Cabinet Hardware Examples Jobs in Usa

About the role

We are seeking a detail-oriented and highly skilled HRIS System Administrator to join our HR team and manage our UKG (Ultimate Kronos Group) HR system. The ideal candidate will be responsible for ensuring the effective functioning, configuration, and maintenance of the HRIS system. This role will collaborate with various departments to optimize system performance, implement updates, troubleshoot issues, and provide user support to ensure the HR system meets the needs of the organization.

What you’ll do

HRIS System Management

• Administer and maintain the UKG HR system, ensuring data integrity and system functionality.
• Configure system settings, workflows, and user access within UKG to meet business requirements.
• Support the HRIS team in implementing upgrades, enhancements, and patches to the UKG system.
• Perform regular audits of system data to ensure accuracy and compliance with internal policies and external regulations.
• Coordinate with the IT department to ensure system security, data backups, and disaster recovery plans are up-to-date.

User Support and Training

• Act as the primary point of contact for HRIS-related inquiries and troubleshooting.
• Provide technical support to end users, resolving system issues and providing guidance on system features.
• Develop and deliver training programs for HR staff and other system users on UKG functionalities.

System Optimization and Reporting

• Collaborate with HR and IT teams to enhance system efficiency and user experience.
• Generate and maintain custom reports and dashboards using UKG tools to support HR metrics and decision-making.
• Analyze system data and provide actionable insights to improve HR processes.

Compliance and Security

• Ensure the HRIS complies with applicable laws, regulations, and company policies.
• Maintain user access controls, ensuring that sensitive data is protected according to security protocols.
• Work closely with legal and compliance teams to ensure the HRIS aligns with data protection standards (e.g., GDPR, HIPAA, etc.).

Project Management

• Lead or assist in the planning and implementation of HRIS-related projects, such as system integrations, migrations, or process improvements.
• Track project progress, manage timelines, and communicate project status to key stakeholders.

What we are looking for

• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or related field (or equivalent work experience).
• 2 years or more experience organizing data reports and utilizing Human Resources Information Systems such as UKG and/or Kronos preferred
• Strong experience in generating reports and data analysis within HRIS systems.
• Ability to speak and understand Spanish / English
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication skills, with the ability to interact with both technical and non-technical users.
• Project management experience is a plus.
• Ability to maintain confidentiality and handle sensitive HR data securely.

Why you’ll enjoy joining our team

Besides the great compensation package and culture that thrives on innovation, sustainability, and continuous improvement, the opportunity to collaborate with a team of professionals dedicated to making a positive impact in various industries is something we hope you find motivating. Eulen’s global presence and commitment to growth also provide opportunities for personal and professional development, which is important to me as I seek to contribute to and grow within a dynamic organization.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The noise level in the work environment is typical of that of an office. Incumbents may encounter frequent interruptions throughout the workday.

Physical Demands

This is largely a sedentary role and requires being able to remain in a stationary position for prolonged periods of time. The person in this position is required to move/traverse inside the office to access file cabinets, office equipment, etc. The person in this position regularly communicates with others in person, by phone, or by correspondence.

EEO

Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law

Summary of Duties:

The Assistant Project Manager Reports directly to the Project Managers and provides assistance to the Project Team. The Assist PM is responsible for the job duties listed below. The Assistant PM shall conduct business in a professional manner, strive for team excellence, and emphasize Faulconer’s Core Values at all times.

Essential Functions: The Assist PM’s duties include but are not limited to the following:

• Contact, communicate & coordinate with Subcontractors
• Develop Subcontracts, including cost, production tracking, entry and change management in Viewpoint
• Project Purchase Order development, tracking, entry and change management in Viewpoint
• Code project invoices
• Add Cost Codes into Viewpoint / Heavy Job as needed
• Assist in resource (Manpower/Equip.) planning and crew development on projects
• Upload latest plans and specifications into Procore as requested by Project Management
• Primavera 6 Scheduling Assistance – data entry, development and updating
• Subcontractor Pay Applications including reviews for compliance, and obtaining approval. You must also obtain lien waivers from the subcontractors
• Submittal Development and overall management through project completion
• Onsite Field Staff Training (iAuditor, Heayjob, Procore, etc.)
• Coordinate and set up reservations as requested (hotel, meetings, etc.)
• Miss Utility setup and tracking
• Assist Project Management in overall project cost tracking and learning how to complete Cost to Completes on a project-specific basis

Competencies

• Time Management
• Project Management
• Initiative
• Technical Capacity

Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment

This job operates in both an office environment and on work/job sites. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Will be exposed to various weather conditions, working around moving machinery/equipment, excessive noise and dust/dirt on job sites. Will be required to wear Personal Protective Equipment such as protective eyewear, safety vests, hard hats and appropriate footwear.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. Some filing is required; this would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee is required to have steady mobility in/on/around work sites that may include uneven terrain.

Position Type / Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m., 40 hours per week. Occasional overtime may be required. Due to the nature of the job, the employee may be available on-call early/late hours to deal with delays, bad weather and/or emergencies at the job site.

Travel

• Jobsite visits on a regular basis
• Some onsite crew/staff training or technical assistance

Preferred Education and Experience

• High School Diploma or Equivalent
• 1-2 years working in a construction environment

Additional Eligibility Qualifications

• Familiarity with construction processes
• Excellent verbal, written and interpersonal communication skills
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Must be able to learn, understand, and apply new technologies (Heavyjob, Viewpoint, Procore, iAuditor, etc.)
• Ability to effectively prioritize and execute tasks quickly and accurately
• Proficient with the Microsoft Office Suite
• Detail-oriented and organized

Work Authorization / Security Clearance

• Employee must be eligible to work in the United States.
• Drug screen is required after an offer is accepted and continued employment is based on initial drug screen and any future/random drug screens administered.
• A background check will be required.
• A confidentiality agreement may be required.
• Driving records may be required.
• Further clearance may be required by clients (i.e. government or military site access).

Our Client is shaping the future of retail hardware solutions for global lottery environments. As retail evolves - introducing advanced connectivity, self-service experiences, and cashless transactions - this role exists to own the hardware product portfolio end-to-end: strategy, roadmap, and leadership of a team that delivers both commercial and technical outcomes.

This leader will set standards for what “great” looks like in hardware product management, lead experienced product managers responsible for major product lines, and oversee a Hardware Product Design Lead who ensures technical design execution aligns with business goals.

Location: West Greenwich, Rhode Island.

Qualifications

• 12+ years in product management or related leadership roles, including 5+ years managing multiple product lines.
• Direct experience in retail POS hardware and technology (terminals, kiosks, vending machines, cashless payment systems).
• Strong market knowledge of components, devices, and emerging technologies relevant to retail hardware.
• Proven ability to lead cross-functional teams and manage complex stakeholder environments.
• Bachelor’s degree in business, engineering, or related field required; advanced degree preferred

Scope of Authority

Decision Rights:

• Owns retail hardware product strategy and roadmap across multiple product lines.
• Accountable for team performance and delivery of portfolio outcomes.

Budget Influence:

• Direct Management: Owns and manages the R&D budget for hardware innovation and sustaining, ensuring alignment with product strategy and ROI targets.
• Influence & Oversight: Provides input on hardware design, prototyping, and vendor selection to optimize cost, quality, and speed-to-market.

Team:

• Direct reports: Director-level Product Managers, Senior Product Managers, and Hardware Product Design Lead.

Leads vs Influences:

• Leads product management and design leadership team.
• Influences engineering, procurement, UX, Field Services, and external technology partners.

What Great Looks Like

• Exceptional:
• Has led hardware product portfolios and managed Director-level leaders and technical roles.
• Deep expertise in retail POS equipment and solutions, vending machines, and cashless payment technologies.
• Proven track record of delivering measurable business outcomes (cost reduction, reliability, scalability).

Job Title: Embedded Systems / Firmware Engineer

Location: San Jose, CA

Job Summary:

We are seeking a skilled Embedded Systems/Firmware Engineer to join our team . The ideal candidate will have strong experience in embedded C development, bare-metal programming, and hardware bring-up. This role requires close collaboration with hardware and ASIC design teams to support the development and validation of next-generation networking platforms.

Key Responsibilities:

• Develop and maintain embedded firmware using C for networking hardware platforms
• Collaborate with hardware engineers to bring up and validate new board designs
• Work closely with ASIC teams to support bring-up of custom network switch ASICs
• Design and implement diagnostic tests for platform validation and troubleshooting
• Analyze and debug hardware/software integration issues
• Interpret hardware schematics, component datasheets, and technical documentation
• Support system-level testing and performance optimization

Required Qualifications:

• Minimum of 4 years of experience in C programming
• Strong experience in embedded systems development, particularly bare-metal environments
• Proven experience in hardware bring-up and debugging
• Solid understanding of hardware-software interaction
• Experience working with x86 processors
• Ability to read and understand schematics, datasheets, and user manuals

Preferred Qualifications:

• Experience in networking systems or switch ASICs
• Familiarity with diagnostic and validation tools
• Strong problem-solving and debugging skills
• Excellent communication and teamwork abilities

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As an Avionics Mechanical Engineer at Reliable Robotics, you will be a part of the Vehicle Design and Integration team and will report to the Vehicle Design and Integration Manager. This team is a small group of highly motivated people designing, testing, and flying advanced mechanical systems. The harness engineer is a very cross-functional role at the convergence of the avionics, mechanical, integration, and production teams, with significant hands-on work designing, building, integrating, and testing our harnesses, enclosures, and mounting hardware; expect to broaden your design and application experience. This position will be located at our facility in Mountain View, California.

Responsibilities

In your role as Avionics Mechanical Engineer you will work with the avionics, mechanical, and integration teams to define the hardware interfaces, design the detailed harnesses including definition of the harness routing, design and test enclosures for environmental protection, and design the structural mounts for securing the hardware in the airplane. You'll have the opportunity to design, install, and test your hardware on a remotely operated aircraft, and you'll be an instrumental part of how our hardware teams come together on the airplane.

Basic Success Criteria

• BS in Mechanical Engineering, Electrical Engineering, or equivalent industry experience

• 2+ years experience in mechanical or avionics hardware design

• Ability to route harnessing (both in CAD and physically in the airplane) in a strategic manner

• Experience working with connectors, backshells, EMI shielding, and cable/wire protection methods

• Experience designing and analyzing structural mounts

• A love of spatial packaging

• Be logical, inquisitive, and eager to both teach and learn

Preferred Criteria

• 4+ years experience in harness design and avionics packaging

• Experience performing design trades for and detail design of aerospace flight harnesses

• Experience with NX routing and Capital Harness Designer

• Experience designing avionics enclosures

• Experience working on certification-path aviation development projects

• Experience testing hardware to DO-160 requirements

The position will be located at our facility in Mountain View, California. Must be willing to travel up to 10% of the time.

The estimated salary range for this position is $118,000 to $170,000/annual salary + cash and stock option awards + benefits. At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity.

In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $118K - $170K

Seattle, WA

Addison, TX

Position Summary

As a Security Engineer/Tester, you will be performing authorized security testing on some of the very complex, massive scale, and highly critical applications. As part of a shift left focus, you will be working part of the development team along with developers to proactively identify any security vulnerabilities (OWASP Top 10, SANS Top 25, CWE) at the earliest before they are discovered late in cycle by InfoSec teams or in production. You will be working as a liaison between the Infosec team and development teams, understanding the security issues reported by central InfoSec teams to development teams to help them understand and fix them. You need to be highly passionate in following the constantly changing threat landscape and familiarize with latest security vulnerabilities that impacts the team.

Role Responsibilities:

• As a Security Engineer/Tester, you will be performing authorized security testing on some of the very complex, massive scale, and highly critical applications.

• You must be self-directed, able to work independently, as well as work in a team-oriented and fast paced environment.

• You need to be aware of a varied application security domains like authentication, authorization, identity management, cryptography, etc.

• You require very good communication and presentation skills to be able to present your findings to Leadership/Management/Development teams to help them understand the Risk so that they can take informed decisions on mitigations, controls and residual risk.

• The ideal candidate is a team player, self-starter and quick learner with 3+ year of experience in software development/testing with large-scale enterprise applications.

• The working experience requirement can be relaxed if the candidate has right skillset and has the capability to learn quickly.

• When submitting a candidate under this consideration, please highlight examples of quick learning on the resume.

Required Qualifications

• 3+ year of experience in software development/testing with large-scale enterprise applications.

• Primary Skill - Manual and automated testing (testing will be done on software)

• Deep understanding of different web application technologies, web protocols (HTTP, HTTPS, etc.), browser technologies, etc.

• In depth domain understanding of application security in terms of Identity and Access Management (IAM), different authentication technologies (passwords, biometrics, OTP, digital certificates & PKI, device authentication, FIDO U2F/Passkeys, etc.

• Proven expertise on different security testing tools (Proxy tools like Fiddler, Black box security testing tools like Burp, Static Security Code analysis tools,

• Deep understanding of different application security vulnerabilities such as OWASP Top 10, SANS Top 25, CWE, attack patterns (CAPEC), etc.

• Bachelor's Degree in Computer Science or equivalent experience.

• Must be self-directed, able to work independently, as well as work in a team-oriented and fast paced environment

Desired Qualifications

• Working experience on different security technologies and standards like Single Sign On (SSO) using SAML/OpenID, OAuth protocols, etc.

• Good understanding of Cryptographic algorithms and standards like Symmetric/Assymetric crypto techniques, digital signatures, JWS/JWE tokens, Hardware Security Modules (HSMs), etc.

• Understanding of Security vulnerabilities related to Cloud environments is an added advantage.

• Well known Security certifications is an added advantage

• Understanding of Threat Modelling concepts and Secure Development Life Cycle processes.

Seattle, WA

Addison, TX

Position Summary

As a Security Engineer/Tester, you will be performing authorized security testing on some of the very complex, massive scale, and highly critical applications. As part of a shift left focus, you will be working part of the development team along with developers to proactively identify any security vulnerabilities (OWASP Top 10, SANS Top 25, CWE) at the earliest before they are discovered late in cycle by InfoSec teams or in production. You will be working as a liaison between the Infosec team and development teams, understanding the security issues reported by central InfoSec teams to development teams to help them understand and fix them. You need to be highly passionate in following the constantly changing threat landscape and familiarize with latest security vulnerabilities that impacts the team.

Role Responsibilities:

• As a Security Engineer/Tester, you will be performing authorized security testing on some of the very complex, massive scale, and highly critical applications.

• You must be self-directed, able to work independently, as well as work in a team-oriented and fast paced environment.

• You need to be aware of a varied application security domains like authentication, authorization, identity management, cryptography, etc.

• You require very good communication and presentation skills to be able to present your findings to Leadership/Management/Development teams to help them understand the Risk so that they can take informed decisions on mitigations, controls and residual risk.

• The ideal candidate is a team player, self-starter and quick learner with 3+ year of experience in software development/testing with large-scale enterprise applications.

• The working experience requirement can be relaxed if the candidate has right skillset and has the capability to learn quickly.

• When submitting a candidate under this consideration, please highlight examples of quick learning on the resume.

Required Qualifications

• 3+ year of experience in software development/testing with large-scale enterprise applications.

• Primary Skill - Manual and automated testing (testing will be done on software)

• Deep understanding of different web application technologies, web protocols (HTTP, HTTPS, etc.), browser technologies, etc.

• In depth domain understanding of application security in terms of Identity and Access Management (IAM), different authentication technologies (passwords, biometrics, OTP, digital certificates & PKI, device authentication, FIDO U2F/Passkeys, etc.

• Proven expertise on different security testing tools (Proxy tools like Fiddler, Black box security testing tools like Burp, Static Security Code analysis tools,

• Deep understanding of different application security vulnerabilities such as OWASP Top 10, SANS Top 25, CWE, attack patterns (CAPEC), etc.

• Bachelor's Degree in Computer Science or equivalent experience.

• Must be self-directed, able to work independently, as well as work in a team-oriented and fast paced environment

Desired Qualifications

• Working experience on different security technologies and standards like Single Sign On (SSO) using SAML/OpenID, OAuth protocols, etc.

• Good understanding of Cryptographic algorithms and standards like Symmetric/Assymetric crypto techniques, digital signatures, JWS/JWE tokens, Hardware Security Modules (HSMs), etc.

• Understanding of Security vulnerabilities related to Cloud environments is an added advantage.

• Well known Security certifications is an added advantage

• Understanding of Threat Modelling concepts and Secure Development Life Cycle processes.

LOCATION Ridgefield, CT

JOB TYPE Full-Time, On-Site

COMPANY DESCRIPTION

Vibrant Building Technologies is building the next generation of home health technology — hardware and software designed to actively manage the environment people live in.

Our first product is an intelligent HVAC platform. We are transitioning from product development into manufacturing and building the operational foundation to produce our systems at scale. Our commitment is to American manufacturing and uncompromising product quality.

ROLE DESCRIPTION

We are looking for a Head of Manufacturing & Test Operations to build Vibrant's manufacturing organization from the ground up. This role is full-time and on-site in Ridgefield, CT.

This is not a maintenance role inside an established factory. This is a 0 to 1 build.

You will design the production floor, implement manufacturing systems, develop testing infrastructure, and establish the quality processes that ensure every system leaving the facility performs reliably in the field. You will work directly with executive leadership to define how our products are built, tested, and delivered.

The right person is both strategic and hands-on — comfortable defining manufacturing architecture and stepping onto the floor to debug hardware and solve problems. Your work will directly determine Vibrant's ability to scale.

RESPONSIBILITIES

Manufacturing System Architecture

• Design and build Vibrant's manufacturing operations from the ground up
• Define production line architecture, workstation layouts, and assembly flow
• Establish SOPs, assembly instructions, and process controls
• Implement systems for inventory, traceability, and production tracking

Production Operations

• Own throughput, yield, and reliability across all manufacturing lines
• Launch and stabilize new production stations and assembly processes
• Identify and eliminate bottlenecks affecting cycle time and output
• Drive continuous improvement across efficiency and cost structure

Test Infrastructure & QA

• Design and deploy production testing infrastructure for every manufactured unit
• Develop automated and manual test procedures to validate system performance
• Establish root cause analysis processes for production failures and field returns
• Partner with engineering on validation testing and product verification

Supply Chain & Component Quality

• Manage vendor performance and component quality with supply chain leadership
• Establish incoming quality control processes for critical components
• Maintain feedback loops between production, suppliers, and product development

Team Building & Leadership

• Recruit, train, and develop Vibrant's early manufacturing team
• Build a culture of ownership, accountability, and operational excellence
• Serve as the escalation point for all manufacturing and quality issues

Cross-Functional Execution

• Close feedback loops between design and production with hardware, firmware, and software teams
• Support prototype builds, pilot runs, and engineering validation cycles
• Partner with executive leadership on scaling strategy and facility expansion

WHAT SUCCESS LOOKS LIKE — FIRST 12 TO 18 MONTHS

• A stable, repeatable manufacturing line running at consistent throughput
• Production testing infrastructure validating every unit before shipment
• QA processes that significantly reduce field failures and service escalations
• Throughput increased without sacrificing quality
• Operational foundation in place to scale production significantly
• A high-ownership manufacturing team performing at a high level

YOU MIGHT BE A FIT IF

• You enjoy building systems from scratch rather than maintaining existing ones
• You have taken a hardware product from prototype into real production and understand what scaling physical products actually requires
• You move comfortably between strategic planning and hands-on execution — process design, production debugging, test fixture improvement
• You believe great manufacturing leaders belong on the production floor
• You are motivated by ownership and want to directly shape how a company builds and delivers its products
• You are energized by environments where the playbook is still being written
• You take pride in eliminating operational chaos through durable systems, not constant firefighting

You will likely thrive here if you are the type of person who looks at an empty production floor and immediately starts thinking about the systems, processes, and team required to bring it to life.

QUALIFICATIONS

Required:

• 5+ years in manufacturing, production engineering, or industrial engineering
• Experience scaling hardware production in fast-moving environments
• Strong technical understanding of electromechanical systems
• Able to operate across strategy and execution — from system design to shop floor
• Track record of building durable processes, not just solving immediate fires

Strongly Preferred:

• Experience at an early-stage hardware company
• Background designing production test systems for complex hardware
• Familiarity with HVAC or similar electromechanical products
• Experience with MES or manufacturing analytics systems

The Technical Project Manager (TPM) has three main responsibilities:

1. Project Manage all technical tasks during implementation and upgrades.
2. Install and configure servers and the Care Logistics applications in Amazon Web Services (AWS) and on premise.
3. Perform technical operations and oversee availability, performance, and supportability of our observability infrastructure.

The TPM acts as the project manager and liaison between Care Logistics and the customer for all technical activities. The TPM is responsible for coordinating the system configuration, sizing, ordering, and installation while technically engineering and managing the integration of Care Logistics solutions. They work closely with Solutions Delivery and customer resources in support of organizational objectives. Solutions Delivery functions include project delivery tasks such as solution sizing, technical project planning, customer guidance, system installation, system validation, system testing, technical training, and support of technical onsite events. The TPM facilitates DevOps functions between development and the Solutions Delivery teams to ensure technical operations are correctly executed, effectively communicated, and continuously improved.

ESSENTIAL RESPONSIBILITIES:

Solutions Delivery Functions

• Delivery components of customer project tasks which include:
• Assist with the design and implementation of new technologies
• Assist with the sizing of customer systems
• Train new employees on all aspects of the role
• Considered a Subject Matter Expert for all aspects of the technology and project delivery
• Install and troubleshoot software, hardware, and services necessary to support Care Logistics solutions
• Lead the engineering of hospital customer’s technical solutions
• Lead, plan, organize and drive the design, testing, and implementation of Care Logistics software solutions and related advisory services
• Educate customer on technical aspects of the Care Logistics system
• Interface with service and hardware system vendors to build and configure systems
• Participate in onsite customer events, including technical go-live
• Technical Operations and Observability:
• Manage alert and monitoring configuration
• Collect, aggregate, and visualize metrics to provide actionable insights
• Advise right-sizing of AWS infrastructure resources to optimize cost and performance
• Manage incident response
• Provide insight to Cloud Center of Excellence
• Additional tasks which include:
• Provide primary technical support for project team members
• Provide Tier 2 level support for Care Logistics Support team
• Create and maintain internal environments for use by Care Logistics Client Engagement team
• Create Knowledge Base articles and other technical documentation for use by Care Logistics employees and customers
• Define and maintain a clear, concise documented process for the implementation and integration of the system
• Collaborate with teammates to troubleshoot and maintain existing application modules
• Participate in DevOps initiatives to improve products and operations

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

REQUIRED

• Bachelor’s degree in Computer Information Systems or equivalent experience
• PMP certification and/or equivalent experience
• 2-4 years hands on experience using Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• 2-4 years of monitoring systems experience using tools such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• 4-6 years demonstrated project management experience
• Advanced operation and maintenance of Linux (Red Hat Operating System)
• Demonstrated advanced analytical and troubleshooting skills
• 3+ years integrating software/hardware systems in client-server and cloud environments
• Proven organizational and delivery skills

DESIRED

• AWS certification desired
• Automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Operational best practices related to systems operation and maintenance in on-premises and AWS production environments
• Industry standard application/applet containers such as Tomcat
• PostgreSQL and Aurora Databases (installation, configuration, and operation)
• Production High availability server environments
• Complex hardware and software installations
• Management of enterprise reporting tools and/or related technologies
• Project delivery, operations, and support using DevOps and/or Agile methods
• Support leadership experience
• Use of ticketing systems such as JIRA and/or related incident management tools such as OpsGenie
• Comprehension of related scientific and technical journals, abstracts, financial reports, and legal documents.
• Preparation of articles, abstracts, editorials, journals, manuals, and critiques.
• Preparation and delivery of comprehensive presentations, participation in formal debate, extemporaneous communication, and professional communication before an audience.
• Professional certifications in related industry skills such as DBMS, CISSP, ITIL, Agile, and Lean are a plus

KNOWLEDGE, SKILLS, AND ABILITIES:

• Develop strong and productive working relationships with others
• Form strong team bonds and enhance team performance
• Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities
• Cope with rapidly changing information in a fast-paced environment
• Proven communication, interpersonal, analytical, and organizational skills
• Proven ability to properly communicate with customers (in person and via phone) and manage expectations during a project
• Work both independently and as a member of the implementation and support team
• Manage multiple concurrent activities, all with fluctuating deadlines, by working with other departments, both internal and external
• Quickly identify and resolve issues
• Quickly understand complex concepts
• Excellent oral and written communication skills
• Excellent customer management skills
• Above average observational skills to collect data and validate information
• Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from underlying business problems/needs.
• Effectively represent Jackson Healthcare/Care Logistics values and principles in decision-making and actions
• Support leadership and/or project management
• Excellent troubleshooting skills
• Excellent organizational and delivery skills
• Install, configure, and manage hardware and software in AWS and on-premises environments
• Provide specifications for system hardware and AWS service requirements
• Implement complex system solutions involving multiple technologies
• Control and implement complex system and application feature configurations
• Troubleshoot complex system and technical issues
• Read and understand system and application logs
• Proven ability to communicate and teach complex technical concepts to less technical resources
• Excellent communications and interpersonal skills, as well as analytical and problem-solving skills
• Excellent documentation skills

REQUIRED KNOWLEDGE

• Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• Monitoring systems such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• In-depth knowledge of Linux (Red Hat Operating System) concepts and operations in a production environment
• VMware, Web servers, DBMS, Reporting and analytic tools
• Project Management Methodologies
• Advanced PC knowledge including proficiency with MS Outlook, Word, Excel, and PowerPoint

DESIRED KNOWLEDGE

• Knowledge automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Understanding of high availability server environments
• Hardware and software installation techniques
• Healthcare Information Systems
• Enterprise reporting tools
• DevOps and Agile methodologies related to project delivery, operations, and support
• Ticketing systems such as JIRA and related incident management tools (such as OpsGenie)

TRAVEL REQUIREMENTS & WORKING CONDITIONS:

• 10-80% travel required
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
• The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus