Clearscale Aws Jobs in Usa

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  • Lead the design and development of advanced Genesys Cloud Architect workflows (IVR, digital, routing, NLU-driven call flows).
    
  • Produce high-quality technical and functional documentation, including FRDs, workflow diagrams, and integration specifications.
    
  • Participate in and/or lead discovery and design workshops with business and technical stakeholders.
    
  
  
  
• Responsible for analysis, design, programming, and implementation of complex applications tasks and projects.
  
• Devise feasible, logical procedures to resolve business problems through the use of computer resources.
  
• Formulate scope and objectives through research to develop or modify complex systems.
  
• Review detailed specifications and recommend modifications. Design, code, test and debug complex application programs.
  
• 20% Produce deliverables related to the assigned project.
  
• Perform analysis, design, programming, and implementation of systems and procedures to solve complex business or scientific problems.
  
• Evaluate interrelationships in immediate programming area to determine how changes in one program will affect another related area.
  
• Apply conversions and enhancements to business systems.
  
• May lead or provide expertise on assigned projects.
  
• 20% Work closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions.
  
• Ensure solutions are aligned with business and IT strategies and comply with the organization's architectural standards.
  
• Assist in post-implementation support and system enhancements.
  
• 20% Test modified programs, create necessary test files and data, verify logic, debug, and write relevant documentation.
  
• 15% Design and develop IT systems. Devise new sources of data and develop new approaches and techniques.
  
• Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting complex application software that is delivered on time and within budget.
  
• 15% Provide guidance to lower-level programmers/analysts.
  
• Act as an internal consultant by providing technical guidance on complex projects.
  
• Determine and resolve problems with other systems analysts, programmers, and systems users.
  
• 10% Test designed programs, verify logic, perform any necessary "debugging," and write the documentation
  

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• Genesys Cloud
  
• Java Script, Python, or Node.Js
  
• REST APIs, JSON, and service integrations
  
• Hands-on experience with cloud platforms (AWS preferred)
  

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• Genesys Certifications such as:
  
• Genesys Cloud CX Developer (CCX GCD)
  
• Genesys Cloud CX Architect (GCX ARC)
  
• Lucid Charts or other workflow modeling tools.
  

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• Comprehensive understanding of applications/development, quality assurance and integration methodologies, concepts and facilities in a mainframe, midrange, and/or PC/LAN environment.
  
• Demonstrates a high level of technical proficiency in the areas of programming languages, platform capabilities, and methods of systems analysis and program design.
  
• Excellent analysis, decision-making, and problem solving skills.
  
• Demonstrates logical abstract thinking and assimilating/adhering to project goals and deadlines.
  
• Ability to communicate effectively verbally and in writing.
  
• Able to work well under pressure and as part of a team.
  
• Strong knowledge of interpersonal skills/team building.
  
• Familiar with project management concepts.
  
• Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects.
  
• Pays attention to detail.
  
• Ability to establish and maintain effective working relationships with employees, clients, vendors etc.
  
• In-depth understanding of organizational functions, behavior, and inter-relationships.
  

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• Comprehensive knowledge of relevant operating systems, programming languages, and development tools and their usage in the company.
  

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• Customer-focused, project-oriented programming environment.
  
• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

Essential Duties and Responsibilities

• Work closely with business stakeholders toidentifyautomation opportunities.
• Lead the technical set up and integration ofconversational AI platform & agent development studiowithin the enterprise environment.- copilot agents preferred, deploying across enterprise not for personal use.
• Analyze business processes, data flows, and system architectures to support AI solution design.
• Support configuration and deployment of AI-powered agents,applications,and workflows.
• Design,build,and customize AI agents to automate workflows and improve productivity.
• Utilizedata platforms such asMicrosoft Fabric, Snowflake, Databricks, AWSfor data orchestration, governance, and compliance.
• Ensure seamless interoperabilityof agentsacrossMicrosoft and other enterprise applications asrequired.
• Evaluateand implement secure API integrationswith enterprise systems using APIsandconnectors to enable data exchange and workflow automation.
• Apply best practices for data security, identity management, and compliance with organizational and regulatory standards.
• Apply analytical judgment to assess feasibility, scalability, data readiness, and risks of AI use cases.
• Collaborate withcybersecurityand product teams to build robust AI solutions
• Test new AI agent enhancements, integrations, and fixes prior to release to ensure quality and expected behavior.
• Track and analyze performance metrics, including response quality, speed, reliability, andcost-effectivenessof AI agents and automated workflows.
• ContinuouslyoptimizeAI solutions based on performance data, user feedback, and evolving business needs.
• Document requirements, solution designs, architecture diagrams, and integration approaches in a clear and concise manner.
• Contribute to internal standards, reusable patterns, and best practices for AI agent and automation development.
• Support knowledge sharing and enablement across technical and business teams.

Qualifications Expected for Position

• Bachelor's degree in computer science, Information Systems, Engineering, Data Science, or a related fieldor equivalent combination of education and relevant professional experience.
• Advanced certifications or coursework in cloud platforms, data engineering, or AI/ML preferred.
• 3+years of experience in solution architecture, systems integration, automation engineering, or applied AI roles.
• 1+ year demonstrated ability to design, build, and deployAI-poweredagents, workflows, or conversational applications.
• Proven experience working directly with business stakeholders to translate operational needs into scalable technical solutions.
• Hands-on experience implementing enterprise automation or conversational AI solutions across multiple departments or use cases.
• Experienceoperatingin regulated orsecurity-consciousenvironments, supporting compliance and governance requirements.
• Strong experience designing and implementing enterprise system integrations using APIs, connectors, and automation frameworks.
• Experience working with modern data platforms (e.g.,Microsoft Fabric, Snowflake, Databricks, AWS) to support data orchestration, access control, and compliance.
• Solid understanding of identity management, access controls, and data security best practices.
• Ability to assess AI solution feasibility, including data readiness, scalability, performance, and cost considerations.
• Strong analytical andproblem-solvingskills with the ability to apply sound judgment to ambiguous or emerging AI use cases.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical audiences.

The base salary range for this position is$130,000 - $140,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.

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• Design, develop, and implement solutions using Adobe Workfront Core, Workfront Planning, and Workfront Fusion.
  
• Build and maintain integrations between Workfront Planning and Workfront Core to create a unified project and work management ecosystem.
  
• Configure Workfront workflows, custom forms, reports, dashboards, and templates to support business processes.
  
• Develop automation and integration workflows using Workfront Fusion to connect Workfront with other enterprise applications.
  
• Collaborate with business stakeholders, product owners, and technical teams to translate requirements into scalable Workfront solutions.
  
• Provide solution architecture guidance for expanding the Workfront platform across the organization.
  
• Ensure best practices in Workfront governance, security, and performance optimization.
  
• Support MVP development for Workfront Planning and help evolve the platform into a robust enterprise solution.
  
• Assist with troubleshooting, enhancements, and ongoing platform support.
  

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• Strong hands-on experience with Adobe Workfront Core configuration and administration.
  
• Experience implementing Workfront Planning solutions.
  
• Expertise in Workfront Fusion for building integrations and automation workflows.
  
• Experience designing enterprise integrations and solution architecture around Workfront platforms.
  
• Knowledge of workflow automation, project management processes, and enterprise work management tools.
  
• Strong understanding of API integrations and data flow between systems.
  
• Ability to work in cross-functional teams and Agile environments.
  

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• Experience with AWS cloud services.
  
• Background in Data Engineering or Software Engineering.
  
• Experience integrating Workfront with enterprise systems, marketing platforms, or banking applications.
  
• Exposure to Retail Banking or Financial Services environments.
  

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• Experience delivering Workfront Planning MVP implementations.
  
• Strong analytical and problem-solving skills.
  
• Excellent communication skills with the ability to collaborate with both technical and business stakeholders.
  

Open date: February 25, 2026

Next review date: Wednesday, Mar 11, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.

Final date: Friday, Mar 27, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

The Advanced BioImaging Center (ABC) in the Department of Molecular and Cell Biology at the University of California, Berkeley seeks applications for two Project Scientists at the Assistant, Associate, or full rank. The selected candidate will be appointed at the rank to commensurate with prior experience. The position will report to Professor Gokul Upadhyayula, with Professor Eric Betzig serving as an additional academic mentor. The project scientist will make significant and creative contributions in the area of machine learning & data analytics.

The Advanced BioImaging Center (ABC) at UC Berkeley aspires to be a world-leading multidisciplinary imaging center that drives important biological discoveries through critical new advances in all aspects of imaging technology and that drives the dissemination of that technology through a multi-pronged education strategy to scientists around the world. ABC was intentionally designed to maximize scientific productivity and impact by adopting groundbreaking imaging technologies such as the next-generation adaptive optical multifunctional microscope, incorporating the high-level technical expertise of instrumentation scientists, applied mathematicians, and computational scientists, and building worldwide collaborations aimed at tackling the challenges posed by terabyte and petabyte-scale imaging data processing, visualization, and dissemination. Members of the ABC have access to leading - edge imaging and computing hardware, as well as exposure to collaborators from a range of diverse disciplines, including in the fields of Artificial Intelligence, Data Science, Mathematics, and more.

The Assistant/Associate/Full Project Scientists will be an integral part of a visionary scientific team driving cutting-edge biological discoveries through immediate applications of critical advances in imaging technologies. These positions will work with a dedicated team to develop data analytics software in terabyte- to petabyte-scale imaging projects. The incumbents will develop and refine machine learning applications and manage projects and provide regular progress reports to PIs and collaborators.

Successful candidates will be an integral part of the expert team working together with computational scientists and biologists in experimental design to tackle complex biological questions in a quantitative manner. The work will primarily be conducted at the facility in Barker Hall. Occasional travel may be required.

Key Responsibilities

*Make significant and creative contributions to development of new imaging and data processing tools for datasets generated on multicellular tissues, organoids, transparent embryos.

*Design, build, and maintain new software packages for efficient data processing.

*Advise on applications of these tools for biological imaging; collaborate with Postdocs and graduate students on specific projects to test, learn and implement for general and specific use cases.

*General organization and management of software documentation.

*Bring cross disciplinary expertise to solve problems at the intersection between life science, computer vision, and state-of-the-art AI methods.

*Work with petabyte-scale light sheet datasets that are typically 4D or 5D (x,y,z,t,chemistry). Identify and implement scalable solutions to scientific questions on large-scale data sets, especially using performant algorithms.

*Develop machine learning approaches, computer vision tools to help pre-process dataset and annotations to generate groundtruth benchmarks.

*Contribute to dissemination via open source code repositories, demonstrations, publications, presentation.

These positions will be eligible for full benefits.

Lab:

Contract: ar-contract-2022/

*PhD (or equivalent international degree)

*Minimum of four years of postdoctoral research experience

*For consideration for the Associate Project Scientist rank: a minimum of 8 years of post PhD research experience

*For consideration for the full Project Scientist rank: a minimum of 14 years of post PhD research experience

*PhD or equivalent international degree in Computation Data, Computer Sciences, Bioinformatics or Related field

*Demonstrated record of productivity and publications and/or scholarly contributions

*Strong biological background and understanding of molecular biology

*Demonstrate understanding of optical microscopy, including light sheet microscopy, adaptive optics, and modern scientific cameras

*Demonstrated ability to work in a research team, manage active collaborations with other academic groups

*Demonstrated experience handling and processing large scale imaging datasets (>100TB to petabyte scale and beyond)

*Expertise in programming in C++, Labview, MATLAB, Python

*Expertise in databases, data infrastructure, data governance

*Expertise in high performance computing using SLURM or LSF

*Experience with PyTorch, JAX, or Tensorflow

*Experience with NVIDIA CUDA and related OpenMP programming

*Experience with cloud services (AWS, GCP, Azure, etc)

*Experience with state of the art AI/ML architectures (vison transformers, diffusion models, etc

*Experience mentoring undergraduate/graduate students, and/or technicians.

