Comprehensive Community Action Jobs in Usa

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

A Branch & Community Development Manager is responsible for strategic implementation of business development plans to drive branch growth and profitability, identifying and pursuing new business opportunities to acquire and retain customers, and developing ongoing partnerships with internal and external business partners.

The person in this position will lead by example in the areas of community involvement, calling efforts, and customer service, including administering the Bank's strategy for achieving the annual goals and objectives relating to Loan Growth, Deposit Growth, Financial Services, Credit Administration and Business Development. As the manager of the branch, this position will maintain oversight to ensure that the branch is in compliance with operating policies and procedures.

Essential Responsibilities:

• Implement business development strategies, including calling efforts to promote the Bank's product & service solutions with emphasis on deposit growth
• Actively participate in the community in a manner that reflects favorably on the Bank; keep the Bank's profile highly visible and professional
• Build and maintain strong relationships with customers, local businesses, and community organizations
• May approve or reject loan applications within individual lending authority
• May oversee a loan portfolio consisting of consumer and/or business customers
• Maintain a strong knowledge base of bank policies, procedures, loan products, pricing and use this knowledge to educate prospects on the advantages of Community Bank
• Refer applicable loan opportunities to Bank business partners
• Collaborate with other business partners & Bank affiliates to identify referral opportunities
• Lead in the selection of new branch personnel and support scheduling to ensure branch coverage
• Ensure staff is trained to meet customer sales and service needs as well as branch objectives
• Discuss individual sales and customer service performance versus objectives with the appropriate supervisor on a frequent basis
• Monitor progress and results throughout the year with the District and Regional Managers ensuring that the branch is performing at a level consistent to achieve established growth, sales and profit objectives
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timelymanner.
• Perform other duties as assigned or directed

Education, Training and Requirements:

• Bachelor's Degree in Finance or Business or equivalent training preferred
• Specialized financial services experience preferred Valid driver license, reliable transportation
• All applicants must be 18 years of age or older

Skills:

• Proficient reading, writing, grammar and mathematics skills
• Proficient interpersonal communication, negotiation, and sales skills
• Sound judgment and reasoning
• Ability to prioritize
• Proficient PC knowledge
• Must be able to consistently demonstrate the Company's core values: Integrity, Excellence, Teamwork, and Humility

Experience:

• Six (6) years of sales/business development experience normally required including three (3) years of experience in related banking and/or lending positions preferred
• Minimum two (2) years supervisory experience required

Other:

This position requires National Mortgage Licensing System ("NMLS") registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act).

Hours: 40 hours per week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Brandywine Counseling & Community Services (BCCS) is looking for a passionate Community Mobilizer to join our Hep-C Program! If you’re driven to empower communities and make a real impact on public health, we want you on our team. This position is based out of our Wilmington location, but will need to travel statewide.

About BCCS

Since 1985, BCCS has been a trusted provider of substance abuse and behavioral health services. We support individuals and families affected by mental illness, substance use, HIV, and related challenges, helping our community recover with dignity through Education, Advocacy, Prevention, Early Intervention, and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges.

As a Community Mobilizer, you’ll:

• Initiate and develop a social process in selected communities of collective analysis of community problems and collective action leading to solutions of those problems, and to make the process self-sustaining and self-managing.
• Responsible for organizing and attending stakeholder meetings such as coalition and committee meetings.
• Organize and engage community members with like-minded goals in order to benefit the mission of the program/organization/community. 
• Conduct community presentations.
• Provide educational materials to the focus populations.
• Demonstrate knowledge that can affect health on multiple levels.
• Empower others to take charge of their health.
• Establish and maintain relationships with partner organizations.
• Coordinate and deliver services that promote the community’s health and welfare.
• Advocate for those experiencing barriers to access care.
• Participate in projects that enhance well-being.
• Maintain a list of resources and contacts.

Schedule:

• Monday-Friday, 7:00 a.m. – 3:00 p.m.

Qualifications:

• Option 1: Associate’s Degree with 3–5 years of prevention/addiction experience OR
• Option 2: Bachelor’s Degree in Psychology, Human Services, or related field with 1–3 years of prevention/addiction experience
• Required: Valid driver’s license (≤2 points)
• Required: Personal vehicle available for use

Compensation & Benefits:

• Group medical, dental, and vision coverage with low employee costs
• 34 paid days off annually
• Tuition reimbursement
• A retirement plan with company match of up to 4%!
• BCCS is a qualified employer for PSLF
• Opportunity for advancement

Who should apply?

