Client Operations Remote Jobs in Usa

WHO WE ARE

RoslinCT is a world-leading cell and gene therapy contract development and manufacturing organization creating cutting-edge therapies that change people’s lives. Collaborative, dedicated, and talented people are the backbone of our culture, working both autonomously and in driven teams to make life-changing products utilizing ground-breaking science.

THE ROSLINCT WAY

Here at RoslinCT, our team can contribute to the development of revolutionary treatments. We live every day by our core values: Partner Focus, One Team, Personal Growth, Integrity, Innovation, and Trust and Respect. We put our employees at the forefront by providing a flexible and empowering work environment, an attractive benefits package, and an emphasis on work-life balance. Our people are the key to our success. At RoslinCT we focus on developing our corporate culture, people’s development, growth, and the ability to impact patients.

ACCELERATING YOUR FUTURE

The Manager, Quality Assurance Plant Operations, is responsible for leading QA plant operations and expertise in manufacturing plant operations. This includes developing QA specific procedures related to product disposition, line clearance and review and approval of GMP documentation including but not limited to Batch Records, Validation Protocols/Reports, and Calibration/Work Order Records. The ideal candidate has worked in a startup environment with internal manufacturing operations. The candidate will also assist, as required, with product receipt, shipment and disposition, line clearance and quality system review/ approval in the QA role. This is a full time, on-site role at our Hopkinton, MA location. Weekends and holidays may be required.

How You Will Make an Impact:

• Lead the day to day operations for the Quality Assurance team. This includes but is not limited to oversight of product disposition, deviation, CAPA, Change Control, internal audit and training.
• Monitor implementation of QA specific procedures for compliance and identify opportunities for improvement
• Work cross functionally and provide QA support for development, review and approval of procedures/workflows for manufacturing operations
• Provide QA review and approval of plant related SOPs and GMP documentation
• Support product disposition and shipping
• Support Health Authority Inspections and Client Audits
• Mentor personnel within QA and cross functionally on GMP compliance, promote quality culture
• Other duties as assigned.

What You Will Bring:

• A highly organized work style that ensures timely execution of tasks.
• A mindset that ensures accurate results.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Effective problem-solving capabilities.
• Strong oral and written communication skills.

Qualifications:

• 8+ years of relevant Quality Assurance experience in a pharma/biotech company with internal manufacturing. Cell therapy experience preferred.
• Minimal 2 years leadership experience as a supervisor/leader or manager.
• Prior experience in Quality Assurance Operations focused on support of internal manufacturing operations.
• Prior experience working in contract services and interfacing with clients preferred
• Ability to partner cross functionally and be quality lead within agreed timelines to support plant start up activities
• Ability to resolve issues and make decisions independently and escalate complex decisions as needed.
• Act as QA lead for tech transfer, client projects and GMP related activities.
• Partner cross functionally and provide quality support within agreed timelines to support plant start up activities.
• Well versed in cGMP and ICH regulations / guidelines
• Strong verbal and written communication skills

OUR COMMITMENT

All RoslinCT employees embrace the principles of our culture and values and are deeply committed to fostering an environment where diversity and inclusion are not only valued but prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways.

RoslinCT is proud to be an equal-opportunity employer, we seek to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other applicable legally protected characteristics.

Executive Assistant to CEO & COO (Naperville, In-Person)

Full-Time | Monday–Friday

SNT Biotech is a growing healthcare technology and diagnostics company focused on preventive screening solutions that help health plans and healthcare organizations close gaps in care.

We are seeking a highly polished, proactive, and exceptionally organized Executive Assistant to support our CEO and COO in our Naperville office.

This role is ideal for someone who has experience supporting senior executives in a fast-paced environment and who takes pride in keeping priorities organized, communications moving, and important follow-ups from falling through the cracks.

This is not a purely administrative role. In addition to executive support, this person will help coordinate business follow-up, organize leads and communications, and bring structure to a busy and growing organization.

This is an in-person role. Candidates must be able to commute to Naperville, Illinois Monday through Friday.

Key Responsibilities

Executive Support

• Manage complex calendars for the CEO and COO

• Coordinate internal and external meetings across multiple priorities

• Monitor high-volume inboxes and flag priority items

• Prepare daily and weekly priority lists to support executive focus

• Coordinate travel arrangements and meeting logistics

Communication and Follow-Up

• Draft polished professional emails and meeting follow-ups

• Track action items and ensure next steps are completed

• Maintain organized notes and summaries from meetings

• Support preparation of presentations and key documents

Business and Client Coordination

• Organize conference leads and follow-up activity

• Coordinate outreach and meeting scheduling with prospective clients

• Maintain CRM updates (Salesforce or similar systems)

• Assist with proposal preparation and follow-up materials

• Help leadership stay organized around active opportunities and conversations

Administrative Organization

• Maintain organized digital files and trackers

• Help create structure around recurring administrative and business tasks

• Support day-to-day coordination that keeps leadership operating efficiently

Qualifications

• 5+ years of experience supporting senior executives (CEO, COO, founder, or other C-suite leaders)

• Excellent written and verbal communication skills

• Strong organizational skills and attention to detail

• Ability to manage multiple priorities in a fast-moving environment

• High level of professionalism and discretion

• Comfortable using Google Workspace, Microsoft Office, LinkedIn, and CRM systems such as Salesforce

• Confident interacting with clients, partners, and senior stakeholders

• Must be able to work on-site in Naperville Monday through Friday

Preferred Experience

• Experience supporting executives in a founder-led or growing company

• Experience helping organize client follow-up or sales coordination

• Familiarity with CRM systems and conference lead follow-up

• Experience working in healthcare, diagnostics, or other fast-paced industries

Compensation and Benefits

Salary range: $65,000 – $80,000 depending on experience

Benefits include

• Health insurance

• 401(k)

• Paid time off

Why This Role Matters

This role plays an important part in helping leadership stay organized, responsive, and focused as the company continues to grow. The right person will become a trusted partner in keeping communication, priorities, and follow-ups moving across the business.

How to Apply

Please submit your resume along with a short paragraph explaining why you would be a strong fit for this role. Candidates must be able to work on-site in Naperville, Illinois.

KM Partners has been retained by the Executive Leadership team of a growing and highly reputable, vertically integrated Affordable Housing Developer/Owner/Operator in the search for an executive-level Head of Property Management & Operations. They are looking for an experienced leader with a strong operational and financial acumen who can handle meaningful capacity and strategically navigate competing priorities while mentoring team members.

Our Client

This organization is one of the highest quality Developers and Operators in the Affordable Housing/LITHC industry—hands down.

We’ve already placed multiple professionals with this organization across their Asset Management, Development and Property Management teams throughout the last several years. Our client’s Development team has numerous active development projects currently in progress. They are known for many of their large, noteworthy projects. They can take down multiple deals simultaneously. The Development team partners closely with the Property Operations team. They are achieving thoughtful, intentional and strategic growth. Leadership is passionate about training and teaching, they are well capitalized, and their compensation package is very competitive.

• Excellent reputation in our industry
• Fun, collaborative, supportive, and team-oriented culture and work environment
• Vertically integrated with decades of strong leadership and success in our industry – continuously learning, evolving and growing
• Low turnover and strong tenure with an employee-centric approach dedicated to training, mentorship, and professional development
• Leadership team strives to promote from within, and they value diversity
• Mission driven, striving to put their residents first
• 75+ Assets (6,500+ units) Under Management with a robust pipeline of new projects
• Leadership cares deeply about their employees and residents and are passionate about their mission to build and operate great communities
• Intimate, family-company-feel by knowing their employees as people and are able to mentor and inspire them to grow in their professional development and career, maintain a great work/life balance, and create ideas and plans to further the company’s vision and strategic management.

