Client Operations Remote Jobs in Usa

Location: Washington, D.C.

Salary Range: $47,000 – $57,000 per annum, based on experience

Work Mode: This role follows a hybrid work model, with the number of in-office days to be determined by the hiring manager during the interview process. The office is located in downtown Washington, D.C., at Metro Center.

Travel: Limited; 2–3 short trips per year

About RXN

RXN is a corporate and public affairs firm that influences narratives and delivers solutions that shape outcomes. We utilize research, advocacy, and government relations to influence public policy, enhance reputations, and foster growth opportunities across state, federal, and international levels.

At RXN, we believe there is always a way.

The Opportunity

The Operations Administrator supports the day-to-day functions of RXN and helps ensure internal processes, communications, and administrative workflows run smoothly. This role requires a detail-oriented, process-driven approach and strong written communication skills to help maintain clear documentation, consistent workflows, and a smooth experience for RXN employees.

Reporting to the Chief of Staff and supporting the CEO, COO, and Head of Practice, this position strengthens RXN’s operational connective tissue by helping the leadership team implement, document, and communicate firmwide policies and processes. The role combines strong writing, operational precision, and creative problem-solving to help RXN’s executives and teams work smarter and more cohesively.

Your Role at RXN

Administrative and Leadership Support

• Provide day-to-day administrative support to leadership, helping coordinate schedules, meetings, and internal communications.
• Coordinate internal operational logistics, including meetings, onboarding activities, and team events.
• Act as a primary resource for internal administrative requests, facilitating timely resolution and cross-team coordination.
• Assist with meeting preparation, note-taking, and follow-up actions for executive, board, and all-hands meetings.
• Coordinate logistics and materials for key internal events (leadership meetings, workshops, retreats, and training sessions).

Business Operations & Process Management

• Create, file, and maintain firm documents, including MSAs, SOWs, NDAs, and LOIs.
• Support the Chief of Staff and COO in developing and maintaining RXN’s business policies (finance, expense, HR, IT, and legal & compliance).
• Maintain organized records and files across internal systems to ensure information is accurate and easily accessible.
• Track, organize, and maintain firm and client budgets.
• Develop and refine internal templates, trackers, and communication systems that make RXN’s processes easier to navigate and adopt for people managers and client team leaders.
• Ensure firmwide compliance with internal procedures by helping team members find, understand, and apply RXN policies effectively.

Internal Communications & Learning

• Draft and distribute company-wide communications and process guides.
• Help design and coordinate all-hands meetings, leadership communications, and internal learning sessions.
• Create collateral such as slide decks, procedure one-pagers, and summary briefs for team-wide initiatives.
• Maintain an organized library of internal knowledge resources and policy documentation to ensure easy access and retrieval.
• Help coordinate logistics for internal initiatives, firm-wide affairs, projects, and cross-team operational efforts.

Culture, Events, & Engagement

• Support internal learning and development initiatives and coordinate training logistics.
• Assist with planning and executing internal events, celebrations, and client events and “fly-ins”.
• Coordinate with finance and HR to support expense management, onboarding, and team operations.

What We’re Looking For

You are:

• A Strong Writer & Communicator – You express complex ideas clearly, draft professional materials, and edit with precision.
• Process-Driven & Organized – You build systems that help others operate more effectively.
• Proactive & Independent – You identify what needs to be done before being asked and bring solutions, not problems.
• Ability to Prioritize and Pivot – We move fast as a firm, and our work can often be unpredictable, so being able to prioritize tasks, balance workload, and pivot to new tasks as needed.
• Collaborative & Diplomatic – You engage professionally with leadership and teams across departments.
• Tech-Savvy – Advanced skills in Google Office, Canva, CRM management, and AI tools to help streamline firm functions.
• Adaptable & Curious – You enjoy learning new tools, topics, and organizational systems.

Must-Have Qualifications

• 3+ years of experience in business operations, executive support, or administrative management—preferably within a communications, public affairs, lobbying, consulting, research, or other adjacent professional services firm.
• Excellent written and verbal communication skills.
• Strong organizational and document management skills (Google Workspace, , and other project management tools).
• Strong sense of ownership and accountability.

Bonus Qualifications

• Experience drafting internal policies or managing compliance and HR workflows.
• Familiarity with Canva or presentation design tools.
• Background in HR, bookkeeping, or legal compliance.
• Spanish fluency (professional / business level).

Metrics for Success

• RXN’s internal systems and documentation become more streamlined, accessible, and up to date.
• Executive leadership operates with greater clarity and fewer bottlenecks.
• Companywide adherence to policies and procedures improves.
• Internal communications and meetings reflect clarity, alignment, and follow-through.
• Team members report improved understanding of and confidence in firm processes.

Why RXN?

At RXN, you’ll join a high-performing, collaborative, and entrepreneurial team where initiative and accountability are valued. You’ll gain exposure to executive decision-making, learn the mechanics of running a dynamic public affairs firm, and help shape the systems that drive RXN’s success.

Benefits

• Comprehensive PTO
• Health Benefits
• Retirement Plan
• Performance Bonuses
• Professional Development Opportunities
• Hybrid Work Model

How to Apply

Apply today to become an integral part of RXN's mission to shape outcomes and make an impact!

LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

RXN participates in E-Verify.

About Us

For over 45 years, Gray & Sons Jewelers has been recognized as a world leader in the luxury watch and fine jewelry industry. We specialize in buying, selling, and repairing pre-owned collectible Swiss timepieces, estate jewelry, and diamonds. With a flagship showroom across from the iconic Bal Harbour Shops, a robust online and mail catalog business, and an in-house watch and jewelry workshop, we serve discerning clients locally and worldwide. We are now seeking a dynamic National Operations Manager to help lead our next chapter of growth.

Position Overview

We are seeking an experienced and highly motivated National Operations Manager with jewelry and /or luxury watch ​or pawnshop management experience to oversee all departments and daily operations, ensuring excellence in service, performance, and profitability. ​You will supervise and coordinate a team of 22 employees across: Jewelry and Watch Repair Workshop, Shipping and Logistics, Showroom, Online & Phone Sales, Catalog, Website, Marketing and Accounting Departments. This position requires a strong leader with exceptional interpersonal and communication skills, both verbal and written, as well as the ability to interact effectively with clients and staff. Understanding of asset evaluation, risk assessment, retail sales, consignment, and pawn activities is highly desirable. Strong analytical and math skills are required and will be tested.

Key Responsibilities

Oversee day-to-day operations across all departments to ensure efficiency and quality.. Drive performance, productivity, and teamwork among all employees. Manage workflow between in-house teams (sales, marketing, repairs, shipping, etc.). Engage directly with high-value clients and vendors, ensuring premium service at every touchpoint. Uphold and strengthen the company’s reputation for excellence and trust.

Requirements

• Proven track record in operations management in the luxury retail of jewelry, the luxury watch industry or pawnshop management. Strong leadership and team management skills; able to motivate and develop staff. Excellent communication, organizational, and problem-solving abilities. Multilingual – English and Spanish required; additional languages a plus. Demonstrated stability and longevity in previous positions. Entrepreneurial mindset with hands-on management style. College Degree.
• Only candidates with proven record of job stability and experience will be considered. Professional references upon request

Compensation & Benefits

• Base Salary: $200,000
• Comprehensive Benefits Package
• 401(k) & Profit-Sharing Opportunities
• Long-term career growth with a stable, established company.
• If you thrive in a fast-paced, high-performance environment and want to join a company that values expertise, integrity, and excellence—Gray & Sons Jewelers is the place for you. Apply today and be part of a world-class team redefining luxury watch and jewelry excellence.

Job Type: Full-time

Pay: $200,000.00 per year

Benefits:

• 401(k)
• Health insurance

Work Location: In person

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

$22.66 / HOURLY

**GSOC EXPERIENCE PREFERRED**

**WEEKLY PAY**

As a Security Operations Center Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

Responsibilities:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
• Monitor closed circuit television systems and alarms.
• Monitor and operate facility computers systems regularly, as assigned.
• Handle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment*A valid driver's license will be required for driving positions only

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

Job Summary:

The Document Workflow & Mailing Operations Specialist is a key operational role responsible for coordinating daily and scheduled print and mailing production processes that support CareCloud's revenue cycle and client communication functions. This role prepares, validates, and reconciles data and document outputs; oversees workflow progress against established SLAs; and ensures all activities meet required quality, security, and postal standards (e.g., HIPAA, USPS).

The ideal candidate has hands‐on experience with print and mailing workflows, strong Excel skills, foundational SQL knowledge, and exceptional attention to detail in a fast‐paced, deadline‐driven environment.

Essential Duties and Responsibilities:

• Workflow Coordination: Execute daily, weekly, monthly, and adhoc print/mailing workflows in alignment with production schedules and SLAs.
• File Preparation & Validation: Prepare, validate, and process print/mailing files (CSV/TXT/XML/PDF) and verify structure, counts, and completeness prior to release.
• Data Reconciliation: Compare source data to printed/mailed output and manifests; document variances, drive timely resolution, and confirm final totals.
• Cross Functional Coordination: Partner with internal teams (IT, Billing, Client Services) and external print/mailing vendors to ensure on time, errorfree delivery.
• Monitoring & Escalation: Track progress, maintain status reports, and promptly escalate risks that could impact timelines, accuracy, compliance, or client deliverables.
• Documentation & Audit: Maintain production logs, SOPs, QA checklists, and audit trails for all print/mailing activities.
• Issue Resolution: Support troubleshooting, root cause analysis, and remediation of file or workflow discrepancies; recommend improvements to reduce manual steps and defects.
• Compliance & Quality: Adhere to HIPAA, information security practices, internal quality standards, and USPS/mailing requirements.
• Cross Training & Coverage: Provide periodic coverage for defined mailroom tasks (e.g., print staging, insertion/meter checks, manifest verification) during allhands or peak volumes, following documented SOPs.

Required Knowledge, Skills and Abilities:

• Excel proficiency (e.g., VLOOKUP/XLOOKUP, pivot tables, filters, data validation) for workflow and reconciliation tasks.
• Experience with data validation/reconciliation and file based document workflows.
• Foundational SQL for basic queries/lookups (preferred).
• Experience using ticketing/workflow tools (e.g., JIRA, and similar).
• High accuracy and attention to detail in high volume, deadline driven work.
• Strong problem solving, organization, and prioritization across recurring cycles.
• Clear written and verbal communication, including concise status/risk updates to leadership.
• Familiarity with SLA/quality controlled operations and regulated environments.

Education and Experience:

• Bachelor's degree preferred; equivalent experience considered.
• 2+ years in printing/mailing operations, document workflow, revenue cycle operations, data processing, or similar production‐support environments.
• Experience in healthcare, financial services, insurance, billing, or print fulfillment preferred.
• Experience managing SLAdriven operational workflows strongly preferred.
• Demonstrated success working within SLAdriven workflows.

Supervisory Responsibilities: N/A

Work Location: Somerset, NJ, Monday–Friday, 10:00 AM – 6:00 PM.

Compensation: Hourly Rate: $21.50 – $24.00 per hour

The Commercial Operations Manager will be responsible for overseeing daily commercial activities and process improvement initiatives to support revenue growth and operational efficiency by aligning day-to-day business processes, analyzing sales data, and optimizing commercial strategies using metrics and evolving pricing strategies as applicable. This role is also responsible for managing the Commercial team.

Essential Responsibilities and Oversight of:

Revenue Operations

• Implement, manage, and enhance sales management tools (HubSpot and more)
• Formalize, manage, and report sale metrics
• Formalize policies and procedures
• Analyzing KPIs to identify bottlenecks, improve conversion rates, and boost customer retention
• Manage sales metrics
• Track sales opportunity counts by formal (RFP) and Qualified informal opportunities
• Capture win/loss data
• Capture competitive information in each opportunity
• Drive revenue growth and accountability of core metrics
• Research, review and approve pricing structures

Industry Positioning

• Manage industry awareness expansion initiatives, including conference attendance and positioning
• Manage strategic growth initiatives
• Promote brand awareness
• Oversight of marketing initiatives

Internal and External Communications

• Liaison to bridge Sales activities with Marketing, Delivery/Care and Finance to ensure operational consistency
• Reporting and presenting sales plans and results to Finance, Executives, Board and other parties as necessary
• Serve as a credible senior leader on investor calls, telling a compelling story of MCG's value, backed by defendable core metrics.

Management, Risk Mitigation and Oversight

• Financial oversight responsibility of budget and targets
• Ensure all commercial activities comply with legal standards, company policies, and, if applicable, licensing regulations
• People and Performance management of Commercial team

Qualifications:

• Proven track record of driving revenue growth and achieving sales targets.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically while executing tactically in a fast-paced environment.
• Strong analytical skills with the ability to translate data into actionable insights.
• Strategic thinking and planning
• Financial acumen and budgeting skills
• Strong understanding of digital marketing, demand generation, and marketing automation tools.

Preferred Skills:

• Deep knowledge of B2B enterprise SaaS sales cycles and customer lifecycle management
• Wholesale Energy Markets and Industry knowledge a plus
• High-level client-facing and internal communication skills
• Professional phone skills and superior email habits
• Superior meeting management and participation skills, to include clients and executives
• Strong personal organization and project management skills, proven ability to manage multiple projects at a time, while paying strict attention to detail.
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Must be able to convey essential information clearly and concisely to clients, peers, and leadership, both in writing and verbally.
• Excellent listening, negotiation and presentation skills
• Must be willing to represent the company in public forums and present a professional image in conduct and personal presentation
• Solid working knowledge of all products in the Microsoft Office suite. Past experience with CRM software or other personal relationship management tools.
• Expertise in sales CRM (HubSpot, Salesforce, etc.) and marketing automation platforms.

Experience

7+ Years of Sales Management experience in a SaaS environment, Energy Industry experience preferred.

Supervisory Responsibilities:

This role will oversee and manage the Sales and Business Development groups.

Physical Demands:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to sit, stand, walk, communicate with other employees, and work with computers. Specific vision abilities required by this job include close vision and the ability to adjust and focus.

Work Environment:

This position will perform all work in a hybrid work environment. Travel is expected as required by the needs of the department.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay Transparency:

Salary range is posted as On-Target Earnings (OTE), which includes base salary plus potential bonus, based on achieving 100% of performance metrics.

Base Salary is a fixed 70% of total On-Target Earnings, with the remaining 30% being variable, contingent on achievement of set company goals.

Bonus is not guaranteed and is variable based on individual performance results.

Pay Transparency Range:

$120,000—$200,000 USD

Our client, a leading electrical contractor, is seeking an experienced Regional Operations Manager to oversee multiple locations and business groups within a defined region. This executive-level role is responsible for driving operational excellence, ensuring safe and profitable project delivery, and developing strategic relationships that support continued regional growth.

The Regional Manager holds full profit and loss responsibility for the region and typically oversees $30M+ in annual revenue, managing multiple concurrent projects and leading a team of Project Executives, Senior Project Managers, Project Managers, and administrative staff. This position plays a critical role in shaping business strategy, expanding market opportunities, and ensuring projects are delivered safely, efficiently, and in alignment with company standards.

Key Responsibilities

• Lead and manage the overall operations of multiple projects across the region while maintaining accountability for profitability, quality, and safety performance
• Drive regional P&L performance and ensure financial targets are achieved through effective project execution and forecasting
• Oversee a team of Project Executives, Senior Project Managers, Project Managers, and administrative staff
• Conduct weekly and monthly project reviews to ensure adherence to schedules, budgets, safety standards, and quality expectations
• Manage contract administration, claims, and dispute resolution across regional projects
• Partner with the estimating team to review estimates, project recaps, and project turnover while supporting competitive bid strategies
• Mentor and develop project management staff, fostering leadership growth and professional development
• Maintain strong relationships with general contractors, subcontractors, and vendors to support successful project delivery and future opportunities
• Ensure all projects follow company procedures related to safety, quality assurance, and operational standards
• Provide regional budgets, financial forecasts, and annual business planning aligned with corporate objectives
• Recruit, develop, and manage direct reports including performance management and hiring decisions
• Communicate project challenges, risks, and successes to executive leadership

