Codex Owner Jobs in Usa

At Brassica, our General Managers are known as Owner Operators. Being an Owner Operator at Brassica is about Entrepreneurship, Leadership, Mentorship, Craftsmanship, and Relationships.

It’s about building your own business and earning half of the bottom line. Owner Operators typically earn between $125k and $325k per year. We will help you get prepared to run your own extraordinary restaurant. Your team. Your guests. Your community. Your Brassica.

…it’s about Entrepreneurship

From the big details to the little details, and everything in between, entrepreneurship means caring about it all… plus the ability to problem solve and the mindset to continuously learn and improve. Like successful entrepreneurs, Owner Operators are well rewarded as their business grows and thrives.

…it’s about Leadership

Setting the right tone for energy, urgency, patience, and excellence is the essential role of an Owner Operator. Our organization cultivates great leaders who learn how to invest in people’s lives, and bring out their best to help them grow personally and professionally. You’ll be given the training, tools, and resources to hire good people and build a great team.

…it’s about Mentorship

It’s your restaurant, but you’re not alone. Brassica’s Owner Operators are there for each other, and the Operations Support Team is here to help you as well. Your success is our success. You’ll have regular check-ins, individualized goal-setting, and the guidance to help you thrive. In turn, you will mentor your team and other leaders to help them be successful.

…it’s about Craftsmanship

We take extra care in getting it right, because it’s the right thing to do. Our delicious food is prepared from scratch using truly extraordinary ingredients. This philosophy extends to our architecture as well. You will have a restaurant that inspires with its beautiful materials, award-winning art work + design, and outstanding craftsmanship.

…it’s about Relationships

Building a great business isn’t enough; we want you to build a great life. With great hospitality and delicious food, your restaurant will naturally form a community for your guests and team. You’ll build lasting relationships, and create life-long connections.

If you want to be a part of a world class organization, make a positive impact, and do work you can be proud of, apply to the Brassica Owner Operator Training + Development Program.

What you can expect from us:

• Extensive Training: 20 weeks of comprehensive training to ensure you’re well-prepared.
• Professional Development: Access to various professional development opportunities, from continuing education courses to expeditions with NOLS (National Outdoor Leadership School).
• Supportive Work Environment: Collaborative and dedicated coworkers, in a positive, professional setting.
• Comprehensive Benefits: Enjoy a complete benefits package, including health, dental, disability, life insurance, 401(k), as well as paid parental leave.
• Generous Vacation: Receive four weeks of paid vacation annually.
• Sabbatical Leave: Benefit from an additional paid sabbatical every five years.
• Best-in-Class Compensation: Owner Operators with their own restaurant earn half the bottom line, which is typically between $125,000 and $325,000 (protected with a guaranteed minimum weekly income of $1,500). Owner Operators in Training earn between $70,000 - $90,000 per year (for 2-3 years) while learning and preparing to open a Brassica of their own.

What we expect from you:

• Growth Mindset: Strong motivation for personal and professional growth.
• Invest in Others: Continuously help those around you to learn, grow, and perform at their best.
• Team Player: A collaborative, “roll up your sleeves” approach, always ready to work alongside your culinary and service team.
• Exceptionally Positive Attitude: Enthusiasm, optimism, and lots of energy.
• Professionalism: Excellent communication skills, confidence, and follow through.
• Thrive in a Fast Paced Environment: Ability to maintain Brassica’s high standards under all circumstances.
• Exceptional Work Ethic: Demonstrate a proactive leadership style with a strong sense of urgency, eager to work long 9-12 hour days, with a willingness to go above and beyond when necessary to achieve your goals.
• Openness to Travel + Relocate: Be open to travel during training and willing to relocate for the opportunity to open your own location.
• Background: A Bachelor’s Degree with a strong GPA, and/or a track record of success in your current career.

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The word Owner in this job title is used to describe how Owner Operators are paid like owners. It does not mean or represent stock or equity ownership.

The Role

The Senior Project Manager (Mission Critical) is responsible for all project administration including all contractual requirements, agreements with trade partners, purchase orders, and risk management. This individual also manages general work performance and quality, and overall team progress against the project plan.

Budget Updates:

• Produce thorough forecast of Cost-to-Complete which drills down to identify potential exposures
• Coordinate the use of Oracle with Expedition to readily identify exposures
• Require the project team to track costs of field directives and back charges for forecasting purposes
• Create detailed analysis of line-item exposures, particularly unit price contracts
• Follow the Forecasting Calendar for on-time completion of forecasts
• Teach the Standard Operating Procedures for budget updating to others

Change Order Management:

• Require the project team to fully utilize Expedition to track all Proposed Change Order (PCO) items including in-scope and out-of-scope
• Provide the Owner with up-to-date status reports relating to Changes
• Require the project team to produce a monthly Owner Change Order (OCO) to prevent aging of PCO issues which further allows for timely closure of Changes with Subcontractors
• Work to recover all legitimate GC costs relating to Owner Changes
• Track the status of all Contract Allowances in Expedition and submits Change Order Requests (COR) when an over-run is likely
• Require the project team to track all field directives and back charges in Expedition for timely processing on a monthly basis, i.e. composite clean-up, hoisting time, etc.

