Technical Sales Representative
Job Description
Are you seeking an opportunity to join a dynamic and innovative company dedicated to delivering a comprehensive range of safety identification products and services? Marking Services, Inc. (MSI) is a global leader in creating safety identification products such as pipe markers, valve tags, safety signs, and more for diverse industries worldwide.
The Technical Sales Associate is responsible for developing and maintaining customer relationships within the commercial market. This position drives sales growth by creating selling strategies to grow market share in each relevant product and service offering, develops and leverages relationships with clients, and provides excellent customer service and expert consultation during each transaction.
POSITION DUTIES AND RESPONSIBILITIES:
- Develops and maintains long term customer relationships with key decision makers primarily over the phone.
- Generates new revenue and increases sales of products and services within targeted medium sized projects and accounts to achieve sales goals through prospecting and closing business primarily over the phone.
- Calls on the “House” accounts to regain the business.
- Develops and implements selling strategies to grow territory and meet or exceed sales goals.
- Develops an understanding of the project requirements and aligns MSI products and services accordingly by selling the MSI value proposition of exceptional service, appropriate material selection and labor savings.
- Researches the competition and the markets of MSI and our customers to stay abreast of competitors, developments in competitive products, and changes in the market. Shares information with MSI sales team as necessary.
- Works closely with OSR to prepare for face to face meetings with clients offsite or onsite.
- Proactively communicates with the customer to ensure all commitments and obligations for the customer are met and/or are exceeded throughout the project/order and provides ongoing support to ensure that needs are met.
- Works closely with OSR for future development of MSI added services.
- Provides excellent customer service by providing quote/order preparation for CSRs while following through in a timely manner.
- Assists OSR with cold calling on sales leads to determine who is responsible for labelling on a project. Passes leads to OSR.
- Other duties may be necessary to fulfill the responsibilities of this position.
KNOWLEDGE AND SKILL REQUIREMENTS:
- Bachelor’s Degree in Business and/or Marketing or related field (significant relevant sales experience will otherwise be considered).
- Above average proficiency in MS Office Products, moderate skill level in Excel desired.
- Strong verbal and written communication skills.
- Self-directed and able to independently manage time and projects in a face paced environment; results driven.
- Effective presentation skills, negotiation skills and ability to influence customer’s decisions.
- Ability to gather, analyze and accurately interpret detailed information.
- Demonstrated above average organizational skills.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
There is a minimal risk of injury. Work hours are generally during normal business hours and average over 40 hours a week. May require additional hours when working with customers. Business travel may be required on occasion.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
At MSI, we offer competitive wages, a comprehensive benefits package, work-life balance, a stimulating work environment, and a casual dress code. Join our team of dedicated professionals who value teamwork, innovation, and personal growth.
For more information on Marking Services Inc., please visit