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About Steady

Steady is an on-demand labor marketplace connecting businesses with skilled installers and project labor across multiple U.S. markets. Our platform helps companies access reliable labor quickly while giving workers flexible opportunities to earn.

Today, more than 40,000 workers have signed up on the Steady platform, and hundreds of companies rely on Steady to complete installation and project work across multiple major markets. Our marketplace powers thousands of project shifts each year across industries such as office furniture installation, commercial relocation, pallet racking, warehouse equipment, and millwork.

Businesses that rely on field labor face a persistent challenge: finding qualified workers quickly, at scale, and with consistent quality. Traditional staffing models are often slow, expensive, and inflexible. Steady solves this problem through a marketplace platform that combines technology, operational discipline, and a growing network of skilled workers.

As the network continues to grow, our focus is on strengthening supply reliability, improving marketplace economics, and expanding into new cities where demand for flexible skilled labor continues to grow.

Our long-term goal is to build the infrastructure layer that enables businesses to access skilled labor on demand while giving workers greater flexibility and access to opportunity.

Role Summary

The Head of Strategy and Business Operations owns the performance and scalability of the supply side of the Steady marketplace. This includes worker acquisition, onboarding, activation, quality, utilization, retention, and supply-demand balancing across all active markets. Supply is the engine of the marketplace, and this role ensures that engine runs with reliability, efficiency, and improving economics.

In addition to supply ownership, this role serves as a senior operational leader across the company, helping shape strategy, improve operating discipline, identify new revenue opportunities, and drive cross-functional execution.

This is a highly hands-on role. You will not rely on others to surface insights. You must be comfortable pulling your own data, building analyses, identifying trends, and implementing automation that improves operational performance.

Beyond operational excellence, this role will identify and test new ways to monetize the marketplace, improve unit economics, and unlock additional revenue streams tied to our worker network and client relationships.

Success in the first year will include improving worker activation and utilization, strengthening supply reliability across markets, and launching monetization initiatives that improve marketplace economics.

This role works directly with the CEO and leadership team to shape marketplace strategy and operational execution as the company expands across markets.

What You Will Own

Supply Strategy

• Design marketplace supply strategy across all markets

• Determine optimal worker density by market

• Define worker mix across skill tiers and certifications

• Build activation and retention playbooks

• Improve supply predictability and reliability

Worker Acquisition and Activation

• Optimize recruitment channels and cost per acquisition

• Improve onboarding speed and quality

• Increase activation rates of registered workers

• Reduce time from signup to first job

• Build structured worker quality scoring

Supply Performance and Quality

• Own worker utilization and repeat booking rates

• Improve job success rates and reduce field issues

• Develop foreman and lead-level pipeline

• Create performance tiers tied to incentives

Marketplace Balancing

• Ensure supply-demand equilibrium across markets

• Forecast labor needs based on sales pipeline

• Reduce job fill volatility

• Support pricing discipline through supply control

Marketplace Monetization and Revenue Expansion

• Identify new revenue streams tied to worker base and client demand

• Develop and test monetization initiatives with clear ROI frameworks

• Improve pricing structure where supply leverage exists

• Explore partnerships that enhance supply-side economics

• Build pilots quickly and scale what works

• Ensure new initiatives improve margin and enterprise value

Data, Analytics, and Automation

• Pull and analyze data directly from core systems

• Build and maintain dashboards tracking supply KPIs

• Improve data integrity across CRM and operational systems

• Implement workflow automation using tools such as Zapier or similar platforms

• Create reporting rhythms that drive accountability

• Translate data into operational decisions quickly

Cross Functional Leadership

Sales

• Align recruiting plans with projected demand

• Provide visibility into capacity constraints

• Support monetization initiatives tied to strategic accounts

Account Management

• Improve service reliability for top accounts

• Reduce escalations tied to labor quality

• Identify upsell opportunities tied to supply performance

Finance

• Forecast labor costs and supply scaling needs

• Model working capital requirements tied to supply growth

• Improve contribution margin by market

• Evaluate ROI of new revenue initiatives

KPIs and Success Metrics

Supply Metrics

Quality Metrics

Financial Metrics

Why This Role Matters

Steady is building a marketplace that depends on reliable, scalable supply. Revenue growth without supply discipline leads to inconsistent service, margin pressure, and operational instability.

