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POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

• Achieve personal sales goals
• Educate clients with company history and the most current product knowledge
• Keep an active client book to cultivate new/existing client relationships
• Support team members to achieve store sales goals
  

• Always present yourself in a friendly and professional manner
• Ensure prompt follow up with client purchases, repairs and inquires
• Provide the best experience for customers by continuously building knowledge of company history, new product and competitors
  

• Understanding of store POS system
• Opens and closes the register
• Process payment/return of merchandise
• Conduct inventory counts and adheres to company loss prevention policy
• Maintain/execute store merchandising standards
• Maintain store readiness and housekeeping duties
  

• High school Diploma or equivalent
• Luxury sales experience ideal
• Previous experience, developing existing and prospecting new clients. Ideal candidates have established client books
• Professional presentation, excellent communication skills both verbal and written
• Excellent problem-solving skills, positive attitude, team player
• Ideal candidate has knowledge of fashion, design trends and love of travel
• Ability to work varied hours/days, including nights, weekends and holidays
• Must be able to lift large boxes up to 20lbs repeatedly

We are seeking a HR Business Partner that will be a trusted partner to leaders across Retail functions. This role balances strategic people leadership with hands-on HR execution, supporting performance management, talent development, employee relations, workforce planning, and change management in a high-growth environment. This leader is also responsible to own the full employee lifecycle starting at the employee’s onboarding experience and ending at the off-boarding experience. This individual will help shape the future of Edikted’s people strategy while ensuring consistency, compliance, and a strong employee experience across all teams.

What You'll Do

• Translate business goals into people strategies that drive performance, engagement, and retention.
• Partner with leaders to build high-performing teams aligned with Edikted’s values and culture.
• Support retail leadership (Store Managers, District Managers, and other Leaders) while also partnering with corporate teams (HQ functions).
• Ensure alignment and consistency of HR practices across retail and corporate environments, while adapting approaches as needed.
• Act as a bridge between field teams and HQ to drive clear communication and shared accountability.
• Lead performance management processes, including goal setting, performance reviews, coaching, and development plans.
• Partner with leaders on succession planning, talent reviews, and internal mobility.
• Identify development needs and partner with People team resources to deliver learning solutions.
• Manage complex employee relations matters, including investigations, performance issues, and corrective actions, ensuring fairness and consistency.
• Provide guidance on employment law, policy interpretation, and risk mitigation in partnership with VP of HR and Legal as needed.
• Ensure compliance with federal, state, and local labor laws across all supported populations.
• Support leaders through periods of growth, transformation, and organizational change.
• Champion Edikted’s culture, values, and DEI initiatives across retail teams.
• Drive engagement initiatives and support action planning based on employee feedback.
• Partner with Talent Acquisition, Total Rewards, Payroll, and HR Operations to deliver seamless people processes.
• Use people data and insights to identify trends, risks, and opportunities; provide clear recommendations to leaders.
• Support HR projects and initiatives as the function continues to scale.

What You'll Bring

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• 8–10 years of progressive HR experience, including prior retail HR Business Partner roles.
• Demonstrated experience supporting both Retail/Field and Corporate client groups.
• Strong working knowledge of employee relations, employment law, and performance management.
• Proven ability to influence leaders and manage complex, sensitive situations.
• Experience in fast-paced, high-growth, or fashion/retail environments strongly preferred.

Benefits Include

• Health, Dental, and Vision insurance, plus 401(k)
• Paid Time Off (PTO)
• Hybrid schedule: Monday–Thursday on-site at our Arts District HQ, Fridays remote
• Employee discount
• Salary range: 120,000- 135,000

Client Advisor (Showroom Sales Support)

Faucets N Fixtures is hiring a Client Advisor to support our luxury showroom sales team in Long Beach, CA. This role is ideal for candidates with experience in customer service, showroom sales support, retail coordination, or administrative sales assistance who enjoy working in a fast-paced, client-focused environment. Compensation is base salary + commission based on showroom sales (after 90-day introductory period.)

About Faucets N Fixtures

Founded in 1984, FNF is a leading decorative plumbing and appliance showroom serving builders, designers, and homeowners. With over 40 years in business, six Southern California showrooms, and 90+ employees, we are known for exceptional customer service, premium products, and a strong team‐oriented culture.

Responsibilities:

• Welcome and identify customer needs
• Explain products and services to customers
• Monitor inventory to ensure product is in stock
• Enter and process customer orders
• Investigate and resolve customer complaints

Qualifications:

• Previous experience in sales, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Ability to build rapport with customers
• Excellent written and verbal communication skills
• Friendly, professional, and customer-focused attitude

Work Environment:

• Luxury showroom and retail sales environment
• Frequent interaction with homeowners, designers, and vendors
• Professional dress required
• Fast‐paced, customer‐focused setting

Benefits:

• Medical/Dental/Vision/Life Insurance
• Generous PTO
• Retirement
• Year-end profit-sharing eligibility.

Pay Information - $50k - $65K + Commission (BOE)

Client Services Coordinator – IT Asset Disposition (ITAD)

Full-time, In-office

Our client, a global leader in IT lifecycle management and value optimization, is seeking a Client Services Coordinator to join their IT Asset Disposition team. This role is essential in ensuring smooth customer interactions throughout the IT asset lifecycle, acting as a bridge between clients and internal teams while maintaining the highest standards of data security and compliance.

Key Responsibilities:

• Serve as the primary point of contact for clients, managing inquiries, orders, and requests across multiple channels.
• Oversee asset disposition orders, including initiation, updates, and accuracy checks.
• Resolve issues relating to scheduling, logistics, compliance, or data security.
• Provide compliance documentation such as certificates of erasure, recycling, and disposal.
• Educate clients on best practices for IT asset preparation and ensure seamless project execution.
• Collaborate with sales, logistics, and operations teams to deliver an outstanding client experience.

Candidate Profile:

• Bachelor’s degree and 2–3 years of experience in a client services or project coordination role.
• Highly organized, with excellent communication and problem-solving skills.
• Proactive, independent, and reliable, with strong follow-up and attention to detail.
• Comfortable managing multiple priorities and deadlines while maintaining a client-first approach.
• Experience in logistics coordination or IT services (ITAD experience a plus).
• Familiarity with CRM platforms such as Salesforce, Microsoft Dynamics, or Smartsheet preferred.

Why Apply?

This is an excellent opportunity to join a dynamic, forward-thinking organization offering competitive salaries, comprehensive benefits, and clear opportunities for career growth.

Interested? Apply today to take the next step in your career journey.

About the Role

We are seeking a seasoned Senior Client Advisor to manage and grow relationships with ultra-high-net-worth clients for our client, a well-known and respected MFO in Los Angeles. You'll play a pivotal role in overseeing diverse financial needs, including trust administration, fiduciary services, tax coordination, and investment performance. With a focus on both retention and growth, you'll work collaboratively across departments to provide holistic wealth management solutions tailored to clients' unique situations.

**This role does not require a portable book of established business. There are clients ready for you to work with and expand upon!

Key Responsibilities

• Client Relationship Management: Oversee trusts, estates, and investment accounts, ensuring compliance with fiduciary regulations and seamless white-glove client service.
• Legal and Financial Expertise: Apply a working knowledge of legal documents and fiduciary laws, including trust agreements, powers of attorney, and community property issues.
• New Business Development: The ability to leverage your network of legal, accounting, and other professionals to cultivate new client relationships in a very organic way to meet revenue goals.
• Collaboration Across Teams: Partner with investment, tax, real estate, and operations teams to deliver comprehensive client solutions.
• Client Engagement: Conduct regular client meetings, performance reviews, and account updates to provide personalized financial advice.
• Leadership: Supervise and mentor junior colleagues to ensure exceptional service delivery and shape the advisors of tomorrow.

Ideal Candidate Profile

• Education: Bachelor's degree required; advanced degrees (JD, MBA) or certifications (CTFA, CFP, CFA, CPA) strongly preferred.
• Experience: 10-15+ years in wealth management.
• Skills: Exceptional knowledge of trust administration, estate planning, and the custom financial needs of high-net-worth clients. Strong leadership and interpersonal skills.
• New Business Development Experience: We're looking for professionals who understand the long, relationship-driven sales cycle required to attract and engage UHNW individuals and families.
• Mindset: Driven by collaboration, client-centric solutions, and a passion for excellence.

What We Offer

• A collaborative, supportive environment with a strong focus on client success.
• Opportunities to work with an exclusive clientele and expand your professional network.
• The ability to make a tangible impact on clients' long-term financial legacies.

Friar Violet is a consulting and search firm. This role is for a client, an award winning law firm based in RI.

This leadership role shapes the first impression of our firm and plays a key role in our ongoing commitment to treating every client with dignity, compassion, and exceptional service.

Leadership, Coaching & Team Development

• Lead, motivate, and mentor a large team of hourly Client Acquisition professionals, including remote team members.
• Build a positive, team-oriented culture rooted in empathy, accountability, and extraordinary client service.
• Provide ongoing coaching, call reviews, development plans, and feedback to strengthen performance and service quality.
• Recruit, train, and develop intake staff to support team growth and operational continuity.
• Conduct weekly forecasting, one-on-one performance meetings, and quarterly progress reviews with each representative.
• Partner with the Leadership Team to define intake strategy, staffing needs, and long-term service goals.
• Lead department-specific operational projects that advance efficiency, client experience, and service excellence.

Client Acquisition & Service Excellence

• Oversee all activities related to nurturing new inbound leads and converting qualified leads into new clients for the firm.
• Ensure every caller receives professional, compassionate, and timely service that reflects our firm’s values.
• Monitor and elevate the quality of conversations, documentation, and client interactions.

Operations, Workflow & Process Improvement

• Manage the day-to-day workflow of calls, leads, follow-ups, chats, texts, and emails.
• Maintain consistency in scripts, qualification criteria, follow-up procedures, and compliance practices.
• Implement technology upgrades, process improvements, and efficiency enhancements to support a high-performing intake operation.
• Collaborate with other departments to ensure a smooth and effective new client onboarding experience.

Performance Management & KPI Oversight

• Set, monitor, and report on daily, weekly, and monthly KPIs including:
• speed to answer
• lead response time
• contact rate
• qualified conversions
• QA scores
• productivity and service-level adherence
• Use data to drive performance, staffing decisions, and process adjustments.
• Manage all phases of client acquisition, investigate and resolve any areas of bottle necks, and oversee performance standards for the team.

What You Bring

• BA/BS in Business or related field preferred.
• 5+ years of successful sales, contact center, or client service team management, preferably supervising 10+ staff.
• Proven success meeting or exceeding goals in a service-based or professional services environment.
• Strong leadership and communication skills with demonstrated success motivating hourly teams.
• Deep understanding of CRM systems, intake workflows, and sales/service best practices.
• Highly customer-focused with the ability to anticipate client needs and respond with urgency, care, and professionalism.
• Results-oriented with strong analytical skills and experience managing metrics, pipelines, and forecasting.
• Experience with sales enablement or workflow technology.
• High emotional intelligence with a demonstrated commitment to a client-first approach.
• Law firm or professional services experience is strongly preferred.

AMS Industries, Inc. is a Mechanical contracting firm serving the commercial, industrial, refrigeration, fire protection and nuclear industries (PMT). With nearly 60 years of existence, AMS is a multi-disciplined and multi-market MEP contractor with more than 1,000 employees. We strive to meet our commitments to clients, develop our people and help improve communities.

Located in our beautiful Woodridge, IL facility and reporting to the Director of Client Services, the HVAC Client Manager will identify and acquire new customers to secure profitable HVAC service and maintenance agreements. You will excel at building and maintaining positive relationships with customers from first contact to closing the deal.

Responsibilities:

• Drive new sales for the company in a professional manner consistent with the company’s integrity and customer-care standards.
• Develop and execute sales plans to meet sales goals.
• Initiate and build trusting relationships with potential customers, respond to their needs and identify solutions, generate quotes and close orders.
• Develop, estimate, present and secure service maintenance agreements on equipment, controls, and systems.
• Create and submit estimates of work for service repairs and small projects.
• Manage service contracts, service calls, change-orders and submittals for small projects.
• Be responsive to customers’ needs and work with other AMS disciplines to provide a complete pack of services to our customers.

Qualifications:

• College degree or equivalent work experience in the Mechanical or construction industry.
• 5 to 10 years of HVAC industry sales experience.
• Extensive sales experience with proven successful relationship building and selling service contracts and repeat business, strongly preferred experience in HVAC service or related industry.
• Ability to communicate effectively both verbally and written to varied levels of audiences.
• Ability to work independently, a self-starter who is both goal-oriented and customer-oriented.
• Demonstrated competency in closing deals through effective negotiations.

Senior Business Analyst – Manufacturing ERP (D365)

Milwaukee, WI Area | Hybrid (3 days onsite)

Our manufacturing client in the Milwaukee area is seeking a Senior Business Analyst to support the rollout and optimization of their Microsoft Dynamics 365 ERP platform.

This role will work closely with operations leaders and IT to translate real business needs into practical system solutions. The focus is on improving operational visibility, reporting, and process efficiency as the ERP implementation moves toward full adoption.

Key Responsibilities

• Partner with operations and business leaders to gather and clarify system requirements
• Translate operational needs into functional ERP solutions
• Support ERP implementation, testing, and process improvement initiatives
• Develop dashboards and reporting tools to support operational decision-making
• Participate in user acceptance testing and system rollout activities
• Help improve workflows and data visibility across manufacturing operations

Qualifications

• Experience working with Microsoft Dynamics AX or D365
• Business analyst or systems analyst experience in a manufacturing environment
• Experience supporting ERP implementations or major system upgrades
• Ability to build dashboards or operational reporting (Power BI experience helpful)
• Strong communication skills with both technical and business teams

Additional Information

• Hybrid schedule – onsite approximately 3 days per week
• Sponsorship is not available for this role.

This role is ideal for someone who enjoys working at the intersection of manufacturing operations, ERP systems, and business process improvement.

Apply today and let's talk through it!