise decision-making
• Scalable analytics infrastructure supporting TAG’s growth

Why Join The Aspen Group?

At TAG, we are committed to fostering a high-performance culture that values innovation, collaboration, and excellence. This role provides an opportunity to shape the future of HR at a leading organization, making a meaningful impact on both employees and business success.

*This role is onsite 4 days/week in our Chicago office (Fulton Market District)

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Contact Center Modernization – Organizational Design Consultant

A large U.S. health agency is modernizing its contact centers to improve 24/7 virtual access to high-quality care. Advisory and implementation services are being provided to support this effort and facilitate large-scale adoption.

Role Overview

The Org Design Consultant is responsible for supporting the development of the target organizational design for the modernized contact center, including the design and implementation of future-state organizational structures, governance frameworks, reporting lines, and decision-making rights. The consultant will also contribute to key organization design activities, including clarifying roles, accountabilities, and ownership within the new organizational structure.

Key Responsibilities

• Lead the development and documentation of current and target-state organizational structures, ensuring comprehensive org charts, roles/responsibilities matrices, and governance models.
• Synthesize and communicate insights from org design activities, including workforce mapping, gap analysis, and structure optimization, through presentations, status reports, and analysis delivered to VA leadership and project collaborators.
• Guide decision-making to achieve alignment on future-state org design among diverse stakeholders, facilitating consensus on new structures, reporting relationships, and team functions.
• Ensure all technology and workforce enablement initiatives are directly integrated with, and supportive of, the future-state organizational design and capability needs.
• Track and report progress on organizational design milestones, from initial assessment through implementation, using key deliverables and performance indicators to measure the transformation's impact.
• Integrate and synchronize organization design efforts across related contact center consolidation and modernization workstreams, maintaining a unified vision for VA’s future-state organizational structure.

Required Qualifications

• 3+ years of experience, preferably in healthcare, contact center, or technology modernization projects.
• 1+ years of prior work experience in or with the Federal Government.
• 1+ years of experience and aptitude for working and communicating with various diverse stakeholders, teams, and clients face-to-face.
• Demonstrated experience in business process analysis, workflow mapping, and requirements documentation.
• Understanding of contact center operations, technologies, and best practices.
• Excellent communication, facilitation, and stakeholder management skills.
• Proficiency with business analysis tools (e.g., Visio, Excel, JIRA, Confluence).
• Ability to quickly adapt and excel in a fast-paced environment.
• Experience working with Microsoft Word, PowerPoint, and Excel.
• Minimum of a Bachelor’s degree in Business, Healthcare Administration, Information Systems, or related field.
• Must be a US Citizen with ability and willingness to acquire a U.S. Public Trust.

Preferred Qualifications

• Experience supporting operating model design, org structure definition, or organizational transformation initiatives is preferred.
• Experience supporting federal healthcare clients, particularly the VA or DoD.
• Experience with clinical contact center operations and healthcare workflows.
• Experience supporting large-scale organizational transformation initiatives.

Additional Information

• Number of Openings: One (Full-Time)
• Clearance Requirements: Position of Trust (or ability to obtain)
• Location: Remote