Cirrus Jobs in Usa

We're Mike Goulian Aviation, and we need a Client Advisor.

We don't just teach people how to fly; we change their lives. Our mission is to help our clients seamlessly integrate aviation into their everyday lives. We are a boutique, premium, and relationship-based team that is—to be honest—completely obsessive about customer service and hospitality.

We're also proud of what we've built. We were the Cirrus Training Center of the Year in 2022, the Service Center of the Year in 2025, and a top Referral Source in 2021, 2022, and 2025.

Our current Client Advisor is moving on to a new chapter, but they aren't just disappearing—they'll be right here to help you transition into the role, learn the ropes, and meet the community. Now, we need a high-energy, professional \"people person\" to step in and keep that momentum going.

The Meat and Potatoes

This isn't a \"sit behind a desk and wait for the phone to ring\" kind of job. It is an extremely hands-on, face-to-face role where you are the face of the company for our most important assets: our clients. You'll be splitting your time between our locations in Plymouth and Bedford (Hanscom Field), ensuring that every person who interacts with MGAV feels like they are part of the family.

As a Client Advisor, you will:

• Be the Gateway: You are the first point of contact for prospective pilots. Whether they call, email, or walk through the door, you're the one who listens to their dreams and helps them see how aviation fits into their life.
• Act as a Strategic Consultant: You aren't just \"selling flight hours.\" You are guiding people through a complex, life-changing journey. You'll explain the roadmap of flight training, help them understand the milestones of the Cirrus curriculum, and provide professional advice as they transition from a student to an aircraft owner.
• Master the Matchmaking: You'll be responsible for pairing the right students with the right flight instructors. It's about more than just a calendar; it's about personalities and learning styles. You'll oversee the schedule to ensure everything runs like a well-oiled machine.
• Conduct Professional Tours: When someone visits our facility, you're the guide. You'll show off the fleet, explain our services, and facilitate the follow-up meetings that turn a \"maybe\" into a \"let's fly.\"
• Own the Backend: While we love the \"fun\" side of aviation, there is real work to be done. You'll manage client data in our CRM, handle billing and workflows in QuickBooks, and stay organized using Mac platforms and Microsoft Office.

How you'll know you're winning:

• You are a trusted advisor: When a client has a question about their training progress or is thinking about buying their first plane, they come to you first because they trust your insight.
• The \"Vibe\" is consistent: Whether it's a busy Tuesday or a weekend shift, the level of hospitality remains world-class. No detail is too small for you.
• The Pipeline is healthy: Leads aren't falling through the cracks. You're following up, moving people through the process, and ensuring every inquiry receives a thoughtful, professional response.
• Operations are seamless: The instructors are where they need to be, the students are making progress, and the administrative side of the house is organized and accurate.

Who you are:

• You're a Pilot (or well on your way): This is essential. To be a true advocate for our clients, you need to have sat in the left seat. You must hold a Private Pilot Certificate at a minimum or be actively and consistently in-flight training. You can't advise someone on the magic (and the hard work) of learning to fly if you haven't lived it yourself.
• You're a \"Solution Provider\": You don't just identify problems; you fix them. You're self-motivated, well-organized, and you thrive when you have a lot of plates spinning at once.
• You speak \"Professional\": You have exceptional verbal and written communication skills. You're comfortable talking to high-net-worth individuals, tech-savvy students, and seasoned pilots alike.
• You love the Apple ecosystem: We're a Mac-based shop. If you're comfortable with Mac software, CRM tools, and QuickBooks, you'll fit right in.
• You're a Team Player: You'll be working closely with Marc (Director of Flight Operations) and Sean (Assistant Chief Pilot). We're a tight-knit crew, and we're looking for someone who adds to that culture.

The Logistics:

• The Locations: You'll be based in Plymouth, MA (PYM) with about 20% of your time spent at Hanscom Field (BED) in Bedford, MA.
• The Schedule: This is a full-time role. Since aviation doesn't just happen Monday through Friday, some weekend shifts will be part of the rhythm.
• The Requirements: You'll need to pass a background check to meet airport badging requirements.
• The Look: We provide professional company-branded attire (shirts and jackets) because when you look good, you feel good, and you represent the brand well.

The Perks:

• The Package: Competitive salary, 401k with a 4% match, health insurance, and profit sharing.
• The Training: Generous flight training discounts. We want you to understand the product we're selling, and there's no better way than getting in the cockpit yourself.
• The Support: You'll have a dedicated transition period with the departing Client Advisor to ensure you are set up for total success from day one.

Job Summary

Responsible for developing, implementing, maintaining, and improving manufacturing processes, methods, and controls in accordance with product specifications and quality standards. Troubleshoots production issues to determine root cause and corrective actions. Coordinates manufacturing launch for new or revised products. Supports production to drive success in key performance indicators. Specifies tooling requirements and manages tooling implementation projects. Recommend, justify, and implement new manufacturing equipment.

Schedule

Monday -Friday; 7:00am - 4:00pm

Job Duties And Responsibilities (Essential Functions)

• Follow all safety standards and policies and ensure a safe operating environment, including use of appropriate protective equipment and identification of potential safety concerns.
• Develop capable and efficient manufacturing processes by studying product requirements and researching, designing, modifying, and validating manufacturing, assembly, and inspection methods.
• Specify, cost justify, design, develop and test various tools, machinery and equipment for recommended manufacturing methods; and/or oversee the sourcing thereof.
• Coordinate the manufacturing launch of new/revised products including establishing processes, implementing new tooling, providing written procedures, supporting manufacturing issues, and evaluating results.
• Evaluate manufacturing processes and identify continuous improvement opportunities for safety, quality, delivery and cost. Apply knowledge of product design, fabrication, assembly, tooling, and materials. Confer with equipment vendors. Solicit observations from operators. Collect, analyze, and summarize manufacturing information and trends.
• Coordinate and implement quality control objectives, activities, or procedures to resolve production problems, maximize product reliability, or minimize costs.
• Keep equipment operational by specifying and coordinating maintenance and repair.
• Develop design-for-manufacturing criteria and process capability expertise to provide input to future product and process design activities.
• Confer with clients, suppliers, staff, and management personnel regarding purchases, product and production specifications, manufacturing capabilities, or project status.
• Provide a manufacturing engineering presence on the production floor to assure interaction with team members from all shifts and appropriate manufacturing engineering support and feedback for the teams.
• Provide technical resources for incident investigation, root cause analysis and corrective action. Participate when requested in finished product and raw material MRB process.
• Provide training to production and support personnel. Develop and implement standard operating procedures. Support and implement standard manufacturing practices.
• Mentor other engineers and technicians in best practices.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

• Four-year degree from an accredited college in an Engineering field or equivalent and 2-5 years of experience. Manufacturing Engineering and Industrial Engineering preferred
• Experience with Demand Flow Technology (DFT) preferred
• Experience with Windchill MPMLink preferred
• Experience with Creo preferred

Demonstrated Proficiencies/Skills/Abilities

Engineering and Technology: Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

• Production and Processing: Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Problem Solving: Ability to analyze complex problems and lead a systematic approach to determine root cause and corrective actions.
• Project Management: Ability to drive projects to completion using tools and tactics to specify scope, schedule, and resource requirements.
• Communication: Ability to communicate complex concepts effectively with all levels of the organization in both verbal and written forms.
• Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Mechanical: Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Design: Knowledge of design techniques, tools, and principles involved in the production of precision technical plans, drawings, and models.
• Computer Skills: Proficient in Microsoft office and computer usage/application. CAD software skills desired – skills in Creo preferred. Knowledge of ERP and MES systems desired.
• Language: Ability to read, write and speak the English language.
• Quality: High attention to detail and accuracy; Ability to identify, troubleshoot, and determine root cause of problems.
• Teamwork: Ability to balance team and individual responsibilities; objectivity and openness to others' views; positive attitude and team spirit.
• Organizational Support: Support of organizational goals, objectives, and values; adherence to company policies and procedures; observation of safety and security procedures; participation in 6S program (sort, straighten, shine, standardize, sustain, safety).
• Professionalism: Tactfulness and respect in working with others regardless of their status or position or the urgency of situations; Acceptance of responsibility for own actions; Integrity in following through on commitments.
• Attendance/Punctuality: Punctuality in arrival times and observance of appropriate break and meal periods; acceptable attendance record and proper utilization time clocks and time off request forms.
• Dependability: Responsiveness to management direction; Diligence in completing tasks on time or proposing an alternate plan; openness to additional hours when necessary.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Overtime hours may be required.

This opportunity is located in Grand Forks, North Dakota. As our main sub-assembly composite facility, our Grand Forks location is essential to the development of every Cirrus aircraft. Home to the University of North Dakota and the state’s third largest city, this unique town offers small town charm with an inviting community, centered on hospitality and grand possibilities. Activities in town expand across all four seasons, with abundant city parks, local fishing, collegiate sports, superb arts and theatre, excellent restaurants and several community events and festivals.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.