Client Remote Jobs in Usa

Position: Account Executive (Mid-Size Business)

Reports to: Manager of Business Dev.

Location: Foundry

Department: GTM (Go to Market)

Status: Exempt

JOB SUMMARY

Divisions Maintenance Group provides maintenance services to multi-site and commercial facilities across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture, and top-notch benefits.

As an Account Executive (AE) for DMG, you will play a crucial role in driving our business growth by identifying and acquiring new clients within the facility management sector. As an AE, you will be responsible for generating new business opportunities, nurturing client relationships, and ensuring client satisfaction within the facility management space. This role involves a combination of sales prospecting and account management to achieve revenue targets and deliver exceptional service. The position relies heavily on an inside sales motion with an elevated level of customer touches expected. This position manages and operates its own book of business and can build operational support when volume hits numbers which support that investment.

RESPONSIBILITIES:

• Prospecting and Lead Generation by identifying and researching potential clients and market segments within the facility management industry.
• Develop and maintain a robust sales pipeline of prospective clients.
• Conduct market research to understand client needs and industry trends.
• Build and nurture strong, long-term relationships with existing clients.
• Serve as the primary point of contact for client inquiries and requests.
• Understand clients' facility management needs and tailor solutions to meet their specific requirements.
• Conduct regular check-ins to assess client satisfaction and gather feedback.
• Collaborate with the Manager of Business Development to set and achieve sales targets and revenue goals.
• Prepare and deliver compelling sales presentations and proposals to clients.
• Negotiate contracts and agreements with clients, ensuring compliance with company policies.
• Maintain accurate records of sales activities and client interactions in Sales Force.
• Coordinate with Marketing, Operations, and Customer Service teams to ensure alignment with overall business objectives.
• Provide insights and feedback on market intelligence, competitor activities, and client needs.
• Manage operations amongst your clients until such a time you build an operations team to support your P&L.
• Supervise and lead operational teams responsible for delivering facility management services once P&L supports a team.
• Monitor and ensure the quality and efficiency of service delivery, addressing any issues promptly.
• Collaborate with teams to allocate resources effectively and optimize service delivery.
• Develop and implement process improvements to enhance operational efficiency.
• Prepare and maintain operational budgets, tracking expenses and revenue.
• Provide accurate reporting and performance metrics to senior management.
• Prepare and deliver regular reports and updates to clients on performance and account status.
• Communicate effectively with internal teams to ensure alignment of client needs and operational requirements.
• Address client concerns and resolve issues in a timely and satisfactory manner.
• Heavy outbound cold calling and inside sales motion. Key performance indicators tied to customer contacts and bookings.

QUALIFICATIONS:

• 2-4 years’ proven experience in inside sales, preferably in facility management or related industries.
• Proficiency in using Salesforce and other CRM type software.
• Track record of Sales Excellence through prospecting, influencing, negotiating, and closing new business opportunities with financial acumen with budget management experience.
• Experience and understanding of how to navigate midsize and small customer organizations to gain access to key individuals, management, and purchasing decision makers.
• Excellent oral and written communication skills, multi-task oriented, and extremely strong public speaking skills.
• Strong tactical thinker with proven ability to link strategies and objectives to tactics. Foster change, incorporate innovation, and implement strategies throughout all levels of the organization.
• Strong understanding of facility management services and industry best practices.
• Exceptional client relationship management skills.
• Strong leadership and team management skills.
• Ability to work in an entrepreneurial environment and work as part of a go-to-market team.
• Lives Divisions Basics.

Educational Requirements:

• Bachelor's degree in business, marketing, or a related field; MBA preferred.

Computer skills and knowledge of hardware & software required:

• Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook). Strong working knowledge of Salesforce.

Certifications & licenses (i.e., CPA, etc.):

• Valid Driver’s License.

Position Demands:

• Limited business travel when required to support accounts and new business growth.

Divisions Maintenance Group is an equal opportunity employer.

About the Job

The Account Executive is responsible for delivering high-quality client service and producing strong, timely deliverables within a collaborative, cross-functional team environment. This role supports the development of pitch angles and story ideas, secures media placements, and is familiar with core public relations functions, including media monitoring, detailed client reporting, research, and press release development.

The Account Executive provides guidance to interns, trainees, and Account Coordinators in the execution of creative and effective projects and serves as the primary writer for foundational materials. This position maintains ongoing relationships with media contacts, manages day-to-day account administration, and researches and analyzes client issues while collaborating across departments to deliver impactful work.

The Account Executive is responsible for collecting, tracking, and reporting client results and operates under the supervision of a Senior Account Executive or higher-level leadership.

