Assistant Boutique Manager
Job Description
WHO WE ARE
Maria Pinto is a fashion futurist and artist that believes women should “cultivate their eye and explore their own look”, celebrate themselves, and find confidence in embracing their own unique image.
Initially differentiating herself styling iconic women for breathtaking luxury events, (First Lady Michelle Obama, Oprah, Brooke Shields and many other inspirational leaders) in 2013 Maria recognized that women were evolving their own sense of power and confidence leading her to start a movement of sustainable and beautiful fashion, that supports every woman’s need to feel fabulous every day.
This is a unique opportunity to join early and make a significant impact—sharing in the success while benefiting from the strength of the Maria Pinto brand, a product that deeply resonates with its target audience, and strong, rapidly growing sales momentum.
WHO YOU ARE
The Assistant Boutique Manager plays a key leadership role in the success of Maria Pinto’s River North boutique. This position supports the Boutique Director in overseeing daily operations, driving sales performance, and delivering an exceptional client experience that reflects the Maria Pinto brand.
We are seeking a confident and proactive leader with experience developing people and managing retail operations in a luxury environment. The ideal candidate leads by example, inspires their team to perform at the highest level, and is passionate about cultivating long-term client relationships.
Sales Floor Leadership
- Supervise daily sales floor activity to ensure a seamless and elevated client experience
- Support the sales team during client interactions and optimize sales opportunities
- Provide real-time coaching, feedback, and development to team members
- Maintain boutique presentation standards to ensure the store remains clean, organized, and welcoming
Acting Manager Responsibilities
- Serve as acting manager in the absence of the Boutique Director
- Lead daily stand-up meetings and communicate key updates to the team
- Manage opening and closing procedures, including cash handling and POS operations
- Troubleshoot POS system issues and ensure smooth transaction processes
- Assist with inventory management through Apparel Magic, including receiving and transferring merchandise
- Support onboarding and training of new team members
Achieve and maintain personal sales goals
MINIMUM QUALIFICATIONS INCLUDE
- 3+ years of leadership experience in retail management and team development
- Experience working with affluent clients and luxury brands
- Strong understanding of specialty retail operations, including business development, visual merchandising, and boutique management
- Proven commitment to delivering exceptional customer service and maintaining operational excellence
- Outstanding interpersonal skills, including persuasion, conflict resolution, and follow-through
- Ability to thrive in a dynamic, fast-growing environment and adapt to change
- Excellent written and verbal communication skills
- Strong organizational and time management abilities
- Willingness to work a flexible schedule, including weekends
- Proficiency in retail POS systems (Shopify preferred), CRM Systems (Endear preferred), Google Workspace, Word, and Excel
- Additional language proficiency is a plus