Confidential Senior Senior Jobs in Usa

KLR Executive Search is proud to partner with Long’s Jewelers, a family-owned and operated fine jeweler with seven locations throughout Massachusetts and New Hampshire. For more than a century, Long’s has been New England’s premier destination for fine jewelry, luxury watches, and exceptional client experiences. With a reputation built on trust, integrity, and multi-generational relationships, Long’s is more than a retailer — it is a steward of celebrating life’s most meaningful moments. The Long’s boutique portfolio includes partnerships with the world’s most prestigious brands, including Rolex and Patek Philippe. Long’s is proud to offer clients access to some of the rarest and most coveted timepieces in the world, approaching every interaction with the belief that true luxury is about heritage, loyalty, and lasting connection.

The Opportunity

• The Senior Buyer (Luxury Watches) is a highly trusted, strategically critical leader responsible for overseeing Long’s luxury watch buying strategy and vendor relationships across the portfolio, including direct oversight of the Rolex buying function.
• This role is intentionally focused on buying, allocation, and brand partnership leadership and does not include responsibility for service, repair, or Certified Pre-Owned operations, which are managed by a separate, dedicated operations leader.
• The Senior Buyer partners closely with ownership, the Boutique Director, and Sales leadership but does not directly manage the sales team.
• This is a confidential, senior-level position based in Burlington, MA, requiring daily on-site presence. Travel required to stores, vendors in New York, and occasional international trips (e.g., Switzerland).

Key Responsibilities

• Lead buying strategy across all luxury watch brands, aligning assortment, allocation, and inventory decisions with Long’s long-term growth objectives.
• Evaluate buying workflows and decision-making processes to ensure consistency, discipline, and scalability.
• Serve as Long’s primary liaison to luxury watch brands.
• Understand and leverage allocation drivers including performance, brand presentation, and long-term relationship stewardship.
• Oversee watch allocations and internal distribution strategy.
• Lead inventory mix, product flow, and buying decisions across all watch brands.
• Analyze performance, trends, and sell-through to inform future purchasing decisions.
• Provide product insights, allocation visibility, and forward-looking guidance to support selling.

Qualifications

• 7+ years of experience in luxury watch buying, fine jewelry, or high-end multi-brand retail environments.
• Demonstrated success managing luxury watch vendor relationships, including allocation strategy and long-term brand stewardship.
• Proven experience leading or mentoring buyers and establishing organized buying processes allowing for flexibility as the department grows.
• Strong commercial acumen with the ability to balance inventory investment, allocation constraints, and client demand.
• Experience working closely with sales leadership while maintaining independence from day-to-day sales management.
• Highly credible, diplomatic, and trusted by senior brand partners.
• Analytical and detail-oriented, with the ability to interpret performance data and market trends to inform buying decisions.
• Comfortable with creating reports and navigating various technology and systems including Excel, POS, CRM, and other PIM/PLM tools.
• High degree of discretion, professionalism, and brand-appropriate presence.
• Experience within a family-owned or relationship-driven luxury business environment preferred.

Pay Range: The salary range for this position is $150,000 - $175,000 and reflects base salary only. Benefits and, where applicable, bonus or incentive compensation may be offered in addition to base salary

About the Company

Our client is a distinguished Global Single-Family Office with over $10 billion in assets under management and a proven 25+ year track record of delivering exceptional long-term investment results. With deep sector expertise and a disciplined approach, the firm manages a diversified portfolio across private equity, venture capital, real estate, and alternative investments, combining institutional-grade rigor with the entrepreneurial agility to seize high-conviction opportunities. The organization operates with a high-caliber lean team, supported by substantial institutional infrastructure and capital resources. With ambitious growth plans for its U.S. platform, the firm offers a dynamic environment where talent can shape the investment strategy and drive portfolio outcomes.

Role Summary

The Senior Legal Counsel will be a core member of the U.S. investment platform, providing hands-on legal support across the full lifecycle of private equity and alternative investment transactions, as well as day-to-day corporate, governance, regulatory, and operational matters. The role works closely with senior leadership, investment professionals, and external advisors, and requires strong commercial judgment, decisiveness, and comfort operating in a lean, fast-moving environment.

This position is well-suited for a transaction-oriented legal professional with meaningful private equity deal experience who is seeking a long-term, growth-oriented in-house role with broad responsibility and autonomy. The Senior Legal Counsel is expected to independently own matters, balance legal risk with business objectives, and act as a pragmatic business partner to the U.S. investment and operating teams.

Key Responsibilities

• Serve as the primary legal partner for the U.S. platform, providing hands-on legal support across the full lifecycle of private equity and alternative investments, including structuring, execution, M&A transactions, and ongoing portfolio management
• Act as a corporate generalist supporting the day-to-day legal needs of the family office and its operating and investment entities
• Operate as an embedded business partner, driving legal matters to resolution, exercising sound commercial judgment, and providing clear, practical recommendations
• Draft, review, and negotiate a broad range of agreements, including investment, shareholder, operating, financing, commercial, and service agreements
• Support acquisitions, dispositions, co-investments, joint ventures, strategic partnerships, and other complex transactions across multiple sectors
• Advise on corporate governance matters, entity structuring, and compliance matters for a U.S.-based organization operating across multiple states and internationally
• Provide legal guidance across a diverse portfolio of industries; experience with sectors such as gaming, oil & gas, manufacturing, software, technology, and real estate is viewed as a plus
• Manage and coordinate external counsel, including leading transaction workflows, overseeing deliverables, and ensuring cost-effective, high-quality legal execution
• Advise senior leadership on regulatory, compliance, and risk management matters relevant to a family office, private equity, and operating company environment
• Balance legal risk with commercial objectives by delivering practical, solutions-oriented advice in a fast-moving, entrepreneurial environment
• Where applicable, support the development and mentoring of legal or cross-functional team members and contribute to building scalable legal processes
• Remain flexible and open to travel as required in support of transactions and portfolio companies

Skills & Attributes

• Broad legal skillset with the ability to operate across complex transactions, corporate governance, regulatory considerations, and day-to-day operational matters
• Strong commercial judgment and business acumen, with the ability to assess risk, identify practical solutions, and provide clear recommendations that enable efficient decision making
• Transaction-oriented mindset, with comfort taking ownership of matters and driving them to resolution in a fast-paced, evolving environment
• Ability to operate autonomously, while partnering closely with senior leadership, investment professionals, and external advisors
• High level of discretion, integrity, and professionalism, with sound judgment in handling sensitive and confidential matters
• Excellent negotiating, drafting, and communication skills, with the ability to distill complex legal issues for non-legal stakeholders
• Comfortable operating in a lean, high-performance, multi-sector environment with competing priorities and time-sensitive demands
• Strong organizational skills and the ability to manage multiple complex matters simultaneously without sacrificing quality or judgment
• Collaborative mindset with the credibility and confidence to engage effectively across investment and operating teams

Qualifications & Experience

• J.D. from an accredited law school
• Approximately 5–10 years of legal experience, with a strong preference for private equity–focused transactional and M&A experience
• Background in a leading law firm and/or in-house environment
• Demonstrated experience supporting complex M&A and private investment transactions, including structuring, negotiation, and execution
• Experience operating as a corporate generalist, handling a broad range of legal matters across transactions, governance, regulatory, and commercial areas
• Exposure to multi-state U.S. operations and cross-border or international transactions
• Ability to operate independently in a lean environment, exercising sound judgment and ownership over matters from initiation through resolution
• Prior experience working closely with investment professionals, senior executives, or principals in a fast-paced, high-accountability setting
• Management or mentorship experience is a plus, but not required
• Licensed to practice in New York, Delaware, and/or Massachusetts is preferred.

