Cdm Technology Jobs in Usa

Job Purpose:
BTIG is seeking an Associate who will help lead and evolve the governance engine of a global, mid-sized investment bank to support our next phase of growth.  You will report directly to the CISO and be responsible for security assurance, compliance operations, and technology risk management.  You will help maintain control readiness, perform testing and evidence collection, and support risk and vendor assessments for internally developed systems and SaaS applications.  Your work will directly protect the firm's reputation and enable its business.  We don’t expect you to know every regulatory framework on day one. We do expect you to write exceptionally well, ask smart questions, and possess the grit to see difficult tasks through completion. 

Duties & Responsibilities:

IT Governance, Risk and Compliance (GRC) 

• Third-Party Risk Management (TPRM): Own the vendor security review process.  You will assess third-party vendors to ensure compliance with the firm's standards, requiring understanding of our core business processes, attention to detail, and the persistence to chase down answers. Obtain and meticulously review SOC reports (e.g., SOC 1, SOC 2) for critical third-party service providers, evaluating their adherence to 'Complementary Controls at User Entities' and ensuring our internal alignment. 
• Client & Regulatory Due Diligence: Support the completion of external security questionnaires.  You will articulate BTIG’s security posture to institutional clients and regulators, translating technical controls into clear, professional narratives. 
• IT Controls & Audit Collaboration: Assist with internal SOX IT controls audits and access control reviews across our technology stack, including in-house developed systems and third-party SaaS platforms.  You will work with engineering teams to verify that permissions are correct and ensure evidence is gathered efficiently. Actively participate in external IT audits, specifically focusing on validating and documenting controls related to access management, change control, and system operations for key systems that handle financial data. 
• Business Continuity & Disaster Recovery (BCDR): Assist the CISO in maintaining and testing the firm's Business Continuity and Disaster Recovery plans, including documentation updates, tabletop exercises, and coordination with Infrastructure and Operations teams to ensure recovery time objectives (RTOs) are achievable. 

Operational Support 

• Policy Development: Assist in drafting and maintaining information security policies and procedures. 
• Perform risk assessments and gap analyses for IT systems that handle PHI and financial data. 
• Automate and monitor controls through scheduled reviews, scripts, or tooling to reduce manual effort and improve coverage. 
• High-Touch Support: Experience directly supporting executives is valuable here; you will act as a bridge between the CISO and various business units, requiring professionalism and discretion. 

AI & Innovation 

• AI Governance: Support the CISO in defining the guardrails for Generative AI that balance innovation with risk (e.g., data leakage, appropriate use). 
• Applied AI/Automation: Utilize prompt engineering and automation tools to streamline governance workflows. If you can script it or prompt it to save time, we want you to build it. 

Requirements & Qualifications:

• Education: Bachelor’s degree in a related field or equivalent experience. While not required, preferred certifications include Security+, CISA, CRISC, or CISSP. 
• Experience: 2–4 years of experience in IT Governance, Risk & Compliance (GRC), IT Security Risk Management, Risk Audit, Data Privacy Investigation, Technology Risk, and/or Information Security (ideally with a background in Financial Services). 
• Security Framework Knowledge: Working familiarity with standard security frameworks such as NIST CSF, ISO 27001/27002, COBIT, SOC 2 type 2 and CIS controls, etc. 
• Analytical Skills: Experience reviewing IT solution requirements and implementing security controls. Strong analytical and risk assessment skills with the ability to design compensating controls for security vulnerabilities and assess business impact of security tools and policies. 
• General Technical Proficiency: Microsoft Office 365 and associated applications; Excel, Teams, Forms, PowerQuery, etc. 
• Growth Mindset: You are resilient and don't get discouraged by manual processes; you look for ways to optimize them. 
• Communication: Excellent written communication is non-negotiable. You must be able to explain complex technical risks to non-technical stakeholders clearly and concisely. 
• AI Familiarity: Demonstrated interest or experience with LLMs (ChatGPT, Claude, Copilot). Experience with prompt engineering or Python scripting for automation is highly valued. 
• Curiosity: You read about LLM risks, changing regulations or new breaches for fun. You are technically apt enough to converse with engineers but focused on governance. You never have enough knowledge about the business or systems you help oversee. 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $110,000.00 - $140,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

Beyond TalentEdge has a direct hire opportunity for an experienced Sr. Technology Consultant.

