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Manager, Product Management - DevX, Source Code Management
✦ New
Salary not disclosed
Mclean, VA 1 day ago
Manager, Product Management - DevX, Source Code Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

The team's work encompasses the entire lifecycle of software artifacts, from inception to archival. Work and Code Management systems - Jira serves as the single source of truth for all work items, features, and defects. This planning layer is integrated with GitHub, which manages the source code and version control, to establish a clear, auditable trail from requirement to code.

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

  • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

  • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

  • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

  • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

  • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:
  • At least 3 years of experience working in Product Management

  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

    • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

    • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:
  • Experience translating business strategy and analysis into consumer facing digital products

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $164,800 - $188,100 for Manager, Product Management

New York, NY: $179,700 - $205,100 for Manager, Product Management

Plano, TX: $149,800 - $171,000 for Manager, Product Management

Richmond, VA: $149,800 - $171,000 for Manager, Product Management

San Francisco, CA: $179,700 - $205,100 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to .

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Not Specified
Senior Coding Specialist
✦ New
Salary not disclosed
Pittsburgh, PA 1 day ago

We are looking for a remote Coding Specialist for an award-winning hospital system! This is a great opportunity to work with a supportive team at a company that cares about its employees! This specialist will assess documentation for each service rendered in the hospital to accurately code principal diagnoses, secondary conditions, procedures, and social determinant codes using American Hospital Association & Current Procedural Terminology guidelines, payer-specific rules for commercial/Medicaid insurance, and drug administration for certain service lines.


Requirements:

  • 2 years of recent inpatient hospital coding experience
  • Must have 1 certification: RHIA, RHIT, or CCS


Benefits:

  • Health, dental, vision, and life insurance
  • Paid time off, including vacation and sick time.
  • Remote
  • Upward mobility!


Who We Are

Headquartered in Central Florida, Pivotal Placement Services is a full-service national workforce solutions firm that specializes in placing healthcare professionals from staff to leadership with both clinical and non-clinical employers. Our Comprehensive and Customer-Focused Workforce Solutions include Direct Placement and Managed Service Provider (MSP) / Vendor Managed Services (VMS) engagements nationally. Pivotal Placement Services is an Equal Opportunity Employer.


Pivotal Placement Services, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Not Specified
Commercial Building Code Inspector
Salary not disclosed

NOVA Engineering is currently seeking afully-certified Commercial Building Code Inspector in Panama City Beach FL. Primary duties will include performing building code inspections and/or plans review (building / structural, mechanical, electrical, and plumbing – as licensed) on residential and commercial buildings, as well as managing specific projects related to these types of code inspections. Some travel may be required for inspections and/or managing projects in the assigned area. The inspector positions are predominately located in the field but may occasionally include office assignments.


Essential Functions:

  • Building Code Review and/or Quality Control Inspections on commercial construction projects (Building, Mechanical, Electrical, and Plumbing)
  • Prepare written and electronic reports, and issue notices of correction
  • Explain and interpret code and/or quality control regulations or requirements
  • Recognize, evaluate and properly resolve unique problems or situations
  • Maintain effective customer service relationship with clients and the public
  • Assist the inspection management team with business development
  • Perform other related duties as assigned by the Manager


Qualifications:

  • Required state of Florida commercial building inspection license (BN#) in two or more of the following disciplines: Building (Structural), Mechanical, Electrical, and Plumbing.
  • 3+ years’ experience performing plan review and/or inspections


Check out our Perks:

In addition to our welcoming company culture and competitive compensation packages, our employees enjoy the below benefits:


  • Use of take-home Company Vehicle and gas card for daily travel to work sites
  • Comprehensive group medical insurance, including health, dental and vision
  • Opportunity for professional growth and advancement
  • Certification reimbursement
  • Paid time off
  • Company–observed paid holidays
  • Company paid life insurance for employee, spouse and children
  • Company paid short term disability coverage
  • Other supplemental benefit offerings including long-term disability, critical illness, accident and identity theft protection
  • 401K retirement with company matching of 50% on the first 6% of employee contributions
  • Wellness program with incentives
  • Employee Assistance Program


NOVA is an Equal Opportunity Employer. All qualified candidates are encouraged to apply. NOVA does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, ancestry, marital status, veteran status or any other characteristic protected by law.