At BCCS, your work goes beyond a job, it's making a lasting impact on the health and well-being of our communities. If you’re ready to make a difference, apply today.

Position Summary:

The Manager of Client Services and Community Outreach at Entrusted Hearts Home Care leads efforts to ensure exceptional client care while driving growth through community engagement. This role oversees daily office operations, develops and maintains key referral relationships, executes marketing initiatives, and fosters client acquisition, satisfaction, and retention. The ideal candidate is self-motivated, relationship-focused, and passionate about making a meaningful impact in home care.

Entrusted Hearts Home Care, a division of Baptist Village Communities, is a growing private duty home care agency serving Owasso and the surrounding areas, committed to providing compassionate, high-quality care. We’re seeking someone who is passionate about connecting with the community, building strong relationships, and helping families access the care they need. If you thrive in a dynamic environment, love engaging with people, and want to make a meaningful impact every day, this is the role for you.

Key Responsibilities:

• Manage efficiently while ensuring high-quality care and exceptional customer service.
• Oversee daily operations of the office in alignment with the organization’s mission, vision, and core values.
• Execute the Home and Community-Based Services (HCBS) strategic marketing plan to achieve growth goals and objectives.
• Position Entrusted Hearts Home Care (EH) as a leader in HCBS within its service area; expanding service opportunities as a result of increasing brand awareness, extending outreach, and generating referrals.
• Focus on client acquisition, satisfaction, and retention.
• Engage with the local community by participating in events and collaborating with organizations and professionals that serve our target audience through community marketing efforts.
• Develop trusted relationships with church and not-for-profit senior living community leaders.
• Cultivate partnerships/relationships with key referral sources with a minimum of 20 in-person visits per month.
• Maintain a detailed marketing and activity log.
• Establish and follow an inquiry process that ensures timely responses, confidence in the organization, and a high inquiry conversion rate.
• Review inquiries to determine next steps and action items.
• Conduct case conferences to ensure client needs are being met.
• Participate in quarterly reviews with the EH Director to evaluate progress toward performance metrics.
• Perform other tasks as assigned by the EH Director.

Qualifications

• Must be self-motivated and able to work independently
• Must possess strong interpersonal skills, the capability of relating to various people and personalities, and must maintain a professional appearance.
• Must demonstrate the ability to hire, direct, and manage personnel.
• Must possess strong organizational and time-management skills.
• Must have a valid Driver's License.
• Must pass a background screening.

Working Requirements

• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately to meet the position requirements.
• Must be able to bend, stretch, reach, lift, or move up to 25 pounds at a time, turn, and walk. Occasionally lift/move up to 50 pounds.

Benefits

• 403B Retirement savings plan
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid sick time
• Paid personal time off
• Referral bonus program
• Tuition reimbursement
• Vision insurance

Interested applicants can apply on our website at

Spark Community Management is a woman-owned, locally operated community association management company serving Whatcom, Skagit, and Snohomish Counties. We support condominium and homeowners associations with organized, responsive, and ethical management.

We value accountability, transparency, and respectful communication, with homeowners, boards, vendors, and each other.

Position Overview

The Community Manager serves as the primary point of contact for assigned condominium and homeowners associations. This role supports Boards of Directors, oversees daily operations, coordinates vendors, and ensures compliance with governing documents and Washington State law.

This position requires strong independent judgment, excellent communication, and the ability to manage multiple priorities while knowing when to escalate matters for board direction or legal review.

Key Responsibilities

Community & Board Support

• Serve as the primary liaison for assigned associations
• Advise Boards of Directors on governance, policies, and best practices
• Exercise independent judgment within board-approved policies and escalate matters requiring board direction or legal review
• Prepare board meeting agendas, management reports, and meeting minutes
• Track and follow up on board action items

Operations & Maintenance

• Coordinate maintenance, repairs, and capital projects
• Solicit and review vendor bids and proposals
• Manage vendor communication, scheduling, and follow-through
• Respond to homeowner inquiries and service requests within established response standards

Financial Coordination

• Review monthly financial statements for accuracy and clarity
• Assist with annual budget preparation and planning
• Coordinate with accounting support on AP, AR, reserve transfers, and invoices
• Support collections and delinquency processes in accordance with board-adopted policies

Compliance & Administration

• Enforce governing documents consistently and professionally
• Issue violation notices and monitor compliance
• Maintain accurate association records and documentation
• Ensure compliance with applicable Washington State HOA and condominium statutes
• Maintain professional, timely, and documented communication with homeowners, board members, and vendors

