Comcast Email Support Jobs in Usa

26,612 positions found — Page 4

Support Lead Part Time
✦ New
Salary not disclosed
Brockton, MA 15 hours ago
Job Opportunity At Five Below

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Responsibilities
  • Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
  • Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
  • Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
  • Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
  • Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
  • Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
  • Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
  • Partners with the entire store leadership team in merchandising procedures and World Recovery.
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Qualifications
  • High School Graduate or equivalent
  • College experience preferred
  • Minimum 1 years of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure
Essential Job Functions
  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
  • Frequently ascend/descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you coveredcheck it out today!

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

Position Type: Hourly

Position Starting At: $15.50

Be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @ email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting.

temporary
Passport Support Associate III
✦ New
Salary not disclosed
Atlanta, GA 15 hours ago
Support Associate

CGI Federal is looking for experienced Support Associates to support the Atlanta Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment. This position is located in our Huntsville, AL office with work performed at client site in Atlanta, GA.

Your future duties and responsibilities:

  • Operate various equipment for high-speed scanning, mail out, and metering of mail.
  • Prepare and mail envelopes with correct passport and corresponding supporting documents.
  • Box and archive files for storage purposes.
  • Interface with passport applicants at Agency/Center Information and Will-Call counters:
    • At the Information Station, ensure appointment is scheduled;
    • Review passport application, photograph, identification and supporting documentation for completeness prior to adjudication;
    • Ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information.
  • Prior to distributing to applicants, print and review passport books for accuracy and quality.
  • Process refund/reimbursement requests.
  • Generate a credit card payment from the applicant and distribute completed batches to the Cashier's Office. Verify all completed transactions and run designated reports.
  • Assist with Acceptance Agent training: prepare training materials, conduct \"meet-and- greets,\" set-up training sessions, conduct office tours, etc.
  • Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
  • Contact applicants to request necessary documents.
  • Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.

Required qualifications to be successful in this role:

  • Bachelor's Degree
  • Four years of general office experience
  • Three years of experience utilizing a variety of office software, specifically Microsoft Office
  • Capable of performing tasks while maintaining a high level of accuracy
  • Ability to work in one place and traverse the office on a continuing basis
  • Must maintain constant awareness of all aspects of internal and external security
  • Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment
  • Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
  • Selected candidates must be able to frequently lift and carry up to 45 lbs. This position may require long hours of standing, so candidates will be expected to stand and walk around the worksite for the entirety of their shift.

Hourly Rate: $20.64/hour

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case. CGI Federals benefits are offered to eligible professionals on their first day of employment to include:

  • Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
  • 401(k) Plan and Profit Participation for eligible professionals
  • Additional benefits determined by your Service Contract Act: Paid Time Off (PTO) Paid Federal Holidays Health & Welfare Benefits

Skills: Customer Service & Support

What you can expect from us:

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

Not Specified
Order Coordinator (Spanish Support)
Salary not disclosed
Minneapolis, MN 2 days ago

Opportunity available for an Order Coordinator (Spanish Support) to assist the Sales team, including National and Regional Sales Managers. Approximately 30% of this role’s responsibilities involve Spanish-language communication with U.S., Canada, and Latin American markets. Strong written and verbal fluency in Spanish is essential to support email communication and documentation.


The ideal candidate has a sales administration background, excellent organizational skills, and the ability to manage multiple tasks with attention to detail in a fast-paced environment.


Responsibilities

  • Respond to customer inquiries via phone, email, or other channels.
  • Maintain professionalism with internal and external customers, ensuring positive interactions.
  • Generate and close quotes, process orders, and route website leads.
  • Collaborate with sales managers and inside sales representatives, tracking tasks, calls, and activity.
  • Resolve product or service issues, escalating when necessary.
  • Liaise between production, customer care, and accounting to track orders.
  • Assist with audits, reporting, and account analysis for clients.
  • Develop processes to ensure customer needs are met within budget and with minimal impact on the bottom line.
  • Support trade show and meeting coordination, including material preparation, travel arrangements, and logistics.
  • Continuously build knowledge of hospitality products and maintain strong relationships with team members and other departments.


Qualifications

  • Associate degree or equivalent experience; combination of education and relevant work experience considered.
  • Strong written and verbal proficiency in Spanish and English.
  • Sales administration experience preferred.
  • Familiarity with product structures, bill of materials, routers, or technical prints.
  • Excellent written communication skills.
  • Strong organizational, technical, and problem-solving skills.
  • Ability to work under pressure, meet deadlines, and manage competing priorities.
  • Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Experience with video conferencing tools (Zoom, Teams, etc.).
Not Specified
Direct Support Professional (We will Train) Childcare
✦ New
$15.50 - $27 per hour
Concord, NC 15 hours ago

Job Description


  • Schedule: Monday - Friday, daytime hours (8am-5pm) *May volunteer for an occasional Saturday based on patient needs
  • Position is full-time
  • Location: Concord 28027
  • Start Date: Immediate openings available!
  • Hiring Immediately: We respond quickly to applications, so please be ready for a call or email to schedule your interview
  • Experience that’s a PLUS (but not required): Childcare: nanny, babysitter, preschool teacher, tutor. Mental Health Roles: QMHP, behavioral health technicians. Camp Counselors, Paraprofessionals, Caregivers, Life Skill Assistants


Pay (determined by education and ABA experience)




  • High School/Associate’s Degree: $15.50 – $23.50 per hour
  • Bachelor’s Degree: $16.50 – $25.50 per hour
  • Master’s Degree: $17.50 – $27.00 per hour
  • Fun Fact: You will receive your first raise after obtaining your RBT certification! Most new hires complete this in about three weeks. 


What You’ll be Doing:




  • Work one-on-one with children aged 18 months to 8 years using play-based ABA therapy
  • Follow personalized treatment plans, collect simple data, and communicate with your team
  • Help kids learn through play, movement, reading, games, and hands-on activities
  • Stay active during sessions, moving constantly to stay engaged with children
  • Maintain a clean, organized, safe therapy space
  • Be part of a supportive, mission-driven team that celebrates progress and growth


Job Requirements:




  • At least 18 years old
  • High school diploma
  • Lift up to 30lbs
  • Sit, stand, crouch, squat, and move quickly with young children
  • Get on and off the floor frequently
  • Maintain an active pace throughout the day
  • Keep therapy spaces clean, organized, and safe
  • Consistent attendance and punctuality
  • Willingness to complete paid RBT certification within 20 days of hire
  • Commitment to ABC’s core value of team; may occasionally help support a nearby sister clinic if that center is experiencing a need for coverage


Why Candidates Choose ABC




  • Guaranteed full time hours
  • Paid training and fully covered RBT certification
  • Raises every 6 months with clear goals
  • Health insurance covered at 90 percent
  • Dental and Vision Benefits
  • Free lunch every Friday
  • DoorDash DashPass and Calm app provided
  • Paid time off: 10 holidays, 10 PTO days, 2 flex days
  • Student loan repayment support
  • A team-focused, supportive, fun work environment


Check Out Our Community & Culture :)




  • Instagram:
  • Facebook: a Difference Every Day: Action Behavior Centers hires caring people to help children with Autism learn and grow, providing full training and covering the cost of your Registered Behavior Technician (RBT) certificate. Our ABA therapy builds communication, social, and independent skills and as a Behavior Therapist, you play a meaningful part in each child’s progress.



    Be Ready to Hear From Us: We respond to applications quickly, often within 24 hours. Please keep your phone nearby and check your email so we can schedule your interview as soon as possible



    Quick Note: Please do not reach out to centers directly about your application status as they are very busy serving clients and families!



    ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.



    @Copyright 2026



     

permanent
Sales Support Assistant, Group Sales
Salary not disclosed
JACKSON, NJ 5 days ago
Overview:

Sales Support Assistant, Group Sales (Seasonal) 

 Starting at $19.00

 

Position Overview:?

Support group sales operations through efficient administrative, contracting, order processing, and billing assistance. Collaborate with the Sales Support Area Manager and Event Execution Area Manager to ensure seamless coordination and top-tier client service.  


