Confidential Computing Consortium Members Jobs in Usa

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About the College of Computing at the Georgia Institute of Technology
The College of Computing has been a leader in defining modern computing as a paradigm that combines the foundations of theoretical mathematics and information science, the force of invention in computational systems and processes, and interdisciplinary practice that integrates innovation in computing with all facets of life. Today, the college comprises five schools that offer unique academic programs and conduct research specifically related to their concentration areas: Computer Science, Computing Instruction, Cybersecurity and Privacy, Interactive Computing, and Computational Science and Engineering.

Atlanta, GA

The College of Computing at the Georgia Institute of Technology invites nominations and applications for the position of Chair of the School of Computing Instruction for the Atlanta campus located in midtown Atlanta, Georgia. The Chair will have the opportunity to build upon the success of the School and the College of Computing. With more students graduating with a Computer Science degree than any other major at Georgia Tech and the Institute's requirement that every student complete at least one programming course, quality instruction on the foundations of computing has never been more important. The School of Computing Instruction (SCI) was created to serve these critical needs within Georgia Tech and beyond. Our award-winning teaching-focused faculty have three core missions:

Platform for Creativity and Innovation. SCI's creative faculty boldly experiment with new ideas and approaches to pedagogy, while continually re-examining proven methods to ensure their approach is effective and practical across a different set of courses and students. Ultimately, we consider SCI a platform for meaningful experimentation and invite collaborations both within and beyond Georgia Tech to further push the envelope in computing education research, practice and outreach.

Scalability of Computing Instruction. SCI's faculty design and serve as primary instructors for the College's array of introductory computer science courses, direct the junior design/capstone program for our undergraduate computing majors, and teach a selection of upper-division and graduate level courses that reflect our faculty's varied interests. At the undergraduate level, SCI faculty teach a third of the College's 1000-4000 level course offerings or half of the nearly 9000 undergraduate computing course seats each semester. Further, we reach tens of thousands of GT graduate students and non-GT students through special initiatives, such as MOOCs and the state of Georgia's dual enrollment high school program.

Transparency and Meaningful Dialogue. While the main source of recognition we desire is from the numerous learners our faculty reach, we seek to foster meaningful dialogue and to share what works and what does not work in practice, in order to inspire others to attempt new ideas in computing education. We will use SCI's platform to encourage the distribution of information and (of course) to learn from others. We aspire to be leaders in the conversation on computing education.

Reporting to the Dean of the College of Computing, the Chair has overall responsibility for the academic program in the School of Computing Instruction specifically focusing on all budgetary, administrative, academic, fiscal, and personal decisions in conjunction with the mission and goals of the College and Georgia Tech. The chair must have a forward-thinking strategic vision, the ability to implement that vision, and the necessary skills to lead a group of faculty and staff. Additionally, the Chair will provide overall leadership for all the school's teaching components at the undergraduate level. The Chair should establish collaborative and interdisciplinary relationships with others Computing School Chairs, with other leaders in the College, as well as all internal and external constituents at Georgia Tech and abroad. They must be able to build successful partnerships with executive leaders at Georgia Tech. Fostering community engagement and industry relationships should also be primary goals for the incoming Chair. Finally, the successful candidate must demonstrate a commitment to Georgia Tech Core Values.

The ideal candidate will:

• Have a Doctorate in Computer Science, Engineering, or a related field;
• Be a Senior Academic or Teaching Faculty (equivalent or above) in a premier department at a research university;
• Have demonstrated strong leadership and team building skills;
• Have experience with strategic planning and vision development;
• Have facility with fiscal management and administrative oversight;
• Embrace participative management and open decision-making;
• Care about the personal and educational enrichment of faculty, staff, and students;
• Have a proven record of achieving external visibility and experience working with development;

Candidates should provide the following with their application:

1. CV
2. Letter of application
3. Online link(s) to one or more teaching samples (e.g., course websites, lecture slides, assessments, sample video)

Applications should be submitted by December 1, 2025, for full consideration. Your application will remain confidential (known only to the search committee) until its final stage. For finalists, we will ask for the names of 5 references to contact for letters of support.

Applications should be submitted via the Georgia Tech Careers website, careers/, Job ID: 284703.

Inquiries may be directed to Dr. Sashank Varma, Search Committee Chair and Professor of Interactive Computing, at . Please be sure to put "Chair - School of Computing Instruction" in the subject.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

The candidate of choice will be required to pass a pre-employment background screening. employment/pre-employment-screening.

Work allocation is 30% teaching, 5% research/scholarship, 10% service, and 55% administration. For additional information please click on the link below.

chair-search-school-computing-instruction

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About the College of Computing at the Georgia Institute of Technology
The College of Computing has been a leader in defining modern computing as a paradigm that combines the foundations of theoretical mathematics and information science, the force of invention in computational systems and processes, and interdisciplinary practice that integrates innovation in computing with all facets of life. Today, the college comprises five schools that offer unique academic programs and conduct research specifically related to their concentration areas: Computer Science, Computing Instruction, Cybersecurity and Privacy, Interactive Computing, and Computational Science and Engineering.