Project Close Out:

• Establish an effective Close-out Plan early in the project which includes the early collection, review, and packaging of Contract close-out documents
• Implement the use of the Noncompliance Reporting System
• Require the team to utilize the Work list System to organize and manage the completion of phases of the work
• Utilize the Completion-Compliance-Quality Form (CCQ) process for close-out
• Teach close out process to other SCCI employees

Owner/Sub Requisition Process:

• Require the project team to have the completed pay requisitions approved by the Owner no later than the 1st of each month
• Produce an effective Schedule of Values
• Establish a regimented process for the collection of payments no later than 30 days and subsequent efficient system for the payment to Subcontractors
• Review the Hold Reports before payment is due to allow for timely handling of deficiency issues and payment to Subcontractors/Vendors

Cash Management:

• Consistently manage the cash flow of the Project to maintain a fiscally responsible position for SCCI
• Produce an effective Schedule of Values which supports a strong cash flow position
• Review each Subcontractors initial Schedule of Values to prevent overpayment
• Review Sub/Vendor requisitions to prevent payment of unsigned or unfunded Change Orders
• Produce and update the cash model for the Owner to prevent surprises
• Produce an accurate percent complete projection to support the SCCI financial management process

Meeting Management:

• Establishes a meeting regiment for the Project Team which provides for effective communication and problem solving
• Follow the SOP for focused meetings such as PM/PE, OAC's, subcontractor meetings, coordination meetings, Precon Sessions, etc.
• Manage all meetings by agenda and work to time limits

Contract Logs:

• Require the Project Team to assemble and maintain the Project Logs (Cash Management, Change Management, Noncompliance, Buy-Schedule, Contracts, Procurement, Submittals, RFI's, Safety, Hold Reports, Construction Schedule, Work lists) and periodically review for accuracy
• Conduct focus meetings once per month to review the maintenance of those logs and drills down to identify potential exposures and issues

Subcontractor Relationships:

• Establish a "Firm but Fair" approach to building relationships with Subcontractors
• Promote an environment of organization and professionalism with Subcontractors
• Address issues immediately with a non-performing Subcontractor to protect SCCI from resulting delay and potential impact

Exhibit B Purchasing Process:

• Work with the Project Team, including Superintendents and Estimators, to consistently produce clear, thorough, and accurate Scopes of Work based on drilled down review of documents
• Organize and administer a well-planned purchasing process to prevent the "Just in time" purchase of materials
• Understand the priority of timely buy-out and gather the resources to meet the buy schedule

Schedule Management:

• Provide leadership with the Superintendent to produce a clear, thorough, and accurate baseline Contract Schedule which rarely requires changes to the original logic
• Track events, impacts, and changes in the schedule to allow for the management and prevention of delays
• Lead the Project Team to focus on critical path matters to prevent non-excusable delays
• Manage and distribute organized and efficient Monthly Updating Process in accordance with the SCCI SOP
• Provide the Owner with written monthly updates of the Contract Schedule in accordance with the requirements of the Contract
• Take decisive action with subcontractors that are impacting the schedule
• Produce buy-out and procurement schedule and assist with writing monthly schedule narrative in conjunction with the Scheduling team

Risk Management:

• Complete the buy-out process in a manner which permits the timely flow of work, prevents budget issues, contract executions, bonds, insurance, etc.
• Write timely notices to Owner and Subcontractors
• Secure CCD authorizations before proceeding with Changes
• Take immediate action when a non-performing Subcontractor is likely to cause impact to the Project
• Work to complete the submittal and coordination process no later than 180 days
• Teaches a risk management regiment to others on the project team

Owner Relationship:

• Work to establish a trusting and professional relationship with the Owner
• Focus on keeping the Owner well informed of important matters to prevent surprises
• Work to secure a strong letter of recommendation from the Owner for SCCI

Quality Management:

• Provide leadership in the utilization of the Quality Management Program on the project, which outlines quality expectations
• Participate with the project team to institute the use of First Delivery and Quality Benchmark Inspections as the work progresses
• Implement the use of the Nonconformance Reporting System to track and manage deficiencies in the work
• Require the use of mock-ups to establish the quality expectations as defined in the Quality Management Program

Team Leadership:

• Strive to create synergy and a teamwork atmosphere on the project
• Lead by example by establishing the work ethic guidelines for the entire team and therefore establishes the boundaries and expectations
• Organize periodic team events and training sessions to advance the SCCI strategy of "Train & Develop Our People
• Act immediately when personal conflicts emerge among the team

Mentoring/Training:

• Oversee career and educational development of team personnel
• Require the adherence of standard operation procedures and actively teach each process

Qualifications

• Bachelor’s degree in applicable discipline and a minimum of 10 years of experience relative to project size and scope
• Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing
• Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions
• Ability to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity
• Ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations
• Possess judgment to know when to appropriately escalate issues up the chain of command
• The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems
• A strong sense of urgency and initiative. Able to quickly study and react to complex issues
• Excellent problem-solving skills and the ability to confidently and decisively take action
• Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role:

The Senior Project Manager is responsible for all project administration including all contractual requirements, agreements with trade partners, purchase orders, and risk management. This individual also manages general work performance and quality, and overall team progress against the project plan.

Responsibilities:

Budget Updates:

• Produce thorough forecast of Cost-to-Complete which drills down to identify potential exposures
• Coordinate the use of Oracle with Expedition to readily identify exposures
• Require the project team to track costs of field directives and back charges for forecasting purposes
• Create detailed analysis of line-item exposures, particularly unit price contracts
• Follow the Forecasting Calendar for on-time completion of forecasts
• Teach the Standard Operating Procedures for budget updating to others

Change Order Management:

• Require the project team to fully utilize Expedition to track all Proposed Change Order (PCO) items including in-scope and out-of-scope
• Provide the Owner with up-to-date status reports relating to Changes
• Require the project team to produce a monthly Owner Change Order (OCO) to prevent aging of PCO issues which further allows for timely closure of Changes with Subcontractors
• Work to recover all legitimate GC costs relating to Owner Changes
• Track the status of all Contract Allowances in Expedition and submits Change Order Requests (COR) when an over-run is likely
• Require the project team to track all field directives and back charges in Expedition for timely processing on a monthly basis, i.e. composite clean-up, hoisting time, etc.

Project Close Out:

• Establish an effective Close-out Plan early in the project which includes the early collection, review, and packaging of Contract close-out documents
• Implement the use of the Noncompliance Reporting System
• Require the team to utilize the Work list System to organize and manage the completion of phases of the work
• Utilize the Completion-Compliance-Quality Form (CCQ) process for close-out
• Teach close out process to other SCCI employees

Owner/Sub Requisition Process:

• Require the project team to have the completed pay requisitions approved by the Owner no later than the 1st of each month
• Produce an effective Schedule of Values
• Establish a regimented process for the collection of payments no later than 30 days and subsequent efficient system for the payment to Subcontractors
• Review the Hold Reports before payment is due to allow for timely handling of deficiency issues and payment to Subcontractors/Vendors

Cash Management:

• Consistently manage the cash flow of the Project to maintain a fiscally responsible position for SCCI
• Produce an effective Schedule of Values which supports a strong cash flow position
• Review each Subcontractors initial Schedule of Values to prevent overpayment
• Review Sub/Vendor requisitions to prevent payment of unsigned or unfunded Change Orders
• Produce and update the cash model for the Owner to prevent surprises
• Produce an accurate percent complete projection to support the SCCI financial management process

Meeting Management:

• Establishes a meeting regiment for the Project Team which provides for effective communication and problem solving
• Follow the SOP for focused meetings such as PM/PE, OAC's, subcontractor meetings, coordination meetings, Precon Sessions, etc.
• Manage all meetings by agenda and work to time limits

Contract Logs:

• Require the Project Team to assemble and maintain the Project Logs (Cash Management, Change Management, Noncompliance, Buy-Schedule, Contracts, Procurement, Submittals, RFI's, Safety, Hold Reports, Construction Schedule, Work lists) and periodically review for accuracy
• Conduct focus meetings once per month to review the maintenance of those logs and drills down to identify potential exposures and issues

Subcontractor Relationships:

• Establish a "Firm but Fair" approach to building relationships with Subcontractors
• Promote an environment of organization and professionalism with Subcontractors
• Address issues immediately with a non-performing Subcontractor to protect SCCI from resulting delay and potential impact

Exhibit B Purchasing Process:

• Work with the Project Team, including Superintendents and Estimators, to consistently produce clear, thorough, and accurate Scopes of Work based on drilled down review of documents
• Organize and administer a well-planned purchasing process to prevent the "Just in time" purchase of materials
• Understand the priority of timely buy-out and gather the resources to meet the buy schedule

Schedule Management:

• Provide leadership with the Superintendent to produce a clear, thorough, and accurate baseline Contract Schedule which rarely requires changes to the original logic
• Track events, impacts, and changes in the schedule to allow for the management and prevention of delays
• Lead the Project Team to focus on critical path matters to prevent non-excusable delays
• Manage and distribute organized and efficient Monthly Updating Process in accordance with the SCCI SOP
• Provide the Owner with written monthly updates of the Contract Schedule in accordance with the requirements of the Contract

Risk Management:

• Complete the buy-out process in a manner which permits the timely flow of work, prevents budget issues, contract executions, bonds, insurance, etc.
• Write timely notices to Owner and Subcontractors
• Secure CCD authorizations before proceeding with Changes
• Take immediate action when a non-performing Subcontractor is likely to cause impact to the Project
• Work to complete the submittal and coordination process no later than 180 days
• Teaches a risk management regiment to others on the project team

Owner Relationship:

• Work to establish a trusting and professional relationship with the Owner
• Focus on keeping the Owner well informed of important matters to prevent surprises
• Work to secure a strong letter of recommendation from the Owner for SCCI

Qualifications:

• Bachelor’s degree in applicable discipline and a minimum of 10 years of experience relative to project size and scope
• Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing
• Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions
• Ability to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity
• Ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations
• Possess judgment to know when to appropriately escalate issues up the chain of command
• The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems
• A strong sense of urgency and initiative. Able to quickly study and react to complex issues
• Excellent problem-solving skills and the ability to confidently and decisively take action
• Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Regional Director (South East)

G.J. Gardner Homes – San Antonio, TX

Are you an operations-focused leader with a background in homebuilding? Do you enjoy coaching small business owners to help them streamline their processes and grow their profits?

G.J. Gardner Homes is looking for a Regional Director to join our team in San Antonio. This is a pivotal role focused on the day-to-day success of our Franchise Owners. You will be their primary point of contact—part business coach, part operations expert, and part brand advocate.

Your goal is simple: help our Franchise Owners use the "G.J. Way" systems to build better businesses and deliver high-quality homes.

The Role: Supporting Our Franchise Owners

As Regional Director, you will manage the relationship between the Franchisor and our local offices. This isn't a "behind-the-desk" corporate role; it’s a hands-on position where you’ll dive into the details of business planning, financial health, and construction milestones.

Key Responsibilities

• Business Coaching: Work one-on-one with Franchise Owners to develop annual business plans and set realistic targets for sales, starts, and completions.
• Financial Oversight: Regularly review KPI data (GP per job, overheads, and build times) to identify areas for improvement and ensure long-term profitability for Franchise Owners.
• Operational Support: Help owners manage their teams, specifically assisting in the recruitment and training of New Homes Consultants.
• Compliance & Quality: Visit offices to ensure Franchise Owners are following G.J. Gardner systems, meeting model home requirements, and adhering to legal and safety standards.
• Network Connection: Act as the bridge between the San Antonio office and our Franchise Owners in the field, sharing best practices and resolving roadblocks as they arise.

Who You Are

We are looking for someone with a solid foundation in the construction industry who understands the "nuts and bolts" of running a successful building business.

• Experience: At least 5 years of experience working with small businesses or within the residential construction/homebuilding sector.
• Homebuilding Knowledge: You understand construction schedules, gross margins, and the challenges local builders face.
• Communication: You are a natural "people person" who can deliver feedback firmly but with empathy to Franchise Owners.
• Organized & Self-Driven: You’re comfortable managing your own schedule and keeping detailed records of communication and site visits.
• Values: You align with our core beliefs: Act with Integrity, Practice Empathy, Strive to be Better, and Succeed through Collaboration.

Location, Travel & Compensation

• Base: This is an in-office role based at our San Antonio, TX headquarters.
• Travel: You will spend time in the field with our Franchise Owners. Estimated travel is 25% – 30% (covering Texas and parts of the SE Coast).
• Salary: USD $90,000 – $100,000 (Base) plus performance-based incentives.

Why Join G.J. Gardner Homes?

This is a stable, rewarding role where you can see the direct impact of your work on the success of local entrepreneurs. You’ll be part of one of the world's largest building franchise networks with operations in the US, Australia and New Zealand within a small and highly supportive team.

Apply today!

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are seeking an individual to join our organization as a Business Development Analyst supporting the Aspen Dental brand. This challenging position will provide support to one of the most dynamic segments of our company; our Practice Ownership Program (POP). The Business Development Analyst will facilitate Owner financing with 3rd Party lenders, work with Finance during month-end close regarding Practice Ownership Program economics and accounting. This position will also involve providing ongoing support for the Practice Owners via financial and ad-hoc analysis, as well as deal and financing support.

Responsibilities:

With appropriate guidance this role will be accountable for the following:

• Facilitate Owner financing with 3rd Party lenders
• Support month-end close process for Owners in partnership with Finance team
• Assist in monthly Profit and Loss statement reviews with prospective Owners and existing Owners.
• Prepare ad-hoc analysis and manage TAG support and follow-up (ongoing practice requests)
• Assist, track, and follow up with internal stakeholders and Owners in the transactions from start to completion
• Prepare and present presentations with Executive Management team on Practice Owner growth
• Data Analysis and recommendations on system and process improvements

Minimum Education and Experience:

The person selected for this new and exciting opportunity will possess a Bachelor’s in Business Administration. While a few years of experience in a finance or business analyst role will be helpful, even more essential is a desire to succeed. You will need to be a highly effective communicator as you will interact with Senior Management and High Net Worth individuals. The ability to build strong business relationships in a multicultural environment is essential. This role will utilize spreadsheets extensively and an understanding of P&L’s and other financial statements will be needed. You should be skilled in the use of Microsoft Office, Financial Reporting Tools, and presentation software.

In summary, if you are a driven individual willing to provide all the skill and energy required to meet the demands of a growing sales and business development team then we would welcome hearing from you.

Annual Pay Range: $75-90k

A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

About the Company

IronRoad is conducting a confidential search for an experienced Senior Commercial Property Manager for our Cincinnati/Dayton Ohio Client.

About the Role

(MUST HAVE COMMERCIAL PROPERTY MANAGEMENT EXPERIENCE TO BE CONSIDERED FOR THE POSITION) The Sr. Commercial Property Manager we are looking for will be responsible for total day to day planning, supervision, and scheduling of property management functions for an assigned portfolio of property investment Portfolio and 3rd Party assignments to achieve owners' investment goals and objectives, and to provide high level of customer service to clients. A strong Sr. Property Manager will be a motivated self-starter who can work independently to meet all deadlines as required. They will be detail oriented and use good judgment skills in overseeing the day-to-day operations. They will have working knowledge of office processes, computer software, and electronic communications tools to include, Microsoft office, Word, Excel & PowerPoint. A successful Sr. Property Manager will have developed written and verbal communication skills, proven interpersonal skills with experience providing administrative support in a high-profile environment with tact and diplomacy all while maintaining standards of professionalism for the organization in the areas of confidentiality, teamwork, timely and effective communications, enforcement of company policies, and standards of customer service. We are looking for someone who brings a great vibe to our client's team.

Responsibilities

• Regular attendance is required during normal working hours. Work beyond 40 hours per week may be required on occasion.

Qualifications

• 5 + years of experience in Commercial Property Management
• Real Estate License
• CPM, RPA preferred
• Must be customer service oriented with excellent interpersonal skills and problem-solving abilities
• Must have proven management administrative skills
• Must be able to organize and plan and to multi-task
• Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Excellent written and verbal communication skills
• Must be able to compose business letters, prepare reports, and assemble presentations from beginning to end
• Must be able to handle a great deal of confidentiality
• Position requires valid driver's license to travel to properties, meet with clients and vendors

Required Skills

• Client Service:
• Serve as primary client communication contact for any building issues or for problems between clients.
• Promptly respond to requests from clients for service or information with the goal of helping them in the shortest possible time.
• Anticipate and solve client concerns involving maintenance and service of the buildings.
• Develop and implement client retention programs, including planning and coordination of client appreciation events as approved by Owner.
• Communicate regularly with clients by newsletter or other correspondence to let them know about upcoming events, construction projects, new neighbors, etc.
• Follow up on progress of service requests from Clients to assure they are satisfied with Services' maintenance and contracted services.
• Proactively on a routine basis visit each client to give a "personal touch", and to aid the development of a trusting business relationship.
• All associates are required to monitor, track, and summarize time spent on projects and assignments to measure account profitability.
• Financial and Reporting Services:
• Prepare annual operating expense budgets for each portfolio property.
• Create non-recurring expense projections annually - making recommendations to Owner for long range capital budgeting.
• Prepare variance reports monthly or quarterly for Owners/Asset Managers, as required.
• Calculate and provide information annually or quarterly (as needed) for CAM billings to Accounting as required by certain building leases or condo management agreements.
• Invoice clients for services, as required by the lease.
• Revise budget as necessary during the year.
• Maintain communications contact with Owner representatives - keep Owners well informed on matters affecting the properties.
• Code and approve operating expense invoices for payment.
• Interface with the Asset Management on new properties and properties being refinanced providing financial or physical property information, as needed.
• Prepare "Year to Year" variances as required by Owner.
• Prepare 3rd party monthly accrual reports and variance reports plus any other reports deemed necessary by the Owner.
• Plan and coordinate Annual Association Meetings with unit owners or park association landowners.
• Quality Control:
• Regular inspection and evaluation of building interior and exterior finishes, cleaning, doors, locks and windows, HVAC systems, building mechanical systems, roofs, pavement, landscaping as well as janitorial, security and trash services.
• Identify emergency, safety, and urgent repairs, solicit bids, and recommend action to Owner.
• Coordination, negotiation, contracting and supervision and quality control of all outside service providers for janitorial, landscape care, snow removal, electrical, plumbing, heating and air conditioning repair and maintenance, parking lot repair and maintenance, carpenters, window washers, roofers, etc.
• Create bid specifications for repair or regular maintenance work.
• Create and administer Inspection and Testing Schedules for Preventative Maintenance of building systems.
• Assist leasing; back up agent to show space to prospects as needed; develop renewal/expansion leads and communicate such.
• Conduct property tours as required with lenders, insurance companies, owners, and investors.
• Supervise minor building renovation or improvement work.
• Communicate with tenant fit-up team to coordinate construction activities in assigned portfolio.
• Maintain 24 hour / 7-day availability for property emergencies.

Physical Demands and Work Environment

• The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Pay range and compensation package

Full-Time - $65,000.00 - $90,000.00 + Annual Bonus + Medical/Dental/Vision/401k

Compensation is based on skill & experience and determined with the hiring manager

Equal Opportunity Statement

IronRoad

About Waltbillig & Hood General Contractors

Waltbillig & Hood General Contractors is a full-service General Contracting and Construction Management firm based in Naples, FL. Founded in 2016, Waltbillig & Hood has earned a reputation as one of Southwest Florida’s leading general contractors. With over 40 years in the SWFL area, W&H specializes in various healthcare and commercial projects ranging from medical offices and hospitals to multi-family construction, storage facilities, automotive dealerships, retail, office, and industrial facilities.

If you want to work with a team of professionals who are out to deliver the best results possible for you and everyone involved, Waltbillig & Hood could be your home for a long-lasting and rewarding career in the Southwest Florida construction industry. We offer a very competitive salary and an extensive benefit package.

The basic functions of the WHGC Project Manager include, but not limited to:

• Provide the leadership and direction necessary to sustain the company’s growth within the framework of the company’s Employee Handbook, Policies and Procedures, and Core Values.
• Maintain great Owner/Client business relations.
• Knowledge and ability to develop and implement technical business components regarding project schedules, workmanship, anticipated costs, and financial reports.
• Review all subcontractor and vendor costs for accuracy to ensure WHGC is managing all activities in the most cost-effective manner to maximize the overall profitability of the company.

Ability to effectively produce and manage all project controls including, but not limited to, the following for each assigned project:

• Overall Project Schedule (OPS) Ability to create and effectively communicate the OPS in the timeline that meets the occupancy objectives of the Owner as well as requirements of the Owner and Contractor Agreement (Contract).
• Purchase Order/Change Order Log (Subcontractor): Ability to maintain an accurate and updated account of all current and potential Change Orders on a bi-weekly basis.
• Submittal and Material Procurement: Ability to oversee the development and maintenance of the Material Status Log to meet project specific requirements and ensure delivery of all specified building components before respective start date(s) as indicated on the Overall Project Schedule.
• Proposed Change Orders and Change Request (Owner): Ability to effectively represent and/or assist WHGC in Owner/Architect/ Contractor (OAC) Meeting(s) and receive prompt signature approval for each change in scope of work monthly.
• Ability to effectively communicate and collaborate with Owner/ Architect/Engineers regarding all project specific inquiries, issues, statuses for each assigned project.
• Knowledgeable and understanding of Owner and Subcontractors contracts.
• Ability to work together with the project Superintendents and Project Managers (if necessary) and render the objectives of WHGC.
• Demonstrate ability and knowledge to perform the role as Project Manager. This requires knowledge and daily implementation of exceptional construction industry principles and practices, business management, and a foresight for resolving problematic circumstances, issues, events, etc.
• Ability to frequently compile and communicate critical information in written format through issuance of formal letter(s). Must have the ability to compose well-articulated letter(s) documenting intended purpose and intended results.
• Ability to frequently analyze and compile information for purpose of composing presentations, both in oral and/or written format, to various audiences such as Owners, Architects, Engineers, and/or WHGC personnel.
• Proficient in use of trade specific software and in personal computer applications including Microsoft Office, Windows, Procore, MS Project, etc.
• Skilled in identifying and reacting “with resolution” to unacceptable workmanship, quality, or products.
• Maintain monthly project cost reporting per company procedures.
• Ability to make timely judgments at a high level, and render good decisions.
• Ability to enforce the requirements of the company policies and procedures.
• Knowledge and ability to interpret building codes and ordinances.
• Must have good communication skills that will enable response to common inquiries or complaints from customers and/or others as well as ability to effectively present information to superiors.
• Must have the knowledge and ability to control costs within his/her responsibility area within a given project.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Experience:

• Project Management in Construction: 3 years (Preferred)
• Work Location: In person

POD Leader / Property Manager

Ready to own your portfolio and lead a high-performing team? We're looking for an experienced single-family property manager to step into our Pod Leader role — a dynamic position where you'll take full ownership of a dedicated portfolio of residential properties while leading a team that supports you.

As a Pod Leader, you'll be supported by a dedicated offshore Assistant Property Manager who handles leasing and maintenance coordination — giving you the leverage to focus on owner relationships, performance, and strategic decision-making. This is a fully remote role, but we need someone rooted in the greater Charlotte area who knows the local market inside and out.

What You'll Do

Lead Your Pod

• Oversee a designated portfolio of single-family residential properties end-to-end
• Manage and mentor your offshore Assistant PM to KPIs and SOPs
• Lead pod meetings to align priorities and address challenges
• Conduct performance audits (vacancies, financials, compliance) and drive continuous improvement

Own Owner Relationships

• Serve as the primary point of contact for property owners — building trust and delivering results
• Conduct handover meetings with the Business Development team for new owner onboarding
• Communicate proactively with every owner at minimum every 90 days
• Review and explain owner statements; advise on rental pricing and property improvements

Drive Leasing & Occupancy

• Develop and execute vacancy-reduction strategies to minimize days on market
• Review and approve lease agreements; negotiate terms when necessary
• Ensure Appfolio listings are accurate, market-ready, and visually compelling

Manage Turnovers & Maintenance

• Track turnover projects and ensure expedited completion
• Ensure move-out inspections occur within 2 business days of vacancy
• Oversee security deposit disposition accurately and in compliance with applicable law

Ensure Compliance & Reporting

• Oversee eviction or legal proceedings and keep owners fully informed throughout
• Ensure all processes and properties comply with local, state, and federal regulations including Fair Housing
• Maintain LeadSimple and Appfolio platforms with accurate, up-to-date information

What We're Looking For

• 3+ years of experience in residential property management, preferably single-family
• Located in the greater Charlotte area — local market knowledge is essential
• NC Real Estate License (active or inactive)
• Proven ability to manage owner relationships with professionalism and responsiveness
• Experience leading or mentoring others
• Strong working knowledge of Appfolio or similar property management software
• Highly organized with excellent follow-through and the ability to manage competing priorities
• Self-directed and comfortable working in a fully remote environment
• Familiarity with NC landlord-tenant law, Fair Housing regulations, and lease compliance

Bonus Points

• Experience working with offshore or virtual team members
• Familiarity with LeadSimple or similar workflow management tools

Why Join Us

• Fast growing company with opportunities for advancement
• Salary plus bonus
• Fully remote role with flexibility — work from anywhere in the Charlotte area
• You'll have a dedicated offshore assistant PM to handle leasing and maintenance coordination, so you can focus on leadership and strategy
• A team that invests in your growth — quarterly professional development is encouraged and supported
• Clear KPIs and autonomy to run your pod like your own business
• A culture of accountability, excellence, and continuous improvement

OPERATIONS MANAGER – SYSTEMS, WORKFLOWS & AI ENABLEMENT

The Owner/Principal Attorney is a visionary, strategist, and innovator. Growth is now constrained by operational bandwidth, workflow consistency, and the absence of a single person fully owning execution across all practice areas.

Why This Role Matters

The Operations Manager exists to bring structure, follow-through, and operational discipline to the firm—turning vision into systems, and systems into results. This role is for someone who takes pride in doing things the right way—and isn’t satisfied until they are done right.

At Safe Harbor Wills & Trusts, growth means building systems that allow good people to do excellent work consistently, without cutting corners.

As Operations Manager, your work will directly shape how the firm operates, how it scales, and how clients are served over the long term. You’ll partner closely with an owner who values structure, respects operational leadership, and gives you the authority to implement systems that last.

If you’re motivated by clarity, accountability, and the satisfaction of building something durable and well-run, this role offers the opportunity to make a meaningful, lasting impact.

CORE MISSION

• Turn vision into systems.
• Turn systems into habits.
• Turn habits into measurable time savings, consistent outcomes, and predictable growth.

Compensation - COMPENSATION & GROWTH   $67,500 – $75,000 base salary, DOE Bonus eligibility tied to firm growth and improved margins, 401(k) with employer matching, Life insurance, Paid vacation after ninety (90) days, clear path to Director of Operations as the firm grows

$67,500 – $75,000 base salary DOE - Bonus eligibility

SCOPE OF RESPONSIBILITY

This is a firm-wide role covering all practice areas, including:

• Estate Planning
• Medicaid Planning
• Probate & Trust Administration
• Special Needs Planning
• Client C.A.R.E. program (Client Maintenance & Continuity Program)

ABOUT THE C.A.R.E. PROGRAM

Safe Harbor’s C.A.R.E. program is the firm’s ongoing client service and maintenance program, designed to provide structured follow-up, updates, and long-term support after initial legal planning is completed.

The C.A.R.E. program supports consistent client engagement, document upkeep, funding alignment, and referral continuity across all practice areas.

From an operations standpoint, the C.A.R.E. program functions as a recurring, system-driven component of the client lifecycle, requiring disciplined workflows, tracking, automation, and accountability to operate effectively at scale.

The Operations Manager does not sell the C.A.R.E. program directly, but is responsible for ensuring it runs consistently, securely, and predictably as part of the firm’s overall service model, enhancing client satisfaction, renewal rates, and referral rates.

PRIMARY RESPONSIBILITIES

Customer Journey & Workflow Ownership

• Own and maintain a unified Customer Journey Map (current and future state).
• Ensure workflows align with a consistent client experience across all practice areas.
• Eliminate ambiguity, rework, and handoff failures.
• Support the design, implementation, and oversight of a tiered drafting and production model, including appropriate use of offshore or third-party resources, while maintaining quality control, data security, confidentiality, and attorney review standards.

Operations, Accountability & KPIs

• Build, document, and enforce Standard Operating Procedures (SOPs).
• Maintain role clarity and accountability across teams.
• Implement and monitor KPIs tied to file velocity, error rates, C.A.R.E. program metrics, and documented time saved.
• Run weekly operational check-ins and monthly KPI reviews.

 AI-Enabled Systems & Automation

• Design and deploy AI-assisted operational tools (e.g., call summaries, workflow reviews, C.A.R.E. follow-ups, internal training).
• Automate workflows within Clio, DecisionVault, ElderDocs, and related systems.
• Measure success by real, documented time savings and error reduction—not experimentation.

Workflow Automation & Systems Integration

• Design, implement, and maintain reliable workflow automations that connect the firm’s core systems.
• Integrate practice management, intake, drafting, communication, and AI tools.
• Use automation platforms such as Zapier, Make (Integromat), Microsoft Power Automate, or comparable tools.
• Build automations with appropriate error handling, access controls, documentation, and change management.
• Ensure automations are secure, production-ready, and governed—not ad hoc or experimental.

AI Governance & Policy Authority

• Draft, implement, and enforce firm-wide AI use policies.
• Approve, modify, or shut down AI tools as necessary.
• Train staff and monitor compliance with AI and automation standards.

 Technology & Systems Stewardship

• Ensure technology supports workflows—not the other way around.
• Standardize file structures, task triggers, and system usage.
• Prevent shadow systems and inconsistent practices.
• Maintain awareness of confidentiality, data security, and vendor risk.

POD & Leadership Sequencing

•  Support leadership development only after workflows, systems, and KPIs are stable.
• Advise on readiness for leadership roles and delay when necessary to protect consistency.

Owner Leverage & Dependency Reduction

• Act as an operational buffer between the Owner and the team.
• Translate strategy into executable plans.
• Reduce reliance on any single individual through documentation, systems, and cross-training.

AUTHORITY

The Operations Manager has the authority to enforce workflows, SOPs, automation standards, and AI policies. Hiring and firing authority is advisory; final personnel decisions rest with the Owner.

LOCATION & TRAVEL

• Regular in-office presence required at the Syracuse/Camillus office.
• Occasional travel to the Watertown office.
• Quarterly out-of-area travel for training with the Owner.
• Out-of-area travel for training as necessary

FINAL NOTE

This role is for someone who takes pride in building systems that last, enjoys bringing order to complexity, and wants their work to materially improve both business performance and the daily experience of a professional team.

If you’re looking for a role where your operational discipline, technology fluency, and follow-through truly matter—we should talk.

IDEAL EXPERIENCE & EDUCATION

• 7–12 years of professional experience.
• 5+ years in operations, systems, or process-driven roles.
• Experience managing people and enforcing standards.
• Bachelor’s degree required; MBA helpful but not required.
• Valid driver’s license.
• Background check required.
• Experience designing and maintaining workflow automations using tools such as Zapier, Make (Integromat), Microsoft Power Automate, or comparable platforms.
• Candidates should be comfortable integrating multiple systems, managing exceptions, and ensuring automations are reliable, secure, and well-documented.

ASSESSMENTS

Safe Harbor Wills & Trusts uses professional behavioral and work-style assessments as part of the hiring process. Final candidates may complete assessments, including DISC, Kolbe, and PRINT, to evaluate alignment with the responsibilities of the role and the working relationship with the Owner/Principal Attorney.

These assessments are not pass/fail tests and do not replace interviews, experience, or a proven track record of success. They are used to support mutual fit.

Safe Harbor Wills and Trusts is a boutique law firm that focuses on helping individuals and families protect their home and life savings from the possibilities of unforeseen health and financial issues.

Our practice areas are limited to: Elder Law, Estate Planning, Family and Legacy Planning, Supplemental Needs Planning, Probate, and Guardianship Proceedings.

Safe Harbor Wills and Trusts believes in giving back to our communities. Employees are encouraged to participate in community and charitable events. When it comes to our team giving back, we believe we can all do well if we all do good.

Compensation details: 67500-75000 Yearly Salary

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