Location

• Onsite role located in Boston, MA

About the Role

A well-established leader in the food distribution and logistics industry is seeking a Senior Transportation Manager to oversee daily transportation operations across the Greater Boston region. This role is responsible for ensuring the safe, efficient, and compliant delivery of goods to clients while managing a large commercial fleet and team of professional drivers.

The ideal candidate will bring strategic leadership, hands-on operational expertise, and a strong focus on safety, compliance, and continuous improvement.

Key Responsibilities

· Oversee end-to-end transportation operations, including routing, dispatch, compliance, and fleet maintenance.

· Lead and develop a team of 100+ commercial drivers and transportation support staff.

· Ensure adherence to DOT, state, and federal regulations, maintaining up-to-date driver qualification and safety records.

· Implement and maintain preventive maintenance programs and accident-reduction initiatives.

· Analyze transportation data to identify trends, optimize routes, and improve efficiency.

· Manage relationships with vendors and cross-dock locations to ensure service reliability and cost control.

· Conduct training, driver road tests, audits, and performance evaluations.

· Approve payroll, manage employee relations, and oversee personnel files.

· Lead safety meetings and report key operational and safety metrics to senior leadership.

Qualifications

· Minimum 7 years of transportation or logistics management experience, preferably within distribution or foodservice.

· Bachelor’s degree in Business, Supply Chain, or a related field.

· Strong knowledge of DOT regulations, IFTA, HUD tax laws, and driver hours of service.

· Proficient in routing and GPS tracking systems (experience with Ortec preferred).

· Skilled in data analytics, reporting, and use of Microsoft Office Suite.

· Excellent communication and interpersonal skills; bilingual in English and Spanish required.

· Demonstrated ability to manage large teams and promote a strong culture of safety and accountability.

Competencies

· Strategic leadership and decision-making.

· Strong sense of integrity, reliability, and professionalism.

· Ability to manage complex logistics in a fast-paced environment.

· Calm under pressure with a collaborative, solutions-driven mindset.

Work Environment & Schedule

· Requires the ability to lift 50+ lbs. and perform active duties as needed.

· Must be available for extended hours, weekends, and holidays as business needs dictate.

Why This Opportunity

This confidential employer offers a stable, growth-oriented environment with opportunities for professional advancement. The selected candidate will play a pivotal role in shaping transportation strategy, enhancing safety performance, and leading a high-performing team.

Competitive compensation and benefits package included.

Take the Wheel and Lead the Way

If you’re a proven transportation leader with a passion for operational excellence and safety, we invite you to apply confidentially today.

Personal Assistant to Senior Executive

Midtown Manhattan I Onsite | 5 Days per Week

A prominent real estate firm is conducting a search for a highly organized, proactive, and discreet Personal Assistant to support a dynamic senior Executive.

Compensation

$90,000–$110,000 base salary (DOE) + discretionary bonus

Schedule

Standard hours are 9:00 AM–5:00 PM, with flexibility required for early morning meetings, evening events, and occasional after-hours or weekend support, particularly during travel.

Position Overview

This role requires a polished, experienced administrative professional with a “no task is too big or too small” mindset and the ability to operate with a 24/7 mentality when needed. The ideal candidate is a true gatekeeper who thrives in a fast-paced environment, anticipates needs before they arise, and maintains the highest level of discretion and professionalism.

A strong knowledge of New York City is essential. The Executive values someone who is NYC-savvy—comfortable recommending top restaurants, sourcing premier florists, securing reservations, and navigating the city seamlessly.

Key Responsibilities

• Manage complex personal and professional calendars, appointments, and meetings
• Serve as a gatekeeper, prioritizing and managing competing demands
• Coordinate personal errands and special requests
• Purchase and distribute thoughtful gifts for personal and professional networks
• Create detailed domestic and international travel itineraries for family vacations
• Coordinate logistics for extended family travel
• Schedule and organize college tours
• Assist in planning milestone celebrations (e.g., Sweet 16s and other special occasions)
• Provide administrative and strategic support for charitable initiatives
• Assist with fundraising efforts and event coordination
• Track donor communications and maintain organized records
• Assist in planning and executing personal and professional events
• Coordinate vendors, venues, guest lists, and event logistics
• Design invitations and event materials (experience with Canva or similar design tools is a plus)
• Contribute a creative perspective to event experiences and presentation

Qualifications

• Bachelor’s degree required
• Proven experience supporting senior executives or high-level principals
• Exceptional organizational and time management skills
• Strong discretion and demonstrated ability to handle confidential information
• High emotional intelligence and sound judgment
• Ability to anticipate needs and problem-solve independently
• Flexible, service-oriented mindset
• Experience in event planning and/or graphic design preferred
• Proficiency in Microsoft Office; familiarity with Canva or similar tools is a plus

Ideal Candidate Profile

• Detail-oriented and highly resourceful
• Calm under pressure and adaptable to shifting priorities
• Professional, polished, and personable
• Committed to excellence and high standards
• Thrives in a fast-paced, high-expectation environment

Title: Senior Associate, Private Equity

Several investment professional opportunities at the Senior Associate level for NY based Middle Market and Lower Middle Market Private Equity and Growth Equity firms. Sector focus across industries, with spikes in Healthcare, Technology, Business Services, and Consumer.

Firm names are confidential. Detailed job description will be provided to individuals who meet the following criteria:

• Minimum 4 years professional experience, with at least 2 in relevant PE or Growth Equity investing roles (ideally 2 in investment banking, and 2 in PE or growth).
• Currently based in or able to relocate to New York area
• Sector experience across healthcare, technology, business services and/or consumer

Senior Associate Attorney (Corporate / Real Estate / Bankruptcy) Dallas, TX – Hybrid Schedule

About the Opportunity

A growing midsize Dallas law firm is seeking a Senior Associate Attorney with experience in Corporate, Real Estate, Bankruptcy, or related transactional practice areas. This role offers significant autonomy, the ability to grow or build your own practice, and a clear, defined path to Partnership. Ideal for an attorney seeking stability, flexibility, and a strong platform for long‐term success.

Role Highlights

• $160,000–$180,000 base salary (flexible depending on experience) + bonuses
• Hybrid schedule: 1–2 remote days per week
• Partnership track with transparent criteria
• Strong work–life balance culture
• Open to candidates with or without Creditor's Rights / Workout experience
• Ideal for attorneys with a portable book of ~$200K, but not required

Key Qualifications

• 8–15+ years of experience in Corporate, Real Estate, Bankruptcy, or a related transactional discipline
• Licensed and in good standing with the Texas Bar
• Strong academic background and a stable work history
• Entrepreneurial mindset and interest in hands‐on client development

Compensation & Benefits

• Competitive base salary: $160K–$180K
• Bonus opportunities
• Health, dental, and vision insurance
• Life insurance
• 401(k) with employer match
• Hybrid work flexibility
• Supportive environment for business development and long‐term practice growth

Ready to Apply?

