Code Red Restaurant Lounge Menu Jobs in Usa

Role Summary:

We are searching for a talented, motivated and highly detailed Catering Supervisor, Lounges to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.

As a Catering Supervisor, Lounges, you oversee day-to-day operations across all lounges in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing lounge readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:

Key Responsibilities:

• Oversee the daily operations of premium lounges, ensuring all catering services are executed to the highest standard.
• Complete and maintain daily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting.
• Serve as the primary on-the-floor contact for lounge clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.
• Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day.
• Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting.
• Ensure lounge setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.
• Uphold all venue, tournament, and safety policies throughout operations.

Experience/Qualifications Needed:

• 3–5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership.
• Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.
• Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, Docusign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.
• Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.
• Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.
• Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.
• Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.
• Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessary
• Occasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)
• The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.
• Conversational English as a minimum
• Legally able to work with no sponsorship assistance in Dallas
• Ability to pass Accreditation process.

The opportunity

Delaware North Sportservice is hiring a seasonal Pen Lounge Supervisor to join our team at Truist Park in Atlanta, Georgia. The Pen Lounge at Truist Park is the newest premium club in the stadium, located in right field directly above the bullpen.  As a Pen Lounge Supervisor, you will work under the department manager's direction to ensure effective club operations, including training and supervision of team members.  You may be working events associated with various departments outside of our regularly scheduled events. 

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

This is a seasonal position that works during the baseball season.  The season starts in March and goes until October, pending possible playoff schedule.

Pay

$18.00 - $18.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Oversee inventory and estimates of food and beverage costs
• Schedule all front-of-house team members for events
• Assist with the hiring, training, and development of the team members
• Ensure associates properly set up events for guests; conduct walk-throughs to check for any issues
• Ensure all food presentations and displays meet company standards
• Ensure responsible alcohol service and report any violations, and that staff are adhering to company alcohol policies
• Inspect areas to ensure that health and safety regulations are adhered to

More about you

• Minimum of 2 years of previous hospitality and high-volume dining experience required
• Strong knowledge of food, wine, and spirits preferred
• Basic knowledge of cost control measures and profit and loss statements
• Ability to problem-solve and operate in a fast-paced environment
• Ability to work flexible hours, including nights and weekends
• No college degree required

Physical requirements

• Standing and walking for the entire length of the shift
• Ability to lift to 50 pounds

Shift details

Holidays
Weekends
Events

Who we are

Delaware North operates concessions, premium dining, and restaurants at Trust Park dating back to 2016 when the 41,500-seat venue opened. The state-of-the-art ballpark is home to Major League Baseball's Atlanta Braves.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Sportservice is hiring a part-time Culinary Supervisor to join our LVL6 Bar & Lounge team at TD Garden in Boston, Massachusetts. Our ideal Culinary Supervisor is an experienced Cook who enjoys working in a collaborative and fast-paced environment, taking pride in delivering exceptional food service and culinary excellence to our guests. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

Information on our comprehensive benefits package can be found at we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

What will you do?

• Supervise all team members and ensure food preparation and production meets quality standards
• Maintain the cleanliness and organization of walk-ins and freezers and ensure all kitchen equipment is in working order
• Effectively supervise proper breakdown, rotation, labeling, dating, and storage of food
• Perform opening, closing and side work duties
• Actively work to maintain food cost within parameters set by culinary leadership
• Partner with team members and restaurant managers to satisfy guests

More about you

• No college degree required
• At least two years' experience as a line cook, including supervisory experience
• Ability to effectively communicate with others and lead in a fast-paced environment
• Attentive and detailed oriented
• Basic math skills with an ability to understand, calculate and follow recipe measurements and proportions

Physical requirements

• Manual dexterity is sufficient to chop, mix, blend, whip, etc. a variety of foods and liquids
• Ability to lift and carry large pans from ovens or freezers, weighing up to 50 lbs
• Standing and walking for the entire length of the shift

Shift details

Days
Evenings
Holidays
M-F
Weekends
Events

Who we are

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Join Our Team as a Sushi Masa Restaurant Manager!

Are you passionate about sushi and dedicated to delivering exceptional dining experiences? Sushi AYCE is seeking a dynamic and experienced Restaurant Manager to lead our team and uphold our commitment to quality, innovation, and customer satisfaction.

We offer:

• Competitive compensation - [annual salary and bonus etc]
• Bonus Program
• Insurance benefits
• Pay time off
• Sick leave

About Us:

Sushi Masa is a vibrant and popular restaurant specializing in All-You-Can-Eat sushi, serving a diverse array of freshly prepared Japanese cuisine. We pride ourselves on our dedication to excellence, from our carefully crafted menu to our warm hospitality and impeccable service.

