Private Label Account Specialist

OBJECTIVE: Classic Home is a reputable furniture company specializing in private-label brands. With a focus on quality craftsmanship and innovative design, we strive to provide exceptional furniture solutions to our customers. As a Private Label Account Specialist, you will play a key role in expanding our private label business and strengthening our client partnerships.

ESSENTIAL JOB RESPONSIBILITIES

·        Manage a portfolio of furniture private label accounts, serving as the main point of contact and building strong relationships with clients.

·        Collaborate with cross-functional teams, including product development, design, manufacturing, and logistics, to ensure successful execution of private label projects.

·        Follow up customers supply chain process for direct container shipping from overseas direct to customers. 

·        Daily communication and follow up with overseas vendors/Suppliers. Able to direct design concepts and spec information, analyze required information/details before disseminating to the suppliers.

·        Coordinate production timeline requirements with sense of urgency, diligence, and attention to detail.

·        Assist with entering, auditing, and analyzing new and existing product data information including costing, pricing, dimensions, materials, parts, and supplier information in various internal systems.

·        Conduct regular meetings with clients to understand their furniture needs, provide product recommendations, and present new design concepts.

·        Work closely with clients to develop customized private label furniture collections, considering their brand identity, target market, and pricing requirements.

·        Monitor industry trends, competitor activities, and market demand to identify opportunities for new product development and differentiation.

·        Negotiate pricing, contracts, and terms with clients, ensuring profitability and customer satisfaction.

·        Track and analyze sales data, generate reports, and provide insights and recommendations to clients and internal stakeholders.

·        Navigate, monitor, and complete task requirements in account Portal and maintain customer vendor guidelines.

·        Stay updated on industry regulations, certifications, and compliance requirements related to furniture manufacturing, labeling and maintain customer vendor guidelines to ensure the company is compliant.  

·        Works closely with inventory management.

·        Works closely with QC team overseas to address quality issues with suppliers.

·        Attending trade shows, industry events, and client visits to represent the company and promote private label offerings if necessary.

·        Follows all CH Company policies, rules, and regulations, including Safety.

·        Perform other job-related duties as assigned by company and /or Supervisor.

·        Provide training for new employees as needed.

REQUIRED SKILLS AND COMPETENCIES

·        Bachelor's degree in business, marketing, interior design, or a related field.

·        Proven experience in account management or sales within the furniture industry.

·        Strong knowledge of furniture design, materials, and manufacturing processes.

·        Have a clear understanding of the supply chain process for direct container shipping from overseas direct to customers. 

·        Excellent interpersonal and communication skills, with the ability to effectively engage with clients and internal teams.

·        Ability to manage multiple accounts and projects simultaneously while maintaining attention to detail.

·        Ability to understand client needs and translate them into successful private label furniture collections.

·        Strong negotiation and problem-solving abilities, with a focus on driving sales and revenue growth.

·        Proficient in using e-commerce platforms, order management systems, and Microsoft Office Suite. (Excel pivots, v-look up, Word, PowerPoint, Outlook); strong data entry skills

·        Basic knowledge of project management within the home décor industry a plus.

·        Excellent attention to detail and organizational skills and critical thinking abilities

·        Strong communication skills in both verbal and written.

·        Ability to multi-task several priorities and possess solid time management skills.

·        Prepare purchasing documents and other tasks if necessary.

WORKING CONDITIONS

• Normal office environment
• Ability to work sitting down with some walking up and down the stairs.

Compensation:

$50k-$65k/year open to negotiation.