Our client is actively scheduling interviews. If you're seeking a senior‐level role with real autonomy, work‐life balance, and a direct path to Partnership, apply today for confidential consideration.

The Senior Manager, Applications will lead and actively manage enterprise business applications across a decentralized, multi-business unit environment.

This is a hands-on technical leadership role. The Senior Manager is responsible for day-to-day application performance, support, enhancements, integrations, and team execution. While the role includes leadership of a 14-person team, it is not purely strategic. The right candidate will be technically credible, comfortable reviewing architecture, troubleshooting issues, guiding solution design, and stepping into complex problems when needed.

The environment is currently steady state, with the expectation of building stronger governance, modernization, and long-term application strategy over time. This role partners closely with ERP stakeholders and enterprise systems teams while maintaining ownership of the broader application landscape.

Key Responsibilities

Application Ownership & Delivery

• Own performance, stability, and continuous improvement of enterprise business applications across multiple business units.
• Oversee application support, enhancements, and lifecycle management.
• Ensure service levels, uptime, and user experience meet business expectations.
• Serve as escalation point for complex technical issues.
• Review and approve solution design, integrations, and configuration changes.
• Maintain visibility into application architecture and technical debt.

Technical Leadership

• Provide hands-on guidance in ERP configuration, integration design, data flows, and reporting architecture.
• Evaluate new tools, platforms, and technologies for business fit and scalability.
• Ensure sound documentation, change management, and release processes.
• Partner with infrastructure, security, and data teams to ensure alignment.
• Support ERP initiatives and ensure downstream application alignment and integration readiness.

Team Leadership & Accountability

• Lead and develop a 14-person applications team.
• Set clear priorities, assign work, and ensure timely execution.
• Establish performance expectations and technical standards.
• Mentor senior analysts and application specialists.
• Create a culture of ownership, responsiveness, and accountability.

Process & Governance

• Improve intake, prioritization, and backlog management processes.
• Implement stronger application governance across decentralized business units.
• Standardize documentation and support procedures where practical.
• Balance speed and control in a multi-entity environment.

Business Partnership

• Work directly with segment leaders and functional stakeholders to understand operational needs.
• Translate business requirements into technical solutions.
• Provide realistic timelines, cost considerations, and risk assessments.
• Communicate clearly with executive leadership on application health and risks.

Role Profile

This role is:

• Technical and hands-on, not purely strategic
• Responsible for execution, not just oversight
• Accountable for application stability and delivery
• Senior enough to influence architecture and enterprise direction

Qualifications

• 10+ years of experience in enterprise application management
• Experience leading multi-person application teams, preferably 10+ direct reports
• Strong understanding of ERP systems, financial systems, operational platforms, and integrations
• Experience working in decentralized or multi-entity environments
• Proven ability to balance steady-state support with forward-looking improvements
• Strong troubleshooting and architectural review capabilities
• Comfortable operating in a practical, execution-focused environment

Senior SCADA Engineer

We are a Houston-based manufacturing and energy company seeking a Senior SCADA Engineer to lead the design, implementation, and support of VTSCADA and real-time operational systems for distributed energy assets.

We are seeking a Senior SCADA Engineer to lead the design, implementation, integration, and administration of VTSCADA and real-time operational systems supporting distributed energy assets. This role combines technical leadership, system ownership, and team guidance to design scalable SCADA architecture that ensures reliability, reduces downtime, and supports fleet growth.

Key Responsibilities:

• SCADA Architecture & System Ownership: Lead SCADA system design, development, and maintenance; set standards for telemetry, alarms, and data integrity; provide technical oversight and serve as escalation authority; ensure compliance with cybersecurity and operational standards.
• Grid & Utility Integrations: Design ICCP integrations and telemetry models for utility and market participation; ensure secure, reliable data flow with external entities.
• Real-Time SCADA Operations: Oversee engineering, commissioning, and operational support for SCADA systems; maintain uptime and performance; review site SCADA designs and configurations; support system upgrades and enhancements; collaborate with IT and Operations for secure infrastructure.
• Continuous Improvement: Drive automation, tooling, and database improvements; strengthen change management and governance processes; enhance system reliability and operational performance.

Required Qualifications & Experience:

• Bachelor’s degree in Electrical, Computer, or related Engineering/Science field (or equivalent experience)
• 7+ years SCADA engineering experience (VTSCADA, Siemens, Emerson, or similar) in energy or utility environments
• 5+ years supporting real-time operational systems
• Hands-on ICCP/utility data exchange experience (ERCOT, RTOs, ISOs)
• Experience with Autosol ACM or similar utility-grade SCADA platforms
• Strong understanding of grid operations, telemetry architecture, and distributed energy/microgrid systems
• Proficiency with distributed systems, Windows servers, networking, cybersecurity, and relational databases (e.g., MS SQL)
• Experience leading technical projects, mentoring engineers, and establishing governance standards
• Demonstrated track record improving system reliability, reducing operational risk, and enhancing real-time system performance

Benefits:

• Competitive medical, dental, and vision coverage
• Company-paid life and disability insurance
• Paid time off and family leave options
• 401(k) retirement plan with match
• Wellness initiatives and employee perks

The Senior Manager, Cyber Security is responsible for the daily execution and continuous improvement of cybersecurity across a decentralized, multi-business unit enterprise.

This is a highly hands-on role. The Senior Manager will directly oversee security monitoring, incident response, vulnerability management, and control enforcement while leading a small security team. This role is not purely strategic. The right candidate must be technically strong, comfortable reviewing alerts, validating configurations, assessing logs, and stepping into incidents when needed.

The environment requires operational stability today, with steady program strengthening over time. This role balances execution, discipline, and practical risk reduction.

Key Responsibilities

Daily Security Operations

• Oversee and actively participate in security monitoring, alert triage, and incident response.
• Review high-risk alerts and guide investigation and remediation efforts.
• Ensure timely patching and vulnerability remediation.
• Validate security configurations across endpoints, identity platforms, and network layers.
• Maintain visibility into threat landscape and emerging risks.

Vulnerability & Risk Management

• Own vulnerability scanning, prioritization, and remediation tracking.
• Conduct risk assessments across business units and document findings.
• Work directly with infrastructure and applications teams to resolve identified gaps.
• Track and report measurable risk reduction progress.

Security Architecture & Controls

• Support implementation of Zero Trust principles across identity, device, network, and application layers.
• Review access controls, MFA enforcement, and privileged account management.
• Provide hands-on review of new systems and integrations to ensure security alignment.
• Reduce technical debt related to legacy security controls.

Governance & Compliance

• Maintain and enforce cybersecurity policies and standards aligned with recognized frameworks such as NIST, ISO, SOX, and CMMC.
• Prepare documentation and evidence for audits.
• Ensure repeatable processes exist for access reviews, change tracking, and control validation.