Strategic Leadership Responsibilities

• Lead market development efforts to identify and pursue high-value commercial and industrial electrical opportunities
• Establish and maintain strategic partnerships with general contractors and key industry stakeholders
• Develop strategies to diversify business by securing clients and new market opportunities
• Support continuous improvement initiatives and operational excellence across the region

Qualifications

• 15+ years of experience in electrical construction, with a proven track record of successfully delivering complex projects
• Extensive leadership experience managing large project teams and multiple concurrent projects
• Strong knowledge of contract management, financial forecasting, and project risk management
• Experience overseeing $35M+ in annual project revenue or similar operational scope
• Demonstrated success in business development and client relationship management within the construction industry
• Strong leadership, communication, and organizational skills

Education & Technical Skills

• Bachelor’s or Master’s degree in Construction Management, Construction Engineering, or a related field (or equivalent experience)
• Proficiency with Microsoft Office Suite, Viewpoint project management software, Bluebeam, and CONEST estimating software
• Strong analytical and financial management skills
• PMP certification preferred but not required
• OSHA 30 and relevant state electrical licensing preferred

KM Partners has been retained by the Executive Leadership team of a growing and highly reputable, vertically integrated Affordable Housing Developer/Owner/Operator in the search for an executive-level Head of Property Management & Operations. They are looking for an experienced leader with a strong operational and financial acumen who can handle meaningful capacity and strategically navigate competing priorities while mentoring team members.

Our Client

This organization is one of the highest quality Developers and Operators in the Affordable Housing/LITHC industry—hands down.

We’ve already placed multiple professionals with this organization across their Asset Management, Development and Property Management teams throughout the last several years. Our client’s Development team has numerous active development projects currently in progress. They are known for many of their large, noteworthy projects. They can take down multiple deals simultaneously. The Development team partners closely with the Property Operations team. They are achieving thoughtful, intentional and strategic growth. Leadership is passionate about training and teaching, they are well capitalized, and their compensation package is very competitive.

• Excellent reputation in our industry
• Fun, collaborative, supportive, and team-oriented culture and work environment
• Vertically integrated with decades of strong leadership and success in our industry – continuously learning, evolving and growing
• Low turnover and strong tenure with an employee-centric approach dedicated to training, mentorship, and professional development
• Leadership team strives to promote from within, and they value diversity
• Mission driven, striving to put their residents first
• 75+ Assets (6,500+ units) Under Management with a robust pipeline of new projects
• Leadership cares deeply about their employees and residents and are passionate about their mission to build and operate great communities
• Intimate, family-company-feel by knowing their employees as people and are able to mentor and inspire them to grow in their professional development and career, maintain a great work/life balance, and create ideas and plans to further the company’s vision and strategic management.

Management & Operations Leadership Opportunity

A highly reputable and successful Affordable Housing Real Estate Development and Management company is seeking to hire a strategic, financially driven leader in the Property Management & Operations field. A hands-on, entrepreneurial approach is essential to optimizing operations, managing risk, and maximizing cash flow, all while maintaining the organization’s strong reputation as a leader in the Affordable Housing industry and its commitment to excellence and people.

• Supervise and mentor high-performing Management team members and key department heads
• Make strategic decisions on policies and procedures in collaboration with teams to ensure alignment with the company’s goals, mission, and vision, that impact employees, residents, and operations, while ensuring compliance with affordable housing laws
• Inspire an energized and collaborative supervisory leadership group where great relationships, professional growth, and the enjoyment of working alongside exceptional leaders are intentionally cultivated
• Identify, understand and mitigate risks associated with high-risk populations in partnership with management team and legal consultants
• Proactively address issues to minimize public or financial impacts on ownership
• Act as a key public representative, protecting reputation and fostering strong relationships
• Cultivate and maintain a strong network of industry peers to drive collaboration
• Stay ahead of industry trends, business developments, compliance regulations
• Demonstrate a genuine passion for affordable housing and an interest in actively engaging in leadership roles within industry working groups, associations, or boards to contribute to the growth of the industry and foster meaningful collaboration
• Oversee strategic risk management initiatives, partnering with insurance brokers on high-risk claims and renewals
• Represent the company in high-stakes negotiations and collaborate with external consultants
• Partner with Property Management teams to proactively and strategically address complex, escalated legal, operational, employee, and resident matters, ensuring efficient resolution and risk mitigation for critical issues that require higher-level attention
• Active role in development projects and rehabilitation
• Evaluate and analyze potential business opportunities, weighing risks and benefits to align with the company’s growth strategy with the executive team
• Collaborate with Head of Development to optimize development budgets, lease-ups, and partnership structures
• Support the execution of long-term development and acquisition strategies with an entrepreneurial yet risk-conscious approach.

Our Firm

KM Partners is the only Executive Search & Professional Recruitment Firm in the U.S. dedicated to Multifamily Affordable and Senior Housing, Tax Credits as well as Impact-Investing, Sustainable Infrastructure and Corporate Sustainability across industries respecting responsible capitalism. We partner with clients throughout the United States and place industry-specific professionals across occupations including C-level executives, middle management, and experienced associates.

About the Role

We are hiring an Operations Manager to take ownership of active construction projects and play a hands-on role in project execution, crew scheduling, and field coordination.

This is not a desk-only position. The Operations Manager will be deeply involved in day-to-day operations, working closely with field crews, office staff, and clients to ensure work is completed safely, efficiently, and profitably.

If you understand construction from the field up, can juggle multiple jobs, and know how to keep crews moving — this role is built for you.

What You’ll Do

• Manage multiple projects from award through closeout
• Build and manage weekly and daily crew schedules
• Coordinate manpower, equipment, trucking, and job priorities across active projects
• Manage the scheduling and coordination of material suppliers and subcontractors to support project execution
• Work directly with field leadership to sequence work and maximize productivity
• Adjust schedules in real time based on weather, production, or client needs
• Lead pre-job meetings, field walks, and schedule confirmations
• Track job costs, quantities, change orders, and production vs. budget
• Identify and resolve scope gaps, conflicts, and operational issues proactively
• Coordinate with estimating, accounting, and operations teams
• Ensure safety, quality, and company standards are upheld on every job
• Oversee the creation and coordination of work orders for fleet and equipment repairs performed by in-house mechanic

What We’re Looking For

• 7+ years of construction project/operations management experience
• Proven experience managing field crews in a self-perform environment
• Strong understanding of construction sequencing and production rates
• Ability to manage multiple projects and shifting priorities
• Strong communication skills with crews, clients, and internal teams
• Comfortable making decisions and solving problems in real time
• Proficient with construction management and scheduling tools
• Valid driver’s license and willingness to be in the field

Preferred Experience

• Asphalt paving, concrete, or civil construction background
• Experience working closely with superintendents and foremen
• Strong operational mindset with cost and schedule accountability

Assistant Manager – Warehouse Operations

Location: Near Lexington, KY

Salary: Around $70K

Relocation Support: Available for qualified candidates who require relocation

A growing logistics and warehouse company is seeking a hands-on Assistant Manager to work directly under executive leadership and drive operational excellence and business expansion. This is a playing manager role. The position requires both strategic understanding and active engagement on the warehouse floor.

Position Overview

Reporting to executive management, this role will translate corporate strategy into actionable warehouse operations while supporting warehouse managers and frontline teams. The Assistant Manager will also contribute to business growth initiatives including sales support and M&A activities.

