Client Remote Desktop Jobs in Usa
109 positions found — Page 5
Technology Partners is leading a search for one of our clients. This role will be onsite 3-4 times per week.
About the Role
As a Technical Support Analyst specializing in Help Desk functions, you will play a crucial role in providing technical assistance and support to end-users within our organization. Your primary responsibility will be to ensure efficient resolution of IT-related issues, maintain excellent customer service, and contribute to the overall stability of our IT environment. This position demands strong communication skills, technical expertise, and a customer-centric approach.
Responsibilities
- Help Desk Support:
- Respond promptly to incoming technical support requests via phone, email, or ticketing system.
- Provide first-level troubleshooting and issue resolution for hardware, software, and network problems.
- Document all support interactions, including issue details, troubleshooting steps, and resolutions, in a comprehensive manner.
- End-User Assistance:
- Assist end-users in setting up, configuring, and troubleshooting desktops, laptops, mobile devices, and peripherals.
- Educate users on basic IT concepts and best practices to prevent recurring issues.
- Ensure a positive customer experience by providing empathetic and courteous service.
- Software and Application Support:
- Install, update, and configure software applications and operating systems for end-users.
- Troubleshoot software-related issues, including application errors and compatibility problems.
- Collaborate with other teams for advanced software support and escalation.
- Hardware Support:
- Diagnose and resolve hardware issues, such as malfunctioning components or peripherals.
- Coordinate hardware repairs and replacements when necessary.
- Maintain an accurate inventory of hardware assets.
- Network Support:
- Assist with basic network connectivity issues, including troubleshooting internet connectivity and VPN problems.
- Escalate complex network issues to the appropriate team for resolution.
- Documentation and Knowledge Sharing:
- Create and update knowledge base articles and FAQs to facilitate self-help for end-users.
- Document common issues and resolutions to expedite future problem-solving.
- User Training:
- Conduct user training sessions on IT tools, security awareness, and best practices.
- Provide guidance on password management and security protocols.
- IT Policy Adherence:
- Ensure end-users adhere to IT policies and security protocols.
- Report any potential security breaches or policy violations promptly.
- Continuous Improvement:
- Participate in team meetings and share insights for improving the Help Desk support process.
- Stay updated on the latest IT trends and technologies through training and self-study.
Qualifications
- Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
- Proven experience in technical support, particularly in a Help Desk environment.
- Strong knowledge of Windows operating systems.
- Familiarity with common software applications, productivity tools, and collaboration platforms.
- Excellent problem-solving skills and the ability to troubleshoot technical issues methodically.
- Exceptional communication and customer service skills.
- IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
- Familiarity with ticketing systems (e.g., FreshService, ServiceNow, Zendesk) and remote support tools.
Duties:
Assist Cardinal Health’s Teir 2+ Client Services team in a client facing environment through the duration of a technology refresh project for 6 months. The technician will address computer hardware and software issues, assist with PC deployments & record assets in a management system. The role is in-person and will interact with clients directly in a walk-up style IT Clinic
Responsibilities:
• Demonstrates knowledge of client and warehouse hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting.
• Confers with end users, technology teams, and vendors to resolve incidents and fulfill requests. Ability to work independently or via a team collaboration process. Experience providing support via in-person, phone, or remote methods.
• Installs/removes/configures hardware and software.
• Demonstrates appropriate interpersonal skills to manage and deliver exceptional customer service. Address client issues confidently, maintaining high client satisfaction.
• Prioritizes effectively and escalates as needed.
• Responds to customer needs and services as assigned.
• Accurately manage asset records using ServiceNow platform
Qualifications:
• Bachelor’s degree in related field or equivalent work experience, preferred
• 2+ years’ experience in related field preferred
• Applicable technical certifications preferred
What is expected of you and others at this level
• Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes actions to resolve
• Applies judgment within defined parameters
• Receives general guidance may receive more detailed instruction on new projects
• Work reviewed for sound reasoning and accuracy
Skills:
Having these skills will contribute to your success in the role:
• Excel - work with data managing customer lists. VLookups or pivot tables should be familiar to you
• Communication - creating and responding to emails in a professional manner
• Time management - excellent use of time management and the ability to stay focused on the tasks
EEO Statement:
Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Benefits & Perks
Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Desired Tech must be able to hands-on Break Fix Client, IBM , and Dell Servers (PDU's, Motherboards, Memory, Fans, Arrays, etc).
Analyzes, diagnoses, and troubleshoots hardware/server issues with focus on responsiveness; provides issue resolution.
Maintains inventory and documentation of activity in ticket tracking software.
Some familiarity with desktop support and deployment.
Tech will provide project support as well as on-call support for incoming tickets.
Provides 1st level 24/7 break-fix support for IT hardware as specified by or utilized in customer environment.
Ability to guide others.
Problem solving and self-management skills with attention to detail.
Ability to prioritize tasks and effectively communicate verbally and in writing.
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
com171
IT Support Specialist
We are looking for a motivated IT Support Specialist to join our team. If you enjoy solving technical problems and helping users get back up and running, this role is for you!
What You'll Do:
- Identify, manage, escalate, and resolve technical issues
- Install and configure software, printer drivers, and utilities
- Troubleshoot desktop, laptop, printer, software, and basic network issues
- Monitor systems, identify problems, and take corrective action
- Provide basic technical support and diagnose application issues
- Deliver excellent customer service and communicate clearly with users
Requirements:
- 1–3 years of related IT support experience (or equivalent education/experience)
- 1–3 years of customer service experience
- Strong communication skills
- Ability to work well in a team environment
- Flexible with work schedules
Preferred Qualifications:
- 1–3 years of hands-on technical experience
- Experience troubleshooting desktops, laptops, and printers
- Strong knowledge and user support experience with Microsoft Office
Designer
Across the Aisle
Washington, D.C. (in office, 5X a week)
About our client, Across the Aisle
Since 2016, Across the AisleTM — a nonpartisan, non-profit 501(c)(3) organization — has been providing young Americans (ages 14 to 35) with opportunities to learn, lead, and find bipartisan solutions to our country's biggest challenges.
They work with experts from both sides of the aisle to empower voters with reliable facts and a framework to make their own informed decisions. ATA's leadership programs identify and prepare students and early-career professionals from both parties for decision-making positions on Capitol Hill, in the executive branch, and in other public service roles. Their core policy areas include fiscal issues like the national debt and the federal budget, as well as entitlement programs like Social Security and Medicare.
Position Description
Across a variety of media, the Designer will play a key role in helping us articulate our purpose and vision for meaningful political discourse: on social media, at in-person thought-leadership events and ambassador gatherings, in emails and newsletters, in presentations to senior political leaders and other stakeholders, and beyond. This is the perfect role for a flexible designer with a high attention to detail, and a tasteful, creative point of view. The Designer will report directly to the Creative Director, and will have visibility to senior leadership at the organization.
The ideal candidate has a portfolio that demonstrates terrific design craft across multiple media and applications. Someone with experience in print, digital/social, and branding, who can help bring thematic concepts and narratives to life. We'd love to see examples of a wide variety of design styles to demonstrate flexibility of visual expression. The Designer will be a team player through and through, with the flexibility to try new things, and the willingness to proactively roll up their sleeves and dive in no matter how small the task.
Core Duties
- Together with the Creative Director, collaborate with program teams to develop consistent, innovative ideas and designs across the organization's platforms
- Working closely with the Communications team, develop compelling visual content and ideas to elevate our brand and reach on social media (X, Instagram, TikTok, LinkedIn, etc.)
- Monitor and report on social media content trends, technology changes, and innovations
- Concept, edit, and produce video for social platforms
- Create and execute effective designs within established brand guidelines
- Assist in preparation of assets for key meetings, including creating and editing presentations, with the highest level of design consistency and taste
- Generate original visual executions that are exciting, compelling and the perfect articulation of a concept/theme and narrative
- Design clear and eye-catching wayfinding, print materials, and other collateral for in-person stakeholder meetings
- Developing work of the highest quality once we move into production
- Staying abreast of new media formats and learn how to incorporate them into the work
Skills, Qualifications, and Aptitudes
- Bachelor's degree in Graphic Design, Advertising Design, or related art/design field and/or demonstrated experience
- Solid understanding of color theory, branding, typography and composition principles
- Experience with print, video, digital/social and presentation design
- 3+ years of design experience; advertising, marketing, digital or branding experience preferred
- Self-starter, with the ability manage a project from concept through execution
- Exceptional communication and time-management skills
- Strong Adobe Creative Suite experience required
- Candidates should be motivated, enthusiastic, proactive, resourceful, trend-aware, hard working and have the ability to multi-task across multiple projects
- Experience in the nonprofit sector, or on political campaigns, is a big plus
Please submit portfolio link on resume.
Benefits
AtA is proud to offer a generous benefits package, including:
- 5% employer 401(k) match
- Unlimited Paid Time Off
- QSERHA Healthcare Plan
- Mac Laptop & Desktop
- TSA PreCheck and Clear Benefits
Salary commensurate with experience.
Job Title: Senior Eclipse RCP/SWT AEM Engineer (Scientific/Geology)
Location: Plano, TX (5 Days Onsite)
Type: Full time
We’re hiring a Senior Eclipse RCP/SWT Engineer to build high-performance Java thick-client desktop applications for geoscience professionals. This role focuses on responsive UI/UX design, multithreading, and implementing complex scientific algorithms in Eclipse RCP using OSGi, SWT, and JFace.
What You’ll Do:
- Design rich desktop UIs with Eclipse RCP (perspectives, views, editors, commands/handlers).
- Build modular OSGi architectures and manage services/dependencies.
- Implement background processing using Eclipse Jobs API to keep UI responsive.
- Optimize performance for large datasets and long-running computations.
- Apply applied mathematics (geometry, regression, derivatives) in scientific workflows.
- Collaborate with product/UX teams to deliver intuitive geology-focused tools.
What You Bring:
- 10+ years software engineering experience; 7+ years Eclipse RCP.
- Strong OSGi, SWT/JFace, and Core Java (multithreading/concurrency).
- Experience handling UI thread safety and performance tuning.
- Applied mathematics background for scientific applications.
- Geology/Geoscience domain experience preferred.
Onsite in Plano, TX | Contract Role
#Java #EclipseRCP #OSGi #SWT #JFace #DesktopDevelopment #ScientificSoftware #Geoscience #Multithreading #Hiring #OIL #Gas #ONG #LNG #Energy
Minimum of 10+ years of Experience
Ability to travel to remote locations
You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology.
Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language.
Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.
Supervisory Skills Require
- Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,
- Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs
- Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully
- Deliver Managed Services for the client
- Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies
- Formalize internal process to ramp-up expertise of resources
- Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies
- Manage Service Improvement activities as and when required
- Handle Escalation through to successful resolve
- Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity
- Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
- To provide infrastructure administration functions
- Providing on-site cover as part of a shift arrangement
- Support inline with contracted business working hours
- Provide site support in remote offices when required
- Being prepared to work out of hours when required
- Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities
- Taking ownership of issues through to resolution on all appropriate requests
- Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
- Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
- Providing daily ticket updates to ensure users are fully updated on updates
- Move equipment associated with service requests, inline with health and safety guidelines
- Monitoring and mentoring team health and safety practices
- Performing asset inventory activities as needed
- End user training and guidance on the use of hardware and software
- This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork
- Performs other duties as assigned
Skills Required
• Capable of installing, removing, maintaining, monitoring and inventorying vehicle technology.
• Must possess a diverse skill set that enables them to address a wide range of issues independently.
• Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment.
• Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges.
• Capable of deploying or redeploying required OS images and builds (as well as, future images/builds) on compatible legacy hardware (Example: Win10, Win7, etc.).
• Capable of virtual desktop activities, such as capacity planning, monitoring, provisioning, image maintenance, persistent and nonpersistent multisession tuning and management, cost optimization, incident management coordination with business owners.
• Capable of ensuring device health is monitored, reported and remediated (DEX).
• Capable of maintaining OS currency using established processes leveraging Service Rings.
• Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue.
• Capable of performing semi-annual tests, required remediation, and validation reports for the Code Blue emergency safety feature installed in vehicles, according to the Customer’s testing procedures provided to Supplier.
• 24x7 availability, to be provided for the duration of the Major Incident.
• Capable of offering remote and on-site technical services (proactive and reactive) Smart Hands to the Customer and its associates.
• Capable of mobile devices support such as: Persona management, application access, device enrolment, OS maintenance and Device Firmware Updates (DFU).
• Possess the skills, qualifications, and experience necessary to perform the Contingent Person's Assignment Work to high professional standards.
• Have, as a minimum, the skill proficiency level, qualifications, and experience outlined in the relevant Job Profile, in the core skills for that Job Profile.
• Maintain current versions of the technical certifications listed for the relevant Job Profile and stay current with technology updates relevant to that Job Profile
• Will have the Skills, qualifications, and experience necessary to perform the Assignment Work to high professional standards, which are at least industry standard professional levels in accordance with the relevant Job Profile requirements and the defined Skills
• digital-first and AI enabled resolution strategy through multiple operational strategies at Customer locations with potential visits to other office locations.
• Event Support: Audio and Video Readiness, Event Planning, Communications
• VIP/Exec level support capability.
• Onsite and Field IT Operations: Vehicle Technologies, Smart Hands, Legacy Technologies, Storm Recovery Operations.
• IT Software/Hardware Asset Management.
• Issuing and acting on IT Incident and Request tickets that require higher trained individuals, including advanced software, hardware, and server related, etc.
Main Responsibilities include:
- Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity.
- Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
- Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates
- To provide infrastructure administration functions
- Providing on-site cover as part of a shift arrangement
- Support inline with contracted business working hours
- Provide site support in remote offices when required
- Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities
- Taking ownership of issues through to resolution on all appropriate requests
- Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
- Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
- Providing daily ticket updates to ensure users are fully updated on updates
- Move equipment associated with service requests, inline with health and safety guidelines
- Performing asset inventory activities as needed
- End user training and guidance on the use of hardware and software
- Recommends and / or performs upgrades to end user devices
- This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork
- Performs other duties as assigned
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Why Zensar?
We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!
he Service Desk Analyst is responsible for providing Level 1 and Level 2 technical support to banking staff across branches, operations centers, and corporate offices. This role ensures timely resolution of IT incidents, service requests, and user issues while maintaining compliance with U.S. banking regulations, cybersecurity standards, and internal IT policies.
What's this role about?
- Service Desk for US Client.
- 2-3 years of Phone/Customer support experience Mandatory with excellent communication skills
- 2-3 years of Windows Technical Service desk experience is necessary
- knowledge Windows 11 and basics of Windows Server
- Basic knowledge with the following: Windows, AD, VMWare, Exchange, MECM, SCOM etc.,
- ITSM ticketing tools such as Ivanti, ServiceNow etc.,
- User password reset/account unlock/creation for Active Directory, Horizon, Business applications etc.,
- Remote desktop connectivity applications, Windows end point support
- MS Office Suite and application support
- Web Application, VPN knowledge
- Administer and provide User account provisioning.
- Support desktops, laptops, thin clients, printers, scanners, and peripherals
- Install, configure, and update banking-approved software
- Follow all internal controls and policies
- Assist in password resets, MFA support, and identity/access management requests.
- Identify and report suspicious activity or potential security threats
- Maintain a strong focus on data privacy and cybersecurity best practices
- Document solutions and create user guides/knowledge base articles
- Responsible for installing desktop applications and software
- Use the Incident Management System to document and manage problems and work requests and their respective resolutions
- Responds to telephone calls, email, instant messages, and create tickets; Assign work orders / incidents to appropriate support teams and follow up until closure
- Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
- Route problems to internal 2nd level IT support staff.
- Highly self-motivated with keen attention to detail
We also want you to have knowledge on:
- Ticket Management
- Customer Satisfaction
- First Call Resolution
- Create SOP and Knowledge Base articles for top call generators.
Required Skills & Qualifications
- Bachelor’s/associate degree in IT, Computer Science, or related field (preferred).
- 2–3 years of experience in IT service desk or technical support role.
- Experience supporting a bank or financial services environment (preferred).
- Basic and Above Average knowledge of:
- Windows OS & Microsoft 365
- Active Directory / Azure AD
- VPN & MFA
- ITIL framework
- Excellent communication, customer service, and problem‑solving skills.
- Ability to work in a fast-paced, highly regulated environment.
Educational requirement:
- Graduate and preferably BCA or any other Technical Field.
- Excellent Communication Skills (Written/Verbal)
- Exceptional customer service orientation
- Excellent communication skills, both written and verbal
- Disciplined, systematic problem-solving skills required.
Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.
Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at:
Account Manager / Bookkeeper – Touring Artist Financial Management
Company Overview
We are a specialized business management firm dedicated to handling the financial needs of musicians, bands, and touring artists. Our fast-paced environment requires precision, adaptability, and a deep understanding of the entertainment industry. If you have experience managing finances for touring artists and want to work with a growing, collaborative team, we’d love to hear from you.
Position Overview
We’re seeking an experienced Account Manager / Bookkeeper with at least 3 years of experience handling financials for touring artists and musicians. The ideal candidate has worked in business management firms, tour accounting, and understands the complexities of managing finances in a high-volume, fast-moving industry. This is an opportunity to step into a client-facing role, working directly with artists, managers, and teams to ensure financial accuracy, handle tour reconciliations, and provide high-level financial support. Candidates must have strong QuickBooks Desktop experience and be comfortable handling multiple clients. Please note this position is full time in office only without any remote or hybrid option.
Key Responsibilities
- Full-charge bookkeeping for multiple touring and entertainment clients.
- Bank and credit card reconciliations, tour settlements, and cash flow tracking.
- Accounts payable and receivable, invoice processing, and vendor payments.
- Preparing financial reports, including P&L statements, balance sheets, and tour financial summaries.
- Tracking and managing artist commissions, royalties, and tour expenses.
- Communicating directly with clients and their teams to provide financial updates, answer inquiries, and ensure smooth operations.
- Ensuring month-end closes, tax preparation, and compliance deadlines are met.
- Assisting with budgeting, forecasting, and financial planning for touring clients.
- Supporting new client on-boarding and financial system setups.
What We’re Looking For
- Minimum 3 years of experience in account management and bookkeeping for touring artists and musicians.
- Experience in a business management firm, tour accounting firm, or high-volume bookkeeping environment is preferred.
- QuickBooks Desktop expertise is required.
- Strong Excel skills, including experience with reconciliations and financial tracking.
- High attention to detail—you catch errors before they become problems.
- Strong communication skills—comfortable handling client relationships and discussing financial matters.
- Ability to manage multiple clients and deadlines without feeling overwhelmed.
- Familiarity with commission structures, royalties, and entertainment industry financial practices is a major plus.
Why Join Us?
- Work directly with high-profile musicians and entertainment clients.
- Be part of a tight-knit team where your contributions make a real impact.
- Opportunity to grow in a specialized entertainment finance role.
- Fast-paced and engaging work environment—no two days are the same.
- Competitive salary based on experience.
How to Apply
If you meet the experience requirements and are excited about working in touring artist financial management, we’d love to hear from you.
Apply by sending your resume and a short cover letter explaining your experience with touring artists and musicians. Please do not call the office.
Act as Technical Project Manager, leveraging OpenText Enterprise Performance Engineering for Healthcare applications where scheduling is balanced across workload.
Leverage DevOps tools used in Data center and integrate them with Devops tools hosted in Azure/AWS environments.
Manage the infrastructure as code setup for the cloud services by working with enterprise platform services.
Oversee Product installation, maintenance and repair of multi-vendor systems and components, including hardware, networking products, software and operating systems.
Act as the client technical lead interface for the coordination of hardware and software support and delivery of operational services as required by the client.
Advise clients on preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair client's IT operation.
Perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of systems and products.
Act as technical interface to clients when critical situations occur and managing the situation until the problem is fixed by driving Critical Situation recovery calls.
Work with Governance team (Technical) & ERM (Enterprise Release Management) teams to understand and finalize the strategic changes & tool specific enhancements in relation to healthcare domain.
Monitor security deviation of tools in relation to enterprise standards and raise policy exceptions.
Work with the Security Team on policy exceptions and track closely till the remediation of policy exceptions.
Work with Vendor management team of COTS product teams and articulate and comparing alternatives approaches between DC and SAAS products.
Perform quarterly audits using enterprise provided tools and certify the service now tasks on the APM, application lifecycle, Disaster Recovery.
Act as Desktop Management Advisor providing support, manage and maintain desktop products across the enterprise.
Manage enterprise archival and retrieval solutions of business data.
Provide technical direction and oversight for software development projects.
Manage project financials involving revenue generation, cost and Gross profit forecasts.
Utilize: Enterprise HIPAA compliance & Security Governance framework; Atlassian tool suite customization (Jira/Bitbucket/Bamboo/confluence); Websphere Liberty; IBM MQ (formerly WebSphere MQ) for healthcare archival system; Technical project management for healthcare; OpenText Enterprise Performance Engineering; IBM Design Thinking Framework.
Required: Master's degree or equivalent in Computer Science, Information Science, Computer Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as an IT Project Manager, Delivery Project Manager or related.
One (1) year of experience must include utilizing Enterprise HIPAA compliance & Security Governance framework; Atlassian tool suite customization (Jira/Bitbucket/Bamboo/confluence); Websphere Liberty; IBM MQ (formerly WebSphere MQ) for healthcare archival system; Technical project management for healthcare; OpenText Enterprise Performance Engineering; IBM Design Thinking Framework.
$150301 to $200000 per year.
Please send resumes to
Applicants must reference SN173 in the subject line.
JobiqoTJN.
Keywords: Software Development Project Manager, Location: NORTH CASTLE, NY
- 10504