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As a Assistant Manager for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the Assistant Manager works productively and supervises restaurant Colleagues to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift.
- Serves customers correct, complete orders within service time goals, according to the Customer Service Standards, the Priority Guidelines, the Telephone and Front Counter station procedures and if necessary, the Remedy Process.
- Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
- Utilize the huddle board to effectively position the team
- Know and support appropriate personnel policies, labor laws and safety procedures
- Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
- Transition into opening/closing duties
- Make guests really happy by providing great guest service
- Resolve guest complaints/issues
- Lead team members to open, transition, and close shifts
- Manage and organize the line and delegate duties to team members
- Know and uphold standards for product quality
- Work the line as needed
- Promote sales on the shift through suggestive selling and knowledge on in-store promotions
- Execute and support all food safety requirements and practice
- Control food costs, labor, waste, and cash on the shift
- Count drawers and follow proper daily cash handling procedures
- Complete additional e-learning as required
The Assistant Manager receives direction and training from the Restaurant Manager. The Assistant Manager is responsible for supervising other Colleagues and provides adult supervision to Colleagues less than 18 years of age. During each shift, they motivate, direct and coach Colleagues to work proficiently at their assigned stations and then follow-up to ensure tasks are completed in a timely manner according to Little Caesars procedures.
REQUIREMENTS
- Minimum 18 years of age
- Have previous experience in restaurants, retail or a position involving customer contact, previous leadership experience preferred.
- Possess a high school diploma, or equivalent, and possess basic math skills.
- Legally authorized to work in the United States.
- Great communication skills to communicate effectively with guests and co-workers
- Must have a positive attitude and ethics which support our values and culture
- Must be a strong team player
- Ability to train and coach others
- Ability to work a standard schedule of 20-30 hours per week
- The ability to lift up to 55 pounds.
- The ability to push and pull up to 55 pounds.
- The ability to squat or crouch to lift items from floor level.
- Ability for twisting of the back up to 90 degrees left and right.
- Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor
- Ability to stand for long periods of time.
- Must be able to work Friday, Saturday and Sunday.
As the fastest growing pizza chain in the U.S., theres no denying that Little Caesars is doing something right. Were an international brand thats a household name and a front-of-mind decision when youve got pizza on the brain.
Weve grown tremendously since opening the first store in 1959 and were still growing. But, at the end of the day, our success as a big-town name is because of our focus on small town values.
As a Assistant Manager for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the Assistant Manager works productively and supervises restaurant Colleagues to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift.
- Serves customers correct, complete orders within service time goals, according to the Customer Service Standards, the Priority Guidelines, the Telephone and Front Counter station procedures and if necessary, the Remedy Process.
- Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
- Utilize the huddle board to effectively position the team
- Know and support appropriate personnel policies, labor laws and safety procedures
- Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
- Transition into opening/closing duties
- Make guests really happy by providing great guest service
- Resolve guest complaints/issues
- Lead team members to open, transition, and close shifts
- Manage and organize the line and delegate duties to team members
- Know and uphold standards for product quality
- Work the line as needed
- Promote sales on the shift through suggestive selling and knowledge on in-store promotions
- Execute and support all food safety requirements and practice
- Control food costs, labor, waste, and cash on the shift
- Count drawers and follow proper daily cash handling procedures
- Complete additional e-learning as required
The Assistant Manager receives direction and training from the Restaurant Manager. The Assistant Manager is responsible for supervising other Colleagues and provides adult supervision to Colleagues less than 18 years of age. During each shift, they motivate, direct and coach Colleagues to work proficiently at their assigned stations and then follow-up to ensure tasks are completed in a timely manner according to Little Caesars procedures.
REQUIREMENTS
- Minimum 18 years of age
- Have previous experience in restaurants, retail or a position involving customer contact, previous leadership experience preferred.
- Possess a high school diploma, or equivalent, and possess basic math skills.
- Legally authorized to work in the United States.
- Great communication skills to communicate effectively with guests and co-workers
- Must have a positive attitude and ethics which support our values and culture
- Must be a strong team player
- Ability to train and coach others
- Ability to work a standard schedule of 20-30 hours per week
- The ability to lift up to 55 pounds.
- The ability to push and pull up to 55 pounds.
- The ability to squat or crouch to lift items from floor level.
- Ability for twisting of the back up to 90 degrees left and right.
- Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor
- Ability to stand for long periods of time.
- Must be able to work Friday, Saturday and Sunday.
As the fastest growing pizza chain in the U.S., theres no denying that Little Caesars is doing something right. Were an international brand thats a household name and a front-of-mind decision when youve got pizza on the brain.
Weve grown tremendously since opening the first store in 1959 and were still growing. But, at the end of the day, our success as a big-town name is because of our focus on small town values.
As a Assistant Manager for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the Assistant Manager works productively and supervises restaurant Colleagues to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift.
- Serves customers correct, complete orders within service time goals, according to the Customer Service Standards, the Priority Guidelines, the Telephone and Front Counter station procedures and if necessary, the Remedy Process.
- Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
- Utilize the huddle board to effectively position the team
- Know and support appropriate personnel policies, labor laws and safety procedures
- Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
- Transition into opening/closing duties
- Make guests really happy by providing great guest service
- Resolve guest complaints/issues
- Lead team members to open, transition, and close shifts
- Manage and organize the line and delegate duties to team members
- Know and uphold standards for product quality
- Work the line as needed
- Promote sales on the shift through suggestive selling and knowledge on in-store promotions
- Execute and support all food safety requirements and practice
- Control food costs, labor, waste, and cash on the shift
- Count drawers and follow proper daily cash handling procedures
- Complete additional e-learning as required
The Assistant Manager receives direction and training from the Restaurant Manager. The Assistant Manager is responsible for supervising other Colleagues and provides adult supervision to Colleagues less than 18 years of age. During each shift, they motivate, direct and coach Colleagues to work proficiently at their assigned stations and then follow-up to ensure tasks are completed in a timely manner according to Little Caesars procedures.
REQUIREMENTS
- Minimum 18 years of age
- Have previous experience in restaurants, retail or a position involving customer contact, previous leadership experience preferred.
- Possess a high school diploma, or equivalent, and possess basic math skills.
- Legally authorized to work in the United States.
- Great communication skills to communicate effectively with guests and co-workers
- Must have a positive attitude and ethics which support our values and culture
- Must be a strong team player
- Ability to train and coach others
- Ability to work a standard schedule of 20-30 hours per week
- The ability to lift up to 55 pounds.
- The ability to push and pull up to 55 pounds.
- The ability to squat or crouch to lift items from floor level.
- Ability for twisting of the back up to 90 degrees left and right.
- Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor
- Ability to stand for long periods of time.
- Must be able to work Friday, Saturday and Sunday.
As the fastest growing pizza chain in the U.S., theres no denying that Little Caesars is doing something right. Were an international brand thats a household name and a front-of-mind decision when youve got pizza on the brain.
Weve grown tremendously since opening the first store in 1959 and were still growing. But, at the end of the day, our success as a big-town name is because of our focus on small town values.
As a Assistant Manager for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the Assistant Manager works productively and supervises restaurant Colleagues to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift.
- Serves customers correct, complete orders within service time goals, according to the Customer Service Standards, the Priority Guidelines, the Telephone and Front Counter station procedures and if necessary, the Remedy Process.
- Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
- Utilize the huddle board to effectively position the team
- Know and support appropriate personnel policies, labor laws and safety procedures
- Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
- Transition into opening/closing duties
- Make guests really happy by providing great guest service
- Resolve guest complaints/issues
- Lead team members to open, transition, and close shifts
- Manage and organize the line and delegate duties to team members
- Know and uphold standards for product quality
- Work the line as needed
- Promote sales on the shift through suggestive selling and knowledge on in-store promotions
- Execute and support all food safety requirements and practice
- Control food costs, labor, waste, and cash on the shift
- Count drawers and follow proper daily cash handling procedures
- Complete additional e-learning as required
The Assistant Manager receives direction and training from the Restaurant Manager. The Assistant Manager is responsible for supervising other Colleagues and provides adult supervision to Colleagues less than 18 years of age. During each shift, they motivate, direct and coach Colleagues to work proficiently at their assigned stations and then follow-up to ensure tasks are completed in a timely manner according to Little Caesars procedures.
REQUIREMENTS
- Minimum 18 years of age
- Have previous experience in restaurants, retail or a position involving customer contact, previous leadership experience preferred.
- Possess a high school diploma, or equivalent, and possess basic math skills.
- Legally authorized to work in the United States.
- Great communication skills to communicate effectively with guests and co-workers
- Must have a positive attitude and ethics which support our values and culture
- Must be a strong team player
- Ability to train and coach others
- Ability to work a standard schedule of 20-30 hours per week
- The ability to lift up to 55 pounds.
- The ability to push and pull up to 55 pounds.
- The ability to squat or crouch to lift items from floor level.
- Ability for twisting of the back up to 90 degrees left and right.
- Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor
- Ability to stand for long periods of time.
- Must be able to work Friday, Saturday and Sunday.
As the fastest growing pizza chain in the U.S., theres no denying that Little Caesars is doing something right. Were an international brand thats a household name and a front-of-mind decision when youve got pizza on the brain.
Weve grown tremendously since opening the first store in 1959 and were still growing. But, at the end of the day, our success as a big-town name is because of our focus on small town values.
Imagine working for a company that measures its success based off the growth of its colleagues. A company that invests in its future by investing in you. Little Caesars/Blue Line Distribution is a company where our colleagues make an impact.
Blue Line Distribution, the in-house distributor for Little Caesars Pizza, has been family owned and operated for over 50 years; and is dedicated to leading customized and innovative food service logistics with safety as a top priority. We are now hiring Class A Truck Drivers in Greensboro, North Carolina.
Driving with Blue Line Distribution:
- Starting pay is at $27.51 per hour with overtime after 40 hours.
- Average 40-50 hours/week.
- Coverage area is North Carolina, South Carolina, Tennessee, and Virginia.
- Center runs Sunday night, through Thursday night. Generally, a 4-day work week with your weekends off. Last dispatch Thursday. Mixture of local and overnight routes.
- Routes dispatched between 6:00pm and 11:00pm.
- Lift-gate, electric pallet jack or cart/ramp for easier use of unloading into stores.
Why Blue Line:
- Weekly home time- 4-day work week
- Three weeks of Paid Time Off (PTO).
- Accident forgiveness and re-training
- No Dash Cams
- Meal Per Diem after 10 hours ($8)
- Company paid Footwear/Uniform program.
- Company paid hotel (CLC Lodging)
- Layover premium ($32)
- 401k with Company Match after 6 months.
- Medical, Dental, Vision Insurance, Etc.
- State of the art equipment leased through Penske.
- Minimal Slip Seating
- Recession proof business
- Family oriented atmosphere that promotes growth from within.
Who You Are:
- One (1) year of verified tractor-trailer experience with a class A CDL license.
- No more than 3 moving violations in the past 3 years.
- No more than 1 DOT preventable accident in the past 3 years. All accidents will be reviewed.
- Must be able to pass DOT pre-employment drug screen, DOT physical, and road test.
- Direct Store Delivery experience preferred.
- Registered to the FMCSA Clearing House.
Blue Line Distribution is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
Location: Wheeling, WV. We will also consider candidates from the Columbus, OH location to work at that site.
Schedule: Monday-Friday 1pm - 9:30pm EST
Qualifies for an additional $1.75/hour shift differential.
Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.
Do you have a keen eye to even the smallest of details? This position could be for you! In this role, your primary function will be document review and preparation. This includes creating spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents to support the client’s brand and track the progress of all work.
Job duties:
Create and edit legal documents to client specifications using applicable software.
Transcribe tapes, scan, and clean documents, and convert documents to/from different file formats.
Recover/restore corrupted document files when needed.
Handle sensitive and/or confidential documents and information.
Transcribe tapes, scan and clean documents, and convert documents to/from different file formats.
Use document comparison software, red-lining, and general editing to correct legal documents as directed.
Create complex formulas and functions to analyze data
Produce spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents as requested.
As part of the shift, may need to intake work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester and prioritize work requests across team
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
Associate degree preferred. An equivalent combination of education and/or experience may be considered when the degree is directly related to the functions of the job.
Minimum of two years’ experience in a legal document production environment preferred.
Expert knowledge of MS Excel, including ability to use spreadsheets, graphing, tables, calculations and automation efficiently to process large quantities of data.
Advanced knowledge of MS Office (Excel, and PPT), including formatting documents with Styles, and generating a table of contents and table of authorities; strong keyboarding and typing skills
Ability to work in a fast-paced, team environment and as an independent operator.
Attention to detail with emphasis on accuracy and quality.
Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
The salary range for this role at the noted RRD location is $20- $22 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#WLWV
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
Location: Wheeling, WV. We will also consider candidates from the Columbus, OH location to work at that site.
Schedule: Tuesday to Saturday, 7:00pm to 3:30am EST
Qualifies for an additional $2.75/hour shift differential.
Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.
Do you have a keen eye to even the smallest of details? This position could be for you! In this role, your primary function will be document review and preparation. This includes creating spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents to support the client’s brand and track the progress of all work.
Job duties:
Create and edit legal documents to client specifications using applicable software.
Transcribe tapes, scan, and clean documents, and convert documents to/from different file formats.
Recover/restore corrupted document files when needed.
Handle sensitive and/or confidential documents and information.
Transcribe tapes, scan and clean documents, and convert documents to/from different file formats.
Use document comparison software, red-lining, and general editing to correct legal documents as directed.
Create complex formulas and functions to analyze data
Produce spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents as requested.
As part of the shift, may need to intake work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester and prioritize work requests across team
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
Associate degree preferred. An equivalent combination of education and/or experience may be considered when the degree is directly related to the functions of the job.
Minimum of two years’ experience in a legal document production environment preferred.
Expert knowledge of MS Excel, including ability to use spreadsheets, graphing, tables, calculations and automation efficiently to process large quantities of data.
Advanced knowledge of MS Office (Excel, and PPT), including formatting documents with Styles, and generating a table of contents and table of authorities; strong keyboarding and typing skills
Ability to work in a fast-paced, team environment and as an independent operator.
Attention to detail with emphasis on accuracy and quality.
Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
The salary range for this role at the noted RRD location is $20- $22 /hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#WLWV
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
Little Caesars, America's best value in pizza, is looking for energetic and fun people to join our team at our location in Highland. We are hiring hourly Shift Lead Managers for the morning, afternoon, and evening shifts.
We offer a competitive starting wage and there are lots of opportunities for advancement. If you are a team player who is ready to learn and grow with a great company, we would love to meet you!
Values:
Serve Others: We are in the business of making our customers' lives easier every chance we get. We are generous and selfless.
Own Your Work: We give more than what's expected. We embrace accountability and care deeply. We have relentlessly high standards and never accept less than the best.
Invent Something: We make things happen. We are curious, adventurous and open-minded. We believe in taking the initiative to improve whatever we touch. We dream it, then do it.
Never Give Up: We act fast with fearless determination. Obstacles never stop us from reaching our goals.
Be an All-Star: We believe in more than just being a player. We aim to raise the bar, inspire, motivate, mentor, and make an impact. We strive to be a force of good and a source of fund.
Requirements:
- Authorized to work in the United States
- Friendly
- Fun
- Hard working
- Dependable
- Respectful
Responsible for assisting the Count Room supervisory staff and participating in the dropping and counting the money that is pulled off the casino floor and other revenue sources.
How You Will Create the Extraordinary- Sorts, counts, and records contents of slot, table game and poker drop boxes, bill changers and currency drop boxes, and Sportsbook Kiosk currency according to set procedures.
- Wraps all moneys picked up daily and transfers to vault.
- Transfers drop devices/carts from casino floor to count rooms.
- Removes drop boxes from carts and assembles in numerical order to determine if all boxes have been delivered and accounted for.
- Sorts, counts, straps, and records the results of daily counts in accordance to departmental and regulatory policies.
- Compares and contrasts totals from physical count to those entered in the computer as well as the numbers recorded on currency counters.
- May be assigned to verify, strap, and seal back currency.
- Prepares reports recording any discrepancies from the computer totals to the actual physical totals, while notifying the lead, or manager to any variance between the two.
- When assigned as computer operator, will enter all receipts.
- Identifies different denominations of gaming chips and currency; also required to count and stock chips and currency.
- Retrieves full and empty drop boxes.
- Performs minor repairs and maintenance on count room equipment and drop boxes.
- Notifies count room leadership of malfunctioning equipment.
- Maintains an ethical work habit in adhering to regulatory, departmental, and company policies.
- Performs other duties as assigned, always presenting oneself as a credit to Caesars and encourages others to do the same.
- Must present a well-groomed appearance.
- Compares information contained in drop boxes to data stored on computer terminal.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
- High school diploma or equivalent required.
- Must be 21+
- Prior count room or money handling experience (casino or bank) is preferred.
- Must be able to work any day of the week due to demand.
- Adding machine, computer terminal operation, and currency counting machine skills helpful.
- Basic mechanical (repair) ability preferred.
- Must possess a team mentality with the ability to work in a secured and surveillance area for prolonged period of time with coworkers.
- Must have the manual dexterity to open small locks, grip as well as remove and replace slot boxes while maintaining a fast pace to meet time constraints.
- Must be able to maintain a fast pace under stressful conditions.
- Must be able to read, write, speak and understand English.
- Must be able to obtain a LA Gaming License.
Additional Requirements
- Must be able to stoop, bend, kneel, crouch and pick-up money dropped on floor.
- Must be able to grip objects and have good finger movement when counting and handling currency.
- Must be able to differentiate denominations of chips and authenticity of currency.
- Must be able to stand for extended periods of time.
- Must be able to operate a computer, ten key adding machine and money counter.
- Must be able to respond to visual and aural cues.
- Ability to continuously maneuver in and around the casino, and around all count rooms.
- Ability to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.
- Ability to work at a fast pace in mentally and physically stressful situations.
Job Identification 79092
Job Schedule Part time
Locations Horseshoe Bossier City (On-site)
Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly
The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.
(* denotes an “essential function”)
- *Utilize appropriate logs and/or tracking software for all document production work
- *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- *Perform work in document production, proofreading, intake and workflow coordination functions, as needed
- *Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
- *Communicate with team members, lead, supervisor or client on job or deadline concerns
- *Meet contracted deadlines for service delivery to our clients
- *Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work, as requested
- Adhere to Williams Lea Tag policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner
- High school diploma or equivalent
- Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents
- Strong attention to detail; able to work on multiple projects simultaneously
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
The salary for this role at the noted RRD location is $17.25 / hour. Starting pay decisions
are determined based on multiple factors including but not limited to relevant education, qualifications,
skills, experience, certifications, proficiency, performance, shift, location, and other business
needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on
the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include
medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life
insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption
assistance, tuition assistance and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
