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About Us
Spencer's is a premier luxury spa group in the New York City area dedicated to providing top-tier wellness treatments in an elegant, design-forward setting. Our brand is synonymous with relaxation, exceptional service, and an unparalleled guest experience.
Position Overview
As we continue to grow, we are seeking a highly organized and proactive Inventory, Sourcing, and Product Manager to lead and execute new product launches, supplier strategies, and inventory management optimization.
Key Responsibilities
Product Management & Launch
- Lead the planning, development, and execution of new product launches from concept through market introduction.
- Coordinate cross-functional teams to ensure timelines, quality standards, and launch objectives are met.
- Monitor product documentation, specifications, and lifecycle management processes.
Sourcing & Supplier Strategy
- Develop and execute sourcing strategies that ensure product quality, cost efficiency, and reliable supply.
- Identify, evaluate, and negotiate with suppliers to secure favorable pricing and terms.
- Build and maintain strong supplier relationships to support long-term business objectives.
- Monitor supplier performance, lead times, and quality standards.
Inventory Management
- Oversee inventory planning and forecasting to maintain optimal stock levels while minimizing excess or obsolete inventory.
- Implement processes to improve inventory accuracy, turnover, and supply chain efficiency.
- Analyze inventory data and trends to inform purchasing and product planning decisions.
- Collaborate with operations and finance teams to align inventory strategies with demand and budget targets.
Operational Improvement
- Develop and refine systems, tools, and reporting to improve product sourcing and inventory management processes.
- Identify cost savings opportunities and operational efficiencies across the supply chain.
- Ensure compliance with company policies, quality standards, and applicable regulations.
Requirements & Qualifications
- 5+ years of experience in product management, sourcing, inventory management, or supply chain roles
- Strong analytical skills with experience using inventory or ERP systems
- Proven ability to manage supplier relationships and negotiate contracts
- Experience leading new product launches or product lifecycle management
- Excellent organizational, communication, and project management skills
- Ability to work independently in a fast-paced, evolving environment while maintaining attention to detail
FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.
Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect.
Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.
Role Overview:
Operation Manager is responsible for maintaining the stockroom at all times, ensuring that it is organized in a way that makes the selling process seamless and efficient. The Operations Manager ensures the efficient management of Consignment Business, RTV’s, transfers, as well as receiving shipment and inventory and the overall efficiency of the store.
As a Operations Manager you will support both the back of house and front of house operational functions. Front of house you will flex between greeter, runner, cashier, phone answering, and whatever else the store requires during peak and slow seasons. Your role is to support an efficient product flow as well as a best-in-class customer service experience.
Responsibilities:
- Consignment Management
- Weekly audit
- Reporting
- Sales management and tracking of all consignment orders
- Maintain all areas of the store under the direction of management staff
- Work closely with the sales staff and store manager to maintain the sales area, both merchandise and the physical space
- Operate and maintain all stockroom equipment and tools
- Support the salesfloor as needed or as directed by the store manager
- Provide gracious and efficient customer service on the salesfloor
- Execute all activities associated with merchandise shipments
- RTV
- STS
- Receiving
- Steaming and care of all merchandise
- Perform store maintenance and manage store supply levels
- Process all incoming and outgoing packages
- Online returns
- Omni fulfillment
- Damages
- Cycle counts
- Organize store supplies, being aware of inventory levels
- Process transfers on a timely basis
- Maintain awareness and follow the loss prevention, security and safety guidelines
- Promote a strong sense of teamwork by working effectively, respectfully and efficiently with all FRAME associates
Skills & Qualifications:
- Experience working in a stockroom and with inventory is required
- Exceptional time management skills, high level of ownership, and self-awareness
- Must be able to lift, carry, or otherwise move objects weighing up to 15 pounds when merchandising sales floor using ladders or stairs
- High School Diploma or GED required
Physical Requirements:
- Regularly stand and move throughout the sales floor and stockroom for extended periods of time.
- Lift, carry, push, or pull merchandise and equipment weighing up to 15 pounds on a regular basis and occasionally up to 25 pounds.
- Bend, stoop, kneel, reach, and climb ladders or stairs while handling merchandise or performing stockroom duties.
- Safely operate stockroom equipment and tools.
- Perform tasks such as unpacking shipments, steaming garments, organizing inventory, and replenishing merchandise on the sales floor.
- Work in both sales floor and stockroom environments, which may include varying temperatures and limited space.