Not Specified
Public Works Code Compliance Officer
✦ New
Salary not disclosed
Bothell, WA 1 day ago

Please note: Application may not be accepted if it is incomplete. Adding your resume and/or cover letter in lieu of the application may not be accepted as well.

Recruitment information: First review will take place on Wednesday, April 1, 2026 at 5:00 pm.

Default schedule will be the following: 5/8's Mon - Fri flexible from 7:00 to 3:30 or 7:30 to 4:00. This role will be onsite for the first six months, with opportunities to work a hybrid schedule thereafter (one day a week).

The City of Bothell is looking for a Code Compliance Officer to join our Public Works Department. This position is responsible for regulatory enforcement associated with City of Bothell Stormwater, Streets, Sewer, and Water systems.

What will you do in this position?

  • Process and investigate complaints submitted to the City.

  • Interact with individuals to discuss violations and alternatives for resolving compliance issues.

  • Serve as a resource for City staff and the Bothell community regarding code requirements and general inquires.

  • Prepare documents, evidence, reports and background data.

A successful candidate in this position will:

  • Communicate clearly, respectfully, and professionally across a variety of settings.

  • Streamline workflows and coordinate effectively with team members.

  • Evaluate and prioritize various tasks, projects, and demands.

  • Work together with the Bothell community and city departments to cultivate strong and successful partnerships.

To read the full job description and review the minimum qualifications, click here.


About City of Bothell: 

  • The City is comprised of 13.6 square miles within both King and Snohomish Counties and is home to 51,760 people (2025). This figure is projected to grow to nearly 75,000 over the next 20 years in tandem with Bothell?s increasingly vibrant downtown and life sciences employment cluster near the I-405 corridor.
  • Learn more about the City?s Organizational Values and the Bothell?s City Council 2040 Vision and Strategic Priorities.
  • Learn more about the City of Bothell's Public Works Department here!

We are committed to being a safe, equitable, and inclusive workplace and community.

The City of Bothell is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people?s lives. The City of Bothell recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.

We seek to recruit and hire talented and engaged job candidates from a widely diverse range of backgrounds. We celebrate the diversity in our workplace and community and believe it makes us stronger.

If you need a reasonable accommodation to support your participation in the recruitment and selection process, please send an email to .

To learn more about the City of Bothell?s commitment to Diversity, Equity, and Inclusion, visit the DEI at Bothell Webpage.


Why Bothell? Bothell offers a career-enriching opportunity to apply your skills and experience in a way that has a positive effect on the community. We encourage professional growth and for employees to ?think outside the box?. We value work-life balance and provide paid vacation and sick leave benefits. We offer ample time off including 11 paid holidays as well as 2 personal holidays. As an

employee, you have access to a robust benefits package that includes medical, dental and vision for you and your family. We also offer life and disability insurance, state pension and deferred compensation for retirement. Commute trip reduction, alternative work schedules, flexible work environment, and hybrid work options are available when appropriate. The City of Bothell creates an environment that supports wellness practices which enhance the quality of life for City employees, and encourage and incentivize participation in an employee wellness program. As a result, the City is a recipient of the Association of Washington Cities WellCity Award.



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Not Specified
Medical Coding Claims Adjuster
✦ New
🏢 Usaa
$63,590 - 121,530
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. This hybrid role requires an individual to be in the office 3 days per week. Relocation assistance is not available for this position.

Identifies and manages existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies, standards, and procedures for business activities.
Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims.
Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims.
Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.
Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.
Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates.
Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.
Supports workload surges and/or Catastrophe Operations as needed.
High School or General Equivalency Diploma.
~2 years of auto liability claims adjusting experience.
~ Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.
~ Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims.
~ Ability to exercise sound financial judgment and discretion in handling insurance claims.
~ Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

4 or more years auto liability/casualty adjusting experience.
~1yr Medical experience to include coding and billing or EMT.
~ Ongoing Professional Development with a focus on Insurance. 
~ Bachelors degree or higher.
~ US military experience through military service or a military spouse/domestic partner.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
 
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
permanent
Job Code: Make Ready Tech ATX-753F
✦ New
Salary not disclosed

Please submit your resume to >>> Avita Property Management LLC

Avita Property Management is one of Texas’s fastest-growing, tech-enabled multifamily operators, currently managing 5,000 units with a clear and aggressive growth plan to exceed 10,000 units within the next 24 months. In addition to third-party management, we own assets across Texas through our sister investment company, OTH Capital.

Our portfolio spans Class A, Class B, and Class C communities, with deep expertise in value-add strategies and high-performance operations across diverse asset types. We excel in environments where operational discipline, decisive leadership, and strategic execution drive measurable results.

Avita is built for scale. We challenge traditional property management through advanced technology, automation, and data-driven execution—delivering efficiency, accountability, and superior outcomes for owners and residents alike. We are actively seeking leaders and partners who thrive on innovation, embrace accountability, and are ready to redefine what modern property management looks like.


Position Description: We are currently seeking a Make Ready Tech to join our team. You will work closely with the Maintenance Supervisor and will be responsible for completing make readies and light work orders and other required tasks. Do you want to be a part of an amazing company culture?  Do you have a sense of urgency and enjoy working in a fast-paced environment with career training and development opportunities?

If so, we have an excellent property management career opportunity for you as a Maintenance Technician/Make Ready. Our Maintenance Technicians/Make Ready Techs provide support to the Service Managers and assume a leadership role in their absence. They provide quality service to our residents, diagnose problems, and make repairs. They are responsible for routine and preventative maintenance repairs. MUST have previous experience.

Responsibilities:

  • Ensuring that apartments are made ready for new residents
  • Complete work and repair orders in a timely fashion
  • Maintain material and supply inventory
  • Working with a team to perform routine preventive maintenance
  • Oversee work performed by outside contractors as necessary

Qualifications:

  • Previous experience in maintenance or other related fields
  • Familiarity with maintenance tools and equipment
  • Ability to handle physical workload
  • Deadline and detail-oriented

Requirements:

Candidates must be positive, team-oriented, have a professional appearance, be highly detailed, performance-driven, organized, have excellent service skills, and be able to manage and organize multiple projects.

  • Require a minimum of (1) years of multifamily maintenance experience 
  • Must pass criminal background and drug screen as well as possess a valid Driver's License.
  • Weekend work & On-Call Emergency Maintenance rotation may be required.

Job Type: Full-time

Salary: From $22.00 per hour plus bonuses

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

 

Experience level:

  • 2 years


 

Schedule:

  • Monday to Friday
  • Weekends as needed


Not Specified
Job Code: Lead Maintenance ATX-753F
✦ New
🏢 Avita Property Management
Salary not disclosed
Austin, Texas Metropolitan 1 day ago

Please submit your resume to>>> Avita Property Management LLC

Avita Property Management is one of Texas’s fastest-growing, tech-enabled multifamily operators, currently managing 5,000 units with a clear and aggressive growth plan to exceed 10,000 units within the next 24 months. In addition to third-party management, we own assets across Texas through our sister investment company, OTH Capital.

Our portfolio spans Class A, Class B, and Class C communities, with deep expertise in value-add strategies and high-performance operations across diverse asset types. We excel in environments where operational discipline, decisive leadership, and strategic execution drive measurable results.

