Community Transition Program Ctp Jobs in Usa

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Title: Community Health Worker

Company: Oak Street Health

Role Description:

The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.

CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.

Core Responsibilities:

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
• Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
• Form relationships with and build an inventory of local community organizations that may benefit our patients
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
• Assist patients with completion of applications for accessing eligible benefits and resources
• Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
• Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
• Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
• Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
• Complete referrals to organizations and agencies as needed
• Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
• Support care team decision making through participation in interdisciplinary team meetings
• Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
• Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
• Other duties as assigned

What we’re looking for

Required:

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
• Strong oral and written communication skills
• Ability to manage multiple priorities while maintaining a positive attitude
• Dedication to serving the community and building meaningful relationships
• Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
• Access to reliable transportation and ability to travel throughout the community to various locations
• US work authorization

Strongly Preferred:

• Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
• Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
• Knowledge of community resources and resource navigation

Preferred:

• Community Health Worker certification or Associates or Bachelors in a related field is a plus
• Experience utilizing electronic medical record systems
• A problem-solving orientation and a flexible and positive attitude

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 04/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Assistant Community Manager – Affordable Housing (Senior Community)

Location: San Jose, CA

Job Type: Full-Time

Pay: $25.00 – $28.00 per hour

Work Setting: In-Person

About Aperto Property Management

Aperto Property Management, Inc. is a full-service, fee-based apartment management company specializing in both conventional and affordable multifamily housing. Our mission is to deliver exceptional service, quality management, and superior operating results to our clients and residents nationwide.

We are committed to creating a work environment that promotes growth, empowerment, and a positive team culture—backed by a robust platform that supports new lease-ups, stabilized communities, and acquisition rehabs.

Why Join Aperto?

• Career Growth: We empower our team to take initiative with clear pathways for learning, development, and advancement.
• Work-Life Balance: Generous paid time off and a team-oriented culture that values your well-being.
• Comprehensive Benefits: Medical, dental, vision, and life insurance, long-term disability, 401(k) with company match, employee assistance, and more.

About the Role

We’re looking for a motivated and experienced Assistant Community Manager to help lead operations at a newly constructed senior affordable housing community in San Jose, CA. This role is ideal for someone with a strong background in LIHTC compliance, property operations, and customer service who’s ready to create a supportive and thriving environment for senior residents.

What You’ll Do

• Assist in day-to-day property operations across a 100+ unit LIHTC community.
• Guide prospective residents through leasing, screening, and move-in processes.
• Manage rent collection, deposit prep, and financial records using Yardi.
• Maintain compliance with LIHTC regulations and ensure accurate documentation.
• Coordinate with contractors and vendors for maintenance and capital projects.
• Foster positive resident relations and enforce community rules professionally.
• Help lease up the property and maintain high occupancy levels with strong outreach and follow-up.

What We’re Looking For

• Minimum 2 years of property management experience (ideally with 100+ LIHTC units).
• 2+ years of LIHTC compliance experience (required).
• Experience working in senior or affordable housing preferred.
• Yardi proficiency required; strong Microsoft Office skills.
• Excellent communication, organizational, and customer service abilities.
• Self-starter with strong problem-solving skills and a passion for resident satisfaction.
• Must be able to work in person and commute to San Jose, CA.

Qualifications

• BOND experience: 3 years (required)
• Property management: 3 years (required)

Benefits

• 401(k) with employer match
• Medical, dental, vision, and life insurance
• Long-term disability
• Employee assistance program
• Paid time off and holidays
• Professional development support

Ready to make a real difference in a growing senior community?

Apply today and be part of a team that leads with integrity, delivers results, and puts residents first.

Aperto Property Management, Inc. is an Equal Opportunity Employer.

CalBRE Broker License Number: 02042194

A Community Associate at Urban Office is a proactive and detail-oriented individual responsible for leasing, operations management, accounting, and member engagement. The role requires exceptional communication and leasing skills, along with a passion for fostering community engagement within the coworking environment. 

