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Inside Sales / Customer Service Representative (CSR)
Location: Wood-Ridge, NJ (Onsite)
Schedule: Monday–Friday | 7:30 AM – 4:30 PM
Department: Inside Sales
Reports To: Sales Leadership
Position Overview
We are seeking an experienced Customer Service / Inside Sales Representative to join a growing Inside Sales team. This newly created role is responsible for supporting customer accounts, processing orders, and assisting with inside sales initiatives to strengthen customer relationships and drive account growth.
The ideal candidate is proactive, highly organized, and relationship-driven, with the ability to thrive in a fast-paced environment while delivering excellent customer service.
Key Responsibilities
- Serve as a primary point of contact for customers by phone and email, addressing inquiries and resolving concerns professionally
- Process customer orders accurately from entry through delivery
- Support the sales team with account management and customer follow-up
- Build and maintain strong long-term customer relationships through consistent communication
- Coordinate with warehouse and operations teams to ensure timely deliveries and order readiness
- Maintain and update customer account information, including pricing, quotes, and order details
- Notify customers regarding pricing updates, delivery changes, or shipment issues
- Identify opportunities to upsell or introduce new products to existing accounts
- Maintain accurate documentation and records in internal systems
- Attend product knowledge meetings, training sessions, and sales meetings as required
- Contribute to daily reporting and communication with internal teams regarding customer needs and order status
Required Qualifications
- 3–5+ years of experience in customer service and/or inside sales
- Experience supporting customer accounts and managing multiple priorities
- Strong communication and interpersonal skills with a customer-focused mindset
- Comfortable working onsite in a fast-paced environment
- Strong attention to detail and organizational skills
- Self-starter with the ability to learn quickly and work independently
Preferred Qualifications
- Experience in food distribution, foodservice, beverage, manufacturing, wholesale, or related industries
- Familiarity with CRM, ERP, and order management systems
- Experience with lead generation, upselling, or account growth support
Technical Skills
- Order entry and account management
- CRM and order processing systems
- Microsoft Office (Outlook, Word, Excel)
- Cross-functional coordination with warehouse/logistics teams
Benefits
- 401(k) with company match
- Medical, dental, and vision insurance
- Life insurance
- Paid time off
Work Environment
This is an onsite office-based position in a fast-paced environment. Reliable attendance and strong collaboration with internal teams are essential.
Locations: Hollister, California/Yuma, Arizona
Reports To: General Manager (GM), Chief Operating Officer (COO), and Chief Engineer
Position Summary:
The Plant Manager is responsible for overseeing day-to-day operations at the leafy greens processing facility, with primary focus on production performance, food safety, quality, and employee leadership. This role also provides oversight of receiving, shipping, and general facility operations to ensure efficient, compliant, and cost-effective site performance. The Site Manager serves as the on-site leader, ensuring production goals are met while maintaining a safe, clean, and well-organized facility.
DUTIES AND RESPONSIBILITIES:
The duties listed below represent the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is related or a logical assignment to this class.
Production Operations (Primary Focus)
- Oversee daily production activities, including processing, packaging, and sanitation operations.
- Ensure production schedules are met while maintaining quality, yield, and efficiency targets.
- Monitor labor utilization and staffing levels to align with production demands.
- Drive continuous improvement initiatives to enhance productivity, reduce waste, and improve throughput.
- Enforce food safety, quality, and GMP standards throughout production areas.
Receiving & Shipping Oversight
- Provide management oversight of raw product receiving to ensure proper handling, documentation, and traceability.
- Coordinate shipping activities to ensure timely, accurate order fulfillment.
- Collaborate with logistics, sales, and supply chain teams to address scheduling or inventory challenges.
Food Safety, Quality & Compliance
- Ensure compliance with all food safety regulations (e.g., FDA, USDA, FSMA), customer requirements, and company policies.
- Support audits, inspections, and corrective actions related to food safety and quality.
- Promote a strong food safety culture across all departments.
Facility & Maintenance Oversight
- Oversee general facility operations, cleanliness, and organization.
- Coordinate with maintenance teams or vendors to ensure equipment reliability and facility upkeep.
- Identify facility or equipment issues and prioritize repairs to minimize downtime.
Leadership & Team Management
- Lead, coach, and develop supervisors and hourly team members.
- Foster a positive, accountable, and safety-focused work environment.
- Enforce company policies and procedures consistently and fairly.
Reporting & Administration
- Track and report key operational metrics (production, labor, yields, downtime, etc.).
- Participate in budgeting, cost control, and inventory management efforts.
- Communicate operational updates and challenges to senior management.
Skills & Competencies
- Strong leadership and people management skills.
- Working knowledge of food safety and quality systems.
- Ability to manage multiple operational areas while maintaining focus on production priorities.
- Excellent communication, organization, and problem-solving skills.
- Comfortable working flexible hours to support production needs.
MINIMUM QUALIFICATIONS:
Education, Training and Experience:
Bachelor’s degree in Operations Management, Food Science, Agriculture, or related field (or equivalent experience). 5+ years of experience in food manufacturing or fresh produce processing, with at least 2 years in a leadership role. Strong knowledge of leafy greens processing, food safety standards, and production workflows preferred. Experience overseeing production teams in a fast-paced, high-volume environment.
LICENSES AND CERTIFICATES:
A valid driver license is required at the time of appointment and must be maintained throughout employment.
Special Requirements:
- Ability to work a flexible schedule with on call coverage.
- Bilingual; English and Spanish desired.
- Seasonal relocation required.
PHYSICAL AND MENTAL DEMANDS:
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk and hear; use hands to finger, handle, feel or operate objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel crouch, or crawl; and perform repetitive movements of hands or wrists. The employee is frequently required to lift up to 75 pounds unaided. Specific vision abilities required for this job include close vision and the ability to adjust focus.
Mental Demands:
While performing the duties of this class, an employee uses written and oral communication skills; reads and interprets data, information and documents; analyzes and solves problems; uses math and mathematical reasoning; performs highly detailed work; deals with multiple concurrent tasks; and interacts with others encountered in the course of work, including frequent contact with customers and/or the public and dissatisfied/abusive individuals.
Work Environment:
The employee works in a repair environment subject to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary.
OTHER CONDITIONS OF EMPLOYMENT:
- May require after hours work including evenings, weekend and holidays.
Community hospital looking to bring on Manager Perioperative! Sign On Bonus and Relocation!
Administers, supervises and coordinates all peri-operative services. Responsible for the overall direction, coordination and evaluation of the surgical services for the organization. Responsible for budgeting; employee supervision; planning and directing work of employees; and addressing complaints and resolving problems within and between departments, continually collaborating with providers.
- This is a working Manager position; 2 ORs; ~ 12 employees (circulators, Pre/PACU, scrub techs, SPD, surgery scheduler); approximately 50 cases/month; reports to the CNO.
Qualifications:
- A minimum of five (5) years' experience in peri-operative and/or in a healthcare/clinical background required
- Consideration of education and related experiences may be evaluated for outstanding candidates
- Previous surgical services management experience is required
- BLS for non-clinical/licensed managers is required
- ACLS is required for clinical/degreed managers.
Job Title: Project Manager
Location: The Woodlands, Texas (On-site)
Employment Type: Full-Time
Who We Are: Since 2009, TRS Roofing Systems has become a trusted leader in high-performance commercial roofing solutions, proudly serving Texas and wherever our clients need us. We specialize in durable, energy-efficient roofing systems designed for warehouses, offices, retail spaces, and industrial facilities. Our team of skilled professionals are dedicated to excellence, safety, and delivering unmatched customer satisfaction.
Job Summary: The Project Manager oversees all phases of commercial roofing projects from initial handoff through final closeout. This role is responsible for coordinating teams, managing schedules and budgets, and ensuring that all work meets quality, safety, and contractual standards.
Responsibilities:
- Manage multiple commercial roofing projects from initiation to completion, including scheduling, budgeting, material procurement, and project closeout
- Collaborate with internal teams, subcontractors, vendors, and manufacturers to ensure quality and timely delivery
- Review and interpret project specifications and plans to maintain compliance with safety, schedule, and quality standards
- Oversee preconstruction processes and transition projects from sales handoff through field operations
- Coordinate labor, materials, and equipment for efficient project execution
- Partner with Project Superintendents to develop and maintain schedules while monitoring budget performance and forecasting needs
- Communicate regularly with clients and stakeholders, providing progress updates, addressing concerns and ensuring a positive project experience
- Facilitate project meetings and maintain strong client relationships throughout the project lifecycle
- Identify risks, proactively troubleshoot issues, and implement solutions that support the project goals
Qualifications:
- 2-4 years experience in a project management role within commercial roofing.