Atlanta, GA

The College of Computing at the Georgia Institute of Technology invites nominations and applications for the position of Chair of the School of Computer Science for the Atlanta campus located in midtown Atlanta, Georgia. The Chair will have the opportunity to build upon the success of the School and the College of Computing. The school has 3 PhD programs in ACO, Computer Science, and Machine Learning as well as Masters and Bachelor degrees which are managed by the College. The School of Computer Science is a leader in the following areas of specialization: Computer Architecture, Data Systems and Analytics, Foundations of Artificial Intelligence, Networking, Programming Languages and Compilers, Software Engineering, Systems, and Theory. The school has academic faculty, endowed chairs, research faculty, postdocs, adjunct faculty, and classified staff along with several research centers.

Reporting to the Dean of the College of Computing, the Chair has overall responsibility for the academic and research programs in the School of Computer Science specifically focusing on all budgetary, administrative, academic, fiscal, and personal decisions in conjunction with the mission and goals of the College and Georgia Tech. The chair must have a forward-thinking strategic vision and the appropriate skills to lead a group of faculty and staff. Additionally, the Chair will provide overall leadership for all the school's teaching and research components at the undergraduate and graduate levels. The Chair should establish collaborative and interdisciplinary relationships with others Computing School Chairs, with other leaders in the College, as well as all internal and external constituents at Georgia Tech and abroad. They must be able to build successful partnerships with executive leaders at Georgia Tech. External affairs, community engagement, and industry relationships should also be primary goals for the incoming Chair. Finally, the successful candidate must demonstrate a commitment to Georgia Tech Core Values.

The ideal candidate will:

• Have a Doctorate in Computer Science, Engineering, or a related field;
• Be a Full Professor with tenure in a premier department at a research university;
• Have a proven record of achieving external visibility and funding;
• Have demonstrated strong leadership and team building skills;
• Care about the personal and educational enrichment of faculty, staff, and students;
• Have experience with strategic planning, administrative oversight;
• Fiscal management, and vision development;
• Embrace participative management and open decision-making.

You will need to submit your CV, a letter of application, 5 references, and other supporting documents no later than January 06, 2025, for full consideration. Your application will remain confidential (known only to the search committee) until its final stage, at which point, with your permission, we will contact your references and request letters of support.

Applications should be submitted via the Georgia Tech Careers website, careers/, Job ID: 275176, and your reference letter information should be submitted at Academic Jobs Online, located at: ajo/jobs/29304

Inquiries may be directed to Jilleon Ivey, Director of HR, at . Please be sure to put "Chair - School of Computer Science" in the subject.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia ( ).

Workload allocation is 55% administration, 20% research, 20% teaching, and 5% service.

The candidate of choice will be required to pass a pre-employment background screening. employment/pre-employment-screening.

Open date: July 1, 2025

Most recent review date: Tuesday, Jul 15, 2025 at 11:59pm (Pacific Time)

Applications received after this date will be reviewed by the search committee if the position has not yet been filled.

Final date: Tuesday, Jun 30, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

The Department of Statistics at UC Berkeley invites applications for a pool of qualified temporary instructors to teach the following courses should an opening arise. Screening of applicants is ongoing and will continue as needed. The number of positions varies from semester to semester including summer sessions, depending upon the needs of the Department.

We hire a number of qualified professionals and academics to hold temporary lecturer and TSP (Teacher Special Program) positions in Statistics. We are seeking outstanding lecturers who can teach one or more of the following courses listed below.

Teaching Responsibilities:

STATISTICS 2: Introduction to Statistics

STATISTICS C8: Foundations of Data Science

STATISTICS 20: Introduction to Probability and Statistics

STATISTICS 21: Introduction to Probability and Statistics for Business

STATISTICS 33A: Introduction to Programming in R

STATISTICS 33B: Introduction to Advanced R

STATISTICS 88: Probability and Mathematical Statistics in Data Science

STATISTICS C100: Principles and Techniques of Data Science

STATISTICS 131A: Statistical Methods for Data Science

STATISTICS 133: Concepts in Computing with Data

STATISTICS 134: Concepts of Probability

STATISTICS 135: Concepts of Statistics

STATISTICS 150: Stochastic Processes

STATISTICS 151A: Linear Modeling: Theory and Applications

STATISTICS 153: Time Series

STATISTICS 154: Modern Statistical Prediction and Machine Learning

STATISTICS 155: Game Theory

STATISTICS 159: Reproducible and Collaborative Statistical Data Science

General Duties:

General duties include developing syllabi, lecturing, writing assignments, writing and grading exams, supervising teaching assistants, holding office hours, and maintaining a course website. Other duties may be assigned by the Chair as necessary.