Responsibilities

• Provides day-to-day support to clients, projects, and colleagues and produces client deliverables
• Provide day-to-day support to clients, projects, and internal teams while producing high-quality client deliverables
• Manage multiple projects from conception through completion by anticipating client and team needs, addressing challenges proactively, and ensuring adherence to deadlines and budgets
• Produce polished written materials and distribute press assets (e.g., summary reports, press releases, credentials, proposals) through thorough research and analysis of client-related issues
• Handle media inquiries and take ownership of media relations initiatives by cultivating strong journalist relationships and ideating creative approaches to secure coverage
• Partner with clients to develop key messages, draft rapid-response materials, manage media inquiries, and provide on-site support for court proceedings and press briefings
• Monitor and analyze media coverage, public opinion, digital conversations, and relevant regulatory developments
• Maintain deep knowledge of industry topics, client issues, and news to deliver relevant, strategic, and creative communications aligned with business objectives
• Coordinate and execute client meetings and events; update dashboards and management systems and provide meeting recaps for supervisory review
• Contribute ideas to strategic communications planning and brainstorming sessions
• Research and monitor client industries to identify positioning opportunities and keep teams informed of relevant insights
• Proactively build relationships with external stakeholders (media, third-party organizations, and partners) to effectively communicate client messages
• Support research and development of new business proposals
• Assist with client administrative functions, including billing support and account reporting
• Attend and actively participate in internal and client meetings, including brainstorming sessions
• Provide guidance and mentorship to Account Coordinators, interns, and trainees

Skills

• Excellent oral and written communications skills in English and Spanish
• Ability to complete activities under assigned budget
• Excellent project management skills
• Advanced understanding of media channels and social media
• Ability to translate client needs into media opportunities
• Supervisory and team management skills
• Business presentation skills (including their development)
• Proficient in computer software (Word, Excel, PowerPoint)
• Independent, creative spirit, and the ability to do things differently "think out of the box"
• Ability to supervise multiple tasks simultaneously and work well under pressure

Experience & Qualifications

• A minimum of two (2) years of work experience in professional services firm, journalism, public relations, communications or related field is preferred
• BA/BS required; graduate degree in business, communications, public relations, journalism, or a relevant specialty preferred.
• Proven understanding of techniques of a professional services/consultancy firm.
• Media Relations experience, including media pitching, monitoring, and analysis; press trip work preferred but not required

About Newlink

At Newlink, we believe in the power of connections. We are a strategic consulting firm that helps organizations transform challenges into opportunities through innovation, collaboration, and purpose-driven strategies. With a presence in the U.S., Latin America, and Europe, our multicultural team shares a passion for generating real impact through engagement.

Company Description

MPATHIK is a healthcare communications agency dedicated to helping clients bring life-changing therapies to the world. By collaborating closely with patients, medical professionals, and advocacy organizations, MPATHIK creates impactful and meaningful marketing strategies. The company values deep listening, authenticity, and compassionate communication as core principles for building trust and promoting health innovation. MPATHIK combines expertise with empathy to make a difference in healthcare marketing.

Role Description

Overview

The Account Supervisor, in partnership with the Account Director, will be responsible for the strategic thinking, and management of multiple clients and brands. This includes end-to-end support on development, execution, delivery of all deliverables. Additionally, you will be responsible for developing and maintaining strong relationships with your clients to deliver high quality work and organically grow the business. People who exceed in this role are highly empathetic, patient, warm, thoughtful, organized, and excellent communicators.

Responsibilities

Manage MPATHIK Client relationships

• Serves as a day-to-day point of contact for Clients to ensure timely communication and project updates
• Builds and maintains positive, professional working relationships with Clients
• Facilitates open communication to develop a trusting relationship with Clients to deliver the highest quality work
• Supports efforts in identifying opportunities to expand business by recognizing client needs and sharing with Account Director
• Travel to client as necessary to support relationship building and ensure smooth project execution

Facilitates Project Development and Execution

• Manages day-to-day workflow across internal teams, partner vendors, Clients, and client MLR teams to ensure smooth project execution
• Ensures project briefs are accurate, detailed, and approved by Clients, including clearly defined objectives and deliverable goals
• Provides clear direction to internal teams and reviews deliverables to confirm alignment with project objectives and client expectations
• Partners with Account Director to assess resource needs and support efficient project management
• Identifies potential project risks or conflicts early and works with Account Director to address concerns proactively
• Actively participates in strategy and planning meetings, status calls, financial tracking, partner agency coordination, and project-level reporting as directed

Financial Management of Client Projects

• Assists with forecasting, accruals, and invoicing in alignment with internal and client processes
• Monitors project budgets and tracks expenses to help ensure deliverables are executed on time and within budget
• Provides regular financial updates to Account Director to support overall account financial health

Builds and Applies Critical Knowledge

• Develops and maintains a strong understanding of each client’s business and brand objectives
• Builds knowledge of and demonstrates empathy for the disease states we support
• Stays up to date on industry trends and the rare disease/patient engagement space to help inform recommendations and team discussions
• Supports patient and content strategy by translating patient/caregiver insights into programs and materials in collaboration with Account Director

Supports Operations and Processes

• Helps ensure established processes are followed across projects to support workflow efficiency as the business grows
• Acts as a client service advocate by encouraging cross-functional collaboration and consistent adherence to agency SOPs

Maintains a working knowledge of processes related to Adverse Event (AE) Reporting, including:

• Completing training on client-specific SOPs and reporting requirements
• Ensuring internal teams understand and follow client-specific requirements
• Supporting the reporting of Adverse Events (AE) as needed, escalating to Account Director when appropriate

Core Competences + Qualifications

• Bachelor’s degree or equivalent plus 5+ years of relevant industry experience in Advertising or Interactive/Professional Services.
• Previous project management and project planning experience (2+ years)
• Ability to collaborate closely with others in a team environment under tight deadlines
• Outstanding communication skills
• Outstanding organizational skills
• Ability to follow and manage the creative workflow processes
• Ability to manage projects through a diverse group of people and personalities
• Detail-oriented
• Ability to manage multiple projects to deadlines
• Proficiency in Apple OSX and Windows platforms, including MS Outlook and MS Word

Salary Range: $95k-115k

• Lead and manage complex, cross-functional Medical Affairs projects, including medical content development, MLR (Medical/Legal/Regulatory) review processes, MA operations, and MA consulting.
• Serve as the primary Client/Project Manager for assigned client projects, ensuring timely delivery, quality standards, and strategic alignment with client objectives.
• Oversee project teams composed of internal staff and external consultants, ensuring effective collaboration and resource utilization.
  