- Strong understanding of construction documents, specifications, submittals, and contracts.
- Exceptional organizational skills with a proven ability to follow through and maintain meticulous attention to detail.
- Ability to work under pressure and meet multiple deadlines.
- Excellent written and verbal communication.
- Proficiency in Microsoft Office Suite and industry-standard project management software (e.g., Procore, Bluebeam, QuickBase, or similar tools)
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Executive Assistant - Alternative Investments - Boston, MA
We are seeking a polished and detail-oriented Executive Assistant to join an elite investment management firm in Boston, MA. This role will provide high-level administrative support to multiple individuals across various departments, with responsibilities including complex calendar management, coordination of domestic and international travel, and preparation of meeting materials. The ideal candidate will have 1–2 years of administrative experience, preferably within the investment management or financial services industry, and thrive in a fast-paced, professional environment.
This is a 6+month contract-to-hire position that will pay $27-33/hr (depending on experience) within a 40-hour workweek. This position is required to be onsite 4 days per week in their Boston office.
Responsibilities:
Provide proactive and efficient calendar management, ensuring optimal scheduling and time allocation via MS Outlook.
Coordinate complex domestic and international travel arrangements and detailed itineraries.
Manage end-to-end logistics for internal and external meetings across multiple stakeholders.
Prepare and produce high-quality, detail-oriented materials, including client reports, presentation decks, and meeting preparation packets.
Handle day-to-day administrative tasks, such as managing incoming mail, maintaining filing systems, and preparing expense reports.
Support various projects, including coordination of special events and hosting external visitors.
Cultivate and maintain strong, collaborative relationships with internal teams and external partners.
Perform additional administrative and project-related duties as assigned.
Bachelor’s degree in Administration, Business, or related field required.
1-2 years of administrative experience within a professional services environment.
Prior experience in the investment management industry is strongly preferred.
Exposure to global business contexts, whether through professional or personal experience, is highly valued.
Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
Exceptional attention to detail, a high standard of work quality, and a commitment to accuracy.
Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
Proactive, solution-oriented mindset with the ability to anticipate needs and address challenges independently.
Demonstrated professionalism, reliability, discretion, and sound judgment.
Ability to remain flexible and composed in a fast-paced environment, including managing last-minute changes.
If you are interested in learning more about this opportunity, please email your resume to Lydia at
Job Summary
The Power Quality Technician, Level III is responsible for monitoring, analyzing, and optimizing the quality of electrical power in commercial and industrial environments. This technician ensures that electrical systems operate efficiently, safely, and in full compliance with applicable standards and regulations. Key responsibilities include identifying and resolving issues such as voltage fluctuations, harmonic distortion, transients, and power surges that can compromise the performance or lifespan of electrical equipment.
Responsibilities
- Perform primary injection, insulation, and contact resistance on low voltage circuit breakers. Adjust circuit breaker settings based on customer needs.
- Troubleshoot air leaks in equipment and facilities.
- Conduct infrared thermography inspections on electrical equipment.
- Detect partial discharge on live electrical equipment.
- Conduct electrical load studies for customers for them to accurately track power usage.
- Install power monitors to find electrical mishaps or power quality issues.
- Perform panel assessment to map circuits for potential shutdowns.
- Execute electrical equipment field audits.
- Perform electrical QA/QC using NEC code, City requirements, and customer specification.
- Confirm that installations match drawings and documents.
- Document and report installation deficiencies found in the field.
- Work with Contractors, General Contractors, system owners, and Authority Having Jurisdiction to resolve quality issues.
- Review and audit electrical testing documentation.
- Attend all associated coordination/planning/reporting/construction meetings.
- Prioritize, organize, and execute work scope in a timely fashion.
- Engage in personal, professional, and business development opportunities.
- Respond to the direction of management.
- Perform other duties as assigned.
Skills & Qualifications
- Certification or degree in electrical engineering, electrical technology, or a related field.
- 2-5 years of experience in power quality analysis and electrical maintenance.
- Proficiency in using power quality analyzers, oscilloscopes, and other electrical testing equipment.
- Familiarity with power systems, electrical schematics, and control systems.
- Knowledge of industry standards such as NEC, IEC, NFPA or related to power quality.
- Strong analytical skills to diagnose and address power quality issues.