Team Leadership

• Lead and develop a small cybersecurity team.
• Set clear operational expectations and accountability standards.
• Provide technical mentorship and direct oversight of daily work.
• Serve as escalation point for complex or sensitive incidents.

Vendor & Tool Management

• Oversee MSSPs and third-party security providers.
• Evaluate and recommend improvements to tooling and controls.
• Ensure vendors meet service expectations and response times.

Role Profile

This role is:

• Operational and execution focused
• Technically hands-on
• Accountable for daily cybersecurity performance
• Responsible for strengthening controls over time
• Senior enough to influence IT and business leadership

Qualifications

• 7–12+ years of cybersecurity experience
• Experience leading security operations in a mid-size or multi-entity environment
• Strong hands-on experience with SIEM, endpoint detection and response, vulnerability management platforms, identity security tools, and access control systems
• Working knowledge of Zero Trust concepts and practical implementation
• Familiarity with security frameworks such as NIST CSF, ISO 27001, SOX, or CMMC
• Experience managing detection, response, and remediation processes
• Ability to communicate clearly with both technical teams and business stakeholders
• Bachelor’s degree in Information Security, Computer Science, or related field required
• Certifications such as CISSP, CISM, Security+, or similar preferred

Sr. Fashion PLANNER

Wholesale fashion accessories supplier is seeking a Sr. Planner to enhance our team and maximize business opportunities.

RESPONSILITIES:

• Accumulate and analyze sales data to successfully plan programs, detailing total units to produce, store set creation and replenishment allocations
• Review and interpret data to identify trends and patterns to develop accurate data driven forecasts to drive sales, create opportunities, and manage inventory
• Identify and implement forecast changes with a detailed understanding of profiles/seasonality
• Assess pricing models and profitability to provide recommendations to optimize revenue generation
• Generate and complete weekly reports in support of business objectives, i.e. item & store selling reports, ladder plans, and more
• Create end of season reports with highlights, learning, and recommended changes for future seasons

QUALIFICATIONS DESIRED:

• 4 – 8 years’ experience in a sales analyst or merchandise / replenishment planning role
• Experience working with Target, or Walmart
• Strong computer and MS Excel skills
• Ability to gather and interoperate data for various sources
• Great attention to detail, ability to prioritize, and work independently in a fast-paced environment.
• Enjoys troubleshooting & creating solutions via Excel, analytical mindset
• Strong written and verbal communication skills, a master of writing concise yet informative emails

Full benefits

Salary depending on experience

No sponsorship available

Position Summary

The Senior Internal Auditor is responsible for planning, executing, and reporting on operational, financial, and compliance audits across the QSR network. This role evaluates the effectiveness of internal controls, risk management, and governance processes, with strong focus on restaurant operations, cash handling, inventory, food safety, and franchise compliance. The position partners with cross-functional stakeholders to identify improvement opportunities and protect company assets while supporting operational excellence.

Requirements:

• University degree in Auditing, Finance, Process Engineering, Systems Engineering, or a related field.
• Internal Auditing Certification (CIA) is desirable.
• 3+ years of experience in internal audit within the food industry and the quick service restaurant (QSR) sector.
• Knowledge of risk management methodologies.
• Availability to travel.
• English proficiency; Spanish is desirable.

About the Role:

The Senior Director, Sales is responsible for managing business with a key retailer, delivering sales and profit targets within allocated budgets. This role oversees sales team performance, growth, and development, while providing cross-functional leadership. In addition to achieving near-term results, the position supports a multi-year growth plan and resource management strategy.

What You’ll Do:

• Deliver annual business targets including net sales, earnings, and share
• Build and execute a multi-year roadmap for sales
• Manage, develop, and grow a high-performing sales team
• Lead teams in preparing customer plans and budgets
• Build and maintain strong customer relationships to drive sales
• Partner with analytics and operations teams to ensure accurate forecasting
• Attend and lead key retailer meetings as needed
• Maintain knowledge of external market factors in partnership with cross-functional teams
• Provide critical customer input on go-to-market plans, including new item launches, spend deployment, packaging, etc.

What You’ll Bring:

• 10+ years of leadership experience in consumer products, with at least 2 years managing direct reports
• Strong understanding of the sales process and cross-functional impact on go-to-market strategies
• Experience with mass retailers, key accounts, and eCommerce channels
• Ability to leverage insights and category management to drive business results
• Demonstrated ability to hire, motivate, and develop high-performing teams
• Collaborative, team-first approach to leadership
• Strong strategic agility, business and financial acumen, decision-making, negotiation, and problem-solving skills
• Excellent verbal and written communication skills
• Integrity, clarity, and honesty in all interactions
• Comfortable in a global, fast-paced environment
• Proficiency in Microsoft Office suite

This is a hybrid position in the Atlanta area.

Job Title: Senior Mortgage Processor

Department: Mortgage Lending

Department Location: Littleton, MA

Reports to: Senior Director, Mortgage Productions

Career Stream: Individual Contributor

Classification: Hybrid

Compensation: The base pay of the budgeted range is $25-35 per hour. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

FUNCTION: Responsible for performing a variety of tasks to ensure that mortgage and home equity loan applications are processed accurately and efficiently. Ensures all files are complete and compliant with Workers Credit Union policies, investor requirements, mortgage insurance standards, and applicable government loan regulations.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

*For Both Mortgage Processor and Senior Mortgage Processor:

1. Prepare and review initial disclosure packages, including Loan Estimates, ensuring accurate loan setup and compliance with loan program guidelines.
2. Deliver disclosure packages to members via eSign or mail, based on their communication preferences.
3. Order and track required third-party reports such as appraisals, title, flood certifications, tax transcripts, and employment verifications.
4. Review borrower documentation for completeness and alignment with AUS findings; request and collect any outstanding items.
5. Process home equity applications from approval to closing, including communication with members, delivering required documents, and clearing pre-closing conditions.
6. Monitor and review title and property condition reports, escalating any issues to underwriting as needed.
7. Ensure timely submission of loan files to underwriting; update the LOS with verified information and clear conditions as received.
8. Manage government loan files, including coordination with lenders, tracking conditions, and providing updates to borrowers, MLOs, and agents.
9. Track key milestones such as underwriting timelines, financing contingencies, closing dates, and rate lock expirations; communicate proactively with MLOs.
10. Prepare and issue revised Loan Estimates in compliance with TRID for any changes in circumstance.
11. Communicate approvals to all relevant parties and conduct pre-funding audits, including verbal employment verifications.
12. Support the closing process and ensure confidentiality of all borrowers and loan information.
13. Uphold the Workers Credit Union “Workers Way” culture through daily interactions and behaviors.
14. Perform other duties as assigned to support departmental and organizational goals.

*Additional Responsibilities for Senior Mortgage Processor:

1. Serve as a subject matter expert and resource for junior processors, providing guidance on complex loan scenarios, regulatory compliance, and internal procedures.
2. Support the training and onboarding of new team members and temporary staff in collaboration with processing leadership.
3. Take ownership of high-volume or high-complexity pipelines, including jumbo loans, construction loans, and government-backed programs.
4. Lead or participate in departmental initiatives aimed at improving processing efficiency, compliance, and member experience.
5. Support the implementation of policy updates, system enhancements, and procedural changes in coordination with mortgage processing leadership

Other Duties:

• May be asked to provide coverage in other WCU branches or departments.
• Adhere to all WCU policies and procedures which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
• Participates in department and/or organizational projects as directed.
• Performs other tasks or functions as required, requested, necessary or prudent.
• Maintains confidentiality of all member and credit union information and data.
• Regularly demonstrates behaviors as defined by the credit union’s Fundamentals, which are part of the Workers Way culture program.