Leasing

·Show available space to potential members with expertise of the space.

·Maintain meticulous lead tracking using Yardi Kube (coworking management software).

·Submit weekly detailed reports with property leasing summary.

·Think creatively how to increase tour and lead count, whether it’s through offering deals or engaging the community more.

·Responsively engage with prospective members via Urban Office website chats, calls, and emails.

·Onboard members onto Yardi Kube platform efficiently and ensure new members are set up for billing.

Operations Management

·Oversee day-to-day operations at locations as necessary.

·Facilitate access control card setup for new members, mail personnel, and janitorial staff, while managing card removal and collection from departing members.

·Address maintenance requests submitted through Yardi Kube promptly.

·Maintain cleanliness and functionality of kitchen facilities, including dishwasher operation, restocking kitchen supplies, and replenishing snacks.

·Manage inventory of office essentials such as printer paper, coffee cups, and soap.

·Ensure TVs are operational and tuned to appropriate channels and control Sonos speakers in the space.

·Coordinate conference room reservations for external clients and handle member requests for door signage.

Accounting

·Facilitate rent collection via Yardi Kube.

·Provide detailed receipts and descriptions to Urban Office's accountant for all credit card transactions.

·Forward vendor invoices promptly to Urban Office's accountant.

Member Engagement

·Organize and host monthly member appreciation events, from creating promotional materials to encouraging event attendance.

·Develop partnerships with local businesses and organizations to enhance the overall community experience and provide additional value to members.

·Continuously seek opportunities to enrich the community by introducing new resources and amenities based on member feedback and evolving needs.

**This is an on-site position in Waukesha, WI. No remote or hybrid options available.**

The Community Director is responsible for overseeing the day-to-day operation, and all on-site team members. The Community Director will work to ensure our teams are successful in maintaining both physical and financial occupancy targets, maintaining the curb appeal, and providing excellent customer service to our existing residents, prospective residents, vendors, and teammates. The Community Director will be a core change agent and will work to develop and enhance our on-site teams’ performance while playing a key role in implementing operational efficiencies and various organizational initiatives.

To be considered, apply via our Careers page: you are:

• Strong communicator with proactive problem solving and analytical skills.

• A passionate leader who values developing and mentoring others with a strong track record of personnel management and ability to influence and empower others into top performance.

• Attentive to detail, and extremely organized

• Agile to an ever-changing environment

• Exhibits strong interpersonal and relationship building skills.

• Able to prioritize and handle a variety of tasks while maintaining focus on deadlines.

• Requires little supervision – Self-Motivated with a high level of initiative.

Essential Duties: (Other duties may be assigned).

• Direct the work of others while implementing the company’s vision and strategy into day-to-day execution through on-site team members.

• Assists with tours, lead management, and move in preparations to drive leasing success on-site.

• Process move outs, service requests, and prepares deposit accounting statements.

• Responsible for scheduling of personnel and providing on-call guidance where necessary.

• Report on pre-lease status and ensure consistent communication between Construction and Management team on status or challenges.

• Directs the overall financial results for the community through expense monitoring, variance reporting, and expense approval, summarizes key issues and trends while providing possible strategies and solutions to address.

• Ensure federal, state, and local regulatory requirements are met, and all team members are well trained in compliance.

• Ensure and oversee all training for on-site roles.

• De-escalation of resident concerns, while enforcing lease regulations.

• Track and analyze lease violations, accounts receivable, accounts payable, Fair Housing requests, emergency repairs, risk/loss items for the community.

• Ensure physical occupancy targets are met and stabilized.

• Ensure the community is maintained, preserved, and large annual projects are completed to the highest standards.

• Evaluate the community regularly to determine annual capital improvement (non-recurring spend) needs and priorities.

• Be a change agent in leading assigned teams through larger organizational initiatives such as software changes, and frequent process changes.