Qualifications

Preferred

• 2+ years of community association management experience
• Strong written and verbal communication skills
• Ability to exercise sound judgment and manage competing priorities
• Comfortable working within property management software and documented workflows
• Proficiency with Microsoft Outlook and Microsoft Office tools
• Valid driver’s license and ability to attend site visits as needed

Nice to Have

• Experience with AppFolio
• CMCA, AMS, or CAI credentials
• Familiarity with Washington State HOA and condominium law

Work Environment & Physical Requirements

• Typical work hours are weekday business hours, with occasional evening board meetings as required
• Ability to occasionally walk properties, climb stairs, and attend on-site inspections

Compensation & Growth

• Compensation commensurate with experience and credentials
• Opportunities to take on larger portfolios, mentorship roles, or leadership responsibilities as the company grows
• Hybrid work flexibility
• Structured systems and realistic workloads
• Supportive, professional team culture

Benefits:

• Health insurance
• Paid time off

When you sell senior living, you’re not just meeting a goal — you’re changing someone’s story. In this role, every conversation has the potential to bring comfort, every tour can offer hope, and every “yes” helps a family breathe a little easier. At Country Meadows, our Senior Living Community Sales Director knows how to balance empathy with urgency — building trust while moving families forward. You’ll connect people not just to a place, but to a purpose-filled life surrounded by care, community, and peace of mind. And you’ll do it all with heart, hustle, and a deep belief in making life better — one resident at a time.

Full time, includes a weekend and holiday rotation.

Senior Living Community Sales Director Responsibilities:

• Connect with prospective residents and their families — build trust, uncover needs, and guide them toward saying “yes” to their new home.

• Lead engaging tours (in-person and virtual), answer questions with confidence, and tailor the experience to each family’s unique situation.

• Own the follow-up — because great salespeople know the fortune is in the follow-through.

• Build a strong referral network with healthcare providers, clergy, service organizations, and other community partners who influence senior care decisions.

• Represent the community at events, open houses, and outreach opportunities — you'll be the face of Country Meadows and the heart of our sales efforts.

• Collaborate with campus and clinical teams to ensure a smooth, supportive move-in process.

• Track leads and activity in CRM software to stay organized, accountable, and on top of your goals.

• Keep occupancy strong by balancing compassion with persistence — and never losing sight of the impact each move-in has.

Senior Living Community Sales Director Requirements:

• Bachelor’s degree in Marketing, Business, Human Services, or a related field preferred. Certification/licensure in assisted living/personal care a plus.

• Proven experience in relationship-based sales — senior living, healthcare, hospitality, or long-term-care insurance backgrounds are all welcome.

• Confidence in guiding complex decisions — especially those that involve multiple family members and emotional weight.

• Understanding of personal care, assisted living, or memory care is a strong plus.

• Comfort using CRM systems and managing details, follow-ups, and pipelines with precision.

• Warm, outgoing, and self-motivated, with a natural ability to move conversations forward while making people feel truly heard.

• A genuine respect for older adults and a passion for helping families feel confident, comfortable, and supported.

Our investment in you:

• Above standard industry pay and comprehensive benefits including Highmark Blue Shield and employer-matching 401(k)

• Length of service bonus

• Generous paid time off, including holidays, your birthday and a Personal Day of Meaning and the opportunity to roll over unused time

• Supplemental life insurance, company-paid short-term disability and supplemental short- and long-term disability plans

Our support for you:

• Family-owned, private company based in Hershey, Pa.

• Direct access to your supervisory team

• Incentivized career paths and tuition reimbursement

• On-the-job training and continuing education

• Employee assistance program for you and your family

• Co-worker Foundation (grants for in time of need)

• Helping Hand interest-free loans

About Country Meadows:

We have over 2500 co-workers who are serving our residents with meaning, thriving with purpose and leading our company with innovation! We have been serving seniors for over 35 years, and we invite you to join our vision for making lives better.

EOE

Are you passionate about delivering unparalleled service and creating exceptional living experiences? CIG Communities, a leader in property management, is seeking an experienced and dedicated Community Manager for property Avant. As the Community Manager, you will play a pivotal role in ensuring the seamless operations of this prestigious property while fostering strong resident relationships and maintaining the highest standards of excellence. If you thrive in a dynamic, high-end environment and are ready to elevate your career, we want to hear from you!

Job Description: Responsible for ensuring the efficient operations of the property under the direction of the Regional Manager.

Primary duties and responsibilities: Responsibilities are to include the following but are not limited to the job functions as outlined below. Additional tasks may be assigned as deemed necessary to the productivity of the site and management company.

Your Impact:

As the Community Manager, you will oversee the efficient operations and ongoing construction of Avant, drive resident satisfaction, and foster a vibrant community. You will be the key leader ensuring that the property thrives operationally and financially while delivering on our promise of a superior living experience.

Key Responsibilities:

• Lead the on-site team with professionalism, ensuring alignment with CIG Communities’ values and goals.
• Manage the property's operating budget, ensuring adherence to financial objectives.
• Oversee leasing and resident retention efforts, including renewals, referrals, and community events.
• Ensure compliance with all company policies, Fair Housing laws, and safety standards.
• Supervise daily property inspections, maintenance schedules, and vendor relations to maintain high standards.
• Drive operational efficiency through timely data entry, report generation, and adherence to procedures.
• Act as the main point of contact for residents, addressing inquiries, requests, and complaints courteously and efficiently.
• Recruit, train, and evaluate property staff, building a high-performing and motivated team.

What You Bring:

• Proven experience as a Community Manager with a focus on new luxury lease up communities or equivalent leadership role in property management.
• Strong focus on customer experience and operational excellence.
• Exceptional communication, problem-solving, and organizational skills.
• Knowledge of property management software and proficiency with Microsoft Office Suite.
• A proactive, solution-oriented mindset with the ability to thrive in a fast-paced environment.

Why Join CIG Communities?

• Growth Opportunities: Be part of a company doubling in size, offering significant career advancement potential.
• Supportive Culture: Join a team that values innovation, collaboration, and excellence.
• Comprehensive Benefits: Competitive salary, health benefits, 401(k), and generous time off policies.
• Community Impact: Contribute to our mission of providing exceptional living spaces and giving back through our CIG Cares initiative.

Make a difference in your career while transforming the lives of our residents. Join the CIG Communities family today!

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High school diploma or general education degree (GED) or one to three years of related experience and / or training, or equivalent combination of education and experience.

• Problem solving: Ability to apply common sense and the understanding to carry out detailed written or oral instructions and the ability to deal with problems as they arise to various degrees with the help of their direct supervisor.

Description

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

• Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for our residents.
• Process community staff payroll.

• Ensure collections of all monies due to the community (i.e., rent) are received and deposited.
• Process community invoices for payment.
• Purchase and maintain adequate supplies for the community.

• Maintain acceptable levels of occupancy (minimum 98%).
• Maintain positive relationships with the community owner/s and its residents.
• Review rental applications for approval.

• Complete move-out paperwork according to governing regulations.
• Perform unit move-out, annual, and housekeeping inspections in a timely manner.
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval.
• Timely completion of reports required by government agencies, administrators, or the Company.
• Responsible for maintaining the community to Company standards.
• Perform other related duties as assigned.

• Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience.  
• Education: High School diploma, or associate’s degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus – you will be given the chance to obtain as an associate.
• Dependability: Reliable transportation and a strong work ethic.
• Resident Focus: A commitment to providing exceptional service to our valued residents.
• Operational Excellence: You’re deadline driven, with a keen eye for detail, compliance, and quality.
• Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus.

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

Description

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

• Ensure collections of all monies due to the community (i.e., rent) are received and deposited.
• Process community invoices for payment.
• Purchase and maintain adequate supplies for the community.

• Maintain acceptable levels of occupancy (minimum 98%).
• Maintain positive relationships with the community owner/s and its residents.
• Review rental applications for approval.

• Complete move-out paperwork according to governing regulations.
• Perform unit move-out, annual, and housekeeping inspections in a timely manner.
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval.
• Timely completion of reports required by government agencies, administrators, or the Company.
• Responsible for maintaining the community to Company standards.
• Perform other related duties as assigned.

• Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience.  
• Education: High School diploma, or associate’s degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus – you will be given the chance to obtain as an associate.
• Dependability: Reliable transportation and a strong work ethic.
• Resident Focus: A commitment to providing exceptional service to our valued residents.
• Operational Excellence: You’re deadline driven, with a keen eye for detail, compliance, and quality.
• Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus.

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

Description

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

• Ensure collections of all monies due to the community (i.e., rent) are received and deposited.
• Process community invoices for payment.
• Purchase and maintain adequate supplies for the community.

• Maintain acceptable levels of occupancy (minimum 98%).
• Maintain positive relationships with the community owner/s and its residents.
• Review rental applications for approval.

• Complete move-out paperwork according to governing regulations.
• Perform unit move-out, annual, and housekeeping inspections in a timely manner.
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval.
• Timely completion of reports required by government agencies, administrators, or the Company.
• Responsible for maintaining the community to Company standards.
• Perform other related duties as assigned.

• Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience.  
• Education: High School diploma, or associate’s degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus – you will be given the chance to obtain as an associate.
• Dependability: Reliable transportation and a strong work ethic.
• Resident Focus: A commitment to providing exceptional service to our valued residents.
• Operational Excellence: You’re deadline driven, with a keen eye for detail, compliance, and quality.
• Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus.

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

Description

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

• Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for our residents.
• Process community staff payroll.

• Ensure collections of all monies due to the community (i.e., rent) are received and deposited.
• Process community invoices for payment.
• Purchase and maintain adequate supplies for the community.

• Maintain acceptable levels of occupancy (minimum 98%).
• Maintain positive relationships with the community owner/s and its residents.
• Review rental applications for approval.

• Complete move-out paperwork according to governing regulations.
• Perform unit move-out, annual, and housekeeping inspections in a timely manner.
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval.
• Timely completion of reports required by government agencies, administrators, or the Company.
• Responsible for maintaining the community to Company standards.
• Perform other related duties as assigned.

• Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience.  
• Education: High School diploma, or associate’s degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus – you will be given the chance to obtain as an associate.
• Dependability: Reliable transportation and a strong work ethic.
• Resident Focus: A commitment to providing exceptional service to our valued residents.
• Operational Excellence: You’re deadline driven, with a keen eye for detail, compliance, and quality.
• Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus.

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

Description

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

• Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for our residents.
• Process community staff payroll.

• Ensure collections of all monies due to the community (i.e., rent) are received and deposited.
• Process community invoices for payment.
• Purchase and maintain adequate supplies for the community.

• Maintain acceptable levels of occupancy (minimum 98%).
• Maintain positive relationships with the community owner/s and its residents.
• Review rental applications for approval.

• Complete move-out paperwork according to governing regulations.
• Perform unit move-out, annual, and housekeeping inspections in a timely manner.
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval.
• Timely completion of reports required by government agencies, administrators, or the Company.
• Responsible for maintaining the community to Company standards.
• Perform other related duties as assigned.

• Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience.  
• Education: High School diploma, or associate’s degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus – you will be given the chance to obtain as an associate.
• Dependability: Reliable transportation and a strong work ethic.
• Resident Focus: A commitment to providing exceptional service to our valued residents.
• Operational Excellence: You’re deadline driven, with a keen eye for detail, compliance, and quality.
• Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus.

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

Cydecor is a premier Federal Government solutions provider, delivering differentiated innovations in mission systems and business platforms. We leverage leading-edge secure systems and software development, backed by industry-leading subject matter expertise, and business intelligence to enable decision-support and remain ahead of ever-evolving national security challenges. Our success rests squarely on three bedrock principles: People, our center of gravity; Mission, what inspires us; and an unyielding commitment to Excellence, what separates us.

Job Description:

Cydecor is seeking a Navy Action Officer – (CBRN) to provide technical and analytical support to OPNAV Surface Warfare Directorate for programs in the Chemical, Biological, Radiological, and Nuclear (CBRN) defense portfolio. The ATFP/CBRN (N96C4) branch develops the requirements, plans for sustainment, and provides Navy oversight for an array of capabilities delivered through the Joint Chemical and Biological Defense Program (CBDP). You will act as a liaison between the Joint CBDP and the Navy CBRN stakeholder community, consider maritime-specific concerns, and proactively advocate for Navy equity in joint forums. You will be responsible for tracking programs from advanced development through to their sustainment at OPNAV N96, and potential future modernization. While the dedicated focus of this position is on efforts centered around individual protection, decontamination, and CBRN survivability, you will work with other CBRN analysts (i.e., detection, medical) to provide an integrated layer defense perspective to OPNAV N96C4 leadership.

Responsibilities include:

• Provide strategic analysis and well-integrated/coordinated support for N96C4 CBRN Defense in accordance with Department of War program management and Acquisition oversight policies and strategies.
• Provide weekly status updates and recommendations related to program cost, schedule, and performance. Identify potential issues and provide recommendations to achieve overall goals to minimize impact to Navy.
• Represent the Navy in Integrated Product Teams (IPT), Service Warfighting Assessment (SWA) development efforts, program reviews, special advisory boards, off-sites, and working groups (WGs).
• Serve as N96C4’s liaison to the Capability Program Executive for Chemical, Biological, Radiological and Nuclear Defense (CPE CBRND), Navy’s CBRND Program Office (NAVSEA 05P), CBRN Survivability Oversight (CSOG) WG, and Countering Weapons of Mass Destruction (CWMD) WG.
• Prepare briefs, outlines, draft reports, publications, and documentation to support Flag level technical and financial briefings/meetings and major milestone decisions.
• Draft white papers, concept papers, technical reports, meeting summaries, or other material that document results of meetings or analyses, and/or pertinent issues relating to Defense Planning Guidance activities.
• Participate in all acquisition processes involving capability modernization to include requirements development and Planning, Programming, Budgeting and Execution (PPBE) management of the Navy Surface Combat capabilities.
• Provide input to Initial Capability Documents (ICDs), Capability Development Documents (CDDs), Capability Production Documents (CPDs), and other acquisition documentation as required.
• Review and/or develop acquisition strategies and plans. Communicate program objectives to key high-level officials and action officers in those organizations that support the programs. Drafts formal presentations, high-level briefings, and develop talking points to support and defend programming proposals at SECNAV and SECWAR forums.
• Provide expert level advice and guidance to program managers on development and defense of proposals for DoN, SECWAR, and congressional priorities, in the allocation of resources to operating programs in accordance with policies and constraints. Provide consultation to N96, OPNAV staff, and SECWAR on impact and risks for program/system changes on resource plans and requirements.
• Provide recommendations to utilize new initiatives and best practices to improve areas within program management.
• Maintain daily liaison with programs’ Branch Head, Deputy Chief and N96C Senior Leadership. Maintain a strong relationship and open communication with Program Offices and related government activities and industries under contract to the Program Offices.
• Provide recommendations to respond to Congressional, DOW, other Government agency or industry inquiries.
• Attend conferences (as directed) as the N96 Navy representative on all CBRN related matters.

Here’s what you need (Required Qualifications):

• 3+ years of CBRN experience
• Excellent organization, writing, and communication skills
• Self-starter with a proactive attitude
• Proficient in MS Office 2010 including MS Word, MS PowerPoint, MS Excel, MS Project, MS Access and Adobe Acrobat
• Active Secret security clearance

Bonus points if you have (Desired Qualifications):

• Prior Navy experience in damage control
• Working knowledge of JCIDS and PPBE processes

Security Clearance:

• DOD SECRET

Education:

• Bachelor's degree

Work Schedule:

• Monday - Friday, 8 hours each day.

Benefits:

Cydecor offers a comprehensive compensation package including Health and Dental Insurance, Vision and Life Insurance, Short-Term & Long-Term Disability, 401(K) + company match, Paid Time Off (PTO), Paid Company Holidays, Tuition and Professional Development Assistance and more.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Cydecor has the responsibility to create and sustain an inclusive environment.

Equal Employment Opportunity Statement

Cydecor is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity & expression, veteran status, marital status, or any other characteristic protected by applicable law.

If you are a qualified individual with a disability and/or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request assistance by contacting or calling 7

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Community Health Worker

Company: Oak Street Health

Role Description:

The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.

CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.

Core Responsibilities:

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
• Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
• Form relationships with and build an inventory of local community organizations that may benefit our patients
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
• Assist patients with completion of applications for accessing eligible benefits and resources
• Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
• Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
• Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
• Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
• Complete referrals to organizations and agencies as needed
• Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
• Support care team decision making through participation in interdisciplinary team meetings
• Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
• Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
• Other duties as assigned

What we’re looking for

Required:

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
• Strong oral and written communication skills
• Ability to manage multiple priorities while maintaining a positive attitude
• Dedication to serving the community and building meaningful relationships
• Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
• Access to reliable transportation and ability to travel throughout the community to various locations
• US work authorization

Strongly Preferred:

• Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
• Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
• Knowledge of community resources and resource navigation

Preferred:

• Community Health Worker certification or Associates or Bachelors in a related field is a plus
• Experience utilizing electronic medical record systems
• A problem-solving orientation and a flexible and positive attitude

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 08/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Title: Community Health Worker

Company: Oak Street Health

Role Description:

The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.

CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.

