Client Operations Remote Jobs in Usa

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• Manage recurring data operations and reporting: pull data from multiple sources, maintain clean datasets, analyze trends, and deliver weekly or monthly dashboards and readouts in Sheets and Slides
  
• Administer surveys end-to-end (SurveyMonkey, Qualtrics, or similar): build and QA, manage response data, analyze results, and package findings into clear reports and decks
  
• Maintain people operations datasets, including hiring-related tracking and weekly roster updates, ensuring strong data integrity and consistent formatting
  
• Support onboarding administration, including LMS completion reporting, overdue follow-up tracking, and course assignment administration
  
• Build and iterate Tableau dashboards to replace or augment recurring reports, improving self-serve access to metrics and insights
  
• Streamline repeatable work using automation and AI (for example: faster data cleanup, report drafting, and workflow simplification)
  
• Support ad-hoc operational requests as needed (quick analyses, dashboard iteration, Google Sheets troubleshooting, and documentation updates)
  

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• Strong experience with data operations and reporting: pulling data from multiple sources, cleaning and reconciling datasets, analyzing trends, and producing clear recurring reporting
  
• Proficiency in building and maintaining Tableau dashboards (defining metrics, creating views, iterating based on stakeholder feedback)
  
• Advanced Google Sheets skills (dashboards, pivot tables, complex formulas, and scripts) and comfort presenting outputs in Google Slides
  
• Experience administering surveys (SurveyMonkey, Qualtrics, or similar), including survey setup, response management, and results analysis
  
• Experience with administrative operations that require precision and follow-through (tracking, audits, recurring updates, and systems hygiene)
  
• Comfort with LMS administration and reporting (completion reports, tracking overdue items, course assignments)
  
• Experience leveraging AI tools to accelerate analysis and streamline repeatable work; with automation + agent experience (Apps Script, Zapier, Make)
  
• Proven ability to handle sensitive and confidential information with discretion
  
• Ability to navigate ambiguity and shifting priorities, respond well to ad hoc requests, and keep stakeholders informed with clear status updates
  
• Proven ability to work independently with minimal oversight in a remote environment
  
• Availability requirement: able to consistently work 5+ hours on Mondays; remaining hours are flexible within a 10-15 hours per week schedule
  

Clinical Operations Lead (Off-site)

100% Remote in CA (PST)/ Remote in South San Francisco, CA

Duration: 12 months+

Pay $60-$80/hr on w2

Shift: 1st (PST hours)

Education: Minimum BS Degree completed

Contract Clinical Operations Lead (cCOL)

Job Description

As a Clinical Operations Lead, your responsibilities will include as directed:

• Clinical operations - contribute in operational activities that enable trial execution and delivery of the PD portfolio of clinical studies and programs across Disease Areas by providing operational and/or strategic input to the teams.
• Local and global initiatives
• Other responsibilities according to business needs and priorities
• Promote and support quality and compliance by being accountable for gcp/gvp compliance, data integrity, and taking a balanced risk-based approach in the work you are focused on, seeking guidance or direction as needed.

You exemplify the following:

• At least 2 to 5 years of relevant experience
• Knowledge of Drug Development and Clinical Operations or related areas
• Ensures adherence to ICH, GCP, and regulatory guidelines within clinical trials or enabling activities.
• Thrive in environments of ambiguity and collaboration where authority is distributed between all of the people involved and where advice seeking is foundational.
• Apply organizing and problem-solving skills to plan and run efficient operational and enabling aspects of Clinical Operations' programs, studies, and/or enabling projects.
• An effective communicator that shares information transparently and strategically; comfortable working out loud and is an active listener.
• Building subject matter expertise on specific clinical operations activities through supporting the execution of clinical trials and/or enabling projects across geographies Collaborating across PDG and other functions to develop and implement best practices across clinical operations and delivery of the portfolio.
• Ability to serve as a resource for colleagues; can work across moderate sized projects with manageable risks and resource requirements.
• Works in rapid cycles (real-time optimization) to prioritize (i.e., determine what work is essential or proposed to stop in order to create the capacity to focus on what matters) and ensure alignments of priorities to the mid- and long-term outcomes.
• Fast adoption, foster changes and being change agents for investigators/patients to adopt new digital technologies in conducting clinical studies.
• Identifies, contributes to and participates in continuous improvement and change management activities to solve complex problems and bring new perspectives. Independently and with some guidance develops plans to support the execution of clinical trials and/or enabling projects.
• Work closely with Investigator and clinical site staff with a continuous focus on partnership and aiming to position Client as a preferred partner.

Title: Head of Operations (Residential Real Estate Brokerage)

Location: Redding, California

This is a rare opportunity to step into a true operational leadership role with a high-performing residential brokerage — and potentially relocate to beautiful Redding, CA, a growing Northern California community known for its outdoor lifestyle, mountain scenery, and exceptional quality of life.

As Head of Operations, you will run the engine of the business — building scalable systems, strengthening compliance, supporting agent success, and serving as the stabilizing operational force that enables sustainable growth.

The Opportunity

This role is designed for a proven operator: someone who thrives in accountability-driven environments, brings calm authority, and knows how to build systems that eliminate chaos rather than react to it.

You will partner directly with the CEO and leadership team to ensure operational excellence across the full brokerage platform — from transaction workflows to hiring infrastructure to compliance safeguards.

Key Responsibilities:

1. Operational Leadership & Scalable Systems

• Own the end-to-end operational engine of the brokerage
• Refine workflows across:
• Listing management
• Transaction coordination and closing execution
• Compliance and disclosure systems
• Home marketing and production handoffs
• Identify bottlenecks, execution gaps, and process inefficiencies
• Ensure systems scale smoothly without increasing errors or operational strain

2. People Systems: Hiring, Training & Retention

• Lead hiring strategy and scorecards for operational staff (TCs, admin, ops)
• Build structured onboarding and certification programs
• Implement training systems that reduce ramp time and turnover
• Own staffing forecasts, retention outcomes, and team performance systems

3. Oversight of Sales Management Infrastructure

• Directly oversee the future Sales Manager
• Oversee ISA team operations from a systems and process perspective
• Align sales performance expectations with operational standards
• Support agent recruiting and onboarding through scalable frameworks
• Prevent sales-driven erosion of compliance or service quality

4. Broker-Level Advisory & Agent Support

• Provide calm, experienced guidance to agents on complex transactions
• Advise on compliance, risk scenarios, and professional judgment calls
• Reinforce brokerage standards, accountability, and service consistency

This role does not replace the Broker of Record, but serves as a senior operational and advisory resource.

5. Compliance, Risk & Quality Control (California)

• Oversee compliance systems, file audits, and risk prevention
• Ensure adherence to California DRE, CAR, MLS, and brokerage policies
• Identify risk early and escalate appropriately
• Partner with legal counsel, Broker of Record, and external experts as needed
• Maintain consistent quality as transaction volume grows

6. Finance & HR Oversight (Coordinated, Light Touch)

• Oversee operational financial processes including:
• Commission processing
• AP/AR coordination
• Cost-per-transaction visibility
• Coordinate with CPA/bookkeeper (not responsible for tax strategy)
• Oversee foundational HR administration:
• Hiring and onboarding systems
• Performance management
• Payroll via Gusto HR
• Ensure appropriate controls and separation of duties

7. Leadership, Accountability & Execution Cadence

• Partner closely with the CEO and Integrator on KPIs and scorecards
• Enforce decisions, operational standards, and execution discipline
• Reduce escalation of operational issues to the CEO
• Serve as a stabilizing, decisive presence within the organization

What Success Looks Like

• New hires ramp quickly and confidently
• Turnover decreases through systems, not heroics
• Agents and clients experience consistent service and clear expectations
• Compliance issues are prevented proactively
• The CEO is removed from day-to-day operational problem solving
• Growth occurs without sacrificing quality or control

Ideal Candidate Profile

• Senior operations leadership experience in real estate or a regulated, transaction-heavy environment
• Proven track record of building hiring, training, and onboarding systems
• Experience overseeing operations while supporting sales leadership
• Strong understanding of California real estate compliance preferred
• Hands-on, execution-focused leader who builds scalable infrastructure
• Calm, respected, decisive — able to enforce standards with professionalism
• High judgment, low ego, operator-first mindset

This Role Is Not

• A purely strategic, hands-off Operations position
• An office manager role
• A sales manager seat
• A figurehead executive position

This role runs the engine — and is always focused on making it run better.

Reporting & Authority

• Reports directly to the CEO
• Partners closely with the Integrator on key initiatives
• Holds authority over operational systems and brokerage standards
• Oversees all Operations and future Sales Management infrastructure

Compensation & Benefits

• Full Benefits Package
• Competitive Base Salary + Bonus Structure
• Excellent Company Culture
• 401(k) Program
• Generous PTO & Vacation

EdgeCore Digital Infrastructure serves the world’s largest cloud and internet companies with both ready-for-occupancy and build-to-suit data center campuses that are designed for density. Privately held and backed by committed equity to fund an aggregate amount of over USD $16.5 billion in development, EdgeCore enables hyperscale customer requirements by proactively investing in regions that provide the land and power necessary to support and scale AI and cloud technology. While working thoughtfully with the communities in which we do business, our data center campuses are built at scale to meet key performance specifications, safety metrics and sustainability objectives. EdgeCore has data center campuses in six North American markets with plans to expand into 2026 and beyond. For more information, please visit .