Reports To: Store Manager
Role: The Assistant Store Manager supports the Store Manager in driving sales performance, leading the team, and ensuring the highest standards of customer experience and store operations. Acting as a key holder and role model on the shop floor, the ASM plays a critical role in motivating the team, developing client relationships, and maintaining the brand’s visual and operational standards.
About the company: La Coqueta is a Spanish inspired, British based children's wear brand. Synonymous with high quality materials and craftmanship, La Coqueta is a globally recognised brand, renowned for practical yet beautiful designs and a strong focus on attention to detail. London is our home, with our range available in our flagship store in Notting Hill, concession in Selfridges and stockists around the world. With the loyal support from our London customers, we were able to set up our eCommerce operations, launching an international online store that delivers La Coqueta to families around the world. Creating luxury children’s clothing from newborn to age 10, La Coqueta strives to represent all ages, lifestyles, and nationalities.
Key Accountabilities & Responsibilities:
· Support the Store Manager in driving sales and achieving store KPIs
· Lead by example on the shop floor, delivering exceptional customer service at all times
· Build and maintain strong client relationships and an active client book
· Drive clienteling initiatives including outreach, appointments, and follow-ups
· Motivate the team to maximise sales opportunities and conversion
Team Leadership· Support in coaching, training, and developing the sales team
· Act as a role model, fostering a positive, collaborative, and high-performance culture
· Assist in onboarding new team members
· Provide feedback to the Store Manager on team performance
Operations· Support day-to-day store operations including opening/closing, cash handling, and reporting
· Ensure stockroom organisation and efficient replenishment to the shop floor
· Assist with stock management, deliveries, and inventory control
· Ensure compliance with company procedures and loss prevention standards
Visual Merchandising· Maintain impeccable store presentation in line with brand standards
· Support implementation of VM guidelines and seasonal updates
· Ensure the shop floor is always customer-ready
Administrative Support· Assist with rota planning and daily task delegation
· Support reporting and communication with Head Office
· Step in as acting Store Manager in their absence
Main Duties· Deliver a luxury, personalised in-store experience
· Support and supervise the sales team during shifts
· Monitor daily sales performance and team productivity
· Handle customer queries, exchanges, and escalations professionally
· Ensure accurate customer data capture and CRM usage
· Oversee opening and closing procedures
· Assist in stock takes and inventory processes
· Previous experience as a Senior Sales Assistant or Assistant Manager in a premium/luxury retail environment
· Strong sales and clienteling experience
· Excellent leadership and interpersonal skills
· Commercial awareness with a results-driven mindset
· Highly organised with strong attention to detail
· Ability to motivate and develop a team
· Flexible, proactive, and solution-oriented attitude
· Fluent English; additional languages are a plus
Salary Range
$60,000
The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.
The Customer Support / Quality Lead is responsible for providing customer service support, including quotations, delivery information and technical information. Coincidently ensures consistent, compliant, and accurate execution of quality processes by guiding frontline quality activities, resolving issues, and supporting continuous improvement across operations.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.
Customer Service Functions
- Handles customer requests including quotes, orders, follow-up and delivery information.
- Provides customer service support, including providing technical information and explanations to customers.
- Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
- Meets established order entry goals.
- Supports members of the outside sales team in daily activities.
- Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.
- Works well in a team environment to solve customer issues.
- Communicates issues and problems with management in a timely manner.
- Maintains superb attention to details.
- Maintains detailed documentation to support decision and ensure continuity of service.
Quality Assurance Functions
- Ensures the performance of quality assurance functions are conducted in the most efficient manner.
- Looks for opportunities to eliminate non-value-added operations and improve processes.
- Assists with the development of plans and strategies to enhance production.
- Lead efforts toward achieving and maintaining ISO 9001 certification.
- Creates, revises, and controls, Quality manual, SOPs, Work Instructions, Forms, and quality procedures.
- Identifies gaps. Ensures root cause analysis and corrective actions are implemented.
- Collecting and reporting of KPIs for quality management.
- Coordinates resources required to address quality concerns.
- Ensures documentation meets internal and external requirements (e.g., ISO clauses, regulatory expectations).
- Prepares for and supports customer/certification/regulatory audits; coordinates responses and follow ups.
- Preserves and maintains training records; ensures staff are trained on relevant procedures, changes and expectations.
- Manages controlled records (inspection logs, audit reports, risk files) to ensure traceability and retention.
- Conducts internal audits.
- Serves as a cross-functional advisor.
- Other tasks/functions as assigned.