TSP (Teacher Special Program) appointments teach our Summer Preparation Bootcamp for the Master of Arts (M.A.) in Statistics program. This bootcamp is a short courses on one or more of the topic areas listed. Most TSP courses are taught in a 'bootcamp' 3-week format in late July and early August .

Department:

Division:

To see the Current Contract between the University of California and the Unit 18 Lecturers, please visit::

Statistics Course Descriptions: courses/stat/

The minimum qualification at the time of hire is the completion of a Masters degree (or equivalent international degree).

Additional qualifications include evidence of college level instructional experience.

Preference for a PhD (or equivalent international degree) in Statistics, Applied Mathematics, or related field. Documented experience in teaching Statistics or a related field at the college level.

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Cover Letter

  
  

• Statement of Teaching Philosophy and Experience

  
  

• Teaching Documentation - Teaching materials and/or student evaluations.

  
  

• Copy of Transcript (Optional)

  
  

• 2-3 required (contact information only)

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

• 
  
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

The College of Computing was established in 1990 as the first such College at a public university and the second in the United States. Since that time, the college has grown into a world-class leader in research and education. The graduate CS program is currently ranked 6th and the undergraduate 5th nationally by U.S. News and World Report. The College consists of five Schools that provide specialized and general computing education to the entire campus. With over 16-degree programs, including its world-renowned online MS in CS, we believe the College to be the largest Computing unit in the United States and, as such, one of the largest producers of computationalist at all levels and of all demographic backgrounds. The College is a part of the Georgia Institute of Technology, a unit of the University System of Georgia and is primarily located in the heart of Atlanta, Georgia.

Provide professional services in support of unit management in field as specified in the particular job posting. Focus will be in a professional field such as Communications, Marketing, Customer Service, Academic Administration, Event Management, Procurement, etc. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staffThis position typically will advise and counsel: unit management and staffThis position will supervise: NA

Job Duty 1 -
Perform duties related to professional field assignment.

Job Duty 2 -
Participate in reviews for compliance with policy and governmental regulations in the field.

Job Duty 3 -
Provide input to department policies and procedures.

Job Duty 4 -
May provide input to and administer project timelines and budgets.

Job Duty 5 -
May interact with vendors regarding procurement and delivery issues.

Job Duty 6 -
Perform other duties as assigned

Additional Responsibilities:

• Help students navigate public transport in Berlin.
• Serve as a first point of contact at the student residence to deal with any emergencies in concert with the program director or other on-site faculty; be available to discuss with students any pressing personal issues they may have; keep the program director informed of student issues.
• Liaise with staff at the student residence, students, and program director to address any concerns about student conduct, housing rules and student use of facilities/amenities with an aim to maintain positive relations and experience.
• Work with the program director to organize program co- and extra-curricular activities at host institution, the student residence, and in the city.
• Serve as the Teaching Assistant for two courses (CS 2340, CS 4400); serve as a backup instructor in the event of illness of the course instructor
• Go with students to physician appointments or hospital/clinic visits as needed.
• Organize and attend program social events.

Educational Requirements
Bachelor's Degree in related field or equivalent combination of education and experience

Other Required Qualifications
Position requires the ability to pass a drug/alcohol pre-screening; may require working competently with dangerous materials and in a dangerous environment, such as around or on rotating machinery, live electrical circuits, hazardous materials, high-pressure liquids and gas, and bot surfaces. In addition, it may require lifting heavy objects of up to 75 pounds, and working in confined spaces, noisy environments, and elevated locations (such as climbing extension ladder and other types of ladders; or using scaffolding) either inside or outside of a building. During adverse weather, activities may require extensive after hours work or callback. This job may require wearing a full-face respirator in accordance with Georgia Tech campus policies and procedures. This job will require some evening hours and hours during peak times, as well as being a part of an on-duty rotation.

Required Experience
Up to two years of job related experience

• Prior experience with travel and study abroad (as a former participant in a summer or semester program or exchange) and familiarity with Berlin and/or Germany (preferred).
• Academic background and/or domain knowledge to support CS 2340, CS 4400.
• Experience as teaching assistant, resident assistant, or leader in student organizations.
• Excellent interpersonal communication skills, and ability to work well in a team.
• Demonstrated reliability and integrity, and a strong sense of initiative.
• Sensitivity to confidentiality.
• Strong leadership skills and experience with conflict resolution.

SKILLS
This job requires application of professional principles, processes and practices; application of regulations; utilization of basic and advanced computer applications including those specific to areas of responsibility; communication skills.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Background Check

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Pay Information:

FLSA status: Non-Exempt

Hourly Pay Range: $0 - $26.10

Schedule:

25 hours per week; Remotely/Abroad: Berlin, Germany and Barcelona, Spain

**DO NOT APPLY FOR THIS POSITION THROUGH LINKED IN. ONLY APPLICATIONS SUBMITTED THROUGH ADP LINK BELOW WILL BE CONSIDERED**

Maria University invites applications for an Assistant or Associate Professor of Computer Science to start July 1, 2026. The primary duties of this position include regular instruction of a wide range of undergraduate computer science courses, advising and mentoring undergraduate students, pursuing an active research program that includes scholarly publications, and engaging in service to the University. We encourage applicants from all areas of computer science to apply. The standard teaching load is twelve credits per semester (typically three four-credit courses).

Minimum Qualifications include

• a Ph.D. in Computer Science or a closely related field (e.g., Computer Engineering), conferred by July 1, 2026;
• an active research program;
• teaching experience with a commitment to excellence in undergraduate education and the Catholic liberal arts tradition; and
• a dedication to the University’s mission as expressed in Ex Corde Ecclesiae.

Preferred Qualifications include

• Demonstrated excellence in teaching, which may include employing active and experiential learning strategies
• Experience effectively advising and mentoring undergraduate students, especially on capstone projects
• Scholarly, peer-reviewed publications related to the candidate's area of research expertise and a commitment to strengthening and expanding the department's research
• Experience in working collaboratively with various constituents, including colleagues, industry professionals, and community members

How to Apply

A complete application consists of:

• One-page cover letter that addresses all minimum and any applicable preferred qualifications met
• Curriculum Vitae
• Statement addressing research plans (a maximum of three pages)
• Statement of the applicant's teaching philosophy, including how it relates to the University's Catholic mission as expressed in Ex Corde Ecclesiae

 ( )

(a minimum of two pages, but no more than three pages)

Only when requested by the search committee, candidates should arrange for three confidential letters of recommendation to be submitted in support of their application.

Review of applications will begin on November 1, 2025 and continue until the position is filled.

Only complete applications will be considered. Official transcripts are required for faculty appointment and will be requested upon selection of the final candidate.

Questions should be directed to Dr. Saverio Perugini, Computer Science Program Director and Search Committee Chair, at 

The Computer Science program is offered through the Department of Computational and Mathematical Sciences.



• Ave Maria University is a Catholic, liberal arts institution of higher learning. The University is an Equal Opportunity Employer and provides an excellent benefit package to full-time faculty.

• The ability to perform the duties and responsibility of the position, with or without reasonable accommodations for disabilities.
• The ability to consistently lift, push or pull loads of up to fifty (50) pounds. (Unless nursing 50)
• Sufficient strength, mobility and stamina to make frequent location and position changes, assist with patient care, and perform other physical activities of average difficulty.
• Candidates whose disabilities make them unable to meet the requirements will still be considered fully qualified if they can perform the essential functions of the job with reasonable accommodations.
• May be exposed to infectious or contagious disease.
• May have to handle emergency situations.
• May be subject to irregular hours.
• May be required to wear protective equipment such as eye protection, face protection, masks, sterile/nonsterile gloves, isolation gowns.
• May be exposed to toxic/caustic/chemicals/detergents.
• Physical activities include continuous sitting, and occasional walking, standing, bending, squatting, climbing, kneeling and twisting.
• Activity Conditions (Occasionally, Frequently, Continuously):
  • Sitting- Frequently
  • Walking- Frequently
  • Standing- Frequently
  • Bending-Occasionally
  • Squatting - Occasionally
  • Climbing-Occasionally
  • Kneeling-Occasionally
  • Twisting-Occasionally

• Must be able to see with corrective eye wear.
• Must be able to hear clearly with assistance.

• Performs high quality CT procedures, according to exam protocol, in a timely manner. Maintains production and quality of imaging procedures by following established standards and procedures.
• Prepares patient and area for procedure by positioning patient, adjusting immobilization devices, moving equipment into specified position and adjusting equipment controls to set exposure factors.
• Protects patients and employees by adhering to safety requirements, infection-control, drug and radiation policies, protocols and techniques. Uses proper sterile techniques when setting up and performing invasive multimodality procedures and maintains hand hygiene requirements.
• Maintains equipment and work area to meet quality and cleanliness standards. Works with engineers and physicists to ensure optimal operational capabilities of equipment. Reports issues to management or appropriate department. Assists in maintaining supplies inventory.
• Ensures individuals are safe to enter the department by screening them according to approved policies and procedures.
• Obtains, verifies and maintains all relevant documentation such as requisition/chart, patient history, pregnancy status and shielding precautions taken, consent forms, policies and procedures, etc.
• Maintains medical imaging records in appropriate system and according to department policies and standards for interpretation in a timely manner.
• Able to perform high quality CT procedures according to exam protocol in a timely manner.
• Able to explain the procedure and put patients at ease.
• Able to provide services in a timely, accurate, and cost-efficient manner in compliance with established System and regulatory standards, policies and procedures.
• Able to perform tasks independently without need for routine oversight.
• Able to maintain a calm and helpful attitude, even under times of stress, and take appropriate and reasonable steps to resolve issues.
• Able to effectively administer first aid and use emergency cart.
• Able to ensure customer satisfaction by limiting wait times, providing courteous service, remaining professional, reviewing patient satisfaction scores and developing action plans when required.
• Demonstrates and maintains current knowledge, continued education and skills appropriate care for the following age groups (specific to department): newborn, pediatric, young adult, adult and geriatric.
• Able to serve as preceptor by providing quality training to new team members and on new services and initiatives.
• Able to take call, if required.
• Performs other duties as assigned.

• Required
  
  • High School Diploma, GED, or equivalent
  • Completion of a Radiologic Technology program from an approved Radiologic Technology School

• Preferred
  
  • One or more years of experience in Clinical Radiology

• Required
  
  • Basic Life Support (BLS) Certification
  • Current Valid Driver's License
  • Medical Radiologic Technology (MRT) License from the State of Texas
  • The American Registry of Radiologic Technologist (ARRT) Certification in Radiography R.T. (R)
  • The American Registry of Radiologic Technologist (ARRT) Certification in Computed Tomography (CT)

Hybrid: Applicants must be a California resident as of their first day of employment.

PRINCIPAL RESPONSIBILITIES:

Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a timely manner. Respond to all communications coming into Member Services in the form of email, fax, letters, chat and phone calls. Timely responses to all member communication are essential. Must effectively prioritize and flex the workload as new communication and tasks are submitted. Identify the caller's needs, clarify information, research issues, and provide solutions and/or alternatives whenever possible. Accurately and consistently document all conversations in the electronic database. This position is a liaison between the plan, the provider network, and other community agencies. The MSR positions are flexibly staffed classification and work is expected to be performed minimally at the MRS II level. However, the initial selection will be made at the entry level MSR I. Our more advanced level position of the series is the MSR III who will be required to perform a variety of complex matters.

Member Services Representatives are under the direction of a Member Services Supervisor, Manager and Director, and service our members through our call center as well assisting other departments with responses to member issues by initiating communication between departments to ensure action, cooperation, and compliance of managed care operations.

Member Services Representative I

This position which requires the ability to work as a team player within the Alliance and with external contacts, make sound judgments based on analysis of information, be an effective communicator, active listener and balance advocacy for the member with the policy provisions such as plan policies, EOC, regulatory guidelines, and DMHC/DHCS rules and regulations. The MSR provides courteous, professional, and accurate responses to incoming inquiries regarding network, plan benefits, eligibility, authorizations, plan services and guidelines, as well make decisions with the goal of ensuring member satisfaction and retention. The MSR performs a variety of complex functions and is also responsible for maintaining accurate and complete inquiry/grievance records in the electronic database. Maintains compliance with DMHC regulatory requirements and DHCS contractual obligations. MSR I staff who demonstrate proficiency in meeting, maintaining and exceeding principal performance objectives and metrics may be eligible to be promoted to a Member Services II or III role. Member Services Representative I staff may be eligible for promotion to Member Services Representative II or III positions once they have worked as a MSR I for a minimum of 12 months to be proficient with program and system knowledge in addition to meeting performance matrix requirements.

Principle duties and responsibilities

* Serve as the primary contact for members, providers and others for questions related to claims, benefits, authorizations, pharmacy, member eligibility and other questions related to Alameda Alliance and provide accurate, satisfactory answers to their inquiries or concerns.

* Respond to and resolve member service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, claims, behavioral health, and care coordination.

* Answer incoming calls, emails, chats, and other requests for assistance in a timely manner in accordance with departmental performance targets and provide excellent customer service while doing so. May include assisting members in person.

* Recognize and understand the difference between calls that require quick resolutions and calls which will require follow-up and handle each appropriately.

* De-escalate situations involving dissatisfied customers, offering patient assistance and support.

* Accurately document all contacts per department standards/guidelines in the Customer Relationship Management (CRM) system.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Interface with Grievance and Appeals, Claims, Enrollment, IT, Network Management, Pharmacy, Authorizations, and other internal departments to provide Service Excellence to our members.

* Help guide and educate members about the fundamentals and benefits of managed health care topics, to include managing their health and well-being by selecting the best benefit plan service options, maximizing the value of their health plan benefits, and choosing a quality care provider.

* Intercede with care providers (doctor's offices) on behalf of the member, assisting with appointment scheduling; connect members with internal Case Management Department for assistance as needed.

* Assist members in navigating , the Member Portal, and other health care partner online resources and websites to encourage/reassure them to use self- service tools that are available.

* Manage any issues through to resolution on behalf of the member, either on a single call or through comprehensive and timely follow-up.

* Research complex issues across multiple databases and work with support resources to resolve member issues and/or partner with others to resolve escalated issues.

* Provide education and status on previously submitted pre-authorizations or pre- determination requests for both medical and pharmaceutical benefits.

* Meet the performance goals established for the position in the areas of compliance, efficiency, call quality, member satisfaction, first call resolution, punctuality, and attendance.

* Always maintain a professional level of service to members.

* Always maintain confidentiality of information.

* Consistently support the Alliance's approach to Service Excellence by adhering to established department and company standards for all work-related functions.

* Interact positively with all Alliance Departments.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Process MS Dept projects

* Serve as a back-up to manage the escalated calls.

* Perform other duties as assigned.

ESSENTIAL FUNCTIONS OF THE JOB

* Contacts: Receive, manage, and document telephone calls, emails, and other sources of contacts from members, potential members, and providers, and explain health plan benefits and plan rules. Describe the types of services the Alliance offers to the Member within the managed care system. Provide clarification about issues regarding patient and physician rights and how the plan operates.

* Conflict resolution: Resolve member problems/conflicts by convening with other departmental staff as needed.

* Member communications: Create and/or mail appropriate member materials and communications as needed.

* Computer: Perform ongoing data entry which assists in the maintenance of the Member Services department database to ensure data integrity.

* Comply with the organization's Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.

PHYSICAL REQUIREMENTS

* Constant and close visual work at desk or computer.

* Constant sitting and working at desk.

* Constant data entry using keyboard and/or mouse.

* Constant use of multi-monitor setup

* Frequent use of telephone and headset.

* Frequent verbal and written communication with staff and other business associates by telephone, correspondence, or in person.

* Frequent lifting of folders, files, binders, and other objects weighing between 0 and 30 lbs.

* Frequent walking and Standing

Number of Employees Supervised: 0

MINIMUM QUALIFICATIONS:

* Bachelor's degree or equivalent experience preferred.

* High school diploma, GED required.

* The ability to speak and understand-bilingual: Spanish/English, Cantonese/English, Vietnamese/English, Tagalog/English are required as designated.

* A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet requirements. The successful candidate must score 90% or higher.

MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE:

* Minimum one year of direct customer service experience. Call center experience and managed care experience a plus

* Experience determining eligibility for financial assistance, insurance benefits, unemployment and/or other social services programs.

* Demonstrated knowledge expert of AAH Member Services policies and procedures

* Consistent record of meeting, maintaining, or exceeding monthly Departmental performance metrics.

* Consistent track record of documenting Service Requests accurately and clearly and monitoring open Service Requests to ensure responses and closure.

* Consistent record of high quality of work as demonstrated through call and documentation auditing, appropriate Call Disposition coding, as well as an overall acceptable monthly Member Satisfaction Survey result as assessed by Member Services Quality Specialist, MS Trainer and Member Services Supervisor.

* Demonstrated proficiency in current Customer Relationship Management (CRM) tool, phone system software Quality Management Solution, Pharmacy Benefits Management applications (PBM), Interpreter vendor scheduling software, delegate portal solutions and the Alliance's Member portal.

* Demonstrated ability to effectively handle the department's key special projects: Member Portal Request Processing, Kaiser PTE Requests, PCP retroactive and same month requests.

* Demonstrated ability to help members face-to-face in the field and/or at the Alliance offices (walk-ins). Also highly skilled at handling issues related to member bills, transportation set-up and benefit coordination with providers and pharmacy needs.

SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):

* Ability to prioritize and adapt to changing situations in a calm and professional manner.

* Ability to maintain composure in stressful situations.

* Excellent problem-solving skills

* Ability to exhibit cooperation, flexibility, and provide assistance when talking to members, providers, and staff.

* Skill in basic data entry

* Ability to type 40 net words per minute: multi-task

* Manual dexterity to operate telephone, computer keyboard equipment.

* Speak English proficiently, clearly, and audibly.

* Memorize and retain information quickly; meet physical requirements

* Spell correctly

* Learn the policies, regulations, and rules applicable to business operations.

* Follow instructions, reason clearly, analyze solutions accurately, act quickly and effectively in emergency situations; operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

* Excellent phone etiquette and ability to communicate clearly and concisely, both orally and in writing.

* Excellent interpersonal skills with the ability to interact with diverse individuals and flexibility to customize approach to meet all types of member communication styles and personalities.

* Strong verbal and written communication skills.

* Demonstrated ability to quickly build rapport and respond to members in a compassionate manner by identifying and exceeding member expectations (responding in respectful, timely manner, consistently meeting commitments).

* Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests, and identify the current and future needs of the member.

