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The Relationship Manager (RM) is responsible for coordinating care and operations for a patient population in an office within a region of the Long-Term Home Health/PDN Division (TS2). In this role, you will report to the Director of Operations (DOO).

• Ensures the needs of the agency and the patients are met through appropriate scheduling, staffing, recruiting, and hiring
• Meets recruiting goals as assigned by DOO
• Responsible for referral/intake process to include onsite visits
• Ensures insurance eligibility and proper authorizations
• Responsible for creating, maintaining, and taking on-call responsibilities
• Attends in services as requested
• Works closely with the local Director of Nursing, Case Manager, and field staff to coordinate operations and clinical care
• Ensures accurate processing of payroll through verification with clinical staff
• Assists DOO in achieving financial metric goals
• Demonstrates knowledge and adherence to the policies and procedures and holds staff accountable for carrying out the duties outlined in the manuals, state and federal regulations, and company best practices and processes
• Maintains rapport with clients and employees and effectively promotes harmonious interpersonal relationships
• Meets all deadlines on special projects as assigned
• Maintains confidentiality of all employees, patient/client PHI and company issues
• Performs all other job duties as assigned

• High School Diploma required, Bachelor's degree in Business (preferred)
• Minimum of 1 year management experience in healthcare field, Home Health (preferred)
• Working knowledge of Microsoft Office including Outlook, Excel, and Word

• Medical, Dental, and Vision Insurance
• Paid Time Off and Paid Sick Time
• 401(k)
• Referral Program

Pay Range: $55,000 - $70,000 / salary with bonus

Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.

We are currently hiring Managers who hold our same high standards of quality and customer service. Responsibilities are to assist the GM in managing the daily operations of a Wendy's restaurant, to participate in the achievement of store objectives and to assist in interviewing, recommending, selecting and training shift supervisors and crew members. Will participate in creating and maintaining an environment and culture of communicating and engaging team members effectively, along with providing excellent customer service at all times.

Health, Life, Dental and Vision insurance

401k (with company match)

Competitive Wages

Paid Vacation

Payroll Deduction Plan for Shoes for Crews

Credit Union Memberships

Performance Based Incentives

One-on-one Training

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Ability to learn and apply Wendy's standard operating procedures, policies and procedures, Human Resources policies and procedures. The RM must have the ability to provide supervisory practices. Ability to satisfactorily complete recommended corporate training programs, including, but not limited to, crew positional training program, Wendy's Management Institute and food safety training.

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

20410 W CATAWBA AVE CORNELIUS, NC 28031

Locums
- Neurosurgery Opportunity Near Phoenix, AZ Experience a rewarding locum tenens opportunity in Neurological Surgery, offering comprehensive hospital coverage in the vibrant state of Arizona.

This assignment spans from December 26th to January 1st and January 16th to 21st, commencing at 7 am and concluding at 7 am, providing a unique chance for a Neurological Surgeon seeking a short-term commitment.

As a Neurological Surgeon, your role will revolve around hospital coverage, requiring a spectrum of surgical experience encompassing laminectomies, cranial procedures, spinal fusions, and endovascular interventions.

Proficiency in using the Cerner EMR system is essential for seamless documentation and workflow within the medical facility.

This dynamic opportunity calls for expertise in Spine and Cranial Neurosurgery, including the capability to perform External Ventricular Drain (EVD) placements.

The assignment prioritizes delivering comprehensive neurological care, catering to a diverse caseload and ensuring optimal patient outcomes.

Nestled near 4949 E Van Buren St RM 187, Phoenix, AZ 85026, this location offers not only a stimulating medical environment but also a chance to explore the diverse culture and beauty of the surrounding area.

Embrace a community that values your specialized expertise in Neurological Surgery while experiencing the warmth and vibrancy of Arizona.

For those intrigued by this engaging Neurological Surgery locum tenens role, contact MD Staff at or via email at .

Reference Job ID for additional details and express your interest in this enriching opportunity.

Step into this unique locum tenens experience, where your specialized skills meet a welcoming Arizona setting, allowing you to provide exceptional care and experience professional fulfillment in a dynamic medical landscape.

HDAJOBS MDSTAFF

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team at Aspen Dental as a Senior Manager, L&D, Non-Clinical.

Job Summary:

This Senior Manager is an important part of the Learning and Development team and has accountability for development strategies and programs for non-clinical team members. This role will report to the Director, L&D and partner closely with the Field leadership team to create and implement learning solutions and programming that support field team members at all stages of their development.

This Senior Manager is a proven leader who can effectively collaborate with the Field leadership team and other partners in Learning & Development and Human Resources. This leader is a strong performance consultant who can develop solutions and programming to build foundational to advanced knowledge, skills and abilities. This leader has experience orchestrating organizationally complex work and demonstrating business impact through data. This leader must also be hands-on with a willingness to analyze and build, unafraid to roll-up their sleeves to get projects done.

Essential Responsibilities:

• Partner with the Field leadership team and the broader L&D and HR teams to understand specific development needs for Aspen Dental field team members, including operations skill development, leadership and professional development and business management skills.
• Design, develop and deliver a suite of highly effective learning solutions, programs, tools and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc.
• Create and enable successful learning plans for each role including PSC, OM, OL, RM and TD.
• Manage learning and development Field programs from end-to-end, design, development, communication, facilitation, implementation and program analysis.
• Drive a learning culture within the Field team.
• Understand the specific needs of each learner audience so you can advocate and adapt for their specific needs and preferences.
• Lead a team of end-to-end, non-clinical L&D professionals, providing direction, coaching and support to optimize the performance and potential of each team member.
• Evaluate existing Field programs/content for impact and alignment with organizational needs. Iterate and provide recommendations for learning experiences that increase reach, impact, and future capability requirements.
• Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to improve the experience for future learners.
• Serve as a Learning and Development thought partner. Proactively research and identify opportunities to apply new thinking to improve effectiveness and on the job performance. Stay in touch with learning field trends and best practices.
• Partner with others to solve business problems and execute learning and development initiatives.
• Other duties as assigned.

Requirements/Qualifications:

• Education Level: Bachelor’s degree required
• A minimum of 7+ years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce.
• A minimum of 5 years project management experience using project management tools to manage medium to large scale content development projects.
• A minimum of 3+ years leading a team of L&D professionals.
• Advanced understanding of adult learning theory and principles.
• Highly developed skill in instructional design and implementing development programs for all audiences.
• Strong business insight, with the ability to credibly make a business case, by linking current and anticipated business challenges with learning and development solutions.
• Well versed in multiple applications of digital learning, just-in-time / micro-learning, and blended learning strategies.
• Strong capabilities in data analytics (as it pertains to measuring learning).
• Experience providing consultation to senior leadership on strategic initiatives.
• Excellent communication and influencing skills at all levels in the organization and extreme flexibility to be proactive in a fast paced, ever-changing environment.
• Excellent facilitation skills. Experience in small and large group facilitation in multiple modalities.
• Ability to travel as needed.

Starting at $119,000+ DOE with a 15% bonus

A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Title: Formulation Scientist

Location: Skillman, NJ

Schedule: On-site, M-F

Contract Duration: 1 year contract w/ possible extensions

Benefits: Health, Dental, Vision, Sick Pay, PTO, 401k

Expected Compensation: $30- 35/hr

Expected Start Date: March 2025

Looking for an Formulation Scientist fo the Skin Health R&D team located in Skillman, NJ. This department is responsible for the commercialization of existing products.

The Technician will support and be responsible for laboratory related activities for anti-aging consumer products for skin care. The successful candidate will work under the guidance and mentorship of a more experienced PPD Scientist to perform product development activities. The Assistant Scientist will maintain current knowledge and will adhere to Kenvue procedures.

Key Responsibilities:

Support product development activities under guidance:

1. Execute experiments

2. Process formulated consumer products at a lab scale

3. Monitor and perform lab stability testing (pH, viscosity, appearance, odor)

4. Supports accurate record keeping and documentation

5. Analyze test results compared to specifications/protocols/benchmark

6. Order specific raw materials from specific suppliers and organize per project

7. Log RM samples into and out of GMM system.

8. Organize stability batches and keep stability calendar of sample pull dates, pull samples from chambers on appropriate dates and perform necessary stability readings

9. Deliver and log in samples to microbiology and analytical partners.

10. Organizes laboratory and order supplies from internal GMP warehouse

11. Identify and suggest improvements for those activities/processes

12. General organization and equipment maintenance/ calibration

13. Timely completion of compliance wire training.

Qualifications:

0-2 years of experience with BS degree or equivalent

Requirements needed:

· Able to process formulated consumer products at lab scale

· Able to execute experiments with guidance

· Manage laboratory samples

· Execute physical testing of samples

· Ability to handle and prioritize multiple tasks/deliverables

· Adhere to safety procedures of laboratory

The Estimator is responsible for ensuring all flooring bids are technically accurate, competitively structured, and financially sound before submission to customers. This role serves as the final quality control checkpoint for bid accuracy, scope alignment, and margin protection across new construction and large project bids.  

They will work closely with sales, estimating, purchasing, and operations to ensure bids are properly structured, risk is identified early, and projects are prepared for successful execution. 

This position requires extensive experience in flooring estimating, construction bidding, and plan/spec review, with the ability to identify scope gaps, quantity errors, and pricing risks before bids are released. This role plays a critical part in protecting company margin, preventing costly project mistakes, and improving bid quality across the organization. 

Primary Responsibilities:

Bid Strategy & Quality Control

• Review large and complex flooring bids prior to submission.
• Validate takeoffs, material quantities, labor assumptions, and pricing structures.
• Ensure bids align with project plans, specifications, and scope requirements.
• Identify risk areas such as:
• Scope gaps
• Quantity miscalculations
• Incorrect product specifications
• Margin erosion
• Installation complexity
• Provide feedback and corrections to estimators and sales teams before submission.

Preconstruction Review

• Review architectural plans and specifications for flooring scope.
• Confirm scope alignment between drawings, specifications, and proposals.
• Identify missing scope or potential change order risks prior to bid submission.
• Assist estimating team in improving bid structure and consistency.

Margin Protection

• Ensure bids meet company margin expectations.
• Identify pricing risks before customer submission.
• Flag bids that require leadership review.

Bid Process Improvement

• Identify recurring estimating errors and training opportunities.
• Develop internal bid review standards and checklists.
• Support ongoing estimator training and quality improvement.

Post-Award Project Validation

• Review awarded bids to confirm final scope and pricing accuracy.
• Ensure project setup in ERP reflects the approved bid structure.
• Confirm correct materials, quantities, and pricing before purchasing.

Cross-Department Coordination

• Work closely with sales, estimating, purchasing, operations, and finance to ensure projects are properly prepared for execution.

Required Experience

• 5–10+ years of construction estimating experience
• Extensive flooring estimating experience
• Experience reviewing construction plans and specifications
• Strong knowledge of flooring materials and installation methods
• Experience preparing or reviewing large project bids
• Strong understanding of construction scopes and subcontractor bidding
• Advanced Excel skills
• Experience with estimating software

Preferred

• Experience estimating large multifamily or production builder projects
• Experience with takeoff software such as:
• MeasureSquare
• PlanSwift
• Bluebeam

No Recruiters, please.

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and reimagine the communications and technologies that connect the world. The Chief Information Office is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency and enhancing the experience of end users. Guided by experienced leaders, Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence, ensuring every solution is robust and efficient. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

What you’ll do:

Design and deliver enterprise-grade solutions for Release and Change Management within IT Service Management. Drive automation, data driven and AI enabled integration, and process optimization to enhance resilience, accelerate delivery, and ensure service reliability. Focus on transitioning from fragmented, application-specific practices to mature enterprise models by embedding AI-powered capabilities such as predictive risk analysis, automated change validation, and intelligent scheduling across RM/CM processes.

• Architecture & Design: Build scalable, high-availability systems for standardized RM/CM processes. Integrate automation, AI, and data analytics for efficiency and consistency.
• Agile & DevOps Enablement: Embed SAFe, Agile, DevOps, and CI/CD principles. Optimize pipelines for rapid, secure deployments.
• Data and AI-Enabled Release Management Strategy: Transition from fragmented, app-driven practices to a mature enterprise model by embedding data and AI-powered capabilities across solution areas—predictive analytics, automated risk assessment, and intelligent change validation.
• Requirements & Integration: Translate business needs into technical specifications. Ensure seamless integration with ITSM platforms, cloud services, and infrastructure.
• Sprint-Based Delivery: Use iterative sprint approach to develop standardized policies and tools, pilot quickly, and scale across the enterprise.
• Technical Leadership: Guide cross-functional teams, foster innovation, and align solutions with business objectives.
• Performance & Reliability: Analyze system performance, troubleshoot proactively, and minimize incidents. Benchmark metrics. Building Dashboard for tracking progress and metrics.
• Governance & Compliance: Standardize RM/CM processes with secure, auditable, and repeatable patterns.
• Continuous Improvement: Use post-release analytics to refine processes and adopt emerging trends.
• Documentation & Training: Maintain clear documentation and deliver training on AI-enabled RM/CM strategy to enterprise partners.
• Mentoring; Drives Culture of Continuous Improvement

What you’ll need:

• Expert level Knowledge of SDLC for SAFe Agile and DevOps environments; best-in-class Release and Change Management framework and IT Service Management.
• Data and AI Skillset: Advanced Data analytics, KPI metrics, and Prompt Engineering expertise; Guiding development of Agentic AI workflows and Gen AI use cases; Power BI, Python
• Governance and Communication: Establishing process framework, Implementing solutions and tools, Building standardized playbooks, and leading governance boards for ATS-wide implementation

What you’ll bring:

Required

• 7+ years in Systems Engineering, ITSM, RM/CM
• Expertise in SAFe, Agile, DevOps, CI/CD, Data Analytics, building Gen AI use cases
• Experience with AI technologies, Python, SQL, data analytics, Power BI and ITSM tools (e.g., ServiceNow)
• Modern Enterprise Release Management/Change Management and ITSM
• Advanced expertise in Excel, PowerPoint, PowerBI

Preferred

• BS/BA in Computer Science
• Preferred Tools (Modern Release Management processes for Agile and DevOps environments)
• Jira Align, JSM, Jira Cloud, Git for enterprise RM/CM
• Relevant certifications (SAFe, Agile, DevOps, AI/ML)

Our Principal System Engineering earns between $141,300-$237,400 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone.

Description

Position Title: Assistant Residential Manager

Position Location: Jefferson, WI.

Summary: Provides for the day-to-day operation of the residential program by providing

coordination and oversight in the areas of quality assurance and client health. Provides overall

support to persons served by teaching skills that foster independence and community

integration as directed and guided by the person's Individual Service Plan (ISP). Serves as

primary backup to the Residential Manager and is a Residential Manager in Training.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

Assists in daily delivery of quality residential facilities and programs that meet organizational

branding and external licensing standards

Coordinates, tracks, and provides/arranges transportation for medical appointments for persons served.

Ensures medical appointment outcomes and documentation are communicated/routed to appropriate

staff and pharmacy (ex. medication changes, changes in health status, special orders, follow-up

appointments, etc.). Ensures person served medications are available as prescribed.

Understands and assists the Residential Manager (RM) in effective execution of home and client

budgets and finances

Acts as second to the Residential Manager (RM) and assumes RC responsibilities in their

absence.

Participates in On-call rotation

Ensures services are provided in accordance with CARF standards, funding sources, licensing agency requirements, and organizations policy.

Ensures that all services provided are in accordance with the client's Individual Service Plan

(ISP)

Communicates effectively (face-to-face, verbal, written, digital) and works collaboratively with

the interdisciplinary team

Performs other duties as assigned.

Requirements

• Required Competencies: This position also requires proficiency of all DSP competencies at all levels.
• Familiarity with CARF standards, organizational standards and policies funding sources,
• and licensing requirements as applicable
• Demonstrates intermediate level written and verbal communication skills
• Ability to present themselves professionally in both appearance and communication
• Strong understanding of DSP training requirements
• Ability to lead and manage others professionally, create and retain interpersonal relationships
• with all members of the organization and external stakeholders
• Demonstrates an active interest in and has the ability to enhance and apply new skills
• Good organizational skills and ability to meet deadlines
• Has the initiative to guide others in mastering new systems, processes, or programs.
• Ability to effectively diffuse negativity with coworkers
• Acts as a champion for change.
• Ability to independently respond to crisis situations
• Demonstrated leadership qualities

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The

requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High School Diploma or equivalent, one to three years related work experience preferred, or an equivalent combination of training or experience upon hire or promotion.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,

common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral,

or diagram form. Ability to deal with problems involving several concrete variables in

standardized situations.

Computer Skills:

Knowledge of Microsoft Office Suite Products, Internet, and email. Ability to learn and utilize software programs

Certificates, Licenses, Registrations:

Ability to complete and maintain all required training in accordance with organizational requirements and County, State, and Federal regulations.

Driving Requirements:

This position requires that an employee is able to drive for work purposes and must maintain a valid driver's license with a driving record that meets the standards set forth by the organization. This position may require the employee to operate a 15-passenger van and/or lift bus. This position may also require the use of the employee's personal vehicle, which would require valid

vehicle insurance.

Other Skills and Abilities:

Ability to respond to and de-escalate behavioral issues. Strong organizational, time management, and interpersonal skills. Ability to maintain confidentiality. Ability to make sound decisions and problem solve. Ability to establish and maintain effective professional working

relationships. Ability to be flexible to meet the needs of the organization.

Other Qualifications:

Related post secondary education preferred. Knowledge of developmental disabilities.

Experience working in a human service related field in a CARF accredited facility desired.

Ability to maintain a work schedule that allows for visibility in assigned areas when persons

served and staff are present.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit;

reach with hands and arms; use hands to finger, handle, or feel; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift

and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Required

Preferred

Job Industries

• Other

Analytical Product Manager

User Feedback & Competitor Comparison (Advanced WiFi)

Pay: $65-$70/hr

Location: Greenwood Village, Co. 4 days onsite/1 day remote.

Goal

• Bolster data driven investigations to improve Advanced WiFi performance, end‑client interoperability, and overall customer satisfaction by leveraging internal and external customer/user feedback into actionable investigations.

Program Overview

• Review and facilitate user feedback loops for both internal employee and external customers insight
• Maintain open, rapid communication channels with internal stakeholder teams to make actionable impacts from reviewed customer/user feedback
• Inform Spectrum’s roadmap by tracking device ecosystem trends and upcoming features
• Lead competitor comparison documentation and upkeep for all ISP, FWA, and third-party WiFi Hardware and Advanced Feature offerings
• Ability to make decisions and solve problems while working under pressure
• Ability to develop strong working relationships with peers and project members
• Demonstrated experience defining and implementing Lean frameworks within a large enterprise
• Experience with Jira, Confluence, SharePoint, Tableau, and social media aggregation tools such as Talkwalker a plus
• Experience in Telecommunications industry
• Knowledge and experience with Agile delivery frameworks: Agile, Scrum, Kanban, SAFe, Scrum at Scale, LeSS, Lean, Six Sigma

Key Responsibilities

• Synthesize insights from dual feedback streams
• Combine qualitative (sentiment, themes, verbatim comments) and quantitative data (trends, volume, NPS/CSAT scores, engagement metrics) from internal employee programs and external WiFi 7 social/user feedback into clear, prioritized insight reports, executive summaries, and interactive dashboards.
• Translate user and employee voice into actionable product improvements by identifying high-impact pain points, feature requests, and opportunities; create data-backed prioritization frameworks to influence the product roadmap for both WiFi 7 router hardware/firmware and internal employee-facing programs/tools.

• Define and track success metrics tied to feedback
• Establish and monitor KPIs such as sentiment trends, issue resolution velocity, feedback loop closure rate, NPS/CSAT uplift, adoption of addressed features, and reduction in recurring complaints for both internal programs and WiFi 7 router user experience.
• Manage proactive social media engagement and reputation by working with social/media/customer success teams to respond to public feedback, escalate critical issues, convert detractors into advocates, highlight product wins based on positive mentions, and mitigate potential reputational risks emerging from WiFi 7 discussions.

• Roadmap and strategy
• Partner closely with engineering, firmware, UX, and hardware teams to define requirements, write user stories/epics, and ensure that validated feedback directly shapes iterations, bug fixes, new capabilities (e.g., enhanced mesh, AI-driven optimization), and release planning for WiFi 7 products and internal solutions.
• Facilitate cross-functional alignment and feedback review cadences Lead regular insight-sharing sessions, roadmap alignment meetings, and working groups with stakeholders (engineering, support, marketing, customer success, leadership) to present findings, gain buy-in, and track progress on feedback-driven initiatives.

• Governance and compliance
• Ensure data privacy, regulatory compliance, and responsible use of device intelligence.
• Maintain partner scorecards and periodic business reviews.

Core Processes (owned by this role)

• Feedback Collection and Analysis:
• Design and implement systems for gathering feedback from internal employees on company programs, tools, and services, including surveys, focus groups, and usage analytics.
• Monitor and analyze social media channels (e.g., Twitter/X, Reddit, Facebook, LinkedIn) for user feedback on WiFi 7 routers, identifying trends, pain points, and opportunities related to performance, usability, security, and features like multi-gigabit speeds, low latency, and enhanced spectrum efficiency.
• Synthesize qualitative and quantitative data from both internal and external sources to create actionable insights reports, dashboards, and recommendations.

• Product Strategy and Integration:
• Collaborate with engineering teams to prioritize feedback-driven features and bug fixes for WiFi 7 routers, ensuring alignment with technical standards (e.g., 802.11be) and market demands.
• Influence the roadmap for internal employee programs by translating feedback into iterative improvements, such as enhancing user interfaces, integration with existing systems, or adding new functionalities.
• Work with marketing and customer success teams to respond to social media feedback, turning negative experiences into product wins and amplifying positive user stories.

• Cross-Functional Leadership:
• Lead feedback review meetings with stakeholders, presenting data-backed proposals to senior leadership.
• Develop metrics for success, such as Net Promoter Score (NPS), sentiment analysis scores, and resolution rates for identified issues.
• Stay abreast of industry trends in WiFi technology, user experience design, and feedback management tools to innovate collection methods.

Qualifications

• 7+ years in Product Management, Partner/Program Management, or Technical Account Management; telecom/broadband/Wi‑Fi domain experience strongly preferred.
• Hands‑on experience designing and running customer feedback loops and opening investigations based on trending data.
• Strong understanding of Wi‑Fi technologies (802.11ac/ax/be), DFS behavior, mesh systems, client steering/roaming, and device interoperability.
• Proven experience driving cross‑functional programs with Engineering, QA, Operations, Legal, and Marketing.
• Data‑driven: able to define KPIs, interpret telemetry, and build actionable insights (e.g., Tableau/Looker).
• Tools: Jira/Confluence, release management systems, device telemetry platforms; familiarity with Plume/OpenSync, CUJO DI, and prior experience working with vendors a plus.

Success Metrics (KPIs)

• Reduction in RC/TC rates tied to partner/interoperability issues.
• Experience Feedback SLA adherence: # of Tier‑1 partners onboarded and active
• NPS/CX improvements for cohorts impacted by interop fixes
• Decrease in repeat trouble calls for identified device categories or

RELATED WORK EXPERIENCE Number of Years:

Project Management experience 7+

Lean/Agile process experience 3+

EDUCATION, CERTIFICATION & LICENSES:

Bachelor’s degree in computer science, business, marketing, information systems, business administration or related field, or equivalent experience

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Are you skilled in performance marketing and looking to join a fun, friendly and driven team at a leading global content agency? If the answer to all the above is yes, you might just be our new Performance Marketing Specialist!

N365 Group is going through a global expansion and growing rapidly. That’s why we’re looking for talented people to join our small but mighty US team and help write the next successful chapter of our story.

The Performance Marketing Specialist will be based in New York and work on a hybrid schedule.

Who are we looking for?

Someone with experience in content creation, media buying/optimization and client communication. Where many agencies silo these tasks, we combine them to the benefit of our employees and our clients. You will work on our native advertising campaigns designed to drive conversions, like purchases or sign-ups, using data-driven optimization of content. You will create content in the form of articles, ads and videos - the more creative you are the better! - and manage, measure and optimize these campaigns on platforms like Meta, Snap, Reddit and TikTok. We'll also be asking you to work closely with data in our business manager accounts and to analyze and communicate data enthusiastically and professionally to internal and external stakeholders. Being metric-obsessed is a definite pro! It's essential that you take on a lot of responsibility – in return, you'll have ample space to drive your own ideas forward.

Haven’t heard of N365 Group? Here’s what you need to know:

Simply put, N365 Group is a leading global content agency focused on generating measurable results for our clients by providing the most effective advertising solutions on the market. With offices in 5 countries (Stockholm, London, Copenhagen, Oslo, and New York) and clients all over the world, you’ll be working at an innovative, fast-paced company with smart people that are passionate about their work.

We work with clients who value direct performance, like Bally's, Native Path, Visit Valencia, Be the Match, Fridays, Bet 99, , Sleep Cycle and Weight Watchers.

What will your day-to-today look like?

Work with small- and large-scale customers across different industries. Create diverse engaging content with focus on campaign KPIs. Work continuously in our business manager accounts with real-time optimization to achieve campaign goals. Develop new strategies and ideas to creatively optimize campaigns. Report data and insights to clients on a weekly – or sometimes – daily basis. Share results and insights with the team. Support client relationships together with Account Managers. Collaborate closely with fellow Performance Marketing Specialists and Account Managers on new business proposals.

What you bring to the table…

You’re a team player. Working well as part of a team and helping others are crucial components of our success. Comfortable writing and creating content in a fast-paced environment with tight deadlines. Humble and not afraid to reconsider the status quo to help develop our business. Like and understand social media, especially Meta. Being able to spin creative ideas quickly is an asset. A self-starter with a strong sense of responsibility. You should also be prepared to go the extra mile when it's necessary – we work in a constantly evolving industry, so sometimes this is essential! Ability to communicate clearly and with enthusiasm towards the sales team and our clients - this is not a back office role!

Why do you want to work with us?

N365 Group is built on collaboration and support. Our flat structure means everyone can share ideas and contribute, and we work together to help the company and each other grow. We value curiosity, initiative, and a strong work ethic, and provide opportunities for personal and professional development. With offices around the world, team members collaborate globally and can take part in travel and experiences that broaden their experience.

Job Type

Full-time, Contract

Benefits:

401(k)

Health insurance

Dental and Vision Insurance

Flexible spending account

Paid Time off

Parental Leave

Commuter Benefits

What we expect

We do not expect you to be anyone but yourself, but there are certain skills that we think will help you keep our clients happy. Your ability to handle responsibilities and stress, in addition to the way you operate in an ad-hoc environment, will contribute to your success here. We are looking for candidates who are driven by the need to be the best and who are willing to work hard to achieve it.

THE FOLLOWING WILL BE TO YOUR ADVANTAGE

Marketing and Advertising Experience: 5 Years (Preferred)

Paid Social Media Marketing: 3 Years (Preferred)

Content Creation: 3 years (Preferred)