Core Responsibilities:

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
• Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
• Form relationships with and build an inventory of local community organizations that may benefit our patients
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
• Assist patients with completion of applications for accessing eligible benefits and resources
• Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
• Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
• Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
• Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
• Complete referrals to organizations and agencies as needed
• Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
• Support care team decision making through participation in interdisciplinary team meetings
• Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
• Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
• Other duties as assigned

What we’re looking for

Required:

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
• Strong oral and written communication skills
• Ability to manage multiple priorities while maintaining a positive attitude
• Dedication to serving the community and building meaningful relationships
• Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
• Access to reliable transportation and ability to travel throughout the community to various locations
• US work authorization

Strongly Preferred:

• Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
• Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
• Knowledge of community resources and resource navigation

Preferred:

• Community Health Worker certification or Associates or Bachelors in a related field is a plus
• Experience utilizing electronic medical record systems
• A problem-solving orientation and a flexible and positive attitude

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 03/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Title: Community Health Worker

Company: Oak Street Health

Role Description:

The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.

CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.

Core Responsibilities:

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
• Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
• Form relationships with and build an inventory of local community organizations that may benefit our patients
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
• Assist patients with completion of applications for accessing eligible benefits and resources
• Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
• Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
• Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
• Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
• Complete referrals to organizations and agencies as needed
• Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
• Support care team decision making through participation in interdisciplinary team meetings
• Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
• Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
• Other duties as assigned

What we’re looking for

Required:

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
• Strong oral and written communication skills
• Ability to manage multiple priorities while maintaining a positive attitude
• Dedication to serving the community and building meaningful relationships
• Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
• Access to reliable transportation and ability to travel throughout the community to various locations
• US work authorization

Strongly Preferred:

• Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
• Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
• Knowledge of community resources and resource navigation

Preferred:

• Community Health Worker certification or Associates or Bachelors in a related field is a plus
• Experience utilizing electronic medical record systems
• A problem-solving orientation and a flexible and positive attitude

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 04/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Case Manager-Coordinator of Community Services

Compensation: Base Salary: $65,000 per year. Potential Bonus: Up to $5,000 annually, $1,250 quarterly.

Job Type: Full Time

Work Schedule: 8:30am- 5:00pm, Monday through Friday (flexible as needed)

Work Environment: This is a hybrid position - work from your home office* with local community visits.

21 Years of Services – Helping Others Meet Life’s Challenges.

High quality healthcare programs, services, and PEOPLE LIKE YOU!

• Exceptional Benefits (Medical - Kaiser, Dental and Vision - Mutual of Omaha, PTO, 401k, FSA, and company paid Short Term Disability & Life and Accidental Death and Dismemberment and a host of other voluntary benefits to select from)
• At Total Care Services, Inc., a non-profit organization, we offer more than just a chance to make a significant impact in our community. As a participant in the Public Service Loan Forgiveness (PSLF) Program, joining our team means you're also eligible to apply for loan forgiveness, empowering you to serve with financial peace of mind.

Total Care Services, Inc. (TCS) is seeking dedicated and compassionate individuals to join our team as Case Manager in our Coordination of Community Services program. The Coordinator of Community Services II (CCS II) will work with the Program Support Supervisor to manage the Person-Centered-Plans (PCP), Comprehensive Assessment (CA), and Supports and Services Planning Tool (SSPT). The CCS II will thoroughly understand the PCP, CA, and SSPT processes and timelines required by Federal and State compliance regulations. As a Case Manager, you will play a crucial role in supporting individuals with intellectual and developmental disabilities and their families in Maryland.

As a Case Manager (CCSII), you will:

• Work collaboratively with clients and their families to identify needs, goals, and preferences
• Provide information about community resources and support services
• Empower clients to make informed choices and plan for their future
• Assist clients in accessing service delivery systems, resources, and supports
• Monitor and evaluate services to ensure they meet clients' needs and preferences
• Carry a caseload of at least twenty-five (25) persons served, complete and document a minimum of thirty (30) billable units a day (or one hundred (150) units per week) within Long Term Services and Support System (LTSS) Maryland for activities completed on behalf of eligible persons.
• Manage and complete all assigned Person-Centered-Plans (PCP) and Supports and Services Planning Tools (SSPT).
• Pair up with CCS I teams and Program Supervisors to provide support.
• Act as a backup in the absence of CCS I and PCP Manager/Scheduler.
• Assist with continuous improvement projects such as training and/or initiatives.
• Attends weekly supervision with the Program Support Supervisor.

Qualifications:

• Master’s degree preferred; Bachelor’s degree in human services required.
• Case management: 2 years (Required)
• Community engagement: 2 years (Required)
• Must be a licensed driver and have own transportation with valid insurance.
• Must be able to drive to and from meetings throughout the state of Maryland.
• Knowledge of Home and Community Based Waiver Services and the developmental disabilities field.
• Mandatory COVID-19 Vaccination Policy applies to all employees.
• Must be a U.S. citizen or alien who is lawfully authorized to work in the United States.
• Must be proficient with Microsoft 365 Word, MS Excel, PowerPoint, Outlook, TEAMS, and all other applications.
• Must have excellent oral and written communication skills.
• Must have excellent analytical skills and possess the ability to perform statistical analysis of aggregate data.

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Total Care Services, Inc. is committed to equal employment opportunity and to compliance with federal, state, and local laws governing non-discrimination. Total Care Services, Inc. is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Were unique. You should be, too.

Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.

The Nurse Case Manager 1 (RN) is responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. The incumbent in this role will first and foremost serve as an advocate for our patients. He/She works closely with other members of the care team to develop effective plans of care and high levels of care coordination. This care planning and coordination may follow the patient from our centers into acute and post-acute facilities, as well as, their home environments. The Nurse Case Manager 1 (RN) role also involves establishing relationships with patients families and care givers, primary care physicians, specialists, other care providers, social workers, other case managers and nurses, acute and post-acute facilities, home health care companies, and health plans. He/She adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.

CORE JOB DUTIES/RESPONSIBILITIES:

• Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals.
• Establishes a trusting relationship with patients and their caregivers.
• Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate.
• Builds relationships with preferred acute care providers (hospitalists, specialists, etc.).
• Directs referrals to preferred providers.
• Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities.
• In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider.
• Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication.
• Introduces self to patient/family and explains Nurse Case Managers role and processes to contact the Nurse Case Manager for questions, guidance and education.
• Provides high intensity engagement with patient and family.
• Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs.
• Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/familys ability to make informed decisions.
• Addresses advanced care planning including treatment goals and advance directives.
• Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs.
• Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker.
• Reports observed or suspected child or adult abuse pursuant to mandated requirements.
• Obtains onsite and EMR access at priority facilities.
• Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate.
• Submits required documentation in a timely manner and in appropriate computer system.
• Participates in surveys, studies and special projects as assigned.
• Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
• Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe.
• Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided.
• Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes.
• Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.
• Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment.
• Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs.
• Attends meetings as assigned
• Performs other duties as assigned and modified at managers discretion.

There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions:

Acute Case Manager (primarily hospital based)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Identify appropriateness of inpatient vs. observation status.
• Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits.
• Implement the ACM Coaching program with the appropriate patient population.
• In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed.
• Facilitate discharge to appropriate level of care and preferred providers
• Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager.
• Document the appropriate date that the patient is medically discharged and update as appropriate.
• Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver.
• As appropriate, discuss patients eligibility for CCM or DM programs and identify patient interest in participation.
• Coordinate acute UR physician meetings.

Community Case Manager (primarily clinic and community based)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team.
• Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions.
• Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting.

Coordinate the Plan of Care:

• Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
• Ensures individual plan of care reflects patient needs and services available.
• Makes recommendations to the team.
• Completes individual plan of care with patients and team members.
• Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
• Assesses the environment of care, e.g., safety and security.
• Assesses the caregiver capacity and willingness to provide care.
• Assesses patient and caregiver educational needs.
• Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings.
• Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
• Coordinates the delivery of services to effectively address patient needs.
• Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
• Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
• Establishes a supportive and motivational relationship with patients that support patient self-management
• Monitors the quality, frequency and appropriateness of HHA visits and other outpatient services.
• Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.

Community/Skilled Nursing Facility Case Manager (Community Case Manager Role with additional SNF duties as assigned)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Community Case Manager role as above.
• CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate.
• Validates appropriate level of care/LOS.
• Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care.
• Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits.
• Collaborates with payor onsite SNF CMs.

Transitional Case Manager (Blended Acute and Community Case Manager Roles)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Acute and Community Case Manager roles as above.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Critical thinking skills required.
• Ability to work autonomously is required.
• Ability to monitor, assess and record patients progress and adjust and plan accordingly.
• Ability to plan, implement and evaluate individual patient care plans.
• Knowledge of nursing and case management theory and practice.
• Knowledge of patient care charts and patient histories.
• Knowledge of clinical and social services documentation procedures and standards.
• Knowledge of community health services and social services support agencies and networks.
• Organizing and coordinating skills.
• Ability to communicate technical information to non-technical personnel.
• Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.
• Spoken and written fluency in English.
• Bilingual preferred.

PAY RANGE:

$36.9 - $52.70 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

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