• Assist with annual budget preparation.

• Understand market level and industry trends acting as the subject matter expert within the local multifamily competitive landscape.

• Visually walk and inspect the community on a regular basis.

• Negotiate and secure contracts with various vendors for recurring and non-recurring projects and services.

• Investigate and resolve on-site team member concerns as needed.

Please note: This list is not intended to be all-inclusive, other job duties may apply.

Skills & Qualifications:

• Minimum of 5 years multifamily on-site experience: Required

• 1-3 years of managerial / supervisory experience: Required

• A valid driver’s license: Required.

• Excellent oral and written communication skills

• Proficient in Microsoft programs suite, and general computer use

• Experience with Yardi: Preferred

• High school diploma/GED: Required

• Understanding of vacancy procedure and budget compliance: Required.

• Demonstrated ability to manage multiple and complex operational matters daily.

• Multifamily specific designations: Preferred (CPM, CAM)

Please Note: Where we call “Home” is a guarded space for all of us. For the benefit of our residents, co-workers, and the communities in which we serve,

Company Overview:

Arden Property Group Inc. is a hands-on developer, owner, & operator in the multifamily industry, committed to creating long-term investments and value in each Wisconsin based community we serve. Whether our residents choose to live at one of our 55+ or market-rate communities, we pride ourselves on our commitment to providing excellence in customer service and hospitality, and work to ensure our resident experience remains of top caliber within each of our communities. We currently own and manage over 3,500 units and have a long-term development plan to continue to expand our footprint within the state of Wisconsin.

For over 45 years, Arden Property Group Inc. has earned a strong reputation of being a financially stable development/operator group focused on quality, kindness, and trust. We do not believe in mediocrity. Our organization is committed to on-going improvement, enhancement, and growth with a focus on creating inclusive communities and a workplace where we embrace individual differences and work effortlessly to create an environment where all team members and residents alike feel heard, valued, and feel a sense of belonging. We are actively undergoing continuous enhancements in our technologies, and continuous improvement to our operational practices. Our frontline team members are the “change agents”, and primary drivers in ensuring the success of our transformation.

Arden Property Group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other characteristics protected by law. We comply with the Americans with Disabilities Act (ADA), the Americans with Disabilities Amendments Act (ADAA), and all applicable state and local fair employment practice laws and are committed to providing equal opportunities to individuals with disabilities.

Benefits & Perks:

• 20% employee rent discount offered at any Arden Property Group Inc. owned/operated community

• Paid vacation and paid sick time with increases in accrued time based on tenure.

• 10 paid Holidays

• Voluntary health, dental, and vision insurance following 30 days of employment.

• 401k match at 100% of the first 3% of wages contributed, and 50% of the next 2% (Subject to annual contribution limits set by the IRS)

• Eligibility to participate in flexible Spending Accounts (FSA)

• Employee Assistance Program (EAP) available to all regular FT and regular PT team members

• Employer paid life Insurance and long-term disability coverage, with option to add additional coverage.

• Location: Brookfield Highlands - 20825 George Hunt Cir, Waukesha, WI, 53186, United States
• Base Pay $8 $85000.00 / Year
• Industry Multi-Family Housing, Residential Property Management, 55+ Active Living
• Manage Others - Yes
• Minimum Experience - 5 Years

To be considered, apply via our Careers page:

Community Manager – Affordable Housing

Location: Cloverdale, CA

Job Type: Full-Time

Pay: From $26.00 per hour

Work Setting: On-site

About Aperto Property Management

Aperto Property Management, Inc. is a full-service, fee-based apartment management company specializing in both conventional and affordable housing. Our mission is to set the gold standard in apartment management by delivering exceptional service, quality management, and superior results for our clients and residents across the U.S.

At Aperto, we foster a workplace built on empowerment, growth, and integrity. From new lease-ups to stabilized communities and acquisition rehabs, we provide expert support across a wide range of housing assets. Our team thrives in a culture centered on development, learning, and a commitment to excellence.

Why Join Aperto?

• Career Growth: We empower our team to take initiative, with clear paths for advancement and ongoing development.
• Work-Life Balance: Generous paid time off and a supportive culture that values your well-being.
• Comprehensive Benefits: Full medical, dental, vision, and life insurance; long-term disability; 401(k) with company match; professional development assistance; and more.

About the Role

We are looking for an experienced Community Manager to oversee the daily operations of four affordable housing communities totaling 450+ units in Cloverdale, CA. This role requires a deep understanding of LIHTC and TCAC compliance and the ability to manage multiple sites with confidence, consistency, and a focus on results.

If you’re an organized, customer-focused leader with a strong background in affordable housing and regulatory compliance, this is your opportunity to make a meaningful impact in the communities you serve.

What You’ll Do

• Manage day-to-day operations across four LIHTC-regulated communities, ensuring compliance, resident satisfaction, and operational efficiency.
• Lead and support leasing staff with application processing, screenings, move-ins, and move-outs.
• Ensure full compliance with LIHTC regulations, including annual recertifications, file audits, waitlist management, and agency reporting.
• Prepare, manage, and adhere to community budgets; track expenses and ensure rent collections meet targets.
• Partner with maintenance teams to ensure prompt and effective service response and high standards of property condition.
• Coordinate capital improvement and maintenance projects with third-party vendors and contractors.
• Maintain strong resident relationships and resolve concerns to support a positive community atmosphere.
• Submit required compliance and performance reports to ownership and regulatory agencies.

What We’re Looking For

• 5+ years of property management experience, with at least 3 years managing LIHTC or TCAC-regulated communities.
• Proven ability to manage multiple sites or a large portfolio of units.
• In-depth knowledge of affordable housing compliance requirements.
• Strong budgeting, rent collection, and financial reporting skills.
• Leadership experience with the ability to mentor, motivate, and supervise teams.
• Proficiency in Yardi (or similar software) and Microsoft Office Suite.
• Highly organized and detail-oriented with strong problem-solving and conflict resolution skills.
• Excellent written and verbal communication abilities.
• A self-starter who thrives in fast-paced environments and can manage multiple priorities.

Requirements

• Must be able to commute or relocate to Cloverdale, CA 95425 prior to starting.
• In-person role; regular on-site presence is required.

Benefits

• 401(k) with employer match
• Medical, dental, and vision insurance
• Life and long-term disability insurance
• Paid time off and holidays
• Employee assistance program
• Professional development assistance

Apply Now

If you’re a motivated and experienced Community Manager ready to make a real impact, apply today and join a team that’s committed to excellence in affordable housing.

Aperto Property Management, Inc. is an Equal Opportunity Employer.

CalBRE Broker License Number: 02042194

Great opportunity to manage a 508-unit lease-up in Denver!

Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 42,000 apartment units.

OPPORTUNITY: COMMUNITY MANAGER - LEASE UP, HIGH RISE PROPERTY - DENVER, CO

**DAYS REQUIRED: MONDAY - FRIDAY**

Sares Regis Group is seeking an experienced Community Manager for 508-unit community, Jasper Towers! This is an excellent opportunity for someone looking to grow their career with a great company in a convenient location!

SUMMARY

This person is responsible for the overall supervision and performance of the property. Some additional duties and responsibilities include but aren't limited to:

• Responsible for hiring, training and developing a competent team.

• Manages daily operations directly or indirectly such as: reviews daily rent recommendations and appropriately identifies opportunities to maximize income.

• Collects rents, including implementation of timely legal delinquent rent procedures; assures resident insurance compliance procedures are in place; assures screening criteria and policies are adhered to; assures resident retention procedures are implemented timely and effectively; makes certain weekly reports are completed timely and accurately; approves invoices and ensures timely and accurate data input; timely and accurately completes any other required reports.

• Reviews and analyzes monthly performance; completes meaningful variance reports; initiates annual budgets and forecasts.

• Identifies potential market challenges; educates self, staff and regional manager about competitors and conditions in the marketplace; creates effective marketing plans.

• Makes certain recurring contract work (i.e. unit cleaning, painting, landscaping) is bid out routinely to assure quality and best price; confirms contractor insurance and lien waiver requirements are in compliance with policy; monitors quality and timeliness of contractor performance.

• Assures OSHA and other safety procedures are implemented; ensures the team is educated as needed regarding safety precautions, including routine safety meetings, and confirms up-to-date MSDS information is available.

• Identifies, in conjunction with the maintenance supervisor, potential repairs or capital projects; confirms quality curb appeal meets standards set by corporate and the regional manager; identifies actual or potential risk management issues.

• Reads, follows, and implements the company and employee handbooks, property policy manuals, and any other governing documents.

QUALIFICATIONS:

• Must have excellent problem solving, interpersonal and communication skills and leadership/supervisory skills.

• Must have 5+ years of experience as a Community Manager of 350+ units.

• Must have Yardi experience.

• Must have high rise and lease up experience in the Denver market.

• Must have excellent sales skills

• Must have ability to read, analyze, and interpret general business periodicals. Ability to write reports and business correspondence.

• Must have ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area. Ability to apply concepts of basic math.

• Must have ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• To perform this job successfully, an individual should have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD

Salary range is $100,000-$120,000 annually. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.

PLEASE APPLY ONLINE AT:

SARES REGIS CAREERS WEBSITE

EQUAL OPPORTUNITY EMPLOYER

All positions contingent on completion of successful background screen and drug test.

Company Description

Fortis Property Management is an Atlanta-based firm specializing in the management of multifamily apartment communities across the Southeastern United States. Currently managing over 65 communities with more than 14,000 units in states like North Carolina, Mississippi, Texas, and Florida, Fortis is dedicated to creating exceptional living environments. The company is committed to providing professional, attentive, and hands-on service to all residents, ensuring a reliable and satisfying experience. Fortis fosters a culture of proactive and compassionate service among its team members, consistently striving to exceed resident expectations.

Role Description

This is an on-site, full-time Assistant Community Director role located in Birmingham, AL. The Assistant Community Director will support the daily operations of the property, handle resident relations, and oversee administrative tasks. Key responsibilities include assisting in property management, coordinating with staff to enhance community living, aiding in budgeting processes, ensuring resident satisfaction, and fostering a welcoming and responsive environment for both existing and prospective residents.

Qualifications

• Customer-focused skills, including strong interpersonal abilities and a passion for delivering exceptional service and resident retention
• Experience or knowledge in Property Management to assist in community operations
• Strong financial aptitude for Budgeting and property revenue/expenditure planning
• Exceptional Communication skills, both verbal and written, for resident outreach and team collaboration
• Previous experience in managing or assisting with residential and multifamily properties is preferred
• Proficiency in property management software and standard office tools is an asset
• Ability to foster positive relationships with residents, vendors, and team members

This is a hybrid position requiring up to 2 days (Tuesday and Wednesday) each week in-person in our office located in the Streeterville/Mag Mile area of downtown Chicago, IL.

JOB SUMMARY

The Community Manager, Emerging DO Platform plays a critical role in shaping and growing a newly launched, high‑impact digital platform serving Doctors of Osteopathic Medicine (DOs) and medical students nationwide. As part of AOIA’s innovation arm, this role sits at the intersection of community, technology, and service—supporting a rapidly expanding user base while helping define the future of engagement for the profession.

This position is responsible for cultivating a vibrant, inclusive, and highly engaged online community by delivering exceptional member service, ensuring platform quality and functionality, and fostering meaningful connections across the DO continuum. The Community Manager serves as the primary point of contact for users, leads day‑to‑day community operations and moderation, and partners cross‑functionally to support events, content, and platform enhancements.