Career Opportunity

We’re looking for curious, proactive professionals who thrive in environments where safety, precision, and teamwork are everything. If you’re passionate about complex systems, committed to doing things the right way, and excited to be part of a company that values your insight and encourages innovation, then this is the opportunity for you.

As a Core Operations Technician (COT), you’ll be one of the most trusted eyes and ears on the ground. You’ll play a critical role in keeping our systems running smoothly and safely—monitoring data center conditions, leading vendor operations, and acting as a first responder when something doesn’t look right. More than that, you'll help shape the future of EdgeCore’s operational excellence.

This position is for night shift, Wednesday through Saturday, 9:00 pm – 7:00 am.

• Serve as a safety-first responder with a strong understanding of how the data center should operate, particularly in relation to critical cooling and electrical systems. During operational events, identify issues and intervene safely and effectively when systems are not functioning as intended.
• Technical knowledge and/or experience on related topics such as mechanical, electrical, plumbing, controls and automation, manufacturing, automotive, energy systems, chemistry, maritime, machinery, and plumbing are strongly preferred.
• We deeply value the leadership, discipline, and unique experience of veterans. Candidates with military backgrounds are highly encouraged to apply.
• Proactively monitor data center infrastructure to detect operational issues and emerging trends that could impact performance or reliability.
• Oversee daily vendor activities to ensure all contracted work is completed safely, accurately, and in alignment with EdgeCore’s standards.
• Take shared ownership of EdgeCore’s operations playbook, actively contributing feedback and insights to refine and elevate our standard operating procedures.
• Embrace a continuous improvement mindset, bringing creativity and critical thinking to help evolve and optimize our operations program.
• Utilize CMMS (Computerized Maintenance Management System) to track and document work as prescribed.
• Manage assets, spare parts and critical tools through provided systems such as CMMS.
• Support Client IT deployments and decommissioning with power and cooling tasks.
• Author, review and utilize formal procedures in the operation of the data center. We expect our team to employ rigorous procedural formality in all critical data center operations and need people to champion the approach.
• Frequently steward, supervise, and communicate with contractors.
• Respond to customer Smart Hands requests
• Work with the Core Operations Site Manager to execute a condition-based maintenance program.
• As a COT, it is unlikely but possible to be on-call outside of normal working hours.
• Taking on other duties as assigned by EdgeCore. Job duties, roles, and responsibilities are subject to change over time.
• Security is a shared responsibility. All employees are required to comply with company security policies and procedures and to help protect company information, systems, and assets in the course of their daily work.

Your Experience and Qualifications

• 2-7 years of experience of working in a critical facility, not necessarily a data center.
• Given the nature of our work, technical expertise—particularly in fields such as mechanical, electrical, automation, plumbing, or manufacturing—is highly valued and closely aligned with day-to-day responsibilities.
• An empathetic person who enjoys working as part of a team.
• Basic written and verbal communication skills.
• Enjoy a work environment where the daily schedule changes often and managing the unexpected is satisfying.
• Knowledge of NFPA70E, forklift, OSHA10, and/or First Aid/CPR certifications are a plus.
• Comfortable operating hand and machine tools.

What We Offer

• This is a full-time, hourly (non-exempt) onsite position based in Santa Clara, California, and includes a performance-based annual bonus.
• Base hourly pay range is $60-75/hour, depending on experience
• Medical, dental & vision insurance coverage
• Health & Dependent Care Flexible Spending Accounts (FSAs), Health Savings Account (HSA)
• You will accrue paid time off based on regular hours worked, up to a maximum of 120 hours per year, plus 11 paid holidays
• Paid parental leave
• 401(k) retirement savings plan with a company contribution
• Company-paid life and disability insurance
• Company sponsored employee assistance and discount programs

Join our client in Atlanta, Georgia as the Office and HR Operations Manager on a direct hire basis. Oversee office operations, HR functions, and cultural initiatives. Apply today!

Company Profile:

Construction Industry

Great Company Culture

Office and HR Operations Manager Role:

As the Office and HR Operations Manager, you will oversee home office operations while leading key HR administrative and talent coordination functions. This position clearly integrates office management and HR responsibilities, making it ideal for a professional who enjoys balancing people operations, executive support, compliance tracking, and culture initiatives.