Key Responsibilities

Strategic & Operational Leadership

• Translate executive strategy into concrete operational action plans
• Align warehouse execution with company-wide objectives
• Report field insights and operational challenges to leadership

Warehouse Performance Management

• Monitor and improve KPIs related to safety, quality, productivity, and cost
• Identify bottlenecks and lead process optimization initiatives
• Support labor planning and operational efficiency improvements

Hands-On Operational Support

• Provide direct on-site leadership during peak periods or new project launches
• Work alongside warehouse managers and frontline staff
• Maintain operational discipline and quality standards

Business Growth & Expansion

• Support sales initiatives and client relationship development
• Assist with operational due diligence for M&A
• Contribute to post-merger integration efforts
• Explore new service offerings to maximize warehouse profitability

Stakeholder Management

• Build and maintain strong relationships with shippers and clients
• Coordinate with vendors and partners to improve cost efficiency and service levels

Required Qualifications

• Experience in logistics, warehouse operations, supply chain, or transportation
• Proven experience in operational improvement and troubleshooting
• Client-facing communication experience
• Valid forklift certification
• Hands-on forklift operation experience in a warehouse environment
• Ability to work directly on-site and support frontline operations

Core Competencies

• Ability to translate executive vision into operational execution
• Strong P/L awareness and cost management mindset
• Hands-on leadership style
• Strong ownership and accountability
• High integrity and strong commitment to safety and compliance
• Ability to remain composed and decisive in dynamic environments

Preferred (Not Required)

• Business-level Japanese proficiency
• Experience with WMS or warehouse-related IT systems
• Strong general IT knowledge

Company Description

Pittwater is a forward-thinking technology solutions company on a mission to empower businesses to thrive in the digital age. We specialize in transforming workplaces through innovative and integrated technology solutions in audio/visual, network and IT. Our vision is to revolutionize how businesses approach technology, creating secure, dynamic, and user-friendly environments.

Role Description

Are you a seasoned AV Field Technician tired of the constant travel but still passionate about the technology? Pittwater is seeking an AV Technical Operations Specialist to anchor our Brookfield headquarters. This is a multifaceted role designed for a subject matter expert who wants a "home base." You will oversee our integration center and warehouse operations—ensuring our gear is tested, staged, and ready for deployment—while remaining available to lead high-priority field installations and structured cabling work when a project needs an expert hand. his is a full-time, on-site role designed to support career-path opportunities into various technical and operational positions for the right candidate.

Responsibilities

• Technical Fulfillment: Lead the disassembly, testing, and repackaging of complex AV equipment (e.g., video wall modules) to ensure "field-ready" quality.
• Warehouse Stewardship: Manage inventory integrity using our WMS, overseeing inbound/outbound logistics and coordinating with 3PL partners.
• Field Leadership: Deploy to client sites to support AV installations, rack building, and structured cabling, ensuring design intent is realized.
• Quality Assurance: Utilize diagnostic tools like multimeters to troubleshoot components and maintain detailed documentation for full traceability.
• Coordination Mindset: Highly organized with an interest in the "how and why" of project lifecycles. Communication: Ability to bridge the gap between field crews, design engineers, and clients.
• Office Administration: Oversee general office demands and basic administration to keep the Brookfield hub running smoothly.

Qualifications

• Experience: 5+ years of hands-on AV Field Installation experience is required. You must know your way around a job site and a rack.
• Technical Mastery: Strong knowledge of workplace technology domains including Audio/Visual, Network/IT, and structured cabling.
• Physical Capability: Ability to lift/move products up to 50 lbs and remain active in a warehouse environment.
• Software & Productivity Tools: Proficiency with Google Workspace, Microsoft Excel, and familiarity with WMS/ERP systems.
• Certifications: CTS certification is highly preferred.
• Mindset: A "can-do" attitude with the organizational skills to manage a facility independently.

What We Offer

• Competitive compensation based on your deep industry experience.
• Full medical/dental/vision package and 401(k) with matching.
• Paid Time Off (PTO) and paid holidays.
• An innovative work environment with opportunities for professional growth.

Why Pittwater?

• At Pittwater, we’re passionate about delivering best-in-class AV solutions to our clients. We believe in fostering a collaborative, growth-focused environment where team members can thrive. If you’re ready to make an impact and grow your career in the exciting world of AV and network integration, we’d love to hear from you!