Education

• High School Diploma or Equivalent Required.

Experience:

• 2-4 years of experience managing both first mortgage and home equity loan files from initial disclosure through closing. Skilled in reviewing and validating borrower documentation, ordering third-party reports, reviewing underwriting conditions, and ensuring compliance with TRID and investor guidelines. Proficient in using loan origination systems (LOS), coordinating with internal teams and external partners, and maintaining clear communication with borrowers to ensure timely and accurate closings. Known for attention to detail, efficiency in pipeline management, and delivering exceptional service while upholding confidentiality and organizational values.
• Additional Qualifications for Senior Mortgage Processor:
• 4-7 years of experience. Demonstrated ability to handle complex loan scenarios, including jumbo, construction, and government-backed loans. Experienced in mentoring junior processors, resolving escalated issues, and serving as a subject matter expert within the team. Proven track record of leading process improvements, maintaining high pipeline efficiency, and delivering exceptional service. Recognized for attention to detail, leadership, and commitment to confidentiality and organizational values.

Knowledge/Skills/Abilities/Competencies:

• A successful Processor possesses strong knowledge of mortgage products, regulatory guidelines (including TRID, RESPA, and HMDA), and loan processing procedures. Proficiency with loan origination systems, AUS platforms, and document management tools is essential. Key skills include attention to detail, strong organization, effective communication, and the ability to manage multiple files and deadlines simultaneously. The role requires a customer-focused approach, confidentiality, adaptability, and collaboration with internal teams and external partners to ensure efficient, compliant loan processing and exceptional member service.

Work Environment:

• Hybrid Work Environment: This position offers a hybrid work environment, combining remote work with regular on-site days at the Littleton Headquarters. This work environment is subject to change based on business needs.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• This is a largely sedentary role.
• While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms.
• This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines.

About Workers Credit Union: Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future!

Benefits:

• Comprehensive medical, dental and vision plans
• Basic life and AD&D insurance, short-term disability and long-term disability
• 15+ days of paid time off (PTO) per year
• Up to 16 hours of volunteer time off (VTO) per year
• 11+ paid holidays
• 401(k) that includes a Safe Harbor Match of up to 4%.
• Tuition Reimbursement Program
• Mental health resources including an Employee Assistance Program (EAP)
• Individualized learning and development programs

EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, vet

About Dementia Alliance of North Carolina

Dementia Alliance of North Carolina believes everyone impacted by dementia deserves support, dignity, and hope—until there is a world without dementia. Serving more than 210,500 people across our state, we are committed to building a culture of care that meets families where they are.

As North Carolina’s trusted resource for dementia education, support, and navigation, 100% of donated funds remain in North Carolina to directly benefit individuals and caregivers. Through strong partnerships, practical education, and compassionate support, we walk alongside families every day.

We are a collaborative, mission-driven team that values financial stewardship, transparency, thoughtful systems, and continuous improvement. We believe strong internal operations make strong mission impact possible.

Position Overview

The Senior Operations Manager plays an important role in ensuring our organization runs smoothly and responsibly in support of our mission. This position blends hands-on administrative work with systems coordination to support a team of eight dedicated staff members.

Reporting to the Executive Director, this role helps maintain efficient, accurate, and compliant internal operations, enabling programs and services to thrive. The position works closely with leadership and staff across the organization and does not include direct supervision of staff.

Core responsibilities include financial administration, donor database stewardship, board support, compliance tracking, HR coordination, and ongoing improvement of internal systems and workflows.

Key Responsibilities

Financial Administration & Bookkeeping

Process mail, deposits, bill pay, and check distribution

Maintain organized accounts payable and receivable documentation

Reconcile monthly credit card statements and collect supporting receipts

Enter and code transactions in QuickBooks, attaching documentation

Generate financial reports for internal tracking and audit preparation

Assist with annual audit preparation in coordination with finance support

Maintain accurate, well-organized financial records that reflect strong stewardship

Donor Database & Development Operations

Maintain the accuracy and integrity of the donor database

Enter and update gifts, including non-cash and third-party donations

Record donor notes and track new and lapsed donors

Coordinate acknowledgment processes, including thank-you letters and memorial gifts

Support improvements to development workflows and documentation

Maintain working knowledge of CRM best practices

Board Support

Coordinate logistics and materials for Board and committee meetings

Prepare and compile board packets and supporting documentation

Maintain organized and confidential board records

Organizational Systems & Process Improvement

Support the transition from paper-based to electronic tracking systems

Document and improve internal workflows across departments

Identify inefficiencies and implement practical process improvements

Maintain internal tracking tools and dashboards

Support operational components of strategic plan initiatives

Strengthen documentation and internal communication practices

Align program data tracking with reporting and compliance needs

Compliance & Risk Management

Maintain the organizational compliance calendar, including filings, registrations, audits, and insurance renewals

Coordinate documentation for regulatory and grant requirements

Maintain vendor contracts and organizational agreements

Support secure recordkeeping and document retention practices

Help ensure internal practices align with nonprofit governance standards

Technology & Systems Administration

Serve as primary internal point of contact for systems coordination

Manage software subscriptions and vendor relationships

Maintain user permissions and access controls

Coordinate with external IT providers for troubleshooting and support

Promote strong data integrity and security practices

HR & Internal Operations

Coordinate onboarding and offboarding processes

Maintain confidential personnel files and HR documentation

Support employee benefits administration

Track performance review timelines

Maintain employee handbook and policy documentation

Support internal meeting coordination and communication systems

Who We’re Looking For

This role requires strong operational judgment and a commitment to mission-driven work within a small organization.

You are:

Operationally mature and systems-minded

Thoughtful in decision-making and clear about when to escalate

Highly accountable and dependable

Calm under pressure and comfortable balancing competing priorities

Emotionally intelligent and professional with sensitive information

Comfortable reinforcing processes respectfully and consistently

Detail-oriented and adaptable with technology

Motivated by strengthening infrastructure so programs and people can thrive

Dementia Alliance of North Carolina is an equal opportunity employer and encourages candidates from diverse backgrounds to apply

You understand that strong internal systems directly support caregivers and families across North Carolina.

Required Qualifications

3–5+ years of experience in operations, executive support, nonprofit administration, or a similar role

Experience supporting senior leadership

Proficiency in QuickBooks (or QuickBooks Online)

Experience managing databases

Strong proficiency in Google Workspace

Excellent written and verbal communication skills

Demonstrated discretion and professionalism with confidential information

Education 

Bachelor’s degree OR equivalent professional experience

Preferred Qualifications

Bilingual proficiency

Experience working in a nonprofit organization

Experience managing donor databases or CRM systems such as Bloomerang

Familiarity with nonprofit financial reporting or audit preparation

Why This Role Matters

Behind every caregiver we support and every program we deliver are strong systems that make the work possible. The Senior Operations Manager helps ensure Dementia Alliance of North Carolina operates with care, accuracy, and integrity.