Executive & Administrative Support

Provide direct support to the CEO, COO, CFO, Directors, and managers

Manage leadership calendars, meetings, reports, and presentations

Capture and distribute meeting notes

Maintain strict confidentiality and professionalism

Office Operations and Facilities Management

Oversee daily home office operations

Manage mail, shipping, supplies, printers, and workspace organization

Coordinate building maintenance, tenant requirements, and conference room logistics

Run weekly job update meetings and distribute minutes

HR Administration and Talent Coordination

Manage onboarding and offboarding processes and documentation

Coordinate recruiting efforts including resume review, interview scheduling, candidate communication, and phone screens

Track required training and certifications (OSHA-30, First Aid, Blue Card, etc.)

Support employee handbook updates and HR communications

Maintain Drug-Free Workplace compliance documentation

IT Liaison and Vendor Coordination

Serve as the in-office IT point of contact

Coordinate new hire technology setup and employee terminations

Track hardware and troubleshoot Wi-Fi, printers, A/V, and software basics

Escalate issues to the MSP and maintain IT SOP documentation

Marketing, Branding and Communications

Own LinkedIn content calendar and draft social posts

Produce monthly internal and quarterly external newsletters

Coordinate website updates and manage brand assets

Support conferences, award submissions, and marketing collateral

Events, Culture and Engagement

Plan birthdays, milestone celebrations, holiday parties, and all-hands meetings

Manage event budgets, vendors, and logistics

Maintain the annual culture calendar and propose new engagement ideas

Business Administration and Logistics

Track and renew contractor licenses, bonds, insurance documents, and COIs

Coordinate vehicle management needs (tolls, tags, insurance, claims)

Support apparel store management and branding vendor relationships

Office and HR Operations Manager Background Profile:

5+ years of experience in office administration and HR administration

Associate’s or Bachelor’s degree in Business Administration, Human Resources, or related field a plus

Experience with onboarding, recruiting coordination, compliance tracking, event planning, and IT vendor interaction

Proficiency in Microsoft Office

Experience with HRIS systems and carrier portals

Experience drafting newsletters and social media content

Strong communication skills with the ability to handle confidential information

Features and Benefits:

Medical, dental, and vision insurance

Paid Time Off and paid holidays

401k with company contribution

Professional development and training support

Collaborative, team-oriented culture

Direct visibility and partnership with executive leadership

Opportunity to influence employee experience and office culture

Stable, growing organization with long-term career potential

Company Overview

Our client, a well-established, Washington, DC area based, vertically integrated investment & development firm, seeks a talented Residential Asset Management oriented Operations leader to oversee day-to-day operations of the organization’s residential business.

For many decades, this organization has assembled millions of square feet, across a diverse portfolio of assets/projects, and continues operating a very well-positioned platform to invest/drive successful real estate strategic plans throughout commercial real estate market cycles.

With strong capital partners in place, along with a newly raised fund dedicated to driving residential investment/development activity going forward, this organization seeks a strong operations leader for this unique opportunity.

Position Overview

Reporting to senior management, this role will provide strategic leadership to achieve and maintain excellence across the residential portfolio. By integrating the residential division’s initiatives and programs within the organization’s overall strategic plan, this individual, while managing internal & external stakeholder relationships, will develop and refine best-in-class processes and procedures to execute leasing strategies and capital improvement plans with operational efficiencies to drive sales, profitability and ultimately tenant/resident satisfaction and retention.

Key Responsibilities

• Oversee the leasing, marketing, and operations of the organization’s residential portfolio.
• Develop best-in-class operational plans, policies, and procedures and provide leadership and direction to ensure the long-term impact, sustainability, and future growth of the residential division.
• Set, oversee, and review both quarterly and annual division operating goals to ensure consistency with long-term company strategic goals.
• Stay abreast of local, regional, and national residential/multifamily market conditions/trends and provide company leadership with informative asset/portfolio performance reports, as necessary, to ensure successful integration of residential strategy.
• Assume overall responsibility for, manage, and direct internal property management team as well as any 3rd party property management/operations partners to meet/exceed asset/portfolio business plans.
• Collaborate with internal company accounting/finance departments/staff to review and analyze financial statements, operating/capital budgets, and other pertinent analysis to drive consensus and make strategic decisions.
• Maintain hands on oversight of 3rd party property/project operations teams (select properties/portfolio/markets) to ensure consistency across residential business operations goals and objectives.
• Provide leadership and guidance to property management team/staff to ensure property goals and key performance indicators (KPIs) are met.
• Review and approve annual operating budgets/forecasts and marketing plans. Interpret, prepare, and convey all operational and financial data to senior leadership team.
• Ensure that staff have the skills needed to provide high-quality services to residents and that they also receive regular training and growth opportunities.
• Provide company senior leadership with innovative insights into new, residential programs and continuous improvement of existing programs to enhance the division’s strategic and competitive advantage.
• Ensure the highest quality of services are delivered to residents while continually evolving programs to meet changing needs.
• Proactively travel/visit portfolio assets to examine, discuss, and resolve issues regarding occupancy, marketing, maintenance, curb appeal, accounting, staffing, and/or other issues, as necessary.
• Maintain a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures. Ensure compliance.

Key Qualifications

• Undergraduate degree. Minimum 10 years of residential operations leadership experience within a well-established owner/operator/developer and/or residential management company. Exposure to/within day-to-day asset management responsibilities desired.
• Strong financial acumen with the ability to “think like an owner” and interpret/communicate strategic planning/budgeting reports, data, and metrics with internal/external team/partners.
• Proven experience having managed a variety of different residential asset/portfolio business plans having overseen successful execution of lease up and stabilized multifamily assets/projects.
• Proven managerial experience having overseen/led multiple teams/staff and properties.
• Ability to mentor, train, and develop staff/team members while promoting a positive environment centered around professional growth.
• Excellent problem-solving orientation and the ability to identify and execute strategic solutions.
• Excellent communication skills, both oral and written, with the ability to interact with a variety of people and experience levels.
• Very strong project/time management skills – ability to juggle a diverse workload.

About the Opportunity

This is an opportunity for a Managing Director, Operations to join a top team at Brown Harris Stevens. The ideal candidate is a senior leader who will run the day-to-day business so the founder and sales team can

focus on sales and originating relationships and driving revenue. This is a high-impact leadership role for a seasoned real estate professional who thrives on building teams, running complex operations, and translating sales activity into consistent, scalable performance. You will serve as the operational leader of the business, owning execution across team management, sales operations, financial performance, and implementation of processes. You will work in close

partnership with the team leader, acting as her operational counterpart and ensuring the business

runs with discipline, clarity, and momentum. This role is ideal for someone who enjoys leading people, driving accountability, and building systems that scale a top-producing residential real estate team.

What You’ll Own:

Business & Team Operations

● Lead the day-to-day operations of the business, team, and staff

● Directly manage and develop team members, including recruiting, onboarding, training, performance management, and motivation

● Ensure the team has the tools, clarity, and resources needed to perform at a high level

● Foster a culture of accountability, professionalism, and continuous improvement

Sales Operations & Pipeline Management

● Own the sales pipeline end-to-end, maintaining visibility into every opportunity and its lifecycle

● Track deadlines, follow-ups, and next actions to ensure consistent execution

● Design and implement processes to grow and convert pipeline (referrals, open houses, inbound leads, repeat clients)

● Ensure listing, contract, and closing processes are documented, efficient, and error-free

Financial Management & Performance Tracking

● Own KPIs, forecasting, budgeting, and performance reporting

● Monitor revenue, expenses, and productivity against team and individual goals

● Prepare regular reports and insights for the founder to support decision-making

● Partner with team leader to set annual goals and manage toward them

Process, Systems & Compliance

● Own operational process design across listings, transactions, and closings

● Ensure contracts, documentation, and compliance requirements are met consistently

● Oversee CRM, contact management, and marketing workflows to ensure data integrity and follow-through

● Collaborate closely with marketing, sales, and administrative support to maintain operational excellence

Strategic Partnership

● Act as a thought partner on strategy, execution, and team development

● Translate vision and goals into actionable plans and priorities

● Provide continuous feedback on performance, risks, and opportunities

Requirements

● 3–5+ years of residential real estate experience, ideally in a high-producing team environment

● 5+ years of operations or business management experience, with direct people leadership

● New York State Real Estate License (required within 6 months of joining)

● Strong technical fluency, including:

○ Excel / Google Sheets

○ CRM systems

○ Marketing and workflow automation tools

○ Comfort using modern AI tools to improve productivity

Key Attributes for Success

● Trusted leader: High integrity, sound judgment, and consistency in execution

● Operationally sharp: Detail-oriented while able to see the big picture

● Metrics-driven: Uses data to guide decisions and drive accountability

● Excellent communicator: Clear, direct, and effective with all stakeholders

● Calm under pressure: Handles fast-moving environments with professionalism and composure

● Self-directed: Takes ownership, anticipates needs, and drives outcomes without hand-holding

Work Environment

● 100% in-office role at our Manhattan executive office

● Flexibility to work remotely when business needs arise

Benefits

● Competitive base salary ($110,000 - $125,000) + performance bonus tied to business growth