Avita is built for scale. We challenge traditional property management through advanced technology, automation, and data-driven execution—delivering efficiency, accountability, and superior outcomes for owners and residents alike. We are actively seeking leaders and partners who thrive on innovation, embrace accountability, and are ready to redefine what modern property management looks like.


Job Overview:


The Lead Maintenance Technician is responsible for overseeing the maintenance operations of the property, ensuring a safe, clean, and well-maintained environment for residents, staff, and visitors. This role leads maintenance staff, coordinates repairs and preventative maintenance, and ensures compliance with safety standards, company policies, and applicable regulations.


Role Description


This is a full-time, on-site role for a Lead Maintenance professional in the Austin, Texas Metropolitan Area. The Lead Maintenance position involves overseeing day-to-day maintenance operations, performing preventive and routine maintenance, and managing equipment repair and troubleshooting. Key responsibilities include ensuring safety and functionality of property facilities and equipment, as well as addressing any maintenance issues promptly and efficiently. This role is essential for maintaining the high standards Avita Property Management is known for.

Qualifications

  • Proven skills in Equipment Maintenance and Preventive Maintenance
  • Strong experience in Maintenance & Repair and general Maintenance work
  • Ability to perform Troubleshooting to diagnose and resolve technical issues
  • Proficient in managing and prioritizing maintenance operations to ensure facility safety and functionality
  • Strong problem-solving abilities and attention to detail
  • Relevant certifications or training in maintenance or technical repair is preferred
  • Experience in property management or real estate is a plus




Not Specified
Medical Billing and Coding - Start Your New Career
✦ New
Salary not disclosed

Low cost job training - healthcare, tech, business, and more

Make more money in just a few months

Financial aid for those who qualify

Flexible payment options

Find top-rated training programs near you with Dreambound

The #1 platform to find career training

Fully online and evening classes available

Not Specified
E-Commerce Specialist
Salary not disclosed
Rose Hill, NC 4 days ago

Duplin Winery is seeking a data-driven, growth-oriented E-commerce Specialist to oversee the digital storefronts for two primary brands: and . As we continue to expand our digital footprint we need a Shopify expert who lives and breathes conversion rates, digital merchandising, and revenue growth. This position serves as the primary architect of the online customer journey, ensuring that every click leads to a seamless experience and every product page effectively converts visitors into loyal customers. As part of Duplin Winery’s team culture, this role will also participate in cross-training opportunities to gain foundational knowledge of winery operations, including wine tasting and tour experiences, to ensure strong alignment between our digital and on-site guest experiences. This role will also support and manage additional brand or promotional domains as the company’s digital portfolio expands.


Primary Responsibilities

  • Shopify Ecosystem & Content Stewardship: Act as the lead administrator for Shopify across both brands. Responsibilities include keeping all digital content updated and relevant to various operations and locations, ensuring brand assets are constantly refreshed to reflect current campaigns and seasonal shifts.
  • Conversion Rate Optimization (CRO): Continuously analyze user behavior to identify friction points. Implement A/B testing on product pages and checkout flows to improve "add-to-cart" rates and overall site speed.
  • Digital Merchandising & Promotion: Lead the strategy-driven placement of products. Manage seasonal collections and cross-sell/up-sell logic, while coordinating with the marketing team to launch sitewide sales and exclusive online offers.
  • Operational Integration: Ensure the e-commerce back-end remains organized and efficient. This role bridges the gap between digital storefronts and physical operations, ensuring promotions and inventory remain synchronized across all locations.
  • Performance Analytics: Monitor KPIs including traffic, bounce rates, and LTV. Translate complex Shopify and GA4 data into actionable weekly reports for leadership to drive revenue growth.


Qualifications

Required

  • Education: Bachelor’s Degree in marketing, business, communications, or a related field; OR an Associate’s Degree with 5+ years of relevant experience in a digital business environment.
  • E-commerce Experience: 3–5 years of hands-on management within the Shopify ecosystem, including app integrations and theme customizations.
  • Microsoft Platform Proficiency: Full understanding of the MS Office Suite (Word, Excel, PowerPoint).
  • Analytical Skills: Expert-level knowledge of Google Analytics 4 (GA4) and Shopify Analytics.
  • Technical Literacy: Basic knowledge of Liquid, HTML and CSS, paired with a deep understanding of mobile-first UX design principles.

 

 Preferred

  • ERP Experience: Previous experience with NetSuite or similar enterprise resource planning systems to streamline inventory and order management.
  • Skills Focused: Experienced in setting up, testing, and maintaining Shopify discount codes, automatic promotions, and pricing rules.
  • Industry Experience: Experience in consumer goods, hospitality, or the wine/spirits industry.


What We’re Looking For

·        A detail-oriented professional capable of maintaining the unique voice and visual standards of multiple brands simultaneously.

·        A specialist committed to keeping digital environments fresh, relevant, and lightning-fast.

·        An effective communicator who provides clear and consistent updates to leadership and cross-functional teams.

·        A professional who maintains high integrity, confidentiality, and a clean, professional appearance.

 


Not Specified
Senior Microsoft Adoption Consultant
Salary not disclosed
Nashville, TN 2 days ago

Join us as a Senior, AI Workplace Transformation Consultant


You’ll play a pivotal role in delivering successful organisational change, backed by experience and knowledge of PROSCI, Kotter or other change frameworks, while also helping clients unlock the full potential of Microsoft 365, Copilot, Copilot Studio, Viva and more. You’ll develop and implement advanced change management strategies; drive people change and enablement and ensure that new solutions are adopted smoothly and deliver measurable value.


You’ll be a self-starting, adaptable, and energetic individual who thrives in fast-paced environments. You’ll bring strong experience in consultative client engagements, be open to challenge and feedback, and feel confident constructively challenging clients to ensure the best outcomes for everyone involved. A growth mindset is essential, along with a clear expectation that you’ll actively contribute to the continuous improvement of Changing Social.


Location: Nashville Tennessee / Remote Time zone: Eastern or Central preferred


Key Responsibilities:


Change Management Strategy

  • Lead the design and execution of advanced change management strategies for clients adopting Microsoft 365 and Copilot solutions.
  • Apply proven methodologies to build adoption plans, communications, and training tailored to diverse audiences.
  • Ensure all change activities align with client business goals and deliver measurable outcomes.


Stakeholder Engagement

  • Lead stakeholder mapping, engagement planning, and delivery of sessions to secure buy-in at all levels.
  • Advocate, support, coach and mentor senior leaders in the importance and necessity of change.
  • Build strong, trusted relationships with client sponsors, technical leads, and end users.
  • Facilitate workshops and feedback sessions to ensure adoption challenges are addressed proactively.


Adoption Metrics, Reporting & Value Realisation

  • Develop and implement measurement frameworks to track adoption, usage, and ROI of Copilot and other Microsoft solutions.
  • Use reporting tools to monitor project effectiveness and recommend data-driven improvements.
  • Communicate adoption progress and value realisation to key stakeholders and sponsors.


Microsoft 365, Copilot, Copilot Studio & AI Agents

  • Understand, identify, scope and support the elements of the M365 Modern Workplace Applications that are of direct impact to the clients needs.
  • Be well versed in the identification of business workflows and processes. Capable in crafting new ways of working that utilise the M365 platform and drive real world ROI.
  • Deliver Copilot projects and custom conversational AI agents to meet client needs.
  • Advise clients on best practices for creating and managing AI-powered solutions that enhance workflows and productivity.
  • Translate functionality into clear guidance for end users, ensuring solutions are user-friendly and deliver on their promise.
  • Collaborate closely with technical teams and developers to align AI deployments with user needs and organisational policies.