By strengthening financial processes, supporting compliance, and improving internal systems, this role helps our team serve families responsibly and sustainably. Thoughtful operations build trust — with caregivers, donors, partners, and one another.

In a small, mission-driven organization, strong internal infrastructure allows compassionate, community-centered work to thrive.

Benefits

Dementia Alliance of North Carolina offers a competitive benefits package, including:

80% employer-paid health insurance

20% employer-paid dental and vision coverage

Life insurance

401(k) with matching after the first year of employment

Paid holidays, vacation, and sick leave

Professional development support

Mileage reimbursement

Ready to Apply?

Apply through LinkedIn or email the following documents to

Applications will be reviewed starting Mar 27, 2026. 

Cover letter (no more than 1 page)

Resume (no more than 2 pages)

List of two or more professional references

Incomplete applications will not be considered. 

Please use the subject line “Senior Operations Manager” in your email. 

No calls, please.

About the Company

IronRoad is conducting a confidential search for an experienced Senior Commercial Property Manager for our Cincinnati/Dayton Ohio Client.

About the Role

(MUST HAVE COMMERCIAL PROPERTY MANAGEMENT EXPERIENCE TO BE CONSIDERED FOR THE POSITION) The Sr. Commercial Property Manager we are looking for will be responsible for total day to day planning, supervision, and scheduling of property management functions for an assigned portfolio of property investment Portfolio and 3rd Party assignments to achieve owners' investment goals and objectives, and to provide high level of customer service to clients. A strong Sr. Property Manager will be a motivated self-starter who can work independently to meet all deadlines as required. They will be detail oriented and use good judgment skills in overseeing the day-to-day operations. They will have working knowledge of office processes, computer software, and electronic communications tools to include, Microsoft office, Word, Excel & PowerPoint. A successful Sr. Property Manager will have developed written and verbal communication skills, proven interpersonal skills with experience providing administrative support in a high-profile environment with tact and diplomacy all while maintaining standards of professionalism for the organization in the areas of confidentiality, teamwork, timely and effective communications, enforcement of company policies, and standards of customer service. We are looking for someone who brings a great vibe to our client's team.

Responsibilities

• Regular attendance is required during normal working hours. Work beyond 40 hours per week may be required on occasion.

Qualifications

• 5 + years of experience in Commercial Property Management
• Real Estate License
• CPM, RPA preferred
• Must be customer service oriented with excellent interpersonal skills and problem-solving abilities
• Must have proven management administrative skills
• Must be able to organize and plan and to multi-task
• Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Excellent written and verbal communication skills
• Must be able to compose business letters, prepare reports, and assemble presentations from beginning to end
• Must be able to handle a great deal of confidentiality
• Position requires valid driver's license to travel to properties, meet with clients and vendors

Required Skills

• Client Service:
• Serve as primary client communication contact for any building issues or for problems between clients.
• Promptly respond to requests from clients for service or information with the goal of helping them in the shortest possible time.
• Anticipate and solve client concerns involving maintenance and service of the buildings.
• Develop and implement client retention programs, including planning and coordination of client appreciation events as approved by Owner.
• Communicate regularly with clients by newsletter or other correspondence to let them know about upcoming events, construction projects, new neighbors, etc.
• Follow up on progress of service requests from Clients to assure they are satisfied with Services' maintenance and contracted services.
• Proactively on a routine basis visit each client to give a "personal touch", and to aid the development of a trusting business relationship.
• All associates are required to monitor, track, and summarize time spent on projects and assignments to measure account profitability.
• Financial and Reporting Services:
• Prepare annual operating expense budgets for each portfolio property.
• Create non-recurring expense projections annually - making recommendations to Owner for long range capital budgeting.
• Prepare variance reports monthly or quarterly for Owners/Asset Managers, as required.
• Calculate and provide information annually or quarterly (as needed) for CAM billings to Accounting as required by certain building leases or condo management agreements.
• Invoice clients for services, as required by the lease.
• Revise budget as necessary during the year.
• Maintain communications contact with Owner representatives - keep Owners well informed on matters affecting the properties.
• Code and approve operating expense invoices for payment.
• Interface with the Asset Management on new properties and properties being refinanced providing financial or physical property information, as needed.
• Prepare "Year to Year" variances as required by Owner.
• Prepare 3rd party monthly accrual reports and variance reports plus any other reports deemed necessary by the Owner.
• Plan and coordinate Annual Association Meetings with unit owners or park association landowners.
• Quality Control:
• Regular inspection and evaluation of building interior and exterior finishes, cleaning, doors, locks and windows, HVAC systems, building mechanical systems, roofs, pavement, landscaping as well as janitorial, security and trash services.
• Identify emergency, safety, and urgent repairs, solicit bids, and recommend action to Owner.
• Coordination, negotiation, contracting and supervision and quality control of all outside service providers for janitorial, landscape care, snow removal, electrical, plumbing, heating and air conditioning repair and maintenance, parking lot repair and maintenance, carpenters, window washers, roofers, etc.
• Create bid specifications for repair or regular maintenance work.
• Create and administer Inspection and Testing Schedules for Preventative Maintenance of building systems.
• Assist leasing; back up agent to show space to prospects as needed; develop renewal/expansion leads and communicate such.
• Conduct property tours as required with lenders, insurance companies, owners, and investors.
• Supervise minor building renovation or improvement work.
• Communicate with tenant fit-up team to coordinate construction activities in assigned portfolio.
• Maintain 24 hour / 7-day availability for property emergencies.

Physical Demands and Work Environment

• The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Pay range and compensation package

Full-Time - $65,000.00 - $90,000.00 + Annual Bonus + Medical/Dental/Vision/401k

Compensation is based on skill & experience and determined with the hiring manager

Equal Opportunity Statement

IronRoad

Senior Analyst or Associate, Financial Advisory (Talent Pipeline)

Confidential Multi-Family Office & Investment Advisory Firm

Overview

As a Senior Analyst or Associate within our Financial Advisory team, you will operate at the intersection of legacy and innovation, serving as a trusted partner to some of the world's most influential individuals and families. You will help clients navigate the complexities of their financial lives with precision, empathy, and exceptional care — ensuring that every element of their balance sheet, investment strategy, and long-term plan is managed with clarity and foresight.

You will join a collaborative advisory team that values learning, partnership, and shared ownership. We work closely across levels and alongside internal specialists so that every client benefits from the full strength of our integrated platform.

This role is designed for professionals energized by complexity, motivated by service, and driven to make a lasting impact. If you take pride in anticipating needs, delivering exceptional outcomes, and making complexity feel seamless, this is an opportunity to join a team built on trust, care, and excellence.

Please note: This posting is intended to build a pipeline of high-quality candidates for future openings. We will reach out as opportunities align with business needs.

Core Responsibilities (All Candidates)

You will support clients across a broad range of investment, planning, and relationship management activities, including:

• Preparing and analyzing balance sheets, asset allocations, investment performance reports, and other financial materials.
• Assisting with investment operations, including trade coordination, cash flow monitoring, and private investment updates.
• Conducting financial and estate planning analyses such as liquidity modeling, lending evaluations, and gifting illustrations.
• Partnering with accountants, attorneys, and external advisors to gather information and support planning discussions.
• Preparing client meeting materials, managing follow-ups, and maintaining accurate data in CRM and portfolio reporting systems.
• Collaborating closely with Investment Strategy, Legal, Compliance, and Operations teams to ensure seamless client service.

Senior Analyst

Senior Analysts take on increasing ownership, judgment, and communication responsibility.

Additional Responsibilities

• Own key deliverables such as asset allocation reviews, rebalancing recommendations, and planning analyses.
• Support advanced planning work, including Monte Carlo simulations, executive compensation summaries, and scenario-based modeling.
• Develop working knowledge of trusts, estate strategies, and gifting structures.
• Participate in client meetings and proactively identify opportunities such as refinancing, liquidity needs, and strategic planning considerations.
• Mentor Analysts on processes, systems, and best practices as you grow into a leadership mindset.

Qualifications

• Bachelor's degree required.
• 3+ years of relevant experience in financial services, wealth management, or multi-family office environments.

Associate

Associates deepen their role as strategic advisors and trusted client partners.

Additional Responsibilities

• Lead client relationships in partnership with senior team members, helping clients interpret investment results, plan across generations, and make informed decisions.
• Drive portfolio discussions, rebalancing recommendations, and investment rationale with a strong understanding of asset classes and the firm's investment philosophy.
• Guide trust and estate planning conversations and coordinate with attorneys on structures, gifting strategies, and long-term planning.
• Manage complex client processes such as 10b5-1 plans, lending evaluations, private investment coordination, and other high-impact deliverables.
• Coach junior teammates, strengthen team workflows, and elevate the quality and clarity of client deliverables.

Qualifications

• Bachelor's degree required.
• 5+ years of experience working with high-net-worth or ultra-high-net-worth clients.

Who You Are

Across both levels, successful candidates demonstrate:

• Strong analytical and communication skills, with the ability to explain complex topics clearly and simply.
• Exceptional attention to detail and commitment to accuracy.
• Intellectual curiosity, proactive thinking, and a passion for client service.
• High integrity in handling confidential and sensitive information.
• A collaborative mindset and enthusiasm for teamwork.

Location

Applicants are expected to work onsite in our New York or San Francisco offices in accordance with our hybrid working policy.

Compensation

In accordance with applicable law, we provide a reasonable estimate of the salary range for this role. Compensation decisions consider factors such as skill set, experience, training, certifications, and business needs. We apply a total rewards philosophy in determining overall compensation.

• Senior Analyst: $110,000 – $120,000 base salary
• Associate: $130,000 – $150,000 base salary

Both levels are eligible for a discretionary bonus and comprehensive benefits.

Lead with Heart at Inspirations Senior Living!

Grace Management, Inc. is seeking an inspiring Executive Director to lead our thriving senior living community in Pahrump, NV. With 100% occupancy as of 10/1 and a fresh new look—including new carpets, paint, a remodeled memory care unit, and turf in the courtyard—this is a chance to guide a vibrant community that feels modern, welcoming, and full of life.

At Grace Management, we believe “It’s not like home. It is home.” Our people-first culture ensures team members are supported, residents are cared for with compassion, and meaningful connections are at the heart of everything we do. If you’re a leader who values collaboration, empathy, and creating a thriving environment, this is your opportunity to make a real impact.

POSITION SUMMARY:

Manage daily operations of the senior living community within parameters of established policies and procedures and in keeping with the philosophy and mission of the organization. Maintain compliance with federal, state, and local regulations. Supervise and direct the work activity of department supervisors and associates. Create and maintain a high level of resident, family, and associate engagement and satisfaction.

RESPONSIBILITIES:

• Prepare and enforce policies regarding duties and activities of community associates.
• Ability to prepare all reports as required by management and home office.
• Oversee all department supervisors and administrative personnel.
• Manage the entire personnel function; recruitment, employment, performance, on-going evaluation, promotion and discharge of associates, per Grace Management procedure.
• Responsibility for all financial transactions; maintain financial records, including petty cash; Participate in accounts receivable and payable functions, as defined by supervisor.
• Collect (or coordinate with business office manager) all rent and service fees by designated date and ensure deposit in bank, per Grace Management procedure.
• Assure confidentially of all verbal and written information pertaining to residents and associates.
• Oversee the confidentiality and safe storage of current and closed resident records, associate records, and physical plant records in compliance with regulatory requirements.
• Interface with accounting and personnel departments at the Grace Management Home Office to meet objectives pertaining to financial and payroll deadlines.
• Assist with preparation of an annual budget and adherence within budgeted guidelines.
• Assure all necessary supplies/equipment are purchased, maintained, and accounted for at all times within the community.
• Oversee purchase of supplies, equipment, or services; including all vendor contracts and capital improvement requests as assigned by supervisor.
• Develop, schedule, plan, and procure materials for associate in-services and meetings.
• Develop relationships with a variety of community agencies that can be of benefit to community.
• Develop one-on-one relationships with residents, families, and associates.
• Arbitrate complaints and disputes concerning residents, family, and/or personnel.
• Meet with and review and evaluate all recommendations of the community’s resident council and their meetings.
• Observe and enforce all sanitation, safety and infection control policies and procedures.
• Maintain and oversee all community insurance programs.
• Prepare and/or oversee time reporting of associates and oversee all payroll functions to ensure associates are actually paid on designated payroll dates.
• Serves as the Sales Leader of the community by assuring sales and marketing objectives are achieved and maintained and occupancy goals are met; and that the community has an effective business development plan and presence in the greater community.
• Coordinate details related to move-ins and move-outs.
• Meet with new residents and families to explain residency agreement and process at time of move-in and ongoing if questions arise.
• If applicable, work with the wellness team to assess resident functional status and social, psychological, and spiritual needs on an ongoing basis, but especially prior to move-in and after hospital stays; Assure that care plans are completed and arrange services and support to meet resident needs; Refer residents to community-based services and medical services as necessary; Implement approaches and services to maintain or enhance resident independence.
• Initiate action plans and family conferences for resolving problems identified by associates, residents, or family members.
• If applicable, initiate resident/family conferences when a change of service level is required; Document goals and action plans and review dates on appropriate forms.
• Assure final determination on eligibility of continued residency.
• Assure continuity and consistency in delivery and quality of services.
• Assure state regulations are met and work closely with state oversight agencies; including review of state deficiencies and the development of plan of corrections.
• Maintain high degree of resident satisfaction and evaluate resident satisfaction regularly; Implement programs and changes to enhance resident satisfaction with approval of supervisor.
• Prepare weekly and monthly reports as directed by supervisor.
• Assume on-call responsibilities on a rotational basis and assign on-call responsibilities to other associates on a rotational basis to ensure after-hours response to resident emergencies and physical plant problems.
• Organizes, maintains, and participates in weekend Manager on Duty.
• Ensure appropriate handling of on-the-job injuries as reported by associates and any incidents involving residents and visitors.
• Maintain and upgrade knowledge and implementation of standards and requirements specified by federal and state laws.
• Carry-out other duties as assigned by supervisor or as necessary to maintain quality and continuity of services, safety of residents, and security of premises.
• Supports and participates in the resident centered activity programs.
• Participates in projects or committees as assigned.
• Attends all associate meetings including in-service education and associate functions, as requested by supervisor.
• Assists in a variety of tasks involving residents as assigned.