● Employer-subsidized healthcare

● 401(k)

● Pre-tax commuter benefits

● PTO including:

○ 6 paid holidays, 15 days paid vacation, 7 days paid sick leave

Job description

- Lead operational strategy and execution across multiple hotel properties.
- Directly manage Area Directors and partner with General Managers to ensure operational excellence.
- Oversee financial performance, budgets, forecasts, KPIs, and cost-control initiatives.
- Standardize processes, implement best practices, and maintain compliance with brand and operational standards.
- Partner cross-functionally with Maintenance, Purchasing, HR, Sales, Marketing, and Finance.
- Travel to properties regularly ensuring hands-on leadership and support.
- Operate with executive presence, decisiveness, and high accountability, while fostering strong team relationships.
- Maintain consistent communication with ownership and the executive team.

Required profile

- Bachelor's degree in Hospitality, Business, or related field preferred.- Minimum 10 years of progressive hospitality operations experience, including 3-5+ years in senior or multi-unit leadership.- Proven track record managing experienced General Managers and Area Directors.- Strong financial acumen with ability to analyze P&Ls, KPIs, and operational metrics.- Proficiency with Microsoft Office and hospitality systems (PMS, RMS, HRIS).- Ability to travel frequently and work flexible hours as required.- Bilingual (Spanish) preferred, but not required.

Company description

My clients are seeking a high-performing, results-driven operations leader to step into a senior executive role overseeing multiple hotel properties!

This role requires a proven operator who can lead seasoned leaders, and drive operational and financial performance across a portfolio of properties.

The ideal candidate will have relevant experience and be willing to relocate to Bend, Oregon, or already reside in the area.

What we offer

$160k - 200k per year + Bonus

The Company

John S. James Co. was founded in 1941 in the city of Savannah, Georgia. Our mission of offering personalized service to the international transportation community quickly established our firm as a leader in the international freight forwarding and customs brokerage industries. Our founder’s initial vision, to provide unparalleled service to our customers, still resonates in our culture today. Our reputation for excellence is a direct result of our commitment to service and professionalism.

We are pleased to offer an attractive benefits package for all our valued team members, which includes comprehensive insurance (including health, dental, vision, and life), 401(k), and a progressive paid time-off plan.

Role

The FTZ Administrator will take ownership of client accounts, ensure work is completed on a daily basis, and be accountable for the compliance and accuracy of transactions under his/her responsibility. 

Responsibilities

• Process documentation required for foreign-trade zone operations and customs clearance in accordance with Customs regulations, with careful attention to detail
• Ensure adherence to any relevant governmental regulations (partner government agencies, tariffs, license requirements, etc.)
• Assist in researching zone inventory balance discrepancies as necessary
• Maintain paperwork according to document retention procedures and create detailed and complete notes as required for recordkeeping purposes
• Keep customers apprised of admission and entry statuses and issues in a professional and helpful manner
• Assist with FTZ related special projects as needed
• Ensure any and all issues with accounts and transactions are resolved timely
• Audit files in coordination with other members of the FTZ Services department
• Engage in continuous education opportunities provided by John S. James Co., including off-site seminars, webinars, or industry events
• Other tasks as directed by Manager

Qualifications

• Bachelor's Degree desired or equivalent education combined with practical experience in the field of import and foreign-trade zones.
• Minimum 3 years’ experience in customs brokerage and/or foreign-trade zone operations
• Customs Broker License, Certified Customs Specialist, and/or Certified Zone Specialist accreditation are preferred
• Excellent customer service skills
• Strong computer literacy (including MS Office and FTZ entry/admission filing software)
• Attention to detail
• Highly developed organizational and communications skills
• Strong ethical standards coupled with an understanding of the business implications of operational decisions

Job Summary:

The Operations Manager will oversee and optimize the transportation of goods in United States. This role requires expertise in cross-border logistics, regulatory compliance, and intermodal operations to ensure efficient, cost-effective, and customer-focused service delivery.

