Caesar Cipher Translator Jobs in Usa
2,541 positions found — Page 15
Director, Account Management
Location: Nashville, TN
Work Environment: On-Site Daily in Nashville plus travel
About the Company
Our client is a pharmacy intelligence organization specializing in medical benefit drug strategy, value-based contracting, and cell and gene therapy management.
The company partners with health plans nationwide to optimize medical drug spend by integrating clinical expertise, trade strategy, and advanced analytics. Their platform helps payers drive measurable savings while improving outcomes for patients.
About the Role
Our client is seeking an experienced and relationship-driven leader to serve as Director of Account Management. This Nashville-based role will lead the strategy, communication, and performance delivery for a portfolio of health plan clients.
The Director will translate complex clinical and contractual data into actionable strategies that reduce costs, align clinical policy with rebate value, and strengthen long-term client partnerships. The ideal candidate combines strategic thinking with operational execution and thrives in a fast-paced, collaborative environment.
Key Responsibilities
• Serve as the primary strategic and relationship lead for assigned health plan clients
• Build and maintain executive-level relationships with Pharmacy leaders and Medical Directors
• Translate clinical, outcomes, and rebate data into clear, actionable recommendations for clients
• Partner cross-functionally with Trade Relations, Clinical Pharmacy, and Analytics teams to align strategy and deliver measurable results
• Lead quarterly business reviews and client presentations using data-driven insights to highlight performance and opportunities
• Ensure operational excellence across client onboarding, reporting, and delivery commitments
• Leverage AI tools and advanced analytics to enhance efficiency, insight generation, and client value
• Maintain strict HIPAA and PHI compliance standards
Qualifications
• PharmD or RN strongly preferred; MBA or MMHC strongly preferred
• 3+ years of experience in a health plan, PBM, or managed care environment
• Demonstrated success in account management, clinical strategy, or client services within healthcare
• Strong understanding of formulary design, rebate contracting, and clinical policy alignment
• Exceptional communication and presentation skills, with the ability to translate complex concepts for executive audiences
• Proven ability to manage multiple high-impact client relationships
• Willingness to travel up to 40% for client meetings, business reviews, and conferences
Why Join This Organization
• Opportunity to help shape the future of medical benefit and cell and gene therapy management
• Collaborative, high-performing team focused on clinical integrity, innovation, and measurable outcomes
• Competitive compensation and comprehensive benefits package
• Nashville-based role working closely with leadership across Clinical, Trade, and Analytics
Equal Opportunity Employer
Our client is an Equal Opportunity Employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Priority consideration is provided to those who apply directly at is looking for a sharp, design-minded Client Coordinator to help us deliver thoughtful, high-level service across our client base.
This role sits at the front of the client journey—guiding inquiries, shaping proposals, and helping translate a client’s ideas into a clear, well-considered plan. The ideal candidate combines strong organization and communication skills with an intuitive design sensibility, helping transform broad direction into thoughtful selections and cohesive proposals.
Coordinators play a key role in shaping the client experience—balancing warm, responsive communication with precise behind-the-scenes coordination. This is a detail-driven role with real responsibility and real impact, supporting both revenue growth and the quality of the projects we bring to life.
What You’ll Do
This role balances client coordination and proposal development (80%) with regional relationship-building in the Charleston and coastal markets (20%).
Client Coordination & Proposal Development (80%)
Guide clients through the early stages of the Mayker experience while developing thoughtful, well-scoped proposals.
- Become a Mayker expert with a fluent knowledge and appreciation for our services and product offerings
- Field inbound inquiries from new and existing clients, creating a thoughtful and timely start to the client journey
- Ask smart questions that help uncover a client’s goals, priorities, and aesthetic direction
- Develop estimates and proposals across Mayker’s verticals (events and interiors)
- Translate client conversations into clear scopes of work and product selections
- When appropriate, help shape the early concept of a project—curating selections and combinations that support a cohesive vision
- Create proposal materials that communicate ideas clearly and beautifully
- Manage proposal revisions, follow-ups, and communication leading up to booking
- Track multiple client projects simultaneously while maintaining organized timelines and documentation
- Ensure confirmed projects are clearly scoped and organized for handoff to the production team
- Support the Client Services Director on larger or more complex projects
This portion of the role requires someone who is both highly organized and creatively thoughtful, able to handle straightforward proposals efficiently while contributing design-minded thinking when a project calls for it.
Coastal Market Presence & Relationship Building (20%)
Support Mayker’s continued growth and relationships in the Charleston and coastal markets.
- Build and maintain relationships with planners, venues, and creative partners in the Charleston region
- Occasionally attend client meetings, walkthroughs, or installations in the coastal market
- Represent Mayker at select networking opportunities or industry gatherings
- Help strengthen Mayker’s presence and reputation within the coastal events community
Who You Are
- Strategic and detail-driven
You naturally think a few steps ahead and catch the things others miss.
- Design-minded
You have strong aesthetic instincts and can translate broad direction into thoughtful selections and ideas.
- Calm under pressure
You’re great at juggling multiple timelines, personalities, and moving parts while maintaining composure.
- Exceptionally organized
You thrive on structure and clarity, and can move quickly without losing track of details.
- A thoughtful communicator
Whether written, verbal, or face-to-face, your communication is clear, warm, and professional.
- A relationship builder
You enjoy connecting with people and building genuine relationships with clients and collaborators.
- A team player
You take ownership of your work while supporting the broader team.
Candidates with backgrounds in event planning, hospitality, or design are strongly encouraged to apply.
Who You’ll Report To
Client Services Director
What to Know
- This is a full-time position. Hours may flex slightly depending on the seasonality and timing of events, but the role is expected to average 45 hours per week (8:00 AM - 5:00 PM)
- Salary Range: $58,000–$68,000 depending on experience.
(The role may be structured hourly or salaried depending on the candidate.)
- While much of the work can be done remotely, Charleston, SC is the preferred location. Mayker frequently works in the Charleston and coastal markets, and this role will help strengthen our relationships and presence in the region.
- Approximately 10–20% of the role may involve in-person meetings, walkthroughs, networking events, or occasional project installs.
What Tools You’ll Use
- Canva
- Clickup
- Copper
- Google Suite
- Slack
- QuickBooks
- Custom Mayker developed softwares
We’re looking for an Experience Transformation Partner to lead some of our most important brand relationships. This is a senior client‑facing role for someone who lives at the intersection of creativity, experience design, and modern marketing. You’ll partner directly with CMO/CDO‑level leaders to shape multi‑year experience roadmaps while owning the health, growth, and day‑to‑day leadership of the account.
This role blends client partnership, experience strategy, and cross‑disciplinary orchestration — guiding teams across design, content, CRM, digital marketing, and product to deliver work that moves brands and customers.
What You’ll Lead
Client Leadership & Relationship Ownership
- Serve as the primary partner for senior marketing, digital, and experience executives.
- Build and deepen trusted relationships across brand, digital, product, and customer teams.
- Understand client ambitions and translate them into solutions that drive brand, business, and customer impact.
- Own relationship health, expectation‑setting, and long‑term strategic alignment.
- Navigate complex stakeholder environments with clarity, confidence, and diplomacy.
- Advocate for the client internally while ensuring teams stay aligned to the vision.
Experience Strategy & Marketing Transformation
- Advise CMOs, CDOs, and experience leaders on customer experience, digital marketing, content ecosystems, loyalty, and self‑service.
- Translate brand strategy into connected digital experiences that drive acquisition, engagement, and retention.
- Shape multi‑year transformation roadmaps across CX, CRM, analytics, and MarTech.
- Guide clients through the evolution of their marketing and experience operations.
Cross‑Disciplinary Orchestration
- Bring together design, content, CRM, analytics, engineering, and product teams to deliver cohesive, high‑performing experiences.
- Partner with internal capability leads to craft integrated solutions and own the narrative for the client.
- Ensure work is strategically aligned, creatively elevated, and flawlessly delivered.
- Oversee programs end‑to‑end — from insight to concept to execution to measurement.
Commercial Growth & Portfolio Expansion
- Own revenue growth and account expansion across your portfolio.
- Identify new opportunities across CX, digital marketing, content, loyalty, and self‑service.
- Lead pitch efforts, shape proposals, and build a strong pipeline.
- Be accountable for growth targets and long‑term account performance.
Leadership & Delivery Excellence
- Lead multidisciplinary teams with clarity, empathy, and high creative and strategic standards.
- Ensure programs run smoothly with strong communication, documentation, and stakeholder alignment.
- Apply consulting and agency frameworks to diagnose problems and shape solutions.
- Share best practices and elevate ways of working across teams.
- Foster a unified, collaborative culture across internal and client teams.
About You
- 12–20 years in digital marketing, CX, design, or transformation roles within agencies or consultancies.
- Proven experience partnering with CMOs, CDOs, and senior marketing leaders.
- Deep understanding of digital design, CRM, CX strategy, analytics, and modern marketing operations.
- Skilled at translating complex business needs into actionable experience strategies.
- Confident, articulate, and comfortable leading senior stakeholders.
- A natural orchestrator who thrives in cross‑functional, creatively driven environments.
- Strong client services instincts: relationship management, expectation setting, communication hygiene, and proactive issue resolution.
Position Overview:
The Operations Manager will direct and own the implementation and onboarding of our customers, from small, single-site projects with regional operators to large, multi-site / multi-state projects with national and executive stakeholders. In this role, you will also be responsible for defining playbooks and roadmaps to optimize ongoing performance management while simultaneously ensuring current customers successfully adopt our platform and achieve measurable outcomes. You will own projects that require working closely with our product and growth teams to evolve our platform to meet customers needs and support account expansion efforts. The ideal candidate will combine thoughtful optimization with focused execution, being detail-oriented, strategic minded, process driven, and an excellent communicator. The role offers an exciting opportunity to be an early team member, with significant potential to shape the future of the organization.
Key Responsibilities:
Implementation and Customer Success:
- Define playbooks for multi-site, simultaneous implementations for enterprise-level customers and drive their execution.
- Lead and optimize existing processes for implementations for new, single-site customers, ensuring smooth adoption and minimal disruption to operations.
- Define configurable success criteria for varied implementation types and establish standardized processes for baseline metrics extraction.
Ongoing Performance Management & Optimization:
- Enhance the tracking, monitoring, and communication of key performance metrics (e.g., agency use, overtime reduction, labor efficiency).
- Synthesize and translate key performance metrics into actionable strategies and initiatives that drive short-term improvement and long-term sustained success for clients.
- Own and grow key relationships with executive stakeholders across facility leadership and frontline staff.
- Partner and lead projects with the growth team, defining roadmaps for repeatable network and geographic expansion as In-House enters new markets.
Product Evolution:
- Extract and synthesize customer feedback to identify opportunities for product enhancements and then drive the process from ideation to deployment.
- Lead projects with the product team to influence roadmap priorities, translating customer requests into actionable product delivery plans.
- Develop best practices, playbooks, and case studies to standardize and scale successful implementations.
Qualifications:
- Bachelor’s degree in business, economics, engineering, or a related field.
- 5+ years of experience in a highly analytical, client-facing environment such as management consulting, strategy & operations, healthcare operations, enterprise customer success, or similar roles requiring structured problem-solving and executive communication.
- High executive presence and relationship management ability - comfortable partnering directly with C-suite, facility leadership, and frontline teams; capable of influencing stakeholders, navigating ambiguity, and driving alignment.
- Proven experience owning outcomes in fast-paced, high-accountability environments; thrives on both strategic planning and rolling up their sleeves to execute.
- Process-oriented with strong operational rigor - able to design, implement, and scale repeatable systems, playbooks, and best practices across customers.
- Exceptional analytical and strategic thinking skills - able to quickly make sense of complex operational environments, build data-driven insights, and translate them into clear recommendations and action plans.
- Bias toward action with high ownership, resourcefulness, and comfort operating in startup environments with evolving processes and priorities.
- Passion for improving healthcare delivery and for working directly with customers to drive measurable operational and financial outcomes.
Overview
Reporting to the Vice President & Chief Financial Officer, the Director of Financial Operations serves as a strategic finance leader and trusted business partner responsible for driving financial performance, operational excellence, and data-informed decision-making across the organization. The Director provides leadership and oversight for strategic finance, revenue analysis, payer structures, and the development of best-in-class financial and analytic operations that support optimal financial effectiveness, service excellence, and high-quality patient care.
This role partners closely with clinical, operational, and departmental leaders to guide annual operating and capital budgeting, long-range financial planning, forecasting, and performance improvement initiatives. The Director ensures transparent communication of financial results, productivity, resource utilization, KPIs, and variance analyses while proactively identifying trends, risks, and opportunities to strengthen financial performance.
Essential Duties
- Serve as a key strategic partner to the Vice President & CFO in setting and executing the organization’s financial strategy, with accountability for operational financial performance
- Lead financial planning, budgeting, forecasting, and long-range financial modeling, including annual operating and capital budgets and performance improvement initiatives
- Ensures compliance with relevant regulations, standards and directives from regulatory agencies and third-party payors
- Oversees preparation and submission of Medicare, Medicaid and other third-party cost reports
- Partner with clinical, operational, and departmental leaders to translate financial data into actionable insights related to productivity, resource utilization, service line performance, and revenue optimization
- Develop and oversee best-in-class financial analytics, benchmarking, and KPI dashboards to drive transparency, accountability, and continuous improvement
- Analyze financial and operational trends, variances, and risks; proactively develop and implement corrective action plans to achieve financial and operational targets
- Provide leadership over revenue analysis, payer structures, and labor productivity strategies to support margin improvement and sustainable growth
- Ensure effective financial controls, policies, and procedures are maintained in accordance with regulatory, audit, and governance standards
- Lead, mentor, and develop a high-performing finance team; foster strong internal communication, engagement, and a culture of collaboration and accountability
- Support organizational initiatives that enhance community relationships, physician alignment, and the organization’s overall reputation and mission
Responsibilities
Required Education:
- Master’s degree in Finance, Accounting, Business, or related field required; CPA preferred
Required Experience/Skills
- 7–10+ years of progressive healthcare finance experience, including leadership responsibility within a hospital, health system, or complex healthcare organization
- Demonstrated expertise in hospital financial operations, including labor productivity, revenue cycle performance, Medicare and Medicaid reimbursement, and operating and capital budgeting
- Strong strategic, analytical, and financial modeling capabilities with the ability to translate complex data into executive-level insights
- Proven ability to partner effectively with clinical leaders, physician groups, operational teams, and executive leadership
- Exceptional communication and presentation skills, with confidence engaging in high-level forums and addressing complex financial issues
- Experience leading change, driving performance improvement, and developing high-performing teams
- High integrity, sound judgment, and alignment with organizational values
- Proficiency in ERP and financial systems, with strong data visualization and reporting capabilities
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties within scope of practice of role.
Our Commitment To You
Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so your journey at and away from work is remarkable. Our Total Rewards package includes:
Compensation
- Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Opportunity for annual increases based on performance
Benefits - .5 To 1.0 FTE
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
- Leadership Development
Employee Health Requirements
Exposure/Sensory Requirements:
Exposure To
- Chemicals: Refer to MSDS Sheets
- Video Display Terminals: Extreme
- Blood and Body Fluids: None
- TB or Airborne Pathogens: None
Sensory Requirements (speech, Vision, Smell, Hearing, Touch)
- Speech: Needed for presentations/training, telephone communication, facilitate meetings.
- Vision: Needed to read memos and literature
- Smell: Helpful to note presence of electrical/fire hazard.
- Hearing: Needed for telephone communication, meetings, alarms and listening to visitor/employee concerns.
- Touch: Needed to write, computer entry, filing.
Activity/Lifting Requirements
Percentage of time during the normal workday the employee is required to:
- Sit: 90%
- Twist: 0%
- Stand: 10%
- Crawl: 0%
- Walk: 0%
- Kneel: 0%
- Lift: 0%
- Drive: 0%
- Squat: 0%
- Climb: 0%
- Bend: 0%
- Reach above shoulders: 0%
The weight required to be lifted each normal workday according to the continuum described below:
- Up to 10 lbs: Occasionally
- Up to 20 lbs: Not Required
- Up to 35 lbs: Not Required
- Up to 50 lbs: Not Required
- Up to 75 lbs: Not Required
- Up to 100 lbs: Not Required
- Over 100 lbs: Not Required
Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):
Maximum consecutive time (minutes) during the normal workday for each activity:
- Sit: 120
- Twist: 0
- Stand: 10
- Crawl: 0
- Walk: 0
- Kneel: 0
- Lift: 0
- Drive: 0
- Squat: 0
- Climb: 0
- Bend: 0
- Reach above shoulders: 0
Repetitive Use Of Hands (Frequency Indicated)
- Simple grasp up to 10 lbs. Normal weight: constant
- Pushing & pulling Normal weight:
- Fine Manipulation: Excessive typing and data entry
Repetitive use of foot or feet in operating machine control: None
Environmental Factors & Special Hazards Environmental Factors (Time Spent)
- Inside hours: 8
- Outside hours : 0
- Temperature: Normal Range
- Lighting: Average
- Noise levels: Average
- Humidity: Normal Range
- Atmosphere:
Special Hazards
Protective Clothing Required: None
Be Remarkable as a Financial Leader
At Riverside HealthCare, financial leadership is not back-office — it is mission-critical.
We are seeking a strategic, data-driven Director of Financial Operations to serve as a trusted partner to our Vice President & CFO and executive team. This leader will drive financial performance, strengthen operational excellence, and translate complex financial data into actionable insights that advance high-quality patient care and sustainable growth.
This is an opportunity for a seasoned healthcare finance professional who thrives at the intersection of strategy, analytics, and operational partnership.
What You Will Lead
- Strategic financial planning, forecasting, and long-range modeling
- Annual operating and capital budgeting processes
- Revenue analysis, payer strategy, and labor productivity initiatives
- Medicare, Medicaid, and third-party cost reporting
- KPI development, benchmarking, and executive-level reporting
- Financial performance improvement and variance analysis
- Development of a high-performing finance team
You will partner closely with clinical, operational, and executive leaders to ensure transparent financial communication and proactive decision-making that strengthens margins, service excellence, and community impact.
What We’re Looking For
- 7–10+ years of progressive healthcare finance leadership
- Deep expertise in hospital financial operations and reimbursement
- Advanced financial modeling and analytic capabilities
- Proven ability to influence clinical and executive stakeholders
- Strong executive presence and communication skills
- Master’s degree required; CPA preferred
Why Riverside? Be Remarkable.
At Riverside, we believe leadership means ownership, accountability, and impact. As a regional healthcare leader, we are building financial operations that are forward-thinking, transparent, and performance-driven.
We are looking for a finance leader who wants more than oversight — someone ready to shape strategy, strengthen performance, and make a measurable difference.
If you are ready to lead boldly, think strategically, and Be Remarkable — we’re ready for you.
Pay Range
USD $62.67 - USD $86.30 /Hr
ServiceNow Technical Analyst
Hybrid – San Rafael, CA (Onsite Tuesdays & Thursdays)
10-Month W2 Assignment (potential to extend / convert)
Pay: 74-76 / HR
Our client, a global leader in biotechnology focused on developing therapies that deliver meaningful advances for patients living with serious and life-threatening rare genetic diseases, is seeking a ServiceNow Technical Analyst to support key strategic platform initiatives.
This role will partner closely with business stakeholders and the ServiceNow platform team to analyze business requirements and translate them into scalable technical solutions within the ServiceNow ecosystem. The ideal candidate brings a strong balance of technical ServiceNow expertise and business analysis capabilities, along with excellent communication skills to lead effective discussions around business needs and platform capabilities.
Key Responsibilities
- Collaborate with business stakeholders to gather, analyze, and document functional requirements.
- Translate business needs into ServiceNow workflows, configurations, and platform enhancements.
- Support design and implementation of ServiceNow modules including ITSM, ITOM, and business service requests.
- Develop and maintain documentation such as process flows, user stories, and technical specifications.
- Assist with testing, validation, and deployment of ServiceNow solutions.
- Provide ongoing support and troubleshooting for ServiceNow-related issues.
- Partner with the ServiceNow platform team and broader IT organization to ensure solutions align with business goals and technical standards.
- Facilitate conversations between technical teams and business stakeholders to ensure clear understanding of requirements and platform capabilities.
Required Qualifications
- 5+ years of experience as a ServiceNow Technical Analyst or ServiceNow Administrator.
- Strong technical and functional knowledge of the ServiceNow platform.
- Solid understanding of ServiceNow architecture, modules, and platform capabilities.
- Experience gathering and documenting business requirements and translating them into technical specifications.
- Excellent communication and stakeholder engagement skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- ServiceNow certifications such as CSA or CIS-ITSM.
- Experience supporting enterprise environments or strategic platform initiatives.
- Familiarity with Agile methodologies and tools.
Please submit your resume in Word or PDF format to be considered.
Communications Program Manager (Onsite - Memphis, TN)
Optomi, in partnership with a leading healthcare organization, is seeking a Senior Communications Program Manager to shepherd groundbreaking initiatives in bioinformatics and data science. This opportunity is perfect for a strategic communicator who thrives on translating complex technical concepts into compelling executive narratives, loves coordinating innovative programs at the intersection of genomics and AI, and can seamlessly bridge technical teams with senior leadership!
What You'll Do
- Lead strategic program management for innovative bioinformatics and data science initiatives—shepherd infrastructure development for large-scale genomic data analysis and language model pipelines.
- Translate complex technical information into executive summaries and compelling PowerPoint presentations—make cutting-edge bioinformatics accessible and actionable for senior leadership.
- Coordinate cross-functional programs involving workflow pipelines using bioinformatics languages like Nextflow and WDL—ensure alignment between technical teams and organizational strategy.
- Develop and deliver strategic communications that secure resources and drive innovation—pitch new ideas effectively by reading your audience and adapting your message.
- Manage and prioritize multiple workstreams independently—coordinate events, manage timelines, and reprioritize as needed in a fast-paced environment.
- Partner closely with the Director of Product Development and Engineering—serve as the bridge between technical teams and executive leadership.
- Network across the organization to understand domain gaps—quickly ramp up on evolving bioinformatics terminology and build trusted relationships.
What You Bring
- Excellent executive-level writing skills with proven ability to communicate confidently with senior leadership—you require minimal hand-holding and craft polished, strategic communications independently.
- Strong organizational and project management skills—you excel at prioritizing tasks, managing multiple initiatives, and maintaining clarity in complex environments.
- Exceptional ability to pitch innovative ideas and read the room—you're emotionally intelligent and adapt your delivery to secure buy-in and resources.
- Senior staff-level experience creating compelling presentations and developing strategic communications—you turn technical complexity into clear, persuasive narratives.
- Adaptability to niche and evolving domains—you navigate rapidly changing terminology in fast-paced fields like data science and AI with curiosity and continuous learning.
- Data science, bioinformatics, or healthcare background is a solid advantage—familiarity with these domains accelerates your impact and credibility.
- Design skills for creating visually compelling PowerPoint presentations and experience translating complex technical content for non-expert audiences.
Now Hiring: Technical Business Analyst (Contract) – Healthcare Technology
At Hire Elevation Resources, we are partnering with a leading healthcare organization on a high-impact scheduling system build initiative—and we’re looking for a Technical Business Analyst who thrives in translating complexity into clarity.
This role is ideal for someone who goes beyond gathering requirements—you dig into the technical details, identify gaps, and ensure engineers have exactly what they need to build.
What You’ll Do
This role is ideal for someone who goes beyond gathering requirements—you dig into the technical details, identify gaps, and ensure engineers have exactly what they need to build
- Partner closely with Product Owners and engineering teams to translate business requirements into technical specifications
- Break down complex concepts into clear, actionable user stories and acceptance criteria
- Identify gaps in requirements and proactively ask: “What are we missing to make this work?”
- Create data mappings and data flow diagrams to visualize system interactions
- Facilitate discussions with stakeholders to ensure alignment across business and technical teams
- Support Agile ceremonies including backlog grooming, sprint planning, and retrospectives
What We’re Looking For
Strong experience as a Technical Business Analyst or similar role supporting engineering teams
Proven ability to translate functional requirements into technical detail
Hands-on experience with:
- Data mapping
- Data flow / process diagrams
- System integrations
- Working knowledge of relational databases (tables, relationships, basic querying)
- Comfortable working directly with software engineers to clarify requirements and close gaps
- Ability to identify missing information and drive it to resolution independently
What Sets You Apart
- You are more technical than functional in your approach
- You don’t just document—you analyze, challenge, and refine
- You naturally uncover gaps in requirements and data flows
- You bring clarity through structured thinking and visualizations
- You are confident engaging with engineers and speaking their language
Environment
- Agile delivery model with active backlog management
- Requirements already exist and are being refined within Azure DevOps
- Strong Product Owner partnership providing direction on areas needing deeper technical detail
- Focus on building out technical artifacts to support engineering execution
Nice to Have
- Experience in healthcare systems or scheduling platforms
- Experience in healthcare environments (not required)
- Familiarity with tools such as Jira, Azure DevOps, Visio, Lucidchart, or Miro
About Twin Lakes Community
Twin Lakes Community is a nationally recognized, nonprofit Continuing Care Retirement Community (CCRC) located in Elon, North Carolina. Established in 1983 by Lutheran Retirement Ministries of Alamance County, Twin Lakes was created to empower older adults to live purposeful, independent lives while ensuring access to a full continuum of care should needs change over time.
Today, Twin Lakes is one of the largest and most respected CCRCs in the southeastern United States, serving more than 750 residents across Independent Living, Assisted Living, Memory Care, and Skilled Nursing Care settings. The community is CARF-CCAC accredited — a distinction awarded to only a small percentage of aging services providers nationally — and its skilled nursing services repeatedly earn a five-star rating from the Centers for Medicare & Medicaid Services, reflecting exceptional quality and resident satisfaction.
Twin Lakes is grounded in a mission of enriching the lives of older adults by supporting their intellectual, physical, emotional, and spiritual well-being. Residents enjoy a vibrant lifestyle with extensive amenities — including fitness and wellness programs, social and recreational activities, cultural and educational opportunities, community clubs, walking trails, restaurants, and aquatics — all designed to foster meaningful engagement and social connection.
The community is also known for its financial strength and stability, maintaining strong financial ratings, including a Fitch rating of BBB, and disciplined stewardship of resources — critical attributes for long-term life plan communities where residents make a significant entrance fee investment and depend on ongoing care availability.
Situated equidistant between North Carolina’s major metropolitan regions — the Triangle and the Piedmont Triad — Twin Lakes benefits from proximity to leading academic and healthcare institutions while offering a peaceful, scenic campus environment tailored to active retirement living.
Position Summary
The Chief Financial Officer (CFO) serves as a key member of the executive leadership team and the principal steward of Twin Lakes Community’s financial strength and long-term sustainability. Reporting directly to the President & CEO, the CFO provides strategic financial leadership in support of the organization’s mission, growth, and operational excellence.
As the senior financial executive of a nationally recognized Continuing Care Retirement Community/Life Plan Community with investment-grade bond rating and a complex regulatory environment, the CFO ensures the integrity, transparency, and strategic alignment of all financial operations. This role provides executive oversight of financial planning and analysis, capital strategy, debt management, regulatory compliance, enterprise risk management, and business operations—ensuring that the organization remains financially strong while continuing to serve residents with top quality.
The CFO works in close partnership with the CEO, Senior Management Team, and Board of Directors—particularly the Finance and Audit Committees—to guide long-term planning, inform strategic decisions, and translate financial data into meaningful insight. Beyond technical expertise, this role requires exceptional communication skills and executive presence, as the CFO is a visible leader within the Twin Lakes community, engaging residents, board members, and team members in clear, transparent financial dialogue.
This is an opportunity for a mission-driven financial leader to step into a well-established, financially sound organization and build upon a strong foundation—bringing thoughtful leadership, disciplined oversight, and strategic vision to support Twin Lakes Community’s next chapter of success and service.
Position Duties and Responsibilities
Financial Strategy & Stewardship
- Lead the overall financial strategy to ensure long-term sustainability and strength.
- Work with department heads to develop the annual operating budget.
- Oversee the development of a rolling five-year financial forecast, including capital planning.
- Provide financial insight into expansion planning, construction financing, and capital investments.
- Present annual operating budget for Board approval, and manage operations within budgetary goals and constraints.
- Serve as focal point for financial information release and interpretation.
Accounting, Reporting & Compliance
- Oversee all accounting functions and financial record management in accordance with GAAP.
- Ensure timely and accurate preparation of financial statements, including Statement of Operations, Balance Sheet, Cash Flow, Endowment reporting, and KPI dashboards.
- Oversee production and filing of all regulatory and compliance reports, including:
- Form 990
- Medicare and Medicaid Cost Reports
- Bond financing disclosures
- Rating agency reporting
- Payroll, tax, retirement, and employee benefits filings.
- Manage relationships with external auditors and provide all required documentation for the annual audit.
- Ensure compliance with the North Carolina Department of Insurance and other regulatory agencies.
Bond Financing & Investment Oversight
- Oversee publicly traded bond obligations and related disclosures.
- Partner with the Finance Committee on investment oversight and risk management.
- Provide financial leadership related to bond refinancing, capital structure planning, and investment performance.
Insurance & Risk Management
- Oversee property, liability, workers compensation, health, disability, and other insurance programs.
- Lead oversight of self-insurance programs and captive insurance arrangements.
- Develop and maintain robust internal control systems to safeguard organizational assets.
Operational & Business Office Leadership
- Supervise and develop the accounting and business office team, including the Controller, payroll, billing, accounts payable, and related staff.
- Support rollout and optimization of financial systems, including PointClickCare and UKG payroll implementation.
- Strengthen structure and process discipline where appropriate while maintaining organizational culture.
Executive & Board Partnership
- Present financial reports at Board meetings and Finance/Audit Committee meetings.
- Serve as a key advisor to the CEO, collaborating on admissions financial reviews and actuarial modeling decisions.
- Facilitate resident financial communications, including:
- Quarterly reporting discussions
- Budget presentations
- Participation in town halls and Resident Advisory Committee meetings
Culture & Leadership
- Model servant leadership aligned with Twin Lakes’ mission and values.
- Communicate effectively across multiple audiences, translating complex financial matters into accessible language.
- Serve as a representative and facilitator of relationships with community and business partners.
- Support transparency, teamwork, accountability, and ethical decision-making.
Candidate Qualifications
- Certified Public Accountant (CPA) license required.
- Bachelor’s degree in Accounting, Finance, or related field; advanced degree preferred.
- Minimum of five years of senior financial leadership experience and at least seven years of Accounting/Auditing experience.
- Demonstrated knowledge of GAAP and nonprofit accounting.
- Strong regulatory compliance experience.
- Proven supervisory and team leadership experience.
- High career stability with demonstrated long-term tenure.
Preferred
- Significant experience in healthcare, skilled nursing, or CCRC environment strongly preferred.
- Experience with bond financing and investment-grade debt highly desirable.
- Experience working with publicly traded bond disclosures.
- Experience with captive insurance arrangements or self-insured risk structures.
- Experience working closely with engaged Boards and Finance Committees.
- Comfort presenting to residents and non-financial stakeholders.
Key Competencies
- Exceptional communication skills—able to translate financial data for diverse audiences.
- Strategic thinker with strong analytical and critical thinking skills.
- Ethical, disciplined, and accountable leader.
- Collaborative executive partner to CEO and senior leadership.
- Commitment to mission-driven, resident-centered service.
- Ability to navigate complex regulatory environments.
- Operationally detail-oriented with long-term strategic perspective.
Compensation
Twin Lakes Community offers a competitive and comprehensive compensation package reflective of the scope and strategic importance of the Chief Financial Officer role. Twin Lakes Community offers a competitive salary commensurate with experience, qualifications, and demonstrated expertise.
In addition to base compensation, Twin Lakes provides an excellent benefits package, including health, dental, and vision insurance and retirement plan participation.
Relocation assistance is available for candidates who are moving from outside the local market, underscoring the organization’s commitment to securing exceptional leadership for this critical executive role.
POLICY ON PLACEMENT AND RECRUITING
Twin Lakes Community has engaged The Batten Group, a national executive search firm specializing in nonprofit and mission-driven leadership recruitment, to conduct this search. Twin Lakes Community is an equal opportunity employer and seeks candidates committed to excellence, integrity, and service in a resident-centered environment.
We are seeking a highly analytical and business-savvy Front-Facing Data Analyst to serve as
the bridge between our data science team and external stakeholders. This role combines strong technical data skills with client communication, strategic insight, and performance optimization expertise.
The ideal candidate is comfortable analyzing complex datasets, translating findings into actionable insights, and presenting results directly to clients, partners, and executive teams.
Key Responsibilities:
Client & Stakeholder Engagement
- Serve as the primary analytics point of contact for clients
- Present performance reports, dashboards, and model insights
- Translate complex statistical results into clear business recommendations
- Participate in strategy calls
Data Analysis & Reporting
- Analyze large datasets to identify trends, risks, and opportunities
- Build and maintain dashboards (Tableau, Power BI, Looker, etc.)
- Monitor KPIs such as approval rates, conversion, fraud indicators, and portfolio performance
- Segment performance by channel, risk tier, geography, or campaign
- Perform root cause analysis on performance shifts
Modeling & Optimization Support
- Work alongside data scientists to interpret model outputs
- Conduct A/B testing and performance experiments
- Identify segments with low performance and recommend optimization strategies
- Validate model deployment performance in production environments
Cross-Functional Collaboration
- Coordinate with underwriting, marketing, risk, and engineering teams
- Assist in translating business requirements into analytical frameworks
- Support compliance and reporting needs where applicable
Required Qualifications
- Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, or related
- field
- 2–5+ years of experience in data analytics, preferably in fintech or lending
- Strong proficiency in SQL
- Experience with R or Python
- Experience with BI tools (Tableau, Looker, etc.)
- Excellent communication and presentation skills
- Ability to explain technical concepts to non-technical audiences
Preferred Qualifications
- Experience with underwriting analytics or credit risk modeling
- Familiarity with interpretable ML models (scorecards, gradient boosting, etc.)
- Knowledge of fraud detection metrics
- Experience working in a client-facing or consulting environment
Core Competencies
- Strong analytical thinking
- Business acumen
- Executive-level communication
- Detail-oriented but able to see big picture
- Proactive problem-solving mindset