Cascade Airdrop Jobs in Usa

The opportunity

Delaware North Parks and Resorts is searching for an energetic, attentive seasonal Cocktail Server to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As a Cocktail Server, you will help create a great guest experience by providing excellent service and care in every interaction. If you like a fast-paced job, working with and serving guests from all over the world, and want to experience hands-on learning, our Parks and Resorts team invites you to apply today.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$10.30 - $10.30 / hour

Information on our comprehensive benefits package can be found at .

What we offer

• Weekly pay
• Free shift meal for local team members, or free daily meals available for team members in employee housing
• Employee discounts - 30% off most items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

Note: Additional benefits, including insurance and vacation, are available for eligible year-round positions at other Delaware North properties

Life in Shenandoah National Park

Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.

• Low-cost, recently updated dormitory housing available for $100/ week, including utilities and wi-fi, and free daily meals available for individuals who reside 50-plus miles from their worksite
• Free rides to Luray for team members living in employee housing
• Shared fire pit area for use in the dorm area
• Meet guests and fellow team members from around the globe
• Tons of outdoor activities, including camping, rock climbing, rappelling, cycling, fishing, and horseback riding

What will you do?

• Communicates drink specials, answers questions about available beverages and takes beverage orders
• Serves alcohol beverages responsibly, requests identification, adhere to all unit and company alcohol service policies and procedures
• Enters orders into point-of-sale system so that bartenders can prepare orders
• Picks up drinks orders when ready and delivers orders to guests
• Observes and follows-up with guests to respond if they require additional service
• Prepares and delivers check to guests

More about you

• Must be at least 21 years of age
• Ability to work quickly and efficiently in a fast-paced environment
• Possess basic knowledge of standard drink recipes and alcohol brand names
• Basic math skills
• No experience or diploma required

Physical requirements

• Constant standing, walking, bending, reaching and repetitive motions
• Ability to lift, balance and carry trays, weighing up to 35 lbs

Shift details

Evenings
Weekends
Holidays

Who we are

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Parks and Resorts is hiring a seasonal Starbucks Barista to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As a Barista, you will provide the Starbucks Experience to our guests by delivering prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.  If you want a job at the world’s most storied national parks, hotels, or resorts, feed your sense of wonder while creating memorable experiences for our guests and apply now. 

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$13.00 - $13.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

• Weekly pay
• Free shift meal for local team members, or free daily meals available for team members in employee housing
• Employee discounts - 30% off most items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

Note: Additional benefits, including insurance and vacation, are available for eligible year-round positions at other Delaware North properties

Life in Shenandoah National Park

Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.

• Low-cost, recently updated dormitory housing available for $100/ week, including utilities and wi-fi, and free daily meals available for individuals who reside 50-plus miles from their worksite
• Free rides to Luray for team members living in employee housing
• Shared fire pit area for use in the dorm area
• Meet guests and fellow team members from around the globe
• Tons of outdoor activities, including camping, rock climbing, rappelling, cycling, fishing, and horseback riding

What will you do?

• Act with guest service excellence, integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks.
• Prepare food and beverages to standard recipes or customized for guests.
• Maintain a calm demeanor to keep store operating to standard and to set a positive example for the shift team.
• Assist with new team member training.
• Follow health, safety, sanitation guidelines and operational policies and procedures during each shift.

More about you

• Ability to maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and holidays.
• No experience or diploma required.

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions. 
• Ability to remain stationary for the entire length of shift.
• Ability to perform normal lifting of stock up to 50 pounds.

Shift details

Days
Holidays
Weekends

Who we are

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Parks and Resorts is hiring seasonal Bartenders to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As a Bartender, you will be responsible for serving alcoholic and non-alcoholic beverages responsibly while providing an excellent guest experience. 

If you want a job at the world’s most storied national parks, hotels, or resorts, feed your sense of wonder while creating memorable experiences for our guests; apply now

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$11.30 - $11.30 / hour

Information on our comprehensive benefits package can be found at .

What we offer

• Weekly pay
• Free shift meal for local team members, or free daily meals available for team members in employee housing
• Employee discounts - 30% off most items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

Note: Additional benefits, including insurance and vacation, are available for eligible year-round positions at other Delaware North properties

Life in Shenandoah National Park

Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.

• Low-cost, recently updated dormitory housing available for $100/ week, including utilities and wi-fi, and free daily meals available for individuals who reside 50-plus miles from their worksite
• Free rides to Luray for team members living in employee housing
• Shared fire pit area for use in the dorm area
• Meet guests and fellow team members from around the globe
• Tons of outdoor activities, including camping, rock climbing, rappelling, cycling, fishing, and horseback riding

What will you do?

• Fulfill drink orders from guests and servers, collect payment, and make correct change  
• Mix drinks following recipes and using company-standardized proportions 
• Serve alcoholic beverages responsibly, request identification, and adhere to all alcohol service policies and procedures 
• Complete sales and inventory reports accurately 
• Maintain bar stock by ordering liquors, beverages, condiments, and supplies 

More about you

• Must be at least 21 years of age 
• Minimum of 2 years of front-of-house experience in a high-volume bar or restaurant 
• Experience in cash handling and credit card processing 
• Previous experience using a computerized point of sale system 
• No high school diploma or GED required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• Exposure to moderate to high environmental noise levels during busy times

Shift details

Evenings
Holidays
Weekends

Who we are

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Parks and Resorts is hiring seasonal Hosts to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As a Host, you will be responsible for welcoming guests and managing the host station.  

If you want a job at the world’s most storied national parks, hotels, or resorts, feed your sense of wonder while creating memorable experiences for our guests; apply now.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$16.00 - $16.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

• Weekly pay
• Free shift meal for local team members, or free daily meals available for team members in employee housing
• Employee discounts - 30% off most items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

Note: Additional benefits, including insurance and vacation, are available for eligible year-round positions at other Delaware North properties

Life in Shenandoah National Park

Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.

• Low-cost, recently updated dormitory housing available for $100/ week, including utilities and wi-fi, and free daily meals available for individuals who reside 50-plus miles from their worksite
• Free rides to Luray for team members living in employee housing
• Shared fire pit area for use in the dorm area
• Meet guests and fellow team members from around the globe
• Tons of outdoor activities, including camping, rock climbing, rappelling, cycling, fishing, and horseback riding

What will you do?

• Review floor plan and reservation book daily to create seating charts
• Seat guests and maintain control of wait times
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
• Answer restaurant telephone line during assigned hours of operation

More about you

• Prior experience in a guest service environment preferred
• Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously
• Ability to effectively communicate with guests and team members
• No high school diploma or GED required

Physical requirements

• Ability to remain on feet for entire length of shift
• Ability to maneuver between tables and around corners
• Ability to lift and carry up to 35 pounds

Shift details

Days
Evenings
Holidays
Weekends

Who we are

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Parks and Resorts is hiring seasonal Servers to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. If you are a dedicated Server, ready to represent our restaurant, be the epitome of excellent service and providing guests with a memorable dining experience that will keep them coming back for more, apply today to join our vibrant team.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$9.30 - $9.30 / hour

Information on our comprehensive benefits package can be found at .

What we offer

• Weekly pay
• Free shift meal for local team members, or free daily meals available for team members in employee housing
• Employee discounts - 30% off most items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

Note: Additional benefits, including insurance and vacation, are available for eligible year-round positions at other Delaware North properties

Life in Shenandoah National Park

Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.

• Low-cost, recently updated dormitory housing available for $100/ week, including utilities and wi-fi, and free daily meals available for individuals who reside 50-plus miles from their worksite
• Free rides to Luray for team members living in employee housing
• Shared fire pit area for use in the dorm area
• Meet guests and fellow team members from around the globe
• Tons of outdoor activities, including camping, rock climbing, rappelling, cycling, fishing, and horseback riding

What will you do?

• Greet and attend to guests’ needs, provide menus and clearly communicate restaurant specials, answering menu questions, and collecting food and beverage orders
• Serve alcoholic beverages responsibly, adhering to all alcohol service policies and procedures
• Accurately enter orders into the point-of-sale system and process payments, as well as prepare and deliver the check to guests
• Collaborate with other restaurant servers, kitchen and bar staff
• Perform opening, closing, cleaning, and side work duties, as assigned and ensure all equipment and workspaces are clean, sanitized, organized, and functioning

More about you

• Experience in cash handling and credit card processing
• Beneficial if you have one year’s experience as a server in a high-volume environment and experience with a point-of-sale system in a service or hospitality environment
• No high school diploma or GED required
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and holidays.

Physical requirements

• Must be able to lift 35 lbs, as well as standing, walking, bending for long periods of time, which may include walking up stairs
• Visual awareness and hearing sufficient to take orders and prepare checks

Shift details

Days
Evenings
Split shift
Holidays
Weekends

Who we are

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Company Overview:

Fire-Dex is a family-owned, global manufacturer of head-to-toe personal protective equipment (PPE) for first responders and an Independent Service Provider (ISP) of PPE care and maintenance. Our mission is simple: to serve those who serve. We live by our values—Fun, Integrity, Respect, and Excellence (FIRE)—and take pride in being recognized as a multi award-winning organization, including Top Workplace by NorthCoast 99 and Weatherhead 100.

Role Summary

We are seeking an IT Web Developer to help support and enhance our custom web applications. This role is ideal for a developer who has a solid foundation in modern web development and is looking to grow their skills while working on real-world business systems.

The developer will work with tools such as React & JavaScript for frontend development. PHP backend using an MVC framework, and a MySQL database, all hosted in a Linux-based VPS environment. This role will collaborate closely with experienced IT team members, business stakeholders, and third-party developers contributing to new features, improvements, and ongoing application support. This will be a hybrid role located at our headquarters in Medina, OH.

Key Responsibilities

Application Development & Support

• Assist in maintaining and enhancing custom web applications
• Implement new features, UI improvements, and administrative tools under guidance from senior IT staff
• Troubleshoot and resolve application issues across frontend, backend, and database layers
• Learn and follow established coding standards and best practices

Backend & Database Contributions

• Write and maintain database queries and assist with schema updates
• Support backend development, including APIs and admin functionality
• Help ensure data accuracy, performance, and reliability

Required Skills & Experience

Experience and Education

• 1–3 years of experience supporting or building web applications
• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or IT is preferred
• Equivalent experience accepted (Associate’s degree, bootcamp, or self-taught) with demonstrable project work and ability to work in an existing codebase

Technical Foundation

• Working knowledge of JavaScript and React (components, hooks, API integration)
• Experience with PHP in a web application context
• Intermediate experience with relational database management systems, such as MySQL, Microsoft SQL Server, etc.
• Familiarity with Git and collaborative development workflows

General Competencies

• Ability to debug issues across frontend, backend, and database layer
• Willingness to learn existing systems and improve them incrementally
• Comfort working with established codebases
• Ability to cooperate effectively across teams while demonstrating strong self-accountability and leadership
• Ability to understand and interpret technical specifications to business stakeholders
• Strong attention to detail and eagerness to grow technical skills

Preferred / Nice-to-Have Skills

• Exposure to PHP frameworks (e.g. Laravel, Symfony, or similar)
• Experience with Microsoft Power Platform
• Basic familiarity with Linux environments
• Familiarity with NoSQL Databases, such as MongoDB
• Hands-on experience developing and deploying solutions in Azure and/or AWS cloud environments
• Production experience with large codes bases
• History of maintenance with business-critical systems
• Performance optimization skills (application and database-level) with large data applications

More Benefits Include:

• Competitive salary
• Employee Assistance Program
• Health, dental, and vision insurance
• Paid time off and parental leave
• 401(k) with matching, life insurance, EAP, discount programs and other perks
• Fulfillment about your work and this industry because it is impactful

More About Us:

• Our values include fun, integrity, respect, and excellence = FIRE!
• Our dedicated team of associates have helped pave the path of innovation for new products and services that are focused on the health and safety of first responders
• Temperature-controlled production floor with nice break rooms, fresh food market, and outdoor patios
• 40+ years in business
• Multi award-winning organization – including multiple repeat recognition as a Top Workplace by NorthCoast 99 eight times over, Family Business Achievement Awards, Smart Culture Awards, Cascade Business Growth Awards and Weatherhead 100!