KNOWLEDGE & SKILLS:

• Bachelor’s Degree preferred; Minimum of High School Diploma or GED equivalent and five years of relevant senior living community management experience or comparable post-high school education which may include vocational or college education; and three years of relevant senior living community management experience with proven leadership and management skills.
• Meet the state specific regulatory requirements for administration of a community; including independent, assisted, and memory care (NV license required)
• Excellent computer skills including: Windows, Office, Word, Excel, Outlook, internet based and property management programs.
• Exceptional grammatical and writing skills, proficient with email process and etiquette.
• Ability to read, write, and speak English.
• Ability to comprehend and apply regulations, employment and labor laws, local, state, and federal standards and requirements.
• Must have the interpersonal skills to work with various levels of people, associates, and residents.
• Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
• Able to travel for regional meetings and other meetings as requested by supervisor.

Job Description:

Strategic Analysis and Reporting

• Provide senior management with data-driven analysis and recommendations for retirement offerings, including defined benefit pension and 403(b) plans.

• Research and synthesize industry best practices and trends in retirement plan design to benchmark Berklee's current offerings.

• Work closely with benefit brokers, retirement actuaries, ERISA experts, and other external constituents to ensure proper reporting and compliance.

• Audit and ensure the effectiveness of existing benefits plans, policies and procedures.

• Provide regular claims reporting, ensuring leadership is apprised of claims activity as it relates to budgeting.

• Track and report on national trends, industry trends.

• Research and analyze competitive health, welfare retirement and wellness practices to ensure that our programs are current, competitive, and flexible.

• Perform regular job analysis and benchmark positions to the market. Produce annual benchmark pay recommendations.

• Lead the planning, coordination, facilitation, administration, and reporting of the annual executive salary review program.

• Serve as a partner to executives by providing guidance, education and coaching on compensation processes, guidelines, job descriptions, position evaluation and regulatory issues and compliance.

• Develop and maintain standardized and updated position specifications.

Plan Administration and Oversight

• Oversee $46 million benefits budget and the delivery of all associated programs within budget.

• Responsible for the administration of all health, welfare, retirement, and time-off and wellness programs to ensure alignment with best practices.

• In partnership with Retirement plan partners, design, plan and co-lead quarterly Retirement Committee meetings.

• Provide consultation and interpretation on benefit and leave related union contract matters; Provide guidance throughout union contact negotiations.

• Manage operational relationships with third-party service providers, including brokers, TPAs, and record keepers.

• Maintain data integrity between Workday HRIS, payroll systems, and external vendors.

• Ensure the effectiveness of all benefits and compensation policies, guidelines and procedures while recommending plan revisions and new plans that are consistent with compensation trends and organizational objectives.

Compensation

• Research and analyze competitive compensation practices to ensure that our programs and practices are current, competitive, and flexible.

• Oversee regular job analysis and benchmark positions to the market. Produce annual benchmark pay recommendations.

• Lead the planning, coordination, facilitation, administration, and reporting of the annual executive salary review program.

• Serve as a partner to executives by providing guidance, education and coaching on compensation processes, guidelines, job descriptions, position evaluation and regulatory issues and compliance.

• Develop and maintain standardized and updated executive position specifications.

Compliance and Risk Management

• Serve as the primary lead for regulatory compliance, including ERISA, HIPAA, COBRA, ACA, and FLSA.

• Execute mandatory government filings, non-discrimination testing, and 5500 reporting.

• Monitor emerging federal, state, and local laws to ensure all notifications, disclosures, and posters remain current.

Communication, Engagement and Supervision

• Partner with the HR team to develop and execute communication strategies that make complex benefits easy for faculty and staff to understand.

• Design and deliver presentations on benefits and compensation related topics for various stakeholders.

• Update and maintain digital benefits content, including website materials and educational resources.

• Provide individualized counseling on benefits matters to faculty, staff and beneficiaries

• Serves as a member of the Boston Consortium of Schools; representing Berklee on benefits matters.

• Provide guidance, direction and oversight to a team of three benefits and compensation professionals, ensuring opportunities for continued learning and skill development.

MINIMUM JOB QUALIFICATIONS:

• Bachelor's degree required, advanced degree preferred.

• CEBS, CFP, ARM-E, CCP, SPHR, or equivalent subject-appropriate professional credentials preferred.

• 8+ years Human Resources leadership experience in employee benefits administration, with demonstrated knowledge and experience in design and administration of health, welfare, retirement and wellness plans.

• Demonstrated experience in designing, coordinating and executing compensation programs.

• Knowledge of HIPAA, PHI/PII, COBRA, PFMLA, ERISA, and ACA compliance and associated federal and state regulations.

• Experience with fully insured and self-insured health and welfare plans.

• Defined benefit plan and 403B experience and knowledge is required.

• Experience administering employee benefits and compensation in a union environment is desirable.

• Demonstrated superior knowledge of subject-appropriate federal and state laws, regulations, and administrative best-practices.

• Demonstrated superior data analysis and quantitative skills; superior written and oral communication skills; and the ability to maintain a high level of confidentiality and consistent strong quality of work.

• Superior data analysis and project management skills.

• Demonstrated strong organizational skills and the ability to meet deadlines, prioritize, and work on multiple projects simultaneously with great efficiency and attention to detail.

• Ability to interact with all levels of the organization, including most senior executives.

• Ability to think strategically, with a progressive approach to understanding best practices in order to meet and exceed the needs of our diverse faculty and staff population.

• Excellent interpersonal skills; ease in presenting complicated information in an easy to understand manner; high level of attention to detail and accuracy.

• Ability to handle sensitive, personal information with the highest degree of confidentiality.

• High level of integrity, strong collaborative spirit, willingness to tackle complex matters with a strong sense of calm and professionalism.

• Ability to demonstrate empathy and compassion in challenging situations.

• Expert computer skills. Strong Proficiency at using Microsoft Office, specifically Microsoft Excel for data analysis. Workday HRIS experience required.

• Ability to create presentations to inform, persuade, or update leadership on benefits renewals, or total rewards strategies.

WORK ENVIRONMENT:

Monday - Friday 9:00-5:00 core schedule, with the ability to manage a wide variety of project based work while meeting the day to day operational specifics of the role. Must be flexible during peak and busy seasons including Benefits Open Enrollment, audits, HR and institutional signature events, etc. Hybrid schedule with a regular weekly in-office presence.

Actively strives to foster and maintain a workplace climate that is supportive of all employees regardless of their identity, respectful of difference and genuinely open to multiple perspectives.

Hiring Range: $175,000 to $195,000; salary dependent on relevant experience and education.

Please visit the Total Rewards page to learn more about the benefits of working at Berklee.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at or call 617-747-2375.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*