Management & Operations Leadership Opportunity

A highly reputable and successful Affordable Housing Real Estate Development and Management company is seeking to hire a strategic, financially driven leader in the Property Management & Operations field. A hands-on, entrepreneurial approach is essential to optimizing operations, managing risk, and maximizing cash flow, all while maintaining the organization’s strong reputation as a leader in the Affordable Housing industry and its commitment to excellence and people.

• Supervise and mentor high-performing Management team members and key department heads
• Make strategic decisions on policies and procedures in collaboration with teams to ensure alignment with the company’s goals, mission, and vision, that impact employees, residents, and operations, while ensuring compliance with affordable housing laws
• Inspire an energized and collaborative supervisory leadership group where great relationships, professional growth, and the enjoyment of working alongside exceptional leaders are intentionally cultivated
• Identify, understand and mitigate risks associated with high-risk populations in partnership with management team and legal consultants
• Proactively address issues to minimize public or financial impacts on ownership
• Act as a key public representative, protecting reputation and fostering strong relationships
• Cultivate and maintain a strong network of industry peers to drive collaboration
• Stay ahead of industry trends, business developments, compliance regulations
• Demonstrate a genuine passion for affordable housing and an interest in actively engaging in leadership roles within industry working groups, associations, or boards to contribute to the growth of the industry and foster meaningful collaboration
• Oversee strategic risk management initiatives, partnering with insurance brokers on high-risk claims and renewals
• Represent the company in high-stakes negotiations and collaborate with external consultants
• Partner with Property Management teams to proactively and strategically address complex, escalated legal, operational, employee, and resident matters, ensuring efficient resolution and risk mitigation for critical issues that require higher-level attention
• Active role in development projects and rehabilitation
• Evaluate and analyze potential business opportunities, weighing risks and benefits to align with the company’s growth strategy with the executive team
• Collaborate with Head of Development to optimize development budgets, lease-ups, and partnership structures
• Support the execution of long-term development and acquisition strategies with an entrepreneurial yet risk-conscious approach.

Our Firm

KM Partners is the only Executive Search & Professional Recruitment Firm in the U.S. dedicated to Multifamily Affordable and Senior Housing, Tax Credits as well as Impact-Investing, Sustainable Infrastructure and Corporate Sustainability across industries respecting responsible capitalism. We partner with clients throughout the United States and place industry-specific professionals across occupations including C-level executives, middle management, and experienced associates.

About the Role

We are hiring an Operations Manager to take ownership of active construction projects and play a hands-on role in project execution, crew scheduling, and field coordination.

This is not a desk-only position. The Operations Manager will be deeply involved in day-to-day operations, working closely with field crews, office staff, and clients to ensure work is completed safely, efficiently, and profitably.

If you understand construction from the field up, can juggle multiple jobs, and know how to keep crews moving — this role is built for you.

What You’ll Do

• Manage multiple projects from award through closeout
• Build and manage weekly and daily crew schedules
• Coordinate manpower, equipment, trucking, and job priorities across active projects
• Manage the scheduling and coordination of material suppliers and subcontractors to support project execution
• Work directly with field leadership to sequence work and maximize productivity
• Adjust schedules in real time based on weather, production, or client needs
• Lead pre-job meetings, field walks, and schedule confirmations
• Track job costs, quantities, change orders, and production vs. budget
• Identify and resolve scope gaps, conflicts, and operational issues proactively
• Coordinate with estimating, accounting, and operations teams
• Ensure safety, quality, and company standards are upheld on every job
• Oversee the creation and coordination of work orders for fleet and equipment repairs performed by in-house mechanic

What We’re Looking For

• 7+ years of construction project/operations management experience
• Proven experience managing field crews in a self-perform environment
• Strong understanding of construction sequencing and production rates
• Ability to manage multiple projects and shifting priorities
• Strong communication skills with crews, clients, and internal teams
• Comfortable making decisions and solving problems in real time
• Proficient with construction management and scheduling tools
• Valid driver’s license and willingness to be in the field

Preferred Experience

• Asphalt paving, concrete, or civil construction background
• Experience working closely with superintendents and foremen
• Strong operational mindset with cost and schedule accountability

Job Title: Operations Coordinator

Location: Austin, Texas

About Us

DAK Demolition is a comprehensive industrial services company specializing in the unique needs of mining operations across North America. We go beyond demolition, offering a suite of solutions to help our customers achieve their goals safely, efficiently, and sustainably.

Position Overview

We are seeking a detail-oriented Operations Coordinator to support our daily operations and ensure smooth project execution. This role requires a proactive individual who can manage reporting, invoicing, data entry, CRM management, and documentation while also standardizing our processes into clear, repeatable systems. The Operations Coordinator will play a critical role in streamlining operations, ensuring accuracy, and supporting both field and office teams.

Key Responsibilities

• Reporting: Review daily field reports, compile and create summary reports for management, and ensure information is accurate and complete.
• Invoicing & Financial Support: Prepare, issue, and track invoices, working closely with accounting to ensure timely billing and payment.
• Data Entry & Customer Portal Management: Enter and maintain jobsite information, forms, and reports in the customer portal; ensure data is accurate and accessible to clients.
• CRM and Data Management: Utilize CRM to manage client relationships, track interactions, and ensure data integrity. Leverage Project Management Software for data collection and reporting, ensuring accurate and timely information flow.
• Process Documentation: Capture existing workflows and translate them into documented processes, SOPs, and checklists that can be consistently followed by the team.
• Administrative Support: Organize project files, track project status updates, and support scheduling and coordination as needed.
• Continuous Improvement: Identify areas for operational efficiency and recommend improvements to systems, tools, and workflows.

Qualifications

• 2+ years of experience in operations, administration, or project coordination (construction or industrial services background preferred).
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with customer portals, Project Management Software and Quickbooks strongly preferred.
• Excellent written and verbal communication skills.
• High attention to detail, accuracy, and problem-solving ability.
• Comfortable working independently and as part of a team.
• Ability to create and maintain structured processes and documentation.

Success in This Role Looks Like

• Within the first 30 days, you are confidently reviewing daily reports, creating summary updates, and maintaining accurate records in the customer portal.
• Within 60 days, you are independently preparing invoices, ensuring on-time submission, and helping streamline communication between the field and office.
• Within 90 days, you have documented at least 3–5 core workflows into clear, repeatable processes that improve efficiency and reduce errors.
• You consistently deliver accurate, timely reports and invoices, ensuring leadership and clients have the information they need without delays.
• You proactively suggest improvements that make operations smoother and more efficient, becoming a trusted go-to resource for the team.

Why Join Us?

• At DAK Demolition, we believe in investing in our people and providing opportunities for professional growth. Join us to be part of a dynamic team that values safety, integrity, and innovation in the mining and demolition industry.

Assistant Manager – Warehouse Operations

Location: Near Lexington, KY

Salary: Around $70K

Relocation Support: Available for qualified candidates who require relocation

A growing logistics and warehouse company is seeking a hands-on Assistant Manager to work directly under executive leadership and drive operational excellence and business expansion. This is a playing manager role. The position requires both strategic understanding and active engagement on the warehouse floor.

Position Overview

Reporting to executive management, this role will translate corporate strategy into actionable warehouse operations while supporting warehouse managers and frontline teams. The Assistant Manager will also contribute to business growth initiatives including sales support and M&A activities.

Key Responsibilities

Strategic & Operational Leadership

• Translate executive strategy into concrete operational action plans
• Align warehouse execution with company-wide objectives
• Report field insights and operational challenges to leadership

Warehouse Performance Management

• Monitor and improve KPIs related to safety, quality, productivity, and cost
• Identify bottlenecks and lead process optimization initiatives
• Support labor planning and operational efficiency improvements

Hands-On Operational Support

• Provide direct on-site leadership during peak periods or new project launches
• Work alongside warehouse managers and frontline staff
• Maintain operational discipline and quality standards

Business Growth & Expansion

• Support sales initiatives and client relationship development
• Assist with operational due diligence for M&A
• Contribute to post-merger integration efforts
• Explore new service offerings to maximize warehouse profitability

Stakeholder Management

• Build and maintain strong relationships with shippers and clients
• Coordinate with vendors and partners to improve cost efficiency and service levels

Required Qualifications

• Experience in logistics, warehouse operations, supply chain, or transportation
• Proven experience in operational improvement and troubleshooting
• Client-facing communication experience
• Valid forklift certification
• Hands-on forklift operation experience in a warehouse environment
• Ability to work directly on-site and support frontline operations

Core Competencies

• Ability to translate executive vision into operational execution
• Strong P/L awareness and cost management mindset
• Hands-on leadership style
• Strong ownership and accountability
• High integrity and strong commitment to safety and compliance
• Ability to remain composed and decisive in dynamic environments

Preferred (Not Required)

• Business-level Japanese proficiency
• Experience with WMS or warehouse-related IT systems
• Strong general IT knowledge

Design Studio Receptionist

Location: Cupertino, CA (On-Site)

Pay: $28–$30/hr

Schedule: Monday–Friday, Normal Business Hours

Contract Length: 12 months (with strong potential for extension based on performance)

Compensation

You'll earn $28–$30/hour in a stable, full-time Monday through Friday schedule — no nights, no weekends. This is a 12-month contract with a well-established track record of renewals for strong performers, giving you long-term stability at one of the most recognized technology companies in the world.

About This Role

You'll be the first impression and daily heartbeat of a world-class creative studio inside one of the biggest names in global technology. This is a front-of-house role where hospitality, organization, and professionalism come together in a beautifully designed workspace surrounded by some of the most talented creative and entertainment professionals in the industry.

What You'll Do

You'll own the day-to-day rhythm of the studio, making sure every shared space is polished, stocked, and presentation-ready. You'll greet employees, guests, and vendors with warmth and discretion while providing hands-on administrative support to leadership. Your responsibilities will include coordinating deliveries, managing supply inventory across kitchens and common areas, supporting studio events and catering logistics, and partnering with operations, facilities, and security teams to keep everything running seamlessly. Every interaction you have will reflect the standard of excellence this company is known for worldwide.

Why You'll Love Working Here

You'll work on-site at a state-of-the-art campus in the heart of Silicon Valley, designed with the same attention to detail and aesthetic quality the company brings to everything it does. You'll be embedded within the creative and entertainment side of the business, surrounded by executives, production teams, and technology professionals collaborating on projects that reach millions of people. This is a rare opportunity to build your career inside a Fortune 10 company's most innovative creative environment — with the kind of name on your resume that opens doors for years to come.

What We're Looking For

You'll thrive in this role if you bring 1–4 years of experience in reception, or facilities operations — ideally in a creative or corporate setting. You're someone who takes pride in presentation, stays two steps ahead, and handles everything from restocking a kitchen to coordinating an executive meeting with the same level of care. Strong communication skills, a warm and professional presence, and comfort with macOS and common productivity tools will set you up for success. Familiarity with collaboration platforms like Slack or project management tools is a plus. Above all, you're dependable, discreet, and genuinely energized by creating an exceptional experience for every person who walks through the door.

Ready to step into a role where your attention to detail and hospitality skills are valued at the highest level? Apply today and bring your best to a studio that sets the global standard.

This is a Contract position based out of Cupertino, CA.

The pay range for this position is $28.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Cupertino,CA.

This position is anticipated to close on Mar 20, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Title: Network Operations Manager - NMS

Job Type: Full time - Permanent

Location: Richardson, TX – Onsite

Job Summary

• Lead the implementation and evolution of the client’s proprietary managed service systems that use network intelligence to maintain, optimize, and enhance customer networks.
• This technical leadership role balances hands-on implementation with team coordination, process improvement, and product development to enable scalable and efficient operations.
• Implement and support the network management systems that power the client’s managed services, including Ciena Navigator, Nokia WS-NOC, and NFM-P, along with related proprietary software platforms.
• Deliver proactive lifecycle management through Managed Software Services (MSS), including remote upgrades, security patching, and platform maintenance across customer optical NMS environments.
• Collaborate closely with the client’s software development and network engineering teams to identify and implement capabilities that leverage network intelligence data to proactively detect, communicate, and automatically resolve issues—transforming raw telemetry into actionable insights that prevent customer-impacting events network

ROLES & RESPONSIBILITIES

Network Intelligence and Service Delivery Optimization

• Collaborate with software development and network engineering teams to identify and implement features that transform network telemetry into proactive issue detection, communication, and automated resolution
• Drive automation and tooling improvements to increase efficiency and reduce manual effort
• Expand the internal knowledge base to accelerate implementation and troubleshooting
• Develop reporting on service delivery metrics, upgrade pipelines, and resource utilization

Service Delivery & Technical Leadership

• Lead delivery of Managed Software Services (MSS) – NMS upgrades, security patches, and maintenance – through direct execution or team delegation
• Provide technical escalation and approve upgrade strategies, rollback procedures, and risk mitigation plans
• Coordinate with customers' engineering and PM teams to manage scope changes, resolve delivery issues, and maintain high satisfaction
• Stay current on vendor software releases, security vulnerabilities, and industry best practices
• Manage vendor relationships for support, licensing, and technical escalations

Business & Operational Management

• Serve as primary point of contact for MSS and support quarterly business reviews
• Support sales and account management to refine and close new MSS opportunities
• Track operational budgets and drive profitability for MSS engagements
• Define and track KPIs: upgrade success rate, on-time delivery, customer satisfaction, and team utilization

Team Development & Culture

• Lead and mentor high-performing team with clear roles, responsibilities, and career progression
• Conduct performance reviews and provide coaching on technical capabilities and customer service excellence
• Foster a culture of proactive service delivery, continuous improvement, and technical innovation

QUALIFICATIONS

Required Experience

• 5+ years of experience in network operations, managed services, or telecom service delivery with strong technical foundation in enterprise IT infrastructure

1. Linux/Windows environments, database management, virtualization platforms

1. Lifecycle management: system updates, security patches, and firmware upgrades
2. Administering storage arrays and ensuring RAID/disk redundancy is in place
3. Managing software license files tied to NMS platforms
4. Maintaining replication and backup jobs

• 2+ years in leadership roles managing technical, service delivery teams
• Working knowledge of optical networking technologies (DWDM, OTN) in relation to Network Management Systems (Ciena Navigator/MCP, Nokia WaveSuite, or similar platforms)
• Proven track record delivering Managed Services with SLA commitments and customer satisfaction goals
• Experience with remote service delivery models, maintenance window planning, and change management
• Familiarity with ITIL service management framework and best practices
• Vendor management and escalation experience with telecom equipment manufacturers and software providers

Preferred Qualifications

• ITIL Foundation, PMP, or relevant vendor and technical certifications (Ciena, Nokia, VMware, Hyper-V)
• Experience in both service provider and enterprise networking environments
• Knowledge of network automation using Python, Ansible, or similar tools
• Experience with agile project delivery methodologies
• Leadership & Soft Skills
• Strong written and verbal communication skills
• Proven ability to develop and mentor technical talent
• Strong problem-solving skills and ability to make sound decisions under pressure
• Experience working with remote team members and customers
• Ability to balance strategic planning with hands-on technical problem solving
• Customer-focused mindset with commitment to service excellence

Education

Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or related field; or equivalent experience