This role owns the systems, strategy, and operational execution that ensure the marketplace scales with reliability and improving economics. The Sr. Manager, Marketplace Operations will play a central role in shaping how Steady grows across markets, how we strengthen the worker network, and how we unlock additional revenue opportunities from the platform. Success in this role directly impacts the company's growth trajectory, unit economics, and long-term enterprise value.

Experience and Skills

• 3+ years in operations, marketplace management, analytics, consulting, or high-growth startup

environments

• Experience working in two-sided marketplaces, labor marketplaces, logistics platforms, or

operationally complex service businesses strongly preferred

• Strong analytical and financial modeling capability

• Experience working directly with data and reporting tools

• Comfortable pulling data through SQL, BI tools, or similar systems

• Experience building dashboards and KPI reporting frameworks

• Experience implementing automation using tools such as Zapier or similar workflow platforms

• Experience identifying and launching new revenue initiatives

• Experience managing multi-market or distributed operations

• Strong cross-functional leadership skills

• You have personally built operational dashboards, analyses, or systems that materially improved

performance in a marketplace or operational environment

Traits That Matter

• Builder mindset

• Structured thinker who creates clarity from complexity

• Data-driven and commercially minded

• High ownership and accountability

• Comfortable operating without a large support team

• Willing to make difficult tradeoff decisions

Company Description

FF Global Group is a members-only bespoke travel and lifestyle management consultancy, dedicated to delivering extraordinary experiences tailored to individual preferences. Focused on creating personalized solutions, the company is now embarking on its own hospitality journey. FF Global Group combines luxury, innovation, and exceptional service to redefine customer experiences in the travel and lifestyle sector.

Role Description

As the Lifestyle Managerat FF Global Group, you will play a vital role in delivering tailored, high-touch service to an elite clientele of high-net-worth individuals, families, and business executives. This position blends lifestyle management, travel support and coordination, itinerary creation, guest relations, and business development—offering significant potential for growth. Over time, you will have the opportunity to build your own book of business. Success in this role requires a passion for luxury service, outstanding organizational skills, and a proactive approach to client relationships. 

Key Responsibilities

Guest Relations & Client Support

• Serve as the primary contact for client inquiries, ensuring exceptional service and responsiveness.
• Coordinate personalized itineraries, including travel, accommodations, dining, activities, and bespoke lifestyle experiences.
• Maintain detailed records of client preferences to facilitate the delivery of tailored solutions.

Project Coordination

• Oversee the execution of complex itineraries and events, collaborating with vendors and partners to ensure seamless execution.
• Anticipate challenges and proactively implement solutions to guarantee flawless service delivery.

Business Development

• Cultivate new relationships and generate referrals to expand the client base.
• Build and maintain a comprehensive database of premier hotels, travel vendors, lifestyle service providers, DMCs, and industry relationships.
• Develop your own portfolio of clients, with mentorship and support from the founders.

Administrative Excellence

• Utilize CRM systems to manage client information and operational tasks efficiently.
• Provide executive and operational support to the founders as required.
• Assist in answering guest requests promptly and in providing customized
• itinerary formatting for larger-scale requests.

Typical Hours

• Standard hours are Monday through Friday, 9:00 AM – 6:00 PM, with flexibility to accommodate evening events, urgent client needs, and time-sensitive requests.

Compensation and Benefits

• Competitive Salary and performance-based bonus structure
• Competitive health and worker’s compensation benefits.
• Company-provided computer and operational resources.
• Access to exclusive travel perks, familiarization trips, and industry events.
• A dynamic, collaborative team culture with a passion for excellence. 

POSITION SUMMARY:

The Superintendent is responsible for field operations on the project(s) assigned to achieve safe, quality, and profitable projects completed in a timely manner. This position must demonstrate strong leadership, organizational and time management skills, as well as have strong communication and client service skills.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Safety

• Promotes Cantera’s culture of “Safety First”
• Project safety implementation and management in accordance with Cantera’s Safety Program
• Participate in all incidents/accidents, including going to the occupational medical facility with the co-workers
• Interacts with the Cantera Safety Coordinator to ensure a safe workplace
• Enforces Site Specific Safety Plans created by enforcing Cantera’s rules, this includes your workers, other crews, and any trade on site

Operational

• Be familiar with and follow the Cantera Concrete Staff Organization document for managing projects
• Follows the information provided for each project, known as “The Greenbook”
• Report project man-hours and quantities on a timely basis
• Participate in the Job Turnover Process with the Estimator, Project Manager, General Superintendent, plus other members of the Cantera leadership team
• Direct day-to-day on-site supervision of field labor force
• Maintain good relationships with internal and external clients, including representatives of Owner and Architect/Engineer
• Develop and maintain site logistics plan, in coordination with Project Manager
• Coordinate site testing and inspection efforts
• Monitor costs including labor time and material
• Manage schedules and ensure all activities take place on or ahead of scheduled dates and complete a three-week lookahead schedule on a weekly basis
• Attending and participating in project meetings, including subcontractor meetings
• Maintain and verify as-built drawings are accurate
• Mobilizes the site and sets up site utilities
• Assures necessary permits are secured and inspections occur
• Reviews, understands, documents to drawings, and assist PM with all Requests for Information (RFIs)
• Reviews submittals for implementation of the work
• Reviews cost reports to assure they reflect accurate quantities and work out of place
• Actively coordinate subcontractors, suppliers, vendors, and craft to meet project schedules
• Complete Daily Project Reports, Concrete Log, Sign-In Sheets, and other documents
• Maintain on-site accurate shop drawings for implementing the work
• Coaches and mentors’ growth in crews and encourages Foreman and Craftsman to be mentors
• Coordinate’s location of control for layout with the Customer and Cantera Field Engineering Department
• Other duties as assigned

KNOWLEDGE, EXPERIENCE AND PERSONAL ATTRIBUTES:

Construction Industry Knowledge

• Broad understanding of concrete construction experience

Technological Knowledge

• Computer and mobile device knowledge and efficiency, including Microsoft Office products, Field Time and other products used by the Company

Communication and Teamwork Skills

• Strong written and verbal communication skills, ability to communicate with all levels, both internally and externally
• Functions effectively as part of a team

Leadership and Time Management Skills

• Exhibits strong leadership qualities
• Strong decision making/problem solving skills
• Excellent time management and organizational skills; able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines

Additional Skills

• Able to perform duties independently
• Strong attention to detail
• Works well under pressure and with deadlines
• Can follow rules but can show initiative
• Enjoys overcoming objections/resistance and achieving goals in the face of obstacles
• Ability to lead 20+ man crew

WORK CONDITIONS AND HOURS:

Conditions and hours

• Works on site over rough terrain
• Requires overtime hours
• Often exposed to the elements
• Must be comfortable with travel on a need-to-need basis
• Must be able to lift 70 lbs.
• Some weekends are required
• Frequent activity of Standing, Kneeling, Walking, Climbing, Bending, reaching above Shoulders, Pushing and Pulling
• Must be able to climb and work at heights above 6 feet

EDUCATION, EXPERIENCE AND CERTIFICATIONS:

Education

• Associate degree or equivalent in experience

Work Experience

• Eight (8) years Concrete Construction experience
• Ten (10) years Construction Experience

Certifications

• OSHA 10 Certified
• OSHA 30 Certified
• CPR Certified
• First Aid Certified
• ACI Flatwork Technician
• ACI Concrete Testing Technician

Attention All Third-Party Agencies, Headhunters, and Recruiters

Cantera Concrete Company will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to Cantera Concrete Company will be considered the property of Cantera Concrete Company. Cantera Concrete Company will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. Cantera Concrete Company will not be obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. Cantera Concrete Company only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with Cantera Concrete Company from third parties must be through our Human Resources Recruiting department. Outside recruiters are asked not to contact our hiring managers directly. Any contact made outside of the Cantera Concrete Company Human Resources Recruiting Department by a third party will cancel any future business relationships between the third party and Cantera Concrete Company.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Exciting new role for a growing insurance agency. The Claims Consultant will focus on workers’ compensation and serve as a key resource for commercial clients navigating the claims process. Reporting to the Claims Team Manager, the role manages assigned claims, facilitates communication between clients and carriers/TPAs, reviews claim status and strategy, prepares supporting documentation, and helps drive timely and effective outcomes.

Responsibilities include:

• Analyze claim status, identify issues affecting outcomes, and escalate complex matters while maintaining strong working relationships with carriers and stakeholders.
• Serve as a primary client contact by providing updates, answering questions, and bridging communication between clients and insurance carriers/TPAs.
• Prepare claim documentation, maintain detailed records, and present claim summaries and trends in client meetings, reviews, and renewal discussions.

Qualifications:

• Minimum 3 years’ experience managing workers’ compensation claims.
• Strong knowledge of NYS Workers Compensation laws and insurance regulations.
• Excellent communication skills with the ability to present sensitive and confidential information to clients, carriers and internal team members.

** Local candidates only

CR Fletcher is an Equal Employment Opportunity staffing partner and employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or other protected classes under State and Federal law.

About Us

Bogart Construction is a licensed commercial general contractor with more than 30 years of experience delivering tenant improvements and ground-up projects nationwide. Our portfolio includes grocery, retail, restaurant, automotive, entertainment, and more. We are known for strong client partnerships, innovative solutions, and an unwavering commitment to safety and quality.

At Bogart Construction, our greatest asset is our people. We place a high value on investing not only in the growth of our company but also in the development and success of our team.

Job Overview

Superintendents play a key role in shaping client relationships and upholding Bogart’s reputation for quality and reliability. We are seeking an experienced Superintendent to lead onsite operations for commercial projects across our core markets. In this role, you will manage subcontractors and crews, drive project schedules, enforce safety and quality standards, and serve as the primary point of contact for clients in the field. The ideal candidate brings strong communication and client-facing skills, with accountability for ensuring projects are delivered on time, within budget, and to the highest standards of quality and safety.

Key Responsibilities

Project Leadership & Coordination

• Lead all onsite operations and field activities to ensure successful project delivery
• Partner closely with the Project Manager to align on progress, resolve issues, and meet project goals
• Supervise Assistant Superintendents and field staff, and lead preconstruction start-up and coordination meetings with subcontractors
• Serve as the primary onsite contact for clients, architects, engineers, and consultants
• Demonstrate teamwork, adaptability, initiative, and dependability in daily problem-solving and project execution
• Build strong professional relationships with clients, subcontractors, and team members while upholding Bogart’s standards

Scheduling & Documentation

• Develop and maintain project schedules, including weekly look-aheads
• Prepare daily project reports with supporting documentation and photos
• Coordinate inspections, permits, and testing requirements with subcontractors and agencies
• Maintain and update as-built drawings throughout the project lifecycle

Safety Management

• Implement and oversee jobsite safety programs with a focus on zero incidents
• Ensure subcontractors and crews conduct regular safety meetings
• Proactively identify and address safety risks to maintain compliance and protect all workers

Quality Control

• Monitor work to ensure compliance with plans, specifications, and codes
• Conduct punch list reviews and oversee corrective actions throughout the project
• Maintain a clean, organized, and safe jobsite

Competencies

• Leadership: Inspires confidence, motivates teams, and builds accountability across field staff and subcontractors
• Communication: Clear and professional in client interactions; able to align project stakeholders and team members effectively
• Problem-Solving: Thinks critically and resolves issues quickly to keep projects moving forward
• Organization: Prioritizes tasks and manages time effectively in a fast-paced environment
• Client-Focused: Dedicated to building trust and maintaining long-term client relationships
• Adaptability: Adjusts smoothly to changing project conditions, schedules, and requirements
• Initiative: Proactive in anticipating project needs and taking ownership of outcomes
• Dependability: Reliable in meeting commitments, maintaining consistency, and following through under pressure

Qualifications

• Experience: 7+ years of verifiable experience as a commercial construction superintendent
• Experience in sectors such as: Retail and big box, automotive (e.g., dealerships, car washes, gas stations), commercial kitchens, grocery, and entertainment.
• Travel Flexibility: Willingness and ability to travel to project sites throughout California (and potentially nearby states)
• Safety Credentials: OSHA 30 and other relevant safety certifications strongly preferred
• Software Requirements: Proficiency with Procore, MS Project/Excel, and Bluebeam; Microsoft Office Suite preferred

 Benefits

• Health & Wellness: Medical, dental, and vision insurance through Bogart’s group plans
• Retirement: 401(k) savings plan with company contributions and vesting schedule
• Time Off: Paid time off and company-recognized holidays
• Travel Support: Per diem for lodging and meals, plus flights and mileage covered

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Healthy Families Family Resource Specialist today!

The Healthy Families Family Resource Specialist

1. Manages referrals to the Healthy Families program in accordance with the Healthy Families America model requirements, including.

• Attempting contact with all referrals within 24 to 48 hours of receiving the referral.
• Contacting each referred family a minimum of 2 times a month during the first trimester and second trimester and until the family is assessed.
• Contacting each referred family a minimum of 1 time per week during the third trimester and until the family is assessed.
• Contacting each referred family a minimum of 2 times per week once the infant is born and until the family is assessed.
• Ensuring all necessary data related to referrals and screenings is inputted correctly into the Heathy Families America Entrance to Exit log that is submitted for accreditation.

2. Initiates and conducts screenings for families interested in the Healthy Families program.

• Conducting screening on all families using the Healthy Families Screening Tool and Contact Form.
• Ensuring all necessary data related to referrals and screenings is inputted correctly into the Heathy Families America Entrance to Exit log that is submitted for accreditation.

3. Initiates and conducts welcoming, quality, and engaging assessments for all families enrolling in the Healthy Families program in accordance with the core Healthy Families America model standards, including.

• Completing the validated Family Resilience and Opportunities for Growth (FROG) Scale with newly enrolling families.
• Helping families identify their family strengths and areas of need
• Ensuring the FROG assessments are completed prenatally or within 3 months of the infant's birth.
• Preparing each FROG for review by supervisor.
• Reviewing each FROG with supervisor.

4. Promotes the Healthy Families program by.

• Maintaining quality and positive relationships with referring organizations.
• Providing referring organizations follow up on every referral received, including whether or not the family declined services.
• Represents the program at formal community venues to promote the program and facilitate referrals.
• Attending monthly Community Advisory Boards to ensure close communication occurs between Healthy Families program and community resources.
• Collecting Memorandum of Understandings from formal community partners.

5. Maintains documentation of services, quality measurement tools, and tracking forms in accordance with the Health Families America model, including.

• Submitting monthly Family Assessment Worker reports by the third day of the month
• Maintaining the Referral Log submitted for accreditation.
• Maintain the Closure Log submitted for accreditation.
• Entering all screening, FROG, and Closure information onto tracking spreadsheets submitted for accreditation.
• Tracking all outreach and community event participation used in the accreditation process.

6. Maintains completion of required supervision, including.

• Ensuring weekly reflective supervision.
• Ensuring documentation and tracking information is prepared ahead of supervision for review.

7. Completes required trainings in accordance with Healthy Families America model standards, including completing.

• 28 hours of initial Foundations for Family Support Core Training.
• Annual Child Abuse and Neglect training.
• Annual service population-focused training.
• Annual McNabb Center Relias trainings, CPR and First Aid, and Handle with Care trainings.
• 15 hours of Infant Mental Health Training annually to maintain Endorsement.

8. Achieve and maintain Infant Mental Health Endorsement through the Tennessee Association of Infant Mental Health, including.

• If hired without an Endorsement, will submit application on Endorsement Application System, uphold Ethics Code, achieve mandatory references, and complete and submit 30 hours of required infant mental health training within first year of employment.
• Once Endorsement is achieved or if hired with an endorsement, will maintain endorsement every year but completing and submitting 15 continuing education hours and updating the Code of Ethics review process annually.

9. Takes an active role in ensuring the McNabb Center completes and maintains Healthy Families America Accreditation, including.

• Familiarizing self with the more than 150 required Policies and Procedures.
• Ensuring all documentation is maintained for accreditation.
• Ensuring trainings are maintained.
• Ensuring home visiting rates are tracked and home visits are completed.
• Completed accreditation interview.

10. Utilizes Reflective Practices in all aspects of work, which includes but is not limited to.

• Using the 7 Core Healthy Families America Reflective Strategies with all families during home visiting services.
• Maintaining interest in and the ability to see things from multiple points of view.
• Using an ecological perspective when working with families.
• Maintaining up-to-date knowledge of infants, toddlers, and attachment and the ability to their relationships with their caregivers.
• Using self-awareness by being clear on one's own values and triggers and how these things influence their perceptions and interpretation of family needs and the impact on families.
• Maintaining a balanced and realistic view of relationships including positive and negative aspects.
• Talking about and thinking about relationships and personal feelings that arise during supervision.
• Considering another person's feelings, wants, needs, and states of mind so interactions and responses can be intentional.
• Ensuring if ruptures occur with a family, they are repaired.
• Taking responsibility for their own contributions and reactions to difficult situations.
• Tolerating ambiguity.
• Recognizing and taking action when one's self needs to be put in a more balanced state.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

COMPENSATION:

• Starting salary for this position is approximately $16.71 - $17.76 /hr based on relevant experience and education.

QUALIFICATIONS - Healthy Families Family Resource Specialist

Experience:

• One-year experience providing evidence-based home visiting services preferred.
• Experience working with young children and families required.

Education / Knowledge:

• Bachelor's degree in Social Work, Psychology, or related field preferred.
• High school diploma and lived experience required if not Bachelor's Qualified.
• The Association of Infant Mental Health in Tennessee (AIMHITN) Infant Mental Health Endorsement preferred.
• Required to apply for AIMHITN Infant Mental Health Endorsement within the first year of employment if hired without endorsement.
• Training and knowledge in infant and early child development and parenting skills required.

Physical/Emotional/Social - Skills/Abilities:

• To perform this job successfully, an individual must have excellent communication skills with colleagues and clients.
• Must be able to build quality and caring relationships with clients where clients feel supported and heard.
• Must be able to maintain a trauma-informed approach when serving families.
• Must maintain appropriate boundaries with clients and colleagues.
• Willingness to engage in building reflective capacity.
• Must be able to manage a flexible schedule and multiple tasks.
• Must be able to use reflective practices in working with families.
• Must be able to work with diverse populations in culturally sensitive ways.
• Must have an F endorsement and be able to drive for work-related duties.
• Must be able to utilize a dependable vehicle for home visitation services.
• Certification and training in verbal de-escalation strategies required.

Location:

• Knox County, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

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The Installation Technician is responsible for the successful installation of equipment in an efficient and consistent manner, while working with a team to achieve a common goal of timely project completion. KHI is dedicated to satisfying the objectives of the client and KHI together. All efforts are made to keep the focus on accomplishing tasks while developing personal friendly and polite relationships with clients.

Client goal: Complete the job on time, with quality work, and under budget. KHI goals: Complete the job in a safe manner. Complete the job with no/minimal re-work.

• Can be trusted to work without supervision.
• Ability to work with clients and develop friendly relationships.
• Sufficient attention-to-detail to make our products/services better than our competition.
• Dedicated to doing things right (for long term) the first time rather than hoping the client doesn't find out about mistakes.
• Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.

• Install operating room lights, equipment booms, cabinetry, among other structures.
• Pull, install, cable (CAT 5/6), medical gas lines, and other cabling.
• Provide reports for clients, validating test results and work performed.
• Learn client specific systems, enabling client growth and full integration.
• Install and mount video monitors.
• Proficient in cable management.
• Basic general contracting skills.

• Ability to travel overnight 80% or more of the time.
• Knowledge of electrical, and low voltage systems.
• Ability to read plans and follow the scope of work, installing all equipment to specifications.
• Ability to assess changes in the scope of work and appropriately request a change order.
• Need to be able to use a level, wrench, reciprocating saw, portable hand saw, or hammer drill to install equipment.
• Installation Technicians work a standard work week but may be required to work evenings and weekends to meet project milestones. (Nationwide)
• Ability to work in a crouched or kneeling position and in confined spaces.
• Preferred certifications, such as OSHA 10.
• Ability to lift 70+ pounds.

• Stays on task throughout the day without supervision.
• Moves onto subsequent tasks with good communication and little/no supervision.

• Listens well and adheres to PM direction.
• Speaks up to ensure proper understanding.
• Strong verbal and written communication skills, with the ability to communicate with clients and situations in a professional, proactive and productive manner.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

• Able to prioritize while solving problems:
  • Client & KHI goals
  • Trust, work with clients, Attention to detail, doing things correctly.
  • Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

• Able to work with KHI PM's and leadership professionally.
• Able to work with clients in professional and friendly manner.
• Able to relate to facility workers and patients with respect.

• Organize their personal habits to be ready to work on-time, every time.

• Handle their personal issues to not interfere with normal working hours.
• Be prepared prior to work to complete jobs with no rework and minimal non-productive time.
• Complete jobs in proper sequence.

• Adheres to OSHA and KHI standards without fail.
• Willing to help others adhere to OSHA and KHI standards.
• Stops jobs before they become unsafe rather than waiting until the last second.

• $18 $23 per hour Starting, based on experience.
• Benefits include Medical and 401K retirement plan.

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

This Regional Director of Partnerships will be responsible for generating revenue from local, regional, and national companies through the sale of integrated sponsorship, premium seating, naming rights and hospitality packages throughout the venue(s). This position will serve as the department head for local partnership operations and be responsible for the sales and service for all corporate partnerships. Compensation will consist of base salary plus sales commission. This position will be responsible for achieving measurable financial results.

This role will pay an annual salary of $80,000-$120,000 and is commission eligible.

Benefits for full-time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until August 8, 2025.

• Work with the Global Partnerships VP to develop a strategic plan to drive revenue for both clients (Central Bank Center and Charleston Coliseum & Convention Center)
• Responsible for establishing new marketing partnerships to achieve annual revenue goals.
• Conduct cold calls as a way of securing appointments to sell to new prospects among local and national companies.
• Analyze specific marketing needs of prospects based on partner objectives, market strategies, category potential, activation potential and financials.
• Effectively present proposals in front of individuals and large groups.
• Develop meaningful business relationships with existing and potential sponsors.
• Communicate well across all areas of the company including broadcast, accounting, marketing, community relations and ticket operations.
• Work closely with the Event Services and Marketing teams to ensure that current clients receive superior service and fulfillment of each contract.
• Develops sales action plans to ensure hitting budget goals.
• Prospect, sell, cultivate, and maintain the corporate sponsorships for the venues in both new and renewal business.
• Regular presence at both properties should be expected.
• Execute all aspects of corporate partnership fulfillment.
• Develop relationships with brands in region for potential synergy across OVG portfolio.
• Work with outside agencies to get all corporate partnerships signage created and placed.
• Create annual recaps for corporate partners, when applicable.
• Service all corporate sponsorships through various means including direct contact, newsletters, corporate partner gatherings, etc.
• Create new client initiatives to better serve the corporate partners.
• Design of sales proposals and presentations for potential corporate partners.
• Work and attend events, promotions, and OVG360 Corporate Sales events.

• Bachelor degree or the equivalent training & experience.
• 7+ years of sales experience with emphasis in major league team sports, larger market media (TV, radio) and/or sponsorship sales.
• Proven track record of developing and managing highly strategic corporate partnerships; Strong prospecting, analytical, presentation and communication skills.
• Proven success in establishing and meeting challenging sales objectives in a high profile, competitive marketplace.
• Comfortable managing tight deadlines and meeting aggressive sales goals and expectations.
• Strong professional relationship skills; Ability to establish and maintain long-term strategic relationship with corporate clients, direct reports and co-workers.
• Must be a skilled negotiator with the ability to effectively represent the standards and philosophy of the department.
• Strong time management and organizational skills.
• Experience with Salesforce/KORE (CRM) is preferred.
• Able to work non-traditional hours, in non-traditional settings.
• Must be highly self-motivated and adept at working both independently and as part of a team.
• Manage multiple projects simultaneously in a fast-paced environment.
• Ability to work nights, all events, weekends, events and holidays as required.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (\"protected class\") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Position title: Concession Manager

Location: Nordstrom - Scottsdale Fashion Square

Employment status: Full Time

FLSA status: Exempt

La Maison Longchamp

Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, “la Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development.

Longchamp USA is committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and respected. We believe that a diverse team drives innovation and enhances our ability to serve our clients and communities effectively. We encourage individuals from all backgrounds, including but not limited to race, ethnicity, gender, sexual orientation, disability, age, and veteran status, to apply. We are an equal-opportunity employer and welcome applications from all qualified candidates.

Job Summary: The Longchamp Concession Manager oversees all aspects of running a profitable business on their concession shop floor, within our partner department stores (i.e., Nordstrom and Bloomingdales). The Concession Manager ensures the success of their team in all aspects of clientelling and sales, operations, professional development, merchandise presentation and merchandise assortment. The Concession Manager also liaises with their respective department store’s Store Director to ensure team alignment and an understanding of/compliance with all applicable protocols and policies. This position reports directly to Longchamp’s Retail Director.

Essential Duties & Responsibilities:

Leadership Responsibilities:

• Perform supervisory responsibilities including planning, assigning, and directing work; reviewing performance; rewarding and coaching employees; addressing complaints and resolving problems.
• Partner with Human Resources in recruiting, hiring and addressing various employee relation issues.
• Assign sales teams daily tasks and goals. Ensure proper completion through follow-up and coaching as needed.
• Complete weekly sales reporting, making suggestions and implementing adjustments to required areas.
• Train and develop shop associates in all aspects of the business; direct and monitor training and professional development.
• Partner as needed with the Warehouse Distribution Center, Customer Service Manager, Customer Service, other internal Concession/Store Managers, and France regarding shipping & delivery information.
• Review department/shop trends and recommend and initiates changes for maximizing goals and objectives.
• Any other tasks or responsibilities necessary, as instructed by the Retail Director.

Sales and Customer Service Responsibilities:

• Ensures consistently high standards of customer service through effective staff planning*, monitoring of training programs and timely communication of advertising special events.
• Provides each guest with outstanding customer service by greeting and offering water/espresso to each client, and demonstrating both brand and product knowledge
• Accomplishes sales and profitability goals for the shop through effective use of short and long-range planning, expense management and inventory control.
• Reviews shop trends and recommends/initiates changes for maximizing goals and objectives.
• Develops and maintains client books; teaches team members how to develop and maintain their own client books.
• Prepares for sales, activation events, and inventory periods.
• Gift wraps and bags items for customers; occasionally mail or arrange delivery for special-order items.
• Perform all POS transactions (including Cegid, Longchamp’s POS, and each respective department store’s POS) proficiently, such as sales (cash, checks, credit or debit cards, Longchamp gift cards and merchandise return cards, travelers’ checks), returns, exchanges, item and customer look ups, CRM, run reports and open and close registers in accordance with each POS’ manual guidelines.
• Properly prepare and send shipments; properly receive and check shipments.

Front & Back of House Operations:

• Ensure sales floor is merchandised appropriately and adequately stocked.
• Maintain an awareness of all product knowledge, information, and merchandise sales, etc.
• Oversee all concession floor moves/renovations, window displays, merchandise presentation or sales/event set-up and partners with the Visual Identity team to ensure compliance with seasonal standards.
• Tag merchandise as needed (not only during sales periods).
• Identifies computer price changes and errors and communicates to corporate Buying team immediately.
• Firm control over shrink and expenses.
• Stays updated on new items, shop promotions, and policies.
• Keeps the sales floor and stockroom clean and practices the highest standards of general housekeeping.

Requirements

Minimum Qualifications:

• This job requires a minimum of a High School Diploma (or GED) and either a degree in Retail, Fashion or related field or equivalent work experience.
• Minimum 5+ years of luxury retail, boutique or sales related work experience.
• At least 2+ years of supervisory experience, which has included: staff supervision, scheduling, training, merchandising, inventory, shrink control, budget management and goal setting.
• Understanding of inventory, customer’s sales experience and merchandising.
• Proficient with various systems, including point-of-sale programs (CEGID) and UPS.
• Working knowledge of Microsoft Excel, Outlook, and Microsoft Word.

Knowledge, Skills and Abilities:

• This job requires customary and regular independent judgment and discretionary powers in the day-to-day performance of job duties that ensures that company policies are fulfilled.
• Familiar with retail business operations.
• Proven communication and leadership skills.
• Speaks clearly so listeners can understand.
• Great interpersonal skills and ability to build long-term relationships, both internally and externally.
• Organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times).
• Ability to process information/merchandise through computer system and POS register system.
• Ability to read, count and write to accurately complete all documentation.
• Ability to operate and use all equipment necessary to run the shop.
• Ability to work varied hours/days as business dictates.
• Strong written and verbal communication skills.

Physical/Mental Requirements & Working Conditions:

• Moderate Work: Exerting up to 50 pounds of force occasionally, and/or up to 10-20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
• Standing: Remaining upright on the feet, particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
• Can confidently express ideas clearly when speaking and/or writing.

The visual acuity requirements including color, depth perception, and field of vision:

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

The conditions the worker will be subject to in this position:

• The worker is subject to both environmental conditions: Activities occur inside and outside.

Benefits Offered:

• Medical, Dental and Vision Insurance
• 401(k) with Company Match
• Company-Paid Life Insurance
• Supplemental Life Insurance
• Accident Insurance
• Company-Paid Short-Term and Long-Term Disability Insurance
• Maternity and Paternity Leave
• Pet Insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Gym Membership Reimbursement
• Paid time off, including vacation, personal, and sick days