  

• Contribute to the development and execution of Global Medical Affairs strategies, aligning with broader organizational goals and client needs.
• Actively participate in the MA leadership team to shape solution offerings, drive innovation, and support business growth.
• Support the design and implementation of scalable Medical Affairs models and frameworks across therapeutic areas and geographies.
• Lead and manage the development of the positioning and marketing information related to EVERSANA’s Medical Affairs Excellence & Strategy and related consulting services. Including, oversight of capabilities presentations, development of case studies, white papers, publications, and information on .
• Create/Drive Thought leadership in partnership with MA / MI leadership team across via position papers, webinars, conferences, social media, and other channels, collaborating with marketing and commercialization team to run marketing campaigns on new opportunities.
  
  

• Drive continuous improvement in Medical Affairs operations, including process optimization, technology adoption, and performance metrics.
• Champion the integration of digital tools and platforms to enhance medical content delivery, stakeholder engagement, and operational efficiency.
• Collaborate with internal stakeholders to identify and implement innovative approaches to Medical Affairs service delivery.
  
  

• Partner closely with leaders across Global Medical Information, Global Medical Affairs, and other EVERSANA business units to deliver integrated, best-in-class solutions.
• Facilitate cross-functional alignment and communication to ensure consistency and excellence in Medical Affairs deliverables.
• Represent Medical Affairs in strategic discussions with internal and external stakeholders, including clients and industry partners.
  
  

• Build, mentor, and manage high-performing Medical Affairs teams, fostering a culture of collaboration, accountability, and professional growth.
• Support recruitment, onboarding, and training of new team members (FTEs and consultants) to ensure capability alignment with evolving business needs.
• Promote knowledge sharing and best practices across teams and projects.
  
  

• Cultivate Trusted Partnerships: Build and maintain strong, long-term relationships with client stakeholders, acting as a strategic advisor and trusted partner in Medical Affairs transformation.
• Client Satisfaction & Retention: Monitor client satisfaction through regular check-ins, feedback loops, and performance reviews; proactively address concerns to ensure high retention and repeat business.
• Strategic Account Growth: Identify opportunities to expand EVERSANA’s footprint within client organizations by aligning new offerings with evolving client needs and priorities.
  
  

• Hours: Monday-Friday, 40+ Hours/week
• Travel: Up to 25%.
  
  

• Medical / Scientific degree, PharmD, MD, PhD, etc.
• 5+ years of experience in Medical Affairs within the pharmaceutical, biotechnology or device/diagnostics industry
• Demonstrated experience with project management, including vendor and / or technology management
• Experience with Medical Affairs Operations and Excellence across Medical Information, Medical Communications, HEOR, Investigator Initiated Studies, Independent Medical Education, Evidence Generation, etc.
• Results driven and team-oriented, with the ability to influence outcomes as necessary
• Able to innovate, analyze, and solve problems with minimal supervision. Passion for technology, innovation (including AI), and process improvement
• Exceptional attention to detail and communication skills
• Demonstrated ability to manage multi-client projects simultaneously while advancing company goals / initiatives
• Ability to communicate and interact effectively with clients
• Experience working in Agile culture, ability to effectively manage shifting priorities, and experience in fast-paced environment is a plus
  
  

***Candidates must reside in Houston, TX and work onsite with our client on a regular basis.

As a Manager, Talent Delivery you will develop recruiting strategies necessary to meet the client’s current and forecasted staffing needs. You will monitor and assist account staff in a matrix based environment to ensure the client’s staffing requirements are met and develop and maintain a positive working relationship with the client.

As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within an account portfolio which includes being accountable for meeting established budget goals, SLAs and KPIs. The Manager, Talent Delivery must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills

General Duties:

Account Portfolio

• Recognize team’s overall influence to the account P&L and manage expenses responsibly
• Active participation in forecasting and budgeting process
• Active participation in the business review process internally and externally
• Manage any aging issues with client bill collections
• Audit and verify accuracy of all invoices, billing accruals, and client reporting
• Familiar with contract schedules & contractual terms and have the ability to execute against them

Client Relationship Management

• Develop strong client relationship and partner to provide innovative solutions to solve client needs and long term business strategy
• Develop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency

Compliance Management

• Monitor assigned accounts to ensure compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supported
• Ensure assigned accounts are meeting diversity goals when applicable
• Monitor account activities to ensure compliance with contractual agreements

SLA Management

• Ensure all team members are meeting internal RSR SLAs
• Responsible for meeting customer and candidate satisfaction targets
• Compile data and produce presentable reports for SLA review
• Coordinate, as needed, with Reporting Team to make any changes or improvements to reports
• Responsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction.