As the Sr. Technology Consultant you will be responsible for business development, and all aspects of client management to ensure quality and value driven services that meet or exceed customer expectations.

This position also provides project management and quality assurance for the design, specification, contract documents, and construction administration services for projects.

Partial list of Responsibilities are below – a full job description can be provided to qualified/interested candidates:

Responsibilities include, but not limited to:

• Manages all aspects of client marketing and sales.
• Meets with clients to analyze needs and makes recommendations for services needed.
• Determines workload forecasting and planning.
• Writes proposals and establishes project plan for assigned projects.
• Conducts site assessment to determine project scope and budgets.
• Develops cost estimates for assigned projects.
• Creates project design and specifications.
• Manages Bid/RFP development and administration for assigned projects.
• Writes project status reports.
• Assists with staff recruitment, as requested.
• Accomplishes all other duties and tasks as appropriately assigned or requested.

Qualifications:

• AAS or BS in IT, telecom or electrical design or related field and a minimum of ten (8) years of project management and client management experience, plus ten (8) years of experience in the design of communication and/or security systems, or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job is required.
• Experience in managing and/or producing designs in Revit is a required.
• BICSI RCDD or equivalent professional certification is a plus.
• PMI Project Management Certification is a plus.
• Must possess a valid driver’s license and access to a personal, insured automobile.

KNOWLEDGE, SKILLS & ABILITIES:

• Proficient use of standard office equipment including computers, telephones, printers, scanners, plotters.
• Proficient in Microsoft Office Suite, including Word, Outlook, Excel and PowerPoint, Visio.
• Advanced knowledge of Autodesk Revit and AutoCAD applications.
• Strong written and verbal communication skills.
• Excellent negotiation skills.
• Excellent public speaking skills and ability to promote the Company through public presentations.
• Ability to develop Requests for Proposals (drawings and specifications) for publicly bid projects.
• Demonstrated leadership ability including overall project management and assignment/oversight of work.
• Strong estimation skills.
• Knowledge of CSI Division 270000 and 280000 spec writing.

Salary - $75,000 - $85,000

“Beyond TalentEdge is an Equal Opportunity Employer. It is the policy of Beyond TalentEdge to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.”

Have you ever walked on Smart Cell Flooring?
Have you ever watched an Artificial Sky change throughout the day?
Our Lady of Mercy Life Center ( OLOM ), has a progressive team who embrace new ideas and technologies such as Smart Cell Flooring aimed to reduce patient falls and an Artificial Sky to aid those in our Memory Care unit. In our sub-acute unit, you can gain clinical experience to advance your nursing practice.
Come join our team at OLOM, who believe each person has the right to care that emphasizes dignity, respect, and self-worth.

Our Lady of Mercy is hiring LPNs for our Day (7a-3p) and evening shifts (3p-11p) with an every other weekend commitment!

Position Highlights:

What We Offer:

• Competitive compensation and day one benefits

• Tuition reimbursement

• Retirement plan with employer contribution

• Flexible scheduling and shift options

• Supportive leadership and ongoing training

• A chance to be part of a mission-driven organization that values healing and hope

Who You Are

• A caregiver with heart, patience, and a deep respect for older adults
• Someone who thrives in a team-oriented, mission driven-setting
• Ready to bring light, literally and figuratively, to those who need it most

Key Responsibilities

• Provide hands-on nursing care under RN supervision
• Assist with treatments, procedures, and resident care activities
• Collaborate with the RN and interdisciplinary team to collect data and help establish care priorities
• Contribute to the development and communication of individualized care plans
• Administer medications and monitor IV therapy per established standards
• Uphold all nursing policies, procedures, and regulatory requirements
• Offer compassionate support to residents and their families

Qualifications

Required:

• Current New York State license as a Licensed Practical Nurse (LPN)

Preferred

• 1-year experience as an LPN, preferably in a Skilled Nursing setting

Pay Range: $24.00 - $31.10

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Saint Francis Hospital and Medical Center a member of Trinity Health Of New England, a leader in Rehabilitation Care, has an amazing opportunity for an Inpatient Physical Therapist who has a desire to use the latest techniques and technologies to provide a comprehensive and compassionate care strategy to our patients.   

The Physical Therapist will be working in our Inpatient Acute Care Unit collaborating with providers to treating patients in hospital setting.  The PT will conduct evaluations, perform treatments, and provide recommendations to improve mobility and prepare for discharge.

What will you do: 

• Evaluates, directs, plans, and treats to help clients achieve a maximum level of functional independence.
• Work in a fast-paced environment with ongoing collaboration and communication with staff, patients, and families.
• Develops and carries out a variety of techniques and modalities to provide individualized treatment appropriate to established goals. 
• Modifies treatment plans and goals due to changes in client status and capabilities.
• Provides appropriate information regarding client status to patient, family, treatment team and other professionals in a clear and concise manner.

Requirements:

• Graduate of an accredited program in Physical Therapy
• Current State of CT license.
• Must have the ability to communicate effectively both orally and in writing.  This may include explaining clinical, technical and diagnostic procedures to clients and their families, counseling patients and their families and enforcing policies and regulations in difficult situations.

Highlights

• PER DIEM
• Flexible Schedule
• Mission Drive Team Environment
• Engaged leadership.
• Competitive Compensation

Facility Information

Saint Francis Hospital has been an anchor institution in Connecticut since 1897. Saint Francis, a member of Trinity Health Of New England and Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Saint Francis Hospital, a Level 1 Trauma Center, is a 617 bed hospital and a major teaching hospital. Other Saint Francis entities include the Comprehensive Women’s Health Center, the Connecticut Joint Replacement Institute, and the Smilow Cancer Hospital.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Mount Sinai Rehabilitation Hospital a leader in Rehabilitation Care has an amazing opportunity for an Inpatient Physical Therapist who has a desire to use the latest techniques and technologies to provide a comprehensive and compassionate care strategy to our patients.

The Physical Therapist will be working in our inpatient Rehab Unit treating patients with varied diagnoses from neurological to medically complex orthopedic case.

What will you do: 

• Evaluates, directs, plans, and treats patients with a wide variety of disabilities to help clients achieve a maximum level of functional independence.
• Develops and conducts a variety of techniques and modalities to provide individualized treatment appropriate to established goals.
• Modifies treatment plans and goals due to changes in client status and capabilities.
• Maintains appropriate communication with treatment team, physicians, clients, and/or family members to facilitate problem solving, program planning and education.

Requirements:

• Graduate of an accredited program in Physical Therapy
• Current State of CT license.
• 3 -5 years minimum is preferred.
• Ability to clearly explain clinical, technical, and diagnostic procedures to clients and their families.

Highlights

• PER DIEM - 2 Weekend days per month required, weekdays optional
• Mount Sinai Rehabilitation Hospital, Inpatient
• Become a valued member of an excellent, dedicated health care team.
• Engaged leadership.
• Competitive Compensation

Mount Sinai Rehabilitation Hospital is Connecticut's only freestanding acute care rehabilitation hospital and is the largest provider of these services in Connecticut. Its focus is to restore the lives of people following serious illness or injury through programs for traumatic brain injury, stroke/neurological rehabilitation, sports medicine, spinal cord injuries and orthopedics.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Provides Planned Maintenance (PM), safety testing, repairs, calibration, installation, routine and emergency service to general and various specialized diagnostic and therapeutic medical equipment, as assigned by the Clinical Engineering (CE) Manager.

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Performs PM procedures on multiple types of general and specialized clinical equipment.

Performs PM procedures using manufacturer’s recommendations, standards or code requirements, as well as industry acceptable processes as guidelines.

Performs corrective maintenance procedures including diagnosing problems using thermodynamic, electronic/electrical, mechanical, pneumatic, hydraulic, and/or other sciences and documents results of activities performed to comply with all regulatory and standard requirements.

Notifies equipment users, CE Managers, and Regional Director of repair status and delays as necessary.

Interacts with clinical staff to understand and resolve operational problems in scheduling and completing PM procedures while minimizing interference to hospital departments.

Determines need for replacement parts and supplies, selects the most cost effective source, and submits properly completed parts request using established policies and guidelines.

Completes corrective and planned maintenance work order documentation per policy.

Promotes teamwork by keeping others informed, participating effectively in group decision making, works to accomplish team objectives and projects, and solicits feedback about one's effectiveness as a team member.

Continually improves processes by seeking ways to eliminate and reduce waste.

Has authority (based on department guidelines)  to order parts and supplies required for emergency service or repair  of medical equipment. Recommends test equipment and spare equipment parts to the CE Manager or Lead Technician.

Provides on-call service coverage after normal business hours on a rotating basis, as assigned.

Provides assistance and training to Bio-Medical Equipment Technician I as assigned by Clinical Engineering Management.

May be assigned duties as Lead Bio-Medical Equipment Technician, as needed.

Performs other duties as assigned or requested by the CE Manager.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

Associates of Applied Sciences degree in medical electronics, electronic technology or related field, including comparable military training or an equivalent combination of education and experience. CBET certification preferred.

Three (3) to five (5) years' experience  performing corrective and planned maintenance on medical devices and/or clinical support equipment. 

Must have a basic understanding of anatomy, physiology, and medical terminology.

Working knowledge and ability to use basic hand tools and  test equipment specific to the field.  Ability to train CE associates  on use and application of select test equipment.

Must have knowledge and understanding of OSHA, NFPA, The Joint Commission, CAHO, EOC, FDA and other specific regulations and standards pertaining to clinical equipment service and repair.

Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health, Ministry Organizations, and  Clinical Engineering. 

Ability to operate complex test equipment, analyze and interpret information provided by equipment and clinical staff to determine equipment operational condition.

Must have basic understanding of personal computer operation, applications, and ability to input data using keyboard.  Technician must be able to follow complex written instructions, perform tasks and document actions taken.

 Strong customer service communications skills are required to interact with hospital personnel and vendors to achieve positive outcomes. .

Ability to provide or coordinate in-service training to clinical/professional staff on medical device operations and safety functions.

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Possess ability to mentally concentrate while being subject to stress, interruptions and changing work priorities.

Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices. 

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time).

Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to job duties.

Must be able to adapt to frequently changing work priorities.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Saint Mary’s Hospital a member of Trinity Health Of New England, a leader in Rehabilitation Care, has an amazing opportunity for an Inpatient Physical Therapist who has a desire to use the latest techniques and technologies to provide a comprehensive and compassionate care strategy to our patients.   

The Physical Therapist will be working in our Inpatient Acute Care Unit collaborating with providers to treating patients in hospital setting.  The PT will conduct evaluations, perform treatments, and provide recommendations to improve mobility and prepare for discharge.

What will you do: 

• Evaluates, directs, plans, and treats to help clients achieve a maximum level of functional independence.
• Work in a fast-paced environment with ongoing collaboration and communication with staff, patients, and families.
• Develops and carries out a variety of techniques and modalities to provide individualized treatment appropriate to established goals. 
• Modifies treatment plans and goals due to changes in client status and capabilities.
• Provides appropriate information regarding client status to patient, family, treatment team and other professionals in a clear and concise manner.

Requirements:

• Graduate of an accredited program in Physical Therapy
• Current State of CT license.
• Must have the ability to communicate effectively both orally and in writing.  This may include explaining clinical, technical and diagnostic procedures to clients and their families, counseling patients and their families and enforcing policies and regulations in difficult situations.

Highlights

• FULL TIME
• Mission Drive Team Environment
• Engaged leadership.
• Competitive Compensation

Saint Mary’s Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients in Waterbury, CT and our surrounding communities since 1909. From the moment you step inside, you'll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for - like a member of our family.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Radiologic Technologist

Join a team who performs procedures on patients of all ages in the Treasure Valley's only Level II Trauma Center. Our trauma network reaches from southern Idaho, eastern Oregon, and northern Nevada and has brought a level of medical responsiveness that is unmatched throughout the region.

Available Shifts:

All

Location:

Saint Alphonsus Regional Medical Center - Boise, Idaho
 

Equipment:

GE / OEC C-Arms

CareStream Portable X-ray Units

Siemens Fluoroscopy Unit

SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:

• Our Rad Tech's will be registered by the American Registry of Radiologic Technologists (ARRT), or if not registered must provide proof of graduation from ARRT acknowledged radiology program and be ARRT registered within 90 days of graduation.

• A Basic Life Support for Healthcare providers certification from either AHA, ARC or the Military Training Network is also required.

HIGHLIGHTS AND BENEFITS:  
When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. 

• We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.

• Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.

• We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.

Visit to learn more!

MINISTRY/FACILITY INFORMATION 

Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based. 

• Top 15 Health Systems in the country by IBM Watson Health.

• The region’s most advanced Trauma Center (Level II).

• Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Mercy Medical Center a member of Trinity Health Of New England is a leader in Rehabilitation Care  and has an amazing opportunity for an Outpatient Physical Therapist who has a desire to use the latest techniques and technologies to provide a comprehensive and compassionate care strategy to our patients.

The Physical Therapist will be working in our Outpatient Rehab clinic located at 175 Carew Street, Springfield treating patients with varied orthopedic and neurological diagnoses.

What will you do: 

• Evaluates, directs, plans, and treats patients with a wide variety of disabilities to help clients achieve a maximum level of functional independence.
• Develops and conducts a variety of techniques and modalities to provide individualized treatment appropriate to established goals.
• Modifies treatment plans and goals due to changes in client status and capabilities.
• Maintains appropriate communication with treatment team, physicians, clients, and/or family members to facilitate problem solving, program planning and education.

Requirements:

• Graduate of an accredited program in Physical Therapy
• Current State of MA license.

Ability to clearly explain clinical, technical, and diagnostic procedures to clients and their families.

Highlights

• Full Time: Monday - Friday
• Springfield, Mass
• Become a valued member of an excellent dedicated health care team.
• Engaged leadership.
• Competitive Compensation

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Position Overview

We are seeking an IT Field Technician to support retail operations across multiple locations. This role is responsible for maintaining, troubleshooting, and supporting hardware, software, and network systems that directly impact store performance and customer experience.

This is a hands-on, field-based role requiring strong technical ability, problem-solving skills, and the ability to operate independently in a fast-paced environment.

Key Responsibilities

• Provide on-site and remote IT support for retail locations
• Troubleshoot hardware, software, and network issues including:
• Workstations, POS systems, printers, and mobile devices
• WAN/LAN connectivity
• Structured cabling (Cat6/Cat6e)
• Respond to and manage service requests via ticketing system, phone, email, and in-person support
• Install, configure, and maintain IT equipment across multiple sites
• Document issues, resolutions, and trends within the ticketing system
• Coordinate with internal teams (NOC, PMO, Asset Management) and escalate when necessary
• Manage inventory and stockroom for assigned territory
• Coordinate vendor support and schedule maintenance as needed
• Perform preventative maintenance and system updates
• Maintain company vehicle and track expenses as required

Required Qualifications

• Minimum 3 years of hands-on IT support experience (desktop, field, or technical support)
• Strong troubleshooting skills across hardware, software, and networking
• Experience working in multi-site or field support environments preferred
• Ability to manage workload independently and prioritize tasks effectively
• Strong communication and customer service skills
• Valid U.S. Driver’s License with clean driving record

Preferred Qualifications

• Associate or Bachelor’s degree in Information Technology or related field
• Industry certifications (CompTIA A+, Network+, or similar)
• Familiarity with IT service management frameworks (ITIL)

Work Environment & Physical Requirements

• Field-based role supporting retail locations
• Travel required (30–60%)
• Ability to lift up to 75 lbs
• Comfortable working on ladders (6–15 ft)
• Ability to sit, stand, and move for extended periods

Schedule

• Full-time position
• May require evenings, weekends, and on-call support based on business needs

Why Join This Opportunity

• High-impact role supporting business-critical retail operations
• Opportunity to work independently and own a territory
• Exposure to enterprise IT environments across multiple locations
• Career growth into advanced technical or leadership roles