Clippy Microsoft Meme Jobs in Usa

3,301 positions found — Page 10

Assistant Manager
Salary not disclosed
Oxford, MI 2 days ago
Assistant Manager

Assistant Managers help oversee in-store operations alongside the General Manager. The Assistant Manager plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Assistant Managers must lead by example and execute systems and procedures with 100% integrity. As an Assistant Manager, your attitude needs to be enthusiastic, friendly, and positive.

Requirements:

  • Ability to work a 40 hour week
  • At least 18 years of age
  • Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat
  • Ability to handle fast-paced and high stress situations in the store
  • Organize and establish priorities in the store with minimal supervision
  • Willing to offer opinions and recommendations towards the store and employees
Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

Not Specified
Manager in Training Program
🏢 Jimmy John's
Salary not disclosed
Dekalb, IL 2 days ago
Join Our Management Team!

Manager in Training starts between $16.00 per hour.

Available for full time and part time applicants.

We are looking for the next ROCK STAR to join one of the largest and fastest growing Jimmy John's franchisees. Butts Largent Investment Group Inc and Premium Loaves Inc operate 30+ Jimmy John's restaurants in 4 states and we're looking for management candidates to join our team with career advancement opportunities as future leaders of this company.

The Manager in Training (MIT) role is the fast track to management, providing work assignments and training opportunities to prepare for promotion to the Assistant Manager position within 90 days. NO PRIOR MANAGEMENT EXPERIENCE NECESSARY.

During the training program, you will learn all aspects of store operation to ensure successful execution of fast, accurate sandwiches and world class customer service while maintaining a clean, organized shift. Additionally you will gain experience in managing store level metrics to ensure restaurant profitability.

Promotion to Assistant Manager after Training Program:

After successful completion of the training program, you will have the opportunity for promotion to Assistant Manager.

Assistant Managers help oversee the day-to-day operations of a Jimmy John's restaurant with a positive rock star go-getter attitude. The Assistant Manager plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. They lead by example and execute systems and procedures with 100% integrity in a fast paced environment.

Successful performance as an Assistant Manager will lead to additional management advancement opportunities in this growing company.

Assistant Manager Job Requirements:

  • At least 18 years of age
  • Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat
  • Ability to handle fast paced and high stress situations in the store
  • Organize and establish priorities in the store with minimal supervision
  • Able to provide feedback and recommendations on store and employee performance

Compensation and Benefits:

  • During the training period: $16.00/hr wage, opportunity for 40+ hours a week, eligibility for overtime.
  • Upon promotion to Assistant Manager job role: Full time opportunity to earn $35,000 - $45,000 per year depending on overtime and performance based bonuses.
  • Health Insurance Benefits for eligible employees.
Company Introduction

This Franchisee is an affiliate of several entities which independently own and operate Jimmy John's Sandwiches franchise locations. Our company is based in Illinois, operating 90+ Jimmy John's stores in 6 states (Texas, Illinois, Wisconsin, Ohio, North Carolina, and South Carolina) and we are continuing to grow with new store development and acquisitions. We strive to be the BEST Jimmy John's Franchisee group, deliver EXCEPTIONAL customer service and provide GREAT CAREER OPPORTUNITIES to our employees.

internship
Warehouse Associate
✦ New
Salary not disclosed
Kapolei, HI 1 day ago

Position Purpose:

The purpose of the Warehouse role at SRS Building Products is to manage the receiving, stocking, and distribution of materials, equipment, and products within the warehouse and branch settings to effectively serve our business customers. This position requires a commitment to providing exemplary customer service through proficient communication, organizational, and time management skills, ensuring accuracy in inventory handling and adherence to safety protocols at all stages of the process. By fostering a collaborative, \"team-first\" environment, the role contributes to maintaining the operational efficiency and excellence that drive our commitment to quality service and customer satisfaction.


Key Responsibilities:

  • Efficiently receive, count, verify, and manually unload incoming orders and shipments, ensuring all materials are accurately logged and stored in compliance with company standards.

  • Execute accurate and timely loading of outgoing orders onto trucks and customer vehicles, guaranteeing correct product handling, documentation, and adherence to delivery schedules.

  • Maintain an organized and clean warehouse environment, including general yard and office maintenance, while upholding workplace safety and operational excellence.

  • Manage inventory effectively by distributing materials to designated storage areas, conducting regular stock rotations, and reporting any discrepancies or damaged products for timely resolution.

  • Provide exceptional customer service by leveraging comprehensive knowledge of company products and services, facilitating clear communication with customers and team members to enhance overall satisfaction.

  • Collaborate with team members to foster a cooperative and productive work environment, embodying the company's \"team-first\" attitude and contributing to a culture of mutual success.

  • Utilize organizational and time management skills to prioritize and complete tasks efficiently, consistently meeting deadlines and contributing to the overall productivity of the warehouse operations.

  • Operate forklifts and other material handling equipment safely and proficiently, following all operational guidelines to support seamless warehouse logistics and distribution functions.


Direct Manager Direct Reports:

  • The Warehouse Associate reports directly to the Operations Manager, Assistant Branch Manager or Branch Manager.

  • This position does not have any direct reports.


Travel Requirements:

This position does not require any travel as all duties are performed within the warehouse and branch locations.


Physical Requirements:

This role combines physical and office tasks in a warehouse. Responsibilities include lifting/moving up to 100 lbs, climbing ladders, and working in confined spaces. Expect exposure to loud equipment, extreme weather, and airborne particles. Reasonable accommodations are available for individuals with disabilities to ensure a safe and efficient work environment.


Working Conditions:

This on-site warehouse role at SRS Building Products involves hands-on material handling and inventory management in a dynamic, fast-paced environment. Associates manage logistical tasks under tight deadlines while adhering to safety standards. Flexibility for extended hours during peak seasons is required. The warehouse promotes teamwork and efficiency, fostering a collaborative atmosphere for seamless product distribution.


Minimum Qualifications:

  • Basic computer skills (Microsoft Office) and math for inventory counts.

  • Excellent English communication (verbal/written)

  • Strong customer service and interpersonal skills

  • Organizational skills with attention to detail

  • Effective time management and teamwork

  • Reliable and safe work practices


Preferred Qualifications:

  • Forklift Operator certification.

  • Experience in high-volume distribution environments.

  • Proficient with inventory management software and Microsoft Office, especially Excel.

  • Familiar with industry-specific software applications.

  • Strong relationships with customers, vendors, and teams.

  • Proficient in Spanish or another secondary language.

  • Knowledge of OSHA regulations and warehouse safety.

  • Conducted safety audits and training sessions.

  • Demonstrated leadership and mentoring abilities.

  • Adaptable to changing environments and challenges.

  • Resilient under pressure with a professional approach.


Minimum Education:

High School diploma or equivalent.


Preferred Education:

None


Certifications:

None required. Forklift Operator Certification is preferred for candidates with experience or who are willing to obtain certification within a designated timeframe.

Competencies:

  • Clear and concise communication with customers and team members to ensure quality service and operational efficiency.

  • Accurate verification, counting, and tracking of inventory and shipments to prevent discrepancies.

  • Proficient in managing multiple tasks and priorities, ensuring timely loading/unloading and adherence to schedules.

  • Strong focus on exceptional customer service and maintaining positive relationships.

  • Maintaining neatness and orderliness in the warehouse to support operational processes.

  • Skilled in operating forklifts and using basic computer systems, including Microsoft Office.

  • Competent in addressing challenges, including basic mathematical problem-solving and adapting to warehouse conditions.

  • Effective teamwork and contribution to shared goals.

The base salary for this position typically falls within the range of $20.00 to $24.42 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.


Job Location:

SRS Building Products - Kapolei91-235 Oihana Street Kapolei, HI 96707As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.
If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.
All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.




Benefits


  • Competitive salaries for all team members paid weekly
  • 401(k) Retirement Plan with company matching
  • Employee Stock Purchase Program
  • Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
  • Paid Parental Leave, Adoption Assistance Program
  • Medical, Dental and Vision Benefits
  • Flexible and Dependent Care Spending Accounts
  • Company paid Life insurance and Short-Term Disability
  • Additional Life Insurance and Long-Term Disability also offered
  • Mental, Physical and Emotional Well-Being Programs for Employees and Families
  • Wellness Program and Safety Program with Bonuses for our Drivers
  • Employee Referral Bonus Program

Not Specified
General Manager
✦ New
🏢 Jimmy John's
Salary not disclosed
De forest, WI 1 day ago
General Manager

General Managers run the day to day operations of a Jimmy Johns restaurant. These duties include staffing, inventory, cash handling, training, opening, closing, truck orders, onboarding, prepping, hitting company targets, and anything else that will lead to running a successful business. It is expected to follow all company rules and procedures with 100% integrity and to lead by example.

Requirements:

  • Ability to work a 40-65 hour week
  • At least 18 years of age
  • Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat
  • Ability to handle fast-paced and high stress situations in the store
  • Organize and establish priorities in the store with minimal supervision
  • Willing to offer opinions and recommendations towards the store and employees
  • Ability to take deliveries a plus

Benefits:

Benefits:

$46,000 - $65,000/year

Health Insurance

Opportunity for Advancement

Free Gourmet Sandwiches

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmanns mayo - thats when the magic happens. Made with love every single day since 1983. Thats Jimmy Fresh!

Not Specified
Shift Leader
✦ New
🏢 Jimmy John's
Salary not disclosed
Melrose park, IL 1 day ago
Shift Leader Position

Shift Leaders are part of an in-shop tipping pool that is included on the employee's biweekly paycheck.

Shift Leads help oversee in-store operations alongside the General Manager. The Shift Lead plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Shift Leads must execute systems and procedures with 100% integrity and lead by example. As a Shift Lead, your attitude needs to be enthusiastic, friendly, and positive.

Jimmy John's looks to keep it simple and fun. Bread baked every four hours. Limited menu and sides. Meats sliced and veggies prepped daily in house. Unlike other quick service or fast food restaurants, there are no fryers or grills to clean.

Benefits:

  • Opportunities for career advancement to titled manager
  • Part of the in-shop tipping pool that is included on the employee's biweekly paycheck.
  • Retirement planning through Illinois Secure Choice
  • Free employee meals every
  • Earned paid sick time
  • Earned paid time off after waiting period
  • Tuition assistance after waiting period

Requirements:

  • At least 18 years of age
  • Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat
  • Ability to handle fast-paced and high stress situations in the store
  • Organize and establish priorities in the store with minimal supervision
  • Willing to offer opinions and recommendations towards the store and employees

You are seeking employment with JS Fort Group, Inc, an independently owned & operated franchise of the Jimmy John's Franchise, LLC system. You are not seeking employment with Jimmy John's Franchisor, SPV, LLC (the franchisor of the Jimmy John's system) or any of its affiliates, which are separate and wholly independent companies from JS Fort Group, Inc.

Each Jimmy John's franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms \"Company,\" \"Jimmy John's,\" \"we,\" \"our,\" or \"us\" refer to the specific entity (corporate or franchise) that owns and operates the Jimmy John's restaurant to which you are applying.

Jimmy John's and its franchisees are equal opportunity employers.

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

Not Specified
Project Manager (AEC - Engineering)
✦ New
Salary not disclosed
Oak brook, IL 15 hours ago
Project Manager

You will join one of our 45 offices in the US, be part of a committed team of over 1500 professionals, and work in teams and directly with our clients doing work that is shaping the world around us. You will be welcomed into a rapidly growing business and team and empowered to make an impact. You will be valued, cared for, and challenged on your path to becoming a world-class professional consultant and surrounded by leaders who are committed to creating an environment that enables you to realize your own success and fulfillment.

When you join Design Group as a Project Manager, you are joining a team that will challenge you and position you for growth. In this role, you will work with a team of industry experts to help the world's leading companies solve their most difficult problems. You will join our Architecture/Engineering Process Practice and partner with seasoned leaders, technical specialists, and subject matter experts to deliver the highest quality solutions to our clients with consistency and accuracy.

You'll work individually and in teams to support capital projects and implement solutions for our clients. Together, you will help our clients make critical changes to improve their performance and realize their most important goals.

Manage facility MEP design build and design build projects for pharmaceutical, biotechnology, advanced technology (semi-conductor), food & beverage, and industrial operations

Work with engineers, architects, designers, and other technical professionals in the office and at project sites

Lead project execution and design through the entire project life cycle, from concept to construction to start-up activities

Oversee the preparation of plans, specifications, and contract documents

Manage project timelines, budgets, scopes, changes, and risk

Proactively and collaboratively solve design problems

Evaluate project progress and adjust critical path for scope completion and budget adherence

Manage client communications and expectations

Coordinate with local authorities having jurisdiction (AHJs); ensure compliance with building codes

Interface with the construction manager and site manager to resolve design coordination and constructability issues; assist with value engineering efforts

Prepare proposals and participate in sales presentations

Make an impact day-to-day with your skills and expertise, strengthening that relationship with our clients and team

A minimum of ten years of relevant project management and engineering experience executing capital projects covering design development and coordination, specifications development, cost estimation, budget management, change control management, plan check and permit acquisition, creation of construction and contract documents, CQV, and construction administration

Experience with pharmaceutical, biotechnology, and medical device projects (preferred)

A working knowledge of a broad range of engineering disciplines including civil/site work, structural, architectural, mechanical systems (refrigeration, chillers, cooling towers, boilers, hot water, domestic water, compressed air, plumbing, HVAC), and electrical power distribution

Plant engineering experience (preferred)

Project execution experience of projects within an A/E/C design firm

Experience with facility utility design projects for manufacturing and distribution clients

The ability to execute presentations, manage client relationships, and successfully interact with team members

Solid computer skills including Microsoft Excel, Microsoft Word, and Microsoft Project

A willingness to travel for project requirements including installation and start-up activities, client and company sponsored meetings, trainings, industry related seminars, forums, and conventions

A Bachelor of Science in mechanical, civil, structural, or architectural engineering

A professional engineer (PE) licensure or a registered architect (RA) licensure (preferred)

Our culture and commitment to our people is what sets us apart. We foster an environment of mutual respect, integrity, and unconditional interest in the individual and collective success of our professionals. Our model and entrepreneurial mindset offer a rewarding, challenging, and highly flexible path. As a Project Manager, you will build a meaningful and fulfilling career with the support of professional development resources and mentorships including our First Year Experience program, Individual Development Plans, and Career Path resources and tools. You will be surrounded by exceptional talent who will support your development as both a world-class engineer and a highly effective leader.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company: Design Group

Not Specified
IP Client Administrator
Salary not disclosed
Washington, DC 2 days ago

We are seeking an experienced IP Client Administrator (Patent) to support assigned clients and practitioners in domestic patent prosecution matters. This role is responsible for preparing legal documents, maintaining docketing systems and files, coordinating with internal teams and clients, and ensuring data integrity across IP systems.

The ideal candidate is highly organized, detail-oriented, and able to operate independently in a fast-paced, service-focused law firm environment.

Key Responsibilities

Client & Practice Support

  • Build and maintain positive working relationships with assigned clients to ensure efficiency and satisfaction.
  • Serve as a liaison between clients, practitioners, and internal teams.
  • Provide administrative and practice support to practitioners and clients as needed.

Patent Prosecution Support

  • Prepare legal documents, reports, and correspondence related to domestic patent prosecution.
  • Prepare and file documents with the USPTO.
  • Assist practitioners with managing their patent dockets in accordance with firm procedures.
  • Review incoming correspondence (mail, email, docket notifications, client instructions) and take appropriate action.

Data & File Management

  • Maintain electronic files, records, and databases related to clients’ intellectual property.
  • Ensure accuracy, organization, and compliance with firm policies and procedures.
  • Support the development and maintenance of standard operating procedures, manuals, and client reference materials.

Process Improvement & Training

  • Identify opportunities to improve client processes and implement enhancements.
  • Provide guidance and training to firm personnel on client-specific procedures.
  • Assist with training development and knowledge sharing within the team.

Communication & Collaboration

  • Communicate effectively with clients, practitioners, and internal teams via phone and email.
  • Coordinate with colleagues and departments to ensure timely completion of work.
  • Maintain open communication with supervisors and stakeholders regarding client needs.

Additional Support

  • Conduct research using internal resources, legal references (e.g., MPEP), and the USPTO website.
  • Participate in pilot programs, system testing, and product implementations.
  • Support special projects and departmental initiatives.
  • Mentor or assist in training junior team members when needed.

Qualifications

  • Bachelor’s degree preferred
  • 3–6 years of domestic patent prosecution experience in a law firm or professional services environment (law firm preferred)
  • Strong understanding of USPTO procedures, patent prosecution terminology, and workflows
  • Excellent written and verbal communication skills
  • Strong organizational skills with high attention to detail
  • Ability to manage multiple tasks and prioritize effectively
  • Strong critical thinking and problem-solving abilities
  • Proficiency in:
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • IP management / docketing software
Not Specified
D365 Program Manager
✦ New
Salary not disclosed
Chicago, Illinois 1 day ago

Title : D365 Program Manager - Operations Support

Location: Chicago , IL

Job Type : Contract

Job Overview

As a D365 Program Manager, you will be responsible for overseeing the successful implementation and management of Microsoft Dynamics 365 solutions across our organization. You will work closely with various teams to understand business requirements, develop project plans, and ensure the successful execution of these plans. Your role will involve managing resources, coordinating with vendors, and ensuring that the project is delivered on time and within budget. You will also be responsible for training staff, managing risks, and resolving any issues that may arise during the project lifecycle.

Responsibilities

  • Oversee the implementation and development of Dynamics 365 within the organization.
  • Coordinate with various teams to ensure project goals and objectives are met.
  • Provide training and support to staff on Dynamics 365 usage.
  • Monitor project progress, address potential issues, and adjust schedules as needed.

Required Skills

  • Proficiency in Dynamics 365
  • Strong project management skills
  • Excellent communication and leadership abilities

Education

  • The candidate must have a bachelor's degree in computer science, Information Systems, Business Administration, or a related field.
  • A master's degree or relevant certifications in project management or Microsoft Dynamics 365 will be an added advantage.

Preferred Skills

  • Knowledge of Finance
  • Understanding of Supply Chain
  • Experience in Applications Support and Enhancement
  • Familiarity with Agile methodologies
  • Experience with CRM systems
  • Knowledge of Power BI
  • Understanding of Azure DevOps
  • Experience in Business Analysis
  • Familiarity with SQL Server
  • Knowledge of Microsoft Office Suite

Required Experience

  • Between 12 to 15 Years
Not Specified
Director of Manufacturing Operations
Salary not disclosed
Horsham, PA 2 days ago

Description:

The Director of Operations will oversee all production and facility operations at ALIGN Precision Philadelphia, ensuring seamless execution across precision machining, assembly, and cleanroom environments. This role will serve as the operational hub, coordinating with the Director of Planning & Delivery and Director of Quality to deliver on customer commitments while driving efficiency, safety, and culture. Reporting directly to the Site General Manager, the Director of Operations will translate strategic goals into daily execution and long-term capability building.

Essential Duties and Responsibilities:


Production & Facilities

  • Provide leadership to a staff of Production Supervisors and CNC Programmers.
  • Lead machining, CNC programming, assembly, and cleanroom operations.
  • In cooperation with the Director of Maintenance, oversee facilities management, equipment utilization, and preventive maintenance.
  • Ensure Safety, Quality, Delivery, and Cost targets are consistently achieved.
  • Develop the operations and capital equipment budget.
  • Champion 5S workplace organization.

Scheduling & Capacity Planning

  • Develop daily plans and execute production schedules against the master schedule.
  • Cooperate with Planning and Delivery through the SIOP process providing inputs into capacity planning and modeling, aligning with the supply chain and customer demand.
  • Partner with Planning and Delivery to balance inventory strategies with operational readiness.
  • Collaborate with Quality and Engineering to embed process controls and ensure compliance.

Continuous Improvement

  • Drive Lean, Six Sigma, and Kaizen initiatives across production areas working closely with Engineering.
  • Implement systems for performance metrics, accountability, and operational transparency.
  • Champion waste reduction, cycle time improvement, and productivity gains.

Culture & Leadership

  • Build a culture of engagement, accountability, and innovation.
  • Mentor supervisors and team leads, fostering psychological safety and high performance.
  • Facilitate employee engagements and cross-functional collaboration to surface systemic themes.

Cross-Functional Alignment

  • Act as the connective agent between Planning and Delivery, Quality, Engineering, Program Management and Business Development.
  • Support business development by ensuring operational readiness of our expanded cleanroom and CNC automation for new verticals.
  • Collaborate with leadership to embed strategic operating systems across the enterprise.


Qualifications:

  • Bachelor’s degree in Engineering, Operations Management, or related field.
  • 10+ years of leadership experience in precision machining, semi-conductor, aerospace, medical devices, or advanced manufacturing.
  • Proven success in production leadership, scheduling, and facilities management.
  • Strong background in Lean, Six Sigma, and operational excellence.
  • Excellent leadership, communication, and team-building skills.
  • Ability to balance strategic vision with hands-on execution.


Other Skills Required:

• Communications - Exhibits good listening and comprehension.

• Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition. Aligns work with strategic goals.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have an understanding of Microsoft Office Software- especially knowledge of Microsoft Word and Microsoft Excel.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee will be in the office and shop and required to sit, stand and walk.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ADDITIONAL NOTES:

ALIGN Precision is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ALIGN Precision are employed on an at-will basis.


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.


A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Not Specified
Director Patient Financial Services
🏢 Guthrie
Salary not disclosed
Sayre, PA 4 days ago
Summary
In partnership with Guthrie’s leadership team, PFS Director SBO is responsible for developing and executing the strategic vision for The Guthrie Clinic’s patient/guarantor billing and collection functions. This involves managing and coordinating the overall functions of patient/guarantor collection to ensure maximization of cash flow while maintaining patient, provider, and other customer relations. Works closely with administrative leaders, managers, clinical personnel and vendors to ensure effective and efficient self-pay pre-service, point of service and accounts receivables management. Provides direction in managing the activities and functions of analyzing self-pay accounts receivable for collection and aging trends, establishing performance metrics, develops automated and efficient workflows, identifying denial trends that lead to self-pay activity, develops and maintains departmental policies and procedures, establish departmental goals and reports to AVP, Corporate AR Management. Identifies areas of improvement and works collaboratively with appropriate parties for resolution. Directs the management of employees in patient guarantor collection. Maintains advanced knowledge of healthcare and automation of self-pay and bad debt A/R and strives to ensure compliance with federal and/or state laws and regulations.
Experience
10 years prior experience in healthcare, insurance or businesses with responsibility and management of billing and patient collection. Knowledge of federal and state debt collection laws and patient billing regulations. Preferred Certifications:
- Certified Revenue Cycle Professional (CRCP) or Certified Healthcare Financial Professional (CHFP)
- Certification in Healthcare Compliance (CHC) or equivalent is a plus
Skills
Excellent working knowledge in the area of health care revenue cycle billing, strong medical terminology, collection, negotiation and insurance regulations required.
Advanced customer service, written, verbal, organizational and time management skills are a must.
Proficiency in revenue cycle platforms (i.e., EPIC, Cerner, Medent) Microsoft Office products including Excel, PowerPoint, and Microsoft Word.
Proven ability to train and coach staff and build and lead strong teams to meet performance goals and for project management.
Extensive working experience in managing and directing the work of others along with proven planning and problem-solving skills to perform analysis and reports are required.
Ability to make quality, independent decisions as well as collaborate effectively with other leaders.
Education
Bachelor’s degree is required. This requirement may be satisfied through an equivalent combination of education and 10 years prior experience in healthcare, insurance or retail businesses with responsibility and management of billing and patient collection.
Essential Functions
- Plans and manages accurate patient billing and efficient account collection, which includes developing automated and efficient workflows. Works directly with patient access leaders to establish a pre and point of service collection strategy. Actively engages leaders or areas who are under performing in point of service collection. In addition, develops action plans or assists in identifying areas where gaps exist that cause insurance denials, or patients to be listed as self-pay incorrectly.
- Seeks automated solutions for manual workflows to drive efficiency. Develops project plans that ensure timely statement release. Establishes and implements a system or process for the collection of delinquent accounts including bad debt transfer to external collection agency, financial assistance programs, and/or appropriate internal collection follow-up.
- Oversees, coordinates, and solves complex billing problems. Coordinates with operational and Corporate Revenue Cycle management to ensure organizational problems are resolved.
- Establishes and updates reports, departmental goals, initiatives, and performance metrics to AVP, Patient Access.
- Assigns projects in order to support troubleshooting and resolving Undistributed credit issues for self-pay. Coordinate refund and escheatment process.
- Responsible for the development and creation of policies and procedures including protocols for rejection follow-up.
- Maintains controls for invoice adjustments.
- Maintains system or process to respond to Automated Call Distribution (ACD) – patient inquiries in a manner that promotes excellence in customer service. Uses call patterns to detect training opportunities, as well as problem areas that may require training with other departments.
- Maintains knowledge of and complies with established policies and procedures including government, insurance, and collection regulations.
- Attends meetings and participates in committees as requested. Conducts special projects and studies as directed.
- Manages within established budget including annual planning.
- Coaches, develops, and builds teamwork with employees. Strives for a tier 1 team and makes the workplace productive as well as ensures transparent and open communication exists up and down the employee/peer spectrum. This includes clear demonstration of Guthrie’s Mission & Values.
- Actively participates as a team member by supporting decisions, accepting change, managing conflict effectively, and valuing the contributions of others.
- Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
- Participates in professional development efforts to ensure current with health care practices and trends.
- Serves as a role model and keeps department focused on processes that result in maximum efficiencies and revenue capture.
- Key Performance Metrics include: - Pre-Service Collection Rate
- Undistributed Credit Days
- Self-Pay Days
- Self-Pay Net Collection Ratio
- Self-Pay 90+%
- Bad Debt %
- Self-Pay Payments Auto Posted %
- Payment Plans Using Auto Pay %
- Self-Pay Credits Auto Resolved %

Required Knowledge, Skills and Abilities
- The director must have a clear understanding of multiple managed care contracts, multiple specialty insurance and billing practices, and exercise professional competency in reviewing patient accounts to maximize reimbursement and minimize financial risk to The Guthrie Clinic. Successful oversight will result in increased net revenues by reducing bad debt from potential write-offs. Interactions will primarily be conducted with both patients, staff, leaders, vendors and the results of efforts will lead to secure payment for open balances. Serves as a resource to faculty, managers, and clinic staff in all patient payment related issues.
- Accountable and responsible for analyzing and reducing bad debt.
- Exceptional communication skills, ability to explain, advocate, and express facts and ideas in a convincing manner, and negotiate with individuals and groups internally and externally.
- Emotional intelligent and tactful in all situations.
- Superior presentation skills, able to present in a clear and articulate fashion in front of a variety of constituents.
- Committed to a "team approach" and encourages a collaboration process, working effectively with a diverse or multi-disciplinary group to achieve a common goal.
- Demonstrated knowledge and understanding of Epic, and Governmental/non-government requirements applicable to patient billing processes.
- Demonstrated project management skills including managing multiple projects in a timely and efficient manner. Demonstrated abilities in utilizing Lean/project management protocols for efficient workflows.
- Demonstrated analytical, problem-solving abilities, strong organization and decision-making abilities with data, people and situations.
- Demonstrated familiarity, knowledge and understanding of relevant Hospital Policies, Practices and HIPAA regulations.
- Demonstrated skills and proficiencies of Microsoft Excel, Word, Project or other spreadsheet and/or word processing software.
- Work independently with strong follow-up skills to ensure effective and efficient completion of tasks.
- Adapts to change plan/influence strategies to the organization's political realities and constraints.
- Outstanding relationship management skills, easily build strong and effective working relationships within a climate of trust, inspires cooperation and confidence and is a true consensus builder.
Other Duties
1. Travel for this position is sometimes required.
2. Participation in community and employee engagement activities is required.
3. It is understood that this description is not intended to be all-inclusive and that other duties may be assigned as necessary in the performance of this position.

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