*Experience with professional speaking engagements

*Ability to effectively communicate, participate in efficient and open collaboration, and engage with a diverse group of researchers

*The ideal candidate will be innovative and able to synergize various ideas and approaches, while exercising sound judgment to evaluate and take acceptable risks

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Cover Letter

  
  

• Statement of Research - Provide a summary of your major research accomplishments in approximately 250 words. Additionally, please include a brief statement highlighting your experience that is directly relevant to the key responsibilities of this position

  
  

• Project Portfolio - Summary portfolio of data and/or AI projects executed, as demonstrated by publications or github contributions

  
  

• 3 required (contact information only)

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

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• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

*At Securian Financial the internal position title is Data Science Sr Con.*

Position Overview

As a Lead Data Scientist at Securian Financial, you are a recognized expert and technical leader within the organization. You will apply deep analytical and machine learning expertise to solve complex enterprise problems while shaping the technical direction of data science and AI initiatives. You seek to understand first, build scalable solutions that drive strategic growth and value, and thrive in a collaborative, teamwork-oriented environment.

You will play a key role in advancing our enterprise AI and advanced analytics capabilities, influencing tooling standards, MLOps practices, and responsible AI adoption across the organization. Our company values innovation, collaboration, and excellence, and we offer a supportive and inclusive environment where diverse perspectives are encouraged and professional growth is prioritized.

Key Responsibilities

• Design, develop, and productionize advanced machine learning and AI models in partnership with data engineering and software engineering teams.

• Establish and promote MLOps best practices, including experiment tracking, model versioning, reproducibility, CI/CD, and model monitoring using tools such as MLflow and DSpy.

• Lead the design and evaluation of AI and generative AI solutions, including LLM-based systems, and agent-based workflows.

• Collaborate with cross-functional team to identify, prioritize, and deliver high-impact, data-driven solutions.

• Communicate complex analytical and model-driven insights to technical and non-technical audiences through clear narratives, reports, and presentations.

• Ensure model quality, robustness, and regulatory alignment through rigorous testing, validation, and explainability techniques.

• Drive adoption of enterprise standards for data science, machine learning, and responsible AI.

• Identify opportunities for process improvements and automation using advanced analytics and AI techniques.

• Lead and mentor more junior data scientists, providing guidance and support in their professional development while working on projects.

Preferred Qualifications

• A Master's or PhD degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.

• At least 5 years of experience in data science or a related field, with a minimum of 2 years in a project leadership role.

• Experience building and deploying production solutions

• Experience with MLOps tools and practices, including MLflow (or similar) for experiment tracking and model management.

• 2+ years of experience in Insurance, actuarial, or a related field

• Proficiency in programming languages such as Python

• Strong expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).

• Solid understanding of statistical analysis, data visualization, data wrangling techniques, NLP approaches, ML model selection.

• Solid understanding of model approaches to satisfy regulatory requirements regarding explainability/interpretability of advanced AI/ML models

• Excellent problem-solving skills and the ability to think critically and analytically.

• Strong communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.

• Demonstrated ability to manage multiple projects and prioritize tasks effectively.

• A passion for continuous learning and staying current with industry trends and developments.

Preferred Skills

• Experience with natural language processing (NLP), LLMs, prompt engineering, and advanced ML models.

• Familiarity with modern ML debugging, evaluation, and optimization tools such as DSpy or equivalent.

• Knowledge of responsible AI practices, including bias detection, fairness assessment, and model risk management.

• Knowledge of data governance and data privacy regulations.

• Background in finance, healthcare, or other specialized industries.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
• Better together:We check our egos at the door. We work together, so we win together.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $100,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

Teladoc Health is seeking an experienced Cyber Incident Response Lead to spearhead our organization's efforts in responding to cybersecurity incidents.This role will lead complex incident investigations, coordinate cross-functional response efforts during security events, drive containment/eradication/recovery activities, and continuously improve the incident response program. This position combines hands-on technical response leadership with strategic oversight, stakeholder communication (including executive-level), and mentorship of analysts/engineers. You will serve as a key escalation point for high-severity incidents and help shape the organization's resilience against evolving threats (ransomware, supply-chain attacks, nation-state actors, etc.).

Essential Duties and Responsibilities

Qualifications Expected for Position

• 7+ years of experience in cybersecurity, with at least 5 years in an incident response or SOC lead capacity
• Deep hands-on experience with SIEM platforms (e.g., Splunk, Microsoft Sentinel), EDR tools, and network forensics
• Strong understanding of attacker tactics, techniques, and procedures (TTPs) as mapped to the MITRE ATT&CK framework
• Proficiency in digital forensics, malware triage, and log analysis across Windows, Linux, and cloud environments
• Experience leading response efforts for major incident types including ransomware, data exfiltration, BEC, and insider threats
• Excellent communication skills - able to translate technical findings into clear, executive-level briefings
• Relevant certifications such as GCIH, GCFE, GCFA, CISSP, or equivalent

• Experience with cloud security incidents across AWS and Azure.
• Familiarity with regulatory and legal considerations (e.g., HIPAA, PCI-DSS breach notification requirements)
• Prior experience in regulated industries (finance, healthcare, critical infrastructure) or supporting executive-level communications during breaches.
• Experience leading small-to-medium IR teamsor acting as primary incident commander.

The base salary range for this position is$160,000 - $170,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

The Identity & Access Management (IAM) Program Lead is responsible for supporting the coordination, execution, and continuous improvement of the organization's enterprise IAM program. This role oversees the design, governance, and enforcement of policies and technologies that secure identities and access across all systems, applications, and cloud environments. The IAM Program Lead protects sensitive information and critical assets by managing the full identity lifecycle and enforcing secure, least privileged access.

Essential Duties and Responsibilities

• Execute on a comprehensive enterprise IAM program and multiyear roadmap aligned to organizational goals.

• Develop, implement, and maintain IAM policies and procedures that meet legal, regulatory, and industry best practice requirements.

• Identify, assess, and mitigate risks related to identity lifecycle management, authentication, authorization, and privileged access.

• Continuously improve IAM processes to address evolving security threats.

• Collaborate with cybersecurity, engineering, and legal teams to investigate and remediate incidents.

• Support the design, deployment, and enforcement of IAM technologies-including identity governance, authentication services, SSO/MFA, directories, and privileged access tools.

• Ensure adherence to security frameworks and standards such as NIST, ISO 27001, Zero Trust principles, and regulatory requirements.

• Regularly evaluate and enhance IAM capabilities across identity lifecycle, governance, authentication, authorization, and privileged access domains.

• Partner with stakeholders across business, IT, cloud, and security teams to promote IAM best practices and optimize user experience.

• Maintain awareness of emerging IAM technologies, threats, and trends to sustain a modern, resilient IAM program.

Qualifications Expected for Position

• Bachelor's degree in information systems, Computer Science, Business, or equivalent experience.

• 5+ years of experience in the Identity Security or IAM domain.

• Handson experience across IAM and PAM platforms, including Privileged Access Management tools and Identity Governance & Administration solutions such as SailPoint.

• Strong understanding of Active Directory / Entra ID, MFA processes, SSO, identity federation, and IAM authentication protocols (SAML, OAuth2, OIDC, Kerberos).

• Experience designing and implementing role-based access control (RBAC), attribute-based access control (ABAC), and enterprise access provisioning strategies.

• Experience implementing IAM and PAM capabilities across cloud environments such as Azure, AWS, and/or GCP, with familiarity in Zero Trust principles including Identity, Device Posture, application access & continuous verification.

• Knowledge of modern IAM trends and security practices.

• Experience with DevSecOps aligned automation, access provisioning, policy enforcement, and compliance reporting.

Bonus Qualifications

• Strong strategic thinking and ability to bring best practices, insights, and innovations to technical and business discussions.

• Excellent presentation, communication, negotiation, and collaboration skills.

• Proven ability to translate complex technical concepts into clear business terms for stakeholders at all levels.

• Familiarity with programming/scripting languages such as Java or Python for automation and integration.

• Experience in a highly regulated environment preferred.

The base salary range for this position is$85,000 - $105,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

#LI-SS2 #LI-Remote

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.