This is an exciting opportunity to join a growing, forward‑thinking team at a pivotal moment—contributing to a flagship initiative designed to scale, evolve, and make a lasting impact across the osteopathic community.

ESSENTIAL FUNCTIONS

Online Community Management:

• Serve as the primary point of contact for all AOIA Emerging DO Platform community interactions, including customer service inquiries, user engagement, and conflict resolution.
• Respond to community needs and inquiries in a timely, service-oriented manner.
• Actively engage in relevant forums, groups, and social media platforms to promote the Platform and build visibility.
• Develop and implement strategies to grow and sustain an active, positive, and inclusive online community.
• Moderate user-generated content, facilitate discussions, and ensure compliance with community guidelines and organizational policies.
• Analyze community metrics and feedback to inform improvements and report on community health.

Operations:

• Gather and synthesize community feedback to inform platform enhancements and organizational strategy.
• Support the creation and distribution of marketing materials, website editing, social media content, and community updates.
• Maintain and improve data accuracy, supporting reporting functions and ensuring the integrity of organizational data.
• Consistently manage the scheduling and logistics of in‑person and virtual meetings; may be asked to prepare and present reports, updates and/or program recommendations.
• Collaborate with internal and external stakeholders to ensure successful event execution and follow-up.
• Assist with budget monitoring and reporting, and support timely processing of invoices, reimbursements, and payments in collaboration with Finance (AP/AR).
• Other duties as assigned

Qualifications:

Mandatory

• Minimum of five years of experience in online community management, customer support, or related professional environment.
• Proficiency with online community platforms and proven track record of growing engagement, building relationships, and fostering community across audiences.
• Demonstrated competence for assessing and managing competing priorities in a deadline-driven environment.
• Keen attention to detail and capacity to work independently with minimal guidance and/or supervision on assigned tasks.
• Strong interpersonal skills with ability to work well in teams.
• Superior communications, organizational and problem-solving skills.
• Advanced proficiency in Microsoft Office applications including PowerPoint and Excel; experience with project management tools (e.g. Asana), Salesforce/Fonteva, Analytics Platforms (e.g. Google Analytics), generative AI tools, and basic website editing (e.g. Squarespace).

Preferred

• Previous experience in product and community engagement, especially in healthcare or education.
• Previous administrative or operational experience working in Graduate Medical Education.
• Previous experience supporting a mentorship program.
• Bachelor’s degree in a relevant field.

WORKING CONDITIONS

Physical Demands

Work is generally sedentary in nature, but requires occasional standing, walking, lifting and moving objects (up to 25 pounds). Requires manual dexterity to use computer, telephone and peripherals. Incumbent may occasionally work prolonged or irregular hours, including evenings and weekends.

Mental Demands

Work is performed in a fast paced, dynamic environment. Incumbent is expected to be able to quickly adapt to stressful situations, exercise good judgement, communicate effectively orally and in writing, and interact appropriately with internal and external stakeholders.

Office Environment

Work is performed in a normal office environment. This position will follow a hybrid model of 1-2 days a week in the AOIA office. The remainder may be done remotely.

Travel

Overnight domestic travel is expected 3-4 times a year for meetings and conferences.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

American Osteopathic Association is unable to sponsor work visas at this time.

Company Description

Spinnaker Real Estate Partners is a second-generation real estate company specializing in the acquisition, development, ownership, and management of commercial and residential properties, with its corporate office based in Fairfield County, CT. Since its inception in the 1950s, the company has completed projects valued at over $1.5 billion, including over 3.5 million square feet of commercial space and thousands of multi-family units across the country. Spinnaker is recognized for its focus on urban redevelopment, high design standards, and innovative execution of complex mixed-use projects. The company is deeply committed to its communities and is known for fostering collaborations with state and local governments, community stakeholders, and non-profits to create projects of lasting value.

Role Description

The role of Community Manager will include day-to-day leasing, maintenance, and management operations at our Residential Community in Westport, CT.

Responsibilities include:

· Primarily responsible for hiring, directing, and motivating the onsite team to achieve community goals as well as related customer service goals.

· Takes leadership of performing/executing the daily leasing and move-in process while ensuring customer satisfaction through all facets of the leasing process.

· Responsible for the marketing activities of the property to ensure budgeted occupancy goals.

· Show and lease apartments to potential residents and complete applications and lease documents for move-in.

· Manage brand awareness, local outreach, and vendor and community partnerships.

· Identify and coordinate with the maintenance manager, the maintenance schedule, and prioritize projects within budget limits.

· Ensures both interiors and exteriors of the property are well-maintained.

· Prepare annual property budgets/business plan as well as monthly financial reports.

· Must be knowledgeable of current market conditions and trends.

· Multi-tasking capacity in a high-paced environment is required.

· Responsible for the renewal process and resident retention program.

· Courteous, efficient handling of resident requests and complaints with a high degree of customer service.

· Ability to assist sister communities as needed.

Knowledge, Skills, and Abilities: Ability to follow verbal and written instructions. Class A residential experience is preferred. Lease-up experience of a Residential Community is preferred. Affordable Housing experience is preferred. Commercial leasing experience is a plus. Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint). Proficiency in Yardi platforms is a plus. Good interpersonal and analytical skills. Knowledge of local and federal Fair Housing law is required.

Job Type: Full-time

Experience:

• Property Management: 4+ years (Required)
• Customer Service Skills: 4+ years (Required)

Education:

• Bachelor's (Preferred)

Work Authorization:

• United States (Required)

Compensation:

· Salary to be commensurate with experience.

· Commissions

· Bonuses

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• HSA/FSA options
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekends

Work Location:

• One location

This position is contingent upon the successful completion of a background check and a drug screening. All screenings are conducted in compliance with applicable laws and with the candidate’s written consent.

• Pay: $75,000.00 - $85,000.00 per year

Westward360 is looking to add a Senior Vice President, Community Management to our executive leadership team. This is a high-impact opportunity for a strategic, results-driven leader to oversee and evolve our community management division across all markets.

This role is responsible for driving predictable revenue, strengthening product superiority, and elevating customer retention by continuously optimizing our services, talent, and operational model. If you are energized by scale, accountability, and building best-in-class community management operations — we want to hear from you.

Westward360 is a leader in the Community Management industry, with locations across the map. We service condo, townhome, and homeowner associations, and provide rental management services to multi-family, single-unit, and co-op properties.

What we offer:

• Base salary of $120,000–$140,000, plus bonus eligibility
• In-office presence expected 4 days per week in the Chicagoland area
• National travel up to once per month; international travel annually
• Medical, Dental, and Vision insurance
• Monthly cell phone stipend
• Unlimited PTO
• 401(k) with company match up to 4%
• Long- and short-term disability at no cost to employee
• Executive-level influence within a fast-growing organization
• Opportunity to shape strategy, operations, and client experience at scale

What you’ll do:

The Senior Vice President, Community Management is accountable for the overall success, scalability, and performance of Westward360’s community management division. This role partners closely with Executive Leadership to execute company vision, drive revenue growth, improve operational efficiency, and ensure an exceptional client experience across all markets.

You will lead Vice Presidents and General Managers of Community Association Management (CAM), ensuring alignment, accountability, and consistent execution of divisional initiatives.

Division Leadership & Strategy

• Serve as executive leader for the Community Management division, reporting directly to the Management Company President (MCP).
• Provide ongoing insight, recommendations, and performance updates to the MCP and Executive Leadership Team.
• Implement and reinforce company vision, culture, and values across the CAM division.
• Identify opportunities to enhance, retool, and scale community management products and services to meet evolving market and client needs.

Predictable Revenue & Growth

• Drive predictable, recurring revenue through optimized management contracts and value-added services.
• Ensure contractual structures balance client expectations, staff workload, and company profitability.
• Partner with Sales & Marketing to develop new programs and offerings that expand market share among both new and existing clients.
• Support development of differentiated services that create win-win-win outcomes for clients, employees, and the organization.

Product Superiority & Operational Excellence

• Continuously assess and enhance service delivery models, staffing structures, and operational workflows.
• Ensure community management services are accurate, efficient, easy to engage with, and clearly differentiated in the marketplace.
• Oversee CAM operational performance, efficiency, and consistency across all regions.
• Monitor and adjust CAM loads to ensure profitability, balanced workloads, and service quality, in collaboration with Finance, Operations, and regional leadership.
• Establish standardized policies, reporting, and guidance to support load utilization and strategic staffing decisions.

Customer Retention & Client Experience

• Partner closely with the Vice President of Client Success to strengthen client retention and elevate the customer experience.
• Use NPS data, client feedback, and performance metrics to improve service delivery and long-term loyalty.
• Work with General Managers to develop and execute client retention strategies and escalation management plans.
• Serve as the final point of escalation for Vice Presidents and General Managers of CAM, ensuring escalation pathways are defined, followed, and resolved effectively.
• Attend board meetings as needed to support client relationships and strategic outcomes.

Financial & Cross-Functional Leadership

• Review budgets, financial projections, and performance metrics; approve additional expenses and one-off project requests as appropriate.
• Collaborate with the VP of CAM Accounting to ensure quality, accuracy, and consistency of community financials.
• Assist the MCP and CFO with department budgeting, forecasting, and long-term financial planning.
• Support Executive Leadership in identifying and developing new revenue streams.

People Leadership & Collaboration

• Directly lead and develop Vice Presidents and General Managers of CAM.
• Task leaders with developing and executing strategic initiatives and ensure follow-through across divisions.
• Attend and lead weekly and ongoing CAM divisional meetings.
• Identify areas of development within the CAM division and implement policies, procedures, and training to address performance gaps.
• Promote cross-training, best-practice sharing, and collaboration across departments.
• Encourage a customer-centric, accountable, and performance-driven culture.

What you’ll need:

• Bachelor’s degree required.
• Proven executive or senior leadership experience with demonstrated success in operational leadership and growth.
• Experience leading multi-layered teams and cross-functional initiatives.
• Strong financial acumen, including budgeting, forecasting, and revenue growth strategies.
• Creative, solutions-oriented mindset with an entrepreneurial drive.
• High comfort level with technology platforms and operational software.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Ability to work independently while collaborating effectively with executive peers.
• Alignment with Westward360’s mission, values, and commitment to service excellence.

Preferred Qualifications:

• Experience in multi-state or multi-market operations.
• Background in system implementation, user administration, or workflow design.
• CAI designations (CMCA, AMS, PCAM) strongly preferred.
• Experience in a rapidly scaling or acquisitive organization.

About Westward360:

Westward360 is dedicated to providing exceptional community management, rental management and brokerage services. Serving multiple markets throughout the United States, we have the systems, strategies, and expertise to meet the specialized needs of even the most demanding client. With more than 50,000 homes under management, we’re your all-in-one real estate solution.

*Disability Notice: Disclosure is divulging or giving out personal information about a disability. It is important for the employee to provide information about the nature of the disability, the limitations involved, and how the disability affects the ability to learn and /or perform the job effectively. The employer has a right to know if a disability is involved when an employee asks for accommodations. Deciding if, when, and how to share disability-related information with a prospective or current employer can be overwhelming but we ask to please request a required accommodation prior to your first date of work. *Please note, a doctor's note may be requested by Human Resources, depending on the accommodation being requested, on a case-by-case basis.