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, Inc. has consistently been at the forefront of innovation and customer experience for more than 50 years. As the gifting category evolves, discoverability, cultural relevance, and creator-driven influence have become critical drivers of brand growth and customer engagement across digital platforms.
We are seeking a commercially minded, culturally fluent marketing leader to build and lead our Creator & Cultural Growth engine across our portfolio of brands, including 1-800-Flowers, Harry & David, Cheryl’s Cookies, and Personalization Mall.
The Director, Creator & Cultural Growth will own the strategy and execution of our creator ecosystem, influencer partnerships, and organic social platforms, ensuring these channels drive measurable business impact while strengthening brand authority and discoverability.
This leader will define how creators, culture, and community contribute to growth — pairing compelling storytelling with disciplined measurement and a clear connection to revenue outcomes.
The role requires both strategic thinking and operational leadership: building a scalable creator strategy, growing high-performing organic channels, and developing a strong team that can translate campaign narratives into culturally relevant platform execution.
Key Responsibilities
Creator & Influencer Strategy
- Develop and lead the enterprise influencer and creator strategy aligned to campaign priorities and brand positioning.
- Build a structured creator ecosystem that includes cultural creators, and scalable UGC contributors.
- Identify and cultivate creator partnerships that expand reach, authority, and customer relevance across priority platforms.
- Ensure creators express the brand authentically while maintaining consistency with brand storytelling and campaign narratives.
- Establish clear frameworks for creator partnerships, contracts, governance, and rights management.
Organic Social Platform Growth
- Own and grow organic social presence across priority platforms including TikTok, Instagram, Pinterest.
- Define the role of each platform within the broader marketing ecosystem, ensuring each contributes to discoverability, engagement, and demand.
- Develop scalable publishing and content systems that enable consistent platform growth across multiple brands.
- Identify emerging cultural trends and platform shifts that create new opportunities for brand relevance.
Creator Commerce & Demand Generation
- Develop programs that connect creator influence to measurable demand generation and commerce outcomes.
- Support social commerce initiatives such as TikTok Shop and creator-driven merchandising opportunities.
- Partner with Merchandising and Brand Marketing to ensure creator programs support key product stories and revenue moments.
- Ensure creator and organic programs contribute meaningfully to customer acquisition, engagement, and repeat purchase behavior.
Measurement, Economics & Commercial Accountability
- Define and defend measurement frameworks for creator, influencer, and organic social programs.
- Establish KPIs tied to discoverability, engagement, creator contribution to revenue, and customer acquisition.
- Partner with Marketing Investment & Forecasting to evaluate ROI, incrementality, and long-term customer value.
- Translate creator and cultural activity into clear business outcomes and executive-level reporting.
Cross-Channel Alignment & Story Integration
- Ensure creator and organic programs align to the active campaign story and seasonal narrative.
- Collaborate closely with Brand Marketing Managers to translate campaign themes into culturally relevant platform expression.
- Partner with PR, Media, and Partnerships teams to ensure creator activity reinforces — rather than fragments — the brand message in market.
Team Leadership & Capability Building
- Recruit, develop, and lead a high-performing Creator & Cultural Growth team.
- Establish clear roles across influencer partnerships, organic social leadership, and UGC operations.
- Create repeatable processes, playbooks, and performance standards to scale the function effectively.
- Build a team culture grounded in experimentation, accountability, cultural awareness, and commercial impact.
Qualifications
- 8–12+ years of experience in influencer marketing, social media strategy, or creator ecosystem leadership within digital, retail, or eCommerce environments.
- Proven ability to develop and scale creator and influencer strategies that drive measurable business results.
- Strong commercial orientation with the ability to connect creator activity to revenue outcomes, customer acquisition, and lifetime value.
- Deep understanding of social platforms, creator economics, and cultural trends shaping consumer behavior.
- Experience building and managing high-performing teams.
- Ability to collaborate cross-functionally with Brand Marketing, Media, Creative, PR, etc.
- Entrepreneurial mindset with comfort operating in fast-moving, test-and-learn environments.
- Digital or eCommerce experience strongly preferred.
Business Overview
We deliver our capabilities in four kinds of content- Original Content, Branded Content, Performance Content, and Campaign Content-to create powerful work for clients, built around stories and ideas. By developing content, we control creative, context, targeting and reach. Through our relationships and industry experience we lean on creators and editorial teams at our properties to create a voice in their work, that performs better, because it resonates in a more authentic way.
Position Summary
The Manager, Creator Activation is an integrated role tasked with driving Influencer activation within OM's dedicated managed service product, Omnicom Influencer. The core responsibility of the role is the client face of the activation team for influencer campaigns, including creator-direct management, negotiation, and execution of social content in response to a client brief and Omnicom Influencer team proposed plans. The role will serve all OM agencies and as an independent agency, working in symphony with paid social teams to execute paid amplification of Creator campaigns.
Reports to: Director of Creator Activation
Responsibilities
Creator Activation:
- Responsible for the strategic alignment and vetting of Influencers for specific Client campaigns
- Aggregate submissions of Influencer personalities and maintain quality control
- Input all campaign details into accounting/tracker system
- Execute partnerships with influencers from post contract phase through campaign completion
- Manage content review process between influencer and account team
- Ensure metrics are collected and recaps are developed for all influencer campaigns and programs
- Tracking post completion for revenue recognition purposes
- Stay apprised of new capabilities that are announced on existing social media platforms as well as new emerging social media platforms that are gaining popularity
- Follow social media influencer personalities across multiple social platforms
- Help support the logistics (travel, shipping product, etc.) to Talent/Influencers for a specific campaign
- Participation in weekly team conference calls including calendar invite, room booking and taking and circulating meeting notes
- Influencer travel and coordination as required
Practice Excellence:
- Maintain a constant pulse on the influencer landscape education via thought leadership communication, staying atop of shifts in the industry and emerging trends and be able to communicate the impact to client business
- Develop thought leadership pieces, POVs & case studies to galvanize the practice within the OMG ecosystem
- Work in partnership with OM COE platform teams and channel stakeholders to implement best practices across functions including but not limited to asset development, commerce, and measurement
Required Skills & Experience
- In-depth understanding and mastery of Influencer marketing and an ability to match brand narratives with Creator-led storytelling
- Strong relationships with Influencer community
- Thorough understanding of the Influencer ad and organic roles & responsibilities across platforms including but not limited to creative development, talent perspectives, best practices, and measurement
- Excellent relationship building with internal and external stakeholders
- Strong communicator and presenter, able to present and articulate persuasive and cohesive presentations and points-of-view
- Highly analytical and creative mind in strong communication skills
- High levels of integrity, autonomy, and self-motivation
- Strong business acumen and the ability to make highly impactful decisions in a timely manner
Desired Skills & Experience
- Bachelor's degree (Marketing/Advertising/Communications preferred)
- 3-5 years of experience within Influencer and media environments
- Hands on experience managing Creators within Influencer campaigns and client management with blue-chip companies
- Detail-oriented and organized with the ability to multi-task and manage priorities
- Experience with Influencer platforms and tools
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .
Salary Range$80,000—$85,000 USD
About the Role
MICHE Beauty is looking for a confident, energetic on-camera creator to serve as a face of the brand across TikTok LIVE and short-form social content. This person should be a natural communicator who genuinely loves to talk, connect with people, and engage with audiences in real time while making hair care education feel relatable and trustworthy. A strong passion for hair and hair care products is essential.
The ideal candidate is comfortable hosting TikTok LIVE shopping sessions—educating viewers on product benefits, demonstrating usage, answering questions, and driving conversions in an authentic, conversational way. They should be able to maintain strong on-camera energy, engage directly with comments, and confidently navigate challenging or negative questions while representing the brand professionally.
In addition to LIVE hosting, this role will create short-form content for TikTok and Instagram, including trend- driven videos, educational content, promotional clips, routines, and event coverage.
Key Responsibilities
- Host TikTok LIVE sessions focused on product education, demonstrations, and social commerce
- Engage with viewers in real time by answering questions, responding to comments, and driving conversions
- Create short-form video content for TikTok and Instagram (trends, tutorials, routines, product education, promotional content, and event coverage)
- Film and edit content independently using platform-native tools and software (e.g., CapCut, Final Cut Pro)
- Collaborate with social and marketing teams on content planning, ideation, and creative testing
- Monitor performance and adapt content style based on engagement and conversion insights
- Represent the brand voice and values consistently across LIVE and social content
Required
- Strong on-camera presence and comfort speaking live for extended periods
- Passion for hair care and genuine interest in educating and engaging the curly hair community
- Demonstrated ability to create short-form video content for TikTok and/or Instagram
- Basic video filming and editing skills using tools such as CapCut, Final Cut Pro, or similar
- Strong communication skills and ability to engage an audience in real time
- Comfort responding to live comments, questions, and feedback in a professional and brand-aligned way
- Ability to work collaboratively with social, marketing, and creative teams
Preferred
- ~2 years of experience as a content creator, brand creator, or on-camera personality
- Experience hosting TikTok LIVE or participating in live-selling environments
- Strong understanding of TikTok trends, content formats, and platform best practices
- Experience creating educational, trend-driven, and product-focused content
- Familiarity with the beauty, hair care, or lifestyle creator space
- Ability to analyze content performance and adapt based on what resonates with audiences
Location: This is not a remote position. We are looking for someone in the DMV Area (Washington, DC • Maryland • Virginia).
Food Manufacturing SOP Content Developer & Creator Consultant
We’re looking for someone detail-oriented to help us create and document Standard Operating Procedures (SOPs) for our food production processes. You’ll take what we’re already doing and turn it into clear, step-by-step procedures that make training and compliance easy.
What you’ll do:
- Write SOPs for everything from raw materials to production, packaging, and sanitation.
- Make sure everything meets FDA, USDA, GMP, and HACCP requirements.
- Work with our production and QA teams to capture how things really get done.
- Put together flow charts, checklists, and training materials.
- Review and tidy up existing SOPs to make them clear and consistent.
What we’re looking for:
- Experience in food manufacturing or quality management.
- Hands-on experience creating SOPs or managing quality systems.
- Know your way around FDA, USDA, and HACCP requirements.
- Comfortable working independently as a 1099 contractor and juggling multiple projects.
Company Description
Busch’s Fresh Food Market is an independent supermarket chain proudly based in Saline, Michigan, with nearly 1,600 team members across 16 stores and corporate offices. Known for offering fresh and local products, Busch's specializes in farm-to-table produce, gourmet foods, and everyday staples, both in-store and online at . For nearly 50 years, our family-owned business has been a trusted neighborhood grocer, fostering growth for local farmers, entrepreneurs, and communities.
Role Description
This is a full-time, on-site role located in Saline, MI, for a Community & Learning Content Creator. The individual in this role will develop educational materials, create engaging content, and build community-focused initiatives to promote learning within the organization. Responsibilities include writing content, overseeing learning resources, collaborating with teams, handling corporate communications, and supporting events that strengthen community and employee engagement.
Key Contributions:
- Develop engaging multimedia learning content including videos, eLearning modules, infographics, animations, and written materials.
- Capture and produce video, photography, and digital content at leadership trainings, store events, vendor field trips, and community initiatives.
- Partner with subject matter experts and cross-functional teams to translate complex information into clear, engaging learning resources.
- Produce and manage multimedia assets from concept through post-production (scripting, filming, editing, and publishing).
- Adapt content for internal communications, recruitment marketing, social media, and brand storytelling.
- Leverage Retail Learning Institute (RLI), eLearning tools, and multimedia platforms to deliver innovative digital learning experiences.
- Maintain organized media libraries and ensure all content aligns with Busch’s brand standards, accessibility, and instructional design best practices.
Education, Experience and Skills:
- A high school diploma or G.E.D.
- Experience in multimedia production – video, photo, audio, or graphic design. Proficient in content authoring tools such as Adobe, Canva and Docebo.
- Proficient organization and planning skills, especially to manage multiple deadlines and projects.
- Proficient communication and interpersonal skills, including written, verbal and listening skills.
- Proficient computer skills in excel, word and email. Able to learn and use a variety of proprietary applications and technology.
- Basic understanding of instructional design principles.
Wilson Co. is seeking a content creator with strong video and photography skills to help document the work happening across our Building, Remodeling, and Development divisions. This role focuses on capturing real projects, craftsmanship, and stories, then turning that content into compelling posts across our social platforms.
A significant portion of this role involves video and photo production in the field, capturing projects, craftsmanship, and behind-the-scenes moments across Wilson Co.’s work. The role also includes editing and organizing content, publishing across social channels, and supporting broader marketing efforts.
You’ll work closely with the Wilson Co. leadership team and our agency partner, Heritage Brands, to execute a content strategy designed to showcase our work and build trust with our audience.
Key Responsibilities:
- Content Production - Capture video and photo content. Document projects in progress, finished work, and behind-the-scenes moments that help tell the story of the company.
- Video Editing & Content Creation - Edit short-form and long-form video content for platforms like Instagram, LinkedIn, Facebook, and YouTube. Turn raw footage into engaging reels, project highlights, interviews, and educational content.
- Social Media Publishing - Organize and publish content across Wilson Co.’s social platforms using a structured content calendar. Ensure posts are consistent, professional, and aligned with the company’s brand voice.
- Content Library Development - Build and maintain a growing library of photos, video clips, and project documentation that can be reused across campaigns and future content.
- Collaboration with Leadership - Work with the Wilson Co. team to identify stories worth sharing. Convert those stories into visually engaging representations for social platforms.
- Strategy Execution - Partner with Heritage Brands to execute a pre-defined content strategy while identifying new creative opportunities along the way.
Required skills & Experience:
- Proficiency with major social media platforms, including LinkedIn, Instagram, Facebook, and YouTube.
- Strong written and verbal communication skills
- Experience operating cameras in manual mode
- Strong understanding of lighting, exposure, and composition
- Experience editing video using Adobe Premiere Pro, Final Cut Pro, or similar tools
- Strong organizational skills for managing media files and content calendars
- Ability to work independently and take initiative
Preferred Skills:
- Experience creating content for construction, real estate, or architecture
- Familiarity with drone photography or videography
- Experience with Adobe Creative Cloud
- Basic knowledge of social media analytics and performance tracking
Hours and Reporting:
This full-time, on-site position reports directly to the Wilson Co. leadership team and includes ongoing mentorship and strategic guidance from our agency partner, Heritage Brands, through regular check-ins, collaboration, and creative development support.
$32.60 - $48.90 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights
- Position: Supervisor PB Surgical Coding
- Location: Warrenville, IL
- Full Time
- Hours: Monday-Friday, [hours and flexible work schedules]
A Brief Overview:
The Supervisor, Medical Coding, is responsible for overseeing the medical coding team, ensuring accurate code assignments, adherence to coding guidelines, and compliance with regulatory requirements. This position plays a pivotal role in maintaining financial accuracy and integrity within the hospital.
What you will do:
- Supervise and provide leadership to a team of medical coders, offering guidance, training, and support to ensure high-quality code assignments.
- Oversee and review diagnostic (ICD-10-CM) and procedural (CPT) codes assigned to medical records, validating their accuracy and adherence to coding guidelines.
- Conduct internal coding audits to monitor coding accuracy and consistency, providing feedback and guidance to coding staff.
- Collaborate with clinical staff, physicians, and clinical documentation specialists to ensure accurate coding and identify opportunities for documentation improvement.
- Stay current with coding guidelines, conventions, and regulatory changes, and disseminate information to the coding team.
- Ensure coding practices comply with federal, state, and local healthcare regulations and standards, including HIPAA.
- Generate coding reports, analyze coding data, and provide insights into coding accuracy, trends, and process improvement opportunities.
- Provide ongoing training and development opportunities for coding staff, ensuring they stay updated on best practices and regulations.
- Collaborate closely with clinical staff, health information management, and other departments to streamline the flow of coding-related information.
- Maintain strict confidentiality and security of patient data, complying with HIPAA and other privacy regulations.
What you will need:
- Bachelors Degree Health Administration Required or Bachelors Degree Information Technology Required
- 5+ Years of medical coding experience, with at least 2 years in a supervisory or leadership role.
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC) Required And
- Certified Coding Specialist (CCS) - American Health Information Management Association (AHIMA) Required
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
$32.60 - $48.90 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
* Position: Senior Coding Educator
* Location: Skokie, IL
* Full Time
* Hours: Monday-Friday, 8:00am-4:30pm
A Brief Overview:
The purpose of this job is to educate physicians, other qualified billing providers, and ancillary staff on their documentation for all specialties and review providers progress notes, as needed, to ensure coding/billing compliance in accordance with coding rules, third party payor guidelines, governmental regulations, and MG's Coding Compliance Program. The Senior Analyst will conduct face-to-face summary review sessions to report findings to the Practice Manager, Provider audited, and/or Senior Management of the MG. Through the audit/review process, this person will also conduct a report back to the provider and practice manager any income enhancing opportunities that might be uncovered in the investigation. The Senior Analyst, as a coding and billing expert, will assist all freestanding and provider-based outpatient departments with ICD-10, CPT-4, and HCPCS coding education and billing regulation interpretation. They will also assist in conducting department presentations.
What you will do:
* Analyzes progress notes, op reports, pathology reports, encounter forms, explanation of benefits, patient insurance information, and various other health information documents for pro-fee coding and billing accuracy.
* Assigns appropriate ICD-10, CPT, and HCPCS codes to medical record documentation under review by applying physician specialty coding rules, third party payor guidelines, and Medicare Local Medical Review Policies.
* Assists Manager/Director with providing information to the physician or medical specialty based on the Office of Inspector General's (OIG) and Centers for Medicare and Medicaid Services (CMS) risk areas. Reads the OIG's Semi-Annual reports and the OIG'S/CMS's Annual Workplan, in addition to notifications published on government websites.
* Performs physician and departmental documentation reviews based on industry standard coding and billing guidelines and payer policies to provide documentation and workflow improvement opportunities.
* Works with MG physicians or clinic personnel, HIRS, to interpret medical record documentation and/or documentation summary as necessary.
* Works with Customer Service and MG Operations to review and resolve escalated patient coding disputes.
* Works collaboratively with Billing, HIRS, overseeing provider/specialty and Denials Management Team to provide educational and/or income enhancing opportunities when issues are identified by those teams.
* Conducts educational sessions with Site Directors, Practice Managers, and providers on frequently seen coding errors in their site and assists with implementing changes to improve coding quality and minimize compliance risk.
* Provides feedback to Manager/ Director that identifies inefficient coding/operational processes.
* Assists with related special projects as assigned by Manager/ Director.
* Initiate and provide coding education to all MG billing providers, focusing on Evaluation and Management (E&M) documentation and billing requirements, as well as any specialty-specific coding guidelines.
* Works on special projects with the Hospital Billing Business Office and/or the Finance Department to perform reimbursement analysis functions as assigned by Manager/ Director.
* Submits ideas to Manager of Coding Quality & Auditing departmental newsletter based on coding/billing issues, coding help-line questions, or results of provider audits. May produce Monthly Newsletter if assigned.
* Participates in Coding and Business Operation Education in-services assigned by Manager
* Researches multi-specialty coding and billing questions received from the Coding Help-line/email for EHMG provider/staff and provides verbal or written response as appropriate. Maintains filing system of all questions received and answers provided to caller.
* Identifies trends or patterns of questionable coding and billing practices at Hospital Outpatient and Medical Group sites and reports issues to Manager.
* Reports compliance concerns to Manager or compliance hotline according to the Endeavor Healthcare Corporate Compliance Policy/Procedures.
* Develops physician coding tools such as ICD-10 and CPT-4 cheat sheets, coding grids, tip sheets and other educational material for multi-specialty providers to identify appropriate codes or modifiers reimbursed by payers for services performed.
* Assists in the creation of progress note templates per specialty utilizing the CMS documentation regulations or CPT Assistant guidelines as requested by physician's) or assigned by supervisor.
* Attends multi-specialty physician coding, billing, reimbursement seminars to maintain and increase coding, billing, reimbursement expertise/ knowledge.
* Maintains coding credential by obtaining the requiring continuing education credits per calendar year.
What you will need:
* Degree: Bachelor's degree in Health Information Management, Healthcare Administration, Nursing, or related field required; equivalent years of work experience in related field will be considered in lieu of degree
* Certification: RHIA, RHIT, CCS-P, CCS, or CPC required. CPMA preferred.
* Experience: 3-5 years of related experience in physician and hospital outpatient medical billing, reimbursement, physician audits, chart review, coding compliance, medical office or patient accounts. 1-2 years' experience working with Senior Physician Management a plus
Other required skills
* The ability to work independently, with little to no supervision
* Strong presentation and communication skills
* The ability to interpret and analyze medical record documentation, encounter forms, and lab reports, Explanation of Benefits, CMS claim forms, third party payor guidelines and government regulations.
* Aptitude for medical terminology, ICD-10, CPT-4, and HCPCS coding systems.
* Demonstrated expertise in multi-specialty evaluation & management (E/M) coding.
* Knowledge of research steps utilized to identify appropriate code selection or billing requirements.
* Proficiency in MS Office's suite of products, including Excel and PowerPoint, and the internet.
* Experience with Epic Billing Systems, including chart review, transaction inquiry, etc.
Benefits:
* Career Pathways to Promote Professional Growth and Development
* Various Medical, Dental, and Vision options
* Tuition Reimbursement
* Free Parking at designated locations
* Wellness Program Savings Plan
* Health Savings Account Options
* Retirement Options with Company Match
* Paid Time Off and Holiday Pay
* Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit you work for Endeavor Heal
$24.86 - $37.29 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
- Position: Coding Educator
- Location: Skokie, IL
- Full Time
- Hours: Monday-Friday, [hybrid]
What you will do:
- Ongoing growth and development from participation in events such as workshops, in-service programs and departmental meetings.
- Provides care based on physical, psychological, educational and related criteria appropriate to the age and type of the patients/customers served in their area.
- Acts as a coding resource for physicians, charge entry staff, other coders, and clinical staff.
- Participates in continuing education and in-service programs to maintain coding and billing skills.
- Communicates coding changes and updates physicians based on department standards.
- Queries physician and/or staff regarding incomplete or missing documentation.
- Works resolute charge review work queues with the purpose of correcting coding errors, reviewing documentation and applying coding guidelines to ensure the accurate and timely filing of charges.
- Ensure service, procedure and diagnoses codes are accurately reported and linked.
- Assigns CPT, ICD-10 and HCPCS codes based on coding guidelines.
- Queries Physician/Provider when applicable
- Maintains productivity and aging levels based on department standards.
- Identifies trends in coding issues and works with manager to educate and implement solutions.
- Work follow-up work queues with the purpose of reviewing denial codes and remarks and apply coding and billing guidelines for resubmission to obtain final adjudication of claim.
- Use coding resources (NCCI manual, LCD's payor bulletins) to assist with correct resubmission.
- Maintains productivity based on department standards.
- Work account work queues with the purpose of resolving patient disputes by applying coding and billing guidelines.
- Communicates with practice managers and/or physicians if applicable.
- Maintains productivity based on department standards.
- Consistently utilizes coding and billing resources and reference tools.
- Reports identified or potential coding compliance issues to manager and/or Coding Compliance Department in accordance with established policy and procedures.