Requirements:
- Associate’s degree or equivalent.
- 2-3 years of Customer Service experience, preferably in a manufacturing environment.
- Knowledge of ISO 9001 requirements preferred.
- Acts positively upon constructive criticism and coaching.
- Work independently and in a group across all levels of the organization.
- Ability to multi-task and prioritize work based on deadlines.
- Handles confidential information discreetly.
- Highly detail oriented.
- Communicates clearly and comfortably with all employees.
- Conducts self professionally & ethically.
- Remains calm under pressure.
- Places a high emphasis on excellent customer service.
- Fosters and supports a teamwork environment.
- Knowledge of order entry/enterprise systems, preferably QAD and Goldmine.
- Strong computer skills with demonstrated knowledge of Microsoft Office programs: Word, Excel, and Outlook
Learn more about U.S. Tsubaki at:
U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance.
The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors.
Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas.
Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability
PM21
Compensation details: 6 Yearly Salary
PIa783c34f07e7-3631
In an increasingly challenging environment marked by disruptive tech like AI, market uncertainty, and regulatory change, finance and global business services leaders recognize the opportunity to better serve the enterprise, shareholders, customers, and regulators.
Deloitte helps navigate this complexity by bringing deep industry insights and integrated solutions to achieve business objectives.
From strategy to technology to operations, and across workforce, risk, assurance, and tax, Deloitte helps drive value along the finance transformation journey.
The work you'll do (fp&a advise):
As a senior consultant in Deloitte's business finance fp&a advise offering, you will engage with diverse global clients across industries to shape fp&a strategy and help translate it into measurable outcomes. You will diagnose issues using advanced analytical techniques, conduct interviews and working sessions, develop recommendations, and support clients in implementing and adopting solutions.
In addition, you will leverage your experience and Deloitte capabilities to advise on key fp&a strategies, including integrated business planning (ibp), advanced analytics, target setting, kpi and metric optimization, and data management.
Core responsibilities:
Recommendations: Formulate and present recommendations grounded in analysis and client context, incorporating external benchmarks and Deloitte accelerators to strengthen the case for change and inform target-state design choices.
Analysis: Apply advanced analytics and structured problem-solving to identify root causes, quantify impacts, and develop actionable insights that improve decision support, forecast accuracy, cycle times, and performance visibility.
Implementation: Oversee deliverables and team performance to ensure high quality, while emphasizing end-user adoption through stakeholder engagement, change impacts and user experience considerations to sustain new fp&a ways of working.
Client engagement: Deliver outstanding service by understanding client needs and providing tailored fp&a advisory solutions across planning, forecasting, performance management, and business partnering.
Business development: Contribute to proposal development and client presentations, articulating fp&a advisory value propositions and practical transformation paths and quantitative business value.
Team management: Manage, mentor, and develop team members; contribute to an inclusive, high-performing team culture and quality deliverables.
The team:
The business finance fp&a advise team is responsible for defining the strategic vision and execution of fp&a organizations, including business requirements, process design, and quality control and oversight of enabling technology solutions. The team brings an end-to-end perspective spanning data, process, technology, people, and ai opportunities to help clients modernize fp&a capabilities and decision support.
Our business finance offering helps drive strategic value through financial planning, forecasting, and analytics capabilities. By leveraging next-gen processes, scalable data platforms, and ai, our clients deliver accurate, timely, and actionable insights.
Required:
4+ years' experience in a corporate fp&a, business finance or consulting firm environment
2+ years managing finance processes and reporting
2+ years end-user or implementation experience with cloud-based epm software solutions (e.g., oracle epm)
bachelor's degree from an accredited university
ability to travel up to 50%, based on the work you do and the clients / industry sectors you serve
limited immigration sponsorship may be available
Preferred:
2+ years' experience in a client-facing role
successful completion of a finance rotational program
2+ years' experience managing engagements or parts of larger projects
2+ years' experience working with hyperscale cloud providers (e.g., aws, azure, gcp, oci)
1+ years involvement in presales, proposals, and rfp activities
1+ years' experience mentoring and counseling junior staff
advanced degree preferred
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 -$218,600.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation:
Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the global call center (gcc) at
Recruiting tips: From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte.
Benefits: At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
Our people and culture: Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose: Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Professional development: From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 326237
Job id 326237
ABOUT MONIQUE LHUILLIER
Established in 1996, the Monique Lhuillier brand has become synonymous with luxury, femininity, allure and unparalleled glamour. The company is one of the leading fashion houses in design, quality, and creativity. With a passion for creating collections that are both feminine and modern, Monique Lhuillier continues to design ready-to-wear, accessories and bridal collections that are luxurious, chic and true to her aesthetic.
ABOUT THE OPPORTUNITY
An Alterations Specialists is responsible for providing exemplary sewing expertise in-house at our Los Angeles Flagship on Melrose Place. This includes but not limited to: expectations related to fit, custom modifications, and re-sizing of garments.
ABOUT YOU
- 5+ years of sewing experience in evening gowns or bridal alterations environment
- Specialty in handling lace, beadwork, silks and tulle
- Advanced technical skills (sewing, pattern, draping, construction)
- Experience operating an industrial sewing machine and industrial pressing iron
- Expert knowledge of garment construction/fit
- Ability to maintain professional communication with colleagues
- Ability to multitask projects and manage time in an in a team environment
- Availability to work 8+ hour days and be available on nights and weekends in a fast-paced environment based on business needs
WHAT YOU’LL DO
- Sew garments fitted and assigned by Alterations Manager in a timely manner
- Handle all aspects of sewing: machine sewing, hand finishing, draping, cutting, bustling, pressing,
- Accurately measure and mark garments according to Monique Lhuillier Alterations guideline
- Responsible for starting and completing individually assigned projects
- Follow and complete alterations instructions provided from an instructions card
- Capable to customize such as downsizing or upsizing, creating sleeves, creating coverage, etc.
A reasonable estimate of the current hourly rate is $23.00 - $32.00, annualized from $47,840 - $66,560. The rate of pay offered may vary based on job-related knowledge, skills, and experience.
If chosen for the interview, you will be required to pass a sewing skills test. A fully pinned garment will be presented to you to execute. The alterations will consist of a combination of work on the bust, zipper, hem, and handwork.
ADDITIONAL INFORMATION:
- FLSA Status: Non-Exempt
- Overtime Eligible
BENEFITS INCLUDE:
- Medical, Dental, and Vision
- 401(k)
- Paid Time Off (PTO)
- Paid Company Holidays
- Exclusive Employee Sales
- Employee Discount
About Foodmate, a Duravant company:
Lifecycle Services is Duravant’s global brand for aftermarket support, providing parts and service solutions across our family of companies, includingFoodmate. Foodmate brings innovative technology and cost-effective solutions to poultry processing automation. Our team of dedicated professionals is backed by decades of poultry industry knowledge and experience, resulting in the engineering, development and implementation of highly innovative meat processing equipment geared to our clients’ ever-changing needs. Foodmate is proud to be a Duravant company.
About the role:
The Senior Director of Lifecycle Services provides strategic, commercial, and operational leadership for the aftermarket business at Foodmate. In this role you will have the opportunity to drive the strategy to build a best-in-class service organization that is critical in driving enterprise growth and advancing service strategies that deliver long-term customer value. This is a high-impact leadership opportunity to shape service strategy, strengthen customer partnerships, and build a high-performing team that supports the full lifecycle of Foodmate equipment in the field.
What you will do:
- Provide strategic leadership to ensure exceptional customer satisfaction across all touch points with Foodmate’s Aftermarket business. Coach, mentor and develop team of highly technical employees.
- Accountable for achieving growth and revenue targets by driving strategies that increase revenue, improve margin performance, and enhance customer satisfaction, while maintaining operating expense and profitability in line with budget expectations.
- Responsible for the creation of the strategic roadmap for Aftermarket to exceed financial and operational targets.
- Lead the strategy, development and market positioning of new and emerging products and services by leveraging market and competitive insights to drive new growth opportunities.
- Leads and prepares product development; introduction to market, including development of marketing, sales, engineering, and financial plans.
- Develops and maintains cross functional relationships with engineering, marketing, sales, information technology, internal and external customers, analysts, and senior management teams to formulate and execute the strategy.
What you will need:
- Bachelor's Degree in a technical or business field; MBA preferred
- 10+ Years of work experience; 5 years leading teams
- Experience in poultry, food processing or field service industry preferred
- Strong business analysis, problem solving, and strategy development skills
- Ability to build commitment and consensus through effectively influencing others
- Knowledge of manufacturing and engineering processes
Benefits:
- This position is eligible for equity
- Annual incentive plan
- Paid time off & 10 paid holidays
- Life/Disability Insurance
- Medical/Dental/Vision
- 401k
- Paid maternity/paternity leave
- Wellness programs
Additional information:
- This position will be onsite at our Ballground, GA office.
