Client Worker Relationship Example Jobs Remote Jobs in Usa

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their own terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a CNA, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring full support for fuller lives and to elevate their confidence knowing they have a certified nursing assistant like you by their side.

Do you:

• Enjoy serving others?
• Have a big heart with a lot of love to share?
• Take charge with a warm smile?

We always have an opening for CNAs who can answer yes to these questions. At SYNERGY Homecare we create a world of care at home for all, which means you will have the opportunity to care for a wide variety of people; spanning all ages and all abilities. We are seeking certified nursing assistants to join our independently owned and operated national agency.

SYNERGY Homecare offers Certified Nursing Assistants, CNAs:

• Competitive pay between $16.50-$18.00
• Direct deposit
• Paid orientation and ongoing training
• Time-and-a-half pay for overtime and holidays
• Flexible schedules and matching CNA's with nearby clients
• Employee recognition programs

As a Certified Nursing Assistant, CNA with SYNERGY Homecare, you will:

• Provide attention to clients' non-medical needs, including companionship and social engagement
• Provide personal care to clients as needed
• Assist client with light housekeeping, meal preparation, and medication reminders
• Establish communication and a professional relationship with clients, family members, and co-workers
• Provide reliable care by being punctual and consistently covering shifts

Certified Nursing Assistant, CNA Benefits include:

• Pto/Sick time

If you would like to join our outstanding team at SYNERGY Homecare, apply today!

The Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.

FULL TIME EMPLOYEE BENEFITS:

• 21 Days of Paid Time Off
• 10 Observed Holidays
• Medical Insurance (Entire deductible paid by us!)
• 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
• Dental Insurance
• Vision Insurance
• Gym Membership Discounts at Synergy Health Club and 24-Hour Fitness!
• 401K Matching after 1 year of employment
• Flexible Spending Account, Dependent Care FSA
• Life Insurance (included at no cost to the employee)
• Long Term Disability (included at no cost to the employee)
• Employee Assistance Program (included at no cost to the employee)

Summary: The Licensed Clinical Social Worker will provide high-quality psychological services in an integrated care setting. Partner as a flexible member of the multidisciplinary healthcare team to provide seamless care for patients. Assess and diagnose mental health and chronic conditions. Design appropriate interventions to meet patient needs, including coordinating care with community resources as needed. Provide effective, evidence-based interventions to patients, and facilitate same-day and crisis services as needed. Work at maximum potential to meet access and productivity needs while providing high quality care. Contributes to clinic quality goals. Maintain professional license, credentials, and relevant training. Contribute to clinic quality goals and improvement efforts. Perform other duties as assigned, including but not limited to after evening hours and assignment to outside locations within PHC federal scope such as school based clinics and homeless shelters.

Areas of Responsibility:

Participation in Integrated Care Team:

• Functions as collaborative member of integrated care team
• Readily accepts warm handoffs and provides follow-up recommendations to referring provider
• Shares skills and interventions with members of integrated team to facilitate coordinated treatment

Assessment:

• Consistently uses screening tools to assess mood, risk, and progress in treatment
• Appropriately and expediently diagnoses mental health disorders based on DSM-V criteria

Intervention Design:

• Determine appropriate level of treatment for individual patients and episodes of care
• Coordinate care with community resources as appropriate
• Utilize outcomes-based practice tools to ensure high quality patient care and tailor delivery of brief interventions
• Works collaboratively with Behavioral Health leadership to develop treatment programs specific to patient populations and treatment needs

Intervention Delivery:

• Provides psychological assessment and brief treatment to individuals and families
• Documents progress/data in medical records using objective, measurable methods
• Treats psychological disorders to effect change
• Selects approach to use in brief individual therapy and modifies
• Collaborates with Psychiatrists and other specialists in developing treatment recommendations

Access and Productivity:

• Works at maximum potential to meet productivity requirements in order to improve patient access and fiscal viability while maintaining quality care
• Adheres to health center standards for productivity as defined by the medical director and senior management
• Facilitates same-day access for patients in need of Behavioral Health treatment or assessment

Professional Development and Relationships:

• Utilizes Continuing Education resources to ensure compliance and skills necessary to practice in PHC treatment model. Willingly seeks additional training when needed in order to successfully fulfill job requirements
• Models clear communication and conflict resolution skills with coworkers and patients
• Continually assesses needs of community and patients, and trends in psychology, to ensure cutting-edge treatment
• Participates in quality improvement initiatives. Adheres to quality assurance guidelines and aids the health center in reaching its clinical quality goals. Adheres to nationally recognized health care standards
• Knows and follows clinic policies and procedures
• Demonstrates competent knowledge in delivering behavioral health services to patients through peer review as established through the medical staff bylaws, recommendations of each licensing Board, and clinic Quality improvement Program
• Supports and contributes in a positive manner to clinic efforts to maintain and improve patient satisfaction in all aspects of care delivery
• Meets all time commitments by arriving on time to the clinic and working entire shift or more as needed
• Responsible for maintaining credentials by keeping all required licenses current, including but not limited to California Social Work License, CE hours, CPR Certifications and any other required licenses. It is the responsibility of the LCSW to give Human Resources current credentials before old credentials expire
• Willingly performs other duties within the scope of practice as assigned

Education/Experience:

• Master’s degree in Social Work

Desired Skills:

• Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data
• Technical Skills - Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
• Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance
• Interpersonal Skills - Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things
• Oral/Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; writes clearly and informatively
• Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
• Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions
• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events

Licenses and Certifications:

• Current California Social Work license
• Candidate must be able to successfully meet PHC’s credentialing and privileging requirements

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Bilingual in Spanish required.

Bloomington, IL – Seeking Emergency Medicine Practice Administrator

Everybody Has A Role to Play in Transforming Healthcare

As a Practice Administrator, you play a vital role in our mission to improve lives. Provide direct, business operations support to our medical directors, site physician partners, advanced providers and scribe (when applicable) employees. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community.
• Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
• Provide executive support to the site medical director and site management team to meet contract expectations.
• Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.
• Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.
• As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate.
• Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service.
• As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.
• As applicable to the site practice, responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care.
• Collect, track, and analyze all site financial and operational data.
• Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
• Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.
• Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.
• Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.
• Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies.
• Develop and maintain site orientation checklists and manuals.
• Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.
• As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.
• Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team.
• Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.

Required Experience and Competencies

• Two to three years of experience in an office or healthcare setting required.
• Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred.
• Experience working in the healthcare field is preferred.
• Knowledge of healthcare and medical terminology preferred.
• Knowledge of general Human Resource principles preferred.
• Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
• Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.
• Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.
• Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand and communicate in English sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

The Practice

OSF St. Joseph Medical Center – Bloomington, Illinois

• Medium-sized community hospital with resources and great team culture.
• Level II Trauma Center, STEMI Receiving Center, and Stroke Center.
• 180-bed hospital with an annual volume of 33k.
• 20-bed ED plus 8 overflow beds with a 22% admit rate and moderate acuity.
• On-site neonatology, hospice, case management/social work, and life flight is 5 minutes away at the airport.

The Community

• Bloomington, Illinois, is a thriving city that combines a rich history, vibrant community, and modern conveniences, making it an exceptional place to live and work.
• Known for its historic downtown and landmarks like the McLean County Museum of History and Miller Park Zoo, Bloomington offers a variety of cultural and family-friendly activities.
• The city hosts a vibrant arts scene with performances at the Bloomington Center for the Performing Arts and numerous local festivals.
• Outdoor enthusiasts can explore Constitution Trail or visit nearby Moraine View State Recreation Area for hiking and fishing.
• Seasonal weather includes snowy winters, colorful springs, warm summers, and crisp autumns, perfect for year-round activities.
• Centrally located between Chicago, St. Louis, and Indianapolis, Bloomington also boasts a strong economy, excellent schools, and a welcoming atmosphere, making it a dynamic and fulfilling place to call home.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP, travel assistance, and identify theft included
• Wellness program
• Commuter Benefits Program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are excited to share the base salary range for this position is $22.08 - $27.60, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.

Syracuse, NY – Seeking Emergency Medicine Practice Administrator

Everybody Has A Role to Play in Transforming Healthcare

As a Practice Administrator, you play a vital role in our mission to improve lives. Provide direct, business operations support to our medical directors, site physician partners, advanced providers and scribe (when applicable) employees. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community.
• Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
• Provide executive support to the site medical director and site management team to meet contract expectations.
• Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.
• Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.
• As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate.
• Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service.
• As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.
• As applicable to the site practice, responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care.
• Collect, track, and analyze all site financial and operational data.
• Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
• Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.
• Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.
• Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.
• Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies.
• Develop and maintain site orientation checklists and manuals.
• Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.
• As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.
• Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team.
• Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.

Required Experience and Competencies

• Two to three years of experience in an office or healthcare setting required.
• Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred.
• Experience working in the healthcare field is preferred.
• Knowledge of healthcare and medical terminology preferred.
• Knowledge of general Human Resource principles preferred.
• Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
• Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.
• Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.
• Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand and communicate in English sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

The Practice

St. Joseph's Hospital Health Center – Syracuse, New York

• STEMI Receiving Center and Primary Stroke Center with TNK capabilities.
• 280-bed facility with a 54-bed Emergency Department including 12 fast track.
• Annual volume of 56,000 with approximately 160 patients per day.
• Wonderful staff and culture.
• Large cardiovascular patient population with a 24/7 cath lab as well as heart failure and chest pain accreditation.
• Full sub-specialty backup excluding ophthalmology and neurosurgery.
• 24/7 neurologist coverage, in person and teleneurology.

The Community

• Syracuse, New York, offers a vibrant mix of urban convenience and natural beauty, making it a fantastic place to work and call home.
• Located in Central New York, it boasts landmarks like the Erie Canal Museum and the Carrier Dome, home to Syracuse University’s renowned sports teams, especially basketball.
• Residents enjoy diverse activities, from shopping at Destiny USA, one of the largest malls in the country, to exploring nearby Finger Lakes wine country or Onondaga Lake Park.
• Seasonal weather brings snowy winters, colorful autumns, fresh springs, and warm summers, providing year-round recreation opportunities.
• Syracuse’s strong sense of community, affordable cost of living, and a growing job market in healthcare make it perfect to raise a family.
• With a rich history, cultural events like the New York State Fair, and proximity to nature, Syracuse is truly special.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP, travel assistance, and identify theft included
• Wellness program
• Commuter Benefits Program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

We are excited to share the base salary range for this position is $22.08 - $27.60, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.

Lynwood, CA – Seeking Emergency Medicine Practice Administrator

Everybody Has A Role to Play in Transforming Healthcare

As a Senior Practice Administrator, you play a vital role in our mission to improve lives. Provide direct, business operations support to our medical directors, site physician partners, advanced providers and scribe (when applicable) employees. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community.
• Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
• Provide executive support to the site medical director and site management team to meet contract expectations.
• Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.
• Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.
• As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate.
• Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service.
• As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.
• As applicable to the site practice, responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care.
• Collect, track, and analyze all site financial and operational data.
• Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
• Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.
• Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.
• Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.
• Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies.
• Develop and maintain site orientation checklists and manuals.
• Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.
• As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.
• Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team.
• Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.

Required Experience and Competencies

• Two to three years of experience in an office or healthcare setting required.
• Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred.
• Experience working in the healthcare field is preferred.
• Knowledge of healthcare and medical terminology preferred.
• Knowledge of general Human Resource principles preferred.
• Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
• Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.
• Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.
• Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand and communicate in English sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

The Practice

St. Francis Medical Center – Lynwood, California

• Level II Trauma Center, STEMI Receiving Center, and Comprehensive Stroke Center.
• 323-bed facility with a 20-bed Emergency Department.
• Annual volume of 70,000 with a 20% admit rate.
• Vituity scribe support available.
• All surgical and internal medicine specialties available except PICU and Burn ICU.

The Community

• Lynwood, California, is a dynamic and vibrant city that offers both convenience and community, making it an exceptional place to work and call home.
• Located in the heart of Los Angeles County, Lynwood provides easy access to major freeways, connecting residents to nearby landmarks like the iconic Hollywood Sign, Universal Studios, and the beaches of Long Beach and Venice.
• The city itself is a hub of cultural diversity, with vibrant local events, and a strong sense of community.
• Lynwood’s Mediterranean climate features warm, sunny summers and mild winters, perfect for enjoying outdoor activities like exploring nearby parks or attending local festivals.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP, travel assistance, and identify theft included
• Wellness program
• Commuter Benefits Program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

We are excited to share the base salary range for this position is $26.91- $33.64, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.