- Implements findings to improve processes and workflows.
What you will need:
- Education: High School Diploma Required
- Certifications: CCS or CCS-P or CPC or RHIT required
- Experience: 3 years of outpatient coding experience
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Coverage
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how
Endeavor Health delivers on its mission to ?help everyone in our communities be their best?. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
The Marwood Group is a healthcare advisory services firm headquartered in New York City with offices in Washington, DC, and London. The Healthcare Advisory Group advises and consults with the firm’s private equity and corporate clients on healthcare policy, strategy, and market analysis issues. Areas of focus include Medicare, Medicaid, commercial insurance, worker’s compensation, and clinical compliance. Marwood operates at the intersection of Wall Street and Washington, with experienced professionals from top banking, consulting, and healthcare operations firms, as well as senior political and governmental positions.
The Advisory Group is currently accepting applications for a Certified Coding Auditor to work in its New York office or remotely.
Principal duties and responsibilities:
Perform remote billing and coding audits to ensure client coding practices are compliant with regulations and coverage policies for both government and commercial payers.
Researching state and payer regulations to identify areas of risk in a variety of healthcare settings and specialties, coordinating with various team members to ensure clear expectations are communicated and deadlines are met.
Qualifications:
CPC/CCS-P with a minimum of 5 years of experience in healthcare coding/auditing (E&M, CPT, HCPCS and ICD-10), with knowledge of professional billing, coding, and documentation practices performed by physicians and other qualified healthcare providers in inpatient and outpatient settings.
Proficiency in evaluating how well clinical documentation supports medical necessity and the E/M, CPT, and HCPCS codes that were billed, across a wide range of services. The focus will be in the primary care sector (fee-for-service and risk-based), though experience in specialties such as dermatology, vascular, podiatry, wound care, home health, and personal care is preferred. Behavioral health experience is also a plus.
Proven ability to identify billing and coding issues including use of modifiers, bundling issues, CCI edits, therapeutic and diagnostic procedures, supplies, materials, injections, drugs, and units of service etc.
Solid understanding of both federal and state coding and documentation laws and regulations, applicable fraud statutes and regulations, and of federal guidelines on recoupments and other anti-FWA activity. Identify and access risk of repayment or recoupment in the event of payor scrutiny.
Familiarity with both UB-04 and CMS 1500 claims data, as well as understanding of payor remittances.
Knowledge of anatomy, physiology, and medical terminology necessary to appropriately review assignment and documentation of diagnosis codes.
Solid working knowledge of various EHR/EMR systems; experience accessing these remotely.
Strong organizational skills and task management
Highly organized with a high level of attention to detail
Ability to work in a fast paced and rapidly changing environment.
Skilled at multi-tasking with the ability to handle several different priorities simultaneously.
Strong communication skills with experience in articulating audit findings and interpretation of coding regulations
Experience with HIPAA, data privacy, and/or data security processes.
Experience working with regulators governing (public or private) health insurance carriers.
A minimum of AAPC or AHIMA certification required, that could include:
· Certified Professional Coder (CPC)
· Certified Outpatient Coder (COC™)
· Certified Professional Medical Auditor (CPMA)
· Certified Risk Adjustment Coder (CRC™)
· Certified Coding Specialist (CCS)
· Certified Coding Specialist – Physician based (CCS-P)
For consideration, please email resume and cover letter as attachments with salary expectations to with the subject title “Certified Coding Auditor - Behavioral Health.”
Marwood offers a comprehensive compensation package with full benefits. We offer a competitive wage, a collaborative work environment and an opportunity to participate in a full benefit package, including, Medical, Dental, Vision, Life, AD&D, Voluntary Life and LTD, Spouse and Dependent Life, 401k Retirement plan with a company match, Commuter, FSA/DCFSA. We offer paid days off, and paid holidays. Marwood prides itself on providing employees with a good work-life balance. There is no travel expected with this position.
The position is based in our New York location. Currently working a hybrid schedule. Remote option will be considered.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