Responsibilities:

What You’ll Do:

  • Manage sales contracts, ensuring timely execution, signatures, compliance, and storage. Initiate all appropriate post-contract activities.
  • Accurately process sales and event initial orders and manage any updates. This includes but is not limited to order entry into ticketing platforms, affiliate and eTicket distribution and fulfillment options, and any/all ticket returns.???
  • Partner with event teams for successful event execution handoff.
  • Assist as needed with event execution for corporate outings, youth programs, and  events.
  • Works closely with Accounts Receivable and Accounts Payable teams to check client billing, manage client communication, assist with accounts receivable or delinquent payment collections, and maintain accurate financial records.
  • Collaborate with corporate/regional leadership on product setup, pricing adjustments, and compliance. Ensures aspects for product and pricing workflows maintain compliancy standards as provided by Internal Audit division.?
  • Other duties as assigned 

Qualifications:

What You’ll Need:

  • Minimum age of 16.
  • Proficiency in Microsoft Office Suite and familiarity with Windows.
  • Experience with Salesforce CRM and related software.
  • Strong problem-solving, time management, and attention to detail.
  • Excellent written and verbal communication skills.
  • Customer service experience via phone and email.
  • Friendly, outgoing personality.
  • Ability to pass a drug test and background check if 18 or older. 
permanent
Transportation Support Services Supervisor
Salary not disclosed
Reading 6 days ago
Responsible for the daily shift operations of the Transportation Support Services (TSS) call center.

Ensure department is staffed adequately to business demands.

Serves as the subject matter expert (SME) for Coordinator functions, providing guidance and supplemental training to TSS Associates.

Will be required to perform Coordinator duties as needed during periods of staffing shortages, volume spikes, or other operational demands.

Resolve any issues that impact daily operations and ensure that team meets established department goals.

Schedule: 2nd Shift 1pm
- 11:30pm Wednesday
- Saturday (This position supports a 24/7 operation.

Flexibility to work weekends and holidays are required, and Supervisors are expected to maintain availability and respond to operational needs outside of assigned shifts.) Additional Benefits: • Paid Time Off • Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • 401K • Associate Referral Program • Our associates also enjoy numerous associate discounts and opportunities to grow with the organization! Major Responsibilities: -Monitor team productivity and performance.

-Ensure proper staffing requirements are met daily for TSS.

-Keep team motivated to achieve department goals and targets.

-Provide follow up to internal and external customer requests through email and by phone.

-Coach coordinators/assist in resolving escalated customer service issues.

-All aspects of performance management for coordinators: to include interviewing, hiring, planning, assigning and directing work, appraising performance, and corrective counseling.

-Work on department initiatives, implement innovative methods, ideas, and programs to improve team performance, increase customer satisfaction, and meet department goals.

-Other projects as assigned by the manager Qualifications: -2-4 years related functional experience, such as Logistics, Operations, Driver supervision, customer service, or call center -High School Diploma or equivalent required, Bachelor’s Degree preferred.

-Must have ability to connect and build rapport and relationships with associates and external customers at all levels -Must have ability to work efficiently with time management and organizational skills -Strong written/oral communication skills and the ability to actively listen are required -Ability to manage through a problem and think and make decisions independently -Ability to drive process improvement and lead change -Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required -Regular, predictable, full attendance is an essential function of the job -Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit.

The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.

The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies.

With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.

Visit Penske Logistics to learn more.

Job Family: Operations Address: 100 Kachel Boulevard Primary Location: US-PA-Reading Employer: Penske Logistics LLC Req ID: 2602689
Not Specified
Customer Service Support
✦ New
Salary not disclosed
Conroe 1 day ago
Customer Service Support -20.00/HR Our client in Conroe, TX is seeking a Customer Service Support Representative for a part-time, temp-to-hire opportunity.

This position provides essential administrative support to the Service Center team, including filing, data entry, and basic customer service functions.

The ideal candidate ensures documentation is accurately maintained, data is properly recorded, and support is given to internal staff to keep operations running smoothly.

Interested candidates, please send updated resumes to: Summary of Essential Job Functions Maintain 100% commitment to safety policies and procedures.

Accurately perform data entry tasks into company systems.

Maintain, organize, and update filing systems (both paper and electronic).

Process and log incoming documentation and customer inquiries.

Provide general administrative support to Service Center Managers and Account Managers.

Assist with account updates and record-keeping to ensure accuracy and compliance.

Monitor deadlines and ensure timely entry and filing of customer and internal documents.

Support internal communication by ensuring information is properly documented and accessible.

Build and maintain strong working relationships with internal teams.

Perform other duties as assigned by manager.

Education College degree preferred; equivalent experience will be considered.

Experience & Skills Required Must have experience with distribution and oil/gas experience 2–4 years of experience in a customer service or administrative support role.