Key Responsibilities:

• Manage daily operations of 53’ domestic containers, ISO tankers, and FTL/LTL shipments.
• Coordinate dispatching, rail billing, ramp scheduling, equipment control, and last-mile deliveries.
• Monitor rail schedules, container ETAs, grounding, LFD, and gate-out activities in real time.
• Resolve rail ramp issues (holds, damage, improper interchange, customs flags).
• Act as primary operational contact for clients (LGE, LGES, Soulbrain, etc.).
• Provide daily tracking reports, delay notifications, and customer updates.
• Handle customer escalations, service recovery, and performance follow-ups.
• Ensure accuracy of B/L, arrival notices, invoices, PODs, T-3, AES filings (as applicable).
• Manage relationships with customers and vendors.
• Negotiate rates, monitor performance, and confirm service capacity.
• Oversee proper handoff between Chicago, Darwin, Laredo, Tacoma, Oakland, and other rail terminals.
• Review KPIs (on-time performance, rail dwell, trucking detention, billing accuracy).
• Implement operational SOPs and continuous process improvements.
• Report performance updates to senior management weekly and monthly.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business
• 3+ years in intermodal operations, trucking dispatch, or rail logistics.
• Experience with UP/BNSF/CPKC/FXE operations and rail billing.
• Knowledge of cross-border operations is a plus (but not mandatory).
• Strong knowledge of North America intermodal network.
• Familiarity with TMS systems (BoxLinks, Caris, Magaya, etc.).
• Good communication and coordination skills.
• Problem-solving under time-sensitive conditions.

This position is not eligible for employer-sponsored work authorization now or in the future. Applicants must be legally authorized to work in the United States without employer sponsorship.

VP, Operations– Leading Aerospace & Defense Components Manufacturing – Private Equity

Our client is a leading private equity backed manufacturer of highly engineered components for defense and aerospace primarily serving large aerospace OEM’s and blue-chip defense contractors. The company is highly regarded for its innovation and engineering capabilities and is currently experiencing significant growth through organic means, with acquisitions playing a key role for future growth. The company is seeking to recruit a dynamic and hands-on VP, Operations who will wear multiple hats as they drive operational improvements across the organization and scale production and engineering capabilities for growth.

We are seeking a proven operations leader with demonstrated success driving operational excellence through the introduction of best practices and process within a highly entrepreneurial environment. This individual will have previous aerospace, automotive or medical device manufacturing experience working with OEM’s and prime contractors. Background experience in Lean process improvement, Continuous Improvement and other systems such as TPS or Six Sigma is a significant asset, as is highly engineered precision machining manufacturing. This position requires a hands-on executive who spends time on the shop floor and has the ability to lead transformation with a strong focus on performance improvement, quality and data driven decision-making.

An attractive compensation package is on offer that will include bonus opportunities and equity participation.

Our client, a private equity firm located in Union Square is seeking an all-around go getter to join the team in this newly created role. This is an Office/ Operations job with heavy technical ability and interest. Helping to implement/oversee systems, AI and all around technical understanding is required.

This position is a unique combination of skills, smarts, and talent and an amazing opportunity in a fast growing company. This position will be assisting a Managing Director of Operations. In this role you will be responsible for all IT - in helping to implement and design systems, spanning operations, systems management, cybersecurity, financial platforms, AI implementation, office and facilities, and vendor coordination. The role is highly hands-on, work on special projects, scheduling meetings, handling of tech issues, dealing with vendors, someone who is resourceful has good judgement and can figure things out. You might assist with onboarding ( technical and HR, assigning numbers etc.) move systems, deal with issues that arise within the company and any other operations issues and much much more. setting up meetings, spear heading projects Please be tech savvy.

Immediate need for a talented HR Operations Specialist. This is a 12 months contract opportunity with long-term potential and is located in Mountain View, CA(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-08470

Pay Range: $35 - $38/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Operate the HR process for all dispatchers
• Provide supports for the new dispatcher’s settlements
• Review and Maintenance of Guideline Documents
• Compile periodic analysis reports related with HR data
• Perform other tasks as assigned
• Respond to miscellaneous requests from the teams
• Manage office events and assist in event planning/organization, for example all-hands meeting, happy hours, team building events

Key Requirements and Technology Experience:

• Key Skills;Minimum 3 years of work experience as HR Operations.
• Minimum three years of People Ops.
• Minimum two years of experience HR Process.
• Candidate Must be bilingual in Korean.
• Bachelor’s degree in Computer Science, Information Technology, or related field required.
• Fluency in English and Korean required
• Computer/IT/Microsoft Office fluency required, statistical skills of using Excel is preferred
• HR Experiences in the tech companies, 3 year preferred
• Strong written/verbal communications skills
• Integrity and sound judgement in handling confidential information
• Solid time management skills when faced with competing priorities and tight deadlines.

Our client is a leading Consulting Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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About Us:

International Aviation is a private flight department dedicated to providing world-class aviation services with an uncompromising commitment to safety, reliability, and excellence. Supporting the travel needs of a sophisticated and global family enterprise, we maintain a culture of professionalism, precision, and continuous improvement. Our team is made up of highly skilled aviation professionals who ensure our fleet operates at the highest standards, every time we take flight.

Work you’ll do:

The Travel Operations Specialist is responsible for coordinating and managing the logistical aspects of travel arrangements for the principals. In this role you will work closely with administrative support staff, the principals, airline contacts, and pilots, to ensure that all travel plans are executed seamlessly.

Key Responsibilities:

• Assist in designing and customizing travel itineraries under the guidance of the Sr. Associate, ensuring all preferences and requirements are met.
• Support the booking process for flights, accommodations, ground transportation, catering, and activities, ensuring all details are accurate and up-to-date.
• Monitor and confirm bookings, track changes, and help manage adjustments to travel plans as needed.
• Prepare and organize travel documents, including itineraries, tickets, visas, and travel insurance.
• Coordinate with FBOs and other service providers to ensure smooth arrivals and departures.
• Monitor flights in progress and provide timely updates to the Sr. Associate and principals.
• Deliver excellent customer service by responding promptly to inquiries, requests, and concerns before, during, and after trips.
• Stay informed about industry trends and updates to support continuous improvement in travel operations.

Who we’re looking for:

• Experience in travel coordination, operations, or a related administrative role (aviation experience is a plus).
• Expertise with travel booking and reservation systems, with Sabre experience required.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Detail-oriented with a high degree of accuracy.
• Ability to work effectively in a fast-paced, deadline-driven environment.

Our company values:

• Excellence – we are committed to excellence in all that we do, bringing our best to our clients.
• Service – our success comes from empowering individuals and communities
• Passion – we love challenges and optimistically approach them as opportunities

Operations Manager 3 - 17051

Duration: 6+ Months

Location: Coppell, TX

Schedule: Fully Onsite, Monday to Friday (9AM to 6PM)

**NO C2C due to client restrictions**

Top Skills:

• Communication
• Problem Solving & Data Analyst
• Process Improvement & Optimization

Position Summary:

Responsible for the RB (Refurbish) business account managing, data analyzing and reporting within Mobile Production Center. This role will be assigned mainly to work on carrier(s) account and will interact with internal/external customers related to the account. This role is responsible for reviewing KPIs forecasting, as well as running daily account operation by reviewing data and creating reports.

Essential duties and responsibilities include the following:

• Track & meet the KPI including forecast, return volume, production progress to update data base and report KPI to management.
• Ensures that returned products are repaired and refurbished in accordance with production volume and carrier(s) demand.
• Ensures availability of required materials, products, parts and supplies to achieve daily production objectives.
• Identifies opportunities for cost reduction and efficiency through improvement of existing business or development of new business.
• Review receiving and validate receiving rejects to share guidance on inventory movement
• Operate systematic inventory check to ensure all physical inventories are aligned with systematic data
• Follow up on daily account operation duties and issues to smoothly run the operation

Background/Skills required:

• 2-3 years of work experience related to business analyst/account management/project management area
• Advanced experience using MS Office including Excel, Word, and Power Point. (Especially excel skills for data analyzing and reporting)
• Strong analytical and problem-solving skills
• Able to analyze data and present report
• Excellent communication skills
• The ability to develop and maintain excellent working relationships with multiples levels within the company and external customer(s).
• Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information and plan and prioritize multiple work assignments.
• The ability to read, write, provide critical technical review and prepare reports, technical manuals, test procedures and technical product information.
• Demonstrated English language competency in both oral and written communication modes for both internal and external communications.
• The demonstrated ability to solve problems involving highly diverse conditions requires creativity to search for solutions among learned things.
• Job duties require analysis and judgment of functional practices and daily experiences to be used to determine appropriate courses of action.

The Ford Agency is seeking a motivated Director of Business Operations to a well-established consulting group in Leesburg, VA. This role will be a right hand to leadership and the hub for several departments and 3rd party partners. The ideal candidate will have a strong sense of self direction and enjoy a diverse role that taps into multiple areas of expertise. This is a great opportunity for someone who is looking for a position that is more of a partnership where they can be genuinely invested in the work and a part of the big picture.

Responsibilities Include:

• Oversee multiple channels of business operations
• Represent leadership to legal, finance, HR, and other departments
• Manage third party vendor relationships
• Contribute to the strategic growth dialogue
• Spearhead and brainstorm various initiatives and projects

Qualifications Include:

• Bachelor's Degree
• 4+ years of business operations experience
• Ability to anticipate needs and take action
• Extremely detail oriented and strong ability to track activity and manage progress
• Highly collaborative and big picture thinker

Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation. This is an in-person role and located in Leesburg, VA.

The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.

To see more positions available through The Ford Agency, please check out our website at