Carvana Jobs in Usa

The Vehicle Condition Assessor (VCA) position is responsible for delivering exceptional customer service by accurately collecting, recording, and communicating information about customer appraisals to Buyers, Sr. Buyers and Purchasing Managers for analysis. VCA's assist with customer transfers, complete lot merchandising activities, secure vehicles, and assist the Merchandising team with additional daily functions as needed. A VCA may also perform various wholesale auction responsibilities.

Principle Duties and Responsibilities:

• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information (including cosmetic, specific mechanical conditions, options, etc.) about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager's analysis.
• Accurate optioning of vehicles during assessments and CarMax inventory.
• Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites.
• Complete vehicle secures, including reading and verifying appraisal entry information for any discrepancies.
• Complete vehicle walkarounds including communicating information accurately and in a timely manner.
• Assist Merchandising Department with maintaining inventory and executing customer transfers.
• Complete final condition verifications on inventory acquired through online customer channels.
• Assist in the preparation and operation of the wholesale auction.
• Partner with Inventory and Sales Departments to conduct lot merchandising, as needed.
• Assist the Merchandising Department with various other projects and office duties, as needed.
• Assist with on-boarding of new associates.
• Complete assigned tasks independently and follow up after completion.

Job Specifications:

• Deliver exceptional customer service and work with other departments to create Iconic Customer experiences. Ability to follow detailed, standardized processes to complete work.
• Read, interpret, and transcribe data to maintain accurate records.
• Multi-task in a high energy, fast-pace work environment.
• Speak and listen effectively when dealing with internal and external customers.
• Function effectively within other departments in a team-oriented environment.
• Successfully complete all required Workday training.
• Position requires a valid driver's license.

Working Conditions:

• Requires walking, bending, kneeling or standing for extended periods of time.
• Ability to work outdoors or in any inclement weather environment for several hours.
• Flexible work hours with shifts that may include nights, weekends, holidays.
• Requires CarMax work clothing to be worn when working in the store (acquired through CarMax World).
• Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.

Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions

Disclaimer and Approvals: This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities. CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

$20.40 - $32.60

Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Driven by the desire to provide an iconic customer experience, at CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
• Complete all relevant records and documentation to ensure smooth transactions for our customers

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred
• Good listening skills and a strong customer focus
• High level of self-motivation

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is:

$17.16 - $20.00

Commissions: This position is eligible for commission.

Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commissioned are eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company thats leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. Were proud to offer our customers vehicles they can rely on. Its made us the nations largest retailer of used cars and a place where you can build a rewarding future.

What you will do Essential responsibilities

• Log and track deliveries and vehicle inventory
• Move cars around the site so they are available for customers to view
• Ensure our locations are always welcoming to customers
• Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve
• Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyones contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

• A high level of motivation
• Possession of a valid drivers license
• Good communication and teamwork skills
• Work outdoors in all types of weather
• Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nations largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.

Essential Responsibilities:

• Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines
• Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process
• Seeks win/win solutions for the customer and partners appropriately
• Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork
• Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up), payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts
• Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and loss prevention
• Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale
• Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure
• Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags
• Answers multi-line phone system, responds to callers' needs and direct calls as appropriate

Learn And Succeed As Part Of A Team:

• Pleasant, but noisy office environment
• Numerous distractions and disruptions due to incoming communication
• May require walking or standing for extended periods of time
• Variety of work schedules with shifts that do include nights, weekends, and holidays
• Wear CarMax clothing (acquired through the company) at all times while working in the store

Qualifications:

• Read, interpret and transcribe data in order to maintain accurate records
• Use resources and partnership to balance the needs of the customer and the business
• Understand numeric filing system
• Use word processing, spreadsheet and other programs, displaying intermediate PC skills
• Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail
• Lift objects that weigh as much as 15-20 lbs
• Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written
• Complete CarMax provided training as required
• Develop partnerships with Sales team and other departments in order to provide quality customer service
• Maintain confidentiality of all records, files and reports within the scope of the position
• Report Asset Protection and/or Human Resource related issues to management

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
• Complete all relevant records and documentation to ensure smooth transactions for our customers

CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred
• Good listening skills and a strong customer focus
• High level of self-motivation
• Night & weekends are required

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

The Analyst, Software Configuration is responsible for the configuration, maintenance and support of software solutions for the company systems (ALFA) for CarMax Auto Finance (CAF). This position is involved in the complete software configuration life cycle and is responsible for ensuring that software meets CarMax® quality standards. This position will play a key role in transforming our Auto Finance business resulting in an iconic customer experience.

What you will do

• Learn and adhere to the CarMax® software configuration methodologies while deploying new functionality, enhancing existing features, and supporting applications.
• Learn CarMax Auto Finance business processes and how those processes are implemented in the team’s applications to provide resolution to support problems as they arise.
• Maintains and supports the applications and technologies used by the configuration team, configure software capabilities with high quality standards and leverages existing software, patterns and best practices.
• Provides system support being available on and off hours to provide systems support, troubleshoot system issues and effectively assess support problems and respond with the appropriate level of urgency.

Purpose of the role

This position will perform technical configuration in one or more of the company systems used to operate our Auto Finance business. This associate will have the basic knowledge and technical expertise to configure business processes in the systems, performing according to company expectations and are delivered within company expectations. Associates in this position must have a basic knowledge and the ability to deploy configuration principals and use that functional expertise to learn configuration, design patterns and databases for our company systems.

Qualifications and Requirements

• A 4 Year degree in an IT related course of study; 1 -2 years of application configuration preferred
• Ability to learn team software configuration concepts and techniques to create & deploy software and effectively communicate the design necessary for effective software development.
• Ability to learn and understand the following:
• Microsoft SQL Server scripting and Data models
• ARGO, ALFA and CEDAR configuration and concepts
• Company Software Configuration (ARGO, ALFA and CEDAR)
• Security and Data Protection, Security Compliance & Data Storage Solutions
• Reusable Code and Libraries
• Server Side Logic
• Authentication/Authorization and Unit Testing
• Automated performance testing
• Continuous integration
• Expertise in PeopleSoft Toolset preferred

Work Location And Arrangement: This role will be based out of Atlanta, GA CarMax Auto Finance Office (Kennesaw, GA). Associates will work onsite 5 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

This position will be the subject matter expert on all platforms that fall into category of CarMax’s® assets to ensure the protection, integrity and confidentiality of customer, vendor, employee, and business information in compliance with organization policies and standards utilizing current information security technology disciplines and industry standards. This is a unique opportunity at a Fortune 500 company and national brand to expand and develop skills beyond current endpoint or network focus to a broader skill and toolset in the security program. This opportunity provides the ability to both lead implementation and improvements while also providing the opportunity for hands-on operation across the full suite of security capabilities. The Cybersecurity Engineer performs all network and endpoint security activities necessary to ensure the safety of information systems assets and protects systems from intentional and inadvertent access or destruction under limited direction. This role interfaces with application, infrastructure, and network operations teams and develops the necessary procedures to maintain security and educates the user community. The Cybersecurity Engineer also provides metrics, status reports, and audit results for key stakeholders while driving improvements and program maturity.

Essential Responsibilities:

• Desire to keep current with technology and client industry
• Implement, develop, operate, and improve Cybersecurity solutions
• Provide functional and technical expertise on projects that require Cybersecurity services
• Gather information from the business and IT department to develop security-related processes and procedures to continuously improve the security posture of CarMax
• Assist in driving tasks and projects to successful completion through effective project management, customer interaction, and IT coordination
• Effectively triage support problems and respond with the appropriate level of urgency
• Participate in a 24x7 on-call rotation as scheduled, and the ability to perform after hours support as needed

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technical Qualifications:

• Network security technologies: Firewalls, Proxies, Network Access Controls, Intrusion Detection, Intrusion Prevention, Routing
• Familiarity with identity concepts (Authentication, Authorization, and Governance), Data Loss Prevention, Secure coding and configuration standards
• Functional proficiency with at least one coding or scripting language: PowerShell, Python, Java, JavaScript , etc
• Windows server and Linux Operating Systems
• Cloud technology (SaaS, IaaS, PaaS)
• Excellent analytical, troubleshooting, and problem-solving skills and performs well in high pressure or stressful situations
• Excellent organization and time management skills
• Excellent communication skills to include, but not limited to, verbal and written communication; delivering organized presentations; able to tailor message to the audience; and facilitate group discussions with diplomacy and seek diverse opinions
• Ability to effectively estimate the efforts of others and the impact required to accomplish requested tasks/projects

EDUCATION and/or EXPERIENCE:

• 1-5 years of experience in information security operations
• Bachelor’s Degree in Computer Science, Engineering, Cybersecurity, or a related field or equivalent alternative education, skills, and/or practical experience is required.
• Certifications: CISSP, CISA, Security+, CCNA or CCNP Security preferred

Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center and have a Hybrid work arrangement.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

Job Description

What you will do – Essential Responsibilities

• Given long term strategic goals, can lay out a path across many versions.
• Participates in and supports initiatives outside of main area of responsibility.
• High degree of influence of data product direction and has ownership over large components.
• Thinks both strategically and tactically, keeping in mind both technical goals and company goals.
• Provides technical leadership for projects including 3–4 senior level individuals.
• The data engineer will be considered a blend of data and analytics “guru.” This role will promote the available data and analytics capabilities and expertise to business unit leaders and educate them in leveraging these capabilities in achieving their business goals.
• Work with data governance team members and information stewards and participate in vetting and promoting content created in the business and by data scientists to the curated data catalog for governed reuse.
• May be required to present at conferences to demonstrate company’s technical prowess.

Purpose of the role

Senior Principal Engineers partner with Engineers and Solution Architects to develop solutions and implement standards that ensure an unrivaled data experience. You are an expert in your craft and seen as a platform and implementation owner. You are an active contributor in the industry and have a passion for continuous learning.

Senior Principal Engineers practice hands-on development, have oversight of the technical tasks of others, and are the owners of the standards and best practices. Our Senior Principal Engineers act as a technical mentor to others and is an expert in supporting multiple areas of the business.

Qualifications and Requirements

Basic Qualifications

• Bachelor’s Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is required and 8+ years of work experience required in data management disciplines including [data integration, modeling, optimization and data quality], and/or other areas directly relevant to data engineering responsibilities and tasks; multiple certifications preferred or
• Master’s Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is required and 6+ years of work experience required in data management disciplines including [data integration, modeling, optimization and data quality], and/or other areas directly relevant to data engineering responsibilities and tasks; multiple certifications preferred.

Preferred Qualifications

• Expert experience working with large, heterogeneous datasets in building and optimizing data pipelines, pipeline architectures and integrated datasets using traditional data integration technologies. These should include [ETL/ELT, data replication/CDC, message-oriented data movement]
• Strong/expert experience with multiple advanced analytics tools languages such as [R, Python, Java, C++, Scala, others].
• Strong/expert experience with popular database programming languages including [SQL, PL/SQL, others] on both relational and non-relational databases.
• Strong experience with cloud data platforms such as Databricks, Snowflake
• Expert experience with data discovery, analytics, and data quality controls
• Expert experience in data modeling and ontologies
• Strong experience with microservices to Serve Data
• Strong experience in cloud platforms such as Azure, AWS, GCP

Work Location and Arrangement: This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement.

• Associates based in Richmond work onsite 5 days per week.
• Associates based in Plano work onsite 2 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

Essential Responsibilities:

• Identify new opportunities for ML and AI solutions and build and cultivate relationships with leaders across the organization to foster those partnerships
• Influence partners and stakeholders in Data Science and other teams across the organization to prioritize objectives and provide a comprehensive approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations
• Communicate effectively with senior leadership to share progress, raise any roadblocks or impediments to delivery, and also spread awareness of your teams’ achievements
• Create the strategic roadmap that will guide the direction and goals for the team, both in terms of individual project impacts but also overall standards for machine learning and AI utilization in the organization
• Empower your direct reports to lead their teams by providing them with the resources, training, feedback, and a sounding-board to be successful in their roles
• Develop people through effective communication and ongoing feedback
• Manage the budget of your area including budget planning and estimating costs of future development and tracking spend on an ongoing basis
• Create an inclusive and engaging culture for a team of remote and hybrid engineers with varying levels of experience
• Work through others to deliver resilient and scalable technology solutions that solve for complex business problems
• Help drive the broader understanding of the use of machine learning and AI by interfacing with key roles in Operations, Legal, Security, and Technology
• Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be
• Quickly learning the CarMax technology standards and norms and ensuring that your teams follow best practices for change management, security, etc.
• This role will have on-call expectations to be available for major incidents and issues that affect your team’s applications.

Minimum Qualifications:

• Bachelor’s Degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• Optional for sponsorship needs: Master’s Degree in Computer Science, Computer Engineering, or relevant technical field
• 10+ years of software-engineering experience in an enterprise-level environment in one or more of the following areas: machine learning/artificial intelligence, cloud computing, systems engineering
• 5+ years’ experience managing direct reports
• 5+ years’ experience with microservices software architecture
• 5+ years leading the end-to-end design and development of scalable services to be consumed by the enterprise, including monitoring and production support
• 5+ years’ experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
• Demonstrated ability to provide vision for the Cloud Engineering, Software Engineering, and Machine-Learning spaces and inspire teams towards the future
• Proven ability to strategically prioritize by balancing business delivery and value generating work with technical debt and engineering excellence
• Proficient in developing in Python
• Experience with scripting languages such as shell scripts
• Experience in DevOps practices, testing frameworks, and CI/CD
• Experience with Model Development and Deployment (MLFlow, Azure ML)
• Experience with container orchestration (Kubernetes, Docker)
• Experience communicating and working across functions to drive organization-wide solutions

Preferred Qualifications:

• Previous experience deploying large-scale applications on Azure
• Familiarity with MLOps and industry-standard machine-learning Python libraries
• Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services)
• Advanced AI/ML specializations (reinforcement learning, deep learning, NLP)
• Proficient in an object-oriented programming language (i.e. C#, Java)
• Experience using large language models (LLMs) with semantic search frameworks for chatbot implementations

Software Specific Qualifications:

• Experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
• Proficiency developing and debugging in Python
• Experience with Model Development and Deployment (MLFlow, Azure ML)
• Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services)
• Experience with scripting languages such as shell scripts
• Experience in DevOps practices, testing frameworks, and CI/CD
• Proficiency in version control systems (Git) for AI/ML model versioning
• Experience with container orchestration (Kubernetes, Docker)

The Analyst II, Technical Support and Reporting is critical to the company delivering that iconic customer experience by providing data analysis business intelligence and data to support to operational strategies.

What you will do

• Conduct root cause analysis, solving basic to complex data challenges
• Leverage a variety of systems and databases to retrieve data
• Become a subject matter expert in system data and leverage that knowledge to identify critical data elements, translating those into key business metrics
• Maintain existing business reporting and monitoring dashboards for all areas of CAF to support the business in driving execution and managing performance
• Assist in the design and development of enhancements to reports and dashboards to transform the way CAF interacts with data
• Learn and utilize different tools, processes, and services, and work with mentors and peers to developed advanced technical and analytical skills
• Provide front line support on system’s data related questions or issues

Optimize operational efficiency with data

Our company’s success is motivated by our customer-centric, data-informed approach to problem solving, with an unparalleled focus on a company culture that supports our associates and our community. As an Analyst II, Technical Support and Reporting, you will have a direct hand in this effort by evaluating business needs and independently translating insights into meaningful business solutions through a combination of business knowledge and data analysis skills. It takes a tenacious enthusiasm for problem-solving, combined with an inherent passion for doing what’s right, to balance the needs of the business and our customers in these endeavors. You will be entrusted to work independently, in an environment that is collaborative, fast-paced, teamwork-centric, and ever-evolving.

Qualifications and Requirements

• Bachelor’s Degree preferred, in an analytical or technical major
• 1-3 years of experience in an analytical or technical role
• Excellent verbal, written, and interpersonal skills
• Experience required in SQL and DBMS technology; Snowflake preferred; Teradata, Microsoft SQL Server, Oracle, or other major data application acceptable
• Experience preferred in:
• SSRS/PowerBI
• Tableau
• Python
• GitHub or other version control software

Work Location And Arrangement: This role will be based out of Atlanta, GA CarMax Auto Finance Office (Kennesaw, GA). Associates will work onsite 5 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.