Excellent customer service skills with the ability to interact professionally with customers and team members.

Ability to work independently and prioritize responsibilities effectively.

Strong communication skills, both oral and written.

Proficiency in math skills including addition, subtraction, multiplication, and division.

Ability to perform calculations using whole numbers, fractions, and decimals.

Basic computer skills including MS Word, Excel, internet, and email.

Ability to successfully utilize company software systems.

Work Schedule Monday through Friday, 4 hours per day (20 hours per week).

On-site position — daily office presence required.

Apply online or at our office: Express can help you find a job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support.

Three Ways to Apply: (choose one) Resumes may be emailed to: or Call our office (936)760-1771 Visit our office: 2816 I-45 N Suite 100, Conroe, TX 77303 Walk-ins: Monday-Friday from 9AM-2PM Please bring I-9 compliant documents.

(click on the link for more information) About us: Express works with job seekers to help them find the right job for their skills and experience.

As one of the leading staffing companies in North America, State, and Location Name, we’re ready to help you take the next step in your career.

Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including: Administrative Light Industrial Skilled Trades Professional positions We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.

Latrisha is eager to serve as your contact for this position and many others in our area.

Take the first step toward your success.

Apply with Express today!
Not Specified
Customer Service Associate (Office and Administrative Support)
✦ New
Salary not disclosed
Chicago 1 day ago
Davies Auto Care provides exceptional auto repair and maintenance services.

We are seeking a Customer Service Associate to assist with customer interactions and support office operations.

Responsibilities: Greet and assist customers in person, on the phone, and via email.

Schedule appointments and process payments.

Maintain customer records and handle paperwork.

Support office tasks like filing, data entry, and inventory management.

Address customer inquiries and escalate issues when needed.

Requirements: Previous experience in customer service or admin support.

Strong communication and organizational skills.

Ability to multitask and work in a fast-paced environment.

Proficiency with office software (Word, Excel, etc.).

High school diploma or equivalent (auto industry experience is a plus).
Not Specified
Insurance Sales and Support Specialist (SAN ANTONIO)
🏢 Usaa
Salary not disclosed
San antonio, TX 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs!

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.

After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager.

We have various schedules ranging from 8:00 am CST to 10:00 pm CST with two days off. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday.

Military veterans and spouses are highly encouraged to apply.

Relocation assistance is not available for this position.

As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.

We are currently seeking dedicated professionals to work in our San Antonio office at 9800 Fredericksburg Rd San Antonio, TX 78288 for future insurance sales and customer service opportunities in March 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.

What you'll do:

  • Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.

  • Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.

  • Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.

  • Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.

  • Maintain required Property & Casualty license and state registrations.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or GED equivalent

  • Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service.

  • Acquire and maintain Property & Casualty (P&C) license and state registrations, within 90 days of hire. (Training, Licensing and State registration fees paid for by USAA.)

  • Demonstrated communication, problem-solving, and critical thinking skills to effectively respond to routine member inquiries.

  • Effective time management and organizational skills.

  • Successful completion of a job-related assessment may be required

What sets you apart:

  • 1 year of customer contact experience in a needs-based sales environment

  • 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face

  • US military experience through military service or a military spouse/domestic partner

Training Schedule: Monday - Friday 9:30am-6:00pm

Work Schedule: 8hr shifts within the hours of 8:00am – 10:00pm CST
USAA provides support to our members 7 days a week.

After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day.

All work schedules for this role are 40 hours per week.
Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members.

Salary: The hiring range for this position is: $45,010-$46,010

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Licensed Property & Casualty Insurance Agent - Customer Support (SAN ANTONIO)
🏢 Usaa
Salary not disclosed
San antonio, TX 3 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

 

Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

 

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

 

For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

 

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.

 

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

What you'll do:

  • Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.

  • Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.

  • Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.

  • Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.

  • Maintain required Property & Casualty (P&C) licenses and state registrations.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or GED equivalent

  • Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed

  • 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience

  • Ability to prioritize and multi-task, including navigating through multiple business applications

 

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner

  • Prior experience in a fast-paced contact center environment

 

Training Schedule: Monday - Friday

8hr shift within the hours of 8:00 AM – 6:00 PM Local Time

USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.

Work Schedule:

All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.

Compensation range: The hiring range for this position is: $46,370 - $48,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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