Client Relationship Examples Jobs in Usa

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.

Position Purpose

As a Client Advisor with Zimmermann, you will be a passionate brand ambassador, creating lasting memories for our clients. You will demonstrate exceptional client service, brand and product knowledge and relationship building skills to achieve the expectations of Zimmermann’s global vision.

Working within a dynamic and collaborative team culture, you will align yourself with Zimmermann’s core values of integrity, creativity and passion.

Role Responsibilities

· Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory

· To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision.

· Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.

· Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.

· Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.

· Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.

About You

· Capability and drive to reach KPIs and Sales Targets

· Demonstrates professionalism, optimism and team orientated approach.

· Exceptional communication and interpersonal skills

· Previous sales experience in luxury designer fashion

· A passionate brand ambassador who embodies the Zimmermann values

· Ability to cultivate Zimmermann’s brand loyalty though positive client interactions.

· Detailed orientated

· Excellent organisational skills and problem-solving ability

· A passion for exceeding customer expectations

· Ability to build ongoing rapport with clientele

· Ability to work independently and as part of a team

Why join our team?

· Bespoke career development plans and access to strong mentors and industry leaders.

· Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.

· Competitive package, seasonal uniforming and team member discount

· Be part of a responsible fashion house with a focus in leading in sustainability

Compensation

Zimmermann utilizes the advertised salary and hourly range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.

Although the published salary range is a genuine estimate of the intended hourly pay for the role, Zimmermann maintains the discretion to offer compensation outside the specified range.

In addition to hourly pay, Client Advisors are also eligible for commission on all sales.

At Zimmermann, we believe in rewarding excellence. Our Client Advisor commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You’ll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success.

Diversity Statement

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process

Required Skills & Experience

-Previous experience supporting a large fortune 100 company

-Lead client onboarding and relationship management for strategic accounts.

-Monitor KPIs and drive continuous improvement in service performance.

-Develop and implement customer service protocols tailored to 3PL logistics.

-Serve as the primary point of contact for client escalations and service inquiries.

Job Description

Insight Global is seeking a dynamic and experienced Client Service Manager for one of their premier clients in the Columbus, OH area. This employee will lead customer engagement and service excellence at our clients brand-new 1 million square foot warehouse facility. As a key member of the leadership team, you will play a pivotal role in standing up operations, building client relationships, and ensuring seamless service delivery in a fast-paced third-party logistics (3PL) environment. This employee will be working very closely with the customers client so having experience supporting a large fortune 100 company is important in this role.

Company Description

Financial Recovery Group (FRG) is a leader in helping health plans and physician groups enhance financial performance of value-based arrangements. FRG's flagship application, AccuReports®, provides actionable insights through transparent and interactive reporting for Medicare, Medicaid and Exchange plans and providers nationwide. FRG's AccuAudit service combines data mining with expert claims auditing to ensure payment accuracy and recovery of funds for clients. Additionally, FRG offers tailored advisory services, delivering actionable financial recommendations to meet the unique needs of healthcare organizations.

Role Description

This is a full-time, on-site role located in Tampa, FL, for a Client Success Manager. The Client Success Manager will be responsible for maintaining and strengthening client relationships, ensuring a high level of customer satisfaction and retention, and serving as a trusted advisor to clients. Core responsibilities include engaging with clients to understand their needs, delivering insights from FRG solutions, proactively addressing challenges, and providing guidance on utilizing FRG's tools and services. Collaboration with internal teams to address client concerns and drive value realization is key.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• 3+ years of experience as a customer success manager, account manager, or in customer success, account management, or customer service roles.
• Experience in managing customer success programs, customer retention, and upselling.
• Ability to analyze customer data and usage trends to identify areas of improvement.
• An understanding of product management and its impact on customer experience.
• Strong interpersonal and communication skills, with the ability to build and maintain long-term relationships and work cross-functionally.
• Excellent problem-solving and critical-thinking abilities, with a customer-focused mindset and a proactive approach.
• Strong organizational and time management skills, with the ability to manage multiple accounts and priorities simultaneously.
• Familiarity with CRM tools, customer success platforms, and analytics software.
• Solid negotiation skills to handle complex customer accounts.

About CloudLabs:

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada, & India and with the team of 250+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

Please write & follow us here:

Website:

LinkedIn: CloudLabs Inc

Email us:

What we offer:

• We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.
• Competitive pay package.

Experience Required: Minimum 15+ years of IT consulting experience, focusing on enterprise programs and/or customer-facing leadership roles.

Job Location: Massachusetts (Must be MA resident or willing to relocate)

Job Type: Hybrid

Employment Type: Full-Time, Direct Hire (Not a contract role)

Visa Assistance: Available as needed

About the Role:

We are seeking an accomplished Senior Program Manager & Client Management Leader with extensive experience in IT consulting and enterprise delivery. This role blends program leadership with high-touch client management responsibilities. The ideal candidate brings deep expertise in SAP, along with added value from experience in Salesforce and/or Data Analytics.

You will be responsible for managing complex programs and nurturing long-term client relationships, ensuring successful outcomes and customer satisfaction across all engagements.

Key Responsibilities:

Program Leadership

• Lead large-scale, multi-workstream IT transformation programs.
• Establish governance frameworks, delivery plans, budgets, risk registers, and performance tracking.
• Manage cross-functional teams across SAP, Salesforce, analytics, and integrated platforms.
• Oversee program execution quality, scope control, and successful delivery outcomes.

Client Management:

• Serve as the primary executive contact for enterprise clients.
• Develop and maintain strong, trust-based relationships with senior stakeholders.
• Facilitate strategic discussions around SAP roadmaps, digital strategy, and transformational outcomes.
• Address escalations, manage expectations, and ensure high client satisfaction.
• Identify opportunities for expanded services and long-term partnership growth.

Required Qualifications:

• 15+ years of IT consulting experience, focusing on enterprise programs and/or customer-facing leadership roles.
• Strong background in SAP (ECC and S/4HANA).
• Experience with Salesforce and/or Data Analytics is a strong plus.
• Proven success in both program delivery and executive client management.
• Excellent communication, stakeholder management, and leadership skills.
• Must live in Massachusetts or be willing to relocate.
• Bachelor’s degree required; advanced degree preferred.

Senior Client Executive – Business Insurance (Real Estate) | NYC

If you can walk into a room of real estate investors, developers, and operators and immediately speak their language — keep reading.

We’re looking for a Senior Client Executive to join our Business Insurance team in New York City, focused on the fast-paced, high-stakes world of Real Estate.

This isn’t your average service role. This is for someone who thrives at the intersection of strategy, relationships, and complex risk.

What You’ll Do

• Serve as a trusted advisor to sophisticated real estate clients (owners, developers, REITs, and investors)
• Lead strategy on large, complex insurance programs
• Partner closely with Producers to retain and grow key accounts
• Translate risk into opportunity (and do it in a way clients actually understand)
• Stay ahead of market trends and bring proactive solutions to the table

What You Bring

• Strong experience in commercial property & casualty insurance
• Deep understanding of real estate risks (you know your way around portfolios, not just policies)
• Executive presence — you’re comfortable in the boardroom
• A natural ability to build trust and influence decision-makers
• A proactive, “let’s figure it out” mindset

Why This Role?

• Work with some of the most dynamic real estate clients in NYC
• Be part of a collaborative, high-performing team
• Real opportunity to shape strategy, not just execute it
• Growth runway into even more senior leadership roles

If you’re someone who enjoys solving complex problems, building meaningful client relationships, and making a real impact — we should talk.

Aera Technology is a pioneer in the growing category of Decision Intelligence the technology to digitize, augment, and automate decision-making processes with AI and machine learning. Through our AI decision automation platform, Aera Decision Cloud, we are helping the best-known brands in the world make smarter, faster decisions.

Privately-held and VC-funded, we have a global team of over 400 Aeranauts and we're growing. We deliver Decision Intelligence innovation and services that enable enterprises to automate and scale decision making with accuracy and speed. We continue to be the trusted choice of market leaders for our proven ability to generate value and unlock opportunities that were previously unattainable.

As a Client Partner, you will partner with senior executives at the most recognized companies in the world to drive adoption of our game-changing platform. Employing a consultative, value-driven approach to sales & client management, you will identify and cultivate new opportunities, manage a robust pipeline, develop, and execute account-specific strategies to close large strategic deals, with new and existing clients, owning overall responsibility for the client relationship. You bring a strategic, consultative mindset and a strong point of view on how to create and sustain value to the table.

The ideal candidate will be based out the NY/NJ area.

• Identify new business (Hunting) by identifying, qualifying, and closing new SaaS opportunities
• Meet and exceed quarterly and annual sales ACV bookings targets
• Develop and maintain strong relationships with key decision makers
• Actively seek out new business opportunities to develop pipeline
• Stay current on industry trends and market developments
• Work closely with cross-functional teams to ensure seamless sales processes and successful transition to client implementation

• Must be based in the New York or New Jersey areas
• A player with 7+ years experience serving large enterprise customers
• Experience in industrial verticals (e.g. manufacturing, chemicals) with a focus on the following domains: Supply Chain / Planning / Data Analytics
• Solid track record in either management consulting or enterprise software sales, with successful engagements with the C-suite, account development and net new sales
• Excellent communication, presentation, negotiation, and interpersonal skills
• Ability to work in a fast-paced, dynamic, high-growth environment and meet tight deadlines
• Bachelor's degree in a STEM or Business related field

• Strong understanding of the chemicals and/or manufacturing industries
• Network of contacts in the field
• Background in Data Analytics / Planning / ML/AI a definite plus
• Supply Chain or Finance experience a plus

$200,000 - $220,000 a year

Compensation for this position consists of $220,000+ salary + 10-12% commission on all NNARR (uncapped) + Meaningful equity. OTE is $350,000 - $400,000. Actual compensation offered will vary based on a number of factors including prior experience and location. Commission is based on sales performance and is not guaranteed. Equity value is subject to company valuation and vesting requirements.

If you share our passion for building a sustainable, intelligent, and efficient world, you're in the right place. Established in 2017 and headquartered in Mountain View, California, we're a series C start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let's build this!

Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, Aera Technology will consider for employment qualified applicants with arrest and conviction records.

Benefits Summary

At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You'll find comprehensive medical, vision and dental plans, a 401K plan, flexible paid time off, remote work reimbursement, generous parental leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you're working from the office, you'll also have access to a fully-stocked kitchen with a selection of snacks and beverages.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.