Bakersfield, CA – Seeking Emergency Medicine Practice Administrator

Everybody Has A Role to Play in Transforming Healthcare

As a Practice Administrator, you play a vital role in our mission to improve lives. Provide direct, business operations support to our medical directors, site physician partners, advanced providers and scribe (when applicable) employees. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community.
• Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
• Provide executive support to the site medical director and site management team to meet contract expectations.
• Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.
• Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.
• As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate.
• Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service.
• As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.
• As applicable to the site practice, responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care.
• Collect, track, and analyze all site financial and operational data.
• Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
• Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.
• Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.
• Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.
• Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies.
• Develop and maintain site orientation checklists and manuals.
• Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.
• As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.
• Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team.
• Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.

Required Experience and Competencies

• Two to three years of experience in an office or healthcare setting required.
• Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred.
• Experience working in the healthcare field is preferred.
• Knowledge of healthcare and medical terminology preferred.
• Knowledge of general Human Resource principles preferred.
• Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
• Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.
• Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.
• Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand and communicate in English sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

The Practice

Adventist Health Bakersfield – Bakersfield, California

• Adventist Health Bakersfield delivers care to a population of almost 800,000 people in the area including a focus on serving lower-income residents and those who have been historically marginalized.
• 254-bed hospital, STEMI Receiving Center, and Stroke Center.
• 25-bed Emergency Department with an annual ED volume of 66,000.
• Diverse patient population with a 57% Hispanic population.
• Robust specialty coverage, the tertiary care center for the Adventist Health Network.
• 24-hour CT scan, MRI, and ultrasound available.
• Very engaged nursing group and Vituity-staffed Hospitalists offer integrated care solutions at this site!

The Community

• Bakersfield, California is a dynamic city in the heart of the San Joaquin Valley, offering a unique blend of small-town charm and metropolitan convenience.
• With deep roots in agriculture and country music, it boasts a rich cultural heritage and a welcoming, community-oriented atmosphere.
• Residents enjoy easy access to iconic destinations like Sequoia National Park, the Kern River for whitewater rafting, and the scenic Sierra Nevada mountains.
• A short drive also opens the door to the Central California coast and vibrant Los Angeles.
• Locally, you can explore the Bakersfield Museum of Art, catch a show at the historic Fox Theater, or enjoy outdoor recreation at River Walk Park.
• With warm summers and mild winters, the climate supports year-round activities.
• Within reach of major league sports in L.A.—including the NFL Rams, NBA Lakers, and NHL Kings—Bakersfield offers affordable living, outdoor adventure, and a uniquely balanced California lifestyle.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
• Generous paid time off starting 3-4 weeks’ annually
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP and travel assistance included
• Wellness program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are excited to share the base salary range for this position is $23.18 - $28.98, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.

CLSSD, located in the Kearny Mesa area of San Diego, is seeking a Full-Time Staff Attorney position. The Attorney is responsible for representing clients who range between the ages of 0-21 years old who are dependents of the juvenile courts in San Diego County. For children and youth under age 18, CLSSD Attorneys serve as their attorney and Guardian Ad Litem. Attorneys are required to comply with CLSSD's visitation policies, which often require Attorneys to travel to visit their clients. The Attorney may be required to appear on cases in any of the courtrooms throughout San Diego County.

The primary duties of the Attorney include, but are not limited to:

• Assess the critical legal issues of each assigned client through each phase of the Juvenile Dependency System and advocate for each client's position and needs at every hearing by:

• Communicating and consulting with clients in an age appropriate manner to determine their position/wishes and assessing their best interest to include a clear understanding of their ethnic, cultural and social backgrounds;
• Assertively and persuasively working with attorneys, caregivers, CASAs, social workers and the court;
• Independently investigating the allegations of dependency petitions and other underlying issues affecting our clients, including safety, education, developmental, health, etc.;
• Properly applying dependency and other applicable case law, statutes and court rules;
• Complying with all authority (statute, case law, rules of court, local rules and rules of professional conduct, etc.) which govern the representation of parties in Juvenile Dependency proceedings;
• Using effective trial and courtroom presentation skills;
• Effectively negotiating with other counsel and social workers;
• Using sound case analysis and judgment;
• Effectively applying evidentiary rules and objections;
• Propounding and reviewing discovery;
• Assessing the need for expert witnesses;
• Interviewing witnesses and preparing subpoenas;
• Properly preparing witnesses; and
• Effectively collaborating with other community resources to assure our client's needs are met

2. Demonstrate a thorough knowledge of dependency law and a general knowledge of law in related areas by competently analyzing and applying the law in daily advocacy and practice thus providing thorough, competent and accurate legal advice. Attend required trainings, which may fall outside of regular business hours. Maintain compliance with MCLE requirements.

3.Prepare clear, concise and persuasive motions, pleadings, briefs, and memorandums of law, as well as correspondence and reports as needed by thoroughly and appropriately researching applicable law. Submit/send/file documents in a timely manner.

4.Effectively engage available resources and actively seek out new resources to properly represent and advocate for our clients' bests interests, including but not limited to:

• Caregivers, including group home staff;
• Medical providers;
• Mental health professionals;
• Educational resources;
• Community based services providers, such as Voices for Children, Regional Center, The San Diego LGBTQ Center, Cultural Broker Program, etc.; Other legal experts or consultants;
• Public Defenders, District Attorney's and Probation Officers in Delinquency Court.

5.Develop professional relationships with and provide sound advice to clients through the use of frequent age and language appropriate communications that adhere to ethical standards. Follow up on client requests and court orders to ensure that clients receive appropriate services in a timely manner.

6.Maintain professional effective working relationships with bench officers, courtroom personnel, social workers, caregivers, attorneys, CASAs and service providers.

7.Treat clients, clients' caregivers and family members from diverse backgrounds with respect and cultural humility.

8.Contribute to a culture of race equity and inclusion, and ensure cultural, sexual orientation and gender identity and expression (SOGIE,) religious and racial awareness and sensitivity.

9.Maintain professional relationships with all CLS coworkers.

10.Effectively manage his/her caseload by:

• Opening and closing files in a timely manner;
• Interviewing/communicating with clients prior to each and every hearing
• Accurately completing all appropriate office reports in a timely manner, including time sheets, case counts, mileage reports, time sheets, and conflict reports;
• Maintaining files in an orderly manner according to office policy;
• Writing legibly;
• Updating JCATs daily with relevant work product notes for accuracy of the client file as well as inputting time spent on activities for purposes of billing;
• Properly documenting court proceedings, contacts and case developments;
• Maintaining an accurate calendar of upcoming hearings for each case;
• Conducting client visits in accordance with firm policy, including at resource family homes, group homes and juvenile hall;
• Assessing whether writs/appeals are needed and either associating counsel or preparing briefs to join another party's position;
• Submitting requests for investigation as needed;
• Assessing conflicts upon appointment/detention and throughout case. Upon declaring an actual conflict, preparing case for transfer, when approved by firm's managing attorney;
• Reporting possible administrative or judicial proceedings that may be needed for a client beyond the scope of the juvenile proceedings; and
• Conducting research or attend education sessions to nurture cultural competency.

Qualifications:

• Juris Doctor Degree and a member in good standing of the State Bar Association of California.
• Prior experience in juvenile law or trial experience required.
• Certification in Juvenile Dependency required upon hiring.
• A valid California driver's license, reliable automobile, automobile insurance as required by California law, is required at all times while working for Children's Legal Services.
• Ability to communicate, or desire for continuing education, in a trauma-informed and culturally appropriate manner with persons of diverse backgrounds, including race, ethnicity, SOGIE, socioeconomic status, culture, etc.

Pay: $86,000.00 - $130,000.00 per year

Children's Legal Services of San Diego, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age, or gender identity, or any other characteristic protected by law.

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

COMPETENCIES:

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
• Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
• Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
• Learns to use  marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues as required.
• Performs other related duties as assigned.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he/she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES:

• High business acumen and acuity

• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

• Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections

• Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

• Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

• Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

• Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers. Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

• Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

• Spoken and written fluency in English

• Bilingual is a plus

• Ability and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premises

• This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business/vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• This position requires possession and maintenance of a current, valid Driver’s License
  
  This position offers a competitive salary ranging from $38,509 to $50,000, along with a $5,000 sign-on bonus. 

PAY RANGE:

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

COMPETENCIES:

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
• Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
• Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
• Learns to use  marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues as required.
• Performs other related duties as assigned.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he/she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES:

• High business acumen and acuity

• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

• Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections

• Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

• Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

• Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

• Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers. Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

• Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

• Spoken and written fluency in English

• Bilingual is a plus

• Ability and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premises

• This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business/vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• This position requires possession and maintenance of a current, valid Driver’s License

PAY RANGE:

EMPLOYEE BENEFITS

’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply