Carmax Jobs in Usa

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. As an Operations team, our Senior Principal Engineers research and discover new opportunities to ensure that our products which provide our seamless customer experience have a strong foundation. You will iterate and evolve the cloud platform and applications used to manage the platform, and will develop tools and technologies, learning quickly from our spirit of experimentation. You will have an impact on ensuring that our applications are reliable and resilient by using cloud concepts and technologies. Through strong partnerships and influencing other engineers, architects and management with new ideas that push the teams forward, you will contribute to the overall CarMax Strategy as we build and deliver an exceptional customer experience to ensure customers can buy the vehicles they want in a way that’s right for them!

What you will do – Essential Responsibilities

• Work with fellow associates to develop and build self-service capabilities, and automation, to enable our internal customers to move quickly and deliver on the needs of the business.
• Collaborate with colleagues in design, product management, and systems architecture to develop experimental solutions and bring great ideas to life
• Influence direction within the organization that contributes to the CarMax Strategic Plan, offering innovative ideas that contribute to building win-win solutions through continuous feedback and partnerships with your peer and the leadership team.
• Consult with internal customer and continually evolve the platform and its operations using solid engineering and agile practices.
• Stay on top Industry trends and lead the team in new ideas, processes and best practices to continuously improve what we do and ensure our customer experience is the best it can be

Purpose of the role

Senior Principal Engineers partner with Engineers and Solution Architects to develop solutions and implement standards that ensure an unrivaled customer experience. You are an expert in your craft and seen as a platform and implementation owner. You are an active contributor throughout CarMax Technology and have a passion for continuous learning.

Senior Principal Engineers practice hands-on engineering, have oversight of the technical tasks of others, and are the owners of the standards and best practices. Our Senior Principal Engineers act as a technical mentor to others and is an expert in supporting multiple areas of the business.

Qualifications and Requirements

• Bachelor’s Degree in Computer Science or related Technology field or equivalent experience and 8+ years of work experience or
• Master’s degree in Computer Science or related Technology field or equivalent experience and 6+ years of work experience

Cloud Specific Qualifications and Requirements

• 6+ years of working in and building Infrastructure within a cloud platform - Azure (preferred), AWS, Google (with relatable experience)
• 4+ years scripting or coding experience with one or more languages
• Deep technical experience in infrastructure, build and deployment, including private and public cloud, networking, connectivity, storage, virtualization and access control
• Experience leading engineering efforts or process improvements across multiple teams
• Implementation of Azure networking for enterprise organizations, building of hybrid environments to span existing customer networks and Azure
• Demonstrable experience with a range of Azure cloud capabilities including but not limited to storage, key vaults, virtual networking, web apps, Azure Active Directory, virtual machines, access management and automated deployments
• Demonstrable experience with software development preferably with one or more languages, such as PowerShell, Python, C#
• Demonstrable experience building and deploying resilient cloud architectures
• Demonstrable experience creating and managing CI/CD pipelines using tools such as Team City or Azure DevOps
• Demonstrable experience support Windows or Linux OS
• Mentoring internal and external team(s) in platform management and reusable patterns, and helping to solve complex problems that affect the organization
• Strong attention to detail, problem investigation and diagnostic skills
• Passion for eliminating repetitive manual processes using automation

Work Location and Arrangement:

West Creek: This role will be based out of the CarMax Home Office at West Creek (Richmond, VA) and associates will work onsite 5 days per week

OR

Plano: This role will be based out of the CarMax Dallas Tech Hub (Plano, TX) and associates will work onsite 2 days per week

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

Job Description

6104 - Pleasant Hill - 77 Chilpancingo Parkway, Pleasant Hill, California, 94523

CarMax, the way your career should be!

Cross Functional Store Manager in Training

Position Overview: Under limited supervision by the Location General Manager (LGM), the position is responsible for leading and developing a team of 10-15 cross-functional associates to deliver a world-class selling experience to CarMax customers. This manager stays actively involved in the sales process and creates a culture of learning by driving training to support the CarMax sales process. The manager will oversee a broad spectrum of store operating processes and procedures in an effort to exceed sales goals and achieve effective execution of CarMax policies.

Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Team Overview: The Cross Functional Store Manager in Training will work closely with the Location General Manager and other business managers to ensure the effective execution of CarMax policies and procedures. This role is integral in developing a team of cross-functional associates to deliver exceptional customer experiences and achieve store performance metrics.

Role Responsibilities:

· Strategizes to achieve store’s budgets and performance metrics based on corporate business assumptions and LGM prescribed guidelines.

· Proactively plans for the daily business based on volume and staffing. Executes plans to ensure associates have the tools and training required to deliver a simple and seamless process to the customer tailored to their needs.

· Analyzes and presents store business results and reports them to the Location General Manager and supporting business managers as needed.

· Actively monitors and adjusts staffing levels based on business needs and staffing model.

· Opens and closes the store per schedule. Provides management coverage for the entire store.

· Responsible for managing all aspects of key CarMax Business areas and operating procedures through execution of Area of Responsibility (AOR) duties, leading cross-functional teams and problem-solving opportunities.

· Manages positive associate relations and associate development and role models successful behaviors to drive performance through timely and effective feedback including, but not limited to: Individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process.

· Resolves associate issues in a timely manner and takes appropriate partners.

· Interviews, hires, trains, and promotes associates to support store operations and company growth.

· Leads training and development activities across business areas, including sales, service operations, merchandising, and business operations, to positively impact the customer experience, maximize execution, and minimize risk.

· Partners with and develops associates to resolve customer issues.

· Obtains and responds to customer feedback by directly interacting with customers, internal staff, written surveys as needed.

· Partners with appropriate departments and regional team members as needed.

· Ensures team adheres to asset protection and risk management processes and procedures. Researches and approves transactions that are identified as exceptions to normal business conditions.

· Executes AOR responsibilities according to company guidelines and checklists.

· Manages cash and other payment procedures and paperwork processes associated with the sale, wholesale, service, and purchase of vehicles.

· Identifies and raises awareness of opportunities to reduce waste; analyzes and identifies process improvements.

· Adheres to all CarMax policies and procedures including, but not limited to risk management, loss prevention, standards of professional appearance, and proper recording of time.

· Performs duties and tasks while reporting to the Location General Manager.

· Displays financial responsibility through P&L management.

· Uses all CarMax software and media effectively.

· Complies with all local, state, and federal regulations.

· Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.

Required Qualifications:

· Partner with others when facing complex problems.

· Prioritize competing responsibilities appropriately.

· Multi-task, organize work, and manage time well.

· Model and encourage exceptional team behaviors.

· Speak, listen, and write effectively in dealing with associates and customers.

· Ability to make independent judgments regarding critical business decisions.

· Complete CarMax provided training as required.

· Work in an indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.

· Requires walking or standing for extended periods of time.

· Wear CarMax clothing (acquired through the company) at all times while working in the store.

· Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.

About CarMax: At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The annual salary for this position is:

$82,200.00 - $143,900.00

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About the Team

The primary responsibility of the Logistics Modeling team is to intelligently and efficiently plan how CarMax moves vehicles across its nationwide network. Each year, CarMax completes over 2 million vehicle moves, and our data scientists develop algorithms that determine which moves are executed by CarMax and which are handled by third-party logistics partners. For the moves CarMax completes, the team generates detailed plans specifying exactly which vehicles each driver will transport and when. To be successful, these plans must optimize efficiency while ensuring vehicles arrive on time to meet customer and operational needs.

What You Will Do – Essential Responsibilities

Develop optimal planning strategies that meet both short and long term business objectives

• Leverage exceptional business knowledge, creativity, vision and analytic skills in order to lead the development of optimal logistics planning strategies
• Develop right optimization strategy given CarMax’s unique business model
• Leverage strong analytic communication skills to gain broad buy-in to planning strategies and goals at all levels of the organization
• Continuously improve our logistics strategy by delivering $10-25MM/yr of incremental value

Build a highly engaged team of 4-7 Data Scientists with the skills to implement our logistics strategies across millions of moves each year

• Create a rewarding and challenging environment designed to teach uniquely gifted analytic professionals how to become effective, value adding data scientists
• Leverage strong functional expertise in a quickly evolving field to ensure that team members have the right technology to meet today’s business needs.
• Set specific, actionable short and mid-term goals for each team member
• Challenge, develop & recognize team members when they achieve their goals

Lead the building of Artificial Intelligence to autonomously plan every move in an optimal way

• Leverage strong mathematics, statistics and technology skills (machine learning, Python, etc.) in order to lead the development of sophisticated planning models that autonomously implement our strategies
• Leverage strong computer science and software engineering skills in order to build software that (a) Calculates the optimal logistics plan for each move and (b) Delivers that plan to the logistics team in seconds
• Lead cross functional efforts to implement new models with IT and the field
• Apply exceptional experiment test and design skills in order to measure the business impact of different planning changes

Purpose of the Role

CarMax relies on algorithms to efficiently move vehicles across our network of 200+ stores, ensuring optimal routes, driver utilization, and on-time delivery while minimizing transportation costs. Doing so ensures that we have the right cars at the right prices at the right time and place to meet our customers’ needs. As we continue to innovate our business and shift more of our buying and selling online, we increasingly need to make these decisions quickly with less human intervention. Our team of data scientists plays a critical role in unlocking the business value from these innovations.

Qualifications and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Undergraduate degree with exceptional academic performance in quantitative discipline (Statistics, Math, Data Science, Computer Science, Engineering). Advanced Degree (Master’s/Ph.D.) is a plus.
• Mathematical, modeling, and reasoning skills in order to build complex planning models
• 4+ years’ experience in strategy, analytics and/or data science
• Proven ability to deliver business value by leveraging deep analytic skills in order to solve complex business problems
• Computer programming skills in order to turn the mathematical model into Artificial Intelligence
• Leadership skills necessary to build a highly engaged team and to work cross functionally to implement new logistics models and strategies
• Exceptional verbal, written, and listening skills necessary to (a) effectively manage their team, (b) listen and understand conflicting points of view on complex matters, (c) navigate through potential contentious situations that periodically occur in a change process, and (d) communicate complex ideas.
• Experience managing highly analytical projects and people.

Work Location and Arrangement: This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 5 days per week

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

General Summary:

At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.

Training includes learning the following:

• Roles and responsibilities of functional areas within Service Operations

• End to end production process including inventory management, cosmetic and mechanical repair

• Fundamental management skills of leaders at CarMax through our Management Development Program

Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.

Principle Duties & Responsibilities:

• Ability to demonstrate learnings throughout the training program
• Support the execution of store procedures and processes
• Successfully complete the Management Development Program

Qualifications:

• 3+ Years of experience as a Manager experience preferred
• Work through and manage a team to achieve goals
• Read, interpret and transcribe data in order to maintain accurate records
• Demonstrate the ability to multi-task
• Speak and listen effectively in working with customers/associates, both in person and over the phone
• Demonstrate computer skills with a variety of common and proprietary software
• Possess a valid Driver’s License

Working Conditions:

• Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions.
• Requires walking or standing for extended periods of time.
• Variety of work schedules with shifts that may include nights, weekends, and holidays
• Occasional travel to other work locations
• Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance
• Wears CarMax clothing (acquired through the company store) at all times while working in the store

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice.

This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities.

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate’s employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create and contractual rights of any kind between the Company and its Associates.

SUMMARY:

The Location General Manager (LGM) has ultimate responsibility for store operations of one or more assigned locations. The LGM creates an exceptional associate and customer experience aligned with CarMax culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Management of total store operations including associate development, profitability, customer satisfaction with a concentration on the sales process and budget management
• Utilizes reports, analyzes information, and monitors trends to identify opportunities in the business
• Displays financial responsibility through P&L management
• Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience
• Interviews, hires, trains and promotes associates to support store operations and company growth
• Ensures positive associate engagement and associate development through timely and effective feedback, to include individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process
• Leads senior management team in setting strategy for the store and provides vision, direction, and motivation to team
• Champions and implements both company and store initiatives for consistent execution and continuous improvement
• Manages daily store operations by interpreting, communicating and executing policies and procedures
• Resolves customer and associate issues
• Facilitates and participates in meetings and conference calls

Qualifications:

• Multi-task in a high energy, fast-paced work environment
• Speak, listen, and write effectively in dealings with customers and associates across departments
• Read, interpret, and transcribe data in order to maintain accurate records
• Make independent judgments regarding critical business decisions
• Identify business opportunities and suggest improvements

Education and/or Experience:

• 5+ years management experience, retail management experience preferred
• Completion of CarMax provided training
• Bachelor’s Degree a plus
• Intermediate PC skills

Work Environment:

• Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions
• Rotating schedule with shifts that will include nights, weekends, holidays, 12 hour days
• Occasional travel for meetings, training, and special assignments
• Flexibility to work at multiple locations or relocate
• Wear CarMax clothing (acquired through the company) at all times while working in the store

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Job Description

General Summary:

The Operations Manager (OM) is responsible for all aspects of the Service Operations Department at one or more assigned locations. As a senior manager the OM collaborates with Sales, Business Office, and Purchasing teams to create an exceptional associate and customer experience aligned with CarMax culture.

Principle Duties and Responsibilities:

• Management of team and processes associated with vehicle production and servicing
• Utilizes reports, analyzes information and monitors trends to identify opportunities in the business
• Displays financial responsibility through P&L management
• Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience
• Interviews, hires, trains, and promotes associates to support Service Operations and company growth
• Serves as member of senior management team; collaborates to set strategy for the store and provides vision, direction, and motivation to team
• Champions and implements both company and store initiatives for consistent execution and procedures
• Resolves customer and associate issues
• Facilitates and participates in meetings and conference calls
• Associate Development

Qualifications:

Work requires ability to:

• Read, interpret and transcribe data in order to maintain accurate records
• Complete CarMax provided training in all areas of the Inventory, Cosmetic, and Production processes
• Multi-task in a high energy, fast-paced work environment
• Speak, listen, and write effectively in dealing with customers and associates across departments
• Make independent judgments regarding critical business decisions • Identify business opportunities and suggest improvements

Education and/or Experience:

• 3+ Years of experience as a Manager, retail management preferred
• Bachelor’s Degree a plus
• Intermediate computer skills

Competencies:

• This position is assigned to the CarMax Senior Manager Competencies (see CarMax Way for list of competencies)

Working Conditions:

• May require walking or standing for an extended period of time
• Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions
• Rotating schedule with shifts that will include nights, weekends, holidays and 12-hour days
• Occasional travel for meetings, training, and special assignments
• Flexibility to work at multiple locations or relocate
• Wears CarMax clothing (acquired through the company) at all times while working in the store

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice.

This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

General Summary:

The Service Operations Support Manager in Training is accountable for performing the job duties and responsibilities below, which primarily involve managing and leading associates.

Principle Duties and Responsibilities:

• Manage and lead associates to achieve production targets, maintain and control inventory levels, and provide exceptional customer service.
• Conduct informal and formal observations of associates
• Communicate expectations and provide feedback to associates
• Participate and make recommendations in the screening/hiring and development of associates
• Maintain key performance measures
• Learn, participate and execute continuous improvement efforts • Assist with the development and execution of production plans
• Ensure proper inventory levels of all materials and equipment including, but not limited to personal protective equipment, tools, and chemicals using the supply ordering system
• Provide support to sales, business office and purchasing teams when needed
• Ensure compliance with all aspects of risk management including the administration of loss prevention, facility maintenance, environmental, health, and safety guidelines
• Handle customer concerns in a quick, efficient, and friendly manner.
• Other duties and responsibilities as assigned by the Operations Manager

Job Specifications:

• Possess a minimum of 5 years management experience in a complex, fast paced environment
• Work through and manage a team to achieve production goals
• Read, interpret and transcribe data in order to maintain accurate records
• Demonstrate the ability to multi-task
• Speak and listen effectively in dealing with customers/associates, both in person and over the phone
• Demonstrate above average computer skills with a variety of common and proprietary software

Working Conditions:

Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions.

Requires walking or standing for extended periods of time.

Variety of work schedules with shifts that may include nights, weekends, and holidays

Occasional travel to other work locations

Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Front Line Manager in Training

Position Overview

At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.

Training includes learning the following:

· Roles and responsibilities of functional areas within Service Operations

· End-to-end production process including inventory management, cosmetic and mechanical repair

· Fundamental management skills of leaders at CarMax through our Management Development Program

Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Team Overview

Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence and leadership readiness across the store.

Role Responsibilities

· Ability to demonstrate learnings throughout the training program

· Support the execution of store procedures and processes

· Successfully complete the Management Development Program

Required Qualifications

· Work through and manage a team to achieve goals

· Read, interpret and transcribe data in order to maintain accurate records

· Demonstrate the ability to multi-task

· Speak and listen effectively in working with customers/associates, both in person and over the phone

· Demonstrate computer skills with a variety of common and proprietary software

· Possess a valid Driver’s License

· Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions

· Requires walking or standing for extended periods of time

· Variety of work schedules with shifts that may include nights, weekends, and holidays

· Occasional travel to other work locations

· Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance

· Wears CarMax clothing (acquired through the company store) at all times while working in the store

Preferred Qualifications

· 3+ Years of experience as a Manager preferred

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Front Line Manager in Training

Position Overview

At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.

Training includes learning the following:

· Roles and responsibilities of functional areas within Service Operations

· End-to-end production process including inventory management, cosmetic and mechanical repair

· Fundamental management skills of leaders at CarMax through our Management Development Program

Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Team Overview

Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence and leadership readiness across the store.

Role Responsibilities

· Ability to demonstrate learnings throughout the training program

· Support the execution of store procedures and processes

· Successfully complete the Management Development Program

Required Qualifications

· Work through and manage a team to achieve goals

· Read, interpret and transcribe data in order to maintain accurate records

· Demonstrate the ability to multi-task

· Speak and listen effectively in working with customers/associates, both in person and over the phone

· Demonstrate computer skills with a variety of common and proprietary software

· Possess a valid Driver’s License

· Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions

· Requires walking or standing for extended periods of time

· Variety of work schedules with shifts that may include nights, weekends, and holidays

· Occasional travel to other work locations

· Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance

· Wears CarMax clothing (acquired through the company store) at all times while working in the store

Preferred Qualifications

· 3+ Years of experience as a Manager preferred

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

Launch your career as a Strategy Analyst at CarMax. This role offers the opportunity to make meaningful contributions from day one, to build deep functional expertise in a critical area of our business, and to develop skills in analytics, strategy, and influence that will drive your career forward.

About Strategy at CarMax

CarMax operates one of the most complex retail and supply chain operations in the country as we sell over a million vehicles to our retail and wholesale customers a year, while serving millions of customers across 250+ locations and digital channels. Our Strategy teams tackle the key questions that define our business: Which vehicles should we acquire and from what channels? How do we efficiently move and recondition millions of cars? How do we allocate inventory across our network? How do we create seamless omnichannel experiences as customers shop online, via phone, and in stores? Our analysts partner closely with Product, Technology, and Operations leaders to answer these questions, driving both operational excellence and strategic innovation.

The Role:

• Analyze - Use your analytic skills to work with CarMax’s industry-leading data while solving unique business challenges. Create insights that drive our success and industry innovation
• Collaborate & Influence – Partner with leaders across the organization to deploy insights and shape strategies. Use presentation and communication skills to share analytic findings and effect positive change
• Learn & Grow - Tackle diverse business problems. Benefit from training & experiences that enhance both technical (e.g., coding, analytic methods) and soft skills (e.g., communication, storytelling)
• Contribute to our Community - Join a vibrant community of over 200 full-time analysts from diverse backgrounds. Build friendships and professional relationships that will enrich your experience and contribute to your future success.

Our Values:

Our analysts address important business opportunities, embodying CarMax’s four core values while bringing analytic solutions to life:

• Do the Right Thing: We uphold a culture of integrity, promoting a respectful and inclusive work environment.
• Put People First: We prioritize associate development, healthy work culture & ensuring a great experience for our customers.
• Win Together: Teamwork is key; we learn from each other and value diverse perspectives.
• Go for Greatness: We strive for continuous improvement, enhancing our skills and the products we create & solidifying CarMax’s industry leadership.

Core Competencies:

• Practical experience (coursework, projects, research, internships)
• Enthusiasm for growth, development, and learning
• Curiosity and critical thinking skills
• Passion for problem-solving and leadership development
• Proactivity and commitment to delivering results
• Dedication to continuous improvement and innovation

Requirements:

• Bachelor’s Degree required, in an analytical/quantitative major preferred
• 1-2 years of experience in an analytical role
• Proficiency with computers and database systems and/or software packages preferred (ex. SQL, Snowflake, Python, Tableau, PowerBI, Microsoft Suite)
• Excellent verbal, written, and interpersonal skills

Work Authorization:

Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

Work Location and Arrangement: This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 5 days per week.

About CarMax:

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About this job

The Senior Benefits Analyst independently manages projects, analyzes data, and program information to identify trends, efficiencies, and opportunities for improvement. This role applies industry best practices and emerging technologies—including AI—to recommend process enhancements, support program owners and vendors, and drive strategic initiatives that elevate the associate experience. With oversight of complex cross-functional efforts, the analyst builds business cases, creates and evaluates reporting, and supports high performance and engagement across the Benefits portfolio while ensuring people-first program delivery.

What you will do – Essential Responsibilities

• Lead and manage complex, cross-functional Benefits projects with a strong focus on process efficiency, data-driven decision making, and continuous improvement.
• Develop KPIs and reporting to analyze associate behavior, enrollment, and program utilization; translate insights into actionable recommendations that enhance program performance and the associate experience.
• Identify operational gaps and drive scalable improvements across the Benefits portfolio by leveraging strong analytical and problem‑solving skills.
• Partner with Benefits program owners and vendors to support program governance, build business cases, and ensure high-quality delivery and engagement.
• Operate with minimal management oversight while balancing multiple priorities; perform other projects and duties as assigned.

Purpose of the role

This role serves as a lead Analyst on the Benefits Team, providing cross-functional support across the full portfolio of Health, Wellness, and Financial benefit programs. By leveraging industry best practices and technology, the Senior Analyst independently manages complex projects, conducts advanced analysis, and develops insights that identify interdependencies, barriers, and opportunities for improvement. Leveraging strong analytical skills, efficiency models, and technology, this role drives process optimization and strategic recommendations that elevate program performance and the associate experience. The Senior Analyst builds strong relationships with internal partners and external vendors, oversees implementation work performed by other analysts, and influences change across the Benefits portfolio. Operating with minimal oversight, this role plays a critical part in shaping strategic outcomes and supporting future-focused Benefits initiatives.

Qualifications and Requirements

Education/Experience:

• 3+ years of experience in benefits administration, benefits analysis, data analytics, project management, or related work supporting complex programs; experience leading cross-functional initiatives is strongly preferred.
• Demonstrated experience in process improvement, KPI development, and efficiency modeling;
• Proven ability to independently manage projects, analyze complex data sets, and translate insights into strategic recommendations.
• Bachelor’s degree or Professional Certifications such as CEBS, PPMC or CAP, or a related field preferred.

The requirements listed below are representative of the knowledge, skill, and/or abilities for this position:

• Strong customer service focus, delivers on customer commitments; presents value-added recommendations to the customer
• Utilizes advanced analytical thought and quantitative methods in analyzing existing programs, policies and processes to drive improvements
• Strong planning and execution skills; seeks challenging work and is adept at managing multiple projects
• Communicates clearly and effectively through verbal, written, and non-verbal methods; promotes projects and initiatives effectively to various levels of the organization
• Ability to work both independently and as part of a team. Works well with others and builds strong partnerships and network; contributes to team goals
• Expresses opinions and innovative ideas; connects team goals with larger departmental or organizational goals
• Works through others and shares knowledge and insights to aide in their development
• Proven organizational skills – must be able to multi-task and operate in a fast-paced challenging environment
• Ability to maintain confidentiality in all aspects of the job
• Workday systems experience is beneficial, but not required
• Proficiency in Microsoft Office suite required, specifically Outlook, Word, Excel, Access, PowerPoint

Work Location and Arrangement: This role will be based out of the CarMax Home Office in Richmond VA office with onsite work 5 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About The Team

The Supply Chain Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax's supply chain operations. CarMax's supply chain business is undergoing an exciting transformation focused on optimizing how we acquire, recondition, and move vehicles which is helping us extend our market leadership while positioning us for future growth. The Supply Chain Strategy team is at the center of this transformation, serving as thought leaders who provide strategic direction and data-driven insights that guide decision-making across our supply chain operations

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

CarMax sources hundreds of thousands of vehicles each year through consumer purchases, auctions, and other channels. Each vehicle goes through a complex journey from acquisition through reconditioning and logistics before it's ready to be sold to customers. The Supply Chain Strategy team leverages data, analytics, and strategy to optimize this journey, ensuring we purchase an optimal mix of cars, recondition those cars efficiently, and move them through our network to support growth of our retail sales.

There are several sub-teams on Supply Chain Strategy who focus on different parts of the vehicle lifecycle. As a Sr. Analyst in Supply Chain Strategy, you will work with business partners in our Product, Technology, and Operations to help drive the supply chain business forward on a team focused on one of these areas:

• Consumer Supply Strategy – Works to optimize how we acquire vehicles directly from consumers through our digital and omnichannel processes
• B2B Strategy – Works to enhance the way we exchange with other businesses through selling at our auction or buying directly from third parties
• Merchandising Strategy – Works to ensure we can evaluate and buy vehicles through all channels through efficient and effective operations
• Logistics Strategy – Works to optimize vehicle movement throughout our network and balance the tradeoff of cost and speed
• Service Operations Strategy – Works to enhance reconditioning operations, ensuring vehicles are prepared efficiently and to quality standards that support customer satisfaction

What You Will Do – Essential Responsibilities

Some of our roles lean towards partnering more closely with the Product organization and serving as product analyst, whereas others lean towards partnering more closely with Field Operations organization and serving as an operational analyst. In either of those roles, a successful Sr. Analyst would:

• Be an analytic partner and establish a close working relationship with a product manager or our operational partners
• Design and analyze tests to evaluate effectiveness of changes to our products or operational changes
• Enhance analytical tools, such as models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, PowerBI, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Two or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

Work Location and Arrangement: This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 5 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About The Team

The Supply Chain Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax's supply chain operations. CarMax's supply chain business is undergoing an exciting transformation focused on optimizing how we acquire, recondition, and move vehicles which is helping us extend our market leadership while positioning us for future growth. The Supply Chain Strategy team is at the center of this transformation, serving as thought leaders who provide strategic direction and data-driven insights that guide decision-making across our supply chain operations

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

CarMax sources hundreds of thousands of vehicles each year through consumer purchases, auctions, and other channels. Each vehicle goes through a complex journey from acquisition through reconditioning and logistics before it's ready to be sold to customers. The Supply Chain Strategy team leverages data, analytics, and strategy to optimize this journey, ensuring we purchase an optimal mix of cars, recondition those cars efficiently, and move them through our network to support growth of our retail sales.

There are several sub-teams on Supply Chain Strategy who focus on different parts of the vehicle lifecycle. As a Manager in Supply Chain Strategy, you will work with business partners in our Product, Technology, and Operations to help drive the supply chain business forward on a team focused on one of these areas:

• Consumer Supply Strategy – Works to optimize how we acquire vehicles directly from consumers through our digital and omnichannel processes
• B2B Strategy – Works to enhance the way we exchange with other businesses through selling at our auction or buying directly from third parties
• Merchandising Strategy – Works to ensure we can evaluate and buy vehicles through all channels through efficient and effective operations
• Logistics Strategy – Works to optimize vehicle movement throughout our network and balance the tradeoff of cost and speed
• Service Operations Strategy – Works to enhance reconditioning operations, ensuring vehicles are prepared efficiently and to quality standards that support customer satisfaction

What You Will Do – Essential Responsibilities

Some of our roles lean towards partnering more closely with the Product organization and serving as product analyst. In those roles, a successful manager of strategy would:

• Be a strategic thought partner for our product organization by closely partnering with a product manager to help define the strategic direction of one area of our supply chain
• Demonstrate analytic excellence through ensuring we appropriately set up and read product tests, providing a data-backed perspective to opportunity solution tree exercises, and own the creation and maintenance of reports and dashboards to monitor KPIs
• Present recommendations to product executives to collect buy in

Other roles lean towards partnering more closely with our Field Operations organization and serving as an operational analyst. In those roles, a successful manager would:

• Drive execution through the identification of KPIs, target setting, and the creation of management systems and accompanying reporting suites to drive accountability
• Support the implementation of change initiatives by consulting on key strategic problems and analytical work tracks
• Present insights and recommendations to key business partners to achieve consensus for change

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, PowerBI, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Four or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

Work Location and Arrangement: This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 5 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

General Summary:

At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.

Training includes learning the following:

• Roles and responsibilities of functional areas within Service Operations

• End to end production process including inventory management, cosmetic and mechanical repair

• Fundamental management skills of leaders at CarMax through our Management Development Program

Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.

Principle Duties & Responsibilities:

• Ability to demonstrate learnings throughout the training program
• Support the execution of store procedures and processes
• Successfully complete the Management Development Program

Qualifications:

• 3+ Years of experience as a Manager experience preferred
• Work through and manage a team to achieve goals
• Read, interpret and transcribe data in order to maintain accurate records
• Demonstrate the ability to multi-task
• Speak and listen effectively in working with customers/associates, both in person and over the phone
• Demonstrate computer skills with a variety of common and proprietary software
• Possess a valid Driver’s License

Working Conditions:

• Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions.
• Requires walking or standing for extended periods of time.
• Variety of work schedules with shifts that may include nights, weekends, and holidays
• Occasional travel to other work locations
• Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance
• Wears CarMax clothing (acquired through the company store) at all times while working in the store

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice.

This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities.

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate’s employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create and contractual rights of any kind between the Company and its Associates.

Sell with Confidence. Grow with AutoNation.

AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.

Estimated Monthly Earnings: $5,000-$7,000, with unlimited earning potential.

Why You’ll Love Working Here:

• Competitive benefits: 401K matching program, medical/dental/vision insurance, HSA/FSA, PTO, paid holidays, employee vehicle discounts and more
• Career paths into finance, management, and beyond
• A culture built on trust, transparency, and teamwork

What We’re Looking For:

• Strong communication and interpersonal skills
• A desire to help people and exceed expectations
• Sales or customer service experience preferred

Apply now and start building a career with purpose and potential.

What are the requirements?

• Proven ability to provide an exceptional customer experience
• Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity
• Over 1 year automotive sales experience
• Proven ability to exceed established automotive sales and customer service goals
• Excellent communication, consultative, interpersonal and organizational skills
• The willingness to follow up, and follow-up again, with customers
• Valid in-state driver’s license and an acceptable, safe driving record
• High school diploma or equivalent

Why should I work for AutoNation?

• You want to work for a car dealer that has a strong moral compass and treats all its associates with respect
• You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.
• We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.
• How will I be paid? Will I receive training?
• As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!
• Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build your book of business and close deals like the expert you already are.