Monitoring of Staff

• Coach and mentor team and provide assistance as needed to reach goals
• Assess/survey quality of work delivered by team based on established performance measures and specific client feedback
• Provide the Talent Manager with a summary regarding the quality of work provided by all resources to ensure there is an accurate perception of work completed
• Collaborate with Talent Manager to create action plans for individuals needing improvement to reach client satisfaction targets
• Follow established metrics, goals and expected performance levels for all team members within assigned account portfolio and identify areas of improvement, provide feedback and coaching when appropriate
• Recommend training where necessary to develop skills and techniques
• Coordinate the training to be delivered to new team members on account specific tasks and systems

Additional Duties

• Set specific account guidelines and policies as required
• Ensure adherence to corporate guidelines and policies
• Ensure team members conform to client and RSR processes and quality procedures as defined
• Manage &/or participate in periodic ad-hoc projects as required by Director, Client Delivery
• Perform other duties as directed by Director, Client Delivery

Position Requirements:

Basic qualifications include:

• Bachelors Degree or 5-7+ years of equivalent work experience required; in lieu of Bachelors degree, high school diploma or equivalent required
• 5 - 7+ years of related recruitment management experience
• 1+ years of experience demonstrating strong organizational and presentation skills
• 1+ years of experience describing and documenting project or client requirement
• 1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities
• 1+ years of demonstrated experience with performance review process
• Proficiency using Google mail, calendaring and shared drives

Preferred qualifications include:

• PHR, SPHR, PMI or similar disciplines preferred
• Ability to rely on experience and judgment to plan and accomplish goals
• Experience in resolving conflicts and gaining cooperation among peers, staff and client
• Experience in researching complex issues and developing recommended actions
• Management skills based on several years of experience preferably in a matrix based environment
• Ability to build strong, effective relationships as a leader, team member, and Randstad resource
• Ability to provide excellent customer service to both internal and external customers
• Strong business acumen, hardworking, high integrity and a strong desire to succeed
• Effective interpersonal and written communication skills
• Superior consulting, leadership, management, interpersonal and mentoring skills
• Capable of working independently in a self-directed capacity, as well as in a team environment

For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.

At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards, like being on the “America’s Best Employers for Women 2024” and being Named 2024 Leading Disability Employer. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

The base salary range for this position is $72,675 - $103,500.

At Randstad, we know employees that are cared for holistically have the confidence to bring their fullest potential to work, so we make investments in our people.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate’s total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.

In addition, Randstad offers rich learning & development opportunities, a 401(k) plan, a stock purchase plan, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on overall wellbeing with our award-winning wellness program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, and 9 paid holidays), and offers discounts on everything from cell phone plans to car purchases.

MUST BE ABLE TO OR WILLING TO LEARN TO DRIVE A REGULAR TRUCK, PULL A TRAILER AND BACK UP A TRAILER.

JOB SUMMARY:

Develop business relationships so that employment opportunities are available for clients. Facilitate the placement and retention of clients in the vocational environment. Counsel and aid the client is obtaining and sustaining social services. Advocate on behalf of the client.

ESSENTIAL JOB FUNCTIONS:

1. Review, determine and coordinate or provide necessary services for client so that social/

Vocational integration occurs. Actions may include interviewing and evaluating services needed based on client’s profile, formulating treatment plans and goals, arranging for or personally carrying out treatment plans and assisting client in obtaining services.

2. Develop client specific jobs by matching client skill, knowledge and abilities to complementary career paths. Research and solicit employers possessing such occupations to hire clients.

3. Assist employers with training issues to ensure the client receives appropriate job knowledge and skills training. Determine, suggest and/ or arrange for adaptive devices, mentoring or other necessary instructive to complement job training or career development

4. Develop and utilize natural supports, both on and off the job, to secure vocational success. Source out, implement or facilitate a sustaining transportation system, human support/network system or other reference sources to nurture client socialization.

5. Complete all documentation necessary to support billing of services, following regulatory or HOH instructions. Documents include formulating job success plans, conducting/reviewing situational assessments, performing benefits analysis and disciplinary analysis.

6. Interpret and implement existing DRS and HOH contracts and performance requirements. Keep current with regulatory developments and trends.

7. Assist client in achieving maximum potential and self determination.

JOB REQUIREMENTS:

1. Education: Minimum of High School Diploma or equivalency

2. Experience: 6 months in service oriented environment ideally in a job development capacity

3. Skills: above average interpersonal, verbal and written communications; basic math; proficiency in using office equipment that includes copier, fax, calculator, and telephone system.

4. Ability: to organize tasks, record and produce accurate work; to exercise sound judgment; periodic travel to various intrastate sites (which may involve over night stay).

5. Valid driver’s license; current automotive insurance; dependable transportation; availability to operate vehicle during day/night

6. First Aid/CPR Training (Required). This will include all aspects of completion with compressions on the floor or ground.

7. Required pre-employment drug screen and subject to random, post-accident and reasonable cause drug screens.

8. Willing to work schedules based on individual client needs and overtime as required.

9. Expected to learn and follow the Individual Plan (IP) of clients.

10. Criminal Background free of encumbrances identified by the State of Oklahoma Health Department.

11. Valid driver’s license; current automotive insurance; dependable transportation.

PHYSICAL/MENTAL:

1. Office or industrial environment; lifting minimum of 50 pounds;
2. Comprehension and deductive reasoning;
3. Responsive to visual stimuli;
4. Reliable motor skills-use of hands and feet; motor coordination;
5. Ability to sit, stoop, or stand for prolonged periods of time;
6. Ability to understand oral and written instructions.

7. Must have good written and oral communication skills.

1. Must be mentally and physically capable to perform the duties of the position.

PI6ab7270072d2-31181-39946835

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Our objective is to provide clients with a distinctive business perspective on leveraging SAP technology, particularly within the Digital Manufacturing Cloud (DMC), to enhance their operational efficiency. This is grounded in the EY SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch, and SuccessFactors) aimed at improving performance and productivity.

We innovate with SAP to co-create more innovative answers, drawing on our integrated competencies in tax, assurance, transactions, and risk, as well as our work in implementing SAP. Together, we help clients provide better outcomes and long‑lasting results, from strategy to execution. We take a comprehensive, business‑first view to address strategy, customer value, user experiences, processes, technology, and operational impacts in tandem. Our SAP Manufacturing professionals deliver strategic solutions to help clients transform their manufacturing operations improving cost, efficiency, quality, and effectiveness.

As a Senior Manager in our Technology practice, you will play a pivotal role in interacting with business stakeholders to evaluate and analyze business models, processes, and operations specifically related to DMC. You will translate business requirements into technical specifications and ensure that newly implemented technology solutions meet these requirements. Your collaboration with technical teams will be crucial in designing and delivering effective system architecture solutions.

In this role, you will manage and deliver complex processes and solutions while maintaining a strong focus on quality and risk management. You will face challenges that require innovative problem‑solving and analytical skills, allowing you to grow your expertise in technology analysis and implementation. Your responsibilities will include:

• 
  
• Lead engagement delivery and manage client relationships daily, focusing on DMC‑related initiatives.
  
• Oversee program/project management, ensuring engagement economics are met while delivering DMC solutions.
  
• Develop resource plans and budgets for complex engagements, particularly those involving DMC.
  
• Lead large‑scale SAP client engagements or work streams with a focus on DMC, ensuring alignment with client objectives.
  
• Demonstrate in‑depth technical capabilities within DMC and maintain strong business acumen, staying updated on industry trends relevant to clients.
  
• Consistently deliver high‑quality client services by monitoring progress, managing risks, and keeping stakeholders informed of developments and expected outcomes.
  
• Build and maintain relationships with client personnel at all levels to foster collaboration and trust in EY SAP DMC initiatives.
  
• Effectively lead and motivate diverse teams, providing constructive feedback and coaching while fostering an innovative and inclusive work environment.
  
• Identify and generate new business opportunities by understanding EY’s service lines and proactively assessing ways to meet client needs in the DMC space.
  

On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP DMC capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, and complete the workflow and documentation, as well as the functional design of the DMC solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non‑SAP systems.

To thrive in this role, you will need a blend of technical and interpersonal skills that will allow you to build strong relationships and deliver exceptional results. Key skills include:

• 
  
• Strong technical skills in application functional design and technology business requirements definition specific to DMC.
  
• Proven ability to analyze and map technology cost‑benefit scenarios related to DMC implementations.
  
• Expertise in system configuration design and business architecture frameworks within the Digital Manufacturing Cloud space.
  
• Excellent communication skills with the ability to influence and negotiate effectively.
  

• 
  
• A Bachelor’s degree; a Master’s degree is preferred.
  
• Typically, 5‑7 years of relevant experience.
  
• At least five (5) years of experience in SAP Production Planning (PP) specifically within Digital Manufacturing Cloud (DMC).
  
• Strong written and verbal communication, presentation, client service and technical writing skills.
  
• Proven experience managing SAP projects or work streams, including oversight of project‑based team members on shore and offshore.
  
• Proficient in supply chain best practices, particularly within the context of Digital Manufacturing Cloud (DMC), complemented by extensive benchmarking and advisory experience in supply chain‑specific technology functions.
  
• Ability and comfort‑level researching client inquiries and emerging issues, including regulations, industry practices and new technologies.
  
• A flexibility and willingness to travel to meet client needs; travel is estimated at 40‑60%.
  
• Experience in conducting technology cost‑benefit analyses.
  
• Familiarity with technology business architecture frameworks.
  
• Skills in training design and delivery.
  

• 
  
• Prior consulting industry experience with DMC specialization.
  
• SAP certification(s).
  
• Experience as a workstream/team lead for manufacturing with SAP.
  
• Experience with at least two full lifecycle implementations of SAP ERP (ECC and/or S/4HANA) specifically working with the SAP Production Planning (PP) module implementing Digital Manufacturing Cloud.
  
• Experience with at least one full lifecycle implementation with SAP Material Requirement Planning (MRP).
  
• Experience integrating SAP PP with a Manufacturing Execution System (MES) SAP Quality Management (QM), SAP Extended Warehouse Management (EWM), and SAP Digital Manufacturing Cloud (DMC).
  
• Experience performing hands‑on SAP system configuring in PP.
  
• Experience designing custom RICEF solutions and writing functional specifications.
  
• Experience writing and executing test scripts.
  
• Experience writing and delivering training materials for end users.
  
• Knowledge of integration between SAP PP and:
  
• FICO for product costing and order settlement
  
• Extended Warehouse Management (EWM) for production supply and receiving
  
• PPDS
  
• Product Lifecycle Management (PLM) systems, including ownership of Bills of Material (BOM)
  
• Master Data Management (MDM) tools/systems for manufacturing data
  
• Materials Management, for both Inventory Management and Procurement functions
  
• Digital Manufacturing Cloud, for both Discrete and Process Industries
  
• Knowledge of manufacturing operations, preferably in complex industrial equipment (or similar) and assembly line operations.
  
• Knowledge of product lifecycle management, including Engineering BOMs and Manufacturing BOMs.
  
• Experience with both Make to Stock and Make/Engineer/Configure to Order business models.
  

We seek individuals who are not only skilled in their technical domain but also possess the qualities of leadership, collaboration, and innovation. Top performers are those who can navigate complex challenges with agility and drive impactful results through their strategic thinking and interpersonal skills.

#FY26SAP

At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• 
  
• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  
• Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year.
  
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
  

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on‑going basis.

For those living in California, please click here for additional information.

EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at .

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY is seeking a motivated professional with solid experience in the utilities sector to serve as a Senior Manager who possesses a robust background in Data Architecture, Data Modernization, End to end Data capabilities, AI, Gen AI, Agentic AI, preferably with a power systems / electrical engineering background and having delivered business use cases in Transmission / Distribution / Generation / Customer. The ideal candidate will have a history of working for consulting companies and be well-versed in the fast-paced culture of consulting work. This role is dedicated to the utilities sector, where the successful candidate will craft, deploy, and maintain large-scale AI data ready architectures.

You will help our clients enable better business outcomes while working in the rapidly growing Power & Utilities sector. You will have the opportunity to lead and develop your skill set to keep up with the ever-growing demands of the modern data platform. During implementation you will solve complex analytical problems to bring data to insights and enable the use of ML and AI at scale for your clients. This is a high growth area and a high visibility role with plenty of opportunities to enhance your skillset and build your career.

As a Senior Manager in Data Architecture, you will have the opportunity to lead transformative technology projects and programs that align with our organizational strategy to achieve impactful outcomes. You will provide assurance to leadership by managing timelines, costs, and quality, and lead both technical and non-technical project teams in the development and implementation of cutting-edge technology solutions and infrastructure. You will have the opportunity to be face to face with external clients and build new and existing relationships in the sector. Your specialized knowledge in project and program delivery methods, including Agile and Waterfall, will be instrumental in coaching others and proposing solutions to technical constraints.

In this pivotal role, you will be responsible for the effective management and delivery of one or more processes, solutions, and projects, with a focus on quality and effective risk management. You will drive continuous process improvement and identify innovative solutions through research, analysis, and best practices. Managing professional employees or supervising team members to deliver complex technical initiatives, you will apply your depth of expertise to guide others and interpret internal/external issues to recommend quality solutions. Your responsibilities will include:

As Data Architect – Senior Manager, you will have an expert understanding of data architecture and data engineering and will be focused on problem-solving to design, architect, and present findings and solutions, leading more junior team members, and working with a wide variety of clients to sell and lead delivery of technology consulting services. You will be the go-to resource for understanding our clients’ problems and responding with appropriate methodologies and solutions anchored around data architectures, platforms, and technologies. You are responsible for helping to win new business for EY. You are a trusted advisor with a broad understanding of digital transformation initiatives, the analytic technology landscape, industry trends and client motivations. You are also a charismatic communicator and thought leader, capable of going toe-to-toe with the C-level in our clients and prospects and willing and able to constructively challenge them.

To thrive in this role, you will need a combination of technical and business skills that will make a significant impact. Your skills will include:

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• Technical Skills Applications Integration
  
• Cloud Computing and Cloud Computing Architecture
  
• Data Architecture Design and Modelling
  
• Data Integration and Data Quality
  
• AI/Agentic AI driven data operations
  
• Experience delivering business use cases in Transmission / Distribution / Generation / Customer.
  
• Strong relationship management and business development skills.
  
• Become a trusted advisor to your clients’ senior decision makers and internal EY teams by establishing credibility and expertise in both data strategy in general and in the use of analytic technology solutions to solve business problems.
  
• Engage with senior business leaders to understand and shape their goals and objectives and their corresponding information needs and analytic requirements.
  
• Collaborate with cross-functional teams (Data Scientists, Business Analysts, and IT teams) to define data requirements, design solutions, and implement data strategies that align with our clients’ objectives.
  
• Organize and lead workshops and design sessions with stakeholders, including clients, team members, and cross-functional partners, to capture requirements, understand use cases, personas, key business processes, brainstorm solutions, and align on data architecture strategies and projects.
  
• Lead the design and implementation of modern data architectures, supporting transactional, operational, analytical, and AI solutions.
  
• Direct and mentor global data architecture and engineering teams, fostering a culture of innovation, collaboration, and continuous improvement.
  
• Establish data governance policies and practices, including data security, quality, and lifecycle management.
  
• Stay abreast of industry trends and emerging technologies in data architecture and management, recommending innovations and improvements to enhance our capabilities.
  

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• A Bachelor’s degree required in STEM
  
• 12+ years professional consulting experience in industry or in technology consulting.
  
• 12+ years hands-on experience in architecting, designing, delivering or optimizing data lake solutions.
  
• 5+ years’ experience with native cloud products and services such as Azure or GCP.
  
• 8+ years of experience mentoring and leading teams of data architects and data engineers, fostering a culture of innovation and professional development.
  
• In-depth knowledge of data architecture principles and best practices, including data modelling, data warehousing, data lakes, and data integration.
  
• Demonstrated experience in leading large data engineering teams to design and build platforms with complex architectures and diverse features including various data flow patterns, relational and no-SQL databases, production-grade performance, and delivery to downstream use cases and applications.
  
• Hands-on experience in designing end-to-end architectures and pipelines that collect, process, and deliver data to its destination efficiently and reliably.
  
• Proficiency in data modelling techniques and the ability to choose appropriate architectural design patterns, including Data Fabrics, Data Mesh, Lake Houses, or Delta Lakes.
  
• Manage complex data analysis, migration, and integration of enterprise solutions to modern platforms, including code efficiency and performance optimizations.
  
• Previous hands‑on coding skills in languages commonly used in data engineering, such as Python, Java, or Scala.
  
• Ability to design data solutions that can scale horizontally and vertically while optimizing performance.
  
• Experience with containerization technologies like Docker and container orchestration platforms like Kubernetes for managing data workloads.
  
• Experience in version control systems (e.g. Git) and knowledge of DevOps practices for automating data engineering workflows (DataOps).
  
• Practical understanding of data encryption, access control, and security best practices to protect sensitive data.
  
• Experience leading Infrastructure and Security engineers and architects in overall platform build.
  
• Excellent leadership, communication, and project management skills.
  
• Data Security and Database Management
  
• Enterprise Data Management and Metadata Management
  
• Ontology Design and Systems Design
  

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• Master’s degree in Electrical / Power Systems Engineering, Computer science, Statistics, Applied Mathematics, Data Science, Machine Learning or commensurate professional experience.
  
• Experience working at big 4 or a major utility.
  
• Experience with cloud data platforms like Databricks.
  
• Experience in leading and influencing teams, with a focus on mentorship and professional development.
  
• A passion for innovation and the strategic application of emerging technologies to solve real-world challenges.
  
• The ability to foster an inclusive environment that values diverse perspectives and empowers team members.
  
• Building and Managing Relationships
  
• Client Trust and Value and Commercial Astuteness
  
• Communicating With Impact and Digital Fluency
  

We are looking for top performers who demonstrate a blend of technical expertise and business acumen, with the ability to build strong client relationships and lead teams through change. Emotional agility and hybrid collaboration skills are key to success in this dynamic role.

FY26NATAID

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

• 
  
• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $144,000 to $329,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $172,800 to $374,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  
• Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
  

EY accepts applications for this position on an on‑going basis.

For those living in California, please click here for additional information.

EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at .

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

Location: Remote (U.S.) or Hybrid from Chicago, Boston, or South Bend hubs
Travel: Up to 25%

Position Overview: Patient Experience Advisor

As a Patient Experience Advisor, you will serve as a strategic partner to our clients, owning the day-to-day relationship focused on driving meaningful improvements in patient experience. You'll bring a deep understanding of the healthcare landscape-including key trends, challenges, and priorities-and use that knowledge to guide clients toward impactful solutions.

In this role, you'll collaborate cross-functionally with internal teams and client stakeholders to align on strategy, identify opportunities, and implement support processes that advance the client's patient experience goals. You'll leverage data analytics, industry best practices, peer networking, and Press Ganey's proprietary programs to deliver proactive insights that inform client decision-making.

Job Responsibilities include:

• Lead the day-to-day execution of client improvement strategies, ensuring seamless coordination across Press Ganey support teams.

• Develop a deep understanding of client stakeholder challenges and priorities, and align Press Ganey's solutions and insights to support strategic decision-making.

• Deliver both on-demand and proactive improvement support, leveraging analytics and thought leadership to demonstrate Press Ganey's differentiated value.

• Collaborate cross-functionally with internal teams-including consulting, marketing, data science, and knowledge management-to create and adapt innovative resources such as toolkits, blogs, case studies, and scalable insights tailored to key stakeholders.

• Partner with Application Support Specialists to ensure timely and strategic follow-through that aligns with each client's patient experience (PX) strategy.

• Work closely with product, technology, and delivery teams to identify emerging market trends and inform future solution development.

• Coordinate and present regular client performance reviews in partnership with the Managing Director.

• Lead and support industry programs, webinars, online communities, and events that foster client networking and reinforce Press Ganey's value proposition.

• Collaborate with the Growth team to identify client needs and opportunities for improvement, delivering best practice recommendations that drive measurable impact.

• Experience: 5+ years in healthcare, with a strong focus on patient experience improvement initiatives.

• Expertise: In-depth knowledge of Hospital CAHPS (HCAHPS) and Clinician & Group CAHPS (CG-CAHPS), & Medical Practice required.

• Skills: Exceptional interpersonal, communication, and presentation skills, with a polished executive presence.

• Analytical Ability: Strong grasp of improvement methodologies, data analytics, and industry best practices.

• Mindset: Passionate about patient experience, proactive in problem-solving, and committed to follow-through.

• Adaptability: Comfortable in a fast-paced environment with the ability to manage multiple priorities.

• Travel: Willingness to travel up to 25% for client engagements.

• Bachelor's degree required.

To work #BetterTogether, we embrace a hybrid model for team members located near our hubs in Chicago, South Bend, or Boston. We gather in-office three days a week (Tuesday-Thursday), with remote flexibility on other days. This schedule may adjust based on travel needs.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $81,000 - $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Business Overview

KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Summary

We are looking for you - dynamic, best-in-class talent - to join the growing Commerce team as a Senior Associate. In this role you will support in the development, planning, buying, executing and measuring media plans for designated shopper/commerce media clients. As a Senior Associate, you will create, innovate, and guide Commerce planning and buying processes. You'll work closely with national Planning and Buying teams to allow for holistic Commerce media function.

The Commerce team is a specialty group that focuses on the planning, buying, execution and measurement of Commerce media. Commerce media is any specific media elements that are retailer focused/tagged. This can be in-store signage such as a coupon machine or shelfblade, a billboard driving shoppers to a Walmart store, digital ads (search, display, OLV/STV, etc) on Amazon or site via managed or self service, tapping influencers that support certain retailers or working with shoppable technology companies to ensure ease of conversion. The team supports client's commerce/shopper/customer marketing teams-our end goal measuring product sales both online and in-store.

Who You Are

Enthusiastic about media with a desire to learn and build knowledge across all aspects of commerce inclusive of retail media networks, programmatic media, instore, shoppable tech and more. You thrive in a fast paced and fun environment. You're ready to level up your career in media and are excited to partner with some of the world's leading consumer brands.

Media Knowledge

o Knowledge of media channels (e.g. display, OLV, STV, instore, OOH, etc.) and/or retail media networks & their platforms

o Familiar with both DSP interface functionality and levers (campaign hierarchy, audience builder, PMP/PG set up, reporting suite) as well as managed service dashboards

o Preliminary understanding of individual RMN capabilities across tactic, targeting, reporting methodology, etc.

* Account Management & Strategy

o Supports Manager in development, presentation, management and measurement of omnichannel commerce media programs

o Leads RFP and negotiation process for managed service campaigns ensuring previous learnings are applied

o Assists in building audience targeting details and budget allocation at the tactic/placement level based on client goals for either self service or with partners during the RFP process

o Takes learnings from previous campaigns and apply to next campaign

o Hosts kick off calls for new campaign launches with partners and/or DSP activation team ensuring client approved strategy is reflected accurately in self service platform

o Supports in identification of growth opportunities and shares ideas for potential test and learns

o Takes lead on managing vendor communications and delivers client communications where appropriate

o Contributes to building an effective detailed media plan, inclusive of tactics, audiences, flighting, KPIs, etc. that drives client performance

o Input and manage plans within MediaTools where applicable

o Supports in the creation of client ready materials (e.g. presentations, reporting, etc.)

o Maintain detailed files of all pertinent records (latest media plans, performance reports, etc.) relevant to clients' business

o Responsible for owning any status documents and timelines whether internal or client facing

o Responsible for accurate meeting minutes and recaps/next steps where appropriate

o Demonstration of knowledge of outstanding deliverables on the team agenda

o Day to day lead for billing and responsible for actualizing and clearing invoices

* Execution

o Involved in the buying process and stewardship for media programs to ensure original objectives are being met

* Managed service: works with partners to maintain campaign and optimize based on performance, monitors within partner dashboards where applicable

* Self service: works with DSP activation team to ensure relevant strategies are implemented and campaigns are optimized based on performance, monitors within platform

* Works with retailers and DSP partners to ensure proper data onboarding and any necessary paperwork is completed prior to campaign launch

o Responsible for locating, determining, and building relevant audience segments in DSP platforms

o Manages coordination of creative assets between client, creative agencies and partners

o Owns accurately entering IOs into Prisma and building Trafficking sheets

o Become proficient with 3rd party ad-serving and site served placements, tracking & analytic systems to be able to accurately input media plan details and launch campaigns

o Monitors pacing to ensure delivery is appropriate and aligned to campaign flighting for both managed and self-service campaigns

o Measures media performance at all stages to ensure original objectives and strategies are being met to client satisfaction

o Analyzes and reports data on daily/weekly/bi-weekly/monthly & ad-hoc basis

* Data may be provided from partners or DSP activation team, with self service data being reviewed more frequently

* Turns insights into long-term action by highlighting clear flow of cause, effect and next steps

o Demonstrates ability to use historical data or vendor relationships to create benchmarks for current campaign performance

o Maintains client and industry benchmarks for point of comparison when evaluating campaign performance

* Relationships

o Day to day lead with media partners across communication and scheduling of meetings

o Works cross-functionally with national planning & investment, ad operations, product, reporting, analytics, finance and other groups across the account

o Active participants in key vendor meetings ultimately sending recaps/notes for the full team

o Mentor Associates and provide opportunities for continued growth

* Training/Development

o Participation in trainings and proactive communication around areas of needed/desired growth for self and Associate

o Proactive idea sharing with internal team

* Industry Knowledge

o Seeks out information to remain current on media trends and shares with team members with relevant implications/potential opportunities

o Familiarity with client business objectives and connections to our day-to-day work

* Working knowledge of commerce industry and platforms including major retailers and supporting technology (e.g. Amazon Ads, Walmart Connect, Roundel, Pacvue, Skai, Criteo, TTD, etc.)

* Agency and/or Commerce media

* Project management; effectively managing multiple projects and meeting tight deadlines under a fast-paced environment.

* Process oriented and organized, with the ability to juggle many tasks at one time. Time management skills are critical

* Bachelor's degree or equivalent experience

* 1+ years of ecommerce experience preferred

* Excellent written and verbal communication skills and proven problem solving ability

* Self- sufficient and proactive

* Comfortable in managing up across task progress, campaign performance and team needs

* Proficient in Microsoft Office (Excel, PowerPoint, etc.)

* Knowledge with industry tools such as MediaTools, Prisma, etc

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .