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Sales Associate / Key Sales / Seasonal Opportunities - Banter by Piercing Pagoda - Los Cerritos Center - Cerritos, CA
🏢 Banter
Salary not disclosed
Cerritos, CA 2 days ago
Key Sales Associate

Join our team as a Key Sales Associate and have a positive impact on many lives. Our Key Sales Associates are responsible for engaging customers in conversation to understand their needs and objections; presenting merchandise and detailed information on features and benefits; offering extended service plans and financing options; working with the entire sales team to provide a superior experience to all of our valued customers and meeting individual and team sales goals. May also assist the Store Manager and/or Assistant Manager with supervisory duties.

We value integrity, diversity, teamwork and opportunities for advancement maintaining our promotion from within philosophy. We provide training on sales techniques, product knowledge, and skills to take your career to the next level. In return, we ask that you bring your commitment to excellence, desire to grow and ability to provide a superior customer experience.

Job Requirements:

  • One year of sales, retail and/or jewelry experience is preferred, but not required.

A Sampling of our Total Rewards:

  • Base pay, $18.00 $19.00 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications
  • Benefits including Medical, Dental, Vision and Prescription Insurance (Full Time Team Members)
  • 401 (k)
  • Paid Vacation and Paid Holidays (Full Time Team Members)
  • Tuition Reimbursement and DCA courses based on position
  • Training - Associate Training System, Management Training System, Career Development and more
  • Team Member Merchandise Discounts
  • Incentive Trips and Contests

Signet Jewelers operates mall-based Banter by Piercing Pagoda kiosks throughout the United States.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.

seasonal
Full Time Key Holder
Salary not disclosed
Boston, MA 2 days ago
Full Time Key Holder

Club Monaco is an international brand that designs and creates modern yet timeless clothing and accessories for women and men. Since its first store opened in Toronto in 1985, Club Monaco has been recognized by fashion influencers for its thoughtfully designed, purposeful collections featuring relevant, wearable pieces, fine fabrics and exceptional fits. In 1999, Club Monaco became a subsidiary of the Polo Ralph Lauren Corporation.

Develop professional skills that will contribute to the successful financial growth of the company. Develop skills and be responsible for supporting the goals of the company and individual store. Participate in the company's customer service expectations, operational and loss prevention procedures, and human resource process. Assist Managers with their responsibilities in order to meet the standards and expectations of their roles. Assist in training of new sales associates. Learn to execute the responsibilities of this job description, including merchandising, inventory or project related functions.

Essential Duties & Responsibilities

Help achieve client relation goals in order to drive sales and maintain customer focus

Protect the customer experience in all areas

Assist in training new associates on product knowledge for staff

Ensure compliance with all policies and procedures

Ensure daily monitoring and execution of sales

Execute and communicate product moves and markdowns

Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation

Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a store manager on the floor

50% of the Key holder's time is spent on daily responsibilities that are non-supervisory in nature

Key Holders will be able to process returns, but cannot execute employee purchases

Experience, Skills & Knowledge

Must have a minimum of 1 year of retail experience

Excellent interpersonal skills supporting a team environment

Excellent English communication - verbal and written

Excellent time management/project skills

Strong planning and organizational skills with a sense of priority for deadlines and attention to detail

Ability to recognize and react to changing work demands

Comfortable and confident in making effective autonomous (and group) decisions in a timely manner

Goal oriented: ability to stay focused on creating winning results

Dedicated to high levels of Customer Service and Sales Productivity

On the job special projects that have developed depth of related experience an asset

Physical Demands:

Hours/days of work can be varied due to the demands of the business

Must be able to work shift standing and walking and able to lift approx 20 lbs.

Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.

permanent
Key Carrier - Store
Salary not disclosed
Victoria, TX 2 days ago
Key Carrier - Store

The Key Carrier assists in the management of the retail facility. This position could be a cashier, receiver, or sales associate. The Key Carrier should know the necessary aspects of store operation and act as the Store Manager in his/her absence, on a short-time basis and be able to open and close store as directed.

Duties and Responsibilities

  • Please see cashier, receiver or sales associate job descriptions for specific job responsibilities and duties.
  • Open and close store as directed.
  • Assist in the management of the retail store and the supervision of store associates.
  • Know necessary aspects of store operation and act as the Store Manager in his/her absence.
  • Assist in the day-to-day operation of the store.
  • Assist in the training of new store associates.
  • Maintain an awareness of safety/security issues and report any accidents or incidents occurring during the Store Manager's absence to the Store Manager promptly.
  • Understand and implement company policies and procedures.
  • Assist in the effort to increase sales, maintain profit structure, and reduce controllable expenses.
  • Assist in the maintenance of interior/exterior store image and appearance (including staff appearance).
  • Maintain active role in personal selling.
  • Assist in the practice of shrinkage control through preventative measures.
  • Assist in resolution of personnel/customer problems and complaints.
  • Assist in all other duties considered usual and customary in the retail apparel/footwear industry.
  • Assist store manager in all other miscellaneous duties as assigned by supervisors or general office.
  • Understand all reports generated by the general office and coach all associates the actions needed to ensure compliance to goals. (i.e. ADS / UPT's / Payroll / Refunds / Turnover)

Qualifications and Requirements

  • Ability to comprehend basic instructions
  • Ability to interpret documents
  • Ability to apply abstract principles to a wide range of complex tasks
  • Ability to understand the meanings of words and effectively respond
  • Ability to analyze information and write reports
  • Associate must be able to read English.
  • Associate must be able to understand English.
  • Associate must be able to stay alert during work hours assigned.

Cavander's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 2555 or visit your nearest Cavender's store.

Not Specified
Assistant Store Manager/Key Carrier
Salary not disclosed
Douglas, GA 2 days ago
Assistant Store Manager/Key Carrier

Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.

Duties and Responsibilities:

  • Assist with the hiring, training and development of store team members as delegated by the Store Manager
  • Assist with all store functions and day-to-day store activities as directed by the Store Manager
  • Able to perform all opening and closing procedures in the absence of the Store Manager
  • Assist the Store Manager in protecting and securing all company assets, including store cash.
  • Adhere to all policies and procedures including safety guidelines.
  • Maintain a professional and friendly environment with customers, subordinates, and supervisors.
  • Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
  • When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members.
  • Process all SSC Corporate directives.
  • Assist the Store Manager on the receipt and return of DSD merchandise.
  • Assist Store Manager in the management of freight flow.
  • Meet or exceed productivity standards.
  • Assist the Store Manager in ordering and stocking all merchandise needs.
  • Assist the Store Manager in maintaining stockroom organization.
  • Assist the Store Manager in ensuring that the sales floor is sales effective daily.
  • Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin.

Qualifications:

  • Prefer prior retail and management experience.
  • Effective communication, interpersonal, and written skills
  • Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
  • Ability to work in a high energy, team environment.
  • Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays.

Benefits:

  • We offer generous benefits, flexible work schedules.
  • Health and welfare programs including medical, pharmacy, dental, vision and more.
  • Paid Time Off
  • Retirement Plans

Variety Wholesalers, Inc. is an Equal Opportunity employer.

Not Specified
Sales Associate / Key Sales / Seasonal Opportunities - Banter by Piercing Pagoda - Kenwood Towne Centre - Cincinnati, OH
🏢 Banter
Salary not disclosed
Cincinnati, OH 2 days ago
Be More You

We have many opportunities available on our other career site pages. Click here to link to our careers page!

Banter by Piercing Pagoda is looking for dynamic, driven and creative individuals to join our team.

Are you ready to use your business and sales skills to begin a financially rewarding career? If you are the type of person that enjoys working with the best of the best and celebrating the successes of a strong team, then you should apply to Banter by Piercing Pagoda. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives. If you have the drive and passion to succeed, apply with us today!

Key Sales Associate

Join our team as a Key Sales Associate and have a positive impact on many lives. Our Key Sales Associates are responsible for engaging customers in conversation to understand their needs and objections; presenting merchandise and detailed information on features and benefits; offering extended service plans and financing options; working with the entire sales team to provide a superior experience to all of our valued customers and meeting individual and team sales goals. May also assist the Store Manager and/or Assistant Manager with supervisory duties.

We value integrity, diversity, teamwork and opportunities for advancement maintaining our promotion from within philosophy. We provide training on sales techniques, product knowledge, and skills to take your career to the next level. In return, we ask that you bring your commitment to excellence, desire to grow and ability to provide a superior customer experience.

Job Requirements:

  • One year of sales, retail and/or jewelry experience is preferred, but not required.

A Sampling of our Total Rewards:

  • Base pay plus commission on sales
  • Benefits including Medical, Dental, Vision and Prescription Insurance (Full Time Team Members)
  • 401 (k)
  • Paid Vacation and Paid Holidays (Full Time Team Members)
  • Tuition Reimbursement and DCA courses based on position
  • Training - Associate Training System, Management Training System, Career Development and more
  • Team Member Merchandise Discounts
  • Incentive Trips and Contests

Signet Jewelers operates mall-based Banter by Piercing Pagoda kiosks throughout the United States.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

seasonal
Sales Associate / Key Sales / Seasonal Opportunities - Banter by Piercing Pagoda - Dartmouth Mall - Store 494 - Dartmouth, MA
🏢 Banter
Salary not disclosed
New bedford, MA 2 days ago
Key Sales Associate

Banter by Piercing Pagoda is looking for dynamic, driven and creative individuals to join our team.

Are you ready to use your business and sales skills to begin a financially rewarding career? If you are the type of person that enjoys working with the best of the best and celebrating the successes of a strong team, then you should apply to Banter by Piercing Pagoda. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives. If you have the drive and passion to succeed, apply with us today!

Join our team as a Key Sales Associate and have a positive impact on many lives. Our Key Sales Associates are responsible for engaging customers in conversation to understand their needs and objections; presenting merchandise and detailed information on features and benefits; offering extended service plans and financing options; working with the entire sales team to provide a superior experience to all of our valued customers and meeting individual and team sales goals. May also assist the Store Manager and/or Assistant Manager with supervisory duties.

We value integrity, diversity, teamwork and opportunities for advancement maintaining our promotion from within philosophy. We provide training on sales techniques, product knowledge, and skills to take your career to the next level. In return, we ask that you bring your commitment to excellence, desire to grow and ability to provide a superior customer experience.

Job Requirements:

  • One year of sales, retail and/or jewelry experience is preferred, but not required.

A Sampling of our Total Rewards:

  • Base pay, $15.00 $19.00 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications.
  • Benefits including Medical, Dental, Vision and Prescription Insurance (Full Time Team Members)
  • 401 (k)
  • Paid Vacation and Paid Holidays (Full Time Team Members)
  • Tuition Reimbursement and DCA courses based on position
  • Training - Associate Training System, Management Training System, Career Development and more
  • Team Member Merchandise Discounts
  • Incentive Trips and Contests

Signet Jewelers operates mall-based Banter by Piercing Pagoda kiosks throughout the United States.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.

seasonal
Hollister - Key Lead, Miller Hill
Salary not disclosed
Duluth, MN 2 days ago
Hollister - Key Lead, Miller Hill

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and . At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements Schedule will vary weekly but should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services

Additional Information

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU

Not Specified
Retail Keyholder (Store 3558)
Salary not disclosed
Turlock, CA 2 days ago
Retail Keyholder

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

Essential Job Duties and Responsibilities:

  • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
  • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
  • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
  • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
  • Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
  • Complete Omni-Channel orders daily.
  • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
  • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
  • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
  • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
  • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
  • Supervise and delegate tasks to Sales Associates in the absence of management.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Follow all opening and closing procedures.
  • Observe associate performance and provide timely and appropriate feedback to the store management.

Qualifications:

  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required.
  • At least 1 year of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.
  • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

Required Job Skills and Abilities:

  • Exceptional guest service skills.
  • Provide genuine and friendly assistance to every guest during each visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Work in a fast-paced, rapidly changing environment.
  • Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
  • Operate the POS computer system and properly complete the required paperwork.
  • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
  • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
  • Problem-solving skills and judgment abilities.
  • Follow instructions furnished in written, oral, or diagram form.
  • Deliver bank deposits following loss prevention safety guidelines.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
  • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
  • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Pay: $17.40 - $20.15

Not Specified
Retail Key Holder, Scottsdale, #411
🏢 goPuff
Salary not disclosed
Gilbert, AZ 2 days ago
Retail Key Holder, Scottsdale

BevMo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.

Responsibilities:
  • Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
  • Arrive early to open the store and leave late to close the store
  • Will assist the store in periods of high volume and provide support for new employees
  • Knowledge of in house products to provide customers with recommendations
  • Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
  • Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
  • Operating scanners, cash registers, and other electronics
  • Follow proper age verification policies
  • Ensuring all prices and quantities are accurate and providing a customer receipt
  • Processing refunds and exchanges
  • Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
  • Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
  • Train new employees on store procedures, product knowledge, and customer service standards
Qualifications:
  • 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience
  • Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
  • Basic math skills and proficiency in cash handling
  • Team-oriented mentality
  • Ability to lift up to 49 pounds
  • High School Diploma or equivalent
Pay:
  • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
  • Scottsdale, AZ Salary Range: USD $15.45 per hour
  • The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get itstuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Not Specified
Retail Keyholder (Store 4272)
🏢 Gamestop
Salary not disclosed
Fort wayne, IN 2 days ago
Retail Keyholder

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

Essential Job Duties And Responsibilities
  • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
  • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
  • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
  • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
  • Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
  • Complete Omni-Channel orders daily.
  • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
  • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
  • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
  • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
  • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
  • Supervise and delegate tasks to Sales Associates in the absence of management.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Follow all opening and closing procedures.
  • Observe associate performance and provide timely and appropriate feedback to the store management.
Qualifications*
  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required.
  • At least 1 year of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.
  • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
Required Job Skills And Abilities
  • Exceptional guest service skills.
  • Provide genuine and friendly assistance to every guest during each visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Work in a fast-paced, rapidly changing environment.
  • Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
  • Operate the POS computer system and properly complete the required paperwork.
  • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
  • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
  • Problem-solving skills and judgment abilities.
  • Follow instructions furnished in written, oral, or diagram form.
  • Deliver bank deposits following loss prevention safety guidelines.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
  • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
  • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
Not Specified
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