* Must be self-motivated and able to work with minimal supervision

* Must be team-oriented and focused on achieving organizational goals.

* Proficient problem-solving approach to quickly assess current state and formulate recommendations.

* Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions which members can understand and act upon.

* Proficient conflict management skills to include ability to resolve issues during stressful situations and demonstrating personal resilience.

* Ability to work regularly scheduled shifts within the Alliance's hours of operation including the training period, with scheduled lunches and breaks, flexibility to adjust daily schedules; and to work over-time and/or weekends as needed.

* Medical terminology knowledge preferred

* Ability to work within a broad systems perspective

* Experience in use of various computer systems software as well as Microsoft Windows, and Microsoft Suite, especially Outlook, Word, Excel.

* Must have reliable and stable internet connection for remote work (50-100 Mbps download speeds).

Employees who interact with members of the public may be required to be tested for Tuberculosis and fully vaccinated against COVID-19 and influenza. Successful candidates for those positions/ classifications may be required to submit proof of vaccination against influenza and/or COVID-19, a negative Tuberculosis test, or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the Human Resources department.

SALARY RANGE $22.88-$34.33 HOURLY

The Alliance is an equal opportunity employer and makes all employment decisions on the basis of merit and business necessity. We strive to have the best-qualified person in every job. The Alliance prohibits unlawful discrimination against any employee or applicant for employment based on race, color, religious creed, sex, gender, transgender status, age, sexual orientation, national origin, ethnicity, citizenship, ancestry, religion, marital status, familial status, status as a victim of domestic violence, assault or stalking, military service/veteran status, physical or mental disability, genetic information, medical condition, employees requesting accommodation of a disability or religious belief, political affiliation or activities, or any other status protected by federal, state, or local laws.

The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement.

WHAT WE OFFER

• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

ESSENTIAL JOB FUNCTIONS

• Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism.
• Verify and update member information accurately in CHM’s systems.
• Log and track all interactions in the member management system (Gift Manager or CRM).
• Follow standard operating procedures (SOPs) when handling common inquiries.
• Provide accurate information about CHM guidelines, membership, billing, and processes.
• Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate.
• Review and assess member concerns, escalating to management when necessary.
• Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate.
• Meet established performance standards (e.g., call volume, response time, member satisfaction).
• Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems.
• Protect member confidentiality and comply with HIPAA and organizational privacy standards.
• Thrive in a collaborative team environment and contribute positively to overall team goals.
• Uphold the mission, vision, values, and service standards of CHM in every interaction.
• Maintain a professional demeanor at all times.
• Perform other job duties as assigned by management.

QUALIFICATIONS & EXPERIENCE REQUIREMENTS

• Required: High School Diploma or equivalent.
• Preferred: Some college coursework in business, communications, or related field; or 1–2 years of customer service experience.
• Proficiency in Microsoft Office programs (Word, Excel, Outlook).
• Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software).
• Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.).
• Strong verbal and written communication skills, with active listening ability.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage workload, multi-task, and adapt to changing priorities.
• Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls.

CORE COMPETENCIES

• Interpersonal Communication
• Servant Leadership Mindset
• Teamwork & Collaboration
• Conflict Resolution
• Detail Orientation & Accuracy
• Adaptability & Flexibility

PERFORMANCE EXPECTATIONS

• Maintain accuracy and efficiency in all member records updates.
• Meet or exceed department standards for call and email response times.
• Consistently achieve high member satisfaction scores.
• Demonstrate reliability, accountability, and professionalism in all duties.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

• Standard schedule: Monday–Friday, 9:00 AM–5:00 PM (with flexibility for ministry needs).
• Office-based environment with regular phone and computer use.
• Ability to sit at a desk and use a computer/phone for extended periods.
• Manual dexterity for typing and handling office equipment.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.

Essential Job Duties/Responsibilities:

• Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
• Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
• Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
• Conducts \"love\" calls, mails birthday and greeting cards to patients commemorating special events.
• Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
• Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
• Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
• Escorts patients to exam rooms and ensures their comfort and well-being prior to leaving.
• Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
• Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
• Participates in daily and weekly huddles to provide details on patients.
• Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.

Other responsibilities may include:

• Maintains the confidentiality of patients' personal information and medical records.
• Reviews patients' personal and appointment information for completeness and accuracy.
• Transmits correspondence by mail, email or fax.
• Performs other duties as assigned and modified at manager's discretion.

Knowledge, Skills and Abilities:

• Exceptional customer service skills and passion for serving others.
• Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems.
• Knowledge of ChenMed Medical products, services, standards, policies and procedures.
• Skilled in operating phones, personal computers, software and other basic IT systems.
• Ability to communicate with employees, patients and other individuals in a professional and courteous manner.
• Detail-oriented to ensure accuracy of reports and data.
• Outstanding verbal and written communication skills.
• Demonstrated strong listening skills.
• Positive and professional attitude.
• Proficient in Microsoft Office Suite products including Excel, Word and Outlook.
• Ability and willingness to travel locally and regionally up to 10% of the time.
• Spoken and written fluency in English.

Education and Experience Criteria:

• High school diploma or equivalent education required.
• Graduation from a nationally accredited Medical Assistant program preferred.
• A minimum of 1 year of work experience in a medical clinic or similar environment required.
• BLS for Healthcare Providers preferred.

We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.

Confidential Executive Search – Nonprofit Healthcare Organization

Chief Operating Officer

Location: Southern California

The Organization (Confidential)

A mission-driven nonprofit healthcare organization operating within the health insurance/health plan ecosystem is undertaking a strategic transformation to position itself for the next generation of healthcare delivery and administration.

The organization serves a large and diverse member population and has built a strong reputation over many years of service. However, leadership and the Board recognize that the healthcare landscape is changing rapidly, driven by escalating claims costs, technology disruption, and increasing consumer expectations.

To remain competitive, the company must evolve from a traditional operating model toward a more innovative, technology-enabled organization.

This search is highly confidential. The organization has chosen to remain unnamed during the early stages of the process.

The Opportunity

Our client is looking for an innovative operational leader with a strong healthcare and technology perspective to guide the organization through a critical period of transformation.

Historically, operational leadership was structured under a combined CFO/COO role. Leadership is now intentionally seeking an executive who can dedicate significant focus to operational modernization, technology enablement, and long-term strategic differentiation.

The role may ultimately be structured as:

• Chief Operating Officer
• Vice President of Operations
• Vice President of Technology / Digital Transformation

This executive will partner closely with the CEO and senior leadership team to help answer a central strategic question:

Strategic Context

Healthcare organizations are facing a structural shift:

• Claims costs continue to rise dramatically
• Regulatory complexity continues to increase
• Competition from technology-enabled healthcare disruptors is accelerating
• Member expectations for digital access and experience are changing rapidly

Leadership recognizes that the way the organization has historically operated will not be sufficient moving forward.

The Board is committed to investing in leadership capable of helping the company rethink its operations, technology infrastructure, and member engagement to remain competitive.

Over the next 3–5 years, the organization intends to:

• Modernize operational infrastructure
• Improve claims cost management through data and analytics
• Expand technology capabilities
• Build a more efficient and scalable operating model
• Deliver a more differentiated member experience

This role will be central to shaping that transformation.

Leadership Mandate

The selected executive will be responsible for helping the organization bridge traditional healthcare operations with a forward-looking technology strategy.

This leader will provide oversight and strategic direction across:

Operational Functions

• Claims administration
• Member services
• Enrollment and administration
• Utilization and case management

Technology & Infrastructure

• Data strategy and analytics
• Operational systems modernization
• Digital engagement capabilities
• IT infrastructure supporting operational efficiency

The role requires a balanced leader who understands healthcare operations while also appreciating the role technology will play in the future of healthcare delivery and administration.

Leadership Style

The organization is seeking a leader who can operate at both strategic and operational levels.

While this individual will contribute to executive-level strategy, they must also be comfortable engaging directly with operational leaders and managers to solve problems and drive execution.

This is not a purely strategic or advisory role.

The ideal executive will be:

• Strategic and innovative
• Operationally engaged
• Comfortable working closely with teams across the organization
• Able to translate ideas into practical improvements

Ideal Candidate Profile

The organization is seeking a forward-thinking leader who brings both an understanding of the healthcare industry and a modern technology mindset.

Candidates may come from backgrounds such as:

• Health insurance/payer organizations
• Healthcare technology companies
• Healthcare services platforms
• Insurance organizations with strong digital transformation initiatives

The ideal candidate will bring:

• 10–15+ years of leadership experience
• Exposure to both healthcare operations and technology-enabled transformation
• Experience improving operational efficiency through data, systems, and process redesign
• Curiosity about the future of healthcare delivery and insurance models

The organization is particularly interested in candidates who bring fresh thinking rather than replicating legacy approaches.

Location

The candidates' preferred home base will be in Southern California.

The organization currently operates within a hybrid environment.

Candidates should be comfortable engaging regularly with leadership and operational teams in person when needed.

Compensation

• Base Salary: $200,000 – $300,000
• Performance Bonus: 25–30% (including contingency-based components)
• Additional executive compensation details will be shared during the process.

Why This Role Matters

Healthcare is entering a period of significant structural change.

Organizations that succeed will be those that can combine operational excellence with technology-enabled innovation.

In this role, you'll help lead that evolution by shaping how a healthcare organization competes, operates, and delivers value in the years ahead.

If you believe you would be a good fit for this opportunity and wish to explore further, we look forward to your application!

Riam Recruiting