- This position will offer relocation benefits.
- Sponsorship is not available for this position.
- Domestic travel up to 25%.
About Duravant:
Duravant is a global engineered equipment company with an over 100-year operating history. Through our portfolio of operating companies, we deliver trusted end-to-end process solutions for customers and partners through engineering and integration expertise, project management and operational excellence. With worldwide sales distribution and service networks we provide immediate and lifetime aftermarket support to all the markets we serve in the food processing, packaging and material handling sectors. Duravant’s market-leading brands are synonymous with innovation, durability and reliability.
About Us:
Spencer's is a luxury spa group with locations in the New York City and Los Angeles areas. Offering top-tier wellness treatments in a luxurious setting, Spencer’s focuses on delivering exceptional guest experiences, unmatched customer service, and a brand ethos synonymous with relaxation and design.
Overview:
The Operations Manager oversees business operations for the Spencer’s portfolio. The Operations Manager leads in ensuring success across people, operations, and sales in each location. This role oversees Spencer’s processes, documentation, and training across all areas of onsite operations. This is a critical leadership position, responsible for driving the organizational and revenue success for each location.
The Operations Manager works cross-functionally with department leaders to standardize operations, improve efficiency, maintain compliance, and support a high-quality guest and employee experience.
Location: HQ, NYC
Travel: 30%
Position Type: Full-Time, In-office (Soho)
Compensation Range: $115,000 - 120,000
Key Responsibilities:
Operational Process Management
- Oversee and continuously improve operational workflows across all onsite departments.
- Identify process gaps, inefficiencies, and opportunities for operational improvements.
- Develop and implement standardized procedures to ensure consistency and quality of execution.
- Monitor operational performance and implement solutions that improve efficiency, productivity and service quality.
Policies and Compliance
- Develop, implement, and maintain operation policies that align with company standards and regulatory requirements.
- Ensure teams understand and follow company policies, operational guidelines, and safety protocols.
- Partner across all departments to ensure compliance with applicable laws, workplace regulations, and company policies.
Documentation and Standard Operating Procedures
- Create, maintain, and update Standard Operating Procedures (SOPs) and operational manuals.
- Ensure documentation is clear, accessible, and consistently used across teams.
- Maintain centralized operational documentation and ensure version control and updates are communicated effectively.
Training and Development
- Design and implement training programs for operational staff and managers.
- Develop onboarding and continuing education programs that ensure employees are fully trained on procedures and standards.
- Partner with department leaders to identify training needs and implement skill development initiatives.
- Evaluate training effectiveness and update materials as operational needs evolve.
Cross-Department Coordination
- Work closely with department managers to align operational standards and ensure consistent execution.
- Facilitate communication between departments to ensure smooth day-to-day operations.
- Support new operational initiatives, launches, and changes by coordinating processes and training.
Operational Auditing and Continuous Improvement
- Conduct regular operational audits to ensure compliance with processes and standards.
- Analyze operational data and feedback to identify improvement opportunities.
- Lead initiatives that streamline workflows, reduce errors, and enhance operational performance.
Description
Din Tai Fung (DTF), a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, is on a mission to create first-class dining experiences through its unwavering commitment to excellence in food, service and ambiance. Founded in 1972, the Michelin-recognized restaurant brand continues to be family-owned and passed down through generations, with more than 165 locations in 13 countries worldwide. Since its founding, Din Tai Fung has become synonymous with quality and consistency and known for its warm hospitality and delicacies with authentic flavors. Din Tai Fung has 16 U.S. locations to-date, offering an upscale yet inviting cultural dining experience for everyone, for any occasion.
LOCATION: 2855 Stevens Creek Blvd, Santa Clara, CA 95050 (Westfield Valley Fair)
SALARY RANGE FOR RESTAURANT MANAGER: $82,500 - 101,000 annual base salary
The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.
BENEFITS FOR RESTAURANT MANAGER:
- Competitive Pay & Benefits
- Employer Contribution for individuals and eligible dependents' medical insurance
- Dental, Vision, and Life Insurance
- Health Savings Account (HSA)
- Commuter Spending Accounts
- 401(k) Plan with company match
- Employee Assistance Program
- Discounts through BenefitHub
- Employee Meal Discounts
- Paid Time Off (PTO) to support work-life balance (accrued based on length of service)
- Paid Sick Leave (PSL) to care for your health or loved ones
- Quarterly Wellness Days - extra time off to recharge every season
- Opportunities for growth; we love promoting within!
JOB PURPOSE:
The Restaurant Manager works by leading the food runners and bussers, ensuring dining room flow, cleanliness, and guest satisfaction. They help maintain operational excellence and reinforce company values at every touchpoint.
JOB RESPONSIBILITIES:
- Oversee table turnover, dining room cleanliness, and the efficient delivery of food to guests, maintaining our brand promise of a seamless guest experience.
- Train, coach, and develop bussers and runners, instilling a strong sense of urgency, teamwork, and service pride
- Communicate clear role expectations, monitor execution, provide feedback, and hold team members accountable to brand standards.
- Manage labor efficiency for bussing and food running teams while ensuring proper staffing during peak times.
- Assist with managing cleaning supplies and service tools essential for efficient FOH operations
JOB REQUIREMENTS FOR RESTAURANT MANAGER:
- High school diploma or equivalent
- 3+ years of restaurant experience in casual or upscale casual dining
- Ability to stand for long periods of time
- Ability to lift 20+ lbs
- Hot and cold temperature exposure
PREFERRED QUALIFICATIONS:
- 1+ years of restaurant lead or supervisory experience preferred
NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally
Equal Opportunity Employer:
Din Tai Fung North America is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment and welcome all qualified applicants, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status, in accordance with applicable federal, state/provincial, and local laws.
U.S. Employment Eligibility:
In the United States, Din Tai Fung North America participates in E-Verify to confirm work authorization for all new hires. To learn more, please visit:
Our client is a globally recognized European leader in bioprocess technologies, specializing in precision-engineered analytical lab equipment and control systems for the life sciences sector. With operations spanning approximately 80 countries and a long-standing heritage, they serve leading research institutions, pharmaceutical companies, and industrial biotech firms worldwide.
Our client is seeking a Director of Operations to lead the day-to-day operational performance of their U.S. assembly site with full accountability for safety, quality, delivery, cost, and people performance. The successful candidate will translate global operational strategies into effective local execution, build scalable manufacturing infrastructure, and establish processes that support aggressive growth targets in the North American market while maintaining the precision and compliance standards synonymous with the company's Swiss engineering heritage.
The ideal candidate is an accomplished operational leader with deep expertise in precision manufacturing or engineered products, proven success managing site-level operations with P&L accountability, and the ability to excel in a matrix organization with international reporting structures. This role offers a unique opportunity to shape operational capabilities for a growing North American operation while leveraging the resources, expertise, and reputation of an established global organization.
Key Responsibilities:
- Direct all production activities, material flow, production planning, purchasing, logistics, and supply chain operations to ensure efficient and compliant delivery of biotechnology instrumentation
- Execute corporate operations strategies, standards, and KPIs at the site level; establish performance targets and implement monitoring systems to drive on-time delivery, customer satisfaction, and optimal resource utilization
- Manage site-level budget, cost control, and operational results; identify and implement cost-reduction strategies and margin improvement opportunities without compromising quality
- Oversee purchasing, procurement, vendor management, inventory control, and warehousing operations to ensure material availability, favorable commercial terms, and supply chain efficiency
- Develop, maintain, and continuously improve manufacturing documentation, SOPs, and process controls in alignment with quality systems and regulatory requirements (ISO, OSHA)
- Serve as primary North American operational liaison with Swiss headquarters on manufacturing standards, quality requirements, technology transfer initiatives, and process improvements
- Lead capacity planning, facility infrastructure projects, and continuous improvement programs to support business scaling and operational excellence
Key Qualifications:
- Bachelor's degree in Engineering, Operations Management, Industrial Engineering, or related field required; Master's degree or MBA preferred
- Minimum 8–10 years of progressive leadership experience in operations, assembly, or plant management, preferably in industrial, engineered products, or precision instrumentation environments
- Proven track record managing site-level operations with full accountability for safety, quality, delivery, cost, and people performance
- Strong knowledge of OSHA regulations, EHS requirements, and U.S. labor law in manufacturing settings
- Hands-on experience with Lean Manufacturing, Operational Excellence, continuous improvement methodologies, and data-driven decision-making
- Proficiency with SAP or similar ERP systems strongly preferred; solid understanding of supply chain management, vendor management, and warehousing in precision manufacturing environments
- Experience working in matrix organizations with international reporting lines; familiarity with European mid-sized company culture highly beneficial.