Product & AI Knowledge

  • Leverage deep understanding of our solutions to assess client needs and recommend the most suitable products or agents that deliver optimal value and outcomes.
  • Maintain up-to-date knowledge of Microsoft 365, Copilot for Microsoft 365, Copilot Studio, and broader M365 modern work platform
  • Deliver client training sessions, Q&A drop-ins, and knowledge-sharing to embed new ways of working.
  • Keep up to date of Microsoft’s AI roadmap to guide clients on upcoming features and capabilities.


Client Relationship Management & Pre-Sales

  • Build and maintain long-term client relationships.
  • Embed as a trusted advisor who can spot business benefits for our clients and build proposals and services to support those needs both commercially and via delivery.
  • Support the sales team in scoping client needs, delivering demos, and showcasing our Copilot capabilities.
  • Contribute to proposals and presentations, bringing both change management and technical expertise.


Qualifications

Education:


  • Bachelor or masters degree in Business, Organisational Development, Information Technology, Anthropology or a related field is preferred but not essential.


Experience:

  • 5+ years of experience in adoption and change management, with at least some exposure to configuring or supporting Microsoft 365 solutions.
  • Hands-on experience working with Microsoft 365 products, Copilot Studio, Power Virtual Agents, or similar conversational AI tools is highly desirable.


Certifications:

  • Relevant change management certification (e.g. PROSCI) required. Or significant proven track record and specific detailed knowledge of change frameworks.
  • Desirable: Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Power Platform Solution Architect Expert (PL-600), or equivalent Copilot Studio certifications.


Skills

  • Advanced knowledge of change management tools and methodologies.
  • Strong analytical, problem-solving, and decision-making skills.
  • Ability to communicate complex technical ideas clearly to non-technical audiences.
  • Excellent stakeholder engagement and client relationship management skills.
  • Confident in facilitating workshops and training sessions.
  • Proactive, curious, and adaptable mindset with a passion for emerging AI capabilities.


Core Competencies

  • Knowledge & Experience: Advanced knowledge of Microsoft 365, Copilot Studio, and change management best practices. Mentor colleagues and leads client training.
  • Business Impact: Leads complex projects, drives measurable adoption, and supports business development.
  • People & Team Management: Coaches junior team members, resolves issues, and drives collaboration.
  • Communication & Influence: Communicates effectively with clients and internal teams, translating between technical and non-technical contexts.
  • Problem Solving & Innovation: Designs creative solutions for adoption challenges, drives continuous improvement, and keeps up to date with the AI landscape.


Why Join Changing Social?


We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Changing Social has ambitious plans for the future. We aim to expand our team substantially in the coming years, having grown 58% over the past 12 months, with growth plans to hit a head count of 200 over the next three to five years.

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary.


Benefits:


  • Annual Leave: 23 days of annual leave per calendar year, excluding Public Holidays, with an additional day for each year of employment up to a maximum of 5 days.
  • Additional Leave: Gain an additional day of leave for each year of service, up to a maximum of 5 days.
  • Annual Leave Carry Over: Carry over up to 5 days of unused annual leave to the next year.
  • Festive Period: Business closure for a week during the festive period in December.
  • Public Holidays: Flexibility to work over public holidays if desired or required, with time taken back on a subsequent day.
  • Pension Scheme: 2% 401k employer contribution, 5% employee contribution.
  • Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones.


Additional Benefits:


Health and Wellbeing:

  • US Health, Vision and Dental Plan
  • My Mind Pal Wellbeing App


Financial Security:

  • Bravo Perks: Points schemes and vouchers.
  • Bravo Hub: Access to discount codes.
  • Financial Wellbeing Tools: Budget planners, money-saving tools, and financial education resources.


Personal Development:

  • Paid Microsoft Training and Certifications: Enhance your professional skills with company-sponsored training.


More about Changing Social


Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach. Our POP values Preparation, Ownership, and Pride are the behaviours that underpin our high-performance culture. They’re how we turn our values into action, every day.

Not Specified
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