Responsibilities:

• Oversee daily restaurant operations, ensuring smooth and efficient service delivery.
• Manage and motivate staff, providing guidance, training, and support as needed.
• Maintain high standards of food quality, presentation, and consistency.
• Monitor inventory levels and ensure timely ordering of supplies.
• Handle customer inquiries, feedback, and complaints with professionalism and tact.
• Implement and enforce health and safety protocols to ensure a clean and safe dining environment.
• Collaborate with the management team to develop and execute marketing strategies and promotions.

• Proven experience as a Restaurant Manager in a high-volume, fast-paced environment, preferably within the sushi or Japanese cuisine industry.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal abilities.
• Solid understanding of restaurant operations, including food and labor costs, inventory management, and customer service principles.
• Flexibility to work evenings, weekends, and holidays as needed.
• ServSafe certification and knowledge of health and safety regulations preferred.
• Familiarity with restaurant management software.

About Us:

At Sushi Masa AYCE, we're dedicated to redefining the sushi dining experience across Florida, Louisiana, and Texas by offering an All-You-Can-Eat concept that combines quality, variety, and value. Our restaurants, strategically located in these states, serve as havens for sushi enthusiasts, where you can indulge in freshly prepared Japanese cuisine in a vibrant and welcoming atmosphere.

Our Philosophy:

At Sushi Masa, we believe that great sushi should be accessible to everyone. That's why we've crafted a menu that showcases the finest ingredients sourced from local markets and beyond, expertly crafted into mouth watering sushi rolls, sashimi, nigiri, and more. Our commitment to quality is unwavering, and each dish is prepared with precision and care by our talented team of sushi chefs.

The Experience:

When you dine at Sushi Masa AYCE, you're not just ordering a meal you're embarking on a culinary journey. Our concept goes beyond the traditional buffet experience with full table service and complimentary soft drink refills included. With our All-You-Can-Eat concept, you have the freedom to explore our extensive menu of freshly made-to-order dishes, where each item is prepared with precision and care by our talented chefs. Whether you're a sushi aficionado or new to Japanese cuisine, our AYCE experience offers something for everyone, with options to satisfy every palate. Join us and indulge in unlimited sushi delights, complemented by free soft drink refills and attentive table service, where every bite is a delight!

Our Menu:

From classic favorites like California rolls and salmon nigiri to innovative creations like Shaggy Dog rolls and Lobster bomb, our menu is a celebration of sushi craftsmanship. In addition to sushi, we also offer a variety of hot dishes, salads, soups, and desserts to complement your dining experience. Furthermore, we provide unlimited soft drinks to quench your thirst and enhance your enjoyment of the meal. Moreover, we continuously introduce new specials and seasonal ingredients, ensuring there's always something fresh to discover at Sushi Masa AYCE.

Our Commitment to Excellence:

At Sushi Masa, we are dedicated to providing our guests with an exceptional dining experience from start to finish. From the moment you walk through our doors, you'll be greeted with warm hospitality and attentive service. Our team is passionate about sharing their love of sushi with our guests, and we strive to exceed expectations with every dish we serve.

Join Us:

Whether you're celebrating a special occasion, enjoying a night out with friends, or simply craving a delicious sushi feast, we invite you to join us at SushiMasa. With our commitment to quality, value, and hospitality, we're confident that you'll leave with a smile on your face and a satisfied appetite. Come experience the joy of All-You-Can-Eat sushi at SushiMasa where every bite is a delight!

Join Our Team as a Sushi Masa Restaurant Manager!

Are you passionate about sushi and dedicated to delivering exceptional dining experiences? Sushi AYCE is seeking a dynamic and experienced Restaurant Manager to lead our team and uphold our commitment to quality, innovation, and customer satisfaction.

We offer:

• Competitive compensation - [annual salary and bonus etc]
• Bonus Program
• Insurance benefits
• Pay time off
• Sick leave

About Us:

Sushi Masa is a vibrant and popular restaurant specializing in All-You-Can-Eat sushi, serving a diverse array of freshly prepared Japanese cuisine. We pride ourselves on our dedication to excellence, from our carefully crafted menu to our warm hospitality and impeccable service.

Responsibilities:

• Oversee daily restaurant operations, ensuring smooth and efficient service delivery.
• Manage and motivate staff, providing guidance, training, and support as needed.
• Maintain high standards of food quality, presentation, and consistency.
• Monitor inventory levels and ensure timely ordering of supplies.
• Handle customer inquiries, feedback, and complaints with professionalism and tact.
• Implement and enforce health and safety protocols to ensure a clean and safe dining environment.
• Collaborate with the management team to develop and execute marketing strategies and promotions.

• Proven experience as a Restaurant Manager in a high-volume, fast-paced environment, preferably within the sushi or Japanese cuisine industry.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal abilities.
• Solid understanding of restaurant operations, including food and labor costs, inventory management, and customer service principles.
• Flexibility to work evenings, weekends, and holidays as needed.
• ServSafe certification and knowledge of health and safety regulations preferred.
• Familiarity with restaurant management software.

About Us:

At Sushi Masa AYCE, we're dedicated to redefining the sushi dining experience across Florida, Louisiana, and Texas by offering an All-You-Can-Eat concept that combines quality, variety, and value. Our restaurants, strategically located in these states, serve as havens for sushi enthusiasts, where you can indulge in freshly prepared Japanese cuisine in a vibrant and welcoming atmosphere.

Our Philosophy:

At Sushi Masa, we believe that great sushi should be accessible to everyone. That's why we've crafted a menu that showcases the finest ingredients sourced from local markets and beyond, expertly crafted into mouth watering sushi rolls, sashimi, nigiri, and more. Our commitment to quality is unwavering, and each dish is prepared with precision and care by our talented team of sushi chefs.

The Experience:

When you dine at Sushi Masa AYCE, you're not just ordering a meal you're embarking on a culinary journey. Our concept goes beyond the traditional buffet experience with full table service and complimentary soft drink refills included. With our All-You-Can-Eat concept, you have the freedom to explore our extensive menu of freshly made-to-order dishes, where each item is prepared with precision and care by our talented chefs. Whether you're a sushi aficionado or new to Japanese cuisine, our AYCE experience offers something for everyone, with options to satisfy every palate. Join us and indulge in unlimited sushi delights, complemented by free soft drink refills and attentive table service, where every bite is a delight!

Our Menu:

From classic favorites like California rolls and salmon nigiri to innovative creations like Shaggy Dog rolls and Lobster bomb, our menu is a celebration of sushi craftsmanship. In addition to sushi, we also offer a variety of hot dishes, salads, soups, and desserts to complement your dining experience. Furthermore, we provide unlimited soft drinks to quench your thirst and enhance your enjoyment of the meal. Moreover, we continuously introduce new specials and seasonal ingredients, ensuring there's always something fresh to discover at Sushi Masa AYCE.

Our Commitment to Excellence:

At Sushi Masa, we are dedicated to providing our guests with an exceptional dining experience from start to finish. From the moment you walk through our doors, you'll be greeted with warm hospitality and attentive service. Our team is passionate about sharing their love of sushi with our guests, and we strive to exceed expectations with every dish we serve.

Join Us:

Whether you're celebrating a special occasion, enjoying a night out with friends, or simply craving a delicious sushi feast, we invite you to join us at SushiMasa. With our commitment to quality, value, and hospitality, we're confident that you'll leave with a smile on your face and a satisfied appetite. Come experience the joy of All-You-Can-Eat sushi at SushiMasa where every bite is a delight!

Join Our Team as a Sushi Masa Restaurant Manager!

Are you passionate about sushi and dedicated to delivering exceptional dining experiences? Sushi AYCE is seeking a dynamic and experienced Restaurant Manager to lead our team and uphold our commitment to quality, innovation, and customer satisfaction.

We offer:

• Competitive compensation - [annual salary and bonus etc]
• Bonus Program
• Insurance benefits
• Pay time off
• Sick leave

About Us:

Sushi Masa is a vibrant and popular restaurant specializing in All-You-Can-Eat sushi, serving a diverse array of freshly prepared Japanese cuisine. We pride ourselves on our dedication to excellence, from our carefully crafted menu to our warm hospitality and impeccable service.

Responsibilities:

• Oversee daily restaurant operations, ensuring smooth and efficient service delivery.
• Manage and motivate staff, providing guidance, training, and support as needed.
• Maintain high standards of food quality, presentation, and consistency.
• Monitor inventory levels and ensure timely ordering of supplies.
• Handle customer inquiries, feedback, and complaints with professionalism and tact.
• Implement and enforce health and safety protocols to ensure a clean and safe dining environment.
• Collaborate with the management team to develop and execute marketing strategies and promotions.

• Proven experience as a Restaurant Manager in a high-volume, fast-paced environment, preferably within the sushi or Japanese cuisine industry.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal abilities.
• Solid understanding of restaurant operations, including food and labor costs, inventory management, and customer service principles.
• Flexibility to work evenings, weekends, and holidays as needed.
• ServSafe certification and knowledge of health and safety regulations preferred.
• Familiarity with restaurant management software.

About Us:

At Sushi Masa AYCE, we're dedicated to redefining the sushi dining experience across Florida, Louisiana, and Texas by offering an All-You-Can-Eat concept that combines quality, variety, and value. Our restaurants, strategically located in these states, serve as havens for sushi enthusiasts, where you can indulge in freshly prepared Japanese cuisine in a vibrant and welcoming atmosphere.

Our Philosophy:

At Sushi Masa, we believe that great sushi should be accessible to everyone. That's why we've crafted a menu that showcases the finest ingredients sourced from local markets and beyond, expertly crafted into mouth watering sushi rolls, sashimi, nigiri, and more. Our commitment to quality is unwavering, and each dish is prepared with precision and care by our talented team of sushi chefs.

The Experience:

When you dine at Sushi Masa AYCE, you're not just ordering a meal you're embarking on a culinary journey. Our concept goes beyond the traditional buffet experience with full table service and complimentary soft drink refills included. With our All-You-Can-Eat concept, you have the freedom to explore our extensive menu of freshly made-to-order dishes, where each item is prepared with precision and care by our talented chefs. Whether you're a sushi aficionado or new to Japanese cuisine, our AYCE experience offers something for everyone, with options to satisfy every palate. Join us and indulge in unlimited sushi delights, complemented by free soft drink refills and attentive table service, where every bite is a delight!

Our Menu:

From classic favorites like California rolls and salmon nigiri to innovative creations like Shaggy Dog rolls and Lobster bomb, our menu is a celebration of sushi craftsmanship. In addition to sushi, we also offer a variety of hot dishes, salads, soups, and desserts to complement your dining experience. Furthermore, we provide unlimited soft drinks to quench your thirst and enhance your enjoyment of the meal. Moreover, we continuously introduce new specials and seasonal ingredients, ensuring there's always something fresh to discover at Sushi Masa AYCE.

Our Commitment to Excellence:

At Sushi Masa, we are dedicated to providing our guests with an exceptional dining experience from start to finish. From the moment you walk through our doors, you'll be greeted with warm hospitality and attentive service. Our team is passionate about sharing their love of sushi with our guests, and we strive to exceed expectations with every dish we serve.

Join Us:

Whether you're celebrating a special occasion, enjoying a night out with friends, or simply craving a delicious sushi feast, we invite you to join us at SushiMasa. With our commitment to quality, value, and hospitality, we're confident that you'll leave with a smile on your face and a satisfied appetite. Come experience the joy of All-You-Can-Eat sushi at SushiMasa where every bite is a delight!

Chef de Cuisine and Sous Chef – Upscale Mediterranean Restaurant

$80,000 - $110,000 + Bonus

Join this local restaurant group as the Chef de Cuisine or Sous Chef, responsible for overseeing culinary operations of this Mediterranean upscale restaurant, complete with excellent benefits, salary, and career growth opportunity.

COMPANY:

• Local restaurant group with 4 concepts and growing!
• Strong leadership with clear direction
• Highly skilled and experienced team with very low management turnover

BENEFITS & FEATURES:

• Medical, Dental, Vision, and Life Insurance
• Great, well-functioning management team
• Outstanding cuisine you can be proud of
• Highly competitive salary
• 2 weeks paid vacation
• Bonus potential

YOUR ROLE WITH THE COMPANY:

The Chef de Cuisine is responsible for managing all culinary operations of the restaurant. Primary duties and responsibilities include:

• Oversee all daily back-of-house operations, ensuring seamless execution of prep, service, and kitchen performance
• Maintain exceptional standards of food quality, presentation, and consistency across all menu offerings
• Support seasonal menu development and culinary innovation in alignment with the restaurant’s Mediterranean concept
• Lead, train, and inspire the culinary team, creating a collaborative and high-performance kitchen culture
• Manage the execution of private events and group dining by ensuring strong culinary preparation, organization, and service standards
• Direct scheduling, labor management, and food costing to drive efficiency and support profitability
• Ensure full compliance with sanitation, safety, and health department standards while maintaining an organized kitchen environment
• Lead by example with a hands-on presence during service, supporting the line and driving execution at a high level

The Sous Chef is responsible for assisting in managing culinary operations of the restaurant. Primary duties and responsibilities include:

• Support culinary leadership in leading back-of-house operations, ensuring smooth execution of service and day-to-day kitchen performance
• Contribute fresh culinary ideas that help evolve and modernize menus, food offerings, and overall kitchen programming
• Lead by example in a hands-on capacity, working the line alongside the team while maintaining consistency, urgency, and excellence in execution
• Oversee food quality, presentation, and plate consistency to ensure every dish meets high culinary and guest experience standards
• Assist in menu development by incorporating seasonal, high-quality ingredients and contributing to creative, market-driven dishes
• Manage kitchen scheduling, labor deployment, and food costing to support operational efficiency and financial performance
• Train, mentor, and motivate kitchen team members while fostering a collaborative, accountable, and high-performing work environment

BACKGROUND PROFILE:

• Chef de Cuisine: 3+ years of experience as a Chef de Cuisine for a high volume ($8M+) upscale full-service restaurant
• Sous Chef: 2+ years of experience in a Sous Chef, Kitchen Manager, or other culinary leadership role in an upscale or high-volume restaurant environment
• Strong knowledge of food costing, labor management, and scheduling, with the ability to support both quality and profitability goals
• Background in Spanish, Italian, or Mediterranean cuisine strongly preferred
• Ability to thrive in a fast-paced environment while maintaining composure, organization, and high standards of execution
• Passionate about hospitality, highly energetic, and detail-oriented, with a commitment to excellence in both food and guest experience

EOE – EQUAL OPPORTUNITY EMPLOYER

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!

Assists the General Manager in overseeing daily front-of-house operations and leading the team in alignment with department policies and procedures. Responsible for managing all aspects of front-of-house activities to ensure smooth and efficient service. Interacts with dining room guests, team members, and supervisors in a polite and courteous manner to deliver gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Maintain professional appearance standards as outlined in the Tao Group Hospitality Employee Handbook.
• Anticipate and accommodate guest needs to ensure an exceptional experience.
• Ensure general cleanliness and upkeep of the front-of-house and the entire venue.
• Assist in interviewing, hiring, and training new team members.
• Oversee scheduling, employee development, and growth opportunities for all front-of-house staff.
• Collaborate with the General Manager to create and conduct job performance reviews.
• Manage front-of-house operations to ensure quality, safety, recipe accuracy, efficiency, and profitability.
• Possess comprehensive knowledge of operational systems, including payroll.
• Regulate and manage all executive-level POS system functions.
• Participate in the review and analysis of the venue’s monthly Profit & Loss statements.
• Ensure compliance with Department of Health regulations and internal sanitation standards.
• Ensure venue adherence to all federal, state, and local laws and regulations, as well as company policies.
• Coach and develop front-of-house staff by setting clear expectations and performance standards.
• Ensure all mechanical systems are operational and in compliance with applicable codes and ordinances.
• Monitor compliance with all front-of-house standards and procedures.
• Maintain in-depth knowledge of all food and beverage menus and overall venue offerings.
• Address and resolve guest and employee concerns promptly and effectively.
• Oversee reconciliation of all end-of-shift financials.
• Demonstrate practical knowledge of the duties of all supervised employees.
• Communicate clearly and effectively with heart-of-house team members during service.
• Ensure completion of all opening and closing duties as prescribed by company policy.
• Attend and lead daily pre-service meetings to align team performance.
• Demonstrate a strong understanding of Tao Group Hospitality, its partners, and any associated hotel properties.
• Assist in managing the repair or replacement of any damaged equipment or furniture.
• Actively participate in training sessions, departmental meetings, and daily pre-service meetings.
• Lead by example through active listening, observation, and knowledge-sharing.
• Maintain a positive and professional attitude at all times.
• Foster a collaborative team environment by supporting fellow team members.
• Assist with and complete additional tasks as assigned.

TRAINING REQUIREMENTS:

• Tao Group Hospitality Assistant General Manager Training Program, PCI/DSS, Alcohol Awareness, Food Handling and Gaming Registration (where applicable).
• PCI/DSS Training

EDUCATION/WORKING KNOWLEDGE:

• Minimum 5 years of previous hospitality experience as an Assistant General Manager, Restaurant Manager or senior manager within a high-volume setting is essential.
• Two-year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred.
• Strong guest service foundation, ability to coach and build a team, problem solves, and leadership skills required.
• Demonstrated financial acumen with P&L statements, and labor models is desirable.
• Must be organized, self-motivated, and proactive with strong attention to detail.
• Proficient with computers (Microsoft Products), POS, and technology.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate
• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 75 lbs. with or without assistance
• Small to Medium office environment
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• 5-25% Local Travel (United States)
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment