Clippy Microsoft Word Jobs in Usa

Covenant Technology Partners is a US based Microsoft Partner, management and technology consulting and Managed Services firm specializing in helping our clients through innovative use of Microsoft technologies. Our team members grow in an energetic, team-oriented and entrepreneurial-minded firm with challenging consulting projects and Managed Services engagements. Covenant attracts highly qualified and diverse professionals nationwide with the right combination of business, technical and creative skills. Our consultants are motivated to make a personal impact on both the growth and success of the firm and their personal careers.

The Data & Analytics / Microsoft 365 Intern is a full-time, 12-week summer internship beginning in May and is structured as a dual-track experience. The intern’s time will be intentionally divided between:

• Managed Services, supporting operational Microsoft environments
• Data & AI Consulting, contributing to data analytics and applied AI initiatives

The program is designed to provide exposure to the full solution lifecycle—from operational support to solution delivery—while developing professional consulting skills, technical fundamentals, and business acumen.

The role emphasizes professional consulting skills, technical fundamentals, documentation, and continuous learning aligned with Covenant Technology Partners’ standards.

The work location for this role is flexible, but candidates based in St. Louis or near St. Louis may be better positioned for periodic in-person engagement.

Responsibilities:

Managed Services Rotation (Operational Experience)

• Assist with ticket triage and support workflows under supervision
• Support Microsoft 365 administration and governance activities (Teams, SharePoint, OneDrive, Exchange, Entra ID)
• Update runbooks and standard operating procedures
• Observe and document SLA, escalation, and operational processes
• Contribute to process improvement initiatives

Data & AI Consulting Rotation (Solution Delivery Experience)

• Assist with data preparation, basic data modeling, and reporting tasks
• Support Power BI, automation, or analytics solution development
• Contribute to applied AI or proof-of-concept initiatives under guidance
• Develop professional documentation including solution notes, diagrams, and handoff materials

Professional Development

• Engage in structured AI and Microsoft learning (2–3 hours per week)
• Participate in mentor and manager check-ins
• Attend internal enablement sessions and practice meetings
• Deliver a final capstone presentation summarizing contributions, learning outcomes, and improvement recommendations

Qualifications:

Education, License or Certification:

• Currently pursuing a Bachelor’s or a Master’s degree in Information Systems, Computer Science, Data Analytics, Business Analytics or related field

Experience:

• Foundational understanding of data concepts (tables, joins, relational structures)
• Exposure to SQL, reporting tools (e.g., Power BI), Microsoft 365, or Azure is a plus
• Strong written and verbal communication skills
• Demonstrated interest in both technology operations and data-driven solution delivery

We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law.

We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country’s heroes. We hope you consider joining the Covenant family.

Covenant is committed to the full inclusion of all qualified individuals. As part of this commitment, Covenant will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact

About the Company

FCSLA Life is committed to providing exceptional service and support to our members. Our mission is to ensure that every member feels valued and understood, fostering a culture of inclusivity and respect.

About the Role

Experienced Microsoft Developer designs, develops, maintains and supports web-based and Windows applications. Strong expertise in C#, VB6, and Microsoft SQL Server, and a solid understanding of both modern and legacy systems. This role involves working closely with business stakeholders to enhance existing applications and build new solutions that meet evolving organizational needs.

Essential Functions

• Design, develop, and maintain Windows and web applications using Microsoft technologies
• Write clean, efficient, and well-documented code in C# and VB6
• Develop and optimize SQL Server databases, stored procedures, views and queries
• Maintain and modernize legacy VB6 Applications, including integration with newer systems
• Crystal Reports 10 experience and MS Access
• Collaborate with analysts, QA, and end users to gather requirements and deliver solutions
• Troubleshoot, debug, and resolve application and database issues
• Participate in code reviews and ensure adherence to development standards and best practices
• Support deployments, upgrades, and ongoing production maintenance
• Create technical documentation for applications and processes
• Resolving Help Desk issues
• All other duties as assigned

Education & Experience

• Four year degree or equivalent experience in computer science or related field
• Strong experience with C# (.NET Framework / .NET Core)
• Proven experience supporting and enhancing VB6 Applications
• Advanced knowledge of Microsoft SQL Server, including:
• T-SQL
• Stored procedures
• Performance turning and indexing
• Experience with web development (ASP.NET, MVC, Web APLs, or similar)
• Experience developing Windows applications (WinForms and/or WPF)
• Understanding of software development lifecycle (SDLC)
• Strong problem-solving and analytical skills
• Ability to work independently and collaboratively in a team environment
• Strong software development background and system management experience
• Proficiency with Microsoft Office Suite, Desktop PC and Calculator, Policy Management System (proprietary software for the main database), FormDocs and Fortis

Preferred Qualifications

• Experience migrating VB6 applications to .NET
• Familiarity with HTML, CSS, JavaScript
• Experience with Visual Studio, source control (Git, TFS, or similar)
• Knowledge of RESTful services and API integrations
• Experience in Agile or Scrum environments

Work Environment

This job is performed in a professional office environment. This is a full-time position with business hours Monday through Friday. Hours of work are typically 8:00 a.m. to 4:30 p.m. Additional hours may be worked as appropriate. Work is routinely performed using standard office equipment such as computers, phones and copiers, in a fast-paced environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of this job, the employee is regularly required to talk, hear, sit for long period of time, use of hands and fingers to keyboard, use of standard office equipment such as computers, phones and copiers, navigating about the office and viewing materials and equipment needed to perform required tasks. This position requires the ability to occasionally lift office products and supplies, up to 30 pounds. Work also requires ability to reach into top filing cabinet drawers and bend or stoop to reach into bottom filing cabinet drawers.

Travel

This position requires no travel.

Equal Opportunity Statement

FCSLA Life is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About this Position:

Job Title: Microsoft Office 365 Migration Consultant

Job Description:

• Conduct discovery for planning, design, and execution of the O365 migration.
• Ensure data security with NIST 800-53 Rev.5 compliant encryption for data in transit and at rest.
• Migrate 80 user profiles from the source O365 tenant to the target O365 tenant.
• Migrate all associated objects, including policies, security groups, access controls, and permissions.
• Migrate 80 user mailboxes with complete data (emails, calendars, contacts, tasks, notes, rules, archives, etc.).
• Include all mail object types (licensed/unlicensed, shared mailboxes, distribution lists) with full components and compliance data (Litigation Hold, In-Place Hold).
• Migrate SharePoint, Teams, and OneDrive sites with all content and existing permissions intact.
• Include additional data such as Microsoft Forms, OneNote, and Project Online for all users.
• Execute the migration plan with defined timelines, collaborate with IT teams, and perform thorough testing (pre, daily, final) to resolve issues and ensure accuracy.

Required Experience:

• 5 years of experience successfully delivering technical expertise and leadership on projects of similar size and complexity.
• 3 years of experience successfully delivering O365 migration projects of similar size (experience shall include migration of email, SharePoint, Teams, One Drive (including permissions migration)).
• 2 years of experience migrating partial O365 environments between Government Community Cloud tenants.
• 3 years of experience in Microsoft O365 configuration and management.
• 3 years of experience in Microsoft Entra ID.
• 2 years of experience with Microsoft Azure Active Directory Connect (AADC).
• 1 year of experience with AADC with the State/Govt.
• 3 years of experience writing technical documentation and designs.

Desired Qualifications:

• If applicable, certification relevant to the software proposed for this migration project.

"No phone calls please."

"We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, citizenship or any protected status."

• 
  
• Architecture & Implementation
  
• Define target?state architecture for Microsoft Purview across Azure, AWS, M365, on prem, and third party platforms.
  
• Develop and drive the implementation roadmap across U.S. Businesses, PGIM, Corporate Technology, and international units.
  
• Establish Purview reference architecture, integration patterns, and guardrails.
  
• Domain Based Governance
  
• Design collections, hierarchies, and RBAC aligned to domain structures and legal entity boundaries.
  
• Enable domain owned stewardship while enforcing enterprise taxonomies and governance standards.
  
• Platform Configuration
  
• Configure Data Map, Catalog, Scans, Classifications, Sensitivity Labels, and Lineage.
  
• Optimize scan strategy (frequency, cost, performance) and extend classifiers and metadata models.
  
• Security & Compliance
  
• Integrate Purview with M365 Information Protection, Entra ID, and security baselines.
  
• Support PII/PCI/PHI detection, access governance, and regulatory compliance (SOX, GLBA, NYDFS, GDPR).
  
• Engineering & Integration
  
• Integrate with Synapse, Fabric, Databricks (including Unity Catalog), Snowflake, SQL Server, AWS sources, and SAP/Oracle.
  
• Implement IaC (Bicep/Terraform), CI/CD for Purview artifacts, and automation via APIs.
  
• Adoption & Stakeholder Management
  
• Deliver training, onboarding playbooks, and steward enablement.
  
• Lead workshops for new data domains and products.
  
• Provide executive level reporting on progress, risks, and KPIs.
  

• 
  
• 10+ years in data architecture/governance; 2+ years hands on Purview experience at enterprise scale.
  
• Strong expertise in metadata management, lineage, classification, scan optimization, glossary management and domain based operating models.
  
• Solid Azure ecosystem knowledge (Storage, Key Vault, Synapse, Fabric, Databricks), M365 Information Protection, and Entra ID.
  
• Experience with IaC (Bicep/Terraform), APIs/Atlas, and scripting (PowerShell/Python).
  
• Financial services or regulated industry exposure.
  
• Excellent communication, stakeholder leadership, and cross domain facilitation skills.
  

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.

ProSidian Seeks a FSM (Financial Service Management) Budget And Financial Analyst IV to support an engagement for an American scientific agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. Dedicated to the understanding and stewardship of the environment, the Agency's mission is to understand and predict changes in climate, weather, oceans, and coasts, to share that knowledge and information with others, and to conserve and manage coastal and marine ecosystems and resources.

The ProSidian Engagement Team Members work to provide multi-functional Enterprise Services Staff Support Services with functional areas to support Department Offices in information technology, financial management, human resources, program management and administrative support. The staff augmentation is required to support a myriad of standard services required across the Department that include skill sets in information technology, financial management, human resources, program management, economic analysis, executive support and administrative support.

FSM Budget And Financial Analyst IV Candidates shall work to support requirements for Program Support and The Budget And Financial Analyst IV Supports budget formulation and budget execution activities. Prepares regular and special budget reports and analyze monthly department budgeting and accounting reports to maintain expenditure controls. Ability to lead a team of financial management professionals. Possess a thorough knowledge of Federal financial and accounting systems requirements. Must demonstrate experience in working with multi-year/no-year appropriations and differing appropriations (e.g., O&M and Procurement). Serves as a leader ensuring that a group of financial management professionals are working in concert with automated complex business practices within the time frame specified by the customer and that all of the requirements are met. Must be able to assess products and procedures for compliance with government standards, accounting principles, and multi-tiered system application standards. Must be able to grasp interrelationships between financial management requirements and automated solutions, considering the current system environment and the potential integration of added systems concurrently or later. Prepares all milestone documentation and presentations for senior managers, colleagues, and subordinates. Can present material before outsight authority for the client and/or prepare Program Managers for briefings and presentations. Is thoroughly familiar with activity based costing, business case analysis and outsourcing requirements. BS/BA degree in business, management or related field (or equivalent) plus approximately 8 years of related experience.

• Have a strong understanding of federal government business operations and work process.
• Support project teams and program managers and provide daily execution assigned work functions.
• Provide management support to collect, evaluate and test financial data for a number of recurring departmental processes and reviews. Must summarize issues and findings in a clear and logical manner.
• Have strong analytical and problem solving skills.
• Conduct periodic reconciliation reviews of external interfaces with various field offices in order to identify and correct data gaps, financial discrepancies and errors.
• Work with a variety of IT systems to provide multi-functional Enterprise Services Staff Support Services on behalf of Enterprise Services
• Provide acquisition support for all bureaus with functional areas include skill sets in information technology, financial management, human resources, program management, economic analysis, executive support and administrative support.
• Have advanced experience with Microsoft Office Word, PowerPoint, Excel, and Outlook.
• Must have strong presentation skills and be able to communicate effectively orally and in writing to support a myriad of standard services required across the Department

The FSM Budget And Financial Analyst IV shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

A master's degree in accounting or finance is required with at least three years work experience in accounting, budget execution, IT, financial system requirements and analysis, financial planning and reporting, auditing, and internal financial controls. Experience with the Federal Managers' Financial Integrity Act (FMFIA) is preferred. CPA is a plus

TRAVEL : Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Washington, DC

• U.S. Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a \"Facility Access Authorization\" (also referred to as an \"Employment Authorization\") by the USG's designated Security Office.

ProSidian seeks a Buyer (Procurement Specialist) - Administrative/Business (SC100) to support an engagement for a liquid waste contractor (Savannah River Remediation [SRR]) at the Savannah River Site in Aiken, SC, owned by the U.S. Department of Energy. This service supports Environmental Management Sector Clients.

JOB SUMMARY

Buyer (Procurement Specialist) - Administrative/Business (SC100) Candidates prepares, reviews, and issues high-value procurement proposals to include planning and executing all necessary transactions, identifying and resolving complex customer and supplier issues, and preparing and analyzing all necessary supporting documentation. Researches and participates in the development of complex technical specifications and requirements. Develops and maintains reliable and cost-competitive sources of supply.

MAJOR RESPONSIBILITIES: The responsibilities provided below are intended to describe the primary elements of the job as a whole and not describe any one position in its entirety.

• Buyer (Procurement Specialist) - Administrative/Business (SC100) Candidates shall work to support requirements for RFQ184820R Staff Aug Buyer SC100 - Fourth Request (Administrative/Business Services)
• Safety is a primary responsibility in each job performed. Obtain safety training, obey safety rules, and make safety an integral part of each task. Take the necessary steps to stop work if continuing the job is unsafe or will create an unsafe condition.
• Keep up-to-date on policies, procedures, and processes to ensure procurement files are in compliance with SRR and SRS site procedures.
• Review and make recommended changes to SRR procurement policies and procedures to ensure consistency and clarity.
• Prepare, review, issue, negotiate and administer procurement packages in accordance with established policies and procedures; identify and resolve customers and suppliers problematic concerns while affecting competitive sources of supply to the highest practical extent possible.
• Participate in specific training; attend meetings and lessons learned for procurement buyers.
• Review and approve sole source justifications and emergency requisitions.
• Review all procurement correspondence prior to issuance to subcontractor or supplier.
• Review subcontracts prior to issuance to the Department of Energy for Notice to Proceed and Consent to Award.
• Review procurement forms used to document transactions to ensure consistency of operations or preclude procedural conflicts with other functional organizations.
• Conduct market surveys, administer lease subcontracts and negotiate lease agreements.
• Plan and execute sound, logical and achievable purchase strategies and long-term procurement programs to provide solutions to complex acquisition problems.
• Resolve recurring supplier problems involving payments, quality, and delivery.
• Develop and maintain reliable and cost-competitive sources of supply, while supporting the socioeconomic policies set forth by Savannah River Remediation (SRR) and the Department of Energy (DOE).
• Administer existing purchase orders/subcontracts including the review of invoices to ensure 100% compliance to purchase order/subcontract terms and conditions for invoice submittals.
• Identify and resolve often significant differences between SRR and supplier objectives as well as customer requirements.
• Work with the Subcontract Technical Representatives (STRs) on subcontract activities that may include resolution of issues raised by STRs, DOE, management, subcontractors, program compliance, procedures development, and training.

QUALIFICATIONS:

The Buyer (Procurement Specialist) - Administrative/Business shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position.

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

• Bachelors degree with an emphasis in Business, Economics or Management; MBA, MS, or CPM certification a plus.
• Buyer indoctrination training once in position.
• 5+ years experience in procurement;
• at least 3-5 years of direct and federal related procurement experience with demonstrated knowledge and experience in subcontract terms and conditions, and negotiations;
• procurement file review, knowledge of procurement procedures and processes; skilled in computer usage and procurement systems;
• demonstrate understanding and experience of government and/or commercial sector procurement;
• knowledge of Federal Acquisition Regulations (FAR) and Department of Energy Acquisition Regulations (DEAR), or other agency regulations oriented toward procurement of goods and services in a complex environment;
• knowledge of codes and standards, Davis Bacon Act and general construction operations; and familiarity with best value purchasing, and experience with Federal government socioeconomic programs / prior procurement experience with a DOE Contractor preferred.

WORK HOURS:

• A 40-hour workweek is scheduled. SRR utilizes various work schedules; including 5/8s (8 hours/day; five days per week), 4/10s (10 hours/day; four days per week), and a 9/80s.
• Work week normally excludes SRR holidays.
• Each workday has a 30-minute non-paid lunch
• Standard Facilities Access required but a security clearance is not currently required for this position

AREA SECURITY ACCESS: A security clearance is not required

TRAVEL: Occasional travel may be required to attend meetings, events, site visits, or other training requirements. Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, as allowed, in accordance with Federal Travel Regulations.

LOCATION: Work shall be conducted at or in proximity to Savannah River Site / Aiken, South Carolina

OTHER:

• U.S. Citizenship Required - You must be a United States Citizen
• Excellent oral and written communication skills (This employer participates in the e-Verify program)
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a \"Facility Access Authorization\" (also referred to as an \"Employment Authorization\") by the USG's designated Security Office.
• Other Requirements and Conditions of Employment Apply
• May be required to complete a Financial Disclosure Statement
• Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE \"Q\" clearance.

CORE COMPETENCIES:

• Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership ability to guide and lead colleagues on projects and initiatives
• Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation persistent in pursuit of quality and optimal client and company solutions
• Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization ability to manage projects and activity, and prioritize tasks

OTHER REQUIREMENTS:

• Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors
• Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together

Job Title: Data Entry - 2

Location: Whitehouse Station, NJ

Duration: 3 Months (Contract to Hire-CTH)

No. of Positions: 1

Job schedule-This role is now 5 days in office

Job hours-8:00am-4:30pm

Interview process- All interviews will be via WEBEX

Summary:

The main function of this role is the data entry (along with verification and self-review) of policy information via proprietary computer systems. The right person will be responsible for the timely and accurate entry of information/risk/policy characteristics; adhering to documented processes with the ability to meet quality goals and production goals while applying a high level of personal project management skills.

Job Responsibilities:

• Review client/insured data from one proprietary main frame system and transfer data to a second proprietary main frame system.

• Compile and verify the accuracy of data before it is entered.

• This includes ensuring accurate entry of existing data along with the ability to apply the appropriate/ matching additional coverages.

• Individual needs to be able to represent the company in addressing referral reasons/instances with agents and internal customers.

• Within 90 days of hire, reach a quality goal of 80% (with further progression to 95% within 150 days). At the same time, reach an established production goal of 60% within 90 days of higher (with further progression to 90% within 150 days. Review and correct any errors within 24hours of return from the team specialist and/or trainer.

Skills:

• Technical skills include Windows 10 operating platform; ability to research policy information from one proprietary mainframe and system and enter the data into a second proprietary system. A basic operating understanding of Microsoft Office tools (Outlook, Excel, Access and Word) as these tools are used in our daily processes for email communication and tracking. This would not include creation of new spreadsheets or tracking forms as tools are pre-existing. The individual will need to update existing tracking documents to manager their assigned work as well as managing their calendar.

• Verbal and written communication skills, attention to detail, and interpersonal skills.

• Individual will need to accurately document data and follow established process procedures with a general understanding of where to locate all information necessary to complete the process.

• Must be able to multi-task and follow procedures.

• Ability to work both independently and as an engaged member of the team; and manage one’s time.

Education/Experience

• Previous experience with:

o Windows 10 operating system.

o Working knowledge of Microsoft Word (how to create Word Document and attach to an email).

o Basic understanding of a pre-existing Excel spreadsheet.

• computers and applications such as Microsoft Word and Excel. Please be specific on what knowledge is needed for Work and Excel

• Education/Experience: High school diploma or GED required.

• Minimum 2 years of office / business experience. Personal Lines Insurance knowledge and plus.

Job Title: Data Entry - 2

Location: Whitehouse Station, NJ 08889

Duration: 3 Months (CTH)

Job schedule-This role is now 5 days in the office

Job hours: 8:00 am-4:30 pm

Summary:

The main function of this role is the data entry (along with verification and self-review) of policy information via proprietary computer systems. The right person will be responsible for the timely and accurate entry of information/risk/policy characteristics; adhering to documented processes with the ability to meet quality goals and production goals while applying a high level of personal project management skills.

Job Responsibilities:

• Review client/insured data from one proprietary mainframe system and transfer data to a second proprietary mainframe system.

• Compile and verify the accuracy of data before it is entered.

• This includes ensuring accurate entry of existing data along with the ability to apply the appropriate/ matching additional coverages.

• Individual needs to be able to represent the company in addressing referral reasons/instances with agents and internal customers.

• Within 90 days of hire, reach a quality goal of 80% (with further progression to 95% within 150 days). At the same time, reach an established production goal of 60% within 90 days of higher (with further progression to 90% within 150 days. Review and correct any errors within 24hours of return from the team specialist and/or trainer.

Skills:

• Technical skills include Windows 10 operating platform; ability to research policy information from one proprietary mainframe and system and enter the data into a second proprietary system. A basic operating understanding of Microsoft Office tools (Outlook, Excel, Access and Word) as these tools are used in our daily processes for email communication and tracking. This would not include creation of new spreadsheets or tracking forms as tools are pre-existing. The individual will need to update existing tracking documents to manager their assigned work as well as managing their calendar.

• Verbal and written communication skills, attention to detail, and interpersonal skills.

• Individual will need to accurately document data and follow established process procedures with a general understanding of where to locate all information necessary to complete the process.

• Must be able to multi-task and follow procedures.

• Ability to work both independently and as an engaged member of the team, and manage one’s time.

Education/Experience

• Previous experience with:

o Windows 10 operating system.

o Working knowledge of Microsoft Word (how to create a Word Document and attach it to an email).

o Basic understanding of a pre-existing Excel spreadsheet.

• computers and applications such as Microsoft Word and Excel. Please be specific about what knowledge is needed for Work and Excel

• Education/Experience: High school diploma or GED required.

• Minimum 2 years of office/business experience. Personal Lines Insurance knowledge plus.