- Ability to document and communicate technical findings clearly to various stakeholders.
- Familiarity with power distribution systems and control systems.
- Knowledge of energy efficiency and sustainability practices in electrical systems.
What we offer
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment.
- Health insurance, Dental, Vision and Retirement Plan.
Why Prism
- Work on complex, high-impact projects
- Collaborative, technical design environment
- Opportunity to lead, mentor, and influence standards
- Growth-oriented team with long-term career potential
Information Security Analyst (SOC / Security Operations)
Nashville, TN (Hybrid – 2–3 days onsite)
Long-Term Contract Opportunity
We are seeking an Information Security Analyst to join a high-performing cybersecurity team supporting a large enterprise environment. This role serves as a critical “front line” function—monitoring, investigating, and responding to security events while ensuring risks are addressed quickly and effectively.
This is an excellent opportunity for a junior-to-mid level security professional to gain hands-on experience across SIEM, endpoint security, and enterprise security operations within a highly visible environment.
Key Responsibilities
- Monitor and investigate alerts and indicators of compromise across multiple security platforms
- Triage, escalate, and document security incidents in accordance with response procedures
- Analyze logs and perform structured queries within SIEM tools to support investigations
- Assist with vulnerability analysis and remediation tracking
- Support reporting, documentation, and audit-related activities
- Monitor security tool health and escalate system issues as needed
- Collaborate with internal stakeholders on security-related requests and incident response
Required Qualifications
- 2+ year of experience in Information Security, Cybersecurity, or Security Operations
- Hands-on experience with security technologies such as:
- SIEM platforms (Splunk, QRadar, LogRhythm, or similar)
- Endpoint detection and response (EDR)
- Firewalls and intrusion detection/prevention systems
- Malware protection and vulnerability scanning tools
- Experience investigating and triaging security alerts
- Understanding of network security concepts and protocols (TCP/IP, OSI model, DNS, HTTP, etc.)
- Familiarity with Windows and Linux system logs
- Ability to clearly document investigations and communicate findings
Strong analytical and troubleshooting skills
Preferred Qualifications
- Associate's or Bachelor's degree in Computer Science, Information Security, MIS, or related field
- Experience working in a SOC or security monitoring environment
- Familiarity with:
- Security incident response processes
- Log analysis and threat detection techniques
- Endpoint, network, cloud, and data security tools
- Basic scripting knowledge (Python, Bash, or PowerShell)
- Knowledge of compliance frameworks such as NIST, HIPAA, HITRUST, or PCI
- Security certifications such as CompTIA Security+, SANS, or Cisco security certifications
Work Environment
- Hybrid schedule (2–3 days onsite in downtown Nashville)
- Long-term contract engagement (potential for extension or conversion based on performance)
Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II.
JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.
JOB SUMMARY -- ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, configures system, establishes standards, insures hardware/software compatibility and maintains workstations and Microsoft (MS) Windows Operating Systems for stable performance.
Employee will be responsible for the following functions/duties: Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system Specifies network requirements, monitors locate area network (LAN) performance, troubleshoots networking hardware and insures system is working properly according to specifications and parameters Organizes and secures directory structure and assists/trains staff members in the use of department.
Data Management (DM) System, associated databases and Configuration Management (CM)/DM release procedures Maintains and designs functional, visually esthetic web pages Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contract Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution.
DESIRED QUALIFICATIONS Experience with tools used for vulnerability assessment and compliance scanning such as Tenable/ACAS, ManageEngine Endpoint Central, or equivalent tools.
Knowledge of vulnerability remediation strategies is to address and mitigate security threats.
Experience with automation tools is highly valued, especially for streamlining IT processes and reducing manual intervention.
Strong skills in configuring and maintaining DHCP and DNS.
Proficiency in Exchange (on-premises) for managing corporate email systems.
Proficiency in Group Policy Management for enforcing security policies and user configurations across the organization.
Proficiency in managing virtualized infrastructures such as VMWare/Hyper-V/Nutanix is sought for efficient server and workload management.
Experience with automated deployment tools for deploying, updating, and managing endpoints at scale such as Microsoft Deployment Toolkit, Windows Deployment Services, SCCM, WSUS and ManageEngine Endpoint Central.
Knowledge in Microsoft SQL database administration for managing, maintaining, and optimizing databases.
Knowledge of PKI for implementing secure authentication, encryption, and digital certificate management.
Knowledge in PowerShell scripting for automating administrative tasks and system configurations.
Experience with backup and disaster recovery solutions such as Veeam Backup and Recovery, NetBackup, Acronis, or other similar products.
Active Secret Clearance or higher.
REQUIREMENTS -- EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training.
Possess seven (7) years related experience or combination of experience in computer system basics and/or related areas of expertise.
Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems.
In addition, a Systems Administrator III must possess the following qualifications: Expertise with Windows Server (2016 or later) and/or Linux distributions such as Ubuntu, Debian, or Red Hat.
Proficient in PowerShell for automating administrative tasks.
Hands-on experience with VMWare of comparable virtualization platforms (e.g., Hyper-V, Nutanix).
Strong understanding of network protocols, firewall configuration, and server security best practices.
Experience managing Active Directory, Microsoft Exchange, backup and recovery solutions, endpoint management platforms (such as Microsoft Endpoint Configuration ManagerSCCM, Intune, ManageEngine Endpoint Central), and system monitoring tools.
Basic understanding of security principles such as authentication, authorization, and encryption; familiarity with common cyber threats (e.g., phishing, malware); awareness of patch management and best practices for securing systems and user accounts.
Must have specific experience in the use of MS window server environments and various computer-aided design/computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess valid, state-issued driver's license SALARY The expected salary range for this position is $97,136.00 to $110,843.20 annually.
Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay.
JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer.
BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures.
Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.
WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards.
There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness.
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified.
Tasking is in support of a federal government contract that requires U.S.
citizenship.
Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certification and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment.
SCC: CSAN6, JIT13; JCORP12
Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II.
JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.
JOB SUMMARY
- ESSENTIAL FUNCTIONS/DUTIES A Joint Data Network & Information Technology Field Engineer performs or leads complex field engineering assignments and perform a variety of engineering assignments involving technology applications involved in the installation, operation, testing, and maintenance of complex electronic / mechanical equipment and information technology (IT) systems and infrastructures.
Employee will be responsible for the following functions/duties: Apply knowledge of design specifications for more complex systems/projects Coordinate and work closely with other engineering, logistics, financial, and program management disciplines to define system specifications and requirements Recommend technology refresh upgrades for end-of-life systems as a technical subject matter expert Define / write function and security requirements for service delivery of command, control, computer, communication and IT systems, which could include virtual environments and associated applications Manage, design and implement command-and-control, debriefing and other associated information system infrastructure and applications Provide operation, troubleshooting and debugging support for computer operations systems, including system security, access, configuration, backups and restores Assist in incident handling in conjunction with the Facility Security Officer and Information Security Officer / Information Systems Security Manager Assures common engineering principles are consistently applied to internal software, hardware and multimedia inventories Researches engineering solutions to address software and hardware requirements in support of system sustainment and new system projects that handle computing, networking, video, audio and data while taking into consideration emissions and communications requirements Assists in system administration, troubleshooting and remediation of command-and-control, debriefing and other IT systems operation performance issues Verify and comply with engineering documentation standards and test procedures Prepare, deliver, and submit technical papers and perform engineering studies Support development of technical proposals and provide comments on technical content and level of effort of the proposed scope of work Develop, maintain, and produce technical documentation and system/subsystem specifications Direct interface and liaison with customers at all levels from quotation to final design and test activities, design reviews, and technical working group meetings to comply with requirements and specifications Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alternatives, and provide recommendations Perform other job-related duties, as required DESIRED QUALIFICATIONS Ability to work with a group or independently High energy, multi-disciplined and professional Experience in a variety of disciplines across electronics, computers, networks, radio frequency, datalink, video, mechanical and associated technological fields REQUIREMENTS
- EDUCATION, TECHNICAL, AND WORK EXPERIENCE An associate's degree in engineering or other technical discipline, or formal academic/vocational/military training and a minimum of 12 years of experience in the specialty field are required for this position.
In addition, a Joint Data & Information Technology Field Engineer must possess the following qualifications: Broad knowledge of concepts, principles, and practices of engineering that enable performance as a senior technical contributor on complex projects or programs Knowledge and skill sufficient to apply developments in engineering to solve problems in the specialty area Working knowledge of computer systems and integrated software application programs Ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software Excellent communication and analytical skills Planning/organizational skills BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA’s Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.
WORKING CONDITIONS Work is typically performed an office environment with no unusual hazards.
Occasional lifting (up to 750 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required.
Travel to remote company work locations will be required.
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified.
Tasking is in support of a Federal Government Contract that requires U.S.
citizenship.
Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment.
SCC: JOTDA18; A3UTTR
Staff UI/UX Designer - Essex Management
US Remote
Please remember to include a link to your online portfolio on your resume and if the site is password protected, how to access it so we can review.
This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and health information technology-focused consultancy founded in 2009 and headquartered in Rockville, MD. The Essex team comprises experts with extensive experience in strategically developing and managing complex health and biomedical information programs for clients in the Federal Government, research academia, and private sectors.
Emmes Group: Building a better future for us all.
Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
Primary Purpose
This role works as part of the Essex Modern Technology & Engineering (MT&E) team and will be focused on owning and driving the Human Centered Design (HCD) capability at the company. This is a senior Staff-level role with operational and strategic deliverables across client-facing projects and internal company initiatives. The role will be responsible for developing user interfaces, design system(s), and providing design strategy/leadership to support life science research in the public and/or private industry. This role will work on client project deliverables as well as in-house Essex deliverables to grow the overall Essex Human-Centered Design (HCD) capability. The role provides strong career growth opportunities in an innovative technology environment working with premier research organizations.
Responsibilities
- Own and drive the Human Centered Design (HCD) capability at
- Lead the development of design solutions that solve complex and challenging UI/UX problems.
- Meet with engineering team leads, and business and product owners to kick-off the design process at project inception.
- Design clean, accessible, and modern UIs that adhere to the unified principles of a
design system. - Develop documentation, including design process working practices, design system guides, and knowledge presentations.
- Provide UI/UX design leadership and advocacy across multiple concurrent projects-both customer-facing and internal. Establish and guide the overall design vision, user-experience strategy, and brand direction for each initiative.
- Work in a collaborative cross-functional team environment to deliver UI mocks and wireframes tied to features across all tiers in a CI/CD Agile environment.
- Leverage any combination of UX research techniques (e.g., card sorting, story maps) to achieve the desired design deliverable goals.
- Collaborate with cross-functional teams, when necessary, to complete cross-project initiatives (e.g., accessibility compliance, design system updates).
- Mentor members of the design team to provide career path guidance.
- Interview UI/UX design candidate(s) and provide evaluation/recommendation to the
hiring manager. - Take ownership of the design interview and evaluation process. Define and improve the process based on industry conventions and evolving trends.
- Own and drive in-house design projects that are used to improve the company's Human Centered Design (HCD) capabilities.
- Contribute to the company's business development activity (e.g., providing design and branding content, and reviewing proposal responses.
- Conduct Voluntary Product Accessibility Template (VPAT) reviews across multiple projects and BD initiatives.
- Work effectively with teams outside of engineering across the Essex organization on key company and/or UI/UX branding initiatives.
Qualifications
- A deep understanding of design techniques and principles involved in the production of conceptual prototypes and wireframes.
- Subject matter expertise in accessibility, accessibility tools, VPAT reviews, application interaction design, and design systems and frameworks (Bootstrap, Foundation, USWDS).
- Experience providing design and accessibility deliverables on multiple projects
running concurrently. - Comprehensive experience using Adobe Creative Suite (Photoshop, Illustrator, XD)
- Excellent understanding of and experience with design collaboration tools such as Figma.
- Excellent communication (oral and written) and collaboration skills.
- Strong analytical skills with the ability to communicate concepts and recommendations confidently to a variety of audiences.
- Thorough, methodical, and exhibits meticulous attention to detail.
- Working knowledge of the following technologies and software: LucidChart, HTML, and
CSS (SCSS). - 10+ years of UI/UX design experience.
- Possession of a Bachelor or Graduate degree in Design or Human-Computer Interaction.
- A portfolio of professional UI/UX web design work.
Though not mandatory but bonus points for:
- Possession of at least one of the following UI/UX certifications: UXC (Nielsen Norman Group UX Certification OR CUA (Human Factors International Certified Usability Analyst)
- Experience working with USWDS (United States Web Design System).
Why work at Emmes?
At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
- Flexible Approved Time Off
- Tuition Reimbursement
- 401k Retirement Plan
- Work From Home Anywhere in the US
- Maternal/Paternal Leave
- Casual Dress Code & Work Environment
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The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
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