Be part of making the highest quality personal protective equipment in the USA and keeping first responders safe!

Learn more about our culture and team!

• Find purposeful work making firefighter PPE: your work passion with the Fire-Dex family: It's Made: Turnout Gear: Opportunity Employer (EOE)

  Fire- Dex is an equal opportunity employer to all, regardless of age (40 and over), ancestry, color, disability (physical and mental, including HIV and AIDS), genetic information, gender identity and expression, marital status, medical condition, military or veteran status, national origin, race (includes traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (includes religious dress and grooming practices), sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, or any other basis protected by law. We are committed to a diverse and inclusive workforce and actively seek to ensure that our hiring and employment practices reflect this commitment.

  
  

  Interview Process & Consent

  Fire‑Dex may use AI‑assisted tools to record and transcribe interviews for evaluation purposes, with candidate notice and consent. These tools support, but do not replace, human decision‑making. Interview data is handled in accordance with applicable privacy laws, including CCPA and GDPR.

  
  

  Please note: We are only considering direct applicants for this position. Third‑party agencies will not be considered.

Job Title: Brand Operations & Events Coordinator

Location: New York, NY

Contract duration: 9 Month contract with potential for extension or conversion

Job Summary

We are seeking a Brand Operations & Events Coordinator to support multiple luxury fragrance brands by coordinating day-to-day operational activities, brand initiatives, and retail events. In this role, you will manage product orders and inventory for programs and events, coordinate with vendors and retail partners, track budgets and purchase orders, and help organize brand training initiatives and retailer shows. You will also support project management efforts by maintaining timelines, gathering and organizing data for presentations and reports, and ensuring information flows smoothly between internal teams and field partners.

Key Job Responsibilities:

Assist with all Client Experience & Retail Excellence team initiatives by supporting the analysis, design, and development of programs by:

• Order products on behalf of all brands: own order management, fulfillment, and nationwide delivery

• Manage nationwide gratis program each season and holiday gifts inclusive of pack outs

• Managing logistics associated with events and retailer shows including: timeline management, product ordering, attendance + RSVP management

• Manage the schedule of all active projects and meet deadlines

• Support communication with the internal team as well as field team: cascade information and field inquiries

• Cultivate and maintain relationships with cross-functional business partners and global partners• Create briefs for event invites and production materials as needed

• Support budget ownership: track spending, negotiate vendor costs, open purchase orders, process chargebacks

Job Qualifications:

• Prior experience with project management, planning and logistics required

• Strong Microsoft suite skillset required; Outlook, Excel, Powerpoint

• Ability to multi-task and manage multiple projects concurrently

• Strict regard for timelines

• Strong interpersonal and effective communication skills

• Proactive, highly organized, and detail-oriented

Screening questions:

Do you now or in the future require sponsorship (e.g. H-1B)? Y/N

EEO and ADA Statement:

Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at:

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

The Site Manager is an operations leader who will communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development.

Operational Leadership

• Responsible for overseeing day-to-day operations across all service lines with an emphasis on the front-end services that include hospitality, catering, concierge, events, and reception. Other departments include reprographics, mail, and facilities management.
• Ensure seamless, high-touch guest experiences aligned with white-glove service standards.
• Implement and manage standard operating procedures, workflow optimization, quality metrics, and service delivery goals.
• Lead continuous improvement initiatives and proactively address operational issues before they escalate.
• Utilize workflow management tools to monitor service delivery and inform staffing decisions.
• Partner with cross-functional teams to ensure integration with client expectations and organizational policies.

Job Duties:

• *Establish high-end level quality of service delivery across all supported departments.
• *Implement standardized processes for all aspects of operations
• *Track operational controls and ensure management information reporting requirements are fulfilled
• *Accomplish action items from account plans
• *Maintain continuous lines of communication, keeping client services informed of all critical issues and facilitating open cooperation between operations and client services
• Follow delegations of authority for operations team
• *Partner with functional teams, adhering to appropriate corporate policies, internal controls, and reporting
• *Manage staff performance including establishing development goals, setting business objectives, establishing priorities, and providing ongoing performance feedback
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
• *Investigate and resolve issues escalated by the client(s) and communicate significant issues to the Operations

Director and client services

• Have a strong knowledge clients’ businesses and the impact of our services
• *Manage overall performance metrics of accounts/departments against contract/target metrics
• Provide team with clear communications regarding target metrics/expectations and support their achievements
• Escalate operational, compliance and financial risk areas
• *Manage the selection, induction, development, retention, motivation and performance of direct reports
• Establish a structured succession plan for key roles
• *Support new business implementation
• Cascade key business and organizational messages down to the associate level, per the appropriate channels
• Share knowledge, best practices and solution designs within the relevant management teams to ensure continuous business improvement
• Ensure that operational processes stay within agreed upon budgets and timelines
• Provide training and development opportunities and serve in mentoring role for his/her direct reports
• Compilation and issue of monthly client billing
• *Manage staff allocation through optimized scheduling and cross-training and through fostering a strong sense of teamwork
  
  

• Bachelor’s degree or equivalent experience is required
• Over 5 years’ experience and a proven track record of being a recognized leader and manager of people in a customer service and guest services high end environment
• Demonstrated record implementing solutions that have permanently resolved poor contract performance or difficult situations
• Excellent client service skills with a service-minded approach towards the client
• Proven experience in the delivery and management of complex multi-service solutions for clients
• Minimum of two years of successful financial management; understanding of how day-to-day and strategic decisions impact P&L
  
  

RRD's current salary range for this role is $84100 to $134600 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLNAT

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

The Anodyne Coffee District Café Operations Director leads the performance, growth, and culture of all cafés within their market. This role provides direct leadership to Café General Managers and the Market Education Manager, guiding teams to deliver strong financial results, high engagement, and exceptional guest experiences.

This leader brings company strategy to life by coaching and empowering café leaders to understand and own their business — including sales performance, labor management, inventory, and operational standards. At the same time, they cultivate strong, people-first team cultures rooted in FairWave’s values.

The District Café Operations Director partners closely with cross-functional teams including Marketing, Education, Bakery & Food, HR, Accounting, Purchasing, Logistics, and Production to ensure alignment and successful execution of company initiatives.

As both a culture ambassador and operational champion, this leader drives consistency, accountability, and sustainable growth across the market while helping teams deliver remarkable coffee experiences every day.

Salary - $75,000 base plus quarterly bonus potential

Responsibilities

·        Accountable for analyzing and monitoring the sales and expense figures for each store under you.

·        Participate in budget planning for the new business year and provide feedback to your next-level Leader and Accounting when requested to ensure the budget developed will meet your departments needs.

·        Tasked with maintaining strong vendor relationships and reporting vendor concerns to your Direct Leader in a timely manner.

·        Ensure leaders are trained in conducting proper inventory and audit/count processes, in alignment with accounting protocols, to support accurate reporting and positive café financial performance.

·        Engage and manage Café Managers on a daily basis as needed and will hold meetings with Café Managers on a bi-weekly/monthly basis.  

·        Conduct quarterly conversations with Café Managers.

·        Conduct monthly 1:1s with Café Managers

·        Support and guide Café Managers in how they develop, coach, and recognize their teams, reinforcing FairWave expectations around feedback, growth, and accountability.

·        Serve as a culture ambassador for FairWave, championing FW initiatives, priorities, and values while effectively cascading key messages and updates to teams in a clear, consistent, and engaging way.

·        Tasked with managing daily/weekly operational and labor goals, holding your Leaders accountable for meeting these standards, and working with them 1:1 when standards are not being met.

·        Accountable for owning the full Team Member life cycle for the Café leadership seats. 

Qualifications

·        Multi-Unit Leadership -3–5 years of experience overseeing at least 4 locations, directly managing GMs and driving consistent performance.

·        Experience managing in a unionized environment, including working withing CBAs is preferred.

·        Proven experience managing P&L, labor, and controllable costs and translating data into action

·        Ability to lead by example using a hands-on, shoulder-to-shoulder work ethic.

·        Strong customer service skills

·        Comfortable leading teams through change while maintaining performance and engagement.

·        Passion for locality and the communities in which we live and work.

·        Prior café or coffee shop experience a plus.

. Ability to travel when needed.